Desktop Support Engineer

Key Responsibilities:

• Bid Management & Proposal Writing: Lead the end-to-end bid proposal process, including writing, editing, and submitting high-quality proposals for international B2B clients.
• Market Research & Analysis: Conduct thorough research on international education markets, identify business opportunities, and tailor proposals to specific client needs.
• Client Engagement & Relationship Management: Work closely with prospective clients, understanding their requirements, addressing queries, and ensuring alignment with their expectations.
• Collaboration & Coordination: Liaise with internal stakeholders, including sales, product, finance, and legal teams, to ensure seamless proposal development.
• Compliance & Documentation: Ensure all proposals meet compliance requirements, adhere to RFP guidelines, and are submitted within deadlines.
• Revenue Generation & Business Growth: Support revenue generation goals by winning contracts, securing partnerships, and driving sales through strategic bidding.
• Process Optimization: Continuously improve bid management processes, maintain a knowledge base of best practices, and enhance efficiency in proposal development.

Key Skills & Qualifications:

• Education: Bachelor’s/Master’s degree in Business, Marketing, Communications, or a related field.
• Experience: 3-7 years of experience in bid proposal management, preferably in the EdTech or SaaS industry.
• Expertise in B2B & International Markets: Proven track record of handling international B2B proposals and winning high-value contracts.
• Strong Writing & Communication Skills: Ability to craft compelling, persuasive, and structured proposals with clarity and impact.
• Analytical & Research Skills: Ability to analyze RFPs, understand client needs, and develop tailored solutions.
• Project Management: Strong organizational skills with the ability to manage multiple proposals simultaneously while meeting deadlines.
• Tech Savvy: Familiarity with EdTech solutions, digital learning platforms, and the latest trends in the education industry.
• Sales & Revenue Orientation: Strategic mindset with a focus on driving revenue and business growth through successful proposals.
• Attention to Detail: High level of accuracy in documentation, compliance, and formatting of bid submissions.

Why Join Us?

• Opportunity to work with a fast-growing EdTech company with a global presence.
• Competitive salary and performance-based incentives.
• Dynamic and collaborative work environment.
• Professional growth and learning opportunities in the international B2B space.

(Candidates from Service based Companies apply-Looking for automation(shell or python scripting))

SHIFT- Shift time either US East coast or west coast (2:30 PM to 10:30 PM India time or 5 to 2 am india time)

Exp- 5 to 8 years

Salary- Upto 25 LPA

Hyderabad based candidates preferred!

Immediate joiners would be preferred!!

Role Objective:

• Ability to identify processes where efficiency could be improved via automation
• Ability to research, prototype, iterate and test automation solutions
• Good Technical understanding of Cloud service offering, with a sound appreciation of the associated business processes.
• Ability to build & maintain a strong working relationship with other Technical teams using the agile methodology (internal and external), Infrastructure Partners and Service Engagement Managers.
• Ability to shape and co-ordinate delivery of key initiatives to deliver improvements in stability
• Good understanding of the cost of the e2e service provision, and delivery of associated savings.
• Knowledge of web security principals
• Strong Linux experience – comfortable working from command line
• Some networking knowledge (routing, DNS)
• Knowledge of HA and DR concepts and experience implementing them
• Working with team to analyse and design infrastructure with 99.99% up-time.

Qualifications:

• Infrastructure automation through DevOps scripting (Eg Python, Ruby, PowerShell, Java, shell) or previous software development experience
• Experience in building and managing production cloud environments from the ground up.
• Hands-on, working experience with primary AWS services (EC2, VPC, RDS, Route53, S3)
• Knowledge on repository management (GitHub, SVN)
• Solid understanding of web application architecture and RDBMS (SQL Server preferred).
• Experience with IT compliance and risk management requirements is a bonus. (Eg Security, Privacy, HIPAA, SOX, etc)
• Strong logical, analytical and problem-solving skills with excellent communication skills.
• Should have degree in computer science, MIS, engineering or equivalent with 5+ years of experience.
• Should be willing to work in rotational shifts (including the nights)

Perks and benefits:

• Health & Wellness
• Paid time off
• Learning at work
• Fun at work
• Night shift allowance
• Comp off
• Pick and drop facility available to certain distance

Job Title: Lead – Application Engineering

Remote | Chennai | Hyderabad | Bangalore

Tiger Analytics is a global AI and analytics consulting firm. With data and technology at the core of our solutions, our 2800+ tribe is solving problems that eventually impact the lives of millions globally. Our culture is modelled around expertise and respect with a team-first mindset. Headquartered in Silicon Valley, you’ll find our delivery centres across the globe and offices in multiple cities across India, the US, the UK, Canada, and Singapore, including a substantial remote global workforce. 

We’re Great Place to Work-Certified™. Working at Tiger Analytics, you’ll be at the heart of an AI revolution. You’ll work with teams that push the boundaries of what is possible and build solutions that energize and inspire.

Curious about the role? What your typical day would look like?

As an Application Engineer, you will work with our Application Engineering team on designing and developing web applications. 

More specifically, you might:

• Collaborate with the business analysts and technical managers to understand functional, non-functional requirements, and scope.
• Design and develop multi-tier, cloud-native, high performance, and scalable solutions
• Involve in building world class and robust solutions by applying benchmarking software engineering principles and design patterns.
• Lead cross functional agile teams across the software development lifecycle
• Analyse design alternatives using proof-of-concepts, and engage with architects to choose the best optimal solutions
• Obsess about writing high-quality code and performing reviews of the design and code.
• Interact and collaborate with project/program managers to estimate, plan, and reduce technical concerns at the module or project level.
• Ideate with your peers. Being supportive of their work and providing constructive feedback on their solutions

What do we expect? 

• 4+ years of experience
• Experience in building scalable, reliable, and high-performance web applications.
• A desire to write clean yet simple programs using Java / .Net core / Python with Django or Flask
• Keen interest in creating web servers using Node.js / Nginx
• A passion to store, organize, and process information by using database technologies - MySQL / Oracle / PostgreSQL / MongoDB
• Experience in creating and designing test cases using Junit/ Selenium
• Exposure to Cloud environments - AWS / Azure / GCP
• Good understanding of working with API design and development

You are important to us, let’s stay connected!

Every individual comes with a different set of skills and qualities so even if you don’t tick all the boxes for the role today, we urge you to apply as there might be a suitable/unique role for you tomorrow. 

We are an equal opportunity employer. Our diverse and inclusive culture and values guide us to listen, trust, respect, and encourage people to grow the way they desire.

Job Description:

• Ability to generate lead through cold calling, in-person meetings, various technology platforms, and existing personal connections.
• Giving product demo to the prospective clients(Schools and Coachings)
• Regular follow-ups to close business every month.
• Giving a presentation to the school/coaching management about the product
• Taking care of customer queries as and when required on a priority basis.
• Need to have excellent command and fluency in English & Hindi.