Desktop Support Engineer

We are seeking a seasoned Engineering Lead with deep expertise in workflow orchestration systems, stateful execution engines, and distributed task runtimes. You will architect the next generation of our DAG-based runtime, develop the infrastructure for agentic workflow composition, and drive execution excellence across engineering. This role combines hands-on systems design with technical leadership and team mentorship.

Key Responsibilities

1. Architect & Build the Swarm Runtime

• Design and implement a DAG-based orchestration engine using Temporal, Argo Workflows, or equivalent event-driven runtimes.
• Build a scalable primitive registry for tasks, operators, guards, and computational nodes.
• Architect a robust scheduler capable of handling event triggers, retries, backoffs, and distributed coordination.

2. Develop the Workflow Composition Layer

• Define and build a YAML/JSON-based DSL for describing agentic workflows, dependencies, and execution semantics.
• Create a schema-driven rules engine ensuring validations, model calls, parallelism, conditional branching, and approval gates are seamlessly integrated.

3. Orchestration Logic & Runtime Intelligence

• Implement orchestration logic that coordinates:
• Validation layers
• Model calls (LLMs, embedding engines, external APIs)
• Human-in-the-loop approval gates
• Stateful transitions and checkpointing
• Ensure deterministic execution, traceability, and safe rollback mechanisms.

4. Workflow Certification & Automated Testing

• Define certification standards for every workflow type, including:
• Functional correctness
• Latency and concurrency thresholds
• Error-handling expectations
• Observability and trace coverage
• Build automated regression test suites validating workflow integrity before deployment.

5. Engineering Leadership & Delivery

• Lead, mentor, and grow a team of backend and systems engineers.
• Drive sprint planning, reviews, engineering discipline, and roadmap execution.
• Own runtime delivery deadlines, cross-team coordination, and release quality.

6. Observability, Reliability & Production Excellence

• Instrument the runtime with observability hooks: metrics, tracing, structured logs, and execution heatmaps.
• Build robust retry logic, distributed locks, idempotency guards, and failover strategies.
• Improve runtime stability, throughput, and scale characteristics.

Requirements

Must-Have

• 8+ years of backend engineering experience building high-scale systems.
• 3+ years leading teams focused on workflows, automation, orchestration, or distributed runtimes.
• Deep understanding of:
• Stateful orchestration engines (Temporal, Step Functions, Argo, Airflow)
• Message queues, pub/sub systems, and event-driven patterns
• Retry logic, compensating transactions, and idempotent operations
• Distributed tracing, observability pipelines, and health checks
• Strong background in concurrent programming, async task management, and execution models.
• Hands-on experience with at least one systems language or backend stack (Python, Go, Rust, Node).

Nice-to-Have

• Experience building workflow DSLs or schema-driven interpreters.
• Familiarity with LLM pipelines, agentic runtimes, or AI-driven workflow automation.
• Knowledge of Kubernetes-based runtime environments and workflow controllers.
• Experience with pluggable architecture design, sandboxing, or execution policies.

What This Role Offers

• Ownership of the core execution engine powering Perceive Now’s intelligent automation platform.
• A high-impact leadership position shaping architectural strategy and engineering culture.
• The opportunity to solve cutting-edge problems at the intersection of orchestration, distributed systems, and AI.

About BiteSpeed

Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.

We’re currently working with 2500+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.

About the role

Our product function so far has been founder-led largely built on internal tribal knowledge. Given our multi-product DNA, there is now increasing breadth and depth in our products with each product taking a life of its own and we see value to bringing some order to the chaos with this role :).

This role is as early-stage product as it gets. Morning stand-ups, scrambling through customer conversations during the day, data digging in the evenings and finally getting to those PRDs at night! The role is also at an interesting intersection of B2B SaaS customer conversations and B2C experimentation given our space.

What you’ll do

• Own and drive the product roadmap, including product decisions, prioritisation and execution.
• Lots of user interviews & speaking to sales and CS teams to inform product decisions.
• Create detailed product specification documents for the design & development team.
• Work closely with design teams to go from ideas to user flows.
• Work closely with engineering on product delivery.
• Querying databases and monitoring dashboards to track product metrics.
• Research the market and competitive landscape to have a pulse of market direction.

What makes you a good fit

• 2+ years of product management experience (B2B SaaS not necessary).
• Comfortable with early stage startup imperfections and able to operate in disorder.
• Rigour, thoroughness and detail-orientation in thought and action.
• Extremely high agency and adaptability.
• Willingness to get hands dirty with data, customer interviews and so on.
• Some recent experience dabbling into LLMs (nice to have, but not a deal-breaker).

Salary and Location

Location: Bangalore

Expected CTC: We pay top of market for the right folks and also offer generous equity (ESOP) to everyone in the team

1. Create and maintain optimal data pipeline architecture
2. Assemble large, complex data sets that meet business requirements
3. Identifying, designing, and implementing internal process improvements including redesigning infrastructure for greater scalability, optimizing data delivery, and automating manual processes
4. Work with Data, Analytics & Tech team to extract, arrange and analyze data
5. Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS technologies
6. Building analytical tools to utilize the data pipeline, providing actionable insight into key business performance metrics including operational efficiency and customer acquisition
7. Works closely with all business units and engineering teams to develop a strategy for long-term data platform architecture.
8. Working with stakeholders including data, design, product, and executive teams, and assisting them with data-related technical issues
9. Working with stakeholders including the Executive, Product, Data, and Design teams to support their data infrastructure needs while assisting with data-related technical issues.

1. SQL
2. Ruby or Python(Ruby preferred)
3. Apache-Hadoop based analytics
4. Data warehousing
5. Data architecture
6. Schema design
7. ML

1.  Prior experience of 2 to 5 years as a Data Engineer.
2. Ability in managing and communicating data warehouse plans to internal teams.
3. Experience designing, building, and maintaining data processing systems.
4. Ability to perform root cause analysis on external and internal processes and data to identify opportunities for improvement and answer questions.
5. Excellent analytic skills associated with working on unstructured datasets.
6. Ability to build processes that support data transformation, workload management, data structures, dependency, and metadata.

This position is open for freshers & experienced Business Developers. You will be working with an amazing team and will have tremendous opportunities to learn and grow quickly. We are looking for Business development executive to work on our product Faveo Helpdesk

• Prospect for potential new clients and turn this into increased business from across the world.
• Most of the clients will be from outside India. Manage your work time efficiently to cover different timezones.
• Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities.
• Meet potential clients by growing, maintaining, and leveraging your network.
• Identify potential clients, and the decision makers within the client organization.
• Research and build relationships with new clients.
• Set up meetings between client decision makers and company’s practice leaders/Principals.
• Plan approaches and pitches.
• Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
• Participate in pricing the solution/service.
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
• Use a variety of styles to persuade or negotiate appropriately.

• Present new products and services and enhance existing relationships.
• Work with technical staff and other internal colleagues to meet customer needs.
• Arrange and participate in internal and external client debriefs.

• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
• Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels.
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.

• Submit weekly progress reports and ensure data is accurate.
• Ensure that data is accurately entered and managed within the company’s CRM or other sales management system.
• Forecast sales targets and ensure they are met by the team.
• Track and record activity on accounts and help to close deals to meet these targets.
• Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.
• Ensure all team members represent the company in the best light.
• Present business development training and mentoring to business developers and other internal staff.
• Research and develop a thorough understanding of the company’s people and capabilities.
• Understand the company’s goal and purpose so that will continual to enhance the company’s performance.

• Business development management positions require a bachelor’s degree preferably Engineering.
• 2-5 years of sales or marketing experience.
• An MBA is preferred.

Networking, Persuasion, Prospecting, Public Speaking, Research, Writing, Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Identification of Customer Needs and Challenges, Territory Management, Market Knowledge, Meeting Sales Goals, Professionalism, CRM, and Microsoft Office.

• You are invited to send us your complete resume
• Attach previous work or portfolio or project details
• Resume should have candidate photograph in it
• Mention Linkedin Profile URL in the resume
• Do go over our company website http://www.ladybirdweb.com/" target="_blank">www.ladybirdweb.com | http://www.faveohelpdesk.com/" target="_blank">www.faveohelpdesk.com & LinkedIn profile before applying

Job Summary
We are a startup based in Brookfield, ITPL Main Road, Bangalore. We are looking for a quality & creative Content Writer for creating engaging content as per needs.
Responsibilities and Duties

• Create, edit and proof-read copy according to the mandate expectations while meeting deadlines.

• Blog posts, Articles, Taglines, Social Media Content, Web copy, email copy, brochures, or other related marketing materials.

• Producing creative ideas for innovative campaigns

Key Skills
Must have practical knowledge of Ms-Office package, HTML Tags, CSS.
Required Experience and Qualifications

• Excellent command on the English language with a natural flair for writing, coupled with strong editing.
• Consistent in generating result oriented content that is thorough in research and comprehensive in treatment.
• Have knowledge of the Content Marketing/Digital Marketing Industry & able to deliver authoritative articles, which can be used as branding purpose.
• Proficient in SEO content development work, with a solid understanding of Social Media.
• Expertise in content updates for the company's social sites like Linkedin, Facebook, Twitter, etc.
• Ensuring ongoing improvements in content coverage and quality.
• To edit and revise existing content based on keywords.
• To develop unique, error free, grammatically correct content for client Brands.
• Flair for writing News, special stories.
• Able to create original play-free Blogs, Articles, website content, services descriptions.

Candidate is expected to do:-

- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
- Understand customer needs and requirements
- Route qualified opportunities to the appropriate sales executives for further development and closure
- Research accounts, identify key players and generate interest.

- Maintain and expand your database of prospects within your assigned territory
- Team with channel partners to build pipeline and close deals.

Requirements:-
- Min graduation but we prefer people with MBA (marketing)

- folks with titles – Inside sales in software / Business development

- Need to have a sale quota

- Proven inside sales experience.
- Track record of over-achieving quota.

- Strong phone presence and experience dialing dozens of calls per day.
- Proficient with corporate productivity and web presentation tools.
- Excellent verbal and written communications skills.
- Strong listening and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.

Shift Timing : US 6:30 pm to 3:30 pm