Desktop Support Engineer

Job Description

Position Title: System Administrator

Employment Type: Full-Time, Permanent

Department: Research and Development

Reports To: R&D Manager, India Development Centre

Work from Office; No Remote; No Hybrid

About the Company

We are a software product and solutions company that builds mission-critical platforms used in regulated industries such as life sciences, biotech research, public health, and government compliance. Our systems are used to manage workflows, audits, research approvals, data security, compliance, and more—helping institutions reduce risk, increase transparency, and advance human well-being.

Our product line includes dynamic form engines, workflow automation, rules engines, analytics, AI/ML integrations, and user-centric digital tools for a global customer base.

Job Summary

We are looking for a skilled Windows & Linux System Administrator / Desktop Engineer responsible for managing, maintaining, monitoring, and troubleshooting the organization's IT infrastructure, including Windows and Linux servers, desktops, laptops, networks, applications, and end-user systems.

The role requires a combination of system administration, desktop support, troubleshooting, security, user management, and infrastructure monitoring. The candidate should be comfortable working independently, resolving technical issues, and providing timely support to employees.

Key Responsibilities

• Install, configure, maintain, and troubleshoot Windows and Linux servers.
• Manage Active Directory, DNS, DHCP, Group Policies, users, and access permissions.
• Perform server monitoring, patching, updates, backup checks, and basic security administration.
• Provide desktop and laptop support, including OS, software, hardware, printer, email, VPN, and connectivity troubleshooting.
• Troubleshoot basic LAN, Wi-Fi, TCP/IP, DNS, and VPN issues.
• Manage employee IT setup, onboarding/offboarding, and IT asset allocation.
• Monitor antivirus/endpoint security and ensure systems are updated and secure.
• Maintain IT inventory, system documentation, and helpdesk/ticket records.
• Coordinate with vendors and escalate infrastructure issues when required.
• Support virtualization, cloud, backup, and disaster-recovery activities as needed.

Required Skills

• Windows 10/11, Windows Server, Active Directory, DNS, DHCP, Group Policy
• Linux (Ubuntu/RHEL/CentOS) and basic Shell scripting
• Desktop/laptop hardware and software troubleshooting
• Basic networking: TCP/IP, LAN, Wi-Fi, VPN
• Backup, patch management, antivirus, and system monitoring
• Good troubleshooting, communication, and documentation skills
• Qualification
• Bachelor's degree/Diploma in Computer Science, IT, Electronics, or a related field.
• Preferred
• Exposure to VMware/Hyper-V, AWS/Azure, PowerShell/Bash, and IT helpdesk/ticketing tools.

Greetings from NAM Info Private Limited

Job Description :

Linux System Administrator

Job Title: Linux System Administrator

Experience: 4–6 Years

Location: Olympus STP – IT, Mumbai

Employment Type: Full-Time

Job Summary

We are looking for an experienced Linux System Administrator with strong knowledge of Unix/Linux operating systems, server administration, system monitoring, troubleshooting, and performance optimization. The candidate will be responsible for maintaining Linux server infrastructure, ensuring system availability, security, and optimal performance.

Key Responsibilities

• Install, configure, and maintain Linux servers, including RHEL, CentOS, Ubuntu, and SUSE.
• Manage system boot processes, kernel parameters, services, and package updates.
• Perform server hardening and regularly apply security patches.
• Monitor server health, performance, and availability using tools such as Nagios, Zabbix, Grafana, Prometheus, or ELK.
• Perform proactive performance tuning and capacity management.
• Troubleshoot Linux system errors, crashes, and performance bottlenecks.
• Ensure high availability, system uptime, and operational stability.
• Execute routine system maintenance and support infrastructure operations.
• Maintain system documentation and follow IT operational procedures.

Mandatory Skills

• Strong Unix/Linux fundamentals and command-line proficiency.
• Hands-on Linux System Administration experience.
• Experience with RHEL, CentOS, Ubuntu, or SUSE.
• Knowledge of system boot processes, kernel parameters, and package management.
• Experience in server hardening and security patching.
• Linux troubleshooting and performance monitoring.

Preferred Skills

• Monitoring tools: Nagios, Zabbix, Grafana, Prometheus, or ELK.
• Shell scripting and automation.
• Knowledge of system performance tuning and infrastructure monitoring.

Candidate Profile

• 4–6 years of relevant experience in Linux/Unix System Administration.
• Strong troubleshooting and analytical skills.
• Good communication and coordination skills.
• Ability to work independently and support critical infrastructure operations.

Job Summary

We are looking for an experienced Server Engineer with hands-on expertise in Linux, Bash scripting, networking, and enterprise server hardware. The candidate should have experience with server management platforms, monitoring protocols, and basic storage and virtualization technologies.

Mandatory Skills

• Hands-on experience with Linux and Bash scripting.
• Experience with enterprise server hardware and management platforms such as Lenovo XClarity/LXCA, HPE OneView/iLO, Dell OpenManage Enterprise, or Cisco UCS Manager.
• Scripting skills in Bash, PowerShell, or similar tools.
• Server monitoring experience with SNMP, IPMI, Redfish API, or CIM.
• Networking fundamentals, including TCP/IP, switching, routing, and monitoring.
• Storage fundamentals, including FC/FCoE, iSCSI, DAS, and storage drives.
• Knowledge of virtualization fundamentals.