Desktop Support Engineer

·                    Design, develop, and implement AI/ML models and algorithms.

·                    Focus on building Proof of Concept (POC) applications to demonstrate the feasibility and value of AI solutions.

·                    Write clean, efficient, and well-documented code.

·                    Collaborate with data engineers to ensure data quality and availability for model training and evaluation.

·                    Work closely with senior team members to understand project requirements and contribute to technical solutions.

·                    Troubleshoot and debug AI/ML models and applications.

·                    Stay up-to-date with the latest advancements in AI/ML.

·                    Utilize machine learning frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) to develop and deploy models.

·                    Develop and deploy AI solutions on Google Cloud Platform (GCP).

·                    Implement data preprocessing and feature engineering techniques using libraries like Pandas and NumPy.

·                    Utilize Vertex AI for model training, deployment, and management.

·                    Integrate and leverage Google Gemini for specific AI functionalities.

Qualifications:

·                    Bachelor’s degree in computer science, Artificial Intelligence, or a related field.

·                    3+ years of experience in developing and implementing AI/ML models.

·                    Strong programming skills in Python.

·                    Experience with machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn.

·                    Good understanding of machine learning concepts and techniques.

·                    Ability to work independently and as part of a team.

·                    Strong problem-solving skills.

·                    Good communication skills.

·                    Experience with Google Cloud Platform (GCP) is preferred.

·                    Familiarity with Vertex AI is a plus.

Location -Kolkata/Mumbai

Job Description:

-             Write, edit, and proof articles for Internal Communications

-             Write copies for branding collaterals like posters, brochures etc.

-             Co-ordinate with business units to gather information and craft articles, messages, or newsletters

-             Responsible for managing content and updating the Intranet using the CMS

-             Message and Newsletter creation using builder tool

-             Writing and editing for marketing collaterals

Specification / Skills / Experience

• Good writing experience
• Proficiency in English, a very high standard of both spoken and written language
• Independent and self-manage the work load
• Robust writing skills - the selected candidate will be writing and editing content on a daily basis
• University degree in journalism, media studies or related qualification
• A cross-cultural background
• Ability to manage more than one project at a time working under tight deadlines
• Strong organizational skills
• Working knowledge of Microsoft Word, Excel & PowerPoint, Photoshop (added advantage).

Primary Skills: Excellent writing and communication skills. Exposure to on-line content along with content management skills

Secondary Skills: Exposure to social media; project planning

We are looking for a Senior Python Developer to build functional and efficient server-side applications.

Senior Python Developer responsibilities include participating in all phases of the software development lifecycle. If you’re a seasoned developer with a love for back-end technologies, we’d like to meet you.

Your ultimate goal is to create high-quality products that meet customer needs.

Responsibilities

• Writing clean, high-quality, high-performance, maintainable code
• Develop and support software including applications, database integration, interfaces, and new functionality enhancements
• Coordinate cross-functionally to insure the project meets business objectives and compliance standards
• Support test and deployment of new products and features
• Participate in code reviews
• Manage testing and bug fixes
• Prepare technical documentation
• Collaborate with UX/UI designers to implement design into the code
• Implement software enhancements and suggest improvements

Qualifications

• Bachelor's degree in Computer Science (or related field)
• 3+ years of work experience as a Python Developer
• Experience with Python frameworks (e.g. Django, Flask, Bottle)
• Expertise in Object-Oriented Design, Database Design, and XML Schema
• Experience with Agile or Scrum software development methodologies
• Ability to multi-task, organize, and prioritize work
• Familiarity with Amazon Web Services (AWS) and REST API
• Understanding of databases and SQL
• Knowledge of machine learning is a plus
• Attention to detail
• Leadership skills

• Developing, maintaining, and managing advanced reporting, analytics, dashboards and other BI solutions.
• Performing and documenting data analysis, data validation, and data mapping/design.
• Reviewing and improving existing systems and collaborating with teams to integrate new systems.
• Conducting unit tests and developing database queries to analyze the effects and troubleshoot any issues.
• Creating tools to store data within the organization.

• Experience working with Lamp Stack/PHP code
• Proficiency in Magento and/or WordPress is strongly preferred
• Involved in requirement analysis, design and development
• Involved in sending form data to restful API using Ajax calls
• Have experience in CSS, JavaScript, HTML5, CSS3, Jquery Mobile, Bootstrap
• Design, population, updating & editing of relational databases and RDBMS like SQL, MySql.
• Experience with using server like XAMPP is a Plus
• Known with usage of web technology like Ajax with PHP
• Having an experience with building Responsive UI Design with industry standard frameworks
• Work in a team environment creating and supporting enterprise grade applications
• Help architect, design new applications and support existing applications

• Handling outbound calls and thus selling the company’s products and services to potential new customers as well as existing customers
• Handling inbound calls and answering various inquiries from customers
• Managing and answering complaints raised from customers on a timely-manner
• Educating the existing customers as well as new customers about new products/services and also updating on improvements/changes done, if any, with regards to current products/services
• Developing in-detail and deep knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
• Ensuring that the targets are met or exceeded, as set by the management
• Converting the calls into sales closure and thus meeting the targets
• Processing all customer purchases
• Taking feedback from the customers regularly and accordingly acting on the same and improving the sales
• Developing and maintaining good professional relationships with customers to encourage repeat business
• Updating and maintaining relevant data and reporting the same to the business in regular intervals

Desired Candidate Profile

• Graduation is a must
• Relevant experience of a minimum 1 year in FMCG telecalling sales
• Previous experience of working in a target-oriented environment
• Knowledge of telephone etiquettes
• Good Hindi, English communication skills
• Positive focus with a go-getter attitude