Desktop Support Engineer at Prabal Information systems LLP · Chennai · 3 - 5 years · ₹3L - ₹6L / yr · Profitable · Posted 26 Oct 2023
• Server installation, configuration, and maintenance.
• Recommending, upgrading, and maintaining current Linux systems.
• Database administration (MySQL)
• Network configuration, and system security
• Linux mail server.
• Ability to work on weekends and holidays.
Required Skills
• Good English language skills.
• Strong interpersonal communication skills; interacting positively with upper management.
• Independent problem-solving, self-direction.
• Comfortable with most aspects of operating system administration; for example, the configuration of mail systems, system installation, and configuration, printer systems, fundamentals of security, installing third-party software.
• Has a solid understanding of a LINUX-based operating system; understands paging and swapping, inter-process communication, devices and what device drivers do, filesystem concepts (inode, clustering, logical partitions).
• Familiarity with fundamental networking/distributed computing environment concepts; understands routing concepts.
• Ability to write scripts in some administrative language (Shell, Perl, Python).
Shubham Vishwakarma
Full Stack Developer - Averlon
About Prabal Information systems LLP
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Job Description
Position Title: System Administrator
Employment Type: Full-Time, Permanent
Department: Research and Development
Reports To: R&D Manager, India Development Centre
Work from Office; No Remote; No Hybrid
About the Company
We are a software product and solutions company that builds mission-critical platforms used in regulated industries such as life sciences, biotech research, public health, and government compliance. Our systems are used to manage workflows, audits, research approvals, data security, compliance, and more—helping institutions reduce risk, increase transparency, and advance human well-being.
Our product line includes dynamic form engines, workflow automation, rules engines, analytics, AI/ML integrations, and user-centric digital tools for a global customer base.
Job Summary
We are looking for a skilled Windows & Linux System Administrator / Desktop Engineer responsible for managing, maintaining, monitoring, and troubleshooting the organization's IT infrastructure, including Windows and Linux servers, desktops, laptops, networks, applications, and end-user systems.
The role requires a combination of system administration, desktop support, troubleshooting, security, user management, and infrastructure monitoring. The candidate should be comfortable working independently, resolving technical issues, and providing timely support to employees.
Key Responsibilities
- Install, configure, maintain, and troubleshoot Windows and Linux servers.
- Manage Active Directory, DNS, DHCP, Group Policies, users, and access permissions.
- Perform server monitoring, patching, updates, backup checks, and basic security administration.
- Provide desktop and laptop support, including OS, software, hardware, printer, email, VPN, and connectivity troubleshooting.
- Troubleshoot basic LAN, Wi-Fi, TCP/IP, DNS, and VPN issues.
- Manage employee IT setup, onboarding/offboarding, and IT asset allocation.
- Monitor antivirus/endpoint security and ensure systems are updated and secure.
- Maintain IT inventory, system documentation, and helpdesk/ticket records.
- Coordinate with vendors and escalate infrastructure issues when required.
- Support virtualization, cloud, backup, and disaster-recovery activities as needed.
Required Skills
- Windows 10/11, Windows Server, Active Directory, DNS, DHCP, Group Policy
- Linux (Ubuntu/RHEL/CentOS) and basic Shell scripting
- Desktop/laptop hardware and software troubleshooting
- Basic networking: TCP/IP, LAN, Wi-Fi, VPN
- Backup, patch management, antivirus, and system monitoring
- Good troubleshooting, communication, and documentation skills
- Qualification
- Bachelor's degree/Diploma in Computer Science, IT, Electronics, or a related field.
- Preferred
- Exposure to VMware/Hyper-V, AWS/Azure, PowerShell/Bash, and IT helpdesk/ticketing tools.
Job Summary
We are looking for an experienced Server Engineer with hands-on expertise in Linux, Bash scripting, networking, and enterprise server hardware. The candidate should have experience with server management platforms, monitoring protocols, and basic storage and virtualization technologies.
Mandatory Skills
- Hands-on experience with Linux and Bash scripting.
- Experience with enterprise server hardware and management platforms such as Lenovo XClarity/LXCA, HPE OneView/iLO, Dell OpenManage Enterprise, or Cisco UCS Manager.
- Scripting skills in Bash, PowerShell, or similar tools.
- Server monitoring experience with SNMP, IPMI, Redfish API, or CIM.
- Networking fundamentals, including TCP/IP, switching, routing, and monitoring.
- Storage fundamentals, including FC/FCoE, iSCSI, DAS, and storage drives.
- Knowledge of virtualization fundamentals.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon