Desktop Support Engineer

Insurity’s Next Software Engineer II

We are seeking an experienced and highly capable Software Engineer II to join our Bridge product team. This role offers the opportunity to shape the future of a core Insurity platform by building new features, modernizing both frontend and backend components, and improving system performance. The ideal candidate will bring strong technical depth, collaborative instincts, and an automation mindset—along with a passion for using next-generation tooling to enhance delivery. You’ll play a key role in projects that include UI/API modernization, system integrations, and performance tuning, while also helping to adopt agentic workflows and internal automations that scale team impact.

What Our Software Engineer II Will Do

• Design, build, and ship features across a large .NET microservices suite; own your code from design through production.
• Own quality as part of engineering: write and maintain the automation needed to protect your services (unit, integration, contract, and targeted e2e). “Done” = coded, reviewed, tested, observable, deployed.
• Evolve APIs (REST/JSON; some SOAP): define clear contracts, enforce backward-compatibility with contract tests.
• Level up automation & CI/CD: improve pipelines, quality gates, coverage, and deployment reliability; reduce flaky tests and speed feedback loops.
• Operate what you build: add logs/metrics/traces, triage issues, root-cause and fix defects.
• Partner with QA on test strategy for your changes; QA is a collaborator, not a handoff.
• Lean into generative AI to go faster—safely:
• Use coding assistants (e.g., Copilot/ChatGPT/Replit) to draft code/tests/docs and verify outputs.
• Generate synthetic test data/cases from API contracts; summarize PRs, changelogs, and incidents.
• Build lightweight internal automations (e.g., PR reviewers, log triage helpers) under our governance.
• Document decisions and how to test/use your services.

     Within 6–18 months you will:

• Independently deliver simple → moderately complex enhancements end-to-end with solid estimates.
• Extend shared test/utilities as needed for your services (you’re not a test-framework team).
• Write concise technical docs for engineers, QA, support, and ops.

Who We’re Looking For

• 6–10 years building and shipping production services/features.
• C#/.NET (ASP.NET Core, Web API), SQL Server; microservices fundamentals (service boundaries, resiliency, observability).
• Quality-through-code (must-have): you routinely add unit/integration/contract tests for the code you ship; comfortable with Playwright/Cypress or Postman/Newman for targeted e2e; GitHub Actions/Azure DevOps/Jenkins for CI/CD and quality gates.
• Generative AI fluency (must-have): practical experience using coding assistants to accelerate delivery, crafting prompts, checking/ground-truthing outputs, and safely handling code/data (privacy & IP). Bonus: generating test data/cases, PR summaries, or simple internal automations; exposure to vendor AI features or no/low-code connectors
• Strong API design & documentation; SOAP familiarity is a plus.
• Solid engineering practices: OOP, SOLID, data structures/algorithms, Git, reviews, reproducible builds.
• Azure/DevOps exposure desirable (pipelines, IaC basics, monitoring).
• Automation mindset: linters/formatters, build/deploy scripts, DB migrations, scaffolding/code-gen.
• Clear communicator; collaborates well with Product/QA/Ops; change agent within 6–12 months.
• Nice to have: Insurance domain exposure (claims/policy/billing/underwriting).
• Hybrid role (we just built a brand-new office space!)

Job Summary:

We are seeking a talented and motivated Full Stack Web Developer with strong expertise in frontend technologies (HTML, CSS, JavaScript, jQuery) and backend development using Python. The ideal candidate will be responsible for designing, developing, and maintaining responsive and interactive web applications.

Key Responsibilities:

• Develop user-friendly web interfaces using HTML5, CSS3, JavaScript, and jQuery
• Design and implement responsive web pages for cross-browser compatibility
• Build backend logic and RESTful APIs using Python (preferably with Flask/Django)
• Integrate frontend components with backend services for full functionality
• Debug, test, and optimize code for performance and scalability
• Collaborate with UI/UX designers and other developers for seamless integration
• Maintain documentation and participate in code reviews
• Stay updated with the latest trends and technologies in web development

Required Skills:

Frontend:

• Strong knowledge of HTML5, CSS3, JavaScript
• Experience with jQuery and DOM manipulation
• Understanding of responsive design and cross-browser compatibility

Backend:

• Solid foundation in Python programming
• Experience with web frameworks like Flask or Django
• Knowledge of database integration (SQL/NoSQL)

Other:

• Familiarity with RESTful APIs and JSON
• Basic knowledge of version control systems like Git
• Strong debugging and problem-solving skills

Preferred Qualifications:

• Bachelor’s degree in Computer Science, IT, or related field
• 1–3 years of experience in web development (for junior/mid-level roles)
• Experience with AJAX, Bootstrap, or other frontend libraries is a plus
• Exposure to cloud platforms (AWS, Azure, etc.) is an advantage

Benefits:

• Competitive salary and performance bonuses
• Flexible working hours / Hybrid or Remote options
• Learning and development opportunities
• Supportive and collaborative work culture

JOB OVERVIEW

Responsible for the front-end development of user interfaces ensuring an enhanced user experience. Follow

emerging trends, adhere to development best practices, and help make improvements to existing web pages,

emails, and all other user interfaces/experiences.

we will need some stronger UX skills to round out the rest of the team (comfortable working with figma and creating responsive/pixel perfect designs

ROLES AND RESPONSIBILITIES

• Work in collaboration with Callaway Golf Designers to turn their vision into functional HTML templates

integrated into SAP Hybris across international sites and multiple brands

• Work in collaboration with backend developers to ensure proper implementation of website data and

functionality.

• Help manage projects through the design, development, and QA processes

• Continue to expand knowledge of new technologies, as well as strengthen current knowledge base

• Build responsive sites for mobile and desktop web experiences.

• Follow the latest advancements in front end technologies and techniques.

• Review code and mentor other developers on best-practices for front end development.

• Help import content and product data into sites using a multi-country model including localization and site[1]specific catalogs

• Help integrate images from digital asset management system

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities):

• Experience developing web-based responsive applications

• Fluent in HTML/CSS/JavaScript and able to develop rich client experiences from mock-ups from the ground

up

• Experience using established CSS architecture patterns for code reuse and modularity such as BEM,

SMACSS and others

• Experience with CSS pre-processors such as LESS or SASS

• Experience building responsive templates using bootstrap

• Front end and visualization experience using JavaScript and extensive experience with jQuery Libraries,

React.js, underscore, or native JS for DOM manipulation.

• Experience using HTML markup languages such as JSTL to create high performing applications

• Experience with CMS platforms, such as WordPress, Shopify or Hybris

• Experience using web templating engines

• Extensive knowledge of respective browser compatibility issues (Internet Explorer, Firefox, Safari, Chrome).

• Experience integrating iframes

• Experience loading product and content data onto management tools

• Experience working with RESTful JSON Web Services is a plus

• Experience with front end build tools such as webpack, gulp, grunt, etc.

• Experience with development processes including git

• Experience in working with client and offshore team to ensure seamless delivery.

• Creative, artistic and understanding of how human interacts with computer

• An impeccable eye for detail with the ability to match your UI to any design in a cross-browser and device

environment

• Strong interpersonal and communication skills with an affinity for problem-solving

• Ability to self-manage during projects and proactively raise issues/concerns to the team

• A desire to own a project from beginning to end, with a strong sense of pride in a job exceptionally done

Requirements:

·  UIPath certification

·  Proficient in UI Path Platform, Test Manage, Test Suite, with 6+ years of Experience on Test Automation

·  Hands-on experience in building automated scripts using Low-Code No-Code Platform (UIpath)

·  Experience on Testing SOAP or REST API

·  Experience building data driven tests and frameworks for Web, Windows, and Micro services.

·  Understanding of test methodologies (regression, functional, unit, integration, code coverage, performance, etc.)

·  Experience building data driven tests and frameworks for Web, Windows, and Micro services.

·  Designing and developing test automation frameworks and understanding of test automation design patterns and software testing principles.

·  Familiarity with Relational Databases and SQL

·  Bachelor's degree in computer science, engineering or related field

·  Minimum of 7 years of experience in software testing and test automation

·  Minimum of 5 years of experience in UIPath test automation

·  Strong knowledge of test automation frameworks and tools

·  Experience with continuous integration and continuous delivery (CI/CD) pipelines

·  Ability to analyze and debug complex issues

·  Excellent problem-solving skills

·  Strong communication skills and ability to work collaboratively in a team environment

·  Knowledge of agile methodologies

 Flexibility

Need to be flexible with respect to working times, provide two hours overlap with IST (Central Time) and UK time on an ongoing basis.

If you are passionate about test automation and have experience with UIPath, we encourage you to apply for this exciting opportunity. We offer a competitive salary, excellent benefits, and opportunities for growth and development.

Designation: Pre-Sales Consultant.

Department: Sales Department.

Delhi Region

Job Description:

· Designing connectivity solutions for existing and potential customers

· Engage directly with sales and account teams to support pre-sales activities

· Develop Designs & Bills of material for cost effective solutions

· Take a leading role in specifying technical solutions

· Responsible for writing proposals and tender responses

· Develop excellent working relationships with partner organisations to ensure effective collaboration in responding to customer needs.

· Provide Training to implementation Team of Partners & Customers

· Work as a technology adviser to both prospective Customers and representatives of currently assigned partners

· Engage directly with sales and account teams to support pre-sales activities.

· Work closely with senior network engineers to design complex connectivity solutions

· Monitor sales activities in conjunction with network development and operational standards to ensure customer solutions are sympathetic to current network design principles and restrictions

· Liaise with colleagues across the company to help ensure solution design activities are documented and tracked as required

· Supporting Sales Process in technical Environment

Job Requirement:

· Bachelor’s in engineering: Computer Eng. Information & Technology Eng., Electronics & Telecommunication, or related field.

· Must have Presale’s experience into any Firewall.

· 3+ years overall IT/development Background.

· Good interpersonal, presentation, and communication skills.

· Strong customer service orientation.

You will make an ideal candidate if you have: 

• Overall 6+  years of software development experience in building web-based and highly scalable applications 

• Excellent understanding of core computer science concepts like algorithms, data structure, system design, OOP, etc. 

• Deep knowledge and development expertise in Core Java and SpringBoot 

• Experience in using dockers and Linux.

• Hands-on coding experience in developing web applications with REST APIs

• Good understanding/exposure to Kafka and Elastic.(must have)

• Log stash understanding is add-on

• Worked in a CI/CD environment with Jenkins and handled deployments by yourself 

• Experience working in an agile team with software engineering practices like automated testing, test-driven-development, continuous integration, etc is a big plus. 

Key responsibilities 

· To attend meetings with potential Clients to determine technical and business requirements 

and ensuring that all necessary information is collated prior to producing a solution 

· Provide technical solutions in a professional manner and to agreed timeframes 

· Ability to demonstrate product and technologies effectively to audiences of varied technical 

knowledge 

· Create and confidently deliver technical presentations internally and externally 

· Deliver training on solutions and provide product support to channel partners and internal 

stakeholders 

· Create internal design configuration documentation including network diagrams with 

technical explanations 

· Work with Product Management to feedback on issues with current products and provide 

input around new products 

· Builds productive relationships internally and externally, fostering teamwork by keeping 

colleagues updated on activities 

· Perform technical development for bespoke solutions as part of a design and development 

frame work 

· Able to understand business drivers and risks involved to the customer 

· Prepare comparison documents against competitors 

· Sell technical solutions to the customer with professionalism and enthusiasm 

· Provide accurate and timely management information, to include - activity reports, bid 

reviews, project forecasts, KPI’s 

· Adhere to the Company’s Quality and Business Processes 

· To structure and produce compelling sales proposals/commercial and technical 

documentation outlining the cost savings and business benefits to clients 

· To assume responsibility for running a bid team, where relevant 

· Interface with the implementation / project team, articulating customer requirement, to 

ensure smooth transition from Sale to Delivery 

• Improve the look and feel of interactive components in the website, mobile applications, and other product software
• Facilitate the product vision by researching, conceiving, sketching, wireframing, and prototyping user flows.
• Design the aesthetics/theme to be implemented within a website or product, from the layout menus and drop-down options to colors and fonts
• Be a great team player, experienced in working with agile teams. Ability to collaborate closely with product managers, developers, and UX designers.
• Present and defend your design decisions. All your design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (i.e. color theory, visual weight, etc.)
• Continually keep yourself and your design team updated with the latest changes in your industry’s standards.
• Create surveys for research through various social media platforms to gather feedback on users ease of use
• Conduct testing of completed applications, websites, and software to assess user experience

• 1-5 years of demonstrated experience in creating and implementing UI design
• Extensive experience in using best practices to design solutions, and a deep understanding of mobile-first and responsive design.
• Proficient with visual design programs such as Adobe Photoshop, Adobe XD, Figma, Sketch, Illustrator, InVision
• Ability to work effectively in a collaborative environment to create top-performing interfaces
• Ability to clearly and effectively communicate design processes, ideas, and solutions to peers and teams.
• A clear understanding of the importance of user-centered design and design thinking.
• Be passionate about resolving user pain points through great design.
• Be open to receiving feedback and constructive criticism.
• Experience with HTML, CSS, and comparable languages will be a plus