Tech Support Engineer

at Bizician Tech Solutions Pvt Ltd

DP
Posted by Abhishek Singh
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NCR (Delhi | Gurgaon | Noida)
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0 - 3 yrs
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₹2L - ₹4L / yr
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Full time
Skills
Tech Support
Communication Skills
PHP
MongoDB
Databases
Linux/Unix
We are looking for candidate who would be responsible for the smooth running of our cloud based platform and ensuring customers get maximum benefits from them. Individual tasks vary depending on the size and structure, But may include: Bridge between operations team and technical team Managing Data uploads/ integrity and synchronisation for Clients Installing and configuring computer hardware operating systems and applications monitoring and maintaining cloud platform and networks Talking to tech support team and clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues; Troubleshooting system and network problems and diagnosing and solving hardware or software faults; Providing support, including procedural documentation and relevant reports; Following standard operating procedures to repair a fault or set up a System; Supporting the roll-out of new applications; Setting up new users' accounts and profiles and dealing with password issues; Prioritising and managing many open cases at one time; Testing and evaluating new technology
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About Bizician Tech Solutions Pvt Ltd

Founded in 2014, Bizician Tech Solutions Pvt Ltd is a bootstrapped company based in Pune. It has 6-50 employees currently and works in the domain of Internet of Things (IoT).
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Founded
2014
Type
Products & Services
Size
20-100 employees
Stage
Bootstrapped
View full company details
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