Tech Support executive

Looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.

Moreover, technical support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication.

Responsibilities:

• Identifying hardware and software solutions.
• Troubleshooting technical issues.
• Diagnosing and repairing faults.
• Resolving network issues.
• Installing and configuring hardware and software.
• Speaking to customers to quickly get to the root of their problem.
• Providing timely and accurate customer feedback.
• Talking customers through a series of actions to resolve a problem.
• Following up with clients to ensure the problem is resolved.
• Replacing or repairing the necessary parts.
• Supporting the roll-out of new applications.
• Providing support in the form of procedural documentation.
• Managing multiple cases at one time.
• Testing and evaluating new technologies.
• Conducting electrical safety checks on equipment.

Requirements:

• Degree in computer science or information technology.
• Certification in Microsoft, Linux, or Cisco is advantageous.
• Prior experience in tech support, desktop support, or a similar role.
• Proficiency in Windows/Linux/Mac OS.
• Experience with remote desktop applications and help desk software.
• Attention to detail and good problem-solving skills.
• Excellent interpersonal skills.
• Good written and verbal communication.

About Us:

Planet Spark is reshaping the EdTech landscape by equipping kids and young adults with future-ready skills like public speaking, and more. We're on a mission to spark curiosity, creativity, and confidence in learners worldwide. If you're passionate about meaningful impact, growth, and innovation—you're in the right place.

Location: Gurgaon (On-site)

Experience Level: Entry to Early Career (Freshers welcome!)

Shift Options: Domestic | Middle East | International

Working Days: 5 days/week (Wednesday & Thursday off) | Weekend availability required

Target Joiners: Any (Bachelor’s or Master’s)

🔥 What You'll Be Owning (Your Impact):

• Lead Activation: Engage daily with high-intent leads through dynamic channels—calls, video consults, and more.
• Sales Funnel Pro: Own the full sales journey—from first hello to successful enrollment.
• Consultative Selling: Host personalized video consultations with parents/adult learners, pitch trial sessions, and resolve concerns with clarity and empathy.
• Target Slayer: Consistently crush weekly revenue goals and contribute directly to Planet Spark’s growth engine.
• Client Success: Ensure a smooth onboarding experience and transition for every new learner.
• Upskill Mindset: Participate in hands-on training, mentorship, and feedback loops to constantly refine your game.

💡 Why Join Sales at Planet Spark?

• Only Warm Leads: Skip the cold calls—our leads already know us and have completed a demo session.
• High-Performance Culture: Be part of a fast-paced, energetic team that celebrates success and rewards hustle.
• Career Fast-Track: Unlock rapid promotions, performance bonuses, and leadership paths.
• Top-Notch Training: Experience immersive onboarding, live role-plays, and access to ongoing L&D programs.
• Rewards & Recognition: Weekly shoutouts, cash bonuses, and exclusive events to celebrate your wins.
• Make Real Impact: Help shape the minds of tomorrow while building a powerhouse career today.

🎯 What You Bring to the Table:

• Communication Powerhouse: You can build trust and articulate ideas clearly in both spoken and written formats.
• Sales-Driven: You know how to influence decisions, navigate objections, and close deals with confidence.
• Empathy First: You genuinely care about clients’ goals and tailor your approach to meet them.
• Goal-Oriented: You’re self-driven, proactive, and hungry for results.
• Tech Fluent: Comfortable using CRMs, video platforms, and productivity tools.

✨ What’s in It for You?

• 💼 High-growth sales career with serious earning potential
• 🌱 Continuous upskilling in EdTech, sales, and communication
• 🧘 Supportive culture that values growth and well-being
• 🎯 Opportunity to work at the cutting edge of education innovation

Responsibilities

We're searching for a full-time Business Development Intern to join our team. We're inviting applications to join our closely-knit group, where we're passionate about the art of sales.

You'll be part of our outbound sales team. This role would require you to identify the right prospects for Zipy, generate leads, and set up demos.

If you thrive under pressure, possess a creative mind, and are ready to join a dynamic team that's redefining the canvas, we want to hear from you.

Note: This is a 6-month work-from-office internship in Pune. The company may offer you a full-time position upon completion of your internship subject to satisfactory performance.

Who are you?

You have -

• Excellent listening skills
• Captivating communication abilities
• Strong research and analytical capabilities
• A creative and open mindset
• The confidence to express your ideas while constructively challenging others
• A great sense of humour

Company Description

Zipy is a company that aims to fix what matters by helping companies identify and prioritize resolving customer issues based on real-time customer journeys. We are dedicated to helping our customers deliver bugless and exceptional digital experiences.

Job description

Capthical Hub Private Limited is currently seeking experienced Australian accounting and taxation specialists

to join its amazing team in SURAT The ideal candidate will possess a strong background in accounting,

excellent communication skills, and the ability to work independently.

Job Description

• The team member will be responsible for preparing individual, company and trust tax returns, ensuring

accurate and timely completion of all accounting tasks, and working closely with other members of

the accounting team to ensure high-quality services are delivered to clients.

• Must be proficient with any software viz. QBO / XERO / MYOB

• Calculation of posting of month-end/year-end adjustments such as Accrued Interest, Provision of

expenses, Accrued Income, Pre-paid expenses, Deferred Income, etc.

• Must have knowledge of FTC

Qualifications

• Qualification:-Qualified/dropout CA/CMA, MBA (Finance),M.Com.B.com,

• Knowledge and skills:- Accounting, Bookkeeping, and Taxation work through software like MYOB,

QuickBooks, Xero, and CCH

• Minimum 1-3 years experience in AUSTRALIAN ACCOUNTING & TAXATION

• Excellent communication and interpersonal skills

• Ability to work independently and manage multiple projects simultaneously

• Proficient in accounting software, MS Office and Excel

What’s in it for you?

• Competitive salary

• Bonus

• Amazing work culture

• International exposure

Location: Work from office (SURAT)

Job Title: Front Desk & Security Executive (Male Candidates Only)

Location: Near Trinity Metro Station, Bangalore

Job Overview:

We are seeking a male Front Desk & Security Executive with 3+ years of experience to manage reception duties and ensure the security of our IT office. The role involves monitoring access, preventing unauthorized activities, and responding to security incidents.

Key Responsibilities:

Greet visitors and manage front desk tasks.

Monitor and control access to the office.

Prevent criminal activities and address safety threats.

Conduct body frisking to ensure compliance with security guidelines.

Respond promptly to security incidents.

Qualifications:

Male candidates only.

3+ years of experience in front desk or security roles.

Graduate of ROTC/CHDF/Criminology Course or equivalent (good to have).

Must be at least 162 cm in height, 120 lbs in weight, and a High School graduate.

Must be physically and mentally fit for security duties.

Must have completed Pre-Licensing Training Course/Basic Security Guard Course or be exempt.

Must be an Indian Citizen.

Good to have: Proficiency in Kannada, Hindi, and English.

Working Hours:

Full-time, Monday to Friday (Shifts may vary).

Interested candidates connect @Bhavani P on the LinkedIn or message your number/ id on the cut short chat.

• Candidate should have basic communication and good convincing power. 
• Candidate should be comfortable with calling. 
• Lead generation, Ability to work in a team or individually as and when required. 
• Outstanding problem solving skills.
• Have great interpersonal skills.
• Candidate should have strong organizational skills.

Responsibilities:

.Approaching potential leads and closing them within a stipulated time frame.

.Create exclusive distributors, exclusive super stockiest and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Finding and developing new markets and improving sales.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

.Training personnel and helping team members in developing their skills.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and Powerpoint.

• 
  
• Daily coordination with consultant / clinic head basis of the treatment advised by them.
• Helps patient to understand the value of treatment (Convincing patient to commit to treatment)   
• Explain the tariff of the respective procedures/investigations to patients in detail and upselling the packages
• Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
• Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
• Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
• Follow up with patients at all stages.
• Doctor for life - Responsible for long term relationship management with the patient.

Responsibilities

• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our call center database in a comprehensible way
• Management and resolve customer complaints
• Sell products and place customer orders in the computer system
• Identify and escalate issues to supervisors
• Manage calls and respond to customer’s email
• Provide product and services information to customers
• Approach expected customers and give a presentation on current projects and services
• Research required information using available resources
• Document all call information according to standard operating procedures
• Recognize, document, and alert the management team of trends in customer calls
• Follow up customer calls where necessary

Qualifications and skills:

• Proficient in relevant computer applications
• 2-3 years of experience in a call center environment
• Knowledge of customer service practices and principles
• Superior listening, verbal, and written communication skills (Fluency in English, preferred American accent)
• Ability to handle the stressful situation appropriately

• Ensuring proper legal compliances under the Companies Act and other enactments within mandated time
• Independently convening the Board/ Committee meetings including preparation of agenda, minutes and other allied matters.
• Liaising with Advocates for handling of legal issues.
• Liaising with other departments within the Company for day to day work.
• Liaising with RTA, Auditors and other external agencies as and when needed.
• Handling of all Annual General Meeting related work including the preparation of Annual Report.