● Willing to travel
● Basic understanding of Technology / IT
● Strong Customer Service Skills
● Flexibility and Persistency
● The ability to handle pressure and meet deadlines
● Attention to details
● Excellent time management and organisation
● Knowledge of The Healthcare industry and its current events will be an added advantage
● Provide support to clients in any issue they are facing.
● Manage all on-site technical support, troubleshooting, installations and test activities.
● Diagnose technical problems and offer respective resolutions.
● Adherence to company’s procedures and protocols.
● Cooperate with technical team and ensure timely resolutions to customers.
● Comprehend customer requirements and make appropriate recommendations.
● Formulate relationships of trust with customers.