Tech Support executive

Position: Consultant (Sales) – International Education & Immigration

We are seeking a motivated and client-focused Consultant (Sales) to guide individuals interested in studying or migrating abroad. This role blends advisory expertise with sales accountability, ensuring clients receive accurate guidance while meeting enrollment and revenue goals.

Key Responsibilities:

• Evaluate client profiles including education, work experience, finances, and long-term objectives
• Advise on suitable study destinations, institutions, programs, visa categories, and migration pathways
• Present tailored solutions aligned with eligibility and career goals
• Convert inquiries into confirmed enrollments through structured follow-ups
• Explain admission criteria, visa requirements, documentation, timelines, and fees clearly
• Assist with application preparation, document checks, submissions, and acceptance stages
• Coordinate with admissions, compliance, and visa teams for smooth case processing
• Maintain detailed and accurate records in CRM systems
• Achieve monthly and quarterly sales and enrollment targets
• Stay updated on global education trends, policy changes, and intake cycles

Requirements:

• Bachelor’s degree in Business, Education, or related field
• Experience in counseling, immigration, or sales preferred
• Strong communication, negotiation, and interpersonal skills
• Detail-oriented, ethical, and target-driven
• Proficient in MS Office and CRM tools

Job Summary:

We are looking for enthusiastic and motivated fresh graduates to join our Business Development team. As a Business Development Executive, you will learn and contribute to lead generation, client communication, and sales growth activities. This role is ideal for candidates who are eager to build a career in sales and business development.

Key Responsibilities:

• Identify and generate new leads through online research, networking, and calls.
• Support senior team members in client communication and presentations.
• Understand customer requirements and share product/service details effectively.
• Maintain records of leads, prospects, and client interactions in CRM tools.
• Contribute to achieving sales targets and business growth objectives.

Required Skills:

• Strong verbal and written communication.
• Basic knowledge of sales concepts and MS Office tools.
• Quick learner with a positive and proactive attitude.
• Confidence in client interaction and presentations.
• Ability to work in a team environment.

Qualification:

• Bachelor’s/Master’s Degree in Business, Pharmacy, Life Sciences, or related fields.
• Freshers with a passion for sales and business development are encouraged to apply.

Soft Skills Trainer — Key Responsibilities

• Assess training needs and identify areas for development.
• Design and develop interactive training materials (presentations, handouts, self-assessments).
• Deliver engaging workshops and training sessions (in-person or virtual).
• Provide one-on-one coaching and constructive feedback.
• Track trainee progress and evaluate program effectiveness.
• Collaborate with stakeholders to align training with organizational goals.
• Stay current with industry trends and adapt training accordingly.

Required Qualifications & Competencies

• Bachelor’s degree in fields like Human Resources, Education, Psychology, or a related discipline.
• Proven experience in training delivery or facilitation.
• Strong communication, public speaking, and presentation skills.
• Excellent interpersonal skills—empathy, active listening, and motivational coaching.
• Organizational strength: adept at planning, time management, and performance tracking.
• Familiarity with instructional design or training methodologies is a plus.
• Tech-savviness, including comfort with presentation tools and learning platforms.

• Content writing for various social media platforms, primarily LinkedIn and Twitter.
• Writing and editing articles and success stories, conducting interviews as necessary.
• Generating, researching, and pitching ideas for content
• Asking effective questions and developing rapport/trust with story subjects.
• Storyboarding: understanding the effectiveness and appropriateness of story assets (text, images, audio, video) and combining them to build a robust story.
• Converting conversation pointers into a strong storyline.
• Creating content marketing strategies from scratch and taking ownership on end-to-end execution.
• Visual, audio and video content creation experience; Know how of basic video editing, photo editing tools
• Well-developed eye/ear for best practices in each format of content.
• Work closely with core team and regular interaction with founder.

• Understanding of story fundamentals (effective character, trajectory, hook, authenticity/details and calls-to-action)
• Keen sense of storytelling (what makes a story interesting from the audience’s perspective)
• Stellar writing skills and sense of conveying more in less words.
• Familiarity with tech lingo & Games
• LinkedIn & Twitter native writing style.
• Confidence in picking up conversation with story subjects (students, founders, CXOs, investors, other stakeholders)
• Street smart (gives equal weightage to hard work and smart work)
• Self-learning and self-initiating attitude with attention to detail.

• Past experience in Gaming industry. (Internship/full-time)
• Know how of Airtable, Notion, G Suite, Canva, and a few no-code tools.
• Experience in cold mailing, cold reach out copywriting.
• Strong hold on any one social media platform: LinkedIn, Twitter, Youtube.
• Know how of scaling a social media handle from 1 to 100 and starting from 0 to 1.

• You’ll be working in a fast paced startup with a small team.
• You’ll be scaling experiments, operations from 1 to 10.
• You’ll experience Content led growth.
• We are a well funded start-up with renowned investors.
• We’re tackling a big problem with an even bigger potential to become a launchpad for the global game industry.
• Not to forget, we go on workations, our first one was in Himachal Pradesh in 2021 🏔 second in Bangalore in April’22 🏖 and well, next is a surprise!

This role comes with:

✔️ Competitive Salary

✔️ Annual Bonus

✔️ Flexible Leave Policy: We don't track leaves!

91 Springboard, Jhandewalan, New Delhi

• Designing and executing the learning calendar
• Working with external vendors for learning and engagement activities
• Identifying appropriate facilitators for various interventions
• Building strong connects with internal stakeholders for enhanced buy-in on programs
• Co-creating relevant content with internal teams
• Collating relevant feedback from various trainings
• Independently managing and coordinating for learning events/boot camps

Desired Candidate Profile

• Graduate/Postgraduate with 2-4 years of relevant L&D experience in a diverse and multicultural work environment
• Strong interpersonal, communication (written and verbal) and problem-solving skills
• Excellent stakeholder management
• Ability to work as an integral member of a diverse team
• Strong organization skills
• Ability to meet deadlines, prioritize assignments, and juggle multiple tasks simultaneously in a fast-paced, customer-focused environment
• Comprehensive knowledge of Microsoft Word, Excel, and PowerPoint    

• Our growing company is in need of a resourceful Business Development Executive to develop and implement growth opportunities in existing and new markets.
• We’re searching for professionals that have a solid track record of creating long-term value for organizations.
• First and foremost, we’re looking for a leader who understands how to leverage real data and capitalize on business trends and opportunities.
• We’re looking for managers who are customer-obsessed and ready to solve the changing needs of our clients.
• Candidates should have strong communication and leadership skills, as well as the ability to manage a diverse team in an evolving industry landscape.
• Successful applicants should also be willing to travel. 

Description

• Plan, coordinate, and execute projects to deliver accurate, effective, and timely information solutions that empower readers and solve business problems.
• Design, write, and edit technical content for a variety of audiences, with an emphasis on usability, effectiveness, maintainability, and reusability.
• Understand and use authoring systems, content management tools, databases, social media (wikis and other collaboration systems,microblogs, etc.), and SEO to develop systems that collect, organize, and publish findable, useful information.
• Employ authoring tools to produce professional documentation from a single source for a variety of media and devices including mobile platforms, online help, electronic publications, and PDF.
• Contribute to the development and achievement of organizational goals and objectives.
• Represent the team and the Cytel organization on project assignments and when working with clients.
• Lead efforts to assess, research, analyze, organize, design, develop, and maintain information products, processes, and systems.

Required Skills and Experience

• Demonstrated strong writing and editing skills and ability to plan and execute content delivery projects.
• Ability to collaborate with teams across all parts and levels of the organization including product development, IT, product management,compliance, services, customer support, marketing, training, and senior management.
• Flexibility to change directions and tasks when necessary to accommodate shifting priorities.
• Excellent planning, scheduling, communication, and interpersonal skills.
• Experience working with content management and single-sourcing authoring platforms.
• Familiarity and comfort with source code mgmt. and document mgmt., and with 'DevOps' concepts and systems.
• Two+ years of experience planning and producing technical documentation for online delivery.

Helpful Skills and Experience

• Experience with authoring platforms, Atlassian and Microsoft collaboration tools, and MS Word.
• Proven experience documenting complex healthcare, biostatistics, or clinical trial mgmt. concepts.
• Experience with LaTeX mark-up and related systems, and with MathML and constructing complex equations for print and online presentation.
• Experience with GxP compliance concepts and processes.
• Knowledge of 'industrial-strength' software product development tools and roles, and experience with software development
• methodologies in a large-company environment.
• Knowledge of basic principles and components of user experience (UX) design.
• Exposure to concepts and tools relating to continuous integration/continuous deployment.
• Understanding of basic coding concepts, and ability to read and edit CSS3, HTML5, and SQL. Experience with R programming is very desirable.

Education

• College degree in biostatistics, software engineering, computer science, technical communications, journalism, or related field, or equivalent experience is desirable.