Tech Support executive

What We're Looking For :

● Excellent communication skills (written & verbal)

● Familiar with Excel, Google Sheets, and modern tools like CRM platforms, Notion, etc.

● Strong presentation skills and ability to simplify ideas for the team.

● Quick learner with a growth mindset and curiosity to explore.

● Tech-savvy and confident navigating digital platforms.

● Ground-level understanding of marketing fundamentals —including customer. targeting, value proposition, positioning, and campaign basics.

● 6+ months of experience in sales or business development will be preferred.

- Must have ground level knowledge and interest in Marketing fundamentals.

Qualification: -

- BBA preferred, or - graduation in any stream (with interest in marketing or growth strategies.)

- Final year Students from BBA Can be consiidered if they don’t have any examination in upcoming 3 Months.

Position Overview

• To manage, generate and maximize the revenue through effective Sales & Services to the existing clients and identification of prospective clients.

REQUIREMENTS: ● 1-2 years in outbound focused sales position desired; customer-oriented background required (sales, support, customer service) in B2B preferably ● Bachelor’s degree in business, marketing, or related field ● Excellent communication and interpersonal skills ● The ability to generate leads independently. ● Willingness to learn and apply the fundamentals of the MEDDIC Sales process approach ● Great to have-Artificial Intelligence, Machine Learning and/or Computer Vision ● Knowledge of the AI industry and emerging technologies

KEY RESPONSIBILITIES: ● Prospecting: As a SDR you will be responsible for identifying and qualifying high potential customers via cold calling, networking, e-mail, as well as utilizing Internet information sources to build and maintain a lead development pipeline. ● Lead Nurturing: You will follow up with qualified leads and build a relationship with them, answering their questions and providing helpful information to move them closer to a buying decision. ● Sales Enablement: You will work closely with the sales team to understand their needs and help them be more effective in closing deals. This can involve creating sales collateral, providing market insights, and organizing training sessions. ● Data Management: You’ll be responsible for keeping accurate and up-to-date records of all their activities and interactions with potential customers. This data is used to inform the sales process and improve overall performance. ● Pipeline Management: You will be managing the pipeline of leads and ensuring that it is always full of high-quality prospects.

The Sales Executive will be responsible for driving the sales efforts of the organization by identifying new business opportunities, maintaining relationships with existing clients, and achieving revenue targets. The ideal candidate should possess excellent communication skills, have a passion for sales, and be able to work independently to meet deadlines and achieve goals. Qualifications • Customer Service Representatives and Customer Support skills • Customer Satisfaction and Customer Service skills • Customer Experience skills • Excellent communication and interpersonal skills • Problem-solving and conflict resolution abilities • Knowledge of the BFSI sector is a plus • Minimum of a Batchelors required. • Freshers allowed

• A customer care executive tends to act as a link-man between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
• The only aim is to ensure customer satisfaction by fulfilling their requirements.
• Should be confident in troubleshooting any such emerging queries and maintaining high standards.
• Good Convincing Skills.
• Good communication and interpersonal skills interactive communication.
• Document or maintain records of each and every interaction with the customers for future evaluation.
• Follow the procedure, and guidelines provided and implement it while troubleshooting queries.
• Proficiency in English is Mandatory.

1. Only NIFT, NID, or pearl graduate
2. Develop standard UI components and style guides
3. Build wireframes and storyboards to conceptualize design
4. Define visual elements, product elements, and overall design
5. Taking design briefs to understand requirements
6. Effectively communicate your designs to developers and other key stakeholders
7. Create and implement interaction models and user interface specifications
8. Conduct industry research and stay up-to-date on best practices, competitor UI designs, and emerging technologies
9. Conduct, observe and analyze usability testing sessions
10. Conduct user testing of applications, software, and websites
11. Develop consistent, intuitive architectures
12. Support the QA team to make sure features are implemented in the coded version as intended
13. Determine timeline and deliverables
14. Evaluate and set best practices and standards
15. Work with UI managers and team to define user flows and sitemaps
16. Measure the human-computer interaction (HCI) element of a design
17. Collaborate on scenarios, end-to-end experiences, and screen designs
18. Work with frontend and backend developers as needed

Glint is a technically driven hyper local auto care service company that ensures doorstep car maintenance to the customer through monthly based subscription. At present, Glint has served around 1.5+ Lakhs orders with 1000+ monthly subscriptions.

At Glint, we believe in working in a collaborative environment. We practice flat hierarchy with more transparency and good flow of information.

After a successful operation in Chennai, we are launching next in Coimbatore. 

We are currently looking for a Customer Success Executive, Coimbatore.

What will you do at Glint?

Customer Success Executive are the main interface for the clients with Glint You will work closely with the client to build relationships with all relevant stakeholders as a trusted partner. You must have a strong understanding of our Customer’s business objectives and the ability to identify and articulate how our solution supports achievement of the Customers’ strategic business goals. You will be responsible to drive value at every juncture of the client's journey- from on-boarding to expansion to renewal to prevention of churn. 

• Work closely with the customer to ensure effective and efficient on boarding and drive greater usage/adoption over time
• Maintain a deep understanding of our solutions and content and educate clients about the most relevant features/functionality of our service offering.
• Effective, timely and accurate client communications, establishing and reviewing key performance indicators, and active positive engagement
• Developing efficient and effective management plans for clients renewals and up-sells of services.
• Serve as the voice of the client and provide internal feedback to Product, Engineering and other teams on how we can better serve our clients
• Support the resolution of delivery, implementation or technical issues Perform other duties as assigned
• Monitor clients usage throughout their lifecycle to not only identify and prioritize at-risk accounts but also ways to mitigate churn 

What we’re looking for:

• Consistent performer who handles stressful situations and deadline pressures.
• Experience of 1-2 years of experience in B2C services, Customer Success, Account Management, Business Development, or another client-facing role
• Ability to multitask and experience working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
• Empathy with a knack for understanding what a customer really needs and why they need it
• Bachelor's degree in any business-related course is an added advantage.

Website: https://goglint.in/

Dear Job Seekers,

Greetings from PIXEL WEB SOLUTIONS....!!! 

             Pixel Web Solutions is a global Web / IT Servicing Company with a strong team of technical and professional expertise. We believe in Innovative Solutions that turn the business idea into achievable goals. We work on a wide array of Technologies that can provide sustainable and long-term business solutions. More than 5+ Yrs of experience in global IT markets, we have curved ourselves to adapt leading & cutting edge technologies.

Job Description

     The candidate should have positive attitude with analytical skills. The candidate will be required to play a vital role in the team and should be capable to lead a team for long-term with a positive impact on the team.

Responsibilities

1. Sourcing candidates through different channels of Recruitment like various Job Portals, Professional Sites, Database.

2. Handling End-to-End IT & Technical recruitment Life cycle.

3. Good exposure in Cold Calling

4. Scheduling and Tracking the Shortlisted Candidates until they join.

5. Should have experience in pre joining and post joining formalities.

6. Candidate must possess good Confidence, Multitasking ability, Time management skill, Team working ability

 provide us with the below information required for the further process;-

Details Required:-

Current Company: 

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