Tech Support executive

Role Description

This is a full-time, on-site role for a Lab Instructor specializing in Electronics at KGiSL Educational Institutions, located in Coimbatore. The Lab Instructor will be responsible for preparing and maintaining laboratory equipment, conducting practical sessions, guiding students in experiments, ensuring adherence to safety standards, and assisting in overall laboratory operations. The role also involves supporting faculty in curriculum-related lab exercises to enhance student learning outcomes.

Qualifications

Proficiency in Laboratory Skills relevant to electronics, including equipment setup and maintenance.

Strong Teaching and Education skills to support and guide students during lab sessions.

Experience in Curriculum Development to effectively align laboratory activities with academic requirements.

Excellent Communication skills to interact effectively with students and faculty.

A diploma, bachelor's degree, or higher in Electronics, Electrical Engineering, or a related field.

Hands-on experience in an academic or professional electronics laboratory setting is highly desirable.

Strong organizational skills with attention to detail and a commitment to maintaining a safe laboratory environment.

Key Skills

1. Strong understanding of business development principles and practices.

2. Excellent communication, presentation, and negotiation skills.

3. Ability to build and maintain relationships with clients, B2B or B2C partners, and other stakeholders.

4. Strong analytical and problem-solving skills.

5. Familiarity with CRM software and sales tools.

 Professional Experience

1. Minimum 3 years of experience in business development, sales or marketing.

2. Additional knowledge on Politics/ public affairs, or a related field (desired).

3. Proven track record of identifying and pursuing new business opportunities.

 Additional Requirements :

1. Creative and Strategical in preparing pitch documents.

2. Experience with proposal writing and RFP responses.

3. Familiarity with data analysis and market research.

 Educational Qualifications

MBA in Marketing or Public Policy, or a related field (preferred).

Certifications (Optional)

Certification in Sales or Business Development/ Marketing or Communications / Public Policy or Political Science.

Preferred Languages : Hindi, Punjabi, Kannada and English

Remuneration will be based on their earlier CTC and assessment and interview.

Job Description : 

Scope of Responsibilities

Communicate with data providers to source appropriate data content and formats within required timelines.

Evaluate completeness and accuracy of input data, working closely with internal teams and hedge fund managers.

Reconcile input data with other data points, clear exceptions/rejects, and perform mapping/modeling of positions.

Collaborate closely with team members across locations, particularly Mumbai.

Report progress, metrics, and queue status to management.

Maintain relationships with fund administrators and hedge funds.

Support expansion of hedge fund coverage within the transparency business.

Handle ad-hoc analytical or operational requests as required.

Required Skills and Knowledge:

Strong attention to detail, organization, and adherence to deadlines.

Effective problem-solving and collaboration skills.

Financial background with understanding of derivatives, global markets, investment instruments, and risk management.

High proficiency in Microsoft Excel.

Experience working with large datasets or market data systems is preferred.

Derivatives knowledge is a must.

Job Summary: We are seeking enthusiastic and reliable individuals to join our dynamic team as International Voice Process Executives. The role involves handling inbound and outbound calls from/to international customers, providing excellent customer service, resolving queries, and ensuring customer satisfaction.

Responsibilities:

• Handle inbound and outbound calls from international customers.
• Provide information about products and services, respond to customer queries, and resolve issues effectively.
• Ensure timely and professional follow-up on customer issues.
• Maintain accurate and detailed records of customer interactions and transactions.
• Collaborate with team members to achieve individual and team goals.
• Adhere to company policies and procedures to maintain operational efficiency.
• Strive to achieve customer satisfaction and ensure positive feedback.

Requirements:

• 1-year bond commitment required
• Minimum 6 months of Experience required in an International BPO/ Call centre.
• Excellent communication skills.
• Customer Centric &Logical thinking and need to be enough spontaneous
• Ensure Timely& Professional Responses to all queries.
• Analytical & Probing skill.
• Strong ability to multitask and take fast decisions independently.
• Night shift only.
• The shift timings will be 7.30 PM to 4.30 AM.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Schedule:

• Fixed shift
• Night shift
• US shift

Location: Remote - based in India

Plobal Apps is a SaaS platform that helps online stores build mobile apps in minutes with zero code. We help brands leverage their mobile app as a strong revenue channel for their business. As one of the largest app builders in the Shopify ecosystem, we power mobile apps for some of the world's fastest growing brands like Steve Madden, Forever 21, Kyte Baby, and Show Me Your Mumu. We enable mobile commerce journeys and help our merchants drive installs, engage customers and scale their revenue.

We closed our seed funding round in 2021 backed by Bessemer Venture Partners and Elevation Capital, and are now looking at aggressively scaling our business.

About the Role

Position: Sales Representative, SMB (Asia & Middle East)

Location: Pune (Remote) 

Timings : Must be able to work in the eastern time zone to overlap with key stakeholders 

What You Will Do:

• Identify and target SMB customers in Asia and the Middle East, with a focus on India.
• Conduct market research to understand SMB needs and buying behaviors.
• Generate leads through proactive outreach, leveraging various channels.
• Deliver compelling product demonstrations and presentations.
• Tailor solutions to address customer requirements and ensure satisfaction.
• Build and maintain strong customer relationships.
• Collaborate with cross-functional teams to align sales efforts.
• Stay updated on industry trends and provide insights for sales strategies.
• Meet or exceed sales targets, driving revenue growth.
• Maintain accurate records and provide regular sales reports.

Who we are looking for:

• Bachelor's degree in business, marketing, or related field.
• 2-3 years of B2B SaaS sales experience in India.
• Strong understanding of the SMB market in Asia, specifically India.
• Excellent communication and interpersonal skills.
• Results-driven with a focus on customer satisfaction.
• Self-motivated and able to work independently or in a team.
• Proficiency in CRM systems (ideally Salesforce) and sales productivity tools (ie. Outreach).
• Willingness to travel within assigned regions.
• Fluency in English, additional language skills a plus.

Benefits:

• Remote first work culture
• Health Insurance Coverage of INR 5,00,000 
• 21 Paid Personal leaves + 10 Paid National Holidays per calendar year
• Maternity and Paternity Leave

Ready to help us build the next generation of mobile commerce?

To recruit good quality prospective sales candidate and ensure that they are completing probation in order to achieve the sales target set by the company

Position: Business Development Associate

Shift Timing: 10 AM to 7 PM - Monday to Saturday (Remote)

Company: JNJ Technologies & Services LLP - https://www.jnjtechnologies.co.in/

Location: Vijayawada, Andhra Pradesh

Language: English & Hindi

Salary: 2.4 LPA to 3.6 LPA

About Us:

JNJ Technologies & Services is a dynamic and rapidly growing technology solutions provider specializing in [ Auto Services plans Pan India ]. We pride ourselves on delivering innovative and tailored solutions to meet the unique needs of our clients, ranging from small businesses to large enterprises.

Job Description:

As a Sales Executive at JNJ Technologies & Services, you will play a crucial role in driving our company’s growth and success through proactive sales strategies and exceptional customer relationship management. You will be responsible for identifying new business opportunities, cultivating relationships with prospects, and negotiating contracts to achieve sales targets. Your ability to understand client needs and effectively communicate the value of our solutions will be key to your success in this role.

Responsibilities:

- Identify and develop new business opportunities through networking, cold calling, and other lead generation strategies.

- Build and maintain strong, long-lasting customer relationships with key decision-makers and influencers.

- Understand client needs and requirements, and effectively communicate how our solutions can meet those needs.

- Collaborate with the technical team to propose solutions that align with client objectives and requirements.

- Prepare and present proposals, quotes, and contracts to prospective clients.

- Negotiate terms and close sales to achieve quarterly and annual revenue targets.

- Track and report sales activities and outcomes using our CRM system.

- Stay up-to-date with industry trends, competitive landscape, and market conditions.

Requirements:

- Proven experience as a Sales Executive or relevant role, preferably in Sales 

- Demonstrated ability to achieve sales targets and drive revenue growth.

- Strong communication, negotiation, and interpersonal skills.

- Excellent organizational skills and attention to detail.

- Self-motivated and able to work independently as well as part of a team.

- Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).

- Proficiency in CRM software and Microsoft Office Suite.

Benefits:

- Competitive salary and commission structure.

- Comprehensive health benefits package.

- Opportunities for professional growth and development.

- Dynamic and collaborative work environment.

Join JNJ Technologies & Services and be part of a team that is passionate about delivering exceptional technology solutions and exceeding client expectations. If you are a results-driven individual with a strong sales acumen and a passion for technology, we encourage you to apply for this exciting opportunity.

Application Process:

Please submit your resume and cover letter outlining your qualifications and why you are interested in joining JNJ Technologies & Services. We look forward to hearing from you!

About Rippling

Rippling is the first way for businesses to manage all of their HR & IT—payroll, benefits, computers, apps, and more—in one unified workforce platform.

By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take onboarding, for example. With Rippling, you can just click a button and set up a new employees’ payroll, health insurance, work computer, and third-party apps—like Slack, Zoom, and Office 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world's top investors—including Kleiner Perkins, Founders Fund, Sequoia, Bedrock, and Greenoaks—and was named one of America's best startup employers by Forbes (#12 out of 500).

About the role

We are building a world-class Support team - committed to helping customers realize the full potential of Rippling. Team members focus on getting our customers back on course when challenges arise and contribute to internal discussions around product enhancements. 

If you are the type of person to look at a flight of 10,000 stairs, pause, get a bit excited, and then seize the moment - you have what it takes!

What you will do

• Take charge of payroll issues for customers from start to finish - while working in a dynamic and fast-paced environment
• Leverage chat, email, and video conferencing functionality to help our customers optimize Rippling to administer payroll processing, quarterly/yearly taxation & filings, and banking & payments inquiries 
• De-escalate and resolve issues by leveraging platform and industry expertise 
• Work well under time constraints and meet schedules; at times with unexpected deadlines, to ensure client’s payroll needs are met
• Build mental muscle and become a product expert - you'll be a go-to resource for both customers and coworkers 
• Interact with cross-functional teams to identify areas where we can better serve our customer base through automation or added features

What you will need

• Bachelor's degree or equivalent work experience
• Ability to work 6:30 PM IST, 5:30 AM IST
• Demonstrated experience problem-solving with attention to detail
• Organizational skills and experience improving processes
• Written and verbal communication skills
• Flexibility with changing job duties and responsibilities
• Time management skills and ability to prioritize
• Nice to have (not required): Bilingual in French-English

You will be responsible for achieving Monthly, Quarterly & Annual targets of Sales Qualified leads and Revenue:

Plan

• Assisting in creating, planning and implementing business development strategy and lead generation initiatives
• Research on global tech market dynamics, competition, and clients
• Identify potential prospects by analyzing markets/domains and track potential prospective clients

Outreach

• Reach out via multiple channels (Cold calling, LinkedIn, email)
• Set up meetings with key decision makers and ensure their shows on the appointment

Discovery

• Understand the needs of the lead to uncover how Thence can aid them
• Showcase Thence’s capabilities in an unobtrusive and consultative manner
• Qualify all leads as per criteria in a professional and creative manner

Prospect

• Ensure that the communications to clients are as per schedule and follow ups are on time
• Develop strong relationships with key prospects during and after the sales lifecycle
• Reconnect with cold leads and continuously build the pipeline

Measure & Improve

• Track, update, analyse and present sales reports to the Management
• Support the Business Development Head in running the BD function efficiently and effectively
• Meet the performance goals defined periodically

Skills Required

• Good storyteller - strong, verbal, and written communication skills
• Highly organized - finding a method to the madness 
• Critical thinking - takes quick and insightful decisions
• Knowledge hungry - an always-on learning mindset
• Team player-  managing multiple stakeholders

Qualifications

• Proven track record in lead generation predominantly via telecalling
• Good working knowledge of lead generation tools
• Prior stints at a B2B /IT/Product business with good understanding of B2B KPIs 
• Experience in the US Sales

Skills:

Excellent verbal and written communication.

Strong leadership and management skills.

Must have excellent interpersonal skills.

Sound knowledge of MS Office, word and Email correspondence.

Knowledge of E-commerce online portals.