Tech Support executive

Role Description 

We are looking for a proactive and detail-oriented Junior Product Analyst to join our dynamic team in Hyderabad. In this role, you will work closely with internal stakeholders and global clients to support the implementation and analysis of AI-powered product solutions. You will contribute to the setup and execution of Proof of Concepts (POCs), analyse client requirements, and ensure that solutions are delivered effectively and aligned with business needs. 

This is a valuable opportunity to gain hands-on experience across global markets including the USA, UK, Europe, Japan, China, Singapore, and India, while developing cross-functional product, analytical, and communication skills. 

Key Responsibilities 

• Lead and support the setup and delivery of client-specific Proof of Concepts (POCs), aligning execution with strategic objectives. 
• Collaborate with cross-functional teams including product, project management, sales, and support to deliver quality-tested and data-driven POC deployments. 
• Work closely with internal stakeholders to understand business requirements and translate them into actionable product configurations. 
• Engage with global clients and internal teams across APAC, EMEA, and other regions to support solution delivery and feedback cycles. 
• Analyse issues, identify patterns, and assist in troubleshooting during the POC phase, ensuring customer satisfaction and solution effectiveness. 
• Document insights, user feedback, and implementation data to contribute to product enhancement discussions and impact analysis. 

Requirements 

Education 

• B.Tech, BCA,B.Sc or equivalent degree in a related field. 

Professional Experience 

• 0–1 year of experience as a Junior Product Analyst or a similar role. 

Skills & Tools 

• Excellent verbal and written communication skills in English. 
• Ability to quickly learn and work with platforms like SmartWinnr. 
• Proficiency with Gmail, Microsoft Excel, Word, and PowerPoint. 

Personal Attributes 

• Highly motivated self-starter with a strong sense of ownership. 
• Analytical thinker with excellent problem-solving capabilities. 
• Customer-centric mindset and a passion for delivering high-quality support. 

What We Offer 

• Mentorship and guidance from experienced professionals in a fast-paced SaaS environment. 
• Exposure to real-world global projects and hands-on implementation experience. 
• Opportunities to enhance both technical and professional skills. 
• A collaborative and innovation-driven work culture with continuous learning. 

● 1-2 years in outbound focused sales position desired; customer-oriented background

required (sales, support, customer service) in B2B preferably

● Bachelor’s degree in business, marketing, or related field

● Excellent communication and interpersonal skills

● The ability to generate leads independently.

● Willingness to learn and apply the fundamentals of the MEDDIC Sales process approach

● Great to have-Artificial Intelligence, Machine Learning and/or Computer Vision

● Knowledge of the AI industry and emerging technologies

Responsibilities:

.Approaching potential leads and closing them within a stipulated time frame.

.Create exclusive distributors, exclusive super stockiest and business associates for the company towards business growth.

.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.

.Finding and developing new markets and improving sales.

.Keep abreast with stock reports, inventory, product orders, re-order etc.

.Training personnel and helping team members in developing their skills.

Requirements:

.Bachelor's degree in business, marketing or a related field.

.Experience in sales, marketing or related field.

.Strong communication skills.

.Excellent organizational skills.

.Proficient in Word, Excel, Outlook, and Powerpoint.

Job Description:

  *   Understand client requirements related to their IT needs and deliver qualified consultants.

  *   Source and screen potential candidates for openings.

  *   Establish relationships with consultants/contractors in specified region.

  *   Negotiate compensation, extend offers, facilitate the placement of candidates and solicit referrals of other qualified consultants.

  *   Submit qualified candidates to open job requirements.

  *   Meet or exceed weekly goal expectations.

  *   Would be responsible for effective usage of Internal Systems/Database for recording different stages in recruitment process.

Job description

The ideal candidate possesses a passion for writing and an innovative ability to create successful marketing campaigns and aid in creating company growth.

As a Creative Writer, you will be responsible for creating both long and short-form content. Your content needs to be clear and concise for advertisements and websites while maintaining brand consistency. We are looking for someone who has a keen eye for detail and can thrive under pressure. As our content presence is significant for the business to succeed, your position will play a massive role in driving our business' growth and success.

Skills: Content Development, Content Writing, Basic SEO

Writing Industry: Technology, Software Products

Qualification: Any Graduate

Requirements:-

• Impeccable Communication Skills.
• Good command of the English language.
• Exceptional verbal, and written communication skills.
• Good eye for details.
• Experience in developing content for websites.
• Experience in developing content for content marketing activities.
• Strong writing skills, understanding of content.

Roles & Responsibilities:-

• Must be able to deliver content on time
• Coordinate with teams and get the assigned task done
• Should be able to handle tasks independently.

Roles and Responsibilities
Responsibilities
1. Learning about our products and implementing minor features using PHP .
2. Ability to answer customer queries and provide them with satisfactory answers.
3. Do extensive QnA with customers to clarify issues.
4. Coordinate with senior engineers to have resolved bugs/issues fixed.
5. Take end to end responsibility to closing support tickets
6. Generating new ideas, insights, products improvements and documenting them.
7. After due experience start shipping new features
8. Maintain jovial relationship with clients

Requirement
PHP Experience: Must Have
Excellent Communication Skills.

Note:
Candidates having gap in their career with strong PHP experience can apply for this position.Graduate

Location-Jankpuri (Delhi)