Tech Support executive
at Doxper
0 - 3 yrs
₹3L - ₹4L / yr
Mumbai
Skills
Tech Support
00118
Communication Skills
Presentation Skills
Skills:
● Willing to travel
● Basic understanding of Technology / IT
● Strong Customer Service Skills
● Flexibility and Persistency
● The ability to handle pressure and meet deadlines
● Attention to details
● Excellent time management and organisation
● Knowledge of The Healthcare industry and its current events will be an added advantage
Responsibilities:
Job Description
● Provide support to clients in any issue they are facing.
● Manage all on-site technical support, troubleshooting, installations and test activities.
● Diagnose technical problems and offer respective resolutions.
● Adherence to company’s procedures and protocols.
● Cooperate with technical team and ensure timely resolutions to customers.
● Comprehend customer requirements and make appropriate recommendations.
● Formulate relationships of trust with customers.
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About Doxper
Founded :
2015
Type :
Product
Size :
20-100
Stage :
Raised funding
About
In more than 130 countries, prescriptions and case histories are still "analog", unlike data output from imaging, pathology, -omics etc which have long gone digital. Handwritten notes on paper pose the most serious impediment to the promise of 'Digital Health'. InformDS Technologies digitises and automates pen & paper based clinical processes and seamlessly integrates with existing solutions. Digitising without any change in behaviour or workflow has led to rapid adoption and stickiness of our solution in India, with more than 4000 active doctors across independent clinics and 24 hospitals. We are directly addressing the data capture and compliance problem wherever pen touches paper in healthcare.
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