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Job Title: Customer Retention Manager

Company: ICICI Lombard 

Location: Navi Mumbai 

Industry: Insurance 

Experience: 0–2 Years 

Job Type: Full-Time 

About ICICI Lombard: 

ICICI Lombard is one of India’s leading private sector general insurance companies. With a focus on innovation and customer-centricity, we offer a wide range of insurance products to protect what matters most. Join our dynamic team and grow with one of the most respected names in the insurance industry.

Role Overview: 

We are looking for a motivated and customer-focused individual to join our team as a **Customer Retention Manager**. This entry-level role is ideal for candidates with 0–2 years of experience who are passionate about customer service, tele-calling, and sales. The primary goal is to enhance customer satisfaction and improve policy renewal rates through strategic engagement and retention efforts.

Key Responsibilities:

- Engage with existing customers via phone calls to discuss policy renewals. 

- Explain product features and benefits to ensure continued customer interest. 

- Handle customer queries and resolve concerns in a timely and professional manner. 

- Maintain detailed records of customer interactions and follow-ups using CRM software. 

- Identify opportunities to upsell or cross-sell insurance products. 

- Achieve monthly targets for renewals and retention KPIs. 

- Work collaboratively with the sales and support teams to provide seamless service.

Required Skills and Qualifications:

- 0–2 years of experience in sales, tele-calling, or customer service (insurance domain preferred). 

- Strong communication and interpersonal skills. 

- Ability to convince and build rapport with customers over the phone. 

- Self-motivated and target-driven mindset. 

- Basic computer proficiency and familiarity with CRM systems.

Preferred Skills:

- Knowledge of general insurance products. 

- Prior experience in customer retention or tele-sales roles. 

- Fluency in English, Hindi, and/or regional languages.

Location: 12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705

Shift Timing: 10AM-7pm

"FRESHER AND EXPERIENCED SALARY DIFFERS"

Overview:

Join our team at YoHo Design as a Sales Associate and play a pivotal role in driving sales growth and enhancing customer satisfaction. As a Sales Associate, you will be responsible for providing exceptional service to clients, assisting them in selecting products and services that meet their interior design needs, and contributing to the overall success of our firm.

Key Responsibilities:

1. Customer Service: Provide exemplary customer service by greeting clients, assessing their needs, and guiding them through the selection process.

2. Product Knowledge: Develop a deep understanding of our products and services, including furniture, accessories, lighting, and design consultation services.

3. Sales Generation: Actively engage with clients to identify opportunities for sales, upselling, and cross-selling of products and services.

4. Consultative Selling: Utilize your knowledge of interior design principles to offer personalized recommendations and design solutions to clients.

5. Relationship Building: Build and maintain strong relationships with clients to foster repeat business and referrals.

6. Order Management: Assist clients with placing orders, processing payments, and coordinating delivery and installation.

7. Merchandising: Maintain a clean and organized showroom environment, ensuring that products are properly displayed and inventory levels are monitored.

8. Administrative Tasks: Perform various administrative duties, such as maintaining client records, generating sales reports, and responding to inquiries via phone, email, or in person.

9. Collaboration: Work closely with other team members, including designers, project managers, and administrative staff, to ensure a seamless customer experience.

10. Continuous Learning: Stay updated on industry trends, product developments, and best practices in interior design and sales techniques.

Must Have:

* Previous experience in retail sales, preferably within the interior design industry.

* Strong interpersonal and communication skills, with the ability to engage effectively with clients and colleagues.

* Passion for interior design and a keen eye for aesthetics.

* Proven track record of meeting or exceeding sales targets.

* Ability to multitask and prioritize tasks in a fast-paced environment.

* Proficiency in using computer software and point-of-sale systems.

* Flexibility to work weekends and evenings as needed.

* Complete Sales background with 2 years experience

Education:

Bachelor’s degree in interior design, marketing, business administration, or a related field preferred.

Work Location: Bangalore

Job Type: Full-time

Experience Level: 5-10 years

Job Description:

We are looking for a talented Java Developer with a strong background in multithreading, microservices , Spring Boot, data structures and algorithms, and SQL, specifically within the banking sector. The ideal candidate will be responsible for designing and implementing high-performance applications that cater to our financial services.

Key Responsibilities:

• Develop and maintain robust, scalable Java applications using Spring Boot.
• Implement multithreading concepts to enhance application performance and responsiveness.
• Design and optimize data structures and algorithms for efficient data processing.
• Collaborate with business analysts and stakeholders to understand requirements and translate them into technical solutions.
• Write complex SQL queries and optimize database interactions to ensure high performance.
• Conduct code reviews and contribute to team best practices and standards.
• Troubleshoot and resolve issues in a timely manner, ensuring minimal impact on business operations.
• Stay updated with the latest trends in Java development and banking technology.

Required Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Proven experience as a Java Developer, added advantage in the banking or financial services domain.
• Strong proficiency in Java, with a deep understanding of multithreading concepts.
• Hands-on experience with the Spring Boot framework and Microservices
• Solid understanding of data structures and algorithms and their application in solving complex problems.
• Proficient in SQL and experience with relational database management systems (e.g., Oracle, MySQL).
• Strong analytical and problem-solving skills, with the ability to work under pressure.
• Excellent communication skills and the ability to work

If interested, Kindly drop cv in linkedIn: linkedin.com/in/ranjini-c-n-36b674131

***Urgent Requirement ***

Job Role : Technical Support (Chat support)

Qualification : 12th Pass and above ( No B-tech and BE )

Experience : 0 to 3 Years

Location : Gachibowli, Hyderabad

Shifts : 24/7 Shifts ( Rotational shifts)

Working Days : 5 days & Rotational week offs

Training Period : 30 Days

Cab Facility : 1 Way

Radius : 15 kms Radius

Rounds Of Interview :

1) HR screening

2) Live Chat session

3) Kahoot Test : Technical, English Questions and Typing test (90% accuracy,30 WPM)

4) Operational Manager.

Job Title: PHP (Laravel) Developer

Experience: 2 to 7 years

Skills:

PHP : Laravel, (MVC)

Database: MySQL

{(added Advantage)

Database : Mongo DB

Server Hosting : – AWS (Knowledge of EC2, S3, RDS & Route53)

Good to have experience in ReactJS, NodeJS, VueJS}

Communication skills: Must have good in communication

.

Requirements:

Understanding of MVC design patterns

Basic understanding of front-end technologies, such as JavaScript, HTML5, and

CSS3

Knowledge of object oriented PHP programming

In-depth knowledge of object-oriented PHP 7.x and Laravel 5/6+ PHP Framework

Experience with MVC, Entity Framework, Web form, Web API and business layer

and

front-end technologies

Creating database schema that represent and support business processes

Familiarity with SQL/NoSQL databases and their declarative query languages

In-depth knowledge of Git,Bitbucket and related pipeline for Continues integration

and

Continues deployment

Creative and efficient problem solving capability

Understanding of Agile development process

Developing rich and complex web applications in an efficient manner so that the

applications let the user interact with the site or application smoothly.

Ability to understand technical documents like SRS, Design Document & Wireframes.

Personal Specifications –

- Proficiency in written and spoken English(must)

- Understanding of project development methodologies like Agile is preferred.

- Understand team development/Source code control

Acceldata is creating the Data observability space. We make it possible for data-driven enterprises to effectively monitor, discover, and validate Data platforms at Petabyte scale. Our customers are Fortune 500 companies including Asia's largest telecom company, a unicorn fintech startup of India, and many more. We are lean, hungry, customer-obsessed, and growing fast. Our Solutions team values productivity, integrity, and pragmatism. We provide a flexible, remote-friendly work environment.

We are building software that can provide insights into companies' data operations and allows them to focus on delivering data reliably with speed and effectiveness. Join us in building an industry-leading data observability platform that focuses on ensuring data reliability from every spectrum (compute, data and pipeline) of a cloud or on-premise data platform.

Position Summary-

This role will support the customer implementation of a data quality and reliability product. The candidate is expected to install the product in the client environment, manage proof of concepts with prospects, and become a product expert and troubleshoot post installation, production issues. The role will have significant interaction with the client data engineering team and the candidate is expected to have good communication skills.

Required experience

1. 6-7 years experience providing engineering support to data domain/pipelines/data engineers.
2. Experience in troubleshooting data issues, analyzing end to end data pipelines and in working with users in resolving issues
3. Experience setting up enterprise security solutions including setting up active directories, firewalls, SSL certificates, Kerberos KDC servers, etc.
4. Basic understanding of SQL
5. Experience working with technologies like S3, Kubernetes experience preferred.
6. Databricks/Hadoop/Kafka experience preferred but not required

• The primary criteria are you must have a strong understanding of best practices in HR. Secondly, you must have worked in an organization that scaled up and was a new age.
• You must be passionate about your work and must be excited to work with a mid-sized organization.
• If this is just another job change to increase your salary or for better growth, then this may not work out as they need someone who is passionate about leading the entire HR for an organization and building a great culture, and helping in the scaling up of the organization.
• The role would be leading the development and management of the end-to-end recruitment and training processes and the implementation of best industry practices and functional innovations.
• Implement after appropriate research the best practices in the recruitment and L&D space in the market Strong stakeholder management
• Manage all external partners- external recruitment agencies and training vendors on our panel
• Oversee recruitment lifecycle for various positions. Monitor and reduce the time-to-hire and- hiring costs
• Manage and implement the learning calendar
• Spearheading all facets of HR, Organizational Development, Policies and Procedures, HR Operations, Change Management, Talent Development, Succession Planning, Talent Acquisition, Analytics, etc. across Group. Supervise the work of HR personnel and provide guidance.
• Steering policies & initiatives for identifying high potential, high performing talent within the organization, while providing accelerated developmental work assignments and training opportunities.
• Serve as the point of contact for employment relations and communicate with labor unions
• Monitor adherence to internal policies and legal standards

Requirements

• MBA in HR from reputed university/ college with 10+ years of relevant experience
• Must have led HR for at least 5 years
• Knowledge and experience of other HR processes like performance and talent management, R&R, audit/ compliances, Comp & Benefits, HRMS/ HRIS/ ERP, etc. preferred.
• To fit the bill, you must have good exposure to managing the Training and Recruitment function independently with senior stakeholders.
• You must be strategic and at the same time be willing to roll up your sleeves and get the job done.
• People with excellent communication skills and who have led recruitment and training for a decent-sized organization and have delivered excellent results would be considered. High energy professionals would prefer.
• Interested, please apply with a cover note mentioning your experience in the same and why you think you would fit the bill well. Please note all resumes without cover notes will take LONGER to process

Interpersonal skills

• Self-motivated, team player, results-oriented
• Well organized, good communication and reporting skills
• Ability to successfully work under tight project deadlines

• Join a team of great technical professionals that work hard but have fun and enjoy developing state of the art product-based applications and websites. 
• Use best practice coding standards and implement each deliverable.
• Write and manage program and Bug Fixes
• Construct and support integrations that are easy to manage, maintain, customize and configure; ensure overall reliability, availability, and high-performance code.
• Analyze system issues and problems and implement solutions rapidly.
• Manage multiple projects simultaneously varying in sizes and scope
• Work in a fast-paced cross-functional team environment. Effectively handle time-critical issue and appropriately escalate at-risk items.

• Laravel/ Zend/ CakePHP/ CodeIgniter/ Symfony, or equivalent.
• Strong knowledge of OOPs Concepts.
• Computer Science/Software Engineering Bachelor’s degree or higher education.
• Experience in writing high performance and high scalable code using best practice and coding standards. 
• Excellent written and spoken communication skills. 
• Excellent organizational and attention to detail. 
• Good to have familiarity with NoSql DB, web servers (e.g. Apache), caching (Memcache / Redis), Cloud, NodeJs, Microservices architecture Familiar with agile software development methodologies (e.g. SCRUM / Agile / Kanban)
• Must have knowledge of MVC design patterns, XHTML/HTML5, PHP, CSS3, XML, MySQL/MSSQL, JavaScript jQuery, json objects, API, AJAX functionality and client-side validation.
• Understanding accessibility and security compliance.
• Understanding fundamental design principles behind a scalable application
• Knowledge of using version control software such as SVN or GIT will be preferable.
• Experience in either Mobile application or Data Integration with other apps would be preferred.

• 2-4 years of demonstrable hands-on work in web-based application development experiences in a professional environment, including interaction design for dynamic, data-driven applications (not HTML based website) delivered via the web, or the equivalent.