Growth Manager for key Accounts, Sales Operations, Multi geography sales co-coordination and operations, P&L responsible
Monitor sales metrics and manage the entire sales process across the team Lead and motivate the sales team to achieve and exceed specific goals Build a high-performance sales team to ensure customer satisfaction
Responsibilities
- Accountable for entire presales related activity such as Requirements Capturing, Analysis, Proposals, Estimation, Project Timelines
- International Sales (Inbound / Outbound)
- Solution Sales
- Business Consulting & Account Management
- Bringing expertise in client acquisition and contract negotiation along with relationship-building, and team leadership abilities.
- Results-driven and proactive with a demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
- Quarterly/Annual revenue goal setting and resource planning to achieve them.
- Gathering requirements to understand the needs of clients, and their problem statements.
- Demonstrating solutions to stakeholders and getting closure by negotiating on price.
- Key Account Management for bigger revenue and becoming strategic partners
- Create effective strategies to target new markets after researching and analyzing competitor behavior, change in the market, etc.
- Work with the marketing team to increase engagement in target demographics
- Handle customer relations issues, enabling quick resolution and client satisfaction
- Managing and defining Outbound lead channels which includes data research on targeted companies, campaign management, and follow-up management.
- Attend networking events, community events, and hearings to generate leads
- Upsell additional products as the need arise
Desired Skill
- Knowledge of legalities and compliances in staff augmentation in the IT industry
- Proven ability to influence cross-functional teams
- Good communication skills
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This position is responsible for growing business in the assigned region through self and team by sourcing, qualifying and developing enterprise accounts in the assigned geography for data centre, servers and storage, audio-visual unified communication, cloud services, etc. We also expect the position holder to expand and lead a team of vibrant Enterprise Sales Managers. We are looking for someone who could be proficient in one or two of our solution lines and would be keen to learn the others. Account Development and Management, Team Leadership and Customer Centricity are the cornerstones of this job. Experience or current job in the same location would be preferred.
Main Duties/Responsibilities:
- Be overall responsible for the regional sales, margins, profitability, headcount and growth goals through self and team.
- Suggest new services/products and innovative sales techniques for end users and manage accounts in India and globally to increase customer satisfaction.
- Collaborate with senior executives to establish and execute a sales goal for the region.
- Managing a sales team in order to maximize sales revenue and meet or exceed accepted goals, objectives and targets
- Develop and maintain relations with OEMs and Manufacturers.
- Forecast annual, quarterly, and monthly sales goals.
- Coach, develop and assist the ESMs in their planning, sales techniques, account management and technical knowledge by arranging presentations of strategies, training, seminars, and through regular meetings.
- Develop specific plans to ensure long term-term growth and short-term targets.
- Review regional expenses and recommend cost optimization improvements.
- Anticipate potential and address current problems with prompt and effective solutions
- Identify hiring needs, and collaborate with HR to select and train new salespeople.
- Analyze regional market trends and discover new opportunities for growth.
- Operate as ‘farmer’ for large enterprise accounts while hunting for new accounts.
Skills:
- Result orientation; setting and achieving targets and objectives in time
- Strong verbal and written communications skills including presentation skills.
- Strong relationship building, analytical and negotiation skills.
- Customer centricity; being the customer’s success manager internally at Rahi
- Ability to work collaboratively with all the verticals across the all geographies in India and other global regions.
- Coaching and leading a team
- Roles & Responsibilities
- Job Purpose:
- To manage the store operations of the respective store efficiently and run it as a successful unit through effective stock management, visual merchandising and achieve the desired sales targets while ensuring the customer service of highest standards.
- Job Context & Major Challenges:
- A store manager has to manage the storel operations, and at the same time achieve the sales target within a stipulated budget allocated for the store. The store manager has to manage the relationship with the visual merchandising team, projects ,HR ,buying team to ensure that the upkeep training, recruitment, the maintenance of the store are proper, and has to report to the regional manager .
- The major challenges of the jobholder are:
- Lack of responsibility shown by the CCAs after few months of recruitment, low discipline levels • Screening of right candidate for accurate hiring
- Consistency of the sales inspite of daily challenges
- Consistency in delivery TC Experience daily
- Inventory management
- Rostering / people management / grievance
- Accountabilities
- Establish rapport with potential and actual customers on a daily basis • Ensure clean and safe environment for the customer
- Ensures Daily capture of customer information & Bill linking – identify gaps and suggest improvement
- Looks into pattern of information and draw inference on customer types /likings/trends /quality of information captured
- Thank you cards / Calls – process adhered to ( Tracking and ensuring business results and quality call outs
- Ensure every customer gets TC delight 100% adherence of experience delivered
- Ensure that customers become repeat customers once they enter the store.Personally develop relations with top 50 customers of the store • Track customer sales closely across segments /types on a weekly basis • Supervise customer needs and looks at new ideas to delight.
- Performance chats on a monthly basis with individuals
- 24 hours resolution for crew grievance /if escalation to close within 7 days
- Take the initiative at the store level to improve the employee engagement
- Ensure Development plan for Coache’s and their teams is managed well on a quarterly basis..
- Appraisals – Quarterly chats on performance as per KRA
- Ensure there is development plan prepared for all store
People Management
Motivate the staff during the morning briefing about daily sales targets • Rostering , Schedule shifts and ensure punctuality of staff
HR Overview
- Screening for New hires as per Evaluation matrix
- Closure of timely recruitments
- Monthly StoreTraining Calendar adhered to , and gaps are filled on a monthly basis
- Weekly Audits and check on understanding on new joinee training • Ensure 100% adherence that every customer get TC Delight - manages evaluations and trainings for the team - issues with customers sorted within 24 hours - Observes coaches and ASM and take inputs for their Teams - Training needs identified and discussed with L&D for resolution
Visual Merchandising
- Implementation of the plan along with the VM champ
- VM changes at the suitable times in the store
- Replenishment of stocks on the floor
- Ensure VM Guidelines are met before store opening and during the day • Ensures daily actions are taken on VM opening checklist
- Window Maintenance – Ensures standards are met – does a walk thru twice a day
- Gives feedback on sections before pictures are taken and sent to HO • Display change – ensures activity done and time lines adhered to • Fixture maintainace –ensures problems are timely fixed.
- New GTM Window installations – timely done
- Track sales from merchandise going to stylists
Standard Operating Procedures
- Ensures that store opening/closing standards are followed properly,if gaps helps improve system
- Drives Store PnL
- Responsible for personnel planning, work hours, store / team holiday plan
- Inventory management and planning for each product category • Drives Store CRM Managements
- Ensure Timely closure on MIS / Reports Etc Ensure that the housekeeping staff follows the checklist properly
- Control mechanical maintenance of lights, air-system, electrical equipment
Accountabilities
- Reports property damage, request needed repairs within company time frames
- Conducts monthly meetings with different stakeholders
- Ensure proper installation of signage display façade properly cleaned • Daily Counts – Supervision of accuracy and timely reports sent. • Inward /Outward – Resigters maintained ,weekly supervision on dispatch / signs off on compliance
- Manages External Relations –Landlords / Mall team/ vendors
Cost Management
- Schedule the expenditures for the month(petty cash management)
- Follow the preventive maintenance schedule to reduce the costs
- Maintain the safety, energy consumption, and expenses reports
- Control costs incurred on the services provided by the vendors
- Control cash deposits and submission of credit slips on a daily basis
- Maintain records pertaining to customer discounts, schemes
- DMS – Supervision of DMS entry weekly and sufficient funds for store to run
Achievement of sales targets
- Explain & drive the sales targets to Managers on a daily basis • Coordinates with RM on Monthly Targets
- Contribute to the team efforts for accomplishing desired results by setting objectives and directions for KPI’s ,category revenue, competiton analysis,market trends
- Analyze sales very 3 hours to better daily performance
- SMS to be sent to the RM as required
- Motivate store team to achieve daily targets
- Understand Business on a MTD/WTD/FTDbasis and briefs coaches .
Shrinkage control
- Ensure the global count is done accurately on a daily basis and reports sent to HO
- Ensure that nobody from the staff indulges in pilferage and other activities
- Co-ordinate with security guard & staff to keep a watchful eye on customers
- Anticipate problems & preempt them by coming up with creative solutions
- Constantly identifies areas of improvement, takes initiative to drive them
People Management- Demonstrates ability to holistically monitor various HR analytics like workforce planning, staffing levels, engagement scores, salary costs, attrition levels
Competencies- Works with individuals to identify areas of development, works to improve them
Work Standards- Sets standards for excellence to achieve a high level of quality • Accepts responsibility of outcomes of one’s work; admits mistakes and refocuses efforts
Provides encouragement and support to others in accepting responsibility; does not accept others’ denial responsibility without questioning
Raises the bar and repeatedly encourages the team to continually improve. Allocates appropriate resources to get the work done • Provides clear, thorough & timely feedback on work performance to individuals.
Gets Results- Raises the bar and repeatedly encourages the team to continually improve. Allocates appropriate resources to get the work done • Provides clear, thorough & timely feedback on work performance to individuals
Customer Relations- Works to educate the customers so that they are fully aware of products Establishes good interpersonal relationships by helping people feel valued
Handles upset customers by hearing the customer, empathizing, apologizing, and taking personal responsibility for resolving customer problems/issues
Team Work- Builds strong teams that capitalize on differences in expertise, competencies
Champions collaborative team working across departments/ functions • Proactively works with colleagues to develop solutions to their issues
Designation: Assistant Sales Manager (Back office sales)
Location: A-10/4, MIDC Butibori, Nagpur – 441122, Maharashtra, India.
Responsibilities:
· Responsible for entire target-based Sales of Shinex Mosaics for your assigned region.
· It will be a Back Office Sales Job.
· He/She will have to call the Prospective Clients and finalize the order.
· He/She will have to build and maintain good working relationships with customers like
the Architects, Builders, Developer and Swimming Pool Contractor
· To generate new leads while maintaining a relationship with existing clients.
· Will be responsible for the entire target-based sales for his/her assigned region.
· To provide complete information, guidance and support to the clients hence enhancing the relationships.
· Identifying opportunities and strategies to increase sales.
Required Experience:
· Education Qualification: MBA in Sales and Marketing
· Experience: Minimum 6 months of experience required
· Must have experience in Sales and should have excellent communication skills and convincing power.
· Must have excellent problem-solving skills
· Salary: INR 3.72 - 4.32 LPA (AC Bus Facility Available) + Incentives
NOTE: Incentives are over and above the mentioned CTC and they will be given separately
You would be leading the Post-sales management and will closely coordinate with the Sales team in US and with Customers.
You may also be helping us in lead generation via LinkedIn and other media.
- Responsible for taking customer or client calls and offering financial answers to their difficulties and intimating sales with potential customers over the phone.
- Responsible for assisting consumers or clients with financial purchases.
- Provide assistance and solutions to the customer regarding financial products and must speak with your supervisor or team leader to resolve any financial difficulties.
- Provide excellent customer service.
- 5. Eager to gain new talents and should have interpersonal, Research and Record Keeping Skills.
Key skills:
- Must Know English and at least one south language ( Kannada, Telugu, Tamil, Malayalam,
- Effective communication abilities.
- Computer Literate.
At least 1+ year of Prior experience as a Tele caller or similar in the Banking or Finance sector.
Roles and Responsibilities
1. Ensuring Proper handling of all queries of students & parents by effective counseling.
2. Shall be responsible for achieving the weekly/monthly admission target of the center.
3. Shall be responsible for delivering impactful sales presentations (Webinars / Seminars) to target groups in nearby colleges and institutions
4. Shall be responsible for completing admission process (documentation), batch formation and executing admissions compliance for students
5. Shall execute Institutional tie-ups with the support of the business development head.
6. Shall execute marketing and brand building activities such as festival participation, event conduction in nearby colleges and institutions to develop lead generation with the marketing head.
7. Shall identify and assess gaps to increase sales / enrollments at the center and meet the revenue goals on monthly basis.
Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and
emails
Routing qualified opportunities to the appropriate sales executives for further development and
closure
Handling orders by phone, email, or mail and checking the orders have the correct prices,
discounts, and product numbers.
Understand customer needs and requirements
Co-ordinate with sales team to book sales order with the help of Team.
Co-ordination with Account & Collection Department
for Payment and Customer Creation Issue.
Co-ordination with warehouses of the company for the internal matters.
Prepare purchase order as well as sales order.
Prepare working sheet and send it to logistic department for Order.
Check availability of the material in All over India (Stock Availability Report).
Provide Stock status to customer and salesperson against the particular Order either material
Co-ordination with Customers for solving customer issue against the Purchase Order
Backend support to the Sales Managers
Requirements :
Proven inside sales experience.
Excellent verbal and written communications skills
Strong listening and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Qualification :
Any Graduate with minimum 2-4 years’ experience IT Sales field
Primary Job Responsibilities:
- Experience in B2B sales in any industry, if experience in merchant acquiring, transaction banking, digital payments or cloud platforms, it will be an added advantage.
- Willingness to travel, job requires anywhere between 3-7 working days of travel in a month
- Relationship with ecommerce incubator and website/ mobile app development service providers is preferred.
Role & Responsibilities:
- Identify leads in government, education and utility; and work towards signing them with PayU for payment gateway products.
- Manage existing accounts to ensure revenue levels are grown and product array widened, through cross sell
- Work closely with regional business lead in strategic and tactical planning for the region
- Conduct product presentations, demo, commercial negotiation and agreement closure.
- Act as first point of contact from business team for merchant queries.
- Work with internal stakeholders in ensuring customer satisfaction with PayU product & services
- Achieve allocated quarterly and yearly targets for sales in southern region.
Basic Qualifications:
- 5+ years of experience in sales, business development, or account management.
- Excellent written and verbal communication skills.
- Ability to think strategically and execute methodically.
- Comfortable in a fast-paced, multi-tasked, high-energy environment.
- Collaborative working style. Must work well in a team environment.
Field Sales, Revenue 💵 - PagarBook
(Temporary Fulltime)
About Pagarbook:
1. Employee Management at your Fingertips. PagarBook - India's Best Payroll
and Attendance
2. Management tool for Small & Medium Enterprises. Using PagarBook, a
business owner can maintain all the records of their employees digitally
and can get insights around the same.
3. PagarBook is free & easy to use employee management, work & payroll
management software app where you can manage all your staff and
employee’s attendance, record the work done by your staff and employees
and their salary, payments & advances can also be recorded in this app.
4. Sms & WhatsApp notification to employees and staff about payments,
bonuses, daily work, attendance & leaves.
5. The Sales would be done for premium desktop version of the application
6. Benefits of desktop application:
a. Better and Easier accessibility, also available on mobile web
b. Access to rich reports which gives you business knowledge, spend
c. Unlimited free upgrades for a year
About Sales team:
The field sales team at PagarBook is all about solving SME’s customer problems
and ensuring we deliver compelling value propositions.
On a typical day, the sales team:
● drives the adoption of a premium version of Pagarbook, sold at a
subscription fee per annum
● never-say-no attitude, and comes with a win-all attitude
● At the same time, a core ingredient of the DNA is customer empathy
● We should always ensure the customer is well informed of all the benefits of
the solution, before we close the sales.
Responsibilities and Duties of sales associate:
● You will pitch about PagarBook desktop solution on field to customers
● You will explain the benefits of PagarBook desktop solution to customers
○ Better and Easier accessibility, also available on mobile web
○ Access to rich reports which gives you business knowledge, spend
○ Unlimited free upgrades for a year
● The users can register on the desktop for a free trial for 7 days first
● Sales associate would convert the customer into a paid customer
Mandatory requirements:
● Having your own bike is a must
● Field sales experience is a must (telecom, FMCG and financial sales
experience adds more weightage)
● Local language knowledge in the city of operations is a must
● Graduation in any field is sufficient
Benefits:
● Targets based incentives (extremely attractive)
● Petrol allowance ~upto INR 3,000 (on actual bills)
● Initial job posting would be for 3 months - based on good performance,
conversion to full time employment would be granted
Key Areas of Responsibility (KRAs):
● Onboarding of Customers
○ Meet 30 new clients a day (tracked)
○ Get free trial enabled for 20 clients a day
○ Get 3 sales (paid customers, 10% conversion) per day -
non-negotiable output
● Retaining customer accounts
○ While we build new businesses, cross-selling would be key
○ Customers should keep using PagarBook desktop beyond 30 days of
activation
● Grow customer basket size
○ Identify key SME clusters in the city and prepare an acquisition plan
○ Go aggressive and acquire
● Business acumen & key skills
○ Strong knowledge on PagarBook sales process, services and product
○ Local Market and competition knowledge and clear articulation of
PagarBook advantages
○ Strong negotiation and influencing skills to create win-win
○ Give continuous feedback to internal teams to improve our
customer service level
Finally, remember, you are the PagarBook brand ambassador on the ground! All
the best.
Requirements for field sales - Phase 1 (50):
● South:
○ Bangalore - 5 Associates
○ Coimbatore - 5 Associates
What do Microsoft, The Gap, Royal Bank of Scotland, Lockheed Martin, and top Open Source projects like Angularjs have in common? They all use BrowserStack, as do over 25,000 other customers!BrowserStack is the innovation leader in the fast-growing market for automated application testing.
Since launching in 2011, our mission has been bold yet simple: To be the testing infrastructure for the internet. 6 years and billions of tests later, we are ready for our next phase of hyper-growth. Bootstrapped for the first 6 years, we continue to be profitable since inception with a near exponential growth in customers around the globe. Recently, we closed $50M in Series A funding from Accel.
We are looking for smart, innovative, and driven people to join us on the journey to creating the next great B2B SaaS company. Reporting to the Sales Manager, you will be part of a growing, high-performing team that delivers world-class results and learns from a team of seasoned entrepreneurs and sales experts. This will be a hands-on position in a typical start-up environment, so we are looking for a motivated self-starter who isn't afraid to roll-up their sleeves and contributes across many different functions.
Job Responsibilities:-
Generate sales revenue through prospecting, nurturing and closing business in the Enterprise Segment
Build and manage your sales pipeline for strong coverage ratios; achieve quarterly revenue targets
Manage the entire account lifecycle from account strategy, customer engagement, solution development and contract negotiation; meet or exceed quarterly revenue quota
Develop, maintain and grow executive relationships in your target account to expand revenue potential
Work with all levels of GTM leadership to continuously improve key sales management processes like territory planning, lead/pipeline/opportunity management and KPI reporting
Maintain excellent data discipline in salesforce.com for your book of business
Requirements- 2 - 5 years of quantifiable, new logo acquisition sales in B2B software with a strong track record of success; experience with full lifecycle of enterprise sales from qualification, solution definition to closing
- Strong willingness and ability to uncover opportunities by communicating a highly differentiated value proposition to open doors at new accounts or expand deals at existing accounts
excellent verbal and written communication skills with strong phone/video conference presence
- Persistent and optimistic problem solver with a vibrant, assertive and energetic attitude, strong work ethic and driven to succeed
- Passionate about Internet technologies, SaaS
extreme customer centricity and empathy; strong desire to work in a fast-paced, self-directed start-up environment
- Humble yet strong leader with a bias for action; team player who can inspire others to greatness