Client Services Associate

Key Responsibilities:

Execute manual test cases based on project requirements.

Identify, log, and track software defects using tools like JIRA or Bugzilla.

Assist in preparing test plans, test scenarios, and test data.

Work closely with developers and Project Manager to reproduce and resolve issues.

Perform functional, regression, and smoke testing.

Support the QA team in maintaining testing documentation and reports.

Learn and gradually contribute to automation testing (if applicable).

Required Skills and Qualifications:

Bachelor’s degree in Computer Science, IT, or related field.

1–2 years of experience in software testing .

Basic understanding of SDLC, STLC, and software testing concepts.

Familiarity with bug tracking tools (e.g., JIRA) and test management tools.

Strong attention to detail and analytical skills.

Good written and verbal communication.

Nice-to-Have (Preferred):

Exposure to automation tools like Selenium or Postman.

Knowledge of SQL and database queries.

Understanding of Agile / Scrum methodologies.

ISTQB Foundation certification or equivalent is a plus.

Personal Attributes:

Quick learner with a proactive attitude.

Team player with a focus on quality and continuous improvement.

Strong problem-solving and time-management skills.

Compensation:

Competitive salary and performance-based growth opportunities.

• Strong wordpress fullstack developer profile:
• Mandatory (Experience 1) - 9+ years of experience as wordpress developer (full stack)
• Mandatory (Experience 2) - Must have 5+ years of experience in Front-end Development using HTML, CSS, Javascript, React JS
• Mandatory (Skills 1) - Must have experience working with Creative/Design team for website development
• Mandatory (Skills 2) - Basic Knowledge of Adobe photoshop/Illustrator

Preferred

• Preferred (Experience 1) - Familiarity with APIs, AI tool integrations
• Preferred (Experience 2) - Experience with Webflow, Framer, or low-code/no-code tools

Senior Interior Designer

A senior interior designer is a creative and experienced professional who takes a project from conception to completion, ensuring a space is both functional and aesthetically pleasing.

Project Manager

• Develop and present innovative design concepts that meet client needs and budgets.
• Manage all aspects of an interior design project, from concept design to construction administration.
• Create detailed drawings and plans, including space planning, furniture layouts, and lighting designs.
• Select furniture, fixtures, and finishes that complement the overall design aesthetic.
• Collaborate with contractors, and other professionals to ensure a smooth project flow.
• Stay up-to-date on current design trends and technologies.
• Manage budgets and timelines effectively.
• Communicate effectively with clients to understand their needs and keep them informed throughout the project.

Skills:

• Creativity and a strong sense of aesthetics
• Excellent communication and interpersonal skills
• Project management skills
• Proficiency in design software (e.g., AutoCAD)
• Budgeting and financial management skills
• Ability to source and specify furniture, fixtures, and finishes
• Time management and organizational skills
• Adaptability and problem-solving skills .

should be skilled with EXCEL .

Minimum 5 years of experience .

salary : As per caliber

company : elevation interiors , Thane W

Role Objective

• The objective of the role is to provide independent assurance to management and audit committee on status of risks in various functions and recommendation for controls improvements, based on in – house audits as well as co – sourced audits.

Job Responsibilities

• Periodic review based on approved annual audit plan, on suitability of internal controls in place, and suggest alternatives.

• Make recommendations on the systems and procedures being reviewed, report on the findings and recommendations and monitor department’s response and implementation • Ensuring closure of audit issues identified in various audits

• Support in implementing policies, SOPs and processes

• Determine and report on compliance with policies and procedures as set by the management

• Support in planned activities such as stock – take of assets

• Support in investigations, if any, arising out of company whistleblower policy

• ERM follow ups and risk closures

• Support Audit Committee related activities Measure of Success (KRA’s)

• Completion of all in – house/ outsourced audit areas identified

• Rollout of policies & procedures as highlighted in previous audit issues/ as required by management

• Overall assessment of improvement in controls/ awareness

• Completion of other planned and adhoc activities

• Timely follow up and Closure of audit issues, feedback from auditees

• ERM process stabilization, updation and risks closures

• Support Audit Committee activities, preparation of ACM deck etc.

Job Specifications Minimum Education Chartered Accountant (minimum), additionally preferred – Certified Internal Auditor(CIA)/ Certified Information Systems Auditor (CISA)/ Certified Fraud Examiner (CFE) Job Description Template| H.R. Minimum/Relevant Experience 8 yrs experience (Sr Manager)- experience in risk based audits, process audits, SOX implementation, ERM implementation, forensics, IT audits etc.

Past Industry Experience Preferably experienced in Media Industry but not a prerequisite Currently working in Big 4 audit firms in IA vertical

Behavioral Skills

• Self - disciplined, takes initiative, confident, can work with minimal supervision

• Prepared to handle work pressure and stretch accordingly from time to time to meet deadlines Technical Skills

• Hands- on with MS Word, Excel, PPT

• Worked on SAP, and also preferably MS Navision Language Skills

• Good communication skills in English, good report drafting skills Key Interactions – Internal Stakeholders

• CXOs, function heads, process owners across the entities Key Interactions – External Stakeholders

• External audit firms to whom certain internal audit areas have been outsource

Key Responsibilities:

• Develop and execute a strategic vision for customer support, aligned with company goals and customer-centric values.
• Lead, mentor, and grow a high-performing customer support team, fostering a culture of excellence and empathy.
• Establish and track key performance indicators (KPIs) to measure support team efficiency, response time, and customer satisfaction.
• Implement scalable processes, tools, and systems to handle support inquiries across multiple channels (email, chat, phone, social media).
• Collaborate closely with product and engineering teams to identify and resolve product-related issues and advocate for customer-centric improvements.
• Create and maintain a knowledge base, FAQs, and self-service resources to empower customers and reduce support ticket volume.
• Analyze support trends and customer feedback to inform product development and enhance the overall customer experience.
• Manage escalations and ensure timely and effective resolution of complex customer issues.
• Drive initiatives to improve customer retention, engagement, and loyalty through exceptional service.

The Human Resource Manager will lead and direct the routine functions of the Human Resources (HR) department including hiring and interviewing staff, administering pay, benefits, and leave, and enforcing company policies and practices.

Online tutoring platform that focuses on connecting students with tutors and has a focus on live learning courses for Science, Technology, Engineering, the Arts and Mathematics (STEAM) subjects. It is a global online school for 21st century skills, teaching Coding and other extra-curriculars to kids age 5-18 via LIVE, interactive, gamified online sessions that work 10x better than status quo.

• 2+ years of experience on NodeJS & React JS
• Practical experience in building APIs
• Experience with RabbitMQ or similar queuing system
• Experience with Redis/ElasticSearch is a plus
• Familiarity with CI/CD pipeline tools like Jenkins
• Practical experience with Git
• A knack for benchmarking and optimization

• Good Experience in C# and SQL Server.
• Strong knowledge of .NET web framework includes ASP.NET, ASP.NET MVC, .NET Core , Web API, ASPX, LINQ ,WCF, HTML, JavaScript, jQuery, AJAX and CSS.
• Experience with user interface design and prototyping.
• Experience in designing, developing, and deploying Web Service apps or Azure-hosted equivalents.
• Understanding of object-oriented and service-oriented application development techniques and theories.
• Experience with debugging, performance profiling and optimization.
• Experience with source control management systems and deployment environment.
• Familiarity with writing unit tests and micro services.
• Ability to take a project from start to finish with or without supervision.
• Azure Technologies Desired.
• Strong analytical and communication skills with both internal team members and external business stakeholders.