Client Services Associate

Job description:

Job Title: Shopify Developer

We are looking for a talented and motivated Shopify Developer with 2–3 years of experience to join our growing team. The ideal candidate should have hands-on experience in Shopify theme customization, API integrations, and frontend development, with a good understanding of backend processes.

Responsibilities:-

Backend Development

• Develop and maintain server-side logic using Node.js, Vue.js, or TypeScript.
• Work with Shopify Admin & Storefront APIs (REST & GraphQL).
• Implement OAuth authentication, webhooks, and background processes.
• Integrate third-party services (CRM, ERP, and payment gateways).
• Ensure backend performance, scalability, and security.
• Manage Git-based version control and deployment processes.

Frontend Development

• Customize and maintain Shopify themes using Liquid, HTML, CSS, and JavaScript.
• Build responsive, user-friendly interfaces with React.js or Polaris.
• Collaborate with designers to implement UI/UX best practices.
• Ensure cross-browser and mobile compatibility.
• Maintain frontend performance and accessibility standards.

Skills & Qualifications

• 2–3 years of experience in Shopify development.
• Strong knowledge of Shopify APIs (REST & GraphQL).
• Hands-on experience with Shopify theme customization.
• Proficiency in Liquid, HTML, CSS, JavaScript, and React.js.
• Familiarity with Node.js, Vue.js, or TypeScript is a plus.
• Knowledge of Git, Shopify CLI, and deployment tools.
• Experience with OAuth, webhooks, and third-party API integrations.
• Strong debugging and problem-solving skills.
• Experience working in Agile/Scrum environments is an advantage.

Responsibilities: 

• Develop and maintain high-quality, efficient, and scalable backend applications. 
• Participate in all phases of the software development lifecycle (SDLC) 
• Write clean, well-documented, and testable code adhering to best practices. 
• Collaborate with team members to ensure the successful delivery of projects. 
• Debug and troubleshoot complex technical problems. 
• Identify and implement performance optimizations. 
• Participate in code reviews 
• Hands-on experience with Springboot, Java 8 and above. 
• 2-5 years of experience developing Java applications. 
• Knowledge about at least one messaging system like Kafka, RabbitMQ etc. 
• Required React developer requirements, qualifications & skills: 
• Proficiency in React.js and its core principles 
• Strong JavaScript, HTML5, and CSS3 skills 
• Experience with popular React.js workflows (such as Redux) 
• Strong understanding of object-oriented programming (OOP) principles. 
• Experience with design patterns and best practices for Java development. 
• Proficient in unit testing frameworks (e.g., JUnit). 
• Experience with build automation tools (e.g., Maven, Gradle). 
• Experience with version control systems (e.g., Git). 
• Experience with one of these databases – Postgres, MongoDb, Cassandra 
• Knowledge on Retail or OMS is a plus. 
• Experienced in containerized deployments using Docker, Kubernetes and DevOps mindset 
• Ability to reverse engineer existing/legacy and document findings on confluence. 
• Create automated tests for unit, integration, regression, performance, and functional testing, to meet established expectations and acceptance criteria. 
• Document APIs using Lowe’s established tooling. 

Responsibilities:

• Must be able to write quality code and build secure, highly available systems.
• Assemble large, complex datasets that meet functional / non-functional business requirements.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing datadelivery, re-designing infrastructure for greater scalability, etc with the guidance.
• Create datatools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.
• Monitoring performance and advising any necessary infrastructure changes.
• Defining dataretention policies.
• Implementing the ETL process and optimal data pipeline architecture
• Build analytics tools that utilize the datapipeline to provide actionable insights into customer acquisition, operational efficiency, and other key business performance metrics.
• Create design documents that describe the functionality, capacity, architecture, and process.
• Develop, test, and implement datasolutions based on finalized design documents.
• Work with dataand analytics experts to strive for greater functionality in our data
• Proactively identify potential production issues and recommend and implement solutions

Skillsets:

• Good understanding of optimal extraction, transformation, and loading of datafrom a wide variety of data sources using SQL and AWS ‘big data’ technologies.
• Proficient understanding of distributed computing principles
• Experience in working with batch processing/ real-time systems using various open-source technologies like NoSQL, Spark, Pig, Hive, Apache Airflow.
• Implemented complex projects dealing with the considerable datasize (PB).
• Optimization techniques (performance, scalability, monitoring, etc.)
• Experience with integration of datafrom multiple data sources
• Experience with NoSQL databases, such as HBase, Cassandra, MongoDB, etc.,
• Knowledge of various ETL techniques and frameworks, such as Flume
• Experience with various messaging systems, such as Kafka or RabbitMQ
• Good understanding of Lambda Architecture, along with its advantages and drawbacks
• Creation of DAGs for dataengineering
• Expert at Python /Scala programming, especially for dataengineering/ ETL purposes

Job description Senior Security Consultant

Roles and Responsibilities

Company will provide a professional opportunity to work in a dynamic environment where you will have the ability to develop process and Cyber security based skills

Work profile of individual

• cyber security consulting team, individual’s primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight.
• Will own and / Manage ISMS / ISO 27k projects IT audits, ITGC audits, SSAE, SOC audits, IT Process Audit, Systems Audit, Gap assessment TPRM, GDPR, Infosec, GRC , ISMS , Cyber Security, SOX ITGC on customer engagements
• Will address all aspects of security like physical, logical, data, access etc and review Information Security policy and suggest / recommend necessary changes to the same on customer engagements
• Will be an active participant in internal / third party system security reviews and audits on customer engagements
• Will be an active participant in technical audits like VA / PT
• Will perform internal audits on all aspects of IT and ensure compliance with the prescribed security norms on customer engagements and will be responsible for tracking the open audit findings and closure of the same
• Will be responsible for implementation of new projects under Information Security Domain
• Will be able to manage document tracking and updating - policies, processes, procedures, templates, etc.
• Will plan the activities of configuration, conduct conference room pilots and will assist in resolving any queries related to requirements and Security control Design
• Will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.
• Will engage with clients and(or) application development teams for implementation of cyber security & data privacy by design and data protection controls.
• Will support the clients with ongoing design, implementation and maintenance of the data privacy framework for managing data protection risk including responding to legislation, devising and owning policies and training.
• Will demonstrate ability to clearly and concisely communicate the privacy implications of technology and implementation.

Team work

• Individual would be responsible for contributing to a strong team environment and promoting a positive working relationship with their colleagues.
• Individual would predominately work with off-shore engagement teams and relevant  teams on presale and cyber security delivery.
• Communication, written and verbal, with these teams would be expected.
• Team members would be required to apply learning from trainings and on the job experience to work requests and support continuous process improvement.
• Team members would be required to handle multiple tasks at the same time.
• Detailed focus when performing work and good project management skills when managing workload and maintaining timelines will be necessary.

Desired Candidate Profile

• Bachelors
• Certifications (ISO 27001/ ISO 31000/ CISA/ CISSP/ CSX or equivalent and other relevant qualification/certification
• Experience : 8-10 years
  
  

Knowledge Required:

• Strong knowledge of information security concepts, risk and controls concepts. Strong understanding of security principals: audit, policies, guidelines, and compliance.
• Deep understanding of infrastructure (data centre, network end user computing) security / cloud security / managed security services / security operations centre / compliance risk management and ITGC controls
• Good understanding of technical security like network security, operating system, encryption, use of tools and technologies for various processes like logical access control, network security, security monitoring etc.
• Sound knowledge of Internal Controls and Compliance. Must be able to recommend controls around people, process, and technology.
• Sound knowledge on IT controls (especially IT risks). Good experience with control assessment, check the effectiveness of the implemented controls and recommend mitigation / improvements.
• Good knowledge on Privacy, Governance and reporting
• Experience with the Microsoft Office suite of products (i.e. Word, Excel, PowerPoint, Visio, etc.),
• Strong verbal and written communication skills Knowledge / experience in fields of ITGC audits, Internal Audit, External Audit / Statutory Audit projects
• Candidates should exhibit good client service skill collateral's with a strong focus on building relationships.

Additional Responsibilities:

• Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability
• Good knowledge on software configuration management systems and license Management systems
• Awareness of latest technologies and Industry trends
• Logical thinking and problem solving skills along with an ability to collaborate
• Understanding of the financial processes for various types of projects and the various pricing models available
• Ability to assess the current processes, identify improvement areas and suggest the technology solutions
• One or two industry domain knowledge
• Client Interfacing skills
• Project and Team management

JD -

Given our business model, where our customers pay us over time, Customer experience is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a leader to own driving success for our customers. This role includes responsibilities for Customer experience, retention and Customer Success (e.g., onboarding, support, services, adoption, advocacy, retention, etc.)

• Drive Customer Experience Outcomes
• Define and Optimize Customer Lifecycle
• Manage Customer Experience Activities
• Measure the Effectiveness of Customer Experience processes
• Build a World-class Team
• Inspire Customer Success Across Company

Requirements -

• 1-4 years experience in leading customer-facing organizations
• Ability to manage influence through persuasion, negotiation, and consensus building
• Ideally combined background in E-commerce or Saas industries
• Strong empathy for customers AND passion for revenue and growth
• Deep understanding of value drivers in recurring revenue business models
• Analytical and process-oriented mindset
• Demonstrated desire for continuous learning and improvement
• Enthusiastic and creative personality with the ability to inspire others
• Excellent communication and presentation skills