Global Sales Executive

We are looking for a proactive and hands-on IT Operations Engineer to manage, support, and scale our IT infrastructure as we grow. You will play a key role in ensuring system reliability, security, and smooth day-to-day operations in a fast-paced startup environment.

This role requires a strong sense of ownership, problem-solving skills, and the ability to work independently while collaborating closely with engineering and business teams.

Manage and maintain IT infrastructure including servers, networks, cloud services, and endpoints

Monitor system performance, uptime, and availability; proactively resolve issues

Support cloud environments (Azure) and basic DevOps workflows

Job Title: IT Head – Fintech Industry

Department: Information Technology

Location: Andheri East

Reports to: COO

Job Type: Full-Time

Job Overview:

The IT Head in a fintech company is responsible for overseeing the entire information technology infrastructure, including the development, implementation, and maintenance of IT systems, networks, and software solutions. The role involves leading the IT team, managing technology projects, ensuring data security, and ensuring the smooth functioning of all technology operations. As the company scales, the IT Head will play a key role in enabling digital innovation, optimizing IT processes, and ensuring compliance with relevant regulations in the fintech sector.

Key Responsibilities:

1. IT Strategy and Leadership

• Develop and execute the company’s IT strategy to align with the organization’s overall business goals and objectives, ensuring the integration of new technologies and systems.
• Lead, mentor, and manage a team of IT professionals, setting clear goals, priorities, and performance expectations.
• Stay up-to-date with industry trends and emerging technologies, providing guidance and recommending innovations to improve efficiency and security.
• Oversee the design, implementation, and maintenance of IT systems that support fintech products, customer experience, and business operations.

2. IT Infrastructure Management

• Oversee the management and optimization of the company’s IT infrastructure, including servers, networks, databases, and cloud services.
• Ensure the scalability and reliability of IT systems to support the company’s growth and increasing demand for digital services.
• Manage system updates, hardware procurement, and vendor relationships to ensure that infrastructure is cost-effective, secure, and high-performing.

3. Cybersecurity and Data Protection

• Lead efforts to ensure the company’s IT infrastructure is secure, implementing robust cybersecurity measures to protect sensitive customer data, financial transactions, and intellectual property.
• Develop and enforce data protection policies and procedures to ensure compliance with data privacy regulations (e.g., GDPR, CCPA, RBI, etc.).
• Conduct regular security audits and vulnerability assessments, working with the security team to address potential risks proactively.

4. Software Development and Integration

• Oversee the development and deployment of software applications and tools that support fintech operations, including payment gateways, loan management systems, and customer engagement platforms.
• Collaborate with product teams to identify technological needs, integrate new features, and optimize existing products for improved performance and user experience.
• Ensure the seamless integration of third-party platforms, APIs, and fintech partners into the company’s core systems.

5. IT Operations and Support

• Ensure the efficient day-to-day operation of IT services, including helpdesk support, system maintenance, and troubleshooting.
• Establish service level agreements (SLAs) for IT services, ensuring that internal teams and customers receive timely support and issue resolution.
• Manage incident response, ensuring quick resolution of system failures, security breaches, or service interruptions.

6. Budgeting and Cost Control

• Manage the IT department’s budget, ensuring cost-effective spending on technology, software, hardware, and IT services.
• Analyze and recommend investments in new technologies and infrastructure that can improve business performance while optimizing costs.
• Ensure the efficient use of IT resources and the appropriate allocation of budget to support business priorities.

7. Compliance and Regulatory Requirements

• Ensure IT practices comply with relevant industry regulations and standards, such as financial services regulations, data privacy laws, and cybersecurity guidelines.
• Work with legal and compliance teams to ensure that all systems and data handling procedures meet industry-specific regulatory requirements (e.g., PCI DSS, ISO 27001).
• Provide input and guidance on IT-related regulatory audits and assessments, ensuring the organization is always in compliance.

8. Innovation and Digital Transformation

• Drive innovation by identifying opportunities for digital transformation within the organization, using technology to streamline operations and enhance the customer experience.
• Collaborate with other departments (marketing, customer service, product development) to introduce new fintech products and services powered by cutting-edge technology.
• Oversee the implementation of AI, machine learning, and other advanced technologies to enhance business performance, operational efficiency, and customer satisfaction.

9. Vendor and Stakeholder Management

• Manage relationships with external technology vendors, service providers, and consultants to ensure the company gets the best value for its investments.
• Negotiate contracts, terms of service, and service level agreements (SLAs) with vendors and technology partners.
• Ensure strong communication with business stakeholders, understanding their IT needs and delivering technology solutions that align with company objectives.

Qualifications and Skills:

Education:

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (Master’s degree or relevant certifications like ITIL, PMP, or CISSP are a plus).

Experience:

• 8-12 years of experience in IT management, with at least 4 years in a leadership role, preferably within the fintech, banking, or technology industry.
• Strong understanding of IT infrastructure, cloud computing, database management, and cybersecurity best practices.
• Proven experience in managing IT teams and large-scale IT projects, especially in fast-paced, growth-driven environments.
• Knowledge of fintech products and services, including digital payments, blockchain, and online lending platforms.

Skills:

• Expertise in IT infrastructure management, cloud services (AWS, Azure, Google Cloud), and enterprise software.
• Strong understanding of cybersecurity protocols, data protection laws, and IT governance frameworks.
• Experience with software development and integration, particularly for fintech platforms.
• Strong project management and budgeting skills, with a track record of delivering IT projects on time and within budget.
• Excellent communication and leadership skills, with the ability to manage cross-functional teams and communicate complex technical concepts to non-technical stakeholders.
• Ability to manage multiple priorities in a fast-paced, high-pressure environment.

Duties & Responsibilities

You will be responsible for

● Working closely with our digital marketing team to develop digital marketing plans.

● Track and report digital marketing plans for effectiveness and efficiency.

● Assist our digital marketing team with Off page, On page & Technical SEO activities.

● Produce content for content marketing & for On page optimization.

● Track keyword rankings

● Keep track of the latest trends in the industry and communicate ideas for improvement with the team. Skills and Qualifications A successful Digital Marketing Intern needs various skills and qualifications to perform the required duties of their role.

Essential skills for this position include the following:

● Strong written & verbal communication skills

● Creativity and ability to develop engaging content

● Detail-oriented and highly organized.

● Prior experience in digital marketing or related field is a plus.

● Proficiency with word processing, spreadsheet and presentation software

● Knowledge of basic design tools will be an added advantage.

● Ability to quickly learn and process information

● Organization and time management skills

● Strong desire to learn along with professional drive

● Solid understanding of different marketing techniques

● Passion for the digital marketing industry and its best practice

• Role/Level: AR Analyst- Process Analyst (PA)/ Sr Process Analyst(SPA)
• Notice period: Immediate joiners preferred (do not submit profiles who’s salary expectation if above 4.6 LPA fixed)
• Experience: 1+ years(for PA)/2+ years (for SPA)
• Location- Bangalore, Bannerghatta Road, Arekere gate & Chennai
• Must have:

Accounts receivable, AR calling, Denial management.

Process: Voice.

Grounds up build REST API automation framework using best in class open source, cloud technologies. Help build automaton first Quality culture in a fast growing product team. The ideal candidate is a self-starter and operates with a high sense of ownership.

What you will do:

• Author extensible, manageable REST API automation suite.
• Works closely with the Development team to release high quality, predictable releases. 
• Develop detailed understanding of overall product architecture, engage at design time to access Automation and Test environment impact. 
• Build Test plans, create prioritized regression suites.

Experience Range: 

You have 2 - 4 years of proven automation and quality assurance experience with any product. 

Technical Expertise:

• Strong hands on programming experience in either Java or Python.
• Deep understanding of REST APIs, have built Test Suites validating product functionalities using API automation frameworks like tavern, postman etc.
• Good to have an understanding of the AWS/Mobile App Automation. environment. ALBs, VPCs, IAM roles.
• Understanding of Docker is nice to have. 
• Good understanding of Object oriented concepts.

• Ensure all operations are carried out in an appropriate, cost-effective way
• Improve operational management systems, processes, and best practices
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Manage budgets and forecasts

• Bachelor’s Degree (Business, Operations Management, or related field)
• Experienced in the US Residential Mortgage Industry (Processing, Underwriting, Closing)
• 3-5 years of underwriting or credit and risk analysis experience
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organizational skills

• Medical insurance
• Transportation provided for nightshift

Responsibilities 

- Responsible to translate the design wireframe to WordPress/Opencart/Ecommerce frameworks with the help of Component, Plugins and modules.

- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)

- Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)

- Responsible for handling WordPress and its components / plugins upgrade , customization / creation of web application and portal development independently.

- Should have a strong understanding of Logic and Data Structure.

- Passion for best design and coding practices and a desire to develop new bold ideas.

- Code and modify custom applications using CMS Platforms.

- Responsible for both back - end and front - end development , including Modifying WordPress themes and plugins.

- Strong MySQL database skills.

- Comfortable working with front - end technologies (HTML , CSS , Jquery , JavaScript)

- Experience of CMS like Wordpress , Opencart , Magento.

- The candidate should have a strong understanding of industry trends and content management systems.

- Experience with responsive and adaptive design is strongly preferred.

- Also , an understanding of the entire web development process , including design , development , and deployment is preferred.

- Having experience of WooCommerce Customization , WooCommerce develops / modify add - ons , WooCommerce API , Wordpress / WooCommerce Webhooks , WooCommerce Payment Gateway development and Wordpress API.

Key Qualifications:

5 + years of experience in Software development in multithreaded Java/Python applications

3+ years of UI/UX stack experience (Angular JS/PHP/Javascript)

Extensive experience in coding and debugging Java applications and deployment

Should have experience/exposure to Apache Tomcat, JBOSS, SOAP, REST, Maven, Spring framework, hibernate, Kafka, Zookeeper, DHCP, DNS, SNMP

Extensive experience with MySQL and various NoSQL Databases like MongoDB, Elasticsearch

Modelling languages like Netconf, Restconf, Yang,Tosca, Yaml, XML

Skilled in data center, networking, Linux and cloud technologies especially IaaS

Understanding of the ETSI NFV architecture stack

2+ experience with SDN technologies

2+ experience with OpenStack, Kubernetes or other container orchestration platform

Agile programming methodologies

DevOps - CI/ CD experience with Git, Gerritt, Jenkins

Experience contributing to and working with open source communities like ONAP, ONF