Senior Finance Manager

Job Title: Sr. Reliability Engineer/ Engineering Manager

Location: Powai (Mumbai)/ Bangaluru/ Delhi NCR

•  System maintenance and administration of Applications and Software
•  Integration with different systems and apps
• Must have knowledge on Microservices
• Should be proficient in scripting language Python, Good to have knowledge on Java
• Excellent over Root Cause Analysis
• Should be a technical as well as process-oriented candidate
• Excellent Debugging and Monitoring skills
• Responsible for daily trouble ticket resolution, client interaction and customer support via email and video calls
• Responsible for the setup for the Continuous Integration build and deployment for DEV and UAT environments
• Responsible for operational support and problem resolution for application users and internal operations team
• Identifying, tracking, managing and resolving project issues effectively and efficiently
• Supporting projects during the normalization phase after Go-Live and ensuring the smooth transitions to operations
• Review and implement the processes related to IT Support and Operations before handing over to Support Services
• Strong ability to work independently on complex issues
• Collaborate efficiently with internal experts to resolve customer issues quickly
• Both Proactive & reactive in work approach
• Should be willing to work in 24/7 work environment

Ideal candidate has:

• 6-10  years 
• Product Background 

We are seeking a skilled and detail-oriented .NET Developer with strong experience in Blazor and SQL Server to join our development team. The ideal candidate will be responsible for designing, developing, and maintaining web applications using the latest Microsoft technologies.

Key Responsibilities:

Develop and maintain web applications using .NET Core and Blazor.

Design and optimize database schemas and queries in SQL Server.

Collaborate with cross-functional teams to define, design, and ship new features.

Write clean, scalable, and well-documented code.

Debug, test, and resolve issues in existing applications.

Implement best practices for coding, security, and performance optimization.

Participate in code reviews and technical discussions.

Required Skills & Qualifications:

Bachelor’s degree in Computer Science, Engineering, or related field.

2+ years of experience in .NET Core / .NET 5/6/7 development.

Hands-on experience with Blazor (Server and/or WebAssembly).

Strong knowledge of SQL Server, including stored procedures, performance tuning, and query optimization.

Familiarity with Entity Framework Core.

Experience in using version control systems like Git.

Good understanding of REST APIs and integration patterns.

Strong problem-solving skills and attention to detail.

Excellent communication and teamwork skills.

We are seeking an exceptional Lead Shopify Developer to join our incredible team. You'll be a critical participant in projects working closely with designers, performance managers, our creative team, and the Technical Director. To optimize our Shopify Plus store. Fluency in HTML5 and JavaScript, experience with custom theme development, Shopify Plus experience, and familiarity with Next and React are essential. The ideal candidate would also be expected to help manage core Shopify platform integrations such as Klavyio, Zendesk, and other vital Shopify applications.

Qualifications:

Strong proficiency in Shopify Plus and Shopify Scripts

Experience with custom theme development for Shopify Plus (advanced customer fields experience)

Fluency in HTML5, CSS, JavaScript/jQuery Experience with Shopify app integrations (integrating third-party APIs)

Familiarity with Github

Strong understanding of SEO and web development Experience with Server and DNS management Understanding cross-browser compatibility problems and the ability to offer solutions

Experience with user testing and usability analysis

Familiarity with UX/UI concepts and best practices

Responsibilities:

Actively involved in all phases of the site development

Manage our Shopify Plus store Work with the marking team to create landing pages Change website content to improve the customer journey Help manage third-party integrations and applications Optimize page load times Resolve cross-browser issues (troubleshooting server and site issues)

Familiarity with design software such as Photoshop to customize visuals and media on sites Attend group meetings and offer recommendations to improve the optimization of customer journey and conversion

Communicate regularly with team members through channels such as Slack and Asana 

Scoutflo is a platform that automates complex infrastructure requirements for Kubernetes Infrastructure.

Job Description:

1. In-depth knowledge of full-stack development principles and best practices.
2. Expertise in building web applications with strong proficiency in languages like
3. Node.js, React, and Go.
4. Experience developing and consuming RESTful & gRPC API Protocols.
5. Familiarity with CI/CD workflows and DevOps processes.
6. Solid understanding of cloud platforms and container orchestration
7. technologies
8. Experience with Kubernetes pipelines and workflows using tools like Argo CD.
9. Experience with designing and building user-friendly interfaces.
10. Excellent understanding of distributed systems, databases, and APIs.
11. A passion for writing clean, maintainable, and well-documented code.
12. Strong problem-solving skills and the ability to work independently as well as
13. collaboratively.
14. Excellent communication and interpersonal skills.
15. Experience with building self-serve platforms or user onboarding experiences.
16. Familiarity with Infrastructure as Code (IaC) tools like Terraform.
17. A strong understanding of security best practices for Kubernetes deployments.
18. Grasp on setting up Network Architecture for distributed systems.

Must have:

1) Experience with managing Infrastructure on AWS/GCP or Azure

2) Managed Infrastructure on Kubernetes

Position Responsibilities :

1. Prime focuses on installation, testing, and configuration for Oracle, ASM, backup/recovery, security, monitoring, maintenance, logging, HA, and DR setup.
2. Managing hundreds of Oracle databases using more innovative routines/tools to identify the opportunities for better security and availability 
3. Setup and manage Oracle OEM
4. Analyze, solve, and correct issues in real time
5. Bring standards across environments and products by developing SOPs.
6. Optimize day-to-day operations and bring efficiencies
7. Plan and implement industry best practices for the best utilization of available resources
8. Perform duties in compliance with Deltek, industry, and regulatory security and compliance standards as defined
9. Work with cross-functional teams to assist in application and hosting optimization
10. Respond effectively to high-priority issues and incidents when needed
11. Provide Technically expertise and training to internal and external teams for Oracle Administration
12. Work independently and with a global team on highly specialized projects
13. Provide on-call support as required
14. Perform duties in compliance with Deltek, industry, and regulatory security and compliance standards as defined.

Qualifications :

1. 10+ years of Oracle DBA experience, at least 4 of which are in 12c or newer with multitenancy in a virtualized environment, AWS is preferred
2. In-depth knowledge and extensive hands-on experience with Oracle, Grid, ASM, OEM, Fleet Management, RMAN, Data Guard, TDE, CMU, Patching, and other critical components of Oracle
3. In-depth knowledge of Pluggable Databases, Virtualize Platform, Linux OS environments, and operating system Internals
4. Thorough understanding of configuration options, configurable components, concepts, and technologies
5. Strong expertise and hands-on with installation, configuration, backup, and restoration of all data
6. Extensive experience in troubleshooting and maintaining 100+ database instances using a variety of tools
7. Experience with large-scale database management designs, best practices, and issues
8. Good experience with database scripting Shell/python scripting to manage effort-consuming tasks in a more innovative way
9. Excellent verbal and written communication skills
10. Excellent time management and prioritization skills with an ability to escalate concerns or questions
11. Data-driven solid analytical skills, ability to create reports and present decision-supporting data/patterns
12. A plus is knowledge and experience in OCI (Oracle Cloud Infrastructure), Snowflake, and Rubrik.
13. Individuals will be working European hours to support Denmark. 
14. Perform duties in compliance with Deltek, industry, and regulatory security and compliance standards as defined.
15. Improves and contributes towards the team's delivery process and raises change requests appropriately. Can estimate the effort required and ensure priority & urgency are understood. Ensures appropriate monitoring is in place.
16. Displays good skills in executing and creating solutions for toil reduction and efficiency. Exercises abilities in troubleshooting, critical thinking, and problem-solving.
17. I can handle all incidents and lead incident response with appropriate communication. I take a systematic approach to problems and see them through to the conclusion. 
18. Deliver business value by improving functional/product knowledge by executing best practices and contributing ideas toward innovation.
19. Ability to exercise analytical and technical thinking across multiple areas of responsibility.
20. When delivering tasks, collaborating, and managing feedback, the sphere of influence influences the supervisor, peers, clients, and other teams. Decisions' impact affects a wide range of teams or areas of responsibility and facilitates the crafting and implementation of strategies.

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company.

Requirements:

• Listen and fully understand customer requirements and ‘pain points’ and translate customer requirements into implementation plans.
• Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.
• Design, create and manage applications, and software integration/migration deployments.
• Implementation services are delivered within scope or manage any changes in project scope, plans.
• Identify potential issues and collaborate with leadership when needed, to develop contingency
• Working with other departments and personnel to ensure information on customer needs are communicated.
• Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business.
• Assist in Educational webinars, workshops, and more.
• Staying up to date with product features and releases.
• Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.
• Updates customer journey playbooks.
• Demonstrate technical acumen to convert plans into workable solutions.
• Communicate a passion for customer success with a team player attitude.
• Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores).
• Conduct analysis of approved customer content and create a transition plan or migration plan.
• Advise customers on best practices, risks, and changes that impact institutional processes and timelines.
• Responsible for driving consulting milestones and achieving the agreed-upon implementation
• schedule.
• Provide guidance to customers to address critical and/or outstanding issues impacting the
• successful Implementation.
• Actively lead the consulting engagement throughout the implementation.
• Drive collaboration between internal functional teams and customers to achieve milestones and deliverables.
• Handle basic support requests during the implementation phase.
• Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success.
• Always looking for ways to improve our onboarding delivery.
• Maintain product knowledge and consistent education.
• Cross-training with other success functions.
• Other duties may be assigned and/or modified as business needs change

Responsibilities:

• Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support.
• 2-3 years of experience using HighLevel or other similar vertical solutions.
• Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.).
• Strong understanding and proficiency in software solutions and professional service offerings.
• 2+ years of customer consulting work experience preferred.
• 2+ years of marketing experience is a plus!
• Strong verbal and written communication skills.
• IT technical skills and platform integrations.
• Experience in managing a diverse group and training each according to company standards.
• Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
• Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
• Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment.
• Strong analytical and organizational skills with superior attention to detail.
• Ability to produce high-quality documents, SOP’s and customer journey Playbooks.
• Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply for this job

Primary Skills : 

● 2+ year of experience developing React Native / Android applications.

● Excellent command over React Native ecosystem, Android Native SDKs, and third-party

SDKs.

● Firm grasp of the JavaScript language and its nuances, including TypeScript, ES6+ syntax

and tooling.

● Good knowledge and application of algorithms and data structures with space and time

complexities

● Ability to write well-documented, clean Javascript code with unit tests.

● Familiarity with native build tools like Gradle (Android Studio, IntelliJ)

● Follow Industry Coding standards & be responsible for writing maintainable/

scalable/efficient code to solve business problems.

● Knowledge of object-oriented programming

React Native, Typescipt/JavaScript, Redux and optionally Android

Role - .NET  Developer

Experience - 2+ Years

Location - Ahmedabad
Skills required-.Net core, very proficient in SQL

• Bachelor's degree in Computer Science or a related field
• Minimum 2+ years of experience in software development using the .NET framework (Max upto 5 years)
• Strong understanding of C#, ASP.NET, and the .NET Core
• Experience with web development technologies such as HTML, CSS, and JavaScript
• Experience with database technologies such as SQL Server
• Strong problem-solving and analytical skills
• Excellent verbal and written communication skills
• Proven ability to work independently and in a team environment
• Keywords: .NET, C#, ASP.NET, .NET Core, software development, web development, HTML, CSS, JavaScript, SQL Server, problem-solving, analytical, communication, team player

• 12 to 16 years of experience in enterprise level software architecture, design, development (architecture, design patterns, reliability and scaling) of new and current systems
• Experienced in Full Stack product development
• Bachelor’s Degree in computer science or a related field
• Computer Science fundamentals in data structures, algorithm design and problem solving.
• Extensive knowledge and deep understanding of Java and related technologies
• Experience with modern software development methodologies: Agile/Kanban, CI/CD, DevOps, etc.
• Proficiency in Full Stack product development
• Proficiency with Java is essential.
• Proficiency with React, TypeScript, JavaScript, HTML CSS is essential
• Proficient with REST APIs
• Proficient with product development experience on both front end and back end
• Experience with AWS and/or other public cloud technologies.
• Database Experience (query optimization, index generation, caching) or NoSQL DBs a plus

Preferred Qualifications: