
Day-to-Day Responsibilities:
- Conducting tax planning and tax oversight for a special project.
- Preparing income tax returns
- Oversee the duties of the accounting team.
- Implement accounting systems and processes.
- Reconcile income statements.
- Prepare monthly financial reports.
- Control the master data of the general register.
- Review and release online banking payments.
- Ensure compliance with state revenue service.
- Provide ongoing accounting and reporting support.
- Manage the full financial process.
- Prepare an expense budget report

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Job Title: Customer Relationship Executive
Company: ICICI Lombard
Industry: Insurance
Location: Navi Mumbai
Experience Level: 0–2 Years
Job Type: Full-Time
About ICICI Lombard:
ICICI Lombard is one of India’s leading private sector general insurance companies, committed to providing innovative and customer-first insurance solutions. With a strong foundation and nationwide presence, we focus on delivering high-quality service with integrity and care.
Role Overview:
We are looking for a dynamic and customer-focused Customer Relationship Executive to join our team in Navi Mumbai. In this role, you’ll be responsible for strengthening existing customer relationships, guiding them through insurance processes, addressing queries, and ensuring overall customer satisfaction.
Key Responsibilities:
Establish and maintain strong relationships with customers to ensure satisfaction and loyalty.
Respond to customer inquiries via phone, email, and in-person, providing timely and effective solutions.
Guide customers through insurance products, processes, and renewals.
Record all customer interactions in CRM tools and ensure data accuracy.
Coordinate with internal teams (Claims, Sales, Service) to handle escalated issues.
Educate customers about policy benefits, changes, and coverage options.
Meet customer satisfaction goals and service-level targets.
Required Skills and Qualifications:
-0–2 years of experience in customer service, tele calling, or relationship management (Insurance/BFSI preferred).
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-Ability to build rapport and trust with customers.
-Customer-first mentality with strong problem-solving skills.
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Preferred Skills:
-Knowledge of general insurance products.
-Fluency in English, Hindi, and/or regional languages.
-Previous experience working in a call centre, front office, or customer-facing role.
Why Work with ICICI Lombard?
Competitive compensation with performance-based incentives.
Training programs and personal skill development.
Friendly workplace with growth opportunities.
Exposure to a wide range of insurance products and customer scenarios.
Strong organizational brand and career advancement potential.
Work Location:
12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705
Shift Timing: 7:00 Am- 8 :30 Pm (Rotational)
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- Acquire and activate travel agents through various channels like office visits, telephone, email, social networks, events & meetings.
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- Create a sales funnel, identify the right leads, define long-term goals, and engage in strategic business planning.
- Align sales activities with tele-sales team, product, marketing, and customer success team.
- Build in-depth understand of our products and give demos or solve product queries to convert agents.
- Attend road shows, trade fairs and other travel industry events.
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Experience and Skills you MUST have:
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2. Working on maintenance and SEO optimization of existing websites
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4. Fixing bugs of existing websites.
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 11th Dec'21 and 15th Jan'22
3. are available for duration of 3 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Job Description
Company Background
Workplace Fabric (WF) is focused on using Technology to create the most efficient and effective working environments. Using patented sensor technology, data analytics and innovative displays WF helps office users get the best out of their workspace while enabling a business to fully understand the utilisation of an office building.
Most customers are seeing how >20% savings can be achieved as well as creating a much improved working environment for staff and reduced service cost. The business has installations in 50 cities around the world with major blue-chip companies as customers. The business has a cash generative business model and is set for accelerated growth; a very exciting time to join a rapidly growing company.
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2: 30AM to 10:30AM IST – Monday to Friday
On call support (only for critical issues) – Alternate weekend
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- Positive can-do attitude, good manner with initiative
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- Data cleansing, data visualization, data wrangling
- Data modeling , data warehouse concepts
- Adapt to Big data platform like Hadoop, Spark for stream & batch processing
- GCP (Cloud Dataproc, Cloud Dataflow, Cloud Datalab, Cloud Dataprep, BigQuery, Cloud Datastore, Cloud Datafusion, Auto ML etc)
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- Create product design on Salesforce.com platform using Classic Salesforce and Salesforce Lightning.
- Good knowledge of Salesforce Lightning Framework.
- Build-in Salesforce plug-ins and connectors.
- Build/Enable complex customizations of the CRM application and Deployment in Salesforce ecosystem.
- Build the code according to the Technical Specifications, Detailed Design, Maintainability, and Coding and Efficiency standards.
- Must have Good Knowledge of Apex Triggers, Batch Classes and Schedulers.
- Must have Experience in Mentoring the People in Team.
- Integration using REST and SOAP.
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- Experience in any Deployment Tool will be preferred.
- Client Communication capabilities will be appreciated
Candidate Profile:
- 2+ years minimum of relevant Salesforce development experience.
- At least one Salesforce certification in these areas - Architect / App Builder / Platform Developer.
- Should have good communication skills
- Should be B.E/B.Tech.
- Must be a Team Player.
- Should have leadership quality to manage a team, if required.


