Account Director

Job Title : Python Django Developer

Experience : 3+ Years

Location : Gurgaon

Working Days : 6 Days (Monday to Saturday)

Job Summary :

We are looking for a skilled Python Django Developer with strong foundational knowledge in backend development, data structures, and operating system concepts.

The ideal candidate should have experience in Django and PostgreSQL, along with excellent logical thinking and multithreading knowledge.

Technical Skills : Python, Django (or Flask), PostgreSQL/MySQL, SQL & NoSQL ORM, REST API development, JSON/XML, strong knowledge of data structures, multithreading, and OS concepts.

Key Responsibilities :

• Write efficient, reusable, testable, and scalable code using the Django framework.
• Develop backend components, server-side logic, and statistical models.
• Design and implement high-availability, low-latency applications with robust data protection and security.
• Contribute to the development of highly responsive web applications.
• Collaborate with cross-functional teams on system design and integration.

Mandatory Skills :

• Strong programming skills in Python and Django (or similar frameworks like Flask).
• Proficiency with PostgreSQL / MySQL and experience in writing complex queries.
• Strong understanding of SQL and NoSQL ORM.
• Solid grasp of data structures, multithreading, and operating system concepts.
• Experience with RESTful API development and implementation of API security.
• Knowledge of JSON/XML and their use in data exchange.

Good-to-Have Skills :

• Experience with Redis, MQTT, and message queues like RabbitMQ or Kafka
• Understanding of microservice architecture and third-party API integrations (e.g., payment gateways, SMS/email APIs)
• Familiarity with MongoDB and other NoSQL databases
• Exposure to data science libraries such as Pandas, NumPy, Scikit-learn
• Knowledge in building and integrating statistical learning models.

Job Summary

We are looking for a Customer Support Executive who will act as a liaison between the company and its customers. The ideal candidate will provide timely, accurate, and professional support, resolve customer queries, and ensure a high level of customer satisfaction.

Key Responsibilities

• Handle customer inquiries via phone, email, chat, or social media
• Resolve product or service issues by understanding customer concerns and providing solutions
• Maintain detailed records of customer interactions and transactions
• Follow up with customers to ensure issue resolution and satisfaction
• Provide accurate information about products, services, and company policies

Responsibility:

∙Develop and maintain code following predefined cost, company and security

standards.

∙Work on bug fixes, supporting in the maintenance and improvement of existing

applications.

∙Elaborate interfaces using standards and design principles defined by the team.

∙Develop systems with high availability.

∙Attend and contribute to development meetings.

∙Well versed with Unit testing and PSR Standards.

∙Master Software Development lifecycle, standards and technologies used by the

team.

∙Deliver on time with high quality.

∙Write Automation tests before to API call to code it and test it.

∙Trouble Shooting and debugging skills.

∙Perform technical documentation of the implemented tasks.

Customer Success Specialist

Why Reelo

In today’s customer centric world, it’s important for every business to market like the best brands in the world. As competition for customers’ attention increases, it has never been more important for small and mid-market F&B and retail businesses to have 360° view of the people that keep them in business. But collecting, understanding and taking action on customer data is riddled with market, resource, and technology challenges. Solving these challenges is why we get up in the morning.

Reelo is the new-age customer marketing platform for restaurant & retail businesses to grow their revenue, get more customers and build a stronger brand, in an incredibly simple manner.

We understand that it's easier than ever to start a restaurant & retail business, it’s harder than ever to grow it. Specifically, most of these businesses have two challenges with growth:

1. Getting people to make their first purchase.

2. Getting those people to come back and buy again (and again and again).

These businesses and their teams already have 1,000 things to do — wrestling with overly complicated marketing tools doesn’t need to get added to the list.

Our SaaS platform makes it fast & easy for businesses to understand more about their customers and continously engage with them in a smart & automated way - making them look like a professional without the effort.

There is a massive opportunity in front of us. We’re building a business that is big, meaningful, and lasting. For that, we’re building a strong, diverse team of curious, creative people who want to find purpose in their work and support each other in the process. If that sounds like you, we’d love to hear from you.

👉🏻 Read more on https://www.reelo.io

About the opportunity

As Reelo grows, we're looking for a passionate Customer Success Specialist to join our team for the next phase of growth. The Customer Success Specialist is responsible for the success of our customers by providing them with the resources and support they need to get the most out of our product. This includes onboarding new customers who have upgraded to a paid plan, providing training and support, and working with customers to identify and solve problems. The ideal candidate will have a strong understanding of SaaS products and services, as well as the ability to build and maintain relationships with customers.

This is a Work from Office role in Ahmedabad, Gujarat

What will you do?

• Responsible for driving revenue of existing accounts by ensuring renewals and upselling existing accounts
• Proactively reaching out to customers to ensure they are getting success using Reelo.
• Respond professionally to incoming inquiries from your customers.
• Being the one responsible, to ensure that your customers have a great experience with the product -a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible.
• Becoming an encyclopedia of knowledge about how Reelo works and what it is capable of.
• Build sustainable relationships and trust with customers through open and interactive communication and anticipating their needs better.
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions.

What you need?

• Past experience in account management/client services roles across
• A strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
• Excellent verbal, written communication, and presentation skills.
• Ability to respectfully handle complaints/ escalations
• A very consultative approach and passion for speaking to customers everyday
• Passion for technology and keeping up with latest trends
• Great attention to details
• Being tactful and providing best practices to customers to ensure they are seeing success using Reelo
• Organizational skills and experience improving processes
• The ability to explain complex topics in easy to understand and concise language
• Demonstrated drive to exceed performance expectations and ability to work with change.

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful!

• Ability to work in an existing codebase and collaborate with a diverse team
• Experience in building enterprise-scale backend REST APIs with frameworks such as Nest.js & Express.js using an API-first paradigm
• Intimate knowledge of crafting highly performant database queries
• Hands-on experience implementing relational database structures, including tables, indexes, views, etc.
• A mindset towards building systems for the cloud and DevOps fundamentals
• Working knowledge of cloud infrastructure services is good to have. If not then willingness to learn should be there.
• Focus towards building security, performance, and scalability into services from the beginning
• Experience with debugging code and troubleshooting technical issues in order to craft appropriate solutions

Role: Associate - Employer Branding

Experience: 1-3 years

Location: Hyderabad

Technovert is not a typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.

We are Obsessed with our love for technology and the infinite possibilities it can create for making this world a better place. Our clients find us at our best when we are challenged with their toughest of the problems and we love chasing the problems. It thrills us and motivates us to deliver more. Our global delivery model has earned the trust and reputation of being a partner of choice.

We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It's the optimal fusing of these three drivers that delivers

Responsibilities:

• Drive Technovert’s Employee Value Proposition and talent attraction strategy externally and internally.
• Infuse human element into all communications to personify the brand and demonstrate an emotional connect with employees.
• Drive brand evangelists network internally by working in collaboration with Marketing, HR & Talent Acquisition leaders on employee branding, campaigns, programs, and events to boost pride amongst associates.
• Promote employee referral programs to foster referrals.
• Plan and execute campaigns to maintain the company's positioning on social media platforms like LinkedIn, Instagram, YouTube, and Facebook.
• Design email marketing campaigns to promote positive referrals on job portals like Glassdoor, Naukri and Ambition Box.
• Expand the company's online presence on different employment sites, developing creative ways to draw prospective employees to the company's website and identifying new recruitment opportunities through social media.
• Developing employer branding event concepts - online and in person.
• Organizing employer branding material.

Must have:

• Sound understanding of brand management strategies.
• Great interpersonal communication to influence and prepare speakers.
• Hands-on experience with social media management.
• Strategic thinking and problem-solving skills.
• Strong communications and organizational skills.
• Meticulous attention to detail.
• Multi-tasker with a strong work ethic.
• Creativity.

Nice to Have:

•   Presence on Social Media platforms.
•   Understanding of E-mail Marketing.

Qualification: 

MBA/PGDM with majors/minors in Marketing.

About Company

• VedikIn Solution is one of the leading web development & web hosting company providing a large number of services starting from web development to mobile app, eCommerce platform, cloud solutions, web hosting services, etc.
• We have a better work culture of fixed working hours, ideas flowing free flow, monthly entertainment trips & continuous appreciation for good work.

• We are located in Gandhinagar, Gujarat since 2016. As part of the expansion, we are currently hiring passionate and talented developers who want to join VedikIn's exponential growth & adventurous journey.

Job Description

Require php & CodeIgniter developer having following competencies:

• Can independently work without continuous guidance.
• Candidate should be at least graduate
• Project experience of code igniter & core php is required.
• Wordpress & Laravel skills would be considered as an added advantage.
• Experience: at least 1 year.

Salary: Up to ₹26,000.00 per month

Responsibilities

• Candidate should be able to complete assigned work independently on timely manner.
• Candidate should be able to communicate with client independently.
•  

Benefits

• Traveling allowance
• Monthly fun activities
• Monthly team building activities along with team lunch/dinner
• Flexible work timing

Job Types: Full-time, Permanent

Salary: Up to ₹26,000.00 per month

COVID-19 considerations:
Mask is compulsory, Regular sanitization work is done at the office.

Job Description:

• Ability to generate lead through cold calling, in-person meetings, various technology platforms, and existing personal connections.
• Giving product demo to the prospective clients(Schools and Coachings)
• Regular follow-ups to close business every month.
• Giving a presentation to the school/coaching management about the product
• Taking care of customer queries as and when required on a priority basis.
• Need to have excellent command and fluency in English & Hindi.