
Designation: Account Director Team: Account Management
Grade: 6
Job Location: Mumbai/ Gurugram
Reporting Manager: Business Head
Job Purpose
The Account Director is responsible for maintaining a leadership position in the market by contributing to:
● Success of a set of assigned client accounts, leading to account renewals and upsells
● Building of capable, independent and motivated teams
● Accurate internal planning, budgeting and forecasting
Role Responsibilities & Deliverables
1. Strategic ● Create plans, budgets & forecasts for internal consumption and usage ● Review & vet decoded client briefs of existing clients every quarter and of new clients as they come in ● Create and communicate Annual Operating Plans (AOP) basis the clients’ decoded briefs. Update the AOP incase of significant modifications in the client’s brief or digital platform policies during the course of the year ● Create quarterly execution plans based on internal plans and decoded client briefs ● Update resource planning basis quarterly FTE and utilization mapping ● Maintain monthly client P&Ls ● Ensure achievement of billing targets by the team ● Ensure timely renewal of contracts. Identify any obstacles to contract renewal well in advance, and resolve (or escalate) the same
2. Communication & Coordination
● Monthly / Quarterly (as pre-defined) meetings with clients to build relationship, understand client’s strategic / growth plans and identify upsell opportunities ● Monthly communication with clients to provide updates and collect feedback ● Ensure timely and proactive response to client emails (by self and by team) Mumbai | Gurugram
3. Account Management
● Brainstorm (when required) with relevant teams for client pitches and execution of briefs ● Ensure accurate referencing and industry benchmarking by the team ● Upsell offerings to existing clients based on specifically identified needs of the client ● Strategic intervention and inputs to the competitor analysis process. Identify process improvements, new potential offerings and internal training needs basis the same
4. Finance ● Follow up with the client for any overdue payment and ensure it’s release incase the Associate AD isn’t able to ● Review quarterly financial trackers and update the management on the same. Provide necessary inputs and course correction where required
5. Team ● Hire capable, independent resources that can understand, communicate and execute client briefs accurately ● Create a team culture of research and self-development ● Work with the L&D team to structure training programs that directly impact work quality along with specific competencies
Core Competencies
1. Business & Financial Acumen ● Fluency in comprehending, tracking and maintaining financial data ● Keenness in understanding Client business with the aim at linking team efforts with Client revenue
2. Leadership & Team Management ● Lead by example & mentor team members ● Keep team members motivated at all times ● Ensure quality resources are brought on board ● Provide appropriate level of feedback concerning team progress (via performance reviews and on the job feedback) ● Train, mentor and motivate the team Mumbai | Gurugram
3. Industry Knowledge ● Monitor competitor offerings and identify potential business avenues ● Update self and the team on the latest industry trends
4. Customer Focus ● Keep client needs in mind while framing strategies ● Timely resolution of client escalations
5. Planning & Organizing ● Tactfully prioritise tasks and projects to manage work across brands ● Deliver quality work within deadlines with the available resources
6. Communication ● Excellent written and verbal skills ● Ability to clearly articulate complex ideas and strategies to clients and the team ● Ability to sell work and ideas, and respond positively to feedback
Desired Qualifications & Expereince
1. UG - Any Graduate - Any Specialization OR PG - Any PG Course – Any Specialization; Post Graduation Not Mandatory.
2. Candidates with 5+ years of work experience can apply. Should have preferably been involved in Client Servicing, Strategy and Execution – All three
3. Prior team management experience preferred
4. Proven & demonstrable experience of being able to work under pressure and multi-task. Should be comfortable with handling pressure since the role demands it

Similar jobs

Key Responsibilities:
Design, develop, and maintain efficient, reusable, and reliable Go code.
Implement and integrate with back-end services, databases, and APIs.
Write clean, scalable, and testable code following best practices and design patterns.
Collaborate with cross-functional teams to define, design, and ship new features.
Optimize application performance for maximum speed and scalability.
Identify and address bottlenecks and bugs, and devise solutions to these problems.
Stay up-to-date with the latest industry trends, technologies, and best practices.
Required Qualifications:
Proven experience as a Golang Developer or similar role in software development.
Proficiency in Go programming language, paradigms, constructs, and idioms.
Experience with server-side development, microservices architecture, and RESTful APIs.
Familiarity with common Go frameworks and tools such as Gin.
Knowledge implementing monitoring, logging, and alerting systems
Experience with SQL and NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB).
Understanding of code versioning tools, such as Git.
Strong understanding of concurrency and parallelism in Go.
Experience with cloud platforms (AWS, GCP, Azure) and containerization (Docker, Kubernetes) is a plus.
Excellent problem-solving skills and attention to detail.
Ability to work effectively both independently and as part of a team.

We are seeking a talented UiPath Developer with experience in Python, SQL, Pandas, and NumPy to join our dynamic team. The ideal candidate will have hands-on experience developing RPA workflows using UiPath, along with the ability to automate processes through scripting, data manipulation, and database queries.
This role offers the opportunity to collaborate with cross-functional teams to streamline operations and build innovative automation solutions.
Key Responsibilities:
- Design, develop, and implement RPA workflows using UiPath.
- Build and maintain Python scripts to enhance automation capabilities.
- Utilize Pandas and NumPy for data extraction, manipulation, and transformation within automation processes.
- Write optimized SQL queries to interact with databases and support automation workflows.
Skills and Qualifications:
- 2 to 5 years of experience in UiPath development.
- Strong proficiency in Python and working knowledge of Pandas and NumPy.
- Good experience with SQL for database interactions.
- Ability to design scalable and maintainable RPA solutions using UiPath.
Job Title: Customer Relationship Executive
Company: ICICI Lombard
Industry: Insurance
Location: Navi Mumbai
Experience Level: 0–2 Years
Job Type: Full-Time
About ICICI Lombard:
ICICI Lombard is one of India’s leading private sector general insurance companies, committed to providing innovative and customer-first insurance solutions. With a strong foundation and nationwide presence, we focus on delivering high-quality service with integrity and care.
Role Overview:
We are looking for a dynamic and customer-focused Customer Relationship Executive to join our team in Navi Mumbai. In this role, you’ll be responsible for strengthening existing customer relationships, guiding them through insurance processes, addressing queries, and ensuring overall customer satisfaction.
Key Responsibilities:
Establish and maintain strong relationships with customers to ensure satisfaction and loyalty.
Respond to customer inquiries via phone, email, and in-person, providing timely and effective solutions.
Guide customers through insurance products, processes, and renewals.
Record all customer interactions in CRM tools and ensure data accuracy.
Coordinate with internal teams (Claims, Sales, Service) to handle escalated issues.
Educate customers about policy benefits, changes, and coverage options.
Meet customer satisfaction goals and service-level targets.
Required Skills and Qualifications:
-0–2 years of experience in customer service, tele calling, or relationship management (Insurance/BFSI preferred).
-Excellent verbal and written communication skills.
-Ability to build rapport and trust with customers.
-Customer-first mentality with strong problem-solving skills.
-Comfortable with CRM systems and MS Office tools.
Preferred Skills:
-Knowledge of general insurance products.
-Fluency in English, Hindi, and/or regional languages.
-Previous experience working in a call centre, front office, or customer-facing role.
Why Work with ICICI Lombard?
Competitive compensation with performance-based incentives.
Training programs and personal skill development.
Friendly workplace with growth opportunities.
Exposure to a wide range of insurance products and customer scenarios.
Strong organizational brand and career advancement potential.
Work Location:
12th Floor Vishwaroop IT Park, Sector 30, Behind Raghuleela Mall, Opp. Vashi Station Vashi, Navi Mumbai- 400705
Shift Timing: 7:00 Am- 8 :30 Pm (Rotational)
We are looking for a MuleSoft RPA & IDP Developer with at least 5 years of experience in developing and implementing MuleSoft-based automation and integration solutions. The ideal candidate should be proficient in MuleSoft RPA (Robotic Process Automation) and IDP (Intelligent Document Processing) and have hands-on experience with Mule ESB, Anypoint Platform, API Management, and integration workflows.
- Key Responsibilities:Develop and implement automation solutions using MuleSoft RPA & IDP.
- Design and build integration flows using Mule ESB, Anypoint Platform, and API Management.
- Create and configure MuleSoft Connectors for seamless data exchange between systems.
- Optimize business processes by integrating automation solutions into enterprise applications.
- Troubleshoot and debug integration issues to ensure seamless data flow and automation.
- Collaborate with stakeholders to gather requirements and implement best practices for integration.
- Ensure compliance with security standards and industry best practices.
- Required Skills & Experience:5+ years of experience in MuleSoft development, including Mule ESB, Anypoint Platform, API Management.
- Hands-on experience with MuleSoft RPA & IDP for automating business processes.
- Strong experience in designing RESTful APIs, SOAP services, and DataWeave transformations.
- Expertise in integrating cloud-based and on-premise applications using MuleSoft Connectors.
- Knowledge of error handling, logging, security, and performance optimization in MuleSoft.
- Experience in CI/CD deployment processes for MuleSoft applications.
- Strong problem-solving skills and ability to work independently.
- Preferred Qualifications:MuleSoft Certifications (MuleSoft Certified Developer / Architect)
- Experience with Java, Spring Boot, and other integration tools is a plus.
- Prior experience in banking, healthcare, or financial domains is a bonus.
- Application Process:Immediate joiners preferred. Candidates currently serving their notice period and available to join before month-end will be given priority.

We are seeking an experienced and highly motivated Business Development Associate/Executive to join our dynamic team. As a Business Development Associate, you will play a critical role in expanding our business by generating leads and managing relationships with foreign and Indian clients. We are looking for an individual with a proven track record in lead generation and a strong ability to handle international clients.
Responsibilities:
Conduct market research to identify potential leads and target industries.
Utilize various channels such as online platforms, social media, industry events, and networking to generate leads.
Develop and implement effective strategies to attract and engage potential clients.
Understand client needs and requirements, and propose suitable solutions and services.
Conduct regular client meetings, both in person and virtually, to discuss ongoing projects, address concerns, and identify new opportunities.
Shift Timing: 1pm-9.30pm (UK)
7.30pm-4.30am (US), drop available
** Must have excellent communication skill in English.
Freshers also can apply.
Interview Mode: Face to face
Contact: Sanjukta (HR) @ 90381^69266/ sanjukta.seal at the rate adretsoftware.com
unbox, Quality check, Pack, Dispatch
Baby furniture Comapny
HunyHuny is a brand which deals in baby & maternity products. HunyHuny is recognised by startup India in the year 2020. We are dedicated to providing a comprehensive omnichannel experience through our expansive mother and baby store, currently established in Delhi NCR, Hyderabad, Pune,and very soon in other cities as well.
We are here to help you ease all your worries and cover all your requirements from pregnancy to postpartum till your baby is a confident young child past his/her toddler days.
What makes us different from other brands is affordability while maintaining the quality. Our products are of International standards with materials manufactured and imported from various Countries.
Roles and Responsibilities
We are looking for smart and driven fashionistas who are quick to learn, passionate about marketing and content and excited about the 0 to 1 journey.
- Strategise and execute all social media content (daily posts)
- Respond to all customer questions & comments on social media channels (Instagram, Facebook, Linkedin).
- Work with the marketing and storefront team to develop social calendars, brand campaigns and promotions.
- Monitor and track content and analyse the trends through comments, shares, followers, etc. Share daily & weekly reports on the influencers and content.
- Strategise and execute content for social media, website, emailers, and on-app content.
Skills (Must have)
- Bachelors degree ongoing/passout.
- Must be a regular social media user.
- Should have a keen eye for identifying new and interesting fashion brands..
- Excel skills required - ability to do basic analysis on Excel.
- Socially engaging and self learner.
Bonus points if you
- Have a social following of your own or are an active member of fashion communities.
- Are an independent brand enthusiast and supporter.
- Are enthusiastic about being a part of a startup and enjoy taking end to end ownership of tasks.
Job description
Role/project description: will be responsible for user interface development of various android/ios based mobile applications for organization clients and partners.
The candidate will work in global, highly innovative and agile environment made up both by talented youngsters and senior professionals.
Location: Saudi Arabia
Job responsibilities:
- Design and develop high-volume, low-latency applications for mission-critical systems, delivering high-availability and performance
- Contribute in all phases of the development lifecycle concept, design, build, deploy, test, release to app stores and support.
- Diagnose performance issues, fix bugs including crashes and anrs to increase the functionality of the application
- Write well designed, testable, efficient code
- Ensure designs are in compliance with specifications.
- Prepare and produce releases of software components
- Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
- Collaborate with team members product managers, developers, designers to brainstorm about new features and functionalities.
Desired profile:
- Proficient in Java/Kotlin programming
- Knowledge and experience in flutter framework and dart programming
- Hands on experience in using restful APIs
- Hands on experience in designing and developing micro-services architecture and containers
- Object oriented analysis, uml and design using common design patterns.
- Hands on experience in development ide android studio, android sdk, firebase test lab
- Experience with offline storage, threading, and performance tuning
- Familiarity with push notifications
- Familiarity with IOS integration with flutter
- Experience using GitHub or similar environment
- Complete understanding of SDLC &agile development
- Experience with material design and android ui design principles, patterns and best practices
- Good knowledge of adding third-party libraries
- Ability to understand business requirements and translate them into technical requirements
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
- A track record of delivering successful complex consumer product apps finance apps, e-commerce apps
- Critical thinker

