Designation: Account Director Team: Account Management
Grade: 6
Job Location: Mumbai/ Gurugram
Reporting Manager: Business Head
Job Purpose
The Account Director is responsible for maintaining a leadership position in the market by contributing to:
● Success of a set of assigned client accounts, leading to account renewals and upsells
● Building of capable, independent and motivated teams
● Accurate internal planning, budgeting and forecasting
Role Responsibilities & Deliverables
1. Strategic ● Create plans, budgets & forecasts for internal consumption and usage ● Review & vet decoded client briefs of existing clients every quarter and of new clients as they come in ● Create and communicate Annual Operating Plans (AOP) basis the clients’ decoded briefs. Update the AOP incase of significant modifications in the client’s brief or digital platform policies during the course of the year ● Create quarterly execution plans based on internal plans and decoded client briefs ● Update resource planning basis quarterly FTE and utilization mapping ● Maintain monthly client P&Ls ● Ensure achievement of billing targets by the team ● Ensure timely renewal of contracts. Identify any obstacles to contract renewal well in advance, and resolve (or escalate) the same
2. Communication & Coordination
● Monthly / Quarterly (as pre-defined) meetings with clients to build relationship, understand client’s strategic / growth plans and identify upsell opportunities ● Monthly communication with clients to provide updates and collect feedback ● Ensure timely and proactive response to client emails (by self and by team) Mumbai | Gurugram
3. Account Management
● Brainstorm (when required) with relevant teams for client pitches and execution of briefs ● Ensure accurate referencing and industry benchmarking by the team ● Upsell offerings to existing clients based on specifically identified needs of the client ● Strategic intervention and inputs to the competitor analysis process. Identify process improvements, new potential offerings and internal training needs basis the same
4. Finance ● Follow up with the client for any overdue payment and ensure it’s release incase the Associate AD isn’t able to ● Review quarterly financial trackers and update the management on the same. Provide necessary inputs and course correction where required
5. Team ● Hire capable, independent resources that can understand, communicate and execute client briefs accurately ● Create a team culture of research and self-development ● Work with the L&D team to structure training programs that directly impact work quality along with specific competencies
Core Competencies
1. Business & Financial Acumen ● Fluency in comprehending, tracking and maintaining financial data ● Keenness in understanding Client business with the aim at linking team efforts with Client revenue
2. Leadership & Team Management ● Lead by example & mentor team members ● Keep team members motivated at all times ● Ensure quality resources are brought on board ● Provide appropriate level of feedback concerning team progress (via performance reviews and on the job feedback) ● Train, mentor and motivate the team Mumbai | Gurugram
3. Industry Knowledge ● Monitor competitor offerings and identify potential business avenues ● Update self and the team on the latest industry trends
4. Customer Focus ● Keep client needs in mind while framing strategies ● Timely resolution of client escalations
5. Planning & Organizing ● Tactfully prioritise tasks and projects to manage work across brands ● Deliver quality work within deadlines with the available resources
6. Communication ● Excellent written and verbal skills ● Ability to clearly articulate complex ideas and strategies to clients and the team ● Ability to sell work and ideas, and respond positively to feedback
Desired Qualifications & Expereince
1. UG - Any Graduate - Any Specialization OR PG - Any PG Course – Any Specialization; Post Graduation Not Mandatory.
2. Candidates with 5+ years of work experience can apply. Should have preferably been involved in Client Servicing, Strategy and Execution – All three
3. Prior team management experience preferred
4. Proven & demonstrable experience of being able to work under pressure and multi-task. Should be comfortable with handling pressure since the role demands it
Shubham Vishwakarma
Full Stack Developer - Averlon
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Dear Candidate,
We are urgently Hiring AWS Cloud Engineer for Bangalore Location.
Position: AWS Cloud Engineer
Location: Bangalore
Experience: 8-11 yrs
Skills: Aws Cloud
Salary: Best in Industry (20-25% Hike on the current ctc)
Note:
only Immediate to 15 days Joiners will be preferred.
Candidates from Tier 1 companies will only be shortlisted and selected
Candidates' NP more than 30 days will get rejected while screening.
Offer shoppers will be rejected.
Job description:
Description:
Title: AWS Cloud Engineer
Prefer BLR / HYD – else any location is fine
Work Mode: Hybrid – based on HR rule (currently 1 day per month)
Shift Timings 24 x 7 (Work in shifts on rotational basis)
Total Experience in Years- 8+ yrs, 5 yrs of relevant exp is required.
Must have- AWS platform, Terraform, Redshift / Snowflake, Python / Shell Scripting
Experience and Skills Requirements:
Experience:
8 years of experience in a technical role working with AWS
Mandatory
Technical troubleshooting and problem solving
AWS management of large-scale IaaS PaaS solutions
Cloud networking and security fundamentals
Experience using containerization in AWS
Working Data warehouse knowledge Redshift and Snowflake preferred
Working with IaC – Terraform and Cloud Formation
Working understanding of scripting languages including Python and Shell
Collaboration and communication skills
Highly adaptable to changes in a technical environment
Optional
Experience using monitoring and observer ability toolsets inc. Splunk, Datadog
Experience using Github Actions
Experience using AWS RDS/SQL based solutions
Experience working with streaming technologies inc. Kafka, Apache Flink
Experience working with a ETL environments
Experience working with a confluent cloud platform
Certifications:
Minimum
AWS Certified SysOps Administrator – Associate
AWS Certified DevOps Engineer - Professional
Preferred
AWS Certified Solutions Architect – Associate
Responsibilities:
Responsible for technical delivery of managed services across NTT Data customer account base. Working as part of a team providing a Shared Managed Service.
The following is a list of expected responsibilities:
To manage and support a customer’s AWS platform
To be technical hands on
Provide Incident and Problem management on the AWS IaaS and PaaS Platform
Involvement in the resolution or high priority Incidents and problems in an efficient and timely manner
Actively monitor an AWS platform for technical issues
To be involved in the resolution of technical incidents tickets
Assist in the root cause analysis of incidents
Assist with improving efficiency and processes within the team
Examining traces and logs
Working with third party suppliers and AWS to jointly resolve incidents
Good to have:
Confluent Cloud
Snowflake
Best Regards,
Minakshi Soni
Executive - Talent Acquisition (L2)
Rigel Networks
Worldwide Locations: USA | HK | IN
- Identify and cultivate new business opportunities within the IT industry for B2B and C2C market.
- Develop and maintain relationships with high corporate clients.
- Analyze market trends, competitors, and potential clients to drive informed business development strategies for Staff Augmentation.
- Collaborate with internal teams to develop tailored marketing solutions and proposals for clients in Staff Augmentation sector.
- Lead client meetings, presentations, and negotiations, ensuring alignment with business objectives.
- Track and report on business development activities, pipelines, and performance metrics.
- Take ownership of the entire sales process from lead generation to deal closure, ensuring a seamless and efficient client experience.
- Conduct thorough market research to identify potential business opportunities in Domestic and International markets.
- Listing & uploading catalogues & product on international eCommerce portals like Amazon, eBay, Shopify website etc.
- Monitor and optimize live listings and make suggestions to improve listing performance.
- Ensure products are accurately priced, described, photographed, always updated and in line with competitors.
- Engage in on-page optimization and off-page optimization
- Monitor all dispatches for orders placed through marketplaces.
- Strategizing for increasing online sales of the products.
- E-commerce payment reconciliation, Deals, Coupons, Reviews & Ratings, A+ Content, Catalogue improvement, Keyword Updation.
- Hands on knowledge with Amazon campaigns and other PPC advertising channels.
- Work within the budget allotted for the marketing campaign and other purchase
- Achieve position on the first page of popular search engines and marketplaces
- Maintaining ACOS percentage for the ads.
- Increase organic search by timely updating the SEO of all the listings.
- Generation of Sales and Other Report (Weekly, Monthly) and provide analysis on each channel statistics for the Management.
- Responsible for the growth of the website store and assisting in execution of the website strategy.
- Conduct competitor keywords and backlinks analysis
- Create list of target SEO keywords for each product and work with content writer in editing existing and uploading new listings.
- Create a list of target websites and influencers for Affiliate marketing and guest blogging opportunities. Follow up with those targets on all channels of communication and recruit them.
- Responsible for ideating offers, events, promotions for Affiliate partners for maximum revenue generation
- Consistently keep creating backlinks through other available resources.
- Design automated Email strategy and work with the team in designing those emails.
- Formulate, execute and analyze Facebook and Google Ad campaigns.
- Analyze Google analytics and search console pages and recommend updates to website.
- Customer Feedback & Review generation
- Responsible for implementation of daily action plans with the teams and continuously optimizing the plans.
- Ability to identify opportunity areas to grow the business.
- Responsible for managing the listings and orders on different e-commerce marketplace channels.
Required Skills:
- Bachelor’s Degree
- 1-3 years’ experience in E-commerce required.
- Should have a strong understanding of all SEO best practices such as SEO friendly site architecture, tags, coding, site speed optimization, link building & more.
- Basic HTML knowledge a plus.
- Experience with Facebook Ads, Google Ads and Google Analytic Suite.
- Excellent project management skills and ability to work within time constraints.
- Pro-active work ethic. Able to self-check work and take initiative. Detail-oriented.
- Generating leads into exhibitions & events industry, targeting high potential clients participating in the exhibitions (Domestic as well as International).
- Developing business by cold calling, client pitching through research or references.
- Deliver scripted sales pitch to the clients.
- Keep accurate and detailed records of calls made and results achieved.
- Mailing Introductory Profile to prospective clients.
- Scheduling appointments and to get maximum meetings done with the clients.
- To get sound brief from the client and ensure maximum clients are converted.
- Client follow ups & feedback till the completion of the project.
- To ensure timely payment is made by the client after the completion of the project.
- To be a single point of contact between the client and the production team.
ntech Systems is a fast-growing IT services organization, with offices in India and the US. The company has evolved from its humble beginnings and has emerged as one of the most reliable IT services companies across India. Today, Intech stands out in the market as a Microsoft Dynamics Gold Partner and is one of the Elite Managed Partners of Microsoft.
Intech offer a range of products aimed at delivering transformative state-of-the-art technology solutions, including Microsoft Dynamics AX, Microsoft Dynamics NAV, Microsoft Dynamics CRM, and Microsoft Azure. In addition, Intech also offers a range of complementary business solutions such as Microsoft SharePoint, Business Intelligence, Human Resources Solutions, and Mobility Solutions, which are integrated with the Dynamics suite to help enhance productivity for organizations.
As our team continues to expand each day, we are always looking to hire determined individuals keen to learn and grow within the organization. If you are interested to learn more about the organization, please visit our website (http://www.intech-systems.com/" target="_blank">www.intech-systems.com).
JOB DESCRIPTION – CRM Business Analyst
Experience required : 2 to 6 years
Responsibilities:
- The role includes working with customers' technical, business and management teams to understand their strategy and identify their 'must have' requirements, in order to design and deliver highly complex integrated solutions
- Implement, maintain and support the solutions built for customer on the Microsoft Dynamics 365 Customer engagement
- Support and manage future implementations in project mode
- Build positive client relationships by developing an understanding of the clients business processes Ability to create high quality functional documentation and strong requirements gathering skills.
- Conduct business process analysis and create Fit/Gap report
- Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional requirements, design, training, process engineering, etc.Installation, setup and configuration of MS CRM/D365
- Conduct solution testing and assist with user acceptance testing
- Conduct user and administrator training
- Data migration from external systems into MS CRM
- Complete the project tasks on time and under budget
- Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules
- Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365
- Strong attention to detail and a keen desire to deliver the highest quality solutions to customers
Required Qualifications, Experience & Skills:
- Bachelor’s in business management, management information system, marketing or equivalent. MBA preferred
- Excellent communication skills; ability to interact with all levels of employees including C-level
- 1-2 years overall MS Dynamics CRM experience. Dynamics 365 latest version experience preferred
- Experience as an MS Dynamics CRM consultant in a client-facing role for MS Dynamics top tier or similar consulting organization is highly desirable
- Hands-on experience in designing, configuring or administering MS Dynamics CRM required
- Unit Testing: Test Case preparation and execution
- Working with all phases of the SDLC process
- Self-Starter with ability to handle multiple tasks and shifting priorities
- Well aware about Quality Assurance & Documentation
JOB DESCRIPTION – CRM Business Analyst
Experience required : 2 to 3 years
Responsibilities:
- The role includes working with customers' technical, business and management teams to understand their strategy and identify their 'must have' requirements, in order to design and deliver highly complex integrated solutions
- Implement, maintain and support the solutions built for customer on the Microsoft Dynamics 365 Customer engagement
- Support and manage future implementations in project mode
- Build positive client relationships by developing an understanding of the clients business processes Ability to create high quality functional documentation and strong requirements gathering skills.
- Conduct business process analysis and create Fit/Gap report
- Create documentation for clients, including PowerPoint presentations and Visio workflows regarding functional requirements, design, training, process engineering, etc.Installation, setup and configuration of MS CRM/D365
- Conduct solution testing and assist with user acceptance testing
- Conduct user and administrator training
- Data migration from external systems into MS CRM
- Complete the project tasks on time and under budget
- Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules
- Experience of working on full life cycle implementations across multiple versions of Dynamics CRM/365
- Strong attention to detail and a keen desire to deliver the highest quality solutions to customers
Required Qualifications, Experience & Skills:
- Bachelor’s in business management, management information system, marketing or equivalent. MBA preferred
- Excellent communication skills; ability to interact with all levels of employees including C-level
- 1-2 years overall MS Dynamics CRM experience. Dynamics 365 latest version experience preferred
- Experience as an MS Dynamics CRM consultant in a client-facing role for MS Dynamics top tier or similar consulting organization is highly desirable
- Hands-on experience in designing, configuring or administering MS Dynamics CRM required
- Unit Testing: Test Case preparation and execution
- Working with all phases of the SDLC process
- Self-Starter with ability to handle multiple tasks and shifting priorities
- Well aware about Quality Assurance
You’ll be our: Business Software Team Lead
You’ll be based at: IBC Knowledge Park, Bengaluru
You’ll be Aligned with: Engineering Manager, Ather Web Stack.
You’ll be a member of: Software & Intelligence
What you’ll do at Ather:
-
Guide development team efforts towards successful project delivery.
-
Provide technical leadership to teammates through coaching and mentorship.
-
Maintain high standards of software quality within the team by establishing good practices and habits.
-
Identify and encourage areas for growth and improvement within the team.
-
Collaborate with other software developers, business analysts and software architects to plan, design, develop, test, and maintain web-based business applications.
-
Design, develop, and unit test applications in accordance with established standards. Participate in peer-reviews of solution designs and related code.
-
Package and support deployment of releases.
-
Develop, refine, and tune integrations between applications.
-
Analyze and resolve technical and application problems.
-
Assess opportunities for application and process improvement and prepare documentation of rationale to share with team members and other affected parties.
-
Adhere to high-quality development principles while delivering solutions on-time and on-budget.
Here’s what we are looking for:
-
Expert level of experience working with technologies like Nodejs and javascript.
-
Strong DevOps focus and experience building and deploying infrastructure with cloud deployment technologies.
-
Hands-on experience in writing applications at scale.
-
Experience with test-driven development and automated testing frameworks.
-
Experience with Scrum/Agile development methodologies.
-
Expertise with code reviews with a major focus on best performance, scalability, security and future expansion.
-
Should have worked on Scalable projects / large applications / Microservices architecture.
-
Should have worked primarily on Backend Development projects.
-
Good to have Object Oriented Development in languages like Java.
-
Familiar with various design and architectural patterns.
-
Experience in leading a high performing engineering team of ~5 members.
You bring to Ather:
-
5+ years’ experience as a Software Developer
-
Prior experience in a technical leadership position
-
College or University degree in Computer Science or a related discipline
Help customers find their dream adventure - help them plan it, address queries, and with their final booking. Coordinate with adventure travel suppliers on a regular basis to collect required documents, content, booking information and related data.
Obviously have fun while you are doing it.
We expect you to have:
1-3 years experience in role of sales support, B2B sales support and/or office administration. Experience in working with a travel agency, travel website, travel sales back office or similar will be strongly preferred. Strong preference to candidates who have experience working with adventure travel. A preference towards operating in an environment where you are independent, organized, and can handle situations that require extreme multi-tasking. We are open to remote working permanently and will evaluate candidates from any part of India.
We Are:
An adventure travel startup out of Mumbai. Selling rafting, paragliding, trekking, camping, scuba diving, cycling, rock climbing and more online and offline.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon