Your responsibilities:
- Efficiently managing the client's portfolio and ensuring excellent customer service through the accurate and timely delivery of service and campaigns to the client as per the requirement.
- Build digital marketing roadmap & proposals for clients which include social media, influencer, PR & performance marketing campaigns.
- Participating in and Leading brainstorms for New business opportunities
- Total client satisfaction, and for ensuring that regular reviews are conducted with the client
- Maintaining high levels of engagement for all your clients through the team.
- Should be able to establish trust with both external and internal stakeholders and be the primary point of contact for all the matters concerning the client.
- Support senior management on crisis management issues, if required
- Stay current on social media channels, trends and analytical tools
- Incorporate digital and social strategies into Integrated Communications programs to support client objectives and work with digital innovations group to develop and execute digital strategies
- Manage and train the rest of the team
- Measure ROI and KPIs
- Prepare and manage the digital marketing budget for clients
- Motivate digital marketing team to achieve goals
- Collaborate and coordinate with internal functional teams to create marketing/ campaign plans
- Monitor competition and provide suggestions for improvement
- Keep up-to-date with our audience’s preferences and proactively suggest new campaigns
- Map out how digital assets will be optimized for business results
- Adhere to processes and systems
- Present to Senior Management
Skill sets/Experience we require:
- Minimum 5-8 years of experience in Digital Marketing
- Good knowledge of all different digital marketing channels
- A self-starting attitude and an open outlook
- Resilience under pressure and against deadlines
- Critical thinker and problem-solving skills
- Good time-management skills
- Well versed with MS Office
- Excellent written and verbal communication skills
- Strong presentation skills
- Strong analytical and project management skills
- Team player; Skills in managing people, projects and resources
- Agency experience is mandatory
Pedigree:
• Bachelors’ degree in Advertising, Marketing, Communication Science or equivalent

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Stream: Marketing Communications
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• Manage and Design for various communications on channels like Email, Notifications, In-app/Web/m-web properties
• Product campaigns and brand campaigns (ATL/BTL) either contribute directly and/or oversee if led by agency
• Off-line collaterals like Point-of-sale, Posters, Danglers etc.
• Social media campaigns
• Internal communications on need basis
• Work in-close collaboration with growth, brand marketing, designer and agencies (on need basis) as a team of 3 – you the designer, copywriter and content writer
• Your performance will be measured on the effectiveness of the communication you develop using KPIs like Transaction numbers, click through rates, engagement, etc
• For the desired position, the employee must provide strong conceptual thinking, solid design skills and expertise in creative design programs.
Skills
• Amazing design skills across various medium
• Expertise in adobe creative suit
• Proactive and an idea person who can take leap from the brief to design the most impactful communication
• Work closely with copywriter - content person and the marketing team
• Collaborates effectively and is open to ideas from other people
• Active on the new age social media platforms and is well-aware of social and other trends
• Experience of working in unstructured environment, entrepreneurial in nature
• What will Push- Up Your Chances is about 2 years of advertising experience especially digital with the ability to work under tight deadlines.
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