Business Head - Digital

Job Title: Front Desk Executive

Job Description:

We are looking for a professional and energetic Front Desk Executive to be the face of our studio. The ideal candidate will coordinate with consultants to book consultations, ensure smooth front desk operations, and provide exceptional customer service to enhance client satisfaction.

Key Responsibilities:

• Coordinate with consultants to schedule consultations, helping them meet individual targets and earn incentives.
• Handle inquiries via phone and email, providing prompt and accurate responses.
• Ensure all Brand Standards are upheld at the front desk and throughout the studio.
• Manage front desk operations, ensuring clients receive timely, friendly, and personalized attention.
• Oversee guest relations and front office staff, maintaining a positive and professional environment.
• Compile and report on front desk statistics and performance metrics.
• Maintain high standards of conduct, dress, hygiene, and appearance for both yourself and colleagues at the front desk.
• Create efficient work schedules for front office staff to ensure smooth daily operations.

Desired Candidate Profile:

• Proven track record of lead generation/ pre sales & target achievement.
• Excellent communication skills in English, Hindi, and a regional language (specific to the location).
• Strong telephone etiquette and client handling abilities.
• Knowledge of routine operations management.
• Highly motivated and results-driven, with a focus on achieving targets.
• Comfortable working in a target-based role.
• Exceptional client management and relationship-building skills.
• Presentable, professional, and well-groomed appearance.
• Preference will be given to candidates with a strong commitment to front office operations.

This position offers an opportunity to engage directly with clients, ensuring they receive a seamless and positive experience while supporting the studio's growth and objectives.

10+ years experience in data engineering or backend engineering

2+ years in a technical leadership or team-lead role

Expert-level experience with Kafka for high-throughput streaming systems

Strong hands-on expertise with PySpark for distributed data processing

Advanced experience with AWS Glue for ETL orchestration and metadata management

Proven experience building and upgrading real-time data lakes at scale

Hands-on knowledge of data warehouses such as Redshift or Snowflake

Experience with AWS services including S3, Kinesis, Lambda, and RDS

Graphic Design Intern:

We are seeking a creative and motivated Graphic Design Intern to join our team. This internship offers the opportunity to gain hands-on experience in a dynamic and collaborative work environment. The Graphic Design Intern will work closely with our design team to assist in the creation of visually appealing and effective design assets for various projects.

Responsibilities:

• Assist in the creation of visual assets for digital and print materials, including social media graphics, marketing collateral, and website elements.
• Collaborate with the design team to brainstorm and develop creative concepts.
• Support the production of design materials, ensuring adherence to brand guidelines.
• Assist in photo editing and manipulation for use in various projects.
• Stay updated on design trends and industry best practices.

Requirements:

• Pursuing a degree in Graphic Design, Visual Arts, or a related field.
• Strong proficiency in graphic design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Basic understanding of design principles, layout, and typography.
• Ability to take creative direction and work collaboratively within a team.
• Strong attention to detail and a passion for producing high-quality design work.
• Excellent communication and time-management skills.

Preferred Skills:

• Knowledge of basic video editing and animation tools is a plus.
• Previous internship or coursework related to graphic design.
• Strong portfolio showcasing design projects and creativity.

Benefits:

• Hands-on experience in a professional design environment.
• Mentorship and guidance from experienced designers.
• Exposure to a variety of design projects and industries.
• Networking opportunities within the creative and marketing fields.
• Potential for a full-time position based on performance.

Key Responsibilities:

• Drive enterprise-level sales by acquiring and managing strategic partnerships with large corporates for CSR initiatives.
• Lead the end-to-end sales cycle, including prospecting, pitching, solutioning, negotiating, and closing.
• Identify opportunities and customize CSR solutions that align with clients’ business and compliance goals.
• Build and manage a high-performing sales team, providing coaching, direction, and performance management.
• Collaborate with internal cross-functional teams (operations, marketing, product) to deliver seamless onboarding and program execution.
• Represent the company at industry events, CSR forums, and client meetings to build strong brand visibility.
• Monitor sales metrics, forecast revenue, and contribute to strategy planning and market expansion.

Requirements:

• 5-7 years of experience in enterprise or B2B sales,
• Proven track record in team leadership and managing team.
• Strong network and ability to connect with CSR heads, CHROs, and CXOs.
• Exceptional communication, presentation, and stakeholder management skills.
• Deep understanding of CSR regulations, frameworks, and industry best practices is a plus.
• Passion for social impact and sustainable development.

• Needs to have clear, concise communication skills, both written and verbally, must speak slowly and clearly

• Needs to be able to answer incoming calls from customers and create tickets, assist with requests, be able to call third party vendors to open tickets and manage from creation to completion

• Needs to be able to follow multiple different processes depending on the circumstances

• Avaya Communication Manager including G650 – Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Avaya Media Gateways: G430, G450, G700, G350 – Triage alarms, troubleshooting breakfix issues

• System Manager/Session Manager (SIP) – Triage alarms, Troubleshooting breakfix issues including SIP and simple/complex MAC • AES – Triage alarms, Troubleshooting breakfix issues

• Avaya ACSS certification

• Avaya SBC – Triage alarms, Troubleshooting breakfix issues

• CMS - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC • Avaya One X Agent/Communicator- Troubleshooting breakfix issues

• AVST - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• IX messaging - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• AAM - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Intuity Audix - Triage alarms, Troubleshooting breakfix issues and simple/complex MAC MM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• CMM- Triage alarms, Troubleshooting breakfix issues and simple/complex MAC

• Utility Servers- Triage alarms, troubleshooting breakfix issues and simple/complex MAC

• Avaya Aura Media Server- Triage alarms, troubleshooting breakfix issues

Role Description

We are hiring young and passionate Business Development executive to contribute to the growth of our company. The ideal candidate will have experience in all stages of the sales cycle. They should be confident in building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

You will be part of a talented team that works on mission-critical applications, and your roles and responsibilities include generating leads and business for the organization while providing expertise in the sales and marketing department.

Job Responsibilities

• Good Experience in Lead generations from upwork, GURU and PPH
• Understand the client's requirements and acquisition.
• knowledge related to all modern technologies required for web and mobile apps development.
• Excellent communication skills (Written and verbal) are required.

Benefits:

• Rotational shift/ as per business requirements
• 5 days a week
• Performance bonus

• Write lots of bug-free, efficient, scalable and reusable code.
• Write unit tests and take responsibility for the quality of your own code.
• Coach, encourage and mentor your fellow software developers to do the same.
• Consult with product owners to define, scope and plan new features.
• Test, evaluate and recommend technologies to improve the overall product.
• Be a key participant in the Agile process.
• Produce excellent documentation.
• Undertake and implement processes for smoother and efficient deployment of code base
• Maintain code base as it grows bigger and scales

What we value

• 2-3 Years of experience building and shipping API’s using python based frameworks
• Proficiency with NoSql Databases (Elastic, Mongo) is a must
• Experience in working with Amazon Cloud Services like SNS, SQS, VPC, etc. is preferred
• Experience with databases migration and system re-architecture is valued
• Ability to write modular, reusable, and clean code
• Comfortable with ticket management and documentation

Product Manager

Location : Gurgaon

Education Qualification : B.Tech/M.Tech, MBA from Tier 1 institute preferred

Skills Required : Define product line, identify market requirements, define the product vision, creating preliminary design concepts and drive the implementation of the product roadmap.

Experience : 3 to 6 years

We are looking to hire a smart product manager who is passionate about taking up ideas and

bringing them to life. You will engage with our customer base directly, and decide the future of the product by working closely with key partners. You will also collaborate with marketing, sales and support to ensure smooth product roll out and user engagement.

Responsibilities:

• As a product manager, you will take end to end ownership of a product line, identify market requirements, define the product vision, creating preliminary design concepts and drive the implementation of the product roadmap.
• The perfect candidate has to be a strategic thinker who is extremely analytical and detail oriented and great at multitasking and prioritizing.
• Analyze the effectiveness of the current features and define ways to improve them in order to reduce failure rates, increase usage and improve booking conversion rates based on analytics data and good understanding of customer needs.
• Work closely with the design & development teams to explain requirements of new features and change requests for current features.
• Closely manage roll out of all product requirements with focus on both quality and time to market.
• In charge of competitor analysis, market analysis, product analysis, business cases, product evolution, feature prioritization, high level requirement gathering, and product marketing.

Requirements :

• Works well under pressure has the ability to work within stringent timelines and to collaborate across departments to achieve results.
• Must be a true problem solver with outstanding skills in discovery techniques and the proven ability to translate the underlying business needs of requests into actionable items.
• A strong focus on detail, with the proven ability to ensure data and related reports are thorough and totally reliable.
• A demonstrated enthusiasm for learning and working with new tools and technologies is essential.
• Experience with business users and able to translate business requirements into software requirements.
• B.E./B.Tech a must. MBA from premier institutes preferred