Role - Accounts Executive
Experience - 2+ years
Location - Pune
Job Details :-
1. Managing Clients and their deliverables
2. Editing Content with presentation skills
3. Creating story opportunities for clients from Category A news media platforms
4. Well read with good oral and written communication
5. Managing team of PR Trainees
6. Coming up with PR strategies for clients
Shubham Vishwakarma
Full Stack Developer - Averlon
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The primary role of Service Desk Analyst is providing first level support through calls/web/chat/Email and handling the resulting incidents or Service Requests using the incident management and Service request fulfilment processes in line with Service Desk objectives.
Project/Process:
- Responsible for service Request fulfillment, Incident Mgmt (First level resolution) for the End User queries via Avaya call, web tool and mailing/chat system within the agreed service level and defined guidelines.
- Acts as Incident Analyst/Service Request Analyst and responsible for the Day-to-day operation of the Incident Management/Service Request management process.
- Record all End user transactions in Remedy ticketing tool.
- Responsible for handling tickets and capturing quality information by following ticket handling process as defined in Runbook
- Responsible for maintaining SLA/KPI‘s for self.
- Responsible for providing quality deliverables and enhancing customer satisfaction
- Escalate issues to Leads (if unable to resolve, solutions not in database, new issues, unhappy End User, complaint, Demanding End User)
- Contribution to knowledge management by updating/creating the knowledge articles
- Adherence to security and compliance requirements
- Adherence to communication etiquettes
- Quality – Should adhere to the basic guidelines laid down for the ticket/voice quality feedbacks provided by Leads/DAT POCs
- Contribute to and participate proactively in knowledge sharing sessions
- Contribute to Continuous Improvement and Innovation plans (CII)
- Analyst under Batch Process Monitoring shall monitor all the in-scope process/jobs.
- Notify SME’s/Shift Leads in case of any challenges in the process.
- Preparing handover of Batch Process Monitoring report and sharing it with the next shift members, at the end of each shift.
- Notify the lead immediately in case of complaints and escalations
- Participate in Shift Huddles on daily basis and discuss technical/Process updates.
JavaExtramarks Education India Private Limited
Extramarks is leading the Education Technology sector in India by providing 360⁰ education support to learners through new age digital education solutions. These solutions are used by schools in class room for imparting education and by students at home to make learning easy and effective. Keeping pace with globalization and technology in education, Extramarks empowers young learners to step in with the latest technology and have anytime-anywhere access to quality learning. In a very short period, Extramarks has become extremely popular among schools and students. More than 8000 schools use digital learning and technology solutions of Extramarks across India, Singapore, Kuwait, UAE and South Africa.
Extramarks Learning App allows students to learn at home at their own pace and space and provides complete educational support eliminating the need of a tutor. The three pronged pedagogical approach of Learn, Practice and Test ensures better learning outcomes for students. All concepts are first explained in an easy to learn manner with the help of rich media then the students are allowed to practice the concept. Virtual Practicing modules and Q&A allow the retention of knowledge that is tested on a robust teaching platform to identify the learning gaps.
Extramarks is currently in the process of scaling up rapidly and is looking to hire for the position of Sr. Development Manager, to be an experienced professional with unique skill who stretches from strategy to execution. Extramarks is driving student learning through data driven techniques by providing personalized learning recommendations to the students. Apart from such customer facing innovations, we are also implementing internal operational excellence solutions through similar data driven approaches. It is a once in a lifetime opportunity to join Extramarks and help change the face of education in India.
Job Description:
- Drive high performance in the Engineering team, with a relentless focus on agile methodologies and continuous innovation in processes, work practices and tooling.
- Apply best-practices and coding patterns that ensure solutions are maintainable, modular, and of high code-quality.
- Manage the program releases and collaborate with Architects for bringing new practices and making right technical choices for the system.
- Build a strong, progressive engineering culture that values diversity, trust, efficiency, technical ownership, and accountability.
- Able to lead the development cycle and ensure delivery of highly secure solutions that are optimised for performance and built to scale.
Required Skills:
- Extensive experience in managing teams building high-volume and highly complex consumer software products.
- Solid foundation in design, data structures and algorithms, and strong analytical and debugging skills with customer-facing product experience.
- Deep understanding and prior hands-on experience of back-end technologies like Java based microservices & system design architecture with Spring / Spring boot frameworks, hibernate & SQL OR NoSQL databases. (e.g. MySql, MongoDB, Cassandra).
- Good understanding of Java Memory Management, Garbage Collection, Multithreading, Immutability & concurrency programming.
- Expertise in effective planning and prioritization of projects to create an environment where randomization is either absent or extremely minimized.
- Able to break complex projects into modules and propose effective solutions in view of capabilities of existing platforms and infrastructure.
Desired Skills:
- Ability to think and analyze both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services.
- Experience with high performance & high scale applications.
- Good knowledge of multiple data storage systems
About Company's Vision -
We match top talent with highly competitive career opportunities with leading startups in India and globally and address hiring challenges ,recruitment brand marketing, with innovative and collaborative strategic consulting. We are committed to create 1M jobs in the digital space to power the Indian economy
Objectives of this Role
- Work closely with partners to gain a comprehensive understanding of the company’s hiring needs for each position, and meet competitive hiring goals and expectations
- Manage the full recruiting lifecycle across a variety of open roles helping management find, hire, and retain quality talent
- Grow and foster high-touch relationships with a database of qualified active and passive talent to pull from as new positions open up
- Continuously partner with recruiting team and senior managers to design, refine, and implement innovative recruiting strategies
- Stay active with current with job boards, social networks, and platforms to find talent, and plan, create, and release job descriptions and announcements.
- 2 -5 years’ experience in recruitment (IT recruitment plus)
- Exceptional communication, interpersonal, and decision-making skills
- Advanced knowledge of MS Office, database management, and internet search
- Familiarity with job boards
Role - Manager (Government Liaison)
Experience - 5+ years
Job Location - Pune (Open to travel)
About our Client :-
Our client is a Communities Foundation that works in the area of skilling and livelihoods for underserved youths. This is a pioneering program with a strong PPP model, an agency-led approach to livelihoods and a vision of socio-economic transformation.
- Approaching the government/municipal authorities of various cities in Maharashtra for communicating about the Lighthouse program.
- Collaborate with authorities for identification of physical space for the Lighthouse center in accordance with organizations specifications.
- Work with authorities to secure all required authorizations and permissions to facilitate the smooth implementation of Lighthouse Communities programs.
- Ensuring the development of the physical space in time for the launch of the Lighthouse.
- Supporting the launch of the Lighthouse in the new cities in Maharashtra and handing it over to the team.
- Building and maintaining a good relationship with Government officials, corporators, and potential stakeholders.
- Proactively coordinate and advocate on Lighthouse Communities' behalf with local officials to ensure that the desired outcomes for Lighthouse communities activities are achieved.
- Accompany the other senior staff to meetings with government officials and facilitate conversations for the smooth representation of Lighthouse - - Communities in those meetings.
- Submission of periodic progress reports to government officials and corporators.
- Ensure that the management is aware of and understands any concerns of government officials regarding the organizations' operations.
- Prepare and share regular progress reports with internal stakeholders.
Maintain and upkeep records of all the assets given by the government.
- Graduate or Post Graduation in any field, with 6+ years of experience working in government liaisoning preferably in both social and corporate sectors
- Self-driven, excellent time management and multitasking skills
- Strong people management, project management, and data analytics skill
- Strong orientation towards relationship building and problem-solving
- Strong verbal and written communication skills in English,Hindi & Marathi (Mandatory)
- Proven ability to plan and manage operational processes for maximum efficiency and productivity
- Open to extensive travel across Maharashtra and ,if required outside Maharashtra.
Docker
Kubernetes
Amazon Web Services (AWS)Do Your Thng
DYT - Do Your Thing, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. Our aim is to democratise social media and allow people to be rewarded for the content they post. How does DYT help you? It accelerates your career through collaboration opportunities with top brands and gives you access to a community full of experts in the influencer space.
Role: DevOps
Job Description:
We are looking for experienced DevOps Engineers to join our Engineering team. The candidate will be working with our engineers and interact with the tech team for high quality web applications for a product.
Required Experience
- Devops Engineer with 2+ years of experience in development and production operations supporting for Linux & Windows based applications and Cloud deployments (AWS/GC stack)
- Experience working with Continuous Integration and Continuous Deployment Pipeline
- Exposure to managing LAMP stack-based applications
- Experience Resource provisioning automation using tools such as CloudFormation, terraform and ARM Templates.
- Experience in working closely with clients, understanding their requirements, design and implement quality solutions to meet their needs.
- Ability to take ownership on the carried-out work
- Experience coordinating with rest of the team to deliver well-architected and high-quality solutions.
- Experience deploying Docker based applications
- Experience with AWS services.
- Excellent verbal and written communication skills
Desired Experience
- Exposure to AWS, google cloud and Azure Cloud
- Experience in Jenkins, Ansible, Terraform
- Build Monitoring tools and respond to alarms triggered in production environment
- Willingness to quickly become a member of the team and to do what it takes to get the job done
- Ability to work well in a fast-paced environment and listen and learn from stakeholders
- Demonstrate a strong work ethic and incorporate company values in your everyday work.
Angular (2+)
React.js
Vue.js
AngularJS (1.x)
Javascript- Experience with Web Components and Custom Elements
- Understanding of data visualization concepts and technologies (SVG, D3.js)
- Familiarity with JavaScript build tools such as Webpack.
- Git Source Control
- Unit and E2E Testing - Cypress.io / Chai / Karma / Jasmine / etc.
- Experience building responsive interfaces.
- Good sense for building visually appealing products.
- Some Node experience
- Experience using RESTful Web Service Architecture
- Experience working in Agile Environments
- To be considered for this role, you must have:
- A deep understanding of building complex, single-page JavaScript apps using frameworks such as Angular, React, or Vue
- Fluency with JavaScript, TypeScript, CSS and SASS
- In this Senior Front End Engineer position, you will:
- Inherit a well-architected, clean and robust codebase built with TypeScript, Angular, and SCSS/SASS with a modern interface
- Work with our design team and other engineers to make sure our application is performant and intuitive to use
- Evaluate and implement new libraries and components
- Ensure best practices are followed in the design and development of the application
- Contribute to and help manage our open source libraries
Our client is a unique personal hygiene brand that has been listed as one of the top 10 startups in 2020 by LinkedIn. The husband-wife founders of the company started the journey of setting up the brand out of a very personal challenge of threatening infections every time one visits a public washroom. Founded in 2013, the company launched a toilet seat sanitiser spray for women that helped sanitize and deodorize toilet seats in public restrooms in just 5 seconds. This product, being travel friendly, saved millions of women from the risk of contracting UTI and soon became the world’s highest-selling product in the category. Apart from the flagship product, this D2C company offers eco-friendly sanitary pads, organic cotton tampons, menstrual cups, toilet papers, anti-pollution dust masks, among others.
Their products are currently available in around 100 cities of India and exported to about 10 countries. This personal hygiene and wellness brand has been awarded as Amazon's SMB Brand of the Year 2020.
As a Product Manager, you will be responsible for both product planning and product marketing of the website.
What you will do:
- Building the online presence while maintaining efficiency and ROI
- Using data supported marketing to identify trends and key opportunities for innovation across buyer's journey
- Possessing project management skills to liaise with Shopify developers, and other relevant third parties
- Establishing and tracking, keeping a dashboard of key financials that the team need on a daily/ weekly/ monthly basis and ensuring these are kept up to date by you
- Identifying key user behavior trends while simultaneously adjusting and refining website keeping it up to date
What you need to have:
- Graduate/ PG from Tier-1 colleges (preferably MBA in Sales and Marketing)
- Minimum 3 years of experience in E– Commerce Marketing
- Deep understanding of Product Manager for a D2C or at an ecommerce marketplace
- Ability to structure and process qualitative or quantitative data and draw conclusions from it
- A probing mind
Responsible for establishing productive, professional relationships with key personnel of
customers.
Responsible for all operations, customer servicing and customer retention activities for
customers.
Responsible for driving business generation initiatives to achieve monthly, quarterly & yearly
targets.
Responsible for business tracking, analyzing and reporting business results at desired and
periodic intervals to reporting authority.
JavaLibraries, Interface, Language Fundamentals
Data Structures, Algorithms, Collections
Design Patterns, Singletons
Multithreading
Messaging, CI/CD
Databases
Tooling:
Application Layering, Architectural Design
Unit Testing/ Integration Testing
Any Devops tooling experience (Docker/ Kubernates/ Terraforms)
Tool Configuration and Log Monitoring
Java
Spring Boot
C#
.NETHow would you leverage your technical expertise to create extraordinary impact for our clients?
ThoughtWorks is a global software consultancy with an aim to create a positive impact on the world through technology. Our community of technologists thinks disruptively to deliver pragmatic solutions for our clients' most complex challenges. We are curious minds who come together as collaborative and inclusive teams to push boundaries, free to be ourselves and make our mark in tech.
Our developers have been contributing code to major organizations and open source projects for over 25 years. They’ve also been writing books, speaking at conferences and helping push software development forward, changing companies and even industries along the way.
You could influence the digital strategy of a retail giant, build a bold new mobile application for a bank or redesign platforms using event sourcing and intelligent data pipelines. You will use the latest Lean and Agile thinking, create pragmatic solutions to solve mission-critical problems and challenge yourself every day.
For a team to thrive, it needs active collaboration and room for healthy, respectful debate. Senior Developers are the technologists who cultivate this environment while driving teams toward delivering on an ambitious tech vision and acting as mentors for more junior-level consultants. They leverage their deep technical knowledge to solve more complex business problems and actively assess their team’s health, code quality and nonfunctional pipelines.
You’ll spend time on the following:
- You will use continuous delivery practices to deliver high-quality software as well as value to end customers as early as possible.
- You will work in collaborative, value-driven teams to build innovative customer experiences for our clients
- Create large-scale distributed systems out of microservices
- You will apply the latest technology thinking from our tech radar to solve client problems
- Efficiently utilize DevOps tools and practices to build and deploy software
- You will lead or take part in the entire cycle of software consulting and delivery from ideation to deployment and everything in between
- You will act as a mentor for less-experienced peers through both your technical knowledge and leadership skills
Here’s what we’re looking for:
- You have at least 5 years of experience with two or more development languages such as Java, C#, or Ruby
- You can skillfully write high-quality, well-tested code and you are comfortable with Object-Oriented programming
- Presence in the external tech community: you proactively share your expertise with others via speaking engagements, contributions to open source, blogs and more
- Comfortability with Agile methods, such as Extreme Programming (XP), Scrum and/or Kanban
- You enjoy influencing others and always advocate for technical excellence while being open to change when needed
- You’re willing and able to commit to travel to client sites in order to solve their business problems
- You’re resilient in ambiguous situations and can approach challenges from multiple perspectives
- Bonus points if you have working knowledge of cloud technology such as AWS, Azure, Kubernetes and Docker
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon