Sr. Business Account Manager (Legal - Growth & Alliance)

at jhana

Sr. Business Account Manager (Legal - Growth & Alliance)

jhana

Company

Home

Sr. Business Account Manager (Legal - Growth & Alliance)

at jhana

Posted by Careers Team Jhana

6 - 12 yrs

₹16L - ₹28L / yr

Delhi, Mumbai, Chennai

Skills

Legal writing

Client Management

Legal

Account Management

About jhana

jhana is an early-stage, seed-funded startup that builds intelligent practice tools for the law across research, drafting, and document management. At jhana.ai, we are transforming the legal industry with India’s first AI-driven Paralegal. Our product delivers critical legal insights through advanced AI, producing outputs like redlines, memos, and risk assessments to streamline workflows for legal teams. Recognized as the Best Legal Tech Startup in Asia and Oceania by ALITA, we are on a mission to empower professionals with technology that drives efficiency and excellence.

Job Description:

jhana is looking for an Sr. Account Manager with background in law to drive growth, optimize business & sales processes, and manage high-value client relationships. This role is ideal for legal professionals with business acumen who seek opportunities in a high-growth, client-focused environment. The candidate must be comfortable working in a dynamic, tech-driven space and be willing to travel for client meetings and industry events.

Responsibilities

Here’s a more refined, sharper version that further streamlines the language and elevates the impact of each point:

Sales & Business Development: Define and refine scalable sales processes, drive lead generation, and manage the entire sales cycle to closure.
Client Relationship & Strategic Engagement – Manage key client relationships as a trusted advisor, ensuring high retention and satisfaction, and representing the company at client meetings, industry events, and conferences.
Pipeline Management & Conversion Optimization – Build and manage a structured sales pipeline, enhancing lead-to-deal conversion and ensuring predictable, sustained revenue growth.
Proactive Sales Strategy & Execution – Drive business development by proactively sourcing and closing new opportunities, setting the standard as a top-performing salesperson with a hunter mentality.
Consultative Selling & Client Partnership – Leverage a consultative approach to tailor solutions to client needs, fostering strong relationships through impactful presentations, demos, and negotiations.
Market & Competitive Intelligence – Stay ahead of industry trends, competitor activities, and client needs to refine sales strategies, shape product positioning, and drive a competitive edge.
Cross-functional Collaboration & Data-Driven Reporting – Partner with Marketing, Product, and Customer Success teams to align efforts with company goals, while leveraging CRM systems to track sales performance, forecast accurately, and adjust strategies based on data insights.
Leadership in Team Development - Mentoring junior team members, spearhead cross-functional projects with product, marketing, and customer success teams to ensure unified client engagement and retention strategies, and actively participate in strategic discussions by offering insights on process enhancements, client feedback, and sales tactics to drive company growth.
Client Engagement & Travel: Represent jhana at client meetings, conferences, and industry events, involving regular travel as well as virtual interactions.

Skills & Experience

Education: Bachelor’s degree in Law, Business, or a related field. Advanced degrees (JD, MBA) preferred.
Legal Industry Experience: 5+ years (Senior Account Manager) in a top-tier law firm or legal chamber with a strong grasp of legal processes and industry challenges is mandatory.
Leadership & Collaboration : Demonstrated ability to mentor and coach junior colleagues, share best practices, and drive collaborative initiatives across departments. Comfort taking ownership of new projects, providing strategic input, and setting a high bar for performance.
Consultative Sales & Relationship Building: Adept at identifying client needs and crafting tailored solutions. Track record of consistently meeting or exceeding sales goals, maintaining client satisfaction, and establishing long-term partnerships.
Strategic and Data-Driven Mindset: Experience developing or optimizing sales strategies based on market trends and client feedback.
Sales & Business Development Expertise: Proven background in Law, sales, account management, or business development, ideally in the legal tech or SaaS sector (preferred).
Process Development & Leadership: Experience in designing and implementing scalable sales strategies. Ability to mentor and lead teams effectively.
Tech & Data Proficiency: Proficiency in CRM platforms (e.g., Salesforce, HubSpot), data analytics, and sales tracking tools (preferred).
Communication & Negotiation: Exceptional verbal and written communication skills with the ability to articulate complex concepts clearly.

Additional Requirements

Willingness to travel frequently for client meetings and events.
Strong adaptability to a fast-paced, evolving startup environment.
Tech-savvy with a keen interest in legal innovation and AI-driven solutions.

What We Offer

Best-in class salary, benefits and performance-based incentives.
High-impact role with growth opportunities to build and scale the sales function.
A dynamic, inclusive, and mission-driven work environment.

About jhana

Job Description:

Responsibilities

Here’s a more refined, sharper version that further streamlines the language and elevates the impact of each point:

Sales & Business Development: Define and refine scalable sales processes, drive lead generation, and manage the entire sales cycle to closure.
Client Relationship & Strategic Engagement – Manage key client relationships as a trusted advisor, ensuring high retention and satisfaction, and representing the company at client meetings, industry events, and conferences.
Pipeline Management & Conversion Optimization – Build and manage a structured sales pipeline, enhancing lead-to-deal conversion and ensuring predictable, sustained revenue growth.
Proactive Sales Strategy & Execution – Drive business development by proactively sourcing and closing new opportunities, setting the standard as a top-performing salesperson with a hunter mentality.
Consultative Selling & Client Partnership – Leverage a consultative approach to tailor solutions to client needs, fostering strong relationships through impactful presentations, demos, and negotiations.
Market & Competitive Intelligence – Stay ahead of industry trends, competitor activities, and client needs to refine sales strategies, shape product positioning, and drive a competitive edge.
Cross-functional Collaboration & Data-Driven Reporting – Partner with Marketing, Product, and Customer Success teams to align efforts with company goals, while leveraging CRM systems to track sales performance, forecast accurately, and adjust strategies based on data insights.
Leadership in Team Development - Mentoring junior team members, spearhead cross-functional projects with product, marketing, and customer success teams to ensure unified client engagement and retention strategies, and actively participate in strategic discussions by offering insights on process enhancements, client feedback, and sales tactics to drive company growth.
Client Engagement & Travel: Represent jhana at client meetings, conferences, and industry events, involving regular travel as well as virtual interactions.

Skills & Experience

Education: Bachelor’s degree in Law, Business, or a related field. Advanced degrees (JD, MBA) preferred.
Legal Industry Experience: 5+ years (Senior Account Manager) in a top-tier law firm or legal chamber with a strong grasp of legal processes and industry challenges is mandatory.
Leadership & Collaboration : Demonstrated ability to mentor and coach junior colleagues, share best practices, and drive collaborative initiatives across departments. Comfort taking ownership of new projects, providing strategic input, and setting a high bar for performance.
Consultative Sales & Relationship Building: Adept at identifying client needs and crafting tailored solutions. Track record of consistently meeting or exceeding sales goals, maintaining client satisfaction, and establishing long-term partnerships.
Strategic and Data-Driven Mindset: Experience developing or optimizing sales strategies based on market trends and client feedback.
Sales & Business Development Expertise: Proven background in Law, sales, account management, or business development, ideally in the legal tech or SaaS sector (preferred).
Process Development & Leadership: Experience in designing and implementing scalable sales strategies. Ability to mentor and lead teams effectively.
Tech & Data Proficiency: Proficiency in CRM platforms (e.g., Salesforce, HubSpot), data analytics, and sales tracking tools (preferred).
Communication & Negotiation: Exceptional verbal and written communication skills with the ability to articulate complex concepts clearly.

Additional Requirements

Willingness to travel frequently for client meetings and events.
Strong adaptability to a fast-paced, evolving startup environment.
Tech-savvy with a keen interest in legal innovation and AI-driven solutions.

What We Offer

Best-in class salary, benefits and performance-based incentives.
High-impact role with growth opportunities to build and scale the sales function.
A dynamic, inclusive, and mission-driven work environment.

Users love Cutshort

Read about what our users have to say about finding their next opportunity on Cutshort.

Shubham Vishwakarma

Full Stack Developer - Averlon

I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.

Companies hiring on Cutshort

About jhana

Founded :

2022

Type :

Product

Size :

20-100

Stage :

Raised funding

About

Homegrown law-native foundational intelligence, starting with India's first AI paralegal. Founded at Harvard. Built by the world in India.

Similar jobs

Technical Analyst

at AnalyticsLiv

Posted by Sonali Jain

Ahmedabad

1 - 5 yrs

₹2L - ₹9L / yr

Google Analytics

Google Tag Manager (GTM)

Firebase

HTML/CSS

Javascript

Key Responsibilities:

Advanced Tracking Implementation
Design and execute advanced tracking solutions across both web and app environments using GA4, GTM (Web & Server-side), and Firebase. This includes configuring events, custom parameters, and dataLayers for accurate data collection. You will also implement enhanced tracking, user journey analytics to ensure comprehensive visibility of user behavior.
Troubleshooting and Problem Solving
Identify, investigate, and resolve complex tracking or data discrepancies. You’ll use debugging tools and browser inspection utilities to diagnose issues. Collaborating with developers, you will resolve technical errors, configurations, and perform thorough QA testing to validate every deployment.
Custom Solution Development
Develop and deploy custom JavaScript and GTM solutions to meet unique business tracking requirements. You will create reusable templates, automation scripts, and tagging logic that improve efficiency and enable scalable analytics solutions. Implement and manage cookie consent systems to ensure compliance with global privacy regulations like GDPR and CCPA
Measurement Strategy and Analytics Frameworks
Build and maintain measurement frameworks that align analytics implementations with key business KPIs. You’ll translate marketing and operational objectives into clear, technical tracking requirements and audit existing setups to identify data integrity issues.
Documentation and Reporting
Create and maintain detailed documentation for all tagging structures, dataLayer designs, and measurement frameworks. You’ll produce QA and validation reports, project summaries, and technical handovers to ensure transparency and consistency across teams and clients. Create and share implementation reports, audit summaries, and technical handover guides.

Key Skills & Competencies

Strong technical knowledge of GA4, GTM (Web & Server-side), and Firebase implementations.
Strong understanding of tools like: GA4 / Firebase / Mixpanel / Segment / Adjust / AppsFlyer
Hands-on experience with JavaScript, regex, and JSON for creating custom tracking solutions.
Website, iOS, Android, React Native, Flutter event architecture
Hands-on experience with debugging tools (Charles, ADB, Xcode logs, chrome extensions).
Expertise in dataLayer schema design, tagging, documentation, implementation, debugging, and data validation processes.
Excellent understanding of data privacy laws (GDPR, CCPA) and consent management solutions.
Analytical mindset with a strong attention to detail and problem-solving ability.
Proven ability to collaborate with cross-functional teams and communicate technical concepts clearly with clients and teams.
Ability to troubleshoot complex data issues independently.
Project ownership mindset with strong prioritization and organizational skills.

Key Responsibilities:

Advanced Tracking Implementation
Design and execute advanced tracking solutions across both web and app environments using GA4, GTM (Web & Server-side), and Firebase. This includes configuring events, custom parameters, and dataLayers for accurate data collection. You will also implement enhanced tracking, user journey analytics to ensure comprehensive visibility of user behavior.
Troubleshooting and Problem Solving
Identify, investigate, and resolve complex tracking or data discrepancies. You’ll use debugging tools and browser inspection utilities to diagnose issues. Collaborating with developers, you will resolve technical errors, configurations, and perform thorough QA testing to validate every deployment.
Custom Solution Development
Develop and deploy custom JavaScript and GTM solutions to meet unique business tracking requirements. You will create reusable templates, automation scripts, and tagging logic that improve efficiency and enable scalable analytics solutions. Implement and manage cookie consent systems to ensure compliance with global privacy regulations like GDPR and CCPA
Measurement Strategy and Analytics Frameworks
Build and maintain measurement frameworks that align analytics implementations with key business KPIs. You’ll translate marketing and operational objectives into clear, technical tracking requirements and audit existing setups to identify data integrity issues.
Documentation and Reporting
Create and maintain detailed documentation for all tagging structures, dataLayer designs, and measurement frameworks. You’ll produce QA and validation reports, project summaries, and technical handovers to ensure transparency and consistency across teams and clients. Create and share implementation reports, audit summaries, and technical handover guides.

Key Skills & Competencies

Strong technical knowledge of GA4, GTM (Web & Server-side), and Firebase implementations.
Strong understanding of tools like: GA4 / Firebase / Mixpanel / Segment / Adjust / AppsFlyer
Hands-on experience with JavaScript, regex, and JSON for creating custom tracking solutions.
Website, iOS, Android, React Native, Flutter event architecture
Hands-on experience with debugging tools (Charles, ADB, Xcode logs, chrome extensions).
Expertise in dataLayer schema design, tagging, documentation, implementation, debugging, and data validation processes.
Excellent understanding of data privacy laws (GDPR, CCPA) and consent management solutions.
Analytical mindset with a strong attention to detail and problem-solving ability.
Proven ability to collaborate with cross-functional teams and communicate technical concepts clearly with clients and teams.
Ability to troubleshoot complex data issues independently.
Project ownership mindset with strong prioritization and organizational skills.

Salesforce Tech Lead Developer

Agency job

via NexionPro Services LLP by Rupali Maharana

Bengaluru (Bangalore), Hyderabad, Chennai, Jaipur, Pune

6 - 10 yrs

₹15L - ₹35L / yr

Salesforce Lightning

Salesforce development

lightening Web component

Web API

Integration

+1 more

We are an IT recruitment service provider based out of Gurgaon. We are partners with various established names like Wipro, Aon, Infinite Computer Solutions, IBM, TCS, Fiserv, Accenture, and many more.

As discussed, Please find the Job Description for the position of Salesforce Project Manager.

JD for Salesforce Tech Lead

Exp level: 7+ yrs.

Location: Pune, Bangalore, Hyderabad, Chennai, Jaipur

NP: Immediate to 15 days

Skills :

Salesforce developer, LWC, Rest API, Lead experience

As discussed, Please find the Job Description for the position of Salesforce Project Manager.

JD for Salesforce Tech Lead

Exp level: 7+ yrs.

Location: Pune, Bangalore, Hyderabad, Chennai, Jaipur

NP: Immediate to 15 days

Skills :

Salesforce developer, LWC, Rest API, Lead experience

Lead AI / Machine Learning expert

at Shiba Inu

Posted by ShibArmy HR

Mumbai

2 - 10 yrs

₹10L - ₹50L / yr

Artificial Intelligence (AI)

Machine Learning (ML)

Python

Qualifications

You're proficient in AI/Machine learning latest technologies
You're proficient in GPT-3 based algorithms
You have a passion for writing code as well as understanding and crafting the ways systems interact
You believe in the benefits of agile processes and shipping code often
You are pragmatic and work to coalesce requirements into reasonable solutions that provide value

Responsibilities

Deploy well-tested, maintainable and scalable software solutions
Take end-to-end ownership of the technology stack and product
Collaborate with other engineers to architect scalable technical solutions
Embrace and improve our standards and processes to reduce friction and unlock efficiency

Current Ecosystem :
ShibaSwap : https://shibaswap.com/#/" target="_blank">https://shibaswap.com/#/
Metaverse : https://shib.io/#/" target="_blank">https://shib.io/#/
NFTs : https://opensea.io/collection/theshiboshis" target="_blank">https://opensea.io/collection/theshiboshis
Game : Shiba Eternity on iOS and Android

Qualifications

You're proficient in AI/Machine learning latest technologies
You're proficient in GPT-3 based algorithms
You have a passion for writing code as well as understanding and crafting the ways systems interact
You believe in the benefits of agile processes and shipping code often
You are pragmatic and work to coalesce requirements into reasonable solutions that provide value

Responsibilities

Deploy well-tested, maintainable and scalable software solutions
Take end-to-end ownership of the technology stack and product
Collaborate with other engineers to architect scalable technical solutions
Embrace and improve our standards and processes to reduce friction and unlock efficiency

Senior Associate – Sales (Google Ads)

at FirstPrinciples

5 recruiters

Posted by Amrita Patwal

Remote only

2 - 5 yrs

₹6L - ₹12L / yr

Search Engine Optimization (SEO)

Google Analytics

SEO management

Advanced analytics

IT service management

+5 more

About the Account Executive Role

The full-cycle Account Executive role turns inbound and outbound leads into long-last relationships. The Account Executive needs to have experience selling SEO services and a working knowledge of SEO and Digital Marketing. Below is a breakdown of the Account Executive Role.

About Us

FirstPrinciples Growth Advisory is a premier digital marketing partner to help scale MQLs cost-effectively by identifying the right growth channel for your SaaS Business.

Role Break-Up

Lead Generation (25%)

The Account Executive will also be partly responsible for generating his/her leads. We expect to spend about 2 hours (about 70) dials making outbound calls using our CRM/day.

Nurturing New Leads/Pitch Cals (25%)

We expect between 1 to 2 Pitches scheduled daily from both inbound and outbound leads. Each Pitch takes 45 minutes to an hour, including following up with the next steps. This time is also spent working with our team to create the SEO Proposals and learning about the client before the call.

Nurturing Existing Leads & Customers (25%)

Reach out for the next steps, follow up on leads, social selling, and do other things to be front and center with the client.

Strategy (10%)

Analyzing results of past campaigns and tweaking future outreach campaigns and approaches.

Coordination & Administrative(15%)

Updating templates, the CRM and coordinating with the team as required. Coordination with the Ops team

What is in it for you?

The earning potential for this role is high. SEO/PPC clients are recurring clients, and our retention rate is high.

Requirements for the Account Executive Role

2 to 5 years of experience selling Digital Marketing Services
Ability to conduct “Mini-Closes” in Succession
Genuine customer empathy
Organized and strong time management skills
Experience working with Ahrefs and doing fundamental SEO Analysis for client sites

About the Account Executive Role

About Us

FirstPrinciples Growth Advisory is a premier digital marketing partner to help scale MQLs cost-effectively by identifying the right growth channel for your SaaS Business.

Role Break-Up

Lead Generation (25%)

The Account Executive will also be partly responsible for generating his/her leads. We expect to spend about 2 hours (about 70) dials making outbound calls using our CRM/day.

Nurturing New Leads/Pitch Cals (25%)

Nurturing Existing Leads & Customers (25%)

Reach out for the next steps, follow up on leads, social selling, and do other things to be front and center with the client.

Strategy (10%)

Analyzing results of past campaigns and tweaking future outreach campaigns and approaches.

Coordination & Administrative(15%)

Updating templates, the CRM and coordinating with the team as required. Coordination with the Ops team

What is in it for you?

The earning potential for this role is high. SEO/PPC clients are recurring clients, and our retention rate is high.

Requirements for the Account Executive Role

2 to 5 years of experience selling Digital Marketing Services
Ability to conduct “Mini-Closes” in Succession
Genuine customer empathy
Organized and strong time management skills
Experience working with Ahrefs and doing fundamental SEO Analysis for client sites

Frontend Developer React.JS (MERN Stack)

at OfficeBanao

2 recruiters

Posted by Aashish Gupta

Gurugram, Bengaluru (Bangalore)

0 - 3 yrs

₹3L - ₹15L / yr

React.js

Javascript

MERN Stack

NodeJS (Node.js)

We are looking for a kickass MERN Stack developer to work on the next big thing. We are a team of innovators, creators, and believers working hard to digitize the $100Bn traditional industry & make it smart using advanced technologies like AI, AR, and Web3.0 (NFTs, Metaverse).

Come and Join the future.

This is an opportunity to work directly with Industry experts having 20+ years of experience in Technology and product development.

Roles and Responsibilities

Developing front end website architecture.
Designing user interactions on web pages.
Developing back end website applications.
Creating servers and databases for functionality.
Ensuring cross-platform optimization for mobile phones.
Ensuring responsiveness of applications.
Working alongside graphic designers for web design features.
Seeing through a project from conception to finished product.
Designing and developing APIs.
Meeting both technical and consumer needs.
Staying abreast of developments in web applications

Desired Candidate Profile

Strong organizational and project management skills.
Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
Familiarity with JavaScript frameworks such as Angular JS, and React JS.
Proficiency with server-side languages like Nodejs, and Expressjs.
Familiarity with database technology such as MySQL, Postgresql or MongoDB.
Excellent verbal communication skills.
Good problem-solving skills.
Attention to detail.

Developing front end website architecture.
Designing user interactions on web pages.
Developing back end website applications.
Creating servers and databases for functionality.
Ensuring cross-platform optimization for mobile phones.
Ensuring responsiveness of applications.
Working alongside graphic designers for web design features.
Seeing through a project from conception to finished product.
Designing and developing APIs.
Meeting both technical and consumer needs.
Staying abreast of developments in web applications

Desired Candidate Profile

Strong organizational and project management skills.
Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
Familiarity with JavaScript frameworks such as Angular JS, and React JS.
Proficiency with server-side languages like Nodejs, and Expressjs.
Familiarity with database technology such as MySQL, Postgresql or MongoDB.
Excellent verbal communication skills.
Good problem-solving skills.
Attention to detail.

Senior Compensation Analyst

at Elastic

5 recruiters

Posted by Nikita Rathi

Bengaluru (Bangalore)

4 - 8 yrs

₹14L - ₹30L / yr

Payment gateways

Payment processing

Compensation & Benefits

Compensation

HR analytics

+9 more

Elastic is a search company built on a free and open heritage. Anyone can use Elastic products and solutions to get started quickly and frictionlessly. Elastic offers three solutions for enterprise search, observability, and security, built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Cisco, eBay, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe and is publicly traded on the NYSE under the symbol ESTC. Learn more at elastic.co.

We’re looking for Compensation Advisor to help drive our compensation philosophy and programs to support our overall people strategies.

What You Will Be Doing:

Support our Corporate functions with all elements of general compensation including job evaluation & classification within the Elastic job infrastructure
Create and present comprehensive analysis to assess compensation issues in the business and provide market competitive and business aligned solutions using internal and external benchmark data sources
Partner and provide thought leadership to HR Business Partners, Recruiting, and line management on the administration of all Elastic compensation programs and policies
Assist in the planning and management of annual compensation processes and programs (e.g. Annual Compensation Cycle)
Design and build compensation metrics, reports, and tools to inform compensation program decisions and forecast, report, and/or analyze compensation business outcomes
Partner with other Global Compensation team members and broader HR team in the design, development and maintenance of various compensation policies and programs
Evangelize Elastic’s Compensation and Total Rewards Strategy

What You Bring Along:

A real passion for fast-paced and dynamic environments, the ability to thrive in ambiguity and devote a diversified global view to all you do
Experience with compensation design and administration
A dedication to think big, use data to drive strategy, challenge convention, and potentially reinvent how work is done
A proficiency in optimizing compensation processes and programs with a keen understanding of the balance between structure and flexibility
The dexterity to balance critical, long term thinking about how we scale and optimize our rapidly growing employee base in tandem with the development and execution of global people strategies

And some of the basics:

Bachelor's Degree and 5+ years of related experience; or 3 years with a Master’s degree
3+ years of experience in compensation analysis, financial analysis, statistical analysis, and/or data modeling is required
Demonstrable mastery with Excel and Google suite
Experience working with HR Business Partners or similar in a business facing role to solve compensation challenges.
Experience working in a hyper-growth, global organization and exposure to compensation programs at scale
Strategic, analytical, critical thinker who isn’t afraid to get into the details; real passion for problem solving
Excellent written and verbal communication and presentation skills
High degree of integrity and honesty; ability to exercise confidentiality and neutrality in complex and sensitive situations
A sense of humor and ability to roll with the punches definitely a plus.

Additional Information - We Take Care Of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Double your charitable giving - We match up to $1500 (or local currency equivalent)
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave

Support our Corporate functions with all elements of general compensation including job evaluation & classification within the Elastic job infrastructure
Create and present comprehensive analysis to assess compensation issues in the business and provide market competitive and business aligned solutions using internal and external benchmark data sources
Partner and provide thought leadership to HR Business Partners, Recruiting, and line management on the administration of all Elastic compensation programs and policies
Assist in the planning and management of annual compensation processes and programs (e.g. Annual Compensation Cycle)
Design and build compensation metrics, reports, and tools to inform compensation program decisions and forecast, report, and/or analyze compensation business outcomes
Partner with other Global Compensation team members and broader HR team in the design, development and maintenance of various compensation policies and programs
Evangelize Elastic’s Compensation and Total Rewards Strategy

What You Bring Along:

A real passion for fast-paced and dynamic environments, the ability to thrive in ambiguity and devote a diversified global view to all you do
Experience with compensation design and administration
A dedication to think big, use data to drive strategy, challenge convention, and potentially reinvent how work is done
A proficiency in optimizing compensation processes and programs with a keen understanding of the balance between structure and flexibility
The dexterity to balance critical, long term thinking about how we scale and optimize our rapidly growing employee base in tandem with the development and execution of global people strategies

And some of the basics:

Bachelor's Degree and 5+ years of related experience; or 3 years with a Master’s degree
3+ years of experience in compensation analysis, financial analysis, statistical analysis, and/or data modeling is required
Demonstrable mastery with Excel and Google suite
Experience working with HR Business Partners or similar in a business facing role to solve compensation challenges.
Experience working in a hyper-growth, global organization and exposure to compensation programs at scale
Strategic, analytical, critical thinker who isn’t afraid to get into the details; real passion for problem solving
Excellent written and verbal communication and presentation skills
High degree of integrity and honesty; ability to exercise confidentiality and neutrality in complex and sensitive situations
A sense of humor and ability to roll with the punches definitely a plus.

Competitive pay based on the work you do here and not your previous salary
Health coverage for you and your family in many locations
Ability to craft your calendar with flexible locations and schedules for many roles
Generous number of vacation days each year
Double your charitable giving - We match up to $1500 (or local currency equivalent)
Up to 40 hours each year to use toward volunteer projects you love
Embracing parenthood with minimum of 16 weeks of parental leave

Technical Support

at Enpass Technologies Private Limited

2 recruiters

Posted by Meenakshi Kiran

NCR (Delhi | Gurgaon | Noida)

1 - 2 yrs

₹3L - ₹3.5L / yr

Technical support

Customer Support

Job Description

We are looking for a couple of awesome Product Support Engineers for our own software product Enpass password manager (www.enpass.io) which is being used by millions of end users worldwide and is available for iOS, Android, Windows, Mac, and Linux. It is a tech-oriented application, localized in 33 languages and has a vast and varied user-base, offering a wide scope of learning in every aspect of software testing and support.

This position requires well-rounded product support experience of 1 year. Further, it requires good command over specific OS internal settings, multitasking, mentoring, ability to assign and manage tasks for others and communication (written and oral) skills.

RESPONSIBILITIES

Provide first, second and third tier (L1, L2, L3) product support via email, Social media, and our Forums.
Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using Enpass.
Monitoring application processes, application logs and taking appropriate resolution actions in case of failures.
Ask customers targeted questions to quickly understand the root of the problem.
Resolving all customer issues in a time bound manner. Comply with the SLA for issue resolution.
Work closely with technical teams to investigate complex issues and enhance the quality of existing products.
Document and follow-up of customer suggestions for continued improvements to Development Team.
Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.
Constantly Improve Product Knowledgebase to use internally and a FAQ.
Work on improvement of customer's FAQ and User manual.
Taking ownership of customer issues reported and seeing problems through to resolution.

SKILLS & QUALIFICATIONS

Bachelors or Masters (Computer Science / Electronics / Electrical / IT / Computer Applications / Software Engineering).
1 to 2 years of related work experience required. Previous product support experience from a tech-oriented software product is a plus.
Technically sound and well versed in working with different cloud services, OS configurations & settings, networking basics and in-outs of software operations.
Knowledge of SQL, XML, JSON is a plus.
Ability to troubleshoot the cause of technical problem in using software.
Good interpersonal skills; well organized, detail oriented; multitasking; strong oral and written communication skills; previous experience in conducting basic troubleshooting of software via email, online web tools.
Ability to mentor and assign and manage tasks for others.
Ability to troubleshoot the tickets to determine the root cause of problems in a timely manner.

Job Description

Provide first, second and third tier (L1, L2, L3) product support via email, Social media, and our Forums.
Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using Enpass.
Monitoring application processes, application logs and taking appropriate resolution actions in case of failures.
Ask customers targeted questions to quickly understand the root of the problem.
Resolving all customer issues in a time bound manner. Comply with the SLA for issue resolution.
Work closely with technical teams to investigate complex issues and enhance the quality of existing products.
Document and follow-up of customer suggestions for continued improvements to Development Team.
Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.
Constantly Improve Product Knowledgebase to use internally and a FAQ.
Work on improvement of customer's FAQ and User manual.
Taking ownership of customer issues reported and seeing problems through to resolution.

SKILLS & QUALIFICATIONS

Bachelors or Masters (Computer Science / Electronics / Electrical / IT / Computer Applications / Software Engineering).
1 to 2 years of related work experience required. Previous product support experience from a tech-oriented software product is a plus.
Technically sound and well versed in working with different cloud services, OS configurations & settings, networking basics and in-outs of software operations.
Knowledge of SQL, XML, JSON is a plus.
Ability to troubleshoot the cause of technical problem in using software.
Good interpersonal skills; well organized, detail oriented; multitasking; strong oral and written communication skills; previous experience in conducting basic troubleshooting of software via email, online web tools.
Ability to mentor and assign and manage tasks for others.
Ability to troubleshoot the tickets to determine the root cause of problems in a timely manner.

UI Developer

at Dremio

4 recruiters

Posted by Pranavsinh Gohil (CW)

Hyderabad, Bengaluru (Bangalore)

7 - 10 yrs

₹30L - ₹40L / yr

Javascript

UI Developer

React.js

HTML/CSS

User Interface (UI) Design

+2 more

About the Role

Dremio’s user experience is one of its key differentiators and makes all your data easily accessible and shareable by your data consumers. UI Engineers at Dremio are responsible for the development of the user interface and user experience on Dremio’s Data Lake Engine.

Responsibilities and ownership

Own the full cycle of development of our modern single page web application from inception, design, development, testing, and production.
Care deeply about modular design patterns and frameworks to deliver an architecture that’s rooted in simplicity, that’s easy to iterate on and constantly evolve.
Passionate about ease of use, experience and quality of the product.

Requirements

5+ years of experience working with JavaScript frameworks such as React, Angular.js, Angular, or Vue.js.
2 years minimum experience with React is highly preferred and currently utilizing React in their current job.
Strong coding experience in JavaScript (or TypeScript), HTML, and CSS.
Passion about UI development and UX design
Shown proven success in delivering high-quality front end applications
Fluency in the understanding of SQL and databases (relational or non-relational)
B.S. or M.S in Computer Science in a relevant technical field or equivalent professional experience

About the Role

Responsibilities and ownership

Own the full cycle of development of our modern single page web application from inception, design, development, testing, and production.
Care deeply about modular design patterns and frameworks to deliver an architecture that’s rooted in simplicity, that’s easy to iterate on and constantly evolve.
Passionate about ease of use, experience and quality of the product.

Requirements

5+ years of experience working with JavaScript frameworks such as React, Angular.js, Angular, or Vue.js.
2 years minimum experience with React is highly preferred and currently utilizing React in their current job.
Strong coding experience in JavaScript (or TypeScript), HTML, and CSS.
Passion about UI development and UX design
Shown proven success in delivering high-quality front end applications
Fluency in the understanding of SQL and databases (relational or non-relational)
B.S. or M.S in Computer Science in a relevant technical field or equivalent professional experience

HR Manager

at Invendis Technologies India

1 video

1 recruiter

Posted by Hiring Manager

Bengaluru (Bangalore)

2 - 5 yrs

₹3L - ₹4L / yr

Human Resources (HR)

Recruitment

Recruitment/Talent Acquisition

Skills Required:
* Should have at least 4 Years prior experience as a HR Manager.
* Should have experience in employee engagement
* Prior software or telecom experience.
* Strategic planning, complex problem resolution and general management expertise.
* Experience in the following areas: human resources management, organizational development/change management, process improvement, compensation, staffing.
* Help employees with travel procedures
* Should have handled HR role in organisations of min size of 60+ people.