Sales Account Executive

As a Customer Success Specialist, you’ll be the driving force behind exceptional learner experiences—from the moment they join to achieving their career goals. Your mission? Enhance user love and transform learning journeys into success stories!

What You'll Do:

• Manage the Learner Journey: Own the entire user lifecycle, from onboarding to post-course support, ensuring a seamless and rewarding experience.
• Be the Voice of LearnTube: Engage with learners via calls, chat, and email, resolving queries, offering guidance, and ensuring they get the most out of our courses.
• Drive Performance Excellence: Meet and exceed key performance metrics: quality, productivity, and user feedback, setting new standards for success.
• Build Strong Relationships: Go beyond solving queries: foster deep learner engagement and loyalty by actively listening and responding to their needs.
• Elevate the Learning Experience: Ensure every paid learner receives top-notch attention and support, making their upskilling journey smooth and enjoyable.
• Support Career Success: Help learners land their dream jobs by providing career guidance, insights, and expert assistance in job placements.

About Us: At LearnTube, we’re on a mission to make learning accessible, affordable, and engaging for millions of learners globally. Using Generative AI, we transform scattered internet content into dynamic, goal-driven courses with:

• AI-powered tutors that teach live, solve doubts in real time, and provide instant feedback.
• Seamless delivery through WhatsApp, mobile apps, and the web, with over 1.4 million learners across 64 countries.

Meet the Founders: LearnTube was founded by Shronit Ladhani and Gargi Ruparelia, who bring deep expertise in product development and ed-tech innovation. Shronit, a TEDx speaker, is an advocate for disrupting traditional learning, while Gargi’s focus on scalable AI solutions drives our mission to build an AI-first company that empowers learners to achieve career outcomes.

We’re proud to be recognized by Google as a Top 20 AI Startup and are part of their 2024 Startups Accelerator: AI First Program, giving us access to cutting-edge technology, credits, and mentorship from industry leaders.

What We Are Looking For:

• 1-2 years of experience in core operations/ customer success
• Strong communication & interpersonal skills
• MS Excel proficiency
• Detail-oriented mindset
• Passion for learning & helping others grow

Why Join Us?

• Fast-growing startup: Be part of something big, with real impact on people’s careers.
• High autonomy & ownership: Your ideas matter, and you’ll see them in action.
• Collaborative & transparent culture: Great teamwork.
• Endless learning opportunities: Upskill while helping others do the same.

Key responsibilities:

1. Creating and maintaining Android applications that are high-quality, efficient, and scalable

2. Collaborating with cross-functional teams to create new features

3. Ensuring the performance, quality, and responsiveness of applications

4. Identifying and resolving bugs and performance bottlenecks

5. Conducting code reviews, maintaining code quality, and ensuring adherence to coding standards

6. Implementing and integrating APIs and third-party libraries

Participating in the entire Android development lifecycle, including planning, testing, and deploying applications

7. Providing technical guidance and support to other team members

Qualification

1. Bachelor's/master's degree in computer science, information technology, Engineering or a related field

2. Strong proficiency in Java, Javascript, and Kotlin

3. In-depth knowledge of Android SDK, Android Studio, and other various tools

4. Experience developing and publishing Android applications on the Google Play Store

5. Familiarity with RESTful APIs, JSON, and web services integration

6. An understanding of mobile UI and UX principles and design patterns

7. Knowledge of version control systems like Git

Solid understanding of software development principles, including agile methodologies

8. Strong problem-solving and debugging skills

9. Excellent communication and teamwork abilities

1. Bachelor's/master's degree in computer science, information technology, Engineering or a related field

2. Strong proficiency in Java, Javascript, and Kotlin

3. In-depth knowledge of Android SDK, Android Studio, and other various tools

4. Experience developing and publishing Android applications on the Google Play Store

5. Familiarity with RESTful APIs, JSON, and web services integration

6. An understanding of mobile UI and UX principles and design patterns

7. Knowledge of version control systems like Git

Solid understanding of software development principles, including agile methodologies

8. Strong problem-solving and debugging skills

9. Excellent communication and teamwork abilities

Your Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking and social media.

2. Calling 65-70 leads everyday

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month) 7. “Go the extra mile” to drive sales

Mission Statement

1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along with you paid stipend along the journey.

2. We create career oritented BDT in this 1 month whose skill becomes unmatched across the sector.

3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve License to Sell (L-2-S)

4. You will be entitled for training stipend of INR. 21428. In-office attendance of 90% is mandatory in 1month of training

5. Post 1L Revenue achievement, you will be entitled for below

US/ Canada Shift (8:00 pm to 5:00am) - INR 7.23 LPA (4.83 Fixed + 2.4 LPA Variable)

What are we looking for?

1. Proficiency in English

2. Thorough understanding of marketing and negotiating techniques

3. Fast learner and passion for sales

4. Self-motivated with a results-driven approach

5. Proven experience in sale or relevant role is a plus

6. A friendly and energetic personality with customer service focus

Criteria

1. Willing to work 5 days in a week in a fast paced startup

2. Ready to work from Office and join immediately.

What are the behavioral attributes that we are looking for?

- A keen desire to bring growth for a fast-growing Series B funded startup

- An apparent Founder's mindset

- The candidates should be able to work in a high paced ever-changing digital environment. The role will require you to be resourceful, proactive and an expert communicator. In turn it offers immense learning and growth.

- Don't forget to carry along a dash of humor. It never hurts. And we are fun loving people

Requirement:

• Min 2-3 Year Experience. Preferably in the E-commerce domain. 
• Proficient with both MySQL and NoSql Databases (Elastic, Mongo)
• Strong hold on  Python
• Experience with JavaScript/JQuery
• Ability to do software design for a enterprise web application
• Working knowledge of a MVC front-end framework
• Proficient in HTTP protocol, REST APIs, JSON
• Ability to do database design and modeling
• Proficient in OOPS concepts and writing code using classes
• Ability to write modular and clean code

• Meeting with clients to discuss website design and function.
• Designing and building the website front end
• Creating the Website architecture
• Designing and managing the website back end including database and server integration.
• Generating wordpress themes and plugins
• Bootstrap will add advantage.

Position : All India Head - Design 

Reporting to : Joint President

Location : Mumbai (BKC)

Job Purpose

• Creating functional and appealing features on Mobile and Web applications that enhance customer experience and user-friendliness and thereby result in growing the customer base and business revenues.

Key Deliverables

• Gathering and evaluating user requirements, designing elements and building navigation components in collaboration with the Product Team
• Illustrating design ideas using storyboards, process flows and sitemaps
• Designing graphic user interface elements, like menus, tabs and widgets
• Conceptualising and building the page navigation buttons and search fields
• Developing UI mockups and prototypes that clearly illustrate how the application will function and look like
• Preparing and presenting innovative ideas to internal teams and key stakeholders
• Identifying and troubleshooting UX problems 
• Conducting layout adjustments based on user feedback
• Conceptualising, developing and implementing style standards on fonts, colours and images

Qualifications & Experience

• Graduation in Design with a specialisation in Application Design or Strategic Design or Interaction Design or Product Design or Information Design or Customer experience (not Fashion Design and Graphic Design)
• 10+ years of relevant work experience 
• Proven track record in conceptualising and developing successful, high-quality Mobile and Web applications

Required Skills and Competencies

• Proven work experience as a UI/UX Designer 
• Portfolio of design projects
• Knowledge of wireframe tools like Wireframe and InVision
• Up-to-date knowledge of design software like Adobe Illustrator and Photoshop
• Team spirit; strong communication skills to collaborate with various stakeholders
• Good time-management skills

Job Description

Responsibilities:-

• To understand the specifications and programmed it.
• To articulate unit test case and unit test the programmer
• Producing clean, efficient code based on specifications.
• Verify and deploy programs and systems.
• Gather and evaluate user feedback.
• Recommend and execute improvements.

Job Requirement:-

• Experience in Microsoft ASP, C#, SQL server, and github.
• Experience with software design and development in a test-driven environment.
• Experience with databases.
• Ability to learn new languages and technologies.
• Good communication skills.

Who can Apply:-

Education:- No bar

Experience:- Good to have:-BFSI domain and professional certification