Sales Account Executive

oC#, 

oASP.NET, 

oSOLID principles, 

oDDD, 

oUnit/integration testing, 

oReact / typescript, 

oSQL, 

oAgile SCRUM 

oOracle, SQL Server, Snowflake 

∙Additional expectations 

oAWS, 

oDocker 

oterraform, 

oCoding with Copilot, 

oGMP or other strict compliance projects, 

oCode reviewing, 

oPair programming, 

oInterest in Functional Programing 

Roles & Responsibilities:

· Collaborate closely with clients to understand their requirements, goals, and any gaps.

· Lead the planning, prioritization, design, development, and deployment of projects.

· Possesses in-depth knowledge and expertise in Workday HCM and Workday Security.

· Support existing security setup and create/update security assignments as needed.

· Act as a subject matter expert for Workday Security and provide guidance to clients and colleagues.

· Stay updated with the latest industry trends and developments in the HCM area and understands how roles and responsibilities drive access to the system.

· Collaborate with sales and business development teams to identify new opportunities and contribute to proposal development.

· Utilize your business knowledge and expertise to identify opportunities for technical improvements.

· Work with colleagues across various domains to deliver results and take ownership of both individual and team outcomes.

· Recognize and embody our purpose and values, applying them in your projects and client interactions.

· Foster relationships and communicate effectively to positively influence peers and stakeholders.

Qualification & Experience:

•  At least 3 years of hands-on experience in configuring in Workday HCM and Security.
• Proactive approach to identifying and addressing security vulnerabilities.
• Deep understanding of Workday Platform, including HCM and other HR modules.
• Big plus if you have worked on Workday Financial domain security as well.
• Ability to work with HR, finance, and IT teams to align security solutions with business needs.
• Strong professional communication skills, both written and verbal.
• Ability to work effectively in a team-oriented environment.
• Proven ability to establish relationships with stakeholders and internal teams.
• Excellent attention to detail and follow-through.

Role - Sr. Executive - Paid Social, India (Gurgaon, Bangalore,

Mumbai)

Overview of job -

Our Client is the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally. We are currently looking for a Sr. Executive – Performance Marketing for its Services Hub . In this role, you will be responsible for a massive opportunity to build and be a part of largest performance marketing setup. This role assumes responsibility of crafting a performance strategy for clients and create success stories. 

What you’ll bring:

● You are proficient in English

● You have 2+ year experience of planning and managing Social campaigns

● You have a high-level knowledge of Paid social platforms

● You possess strong analytical skills and a natural affinity for numbers ● You are able to examine raw data, draw conclusions and develop actionable recommendations as needed

● You have experience maintaining quality standards at scale

● You have a passion for everything digital, with an active interest and understanding of online advertising industry trends

● You have excellent communication skills, both verbal and written

● You are proficient in Microsoft Excel and Google Sheets 

We are seeking a highly skilled Team Lead – MERN Stack Developer to lead the development and delivery of scalable, maintainable, and high-performance applications using MongoDB, Express.js, React.js, and Node.js. The ideal candidate will have strong technical expertise, leadership skills, and a passion for building innovative solutions. If you have experience in microservices, micro-frontends, message queues, Redis, CI/CD, and best practices for large-scale applications, we’d love to have you on our team.

Key Responsibilities

Technical Leadership & Team Management

• Lead and mentor a team of developers, ensuring smooth collaboration, technical growth, and high-quality deliverables.
• Assign tasks, set priorities, track progress, and ensure project deadlines are met.
• Conduct code reviews to maintain coding standards, ensure maintainability, and improve code quality.
• Promote a culture of innovation, continuous learning, and problem-solving.
• Architect and implement microservices, micro-frontends, and modular micro-apps for scalable and maintainable solutions.
• Collaborate with stakeholders to translate business requirements into technical designs and implementation plans.
• Optimize performance and scalability for large-scale applications with dynamic data flows.

Backend Development (Node.js & Express.js)

• Design and implement secure, scalable backend structures and APIs.
• Develop reusable tools and libraries to support a microservices architecture.
• Handle error management and debugging for seamless application functionality.
• Work with message queues like RabbitMQ, Kafka, or Redis for event-driven communication.
• Use tools like New Relic or Prometheus to monitor and debug production systems.
• Solve challenging technical problems with smart, scalable solutions.

Database Management (MongoDB)

• Design efficient and scalable database schemas for large-scale projects.
• Optimize database performance using indexing, aggregation, and advanced querying techniques.
• Leverage MongoDB features like sharding and replication to handle large datasets efficiently.

Frontend Development (React.js & JavaScript)

• Build and optimize reusable, high-performance React.js components and dynamic user interfaces.
• Develop robust solutions for complex UI interactions, including drag-and-drop functionality.
• Implement efficient state management using Redux, Context API, or React Query.
• Optimize web performance, including DOM manipulation, memory management, and responsiveness.
• Ensure applications adhere to WCAG accessibility standards and provide excellent user experiences.

Best Practices & Continuous Improvement

• Define and enforce coding standards, workflows, and best practices for high-quality development.
• Develop and maintain CI/CD pipelines for automated testing and deployment.
• Write secure and robust code to protect against vulnerabilities like XSS and CSRF.
• Regularly monitor and optimize application performance, security, and scalability.
• Stay updated on the latest trends in MERN stack technologies and software development practices.
• Collaborate with DevOps teams for containerized deployments using Docker and Kubernetes.

Responsibilities

• Receive calls, emails, trip feedback, and send an initial response within the SLA’s.
• Document all information according to standard operating procedures
• Categorize the request/Label it according to SOP (Type and Criticality)
• Identify the RCA (Root cause analysis) and the action items and document it in the internal note. This will help in breaking the issue into smaller parts and understand the cause for it. Guidelines for identification of RCA are present in the SOP
• Follow up with the owner with the result of RCA to identify the action items.
• Respond back to the employee with the best possible solution.
• Monitor the resolution for a day (if required) and then close the ticket. 
• Quality check for every call will be done on a real time basis.

• Consistently embarking an excellent first impression on call, delivering exceptional customer experience
• Engage potential customers in dialogue that opens opportunities with the help of scripts and presence of mind
• Going an 'extra mile' to create happy customers to drive loyalty and increase repeat purchase
• Contacting prospective clients / existing customers to inform them about the product using scripts
• Accurately record details of communication with customers
• Developing and sustaining solid relationships with customers to encourage repeat business
• Answer questions about product features in an engaging manner
• Answer all customer questions honestly and accurately
• Using sales scripts drive sales and respond to customer objections
• Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.

• Create Email, SMS & push campaigns to increase conversions rates & repeat purchases
• creating user journeys using marketing automation tool (web engage) to increase retention rates (purchases from returning users)
• A/B testing the campaigns to increase CTRs, open rates & conversions from the campaigns

Requirement

• Should have exposure of working on D2C (Direct to Consumer)/B2C (Business to Consumer) brands E-commerce websites

Skill required

• Expertise in creating email & SMS campaigns
• Analytical mindset
• Prior experience with web engage is an added advantage
• Candidates working for B2C or D2C background is mandatory.
• Expertise in retention and retargeting campaigns is an added value.
• Candidates who can join immediately or max 15 days can apply