Accountant

Hiring: Customer Support Superstar! 🚀

We are looking for a friendly, quick-thinking Customer Support Associate to join our team and help our customers have the best experience possible.

What you’ll do:

• Be the Voice: Respond to customer queries via chat, email, and phone.
• Solve Puzzles: Troubleshoot issues and provide clear, helpful solutions.
• Keep it Real: Maintain a positive, empathetic, and professional attitude.
• Team Up: Work with other departments to fix recurring bugs or issues.

What we’re looking for:

• Excellent communication skills (you love talking to people!).
• Ability to stay calm under pressure.
• A "can-do" attitude and quick learning speed.
• Previous experience in support is a plus, but not a dealbreaker.

Why join us?

• Competitive pay & perks.
• Fun, remote-friendly work culture.
• Opportunities to grow within the company.

Interested?

Apply with your Resume.

Inflection.io is a venture-backed B2B marketing automation company, enabling to communicate with their customers and prospects from one platform. We're used by leading SaaS companies like Sauce Labs, Postman, BILL, Mural, and Vercel, many of which pay more than $100K/yr (1 crore rupee).

And,... it’s working! We have world-class stats: our largest deal is over 3 crore, we have a 5 star rating on G2, over 100% NRR, and constantly break sales records. We’ve raised $14M in total since 2021 with $7.6M of fresh funding in 2024, giving us many years of runway.

Why Join Us Now?

We’re at a pivotal growth stage, transitioning from a promising startup to a market leader. Joining us means being part of a journey where your contributions directly impact our trajectory. Our compact team of approximately 30 employees ensures that every voice is heard, and innovation is at the forefront.

Our Culture

At Inflection.io, we pride ourselves on fostering a culture of collaboration, continuous learning, and innovation. Our team comprises passionate professionals from diverse backgrounds located across India, USA, and Canada, united by a shared vision to revolutionize B2B marketing automation. We believe in empowering our employees, offering opportunities for rapid growth, and celebrating successes together.

What you’ll be doing

• Shape and evangelize the product vision and roadmap, grounded in customer pain points and Marketing Ops best practices.
• Conduct market research, competitive analysis, and customer interviews to validate opportunities and prioritize features.
• Author clear product requirements, user stories, and acceptance criteria; partner with UX/UI to ensure intuitive user experiences.
• Lead agile ceremonies (planning, grooming, demos), track sprint progress, and re-prioritize backlog based on stakeholder input and data.
• Monitor product performance against key SaaS metrics, identify friction in Marketing Ops workflows, and drive continuous optimization.

Mandatory Qualifications & Skills:

• 5+ years of overall experience, including 3–5 years of hands-on product management in B2B SaaS, with strong exposure to Marketing Operations workflows and tools
• Background in marketing-technology (MAPs, attribution, lead scoring) a strong plus
• Proven track record owning full product lifecycle: ideation, requirement gathering, go-to-market, measurement, and iteration.
• Data-driven decision-maker: comfortable defining success metrics, running experiments, and pivoting based on results.
• Proficiency in using AI coding tools like Claude Code or Cursor.
• Excellent cross-functional collaborator—adept at aligning engineering, design, marketing, sales, and customer success.

Requirements: 

• 5-8 years of experience in software development 

• Solid working experience in Java and J2EE development skills. 

• Object-oriented and service-oriented design concepts, including knowledge of data transfer objects and associated design patterns. 

• Experience with Angular Framework, JavaScript, and CSS. 

• Comprehensive knowledge of Web design patterns and front end technologies like HTML5, JQuery and MVC framework like spring and Spring Boot. 

• Excellent communication skills with the ability to solicit and formalize requirements and work with end users/customers. 

• Experience with agile development methodology. 

Company Name: JNJ TECHNOLOGIES & SERVICES Job Profile: Team Leader Job Description We're seeking a qualified Team Leader is responsible for developing the sales team, coordinating sales operations and implementing sales techniques that allow the business to meet and surpass its sales targets consistently. The team leader is responsible for supervising, managing, and motivating team members on a daily basis. able to act proactively to ensure smooth team operations and effective collaboration. Requirement & Skills Proven work experience as a team leader or supervisor Excellent communication and leadership skills Organizational and time-management skills Decision-making skills Experience: 4 - 5 years Job Location: Work from home Selection process:- HR round & Manager round Qualification: Any Graduate/Post Graduate Working days: 6 working days (Sundays off) Shifts: 10:00am - 7:00pm Mandatory language: English Laptop: candidates are to use their own laptops. Additional Compensation: If applicable, this will be decided on the basis of your designation

1. AWS Cloud Solutions: We expect you to have a strong understanding of AWS services and how to architect solutions using them.
2. Use of DynamoDB, S3, Vault, Lambda, or other AWS infrastructure components.
3. Design scalable, highly available, and fault-tolerant cloud architectures.
4. Continuous Integration and Deployment (CI/CD): Understanding CI/CD pipelines and tools like AWS CodePipeline, CodeCommit, and CodeDeploy is essential. 
5. Advanced concepts in React Native. 

Skills:-

Javascript, HTML, CSS, Angular.

Responsibilities: -

• Developing and maintaining all server-side network components.

• Ensuring optimal performance of the central database and responsiveness to
front-end requests.

• Collaborating with front-end developers on the integration of elements.

• Designing customer-facing UI and Front-end services for various business
processes.

• Developing high-performance applications by writing testable, reusable, and
efficient code.

• Implementing effective security protocols, data protection measures, and
storage solutions.

• Running diagnostic tests, repairing defects, and providing technical support.

• Documenting Node.js processes, including database schemas, as well as
preparing reports.

• Recommending and implementing improvements to processes and
technologies.

• Keeping informed of advancements in the field of Front-end development.

Required Skills and Professional Expertise:

• Bachelor's degree in computer science, information science, or similar.

• Proven hands-on- experience on Software Development.

• At least one year of experience in Angular js.

• Hands-on-experience in designing application using  Angular js, HTML, CSS, Javascript.

• Profound insights of Angular (Class loading, Memory Management,
Transaction Management etc.)

• Experience in developing Web applications using at least one popular web
framework (MVC)

• Experience with test-driven development.

• Superb interpersonal, communication, and collaboration skills.

• Exceptional analytical and problem-solving aptitude.

• Availability to resolve urgent web application issues outside of business hours.

We are looking for a copywriter that can deliver words and meaning to advertising visuals. Shall be responsible for writing compelling marketing and promotion materials for different verticals of industries. 

•  Coordinate with the account managers to discuss the brand requirements.
•  Write sellable copy for a variety of media including social, print, video, and online
•  Brainstorming visual and copy ideas with the creative team.
•  Get a detailed brief to interpret the client’s needs and develop a creative concept that suits their purpose.
•  Creating drafts of creative concepts with the briefs available and through data research.
•  Presenting final output of creative concepts to the account managers.
•  Working as a part of a team with account leads, designers and technical dept.
•  Stay current on trends and competitors within the editorial sphere

• The position is responsible for manages and directs an E-commerce sales force to achieve sales and profit goals.

• Develop ecommerce sales strategies to meet revenue and growth targets
• Implement and utilize analytics to track sales trends and identify opportunities for growth
• Conceptualize digital marketing initiatives, analyze data and measure results
• Partner with brand to leverage all marketing opportunities on platforms like Big basket, Grofers, Flipkart, Swiggy, Amazon, Nykaa etc.
• Create and manage product descriptions for online marketplace platforms
• Pioneer and create new opportunities with ecommerce accounts, identifying white space and marketing opportunities to generate sales
• Build a trust and foster a relationship to be recognized as a premium ecommerce supplier
• Conduct extensive online research, at all times understanding marketing and sales strategies from all major ecommerce retailers
• Actively participate in scheduled internal weekly and annual sales meetings, preparing in advance to share relevant and beneficial information