Customer Success Executive

 B.S. or above degree in Computer Science or related technical field  Work ethics: As a company and team we expect you to be an expert in your field, within our team – operating alone and as a project team. Projects, tasks, customer scenarios can change each day, so we expect you to be dynamic and self-managed.  As a team, we “lean-in” to support our teammates where and when possible.  The ability to work alone and as a team.  At least 3 years’ experience in an international Enterprise-level customer facing role, ideally in Enterprise Support or as a Technical Consultant.  Proven troubleshooting and problem-solving skills. o Note: we’d appreciate some brief examples to review during interview stages, including examples relating to Python.  Excellent level English, experience of working with Enterprise customers. Be comfortable with delivering presentations to larger audiences  Enterprise infrastructure solution architecture experience o Good knowledge of OAuth 2.0, OpenID Connect and SAML security standards with global identity providers including AADS, ADFS, GoogleID, OKTA , PING o Azure platform experience with related certifications o At least basic knowledge of Python. o Remote software distribution technologies like SCCM/ARD etc. desirable o Windows Application packaging and deployment experience desirable o Windows Virtualisation technologies experience including Citrix, Windows Remote Desktop, App-V, Hyper-V VMware Horizon, Windows Virtual Desktop desirable

Develop and implement comprehensive online marketing strategies to

achieve company objectives.

 Manage and optimize online advertising campaigns, including PPC, display ads, and remarketing.

 Conduct keyword research and monitor SEO performance to improve organic search rankings.

 Plan and execute email marketing campaigns, including segmentation,content creation, and performance analysis.

 Manage social media channels, create engaging content, and monitor

community engagement.

 Create and optimize landing pages and conversion funnels to maximize lead generation and customer acquisition.

 Analyze website traffic and user behaviour using web analytics tools to identify areas for improvement and conversion rate optimization.

 Collaborate with the content team to develop high-quality, SEO-friendly content for websites, blogs, and other digital platforms.

 Stay up-to-date with industry trends, best practices, and emerging digital marketing technologies.

 Monitor and report on the performance of online marketing campaigns using analytics tools and prepare regular reports for management.

 Assessing the online user experience and developing strategies to increase NPS.

 Monitoring and maintaining the media budget.

QUALIFICATIONS  Bachelors' degree in marketing, business, or a related field.

 Proven experience in online marketing, preferably in a managerial role.

 Strong understanding of digital marketing channels, including SEO, PPC, email

marketing, and social media.

 Proficiency in using marketing automation tools, web analytics platforms, and

content management systems.

 Knowledge of HTML, CSS, and website optimization techniques.

 Excellent analytical skills with the ability to interpret data and make data-

driven decisions.

 Strong project management skills with the ability to prioritize and manage

multiple projects simultaneously.

 Excellent written and verbal communication skills.

 Creative thinking and problem-solving abilities.

 Up-to-date with the latest digital marketing trends and best practices

Head of Creator Community (Remote)

Headquartered in California and Y Combinator-backed, the client is a Shopify-like platform for creators & knowledge professionals (coaches, instructors, experts, etc.) to launch, manage and grow their business online.

Founded by IIT/ IIM/ BITS/ Yale/ BCG Alumni and 3X Entrepreneurs, we are well funded and backed by top Indian VC firms along with start-up veterans like Kunal Shah (CRED) and founding team members at OYO.

Key Responsibilities :
Responsible for developing a sense of community amongst the Client creator base
Ensure all Client creators are benefiting from the community
Formulate customer delight moments
Develop non-product solutions that will enable retention and increase customer satisfaction
Develop partnerships that will help in creator retention

Required Skills :

4+ yrs experience in a startup environment
Strong interpersonal skills, ability to form relationships and build a network
Good network amongst influencers
Content Writing
Strong problem solving skills
3 best things about the job -
A great opportunity to learn and develop yourself, immense career growth
Be part of the leadership team at one of India's fastest-growing start-up
Flexibility and complete ownership of your work

Job Summary: We are looking for a proficient PHP Full Stack Developer specializing in Laravel to join our team. The ideal candidate should possess in-depth knowledge and hands-oJob Summary:

We are looking for a proficient PHP Full Stack Developer specializing in Laravel to join our team. The ideal candidate should possess in-depth knowledge and hands-on experience in Laravel framework development, along with proficiency in front-end technologies. You will be responsible for building and maintaining robust web applications, ensuring high performance, and contributing to the entire software development lifecycle.

Responsibilities:

Develop, implement, and maintain scalable web applications using PHP with a focus on Laravel framework.

Design and develop efficient, reusable, and reliable code for both front-end and back-end components.

Collaborate closely with the design and product teams to translate UI/UX design wireframes into functional web applications.

Create and optimize database schemas and queries (MySQL, MongoDB, etc.) for performance and reliability.

Implement and maintain RESTful APIs for seamless integration with front-end interfaces.

Conduct code reviews, debugging, and troubleshooting to maintain code quality, performance, and application stability.

As a Power Apps Developer for PreludeSys, you will:

·       Understanding BRD and detail design documents and overall architecture of the application being worked on.

·       Creating, modifying and upgrading canvas, model and portal applications as per the specifications and needs of the customer within the timeframe specified.

·       Look at the defects, issues raised and fix it within the assigned SLA. Periodically review metrics to understand gaps and equip with training, Online courses.

·       Process Improvement, Suggestion of tools, Identifying automation, reusable opportunities. Support organizational initiatives and be an enthusiastic participant.

·       Keep all the stakeholders aware of the Update on Progress, Issues, Clarifications, Dependencies in a short but complete status update. Guiding the team on technical challenges.

You Are Great At:

·       Power Apps developer with 2+ years of work experience in Power Apps.

·       Experience in creating Canvas, Model and Portal applications.

In-Depth Knowledge of Power Automate.

·       Used dataverse, Approval flows, connectors.

              Created both basic, Advanced forms for Portal, Familiar with UI Customization, Liquid Code.

Must Have:

·       Bachelor’s degree in software engineering, computer science or similar program

·       5 to 7 Years of work experience

·       In-Depth Knowledge in Power Apps concepts

·       Experience with Power Apps,Power Automate

·       Knowledge on Agile concepts

·       Excellent Oral and Written Communication skills