Customer Success Executive

Job description

About Us:

We are a leading organization that specializes in providing professional training in specific ERP tools with primary focus in SAP tailored for application across diverse industries. We empower individuals and businesses to thrive in the digital era through comprehensive and practical training programs.

Key Responsibilities:

1. Content Creation:

- Develop high-quality and engaging content for various digital platforms, including blog posts, articles, ebooks, and social media posts.

- Collaborate with subject matter experts to create educational content that aligns with the needs of our target audience.

2. Digital Campaign Management:

- Plan, execute, and optimize digital marketing campaigns across platforms such as Google Ads, social media, and email to drive awareness and lead generation.

- Monitor campaign performance, analyze data, and provide actionable insights for continuous improvement.

3. SEO Strategy:

- Implement SEO best practices to enhance the visibility of our training programs in search engine results.

- Conduct keyword research and optimize website content for search engines.

4. Social Media Management:

- Manage and grow our social media presence by creating and curating content, fostering community engagement, and driving conversations relevant to our industry.

5. Email Marketing:

- Develop and execute email marketing campaigns to nurture leads, promote events, and share valuable content.

- Segment and target audiences to maximize the impact of email communications.

6. Collaboration and Cross-functional Communication:

- Collaborate with internal teams, including Sales and Product Development, to align marketing efforts with business goals.

- Stay updated on industry trends and competitors to ensure our marketing strategies remain innovative and effective.

Qualifications and Experience:

- Proven experience in digital marketing, with a focus on content creation and strategy.

- Familiarity with digital tools and technologies relevant to the training industry.

- Strong writing and editing skills with the ability to create engaging and informative content.

- Proficiency in SEO, social media management, and email marketing platforms.

- Analytical mindset with the ability to interpret data and make data-driven decisions.

- Excellent communication and collaboration skills.

Expected Start Date: 01/03/2024

Job Types: Full-time, Permanent

Salary: ₹8,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Required)
• Digital marketing: 1 year (Required)

Ability to Commute:

• Kolkata, West Bengal (Required)

Ability to Relocate:

• Kolkata, West Bengal: Relocate before starting work (Required

Position - Senior Salesforce Consultant

Experience - 3+ years

Location - Gurgaon / Jaipur / Remote

Concretio was incorporated in 2014 by Mr. Abhinav Gupta (Salesforce MVP 8 times in a row) and Anjana Gupta, with a motive to build a team of passionate individuals, who want to develop high-quality solutions and enjoy challenges posed by rapidly changing technology. Concretio Apps aims to grow steadily with its positive and friendly environment. Flexi work timings and work from home option (Once you are on client project), fully paid Certifications, 360 degree grooming, 5 days a week and great work life balance are some of our key USPs, along with other employee-friendly policies. We are looking for highly skilled Salesforce Developers OR Other Tech Developers (Java / Javascript / Angular / PHP / .NET) who love to stay on the technical side of the curve and look to groom themselves as a Salesforce Architect going forward. You will get a training to work in Cloud Computing (Salesforce & its Lightning Javascript framework as well). At Concretio, we believe that work can happen from anywhere. We believe people should be able to work and learn together whether they're across the table or across the world from each other. We are open for the Remote / Work from Home option as well, so location is not a constraint any more.

Job Responsibilities

● Developing applications for the Salesforce.com platform.

● Developing Javascript frontend/apps and integrations using REST/SOAP JSON/XML.

● Coding APEX and custom applications for Salesforce instances.

● Design, code, configure, document, deliver and support solutions to meet business needs in Salesforce, including configurations, customisations, and integrations.

● Work with Application Architects and Tech Leads to design integrations between Salesforce.com and other systems across the enterprise.

● Code, configure, unit test and create supporting documentation for application development tasks.

● Demonstrated experience building integrations with Salesforce.com (REST/SOAP - XML/JSON) Soft Skills Checklist

● Always learning attitude, with the rapidly changing Salesforce and Tech landscape, it’s a must.

● Consultant mindset, we will help you develop these soft skills, but an open attitude is needed. Talking to a client/business-user, understanding their pain points, and delivering a solution is key to project success here.

● Sense of ownership and self-discipline: We don’t like chasing our people for status multiple times a day. If you are one who enjoys taking ownership of tasks and delivering them without much monitoring, you will love it here. Tech Skills Checklist

● Strong Salesforce basics i.e. Configuration/Clicks concepts.

● Apex, Visualforce/Lightning(Aura/LWC).

● Excellent programming skills with a good understanding of OOPS.

● Knowledge of any DBMS (Tables, Joins, Relationships, SQL, Normalisation).

● Knowledge of core HTML, CSS and Javascript concepts.

● Experience of Chrome Extensions/Apps, Electronjs or NativeScript (nice to have). Cultural Alignment Checklist

● The educational part doesn't matter much

. ● CODING: Know, love and be comfortable in it.

● OPEN Mindset: An open, curious and learner profile is a must. WWW is changing at a crazy pace, we need someone who is open to adapt to this pace of change in Salesforce and tech

● We expect our team to crack suitable Salesforce certifications as KRAs, and happily sponsor the fees for the same.

● Sense of Ownership: We are not going to put a manager on your head, who will seek status updates every few hours (multiple times in a day). You will be given a task, and expectations will be to own the 100% success and failure for the same. We are never short on public praise and giving credit for a successful show.

● Excellent Craftsmanship: We differentiate and take pride in what we build and deliver to customers across the globe. Mediocrity is not appreciated here in anything. Top-quality code, deliverable, and communication is something we expect and continuously work to improve on a day to day basis.

● Strong Communication Skills: It's actually a MUST have for your experience level. Nice to have

● Salesforce Communities (Classic and using Communities). ● Taking ideas to AppExchange (OEM, Security Review). ● Developing SPA (Single Page Applications) in Salesforce.

● Hands-on experience in one or more JS/CSS frameworks (jQuery, React, Angular, Vue, Bootstrap, Foundation, etc).

● Hands-on experience of Cordova, Ionic, and Hybrid mobile development.

● How OAuth, SOAP, SAML, and other integration patterns work.

● NoSQL and how modern database systems work.

● Classic DBMS MySQL, Postgres etc.

● AWS, Google or Microsoft cloud experience

ython Developer responsibilities include:

• Writing effective, scalable code
• Developing back-end components to improve responsiveness and overall performance
• Integrating user-facing elements into applications

Job brief

We are looking for a Python Developer to join our engineering team and help us develop and maintain various software products.

Python Developer responsibilities include writing and testing code, debugging programs and integrating applications with third-party web services. To be successful in this role, you should have experience using server-side logic and work well in a team.

Ultimately, you’ll build highly responsive web applications that align with our business needs.

Responsibilities

• Write effective, scalable code
• Develop back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Coordinate with internal teams to understand user requirements and provide technical solutions

Requirements and skills

• Work experience as a Python Developer
• Expertise in at least one popular Python framework (like Django, Flask or Pyramid)
• Knowledge of object-relational mapping (ORM)
• Familiarity with front-end technologies (like JavaScript and HTML5)
• Team spirit
• Good problem-solving skills
• BSc in Computer Science, Engineering or relevant field

Job Description:

• Design and development of automotive feature/function software/components (ACC, AEB, TSR, LKA etc.) for ADAS/AD systems
• Coordination and regular interaction with different stakeholders and teams like testing, requirements, leads etc.
• Participate in SW requirement generation, SW architecture, detailed design etc.

Requirement:

• 3-7 years of experience in development of Algorithm & Functions for advance driver assist systems (ADAS), Autonomous driving (AD)
• Development experience with safety critical systems
• Experienced in development using MATLAB Simulink, TargetLink, Stateflow
• Experience in modelling and validation of control systems
• Knowledge of SIL, Performance Test, Functional testing
• Embedded software development using C, C++
• Issue management and version control
• Knowledge of ASPICE processes, Static analysis, MISRA checks etc.
• Strong written and verbal communication skills
• Proactive approach for problem solving

Good to have:

• Knowledge of ADAS/AD functions (ACC, TSR, AEB, LCA etc), Data Analysis
• Experienced in managing and authoring of function specification requirements
• Familiarity with AUTOSAR RTE

Nice to have:

• AUTOSAR, Functional Safety (ISO26262) exposure
• Scripting Knowledge - Python, MATLAB
• Working knowledge of automotive protocols like CAN, Ethernet etc.

InVideo is looking for a content associate to take charge of their internal content creation process. The candidate will be responsible for the production of video templates for the InVideo tool that has 5000+ templates currently. 

An ideal candidate should have: 

- An in-depth understanding of global content trends. 

- Strong authority and presence on all social media platforms.

- Understanding of video as a medium and how to communicate using the same

- Excellent command over the English language - verbal and written. 

- 2 to 4 years of experience in content creation on digital and most social domains.

- Experience in working with a medium-size creative team.

The duties of the candidate would be, but not limited to: 

- Conceptualising content for the templates along with creative product and growth leads.

- Curating scripts for templates and social media, in line with the current trends.

- Foreseeing emerging content trends and leveraging them in the platform strategy. 

ensuring that the design team is able to visually convert content into templates.

- Growing & Managing our network of external content providers to ensure quality and in-time delivery of video templates. 

- Working with creative leads to design and build compelling high-quality digital content that can be converted into extraordinary templates.

- Researching and Understanding the digital medium overall and various use cases that dominate the domain.

Main Priorities:

Experienced in Installation, Configuration and Maintenance of Microfocus EMS tool. Operational Knowledge on below mentioned modules is a must.

Network Node Manager

Network Automation

Operations Bridge Management

Service Management

Universal Discovery

ZENworks Configuration Management

ZENworks Patch Management

• He/She will be a part of a very agile short-cycle development with continuous integration in a dynamic start-up environment
• He/She will elaborate on technical concepts and actively integrate your own ideas and visions into the product
• He/She will do code reviews and support your colleagues in the daily business.
• Should have done Minimum three projects using any of these following technologies: Angular 2+
• Should have scored 7.0+ CGPA.
• Experience with building the infrastructure for serving the front-end app and assets
• Deep knowledge of AngularJS practices and commonly used modules based on extensive work experience