Customer Success Executive

Job Title : Senior Python Developer – Product Engineering

Experience : 5 to 8 Years

Location : Pune, India (Hybrid – 3-4 days WFO, 1-2 days WFH)

Employment Type : Full-time

Commitment : Minimum 3 years (with end-of-term bonus)

Openings : 2 positions

• Junior : 3 to 5 Years
• Senior : 5 to 8 Years

Mandatory Skills : Python 3.x, REST APIs, multithreading, Celery, encryption (OpenSSL/cryptography.io), PostgreSQL/Redis, Docker/K8s, secure coding

Nice to Have : Experience with EFSS/DRM/DLP platforms, delta sync, file systems, LDAP/AD/SIEM integrations

🎯 Roles & Responsibilities :

• Design and develop backend services for DRM enforcement, file synchronization, and endpoint telemetry.
• Build scalable Python-based APIs interacting with file systems, agents, and enterprise infra.
• Implement encryption workflows, secure file handling, delta sync, and file versioning.
• Integrate with 3rd-party platforms: LDAP, AD, DLP, CASB, SIEM.
• Collaborate with DevOps to ensure high availability and performance of hybrid deployments.
• Participate in code reviews, architectural discussions, and mentor junior developers.
• Troubleshoot production issues and continuously optimize performance.

✅ Required Skills :

• 5 to 8 years of hands-on experience in Python 3.x development.
• Expertise in REST APIs, Celery, multithreading, and file I/O.
• Proficient in encryption libraries (OpenSSL, cryptography.io) and secure coding.
• Experience with PostgreSQL, Redis, SQLite, and Linux internals.
• Strong command over Docker, Kubernetes, CI/CD, and Git workflows.
• Ability to write clean, testable, and scalable code in production environments.

➕ Preferred Skills :

• Background in DRM, EFSS, DLP, or enterprise security platforms.
• Familiarity with file diffing, watermarking, or agent-based tools.
• Knowledge of compliance frameworks (GDPR, DPDP, RBI-CSF) is a plus.

Technical Skill Set:

1. ASP. NET Development – Strong expertise in C#, ASP.NET, WPF, and solid understanding of SOLID principles, API development, and databases.

2. Cloud Technologies – Hands-on experience with AWS, Azure, or Google Cloud.

3. Software Development & Architecture – Proficiency in SDLC, Agile, Scrum, and DevOps frameworks.

4. Project Planning & Management – Experience in task allocation, tracking, estimations, and deliverables management.

5. Repository & Version Control – Familiarity with Git, SVN, or similar tools, along with basic networking concepts.

6. Product Lifecycle Management – Knowledge of requirement analysis, documentation, testing, and release management.

7. Project Planning Tools – Experience with tools like Microsoft Project Plan, JIRA, Redmine, or HP ALM/Quality Centre.

Leadership & Soft Skills:

1. Team Leadership – Ability to guide, mentor, and manage a team while ensuring high-quality deliverables within tight deadlines.

2. Client Engagement & Requirement Gathering – Skilled in collaborating with stakeholders to enhance and refine project requirements.

3. Strong Communication & Problem-Solving – Effective at handling challenges, making decisions, and ensuring smooth project execution.

Notice Period: Immediate

Shift Timings: Day Shift

Work Type: On Site

No. of Openings: 600

Salary: ₹16,500 – ₹17,500 per month

Languages Required: English and Hindi

Skills Required: MS Excel, Calling, Communication

Experience: 0 – 3 years

Qualification: Graduation (10 + 2 + 3)

Age Limit: 18 – 30 years

Job Description

Are you passionate about customer service and sales?

Are you looking to kickstart your career in a thriving, growth-focused environment?

If yes, Axis BPO Process invites you to join our team as a Tele Sales - Customer Care Executive!

This is an exciting opportunity for fresh graduates and experienced professionals alike to grow in a dynamic and supportive workplace. As part of our team, you will:

• Handle Inbound Calls:
• Deliver personalized and effective assistance to customers by addressing inquiries, resolving issues, and ensuring complete satisfaction.
• Cross-Sell Products and Services:
• Identify customer needs and offer tailored product and service solutions to maximize value for the customer and boost revenue.
• Maintain Accurate Records:
• Ensure that all customer interactions and transactions are meticulously documented for tracking progress and improving service quality.
• Follow Company Policies:
• Uphold the highest standards of professionalism by adhering to all company policies and procedures regarding customer care and sales.

Why Join Axis BPO Process?

✅ Immediate joining opportunity

✅ Day shift and comfortable work timings

✅ Build strong skills in customer management and sales techniques

✅ Learn from an experienced, supportive, and collaborative team

✅ Steady career growth with one of the fastest-growing BPOs

If you are enthusiastic about delivering exceptional customer experiences, have excellent communication skills in English and Hindi, and enjoy working in a results-driven environment — this role is for you!

Take the first step towards an exciting career with Axis BPO Process.

Apply today and be a part of our success story!

• Analyze complex data sets to identify trends, patterns, and insights to drive business decisions.

• Collaborate with cross-functional teams in an Agile environment to define and implement data-driven solutions.

• Create and maintain detailed reports and dashboards to track key performance indicators (KPIs).

• Work closely with product owners, developers, and stakeholders to ensure data requirements are met effectively.

• Utilize Jira for task management, sprint planning, and tracking project progress.

• Provide guidance and mentorship to junior team members in data analysis techniques and best practices.

Job Description - Sr. SDET

Creator of frameworks and tools that help engineering move fast. Advocates best practices. Metric & Data-driven in

decisions.

Do you thrive to help ship awesome software, not just prevent poor software from being released?

At TestVagrant we believe that shipping awesome software requires more than just testing and test automation. It

involves constant improvements to processes, tools, testing techniques, and approaches. It involves collaborating

with engineering & business teams, collecting metrics, analysing data, and innovating constantly.

If you're someone who champions & advocates quality, understands risks, and is courageous to drive the change,

then this position was made for you!

More about TestVagrant

We are a team of software consultants specializing in test engineering. We partner with our clients in their ambitious digital missions & integrate business, engineering, and technology to deliver quality software faster and safer.

As consultants, our goal is to ship awesome software. By expanding our identities and playing overlapping roles

across business, engineering & technology, we bring a deeper and more positive impact in amplifying business growth for our clients.

Our engineers have been building and contributing to open-source projects. Ekam.Studio and Optimus are a few to mention. Our thoughts and opinions are reflected in articles, blogs, and books.

You’ll spend time on the following:

● You will proactively seek out ways to avoid common software-testing problems such as test case duplication,

flaky tests, and maintainability

● You will pair including but not limited to devs, business analysts, engineering managers and operations to

identify gaps & improve team efficiencies

● Strive for quality to be baked-in and aspire to shift quality to the left

● Extend your passion for quality assurance practices to enable the engineering teams & coaches to adopt a

testing mindset.

● Spike, Compare and choose the right tools and eco-system for scalable and fast test automation

● Drive the creation of reliable automated testing frameworks with strong reporting capabilities that ensures

simple, effective analysis of failures for your team to use

● Capture metrics to measure the quality and make decisions that improve quality

The outcomes of this role include:

● The team is able to get faster feedback for changes and express confidence in safety-net

● The team is able to measure and gain insights into improvements to the product quality

● Team expresses increased confidence and trust in test assets

You’ll also spend time on the following:

● Storytelling and socializing the tech and engineering success stories across TestVagrant

● Take initiative and participate in others, that move organization forward, aligning with tech and engineering first culture

● Mentor the SDETs to grow in the direction of Sr. SDETs

● To achieve the above, most of the following experience is a must:

● You have worked as a Quality Analyst as part of a distributed engineering team, pairing with Devs, Business Analysts, and Infra teams

● You have championed the quality domain and are proficient in functional, non-functional, and exploratory testing techniques

● You have championed the testing domain and applied wisdom to prevent common mistakes

● You have collaborated with business and engineering teams to arrive at non-functional requirement

● You have contributed to various layers of the test pyramid

● You have designed, developed, and evolved scalable test automation frameworks from scratch

● You have proficiency in automation tools and techniques, including but not limited to Web, Mobile, and APIs

● You have the ability to pick up new tech stack and contribute to developing test assets

● You have worked with code coverage tools, linting, and static code analysers

JTC provides software solutions to enterprises across the world. We believe that we can only succeed if and only if we have a passionate driven, and capable team. People are at the core of who we are.

We are looking for a person who will be responsible to understand our core values and translate them to create a workplace where our team feels proud to come to work every day.

Responsibilities:

1. Implement recruiting strategies to find the right person for each role in the organization, keeping diversity and inclusion as core values. This includes various activities such as sourcing candidates, scheduling interviews, and onboarding prospective team members.
2. Build the company's brand as a strong engineering company by holding hackathons, engaging with various local engineering groups, and other related initiatives.
3. Support HR functions (5% to 10%) when needed.

About you:

1. You are passionate and driven to build a great team.
2. You are someone who cares deeply about people and demonstrates deep empathy for team members of all backgrounds.
3. You have a willingness to roll up your sleeves and help the team get work done.

What you'll gain:

1. The ability to exercise creativity and leadership in your work.
2. The chance to build a great team that is on a mission to make the world a better place.
3. A team of highly selective, ambitious, and innovative co-workers.

Perks and Benefits:

1. Remote Friendly: You can work from place of your choice, including one time work from home setup reimbursement at the time of joining.
2. Comprehensive Health Insurance: INR 3L health insurance with a wide hospital coverage that covers your spouse, children and parents (with existing pre-conditions), including access to remote on call doctors.
3. Workation: Annual off-sites every year, fully paid, for the team to get together for a week to work and play.
4. Learning Opportunities: Access to best trainings for learning and skill advancements.
5. Time Offs: 12 paid leaves, 6 leaves per year on top of National and Regional holidays.
6. Paid Parental Leave: 6 months maternal and 1 month paternal.

Job Description:

• We are looking for a seasoned front-end developer to join our product team. This role requires you to be a tech-savvy contributor in translating the customer needs and user expectation into interactive web apps. You’ll be an exceptional problem solver and take responsible actions in ensuring the application is optimized both in technology and in delivering the best user experience. You’ll be working on various projects in collaboration with different teams.

Responsibilities:

• Work closely with design, product management, and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices.
• Turning UI/UX designs into prototypes, creating excellent interactions from designs, writing reusable content modules and maintainability of the code.
• Implement UI development principles to ensure that the product client-side serves at scale.
• Review and optimize the app usage by monitoring key metrics and rectifying the issues proactively.
• An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology.
• Responsible for the development of a complete set of architectural views for an enterprise in accordance with numerous open-source technologies, messaging/web service protocols (REST, JSONRPC, SOAP, etc.) and one of the more common architecture frameworks.
• Understanding and presenting the immediate/tactical and strategic benefits of adopting a consistent architectural approach within the context of the client’s business to help the stakeholders justify investments. 
• Assessing the requirements and presenting architectural recommendations that are in line with the strategic vision for the enterprise and wider best practice. 

Requirements:

• 5 to 7 years of relevant work experience as a UI developer, JavaScript expert or front-end engineer
• Sound knowledge in HTML and CSS
• Familiar with UI layouts, SASS, Bootstrap, and the CSS GRID system
• Proficient with JavaScript frameworks such as jQuery, Angular 2+ and Ionic framework
• Experience debugging using JavaScript-based tools like Chrome Developer Console
• Passionate to create good design and usability
• Knowledge of Pixi js (is plus)
• Strong business analysis skills and experience, including development of business vision and strategies, functional decomposition, requirements capture, process modeling. 
• Strong knowledge of design and architectural patterns. 
• Experience of software development methodologies and structured approaches to system development. 
• Write high quality source code to program complete applications within deadlines

Person Specification: 

• Should have strong communication and interpersonal skill
• Bright and enthusiastic, self starter
• Excellent analytical and problem-solving skills
• Outstanding presentation skills
• Implemented CI and Automated frameworks in Enterprise environment 
• Past experience in CI/CD/DevOps practices 
• Qualified in any technical skill assessment platform (Eg: Hacker Ranker, member, stars) in respective technical capabilities