Customer Success Executive

at Flowace

Customer Success Executive

Flowace

Company

Home

Customer Success Executive

at Flowace

Posted by Nandini Jain

0 - 1 yrs

₹2.4L - ₹3L / yr

Navi Mumbai

Skills

Customer Success

Account Management

Effective communication

Client Servicing

Interpersonal Skills

Client Management

Communication Skills

Customer Success Executive Responsibilities:

Visit & Manage client site.
Sustain business growth and profitability by maximizing value.
Provide assistance for using our product properly.
Hold product demonstrations for customers.
Verify whether the process is functioning properly.
Handle and resolve customer requests and complaints.
Minimize customer churn.

Customer Success Executive Requirements:

Communications or marketing degree.
Highly organized and able to multi-task.
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Demonstrate leadership qualities.
High computer literacy and ability to learn new software.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Why work for Flowace?

Opportunity to grow the product 100x as the product is of world-class standards
Freedom and flexibility to be a real leader, to ideate and implement strategies in real-time, without wasting time waiting for approvals
Very healthy work environment and work-life balance
Extremely collaborative and helpful team members to work with
Employee engagement programs such as Fun Fridays, Wellness, and Community Building
5 days of hungry hustling and 2 days of absolute rejuvenation every week
Once the DNA of Flowace goes into the blood, it will serve the candidate very well for his/her entire career and life, irrespective of how long he/she works at Flowace

Company Website - https://flowace.in/" target="_blank">https://flowace.in/

Customer Success Executive Responsibilities:

Visit & Manage client site.
Sustain business growth and profitability by maximizing value.
Provide assistance for using our product properly.
Hold product demonstrations for customers.
Verify whether the process is functioning properly.
Handle and resolve customer requests and complaints.
Minimize customer churn.

Customer Success Executive Requirements:

Communications or marketing degree.
Highly organized and able to multi-task.
Self-driven and proactive nature.
Excellent communication and interpersonal skills.
Demonstrate leadership qualities.
High computer literacy and ability to learn new software.
Knowledge of customer success processes.
Experience in document creation.
Patient and active listener.
Passion for service.

Why work for Flowace?

Opportunity to grow the product 100x as the product is of world-class standards
Freedom and flexibility to be a real leader, to ideate and implement strategies in real-time, without wasting time waiting for approvals
Very healthy work environment and work-life balance
Extremely collaborative and helpful team members to work with
Employee engagement programs such as Fun Fridays, Wellness, and Community Building
5 days of hungry hustling and 2 days of absolute rejuvenation every week
Once the DNA of Flowace goes into the blood, it will serve the candidate very well for his/her entire career and life, irrespective of how long he/she works at Flowace

Company Website - https://flowace.in/" target="_blank">https://flowace.in/

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About Flowace

Founded :

2016

Type :

Product

Size :

20-100

Stage :

Raised funding

About

Watch your time, without actually watching it.

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