Customer Success Executive

Strong Lead Product Designer/ Sr product designer/ Product design manager Profile

Mandatory (Experience 1): Must have a minimum 6+ years of hands-on Product Design experience with product companies

Mandatory (Experience 2): Must have experience leading a team or mentoring junior designers (not a pure people manager)

Mandatory (Design Craft): Strong design craft with deep expertise in UX, interaction design, design systems, prototyping, problem-solving, and user-centered workflows. Should be able to individually assess and elevate design quality.

Mandatory (Collaboration): Proven ability to collaborate closely with Product, Engineering, Research, and cross-functional teams. Must have driven design-led projects, influenced product roadmap, and balanced short-term and long-term design priorities.

Mandatory (Portfolio): Portfolio or team-led work showing shipped, real-world product impact, improved user journeys, solved UX breakage, and scaled design quality across multiple products/features.

Mandatory (Company) - Well funded / Top Product Companies

Mandatory (Note): CTC is not flexible, ESOP can be based on candidate current compensation structure

We are looking for driven and detail-oriented Business Analysts to join our team. In this role, you will be responsible for owning and driving product implementations for our Lending solutions. You will act as a key liaison between customers and internal teams, ensuring successful delivery and adoption of our platform.

Key Responsibilities:

• Develop a strong understanding of lending products and gain in-depth knowledge of Stitch’s solutions.
• Lead requirement gathering sessions with clients and translate business needs into clear, structured documentation such as Business Solution Documents (BSDs), ser stories, test cases, etc.
• Work closely with the technology team to ensure accurate knowledge transfer and alignment on implementation plans.
• Act as the single point of contact for the customer throughout the implementation lifecycle, owning timelines and deliverables.
• Coordinate and conduct User Acceptance Testing (UAT) – including training end-users and guiding them through the UAT process.
• Collaborate across cross-functional teams to ensure timely delivery and smooth go-live.

What We’re Looking For:

• Strong communication and interpersonal skills
• High attention to detail and a drive to learn
• A proactive attitude and ability to manage multiple stakeholders

LOOKING FOR MBA in Finance and Immediate joiners

Job Description

Position Title: Senior System Engineer

Position Type: Full Time

Department: RSG

Reports to: First Level Manager, Indian Development Centre

Company Background:

Cglia is a software development company building highly available, highly secure, cloud-based enterprise software products that helps speed the research process resulting in new drugs, new devices, and new treatments to improve the health and wellbeing of world population.

At Cglia, our work shows our dedication and passion for innovative quality software products that are intuitive and easy to use and exceeds every aspect of customer expectations.

Cglia, is the place that develops world-class professionals who would like to be innovative, creative, learn continuously, and build a solid foundation to build products that are special and delight the customer.

Job Description:

The Senior System Engineer will have expertise in managing both Linux and Windows environments, along with hands-on experience in containerization technologies such as Kubernetes and Docker. Proficiency in Ansible for automation and configuration management is essential. This role is critical in ensuring the seamless operation, deployment, and maintenance of our IT infrastructure.

The ideal candidate has to oversee and participate with the installation, monitoring, maintenance, support, optimization and documentation of all network hardware and software. This includes managing multiple projects, planning network technology roadmaps and configuring/optimizing network services both internally and those integrated with Internet-based services

Job Responsibilities:

· Manage, maintain, and monitor Linux and Windows servers to ensure high availability and performance.

· Perform system upgrades, patches, and performance tuning for both operating systems and DBA servers.

· Deploy, manage, and troubleshoot containerized applications using Kubernetes and Docker.

· Design and implement Kubernetes clusters to ensure scalability, security, and reliability.

· Develop and maintain Ansible playbooks for automation of repetitive tasks, configuration management,

and system provisioning.

· Implement security best practices for both Linux and Windows environments.

· Set up and manage backup and disaster recovery solutions for critical systems and data.

· Work closely with development teams to support CI/CD pipelines and troubleshoot application issues.

· Manage VM Ware in a high availability environment with Disaster Recovery

· Good experience in RAID & Firewall

· Maintaining and managing SQL database server support

· Experience with scripting languages Unix/Shell, Bash or PowerShell

· Assist Quality Assurance with testing program changes, new releases or user documentation and support

new product release activities that include testing customer flows

· Must have the ability to work a flexible schedule and is required to participate in on-call rotation, which

includes different shift timings, weekends, and holidays

· Work across multiple time zones with remote team members

· Perform other duties as deemed necessary to provide quality service to the clients

Experience and Skills Required:

· Minimum 4+ years of experience in Linux and Windows administration

· 3 years of experience in VM Ware in a high availability environment with Disaster Recovery

· Good experience in RAID & Firewall

· 2+ years of experience in SQL database server support

· Ability to quickly acquire an in-depth knowledge of multiple custom applications

· Experience in setting up IT policies based on best practices and monitoring them

· Experience in shell scripting and automating tasks

· Experience in hardware and software monitoring tools

· Experience in administration and best practices for Apache and Tomcat

· Experience in handling Cisco router and firewall configurations and management

· Working knowledge on SQL Server, Oracle and other RDBMS databases

· Must be proactive and possess strong interpersonal, communication and organization skills

· Must possess excellent written and verbal presentation skills

· Must be self-motivated

· Certification in Linux/Windows administration is preferable.

Academics:

· Bachelor's / Master's degree (or equivalent) in computer science or related field or equivalent experience.

Designation – Delivery Manager

Location – Ahmedabad/Pune

Experience – 12 to 18 Years

We are looking candidate who can join us immediately or max in 30 days.

Responsibilities 

Delivery Manager is responsible for owning the delivery of strategic account and the projects within the account. It includes providing inputs on project planning and management for established initiatives. He/She will act as lead subject matter expert within the company regarding technology and domain concerns. Additionally, they will hire and train team member to support business need. They use their industry expertise to improve all aspects of project planning and resource management. 

Bachelor/master's degree in Project Management or Technology field is required with 15+ years of experience. Hands on or working experience with one of more technology like Java, Angular, Mobile Native Development, Cloud – AWS/GCP is must. Individuals who can work well in a collaborative environment and pay meticulous attention to detail, willing to get their hands dirty to solve the problem are the key expectations from the role.

Responsibilities for Delivery Manager

• Working with key project stakeholders to formulate and communicate the business vision, to envision initial requirements, and to scope the project.
• Working closely with key stakeholders to understand project scope and requirements in terms of features and capabilities, understand business processes required to ensure end-to-end delivery of intended project results.
• Identifying and tracking deliverables while gathering and documenting project risks, issues, assumptions, and dependencies and also own Release management
• Practices Agile methodologies like scrum/Kanban and demonstrate best practices to the team in not just execution, but to plan and present a high level plan for project.
• Own multiple projects either in or outside the same account
• Prioritize and updates task schedules. Identifies issues and resolve roadblocks.
• Creating and maintaining all project documentation and project plans.
• Tracking and reporting project progress to stakeholders on agreed cadence.
• Solid understanding of project management methodology and quality metrics is a MUST
• Ability to lead geographically distributed team with varied skills
• Strong people skills, should clearly define career growth plan, give constructive and critical feedback and promote collaborative team culture.
• Communicate the project-related tasks such as plans, timelines, requirements, etc. between different teams.
• Coordinate the release schedule and resources required depending upon the third-party APIs / dependencies, defect backlogs, planned releases, and infrastructure updates.
• Identify the risks that can delay the release and manage them, such that the scope scheduled, and quality of the release is not affected.
• Track the progress and find issues, if any. Always work to improve the process of release.
• Schedule the release readiness reviews before deployment and milestone reviews after each release. Create plans for the implementation and deployment as per the release schedule.
• Provide an exhaustive view of the project status dashboard, plan and give weekly/daily executive status
• Lead the Go-Live activities to deploy the software successfully.
• Team up with relevant development teams responsible for building the automation tools used to develop and deploy the software.
• Schedule the Release meetings to discuss the release schedules with the team and find roadblocks, if any.
• Maintain documentation related to procedures on build and release, various notifications lists, and dependencies.
• Make improvements in the methodologies used for configuration management and development of software that helps to find ways to use in configuration management.

Qualifications for Delivery Manager

• Strong leadership and organizational skills with excellent communication (written and verbal), time management, project planning, people and team building skills.
• Prior experience in managing either of mobile (iOS & Android), Java, or cloud (GCP/AWS) projects is must.
• Conflict resolution to understand various obstacles and apply negotiation skills to find optimal solutions.
• Minimum of 15 + years of career experience out of which minimum 5 years should as developer & 10+ years of experience in managing or performing IT development projects using an Agile approach
• Experience in developing and executing plans, meeting deadlines and operating under tight time constraints.
• Knowledge of development technical stack on mobile, Java, Git source code management, code review process, implementing best technical guidelines would 
  qualify as frontrunner for this role
• Growth mindset & collaboration are distinguishing factors required to succeed in this role
• Ability to bridge gaps with high-level stakeholders.
• Experience with JIRA and JIRA Agile.
• Experience working with distributed teams across different locations and time zones in a culturally diverse environment.
• Demonstrated experience of projects growth is must for this role
• Engineering Degree in Computer Science is must for this role
• Technical & Project Management certifications are desired.

• Write clean, testable code with unit tests
• Build and improve code across the entire stack
• Ensure project scalability by having good project architecture
• Participate in the entire application life cycle, focusing on coding and debugging
• Responsible for technical guidance and leading a team of react developers ensuring timely delivery

• Strong React.js, Node.js, and typescript experience
• Working knowledge of React Native and Redux-Saga
• Hands-on experience with REST APIs, HTML/CSS
• Knowledge of GIT
• Proficiency in SQL
• 3-4 years of minimum experience

• We make sure you are growing professionally with quarterly goals and appraisals.
• Health is wealth, so we provide health insurance
• Stand on Top - Employee professional development program
• Welcoming a new member in the family is a great please so we provide maternity and paternity leave

And much more...

The ideal candidate will be responsible for designing, developing, testing, and debugging responsive web applications for the company. Using Angular / React / JavaScript this candidate will be able to translate user and business needs into functional frontend design.

Responsibilities

• We use React for web application.
• Designing, developing, and testing UI for mobile and web applications
• Build reusable code and libraries for future use
• Accurately translate user and business needs into functional frontend code

Qualifications

• 3+ years' experience in frontend development
• Experience building mobile/web applications using Angular or React or JavaScript.

We need both Fresher & Experienced candidates to work as "Tele Caller" for our own organization.

Designation- Tele Caller

Profile-

• Calling prospective students for admission and counseling
• Coordinating with other departments for institution daily operational need
• Basic administration job
• Knowledge of basic computer handling for making MIS
• Good communication skill and convincing power

Education- Should be a Graduate

Experience- 0 year - 2 year

Skill- Additional skills in the respective position will be an added advantage