Customer Success Executive

Position : Senior Test Automation Engineer

Experience : 8+ Years

Location : Hyderabad / Bangalore

Job Description :

We are seeking a highly skilled Senior Test Automation Engineer with extensive experience in test automation and strong knowledge of Agile methodologies.

The ideal candidate will have hands-on experience with UFT, Java Selenium, and Ready API to design, develop, and maintain automated test scripts ensuring high-quality software delivery.

Key Responsibilities :

• Design, develop, and execute automated test scripts using UFT, Java Selenium, and Ready API.
• Collaborate closely with cross-functional teams to understand requirements and ensure quality delivery.
• Participate actively in Agile ceremonies and contribute to continuous improvement of testing processes.
• Analyze test results, report defects, and work with developers to resolve issues.
• Mentor junior team members and share best practices in automation testing.

Mandatory Skills :

• 8+ Years of hands-on experience in test automation using UFT, Java Selenium, and Ready API.
• Strong understanding of Agile methodology and practical experience applying it in testing environments.
• Excellent communication skills with the ability to clearly articulate testing progress and issues.

Preferred :

• Experience with CI/CD pipelines and test automation integration.
• Knowledge of performance testing tools and techniques.
• Experience in cross-browser and mobile device testing.

Job Title: Java Developer

Java Developer – Job Description Wissen Technology is now hiring for a Java Developer - Bangalore with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting.

 Required Skills: • Exp. - 4 to 14 years.

• Experience in Core Java and Spring Boot.

• Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns.

 • Should have the ability to analyze, design, develop and test complex, low-latency clientfacing applications.

• Good development experience with RDBMS.

 • Good knowledge of multi-threading and high-performance server-side development.

• Basic working knowledge of Unix/Linux.

• Excellent problem solving and coding skills.

• Strong interpersonal, communication and analytical skills.

• Should have the ability to express their design ideas and thoughts.

Intuitive is the fastest growing top-tier Cloud Solutions and Services company supporting Global Enterprise Customer across Americas, Europe and Middle East.

Excellent communication skills

Open to work on EST time zone(6pm to 3am)

Technical Skills: 

·        In depth understanding of DevSecOps process and governance 

·        Understanding of various branching strategies 

·        Hands on experience working with various testing and scanning tools (ex. SonarQube, Snyk, Blackduck, etc.) 

·        Expertise working with one or more CICD platforms (ex. Azure DevOps, GitLab, GitHub Actions, etc) 

·        Expertise within one CSP and experience/working knowledge of a second CSP (Azure, AWS, GCP) 

·        Proficient with Terraform 

·        Hands on experience working with Kubernetes 

·        Proficient working with GIT version control 

·        Hands on experience working with monitoring/observability tool(s) (Splunk, Data Dog, Dynatrace, etc) 

·        Hands on experience working with Configuration Management platform(s) (Chef, Saltstack, Ansible, etc) 

·        Hands on experience with GitOps 

• Reporting to the Customer Experience Manager
• Work from office: the role will be based in Bark’s offices in Bangalore
• The package will be a good base salary with excellent commission on top
• He/she will be responsible for the following aspects of customer success, including:
• Front-line B2B support for inbound calls & mails (ratio 80:20))
• Successful onboarding of professionals to buy their first pack, soft sales for elite/up-gradation
• Build sustainable relationships and trust with customer accounts through open and interactive communication

Requirements

• Well versed in English and Telugu (oral and written communication)
• Experience in sales or customer support domain will be appreciated
• Fresh graduate or less than 2 years of experience
• A go-getter attitude to get things done efficiently and resolve user queries in a single contact
• Excellent communication style and ability to stay calm under pressure

Desirable

• Knowledge of any CRM tools/customer success platforms and how they work (Zendesk is preferred)
• Comfortable to work for 40 hours/ week on a roster basis
• Knowledge of other languages will be an advantage

• Contact potential or existing customers to inform them about a product or service
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales
• Direct prospects to the field sales team when needed
• Enter and update customer information in the database
• Take and process orders in an accurate manner
• Handle grievances to preserve the company’s reputation
• Go the “extra mile” to meet sales quota and facilitate future sales
• Keep records of calls and sales and note useful information