Customer Success Executive Responsibilities:
- Visit & Manage client site.
- Sustain business growth and profitability by maximizing value.
- Provide assistance for using our product properly.
- Hold product demonstrations for customers.
- Verify whether the process is functioning properly.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
Customer Success Executive Requirements:
- Communications or marketing degree.
- Highly organized and able to multi-task.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Demonstrate leadership qualities.
- High computer literacy and ability to learn new software.
- Knowledge of customer success processes.
- Experience in document creation.
- Patient and active listener.
- Passion for service.
Why work for Flowace?
- Opportunity to grow the product 100x as the product is of world-class standards
- Freedom and flexibility to be a real leader, to ideate and implement strategies in real-time, without wasting time waiting for approvals
- Very healthy work environment and work-life balance
- Extremely collaborative and helpful team members to work with
- Employee engagement programs such as Fun Fridays, Wellness, and Community Building
- 5 days of hungry hustling and 2 days of absolute rejuvenation every week
- Once the DNA of Flowace goes into the blood, it will serve the candidate very well for his/her entire career and life, irrespective of how long he/she works at Flowace
Company Website - https://flowace.in/" target="_blank">https://flowace.in/
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Job location: Indore, M.P( work from Office )
Experience : minimum 6 months experience needed
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Key Responsibilities : -
1) Working on Android java(Android studio) both design and development.
2) Json Api parsing , xml design, 3rd party integration, social integration, firebase.
3) Must have done some projects on Android studio( Android -java)
4) Immediate joiner, responsible for projects completion , polite in behavior, a good team player either working in team or individual.
5) Any other technology knowledge will be added plus like flutter or react-native.
***
Interested Candidates can walkins for interview or can Call us directly : -
Company name : Logical SoftTech
Address: 201, B.N House, EC-52, near Bombay Hospital, Scheme 94, Indore, Madhya Pradesh 452010
Email : - hrlogicalsofttech (attherate) gmail.com, info(attherate)logicalsofttech.com
Contact : - +91-78.69.73.15.95(HR Megha), +91-82.102.518.24 (technical department)
2) Design and Create AAS/OLAP/ Tabular cubes and automate processes for analytical needs. Expertise in developing OLAP cubes and developing complex calculations, Aggregations, implementing a dynamic security model using DAX functions in - Azure Analysis service
3) Writing optimized SQL queries for integration with other applications, Maintain data quality and overseeing database security, Partitions and Index. Extensively used performance monitor/SQL profiler/DMVs to solve deadlocks, to monitor long-running queries and trouble-shoot cubes SQL and T-SQL.
4) Designing database tables and structures, creating views functions and stored procedures.
5) Exposure to PowerBI will be an added advantage.
What you will do?
As a Full Stack Developer, you’ll be intrumental in shaping the future of AI assistants for data teams and understand the intricacies of Large Language Models (LLMs) to optimize their usage across multiple use cases. Utilizing Django, you'll architect back-end infrastructures optimized for handling data processes and LLM interactions. Your role involves building APIs with the Django Rest Framework. With React, you'll design user-centric interfaces that seamlessly integrate with our AI assistants, ensuring that data teams have an intuitive experience. Working at the forefront of AI revolutions and pushing the boundaries of what AI can achieve in data management and analysis.
Responsibility
1. Back-end Development: Utilize Django to architect robust back-end infrastructures. Ensure they are tailored for complex data processes and seamless LLM interactions.
2. API Design: Craft efficient and scalable APIs using the Django Rest Framework. Founding Full Stack AI Engineer
3. Front-end Development: Transform UI/UX designs into functional web pages using React. Prioritize performance and deliver seamless user experiences.
4. AI Integration: Design user interfaces that flawlessly integrate with our LLMs, AI assistants, aiming to offer data teams an intuitive and efficient interaction.
5. Innovation: Stay abreast of AI advancements. Push boundaries and explore new possibilities in data management and analysis using AI.
About iamneo
iamneo is a B2B Edtech Enterprise SaaS start-up founded in 2016. We specialize in providing Talent Upskilling, Talent Assessment, and Talent Transformation solutions for the ITeS, BFSI, and Education industries. Our key value propositions lie in IT Upskilling and IT Skill Assessments with auto-evaluation capabilities at scale.
As a bootstrapped profitable company, we have achieved a YoY growth rate of 100%. We have successfully onboarded esteemed corporate clients such as WIPRO, LTIMindtree, HCLTech, Virtusa, Hexaware, Gallagher, and more than 35 other customers. In the education sector, Manipal University, VIT, SRM, BITS Pilani, and 150+ institutes have embraced our solutions to digitally transform their on-premises labs into full-stack cloud labs with auto-evaluation technologies.
Our community is known for its futuristic vision, quality of work, steadfast loyalty, and unwavering commitment. If you are looking for a place to leave an impact, start your journey with iamneo.
THE ROLE
We are looking for an experienced and detail-oriented Delivery Manager - Tech to join our Tech team at iamneo. The successful candidate will be responsible for managing the overall relationship with assigned clients, ensuring their satisfaction, increasing adoption, and retention. As a Customer Success Delivery Manager, you will work directly with customers to provide the necessary support to achieve their goals.
RESPONSIBILITIES
- Manage client portfolios, analyze customer data and improve customer experience.
- Develop, prepare, and nurture customers for account growth, handholding clients from sales closure to onboarding, training, governance, reporting, and providing continued support.
- Identify and develop up-sell opportunities.
- Advocate for customer needs and issues discussion & cross-departmental resolutions.
- Understand proposal objectives, determine the scope of work, source information, collate and analyze information logically, and produce high-quality outputs in a timely manner.
- Maintain a detailed repository and tracker to ensure all recent documents are added regularly.
- Proactively liaise with stakeholders to receive timely feedback to enhance proposal/presentation development processes.
- Manage a team of Customer Success Engineers/Technical Support Engineers.
- Handle client escalations as needed.
WHAT WE ARE LOOKING FOR IN YOU...
- 7+ years of experience leading teams in customer-facing roles
- Strong project management abilities, and excellent technical writing, research, and communication skills.
- Basic understanding of tech stacks - Java, Javascript, Fullstack, Testing (Automation & Manual), python, C, C++, Angular.js, React.js, DBMS, etc., required
- Successful track record of managing at least Rs.20 crore in ARR
- Excellent written and verbal communication skills
- Proven record of driving adoption and growth of the install base
- Executive-level experience in a B2B customer success role with a fast-paced SaaS organization.
- Excellent analytical, problem-solving, and decision-making skills
- Worked in the software industry as a developer/tester/support executive early in their career would be a plus..
WHAT YOU GET AS PERKS
- Flexible work timings and no leave policy - We don't go behind timelines, we work for better products at flexible working hours.
- No hierarchy - Everyone has open access to anyone in the team.
- Medical insurance - We got you covered. We provide insurance for you and your family members.
UI Path Developer:
- Design, code, test automation workflows using UiPath
- Should completed E/B.Tech. /MCA in any field.
- Should have interest in salesforce development technology.
- Strong technical skills on UiPath, and end to end UiPath offerings
- Minimum of 0 to 2 years of experience in developing, implementing automation workflows in UiPath.
- Excellent communication skill is a must.
- Knowledge and experience on RPA Ui path Tool.
- Basic programming/Scripting knowledge on VBA/VB/java/C# script is must (or any scripting language, python is a plus)
- Knowledge in cognitive automation with OCR tools, AI/ML skills is a plus.
- Excellent software development background with any of the following (C#, C++, Java, .NET) is a plus
Roles & Responsibilities:
The candidate is expected to create and lead a team of engineers and drive dev efforts for
Medibuddy and its various products.
The candidate will be part of the Engineering leadership team (IIT/IIM grads) and will help
strategise, execute product roadmap.
Work closely with Product and business teams to strategize or design the features and
product experiments.
Lead a team of 10+ Engineers [backend and/or mobile]
Responsible for engineering delivery in platform & product engineering pods at Medibuddy.
Scale the technology architecture, team and product to drive a 10x growth in next 12-24
months.
Code and Architect key features that form backbone of DocsApp
Conduct performance reviews and mentor and guide the team reporting
Drive adoption best engineering practices in the team and the organization
- Deliver high quality, scalable and maintainable code at a fast pace.Skills & Qualifications:
- 9+ yrs. relevant experience in consumer tech/ or SaaS space.
- Tier 1 background (IIT/BITS/IIIT/NIT), Pass-out from 2014 batch or earlier.
Strong Technical Background: You have strong programming, architecture, DevOps and QA
chops. You should have experience working with a diverse engineering stack in a fast-paced
environment.
Biased toward action. You must be able to do more with less and turn would-be blockers into
opportunities for growth.
Balancing Short Term with Long Term - You have demonstrated strategic execution
balancing short term tactical execution with long term vision. You should be able to adapt
quickly as per the demands of the situation.
Efficient Execution - You must be persuasive, patient, compassionate and possess exquisite
prioritization skills.
Prior management and team-building experience. You'll be managing several direct reports
initially and will have the opportunity to scale and build out a high-performing engineering
team.
Stakeholder management - You complement product and business owners with finding the
right solutions in a timely manner.
Past entrepreneurial experience is a big plus.
Strong grasp of Nodejs/Python stack
Databases/Datastores : Mysql , Redis / Memcache , MongoDB
- Basic Understanding of Android, iOS, Web Application stacks
- One of SQS, RabbitMQ, SNS
- Familiarity with AWS and its services including RDS, ECS, EBS, Cloudwatch, ELK, Redshift
Nice to have -
Logging : ELK, Cloudwatch.
Frontend : html , css , Javascript
Protocols : HTTP, XMPP, MQTT, Socket.io, TCP
Good experience in ITIL, Handling US/UK Clients
Good experience in Hardware Troubleshooting
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Solve problems in speech and NLP domain using advanced Deep learning and Machine Learning techniques. Few examples of the problems are -
* Limited resource Speaker Diarization on mono-channel recordings in noisy environment.
* Speech Enhancement to improve accuracy of downstream speech analytics tasks.
* Automated Speech Recognition for accent heavy audio with a noisy background.
* Speech analytic tasks, which include: emotions, empathy, keyword extraction.
* Text analytic tasks, which include: topic modeling, entity and intent extraction, opinion mining, text classification, and sentiment detection on multilingual data.
A typical day at work
-----------------------------
You will work closely with the product team to own a business problem. You will then model the business problem into a Machine Learning problem. Next you will do literature review to identify approaches to solve the problem. Test these approaches, identify the best approach, add your own insights to improve the performance and ship that to production!
What should you know?
---------------------------------
* Solid understanding of Classical Machine Learning and Deep Learning concepts and algorithms.
* Experience with literature review either in academia or industry.
* Proficiency in at least one programming language such as Python, C, C++, Java, etc.
* Proficiency in Machine Learning tools such as TensorFlow, Keras, Caffe, Torch/PyTorch or Theano.
* Advanced degree in Computer Science, Electrical Engineering, Machine Learning, Mathematics, Statistics, Physics, or Computational Linguistics
Why DeepAffects?
--------------------------
* You’ll learn insanely fast here.
* Esops and competitive compensation.
* Opportunity and encouragement for publishing research at top conferences, paid trips to attend workshop and conferences where you have published.
* Independent work, flexible timings and sense of ownership of your work.
* Mentorship from distinguished researchers and professors.
Location : Bangalore
Designation : Content Writer
Job Type : Day / Night Shift - Full Time
Salary: Starting 25K a month
Qualification: Graduate in Mass Communication, Journalism, English, Engineering (BA, MA, B.Tech - 2016,17,18,19 Passout)
Experience: 0-1 Year
"Work From Home may be allowed even in training for some candidates". Interested
Job Description:
We are looking for graduates or postgraduates in journalism or engineering with a very good command of written English.
If you have some experience after graduation or no experience at all, we would like you to consider joining us.
We have several reputed business and technology magazines for U.S. market and have websites for all of them. You will be developing news stories and company stories for both web and print.
If you understand some technology that is great but as long as your curious and are open to explore new frontiers this job is for you.
We have 2 weeks training period in which we will teach you how to develop news stories from press releases, google research and by interviewing U.S. based senior level management staff.
After successful completion of training we pay 25K a month. Once you start to write company stories, you are also entitled to monthly incentives which are on average 10K a month.
We hope you stay and build your career with us, but this could also be a great stepping stone for MNC jobs in Bangalore who are always looking for good content development staff with decent understanding of technology.
Hiring process is fast. It consist of written test and face to face round of interview.
For outer location candidate telephonic round we will conduct.
OUR ADDRESS
SiliconMedia Technologies Pvt Ltd.
No. 124, 2nd Floor, Surya Chambers, South Block
Old Airport Main Road, Murugeshpalya, Opp to ISRO,
Regards,
Pratibha