Customer Success Executive Responsibilities:
- Visit & Manage client site.
- Sustain business growth and profitability by maximizing value.
- Provide assistance for using our product properly.
- Hold product demonstrations for customers.
- Verify whether the process is functioning properly.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
Customer Success Executive Requirements:
- Communications or marketing degree.
- Highly organized and able to multi-task.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Demonstrate leadership qualities.
- High computer literacy and ability to learn new software.
- Knowledge of customer success processes.
- Experience in document creation.
- Patient and active listener.
- Passion for service.
Why work for Flowace?
- Opportunity to grow the product 100x as the product is of world-class standards
- Freedom and flexibility to be a real leader, to ideate and implement strategies in real-time, without wasting time waiting for approvals
- Very healthy work environment and work-life balance
- Extremely collaborative and helpful team members to work with
- Employee engagement programs such as Fun Fridays, Wellness, and Community Building
- 5 days of hungry hustling and 2 days of absolute rejuvenation every week
- Once the DNA of Flowace goes into the blood, it will serve the candidate very well for his/her entire career and life, irrespective of how long he/she works at Flowace
Company Website - https://flowace.in/" target="_blank">https://flowace.in/

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Position Overview
We are seeking an experienced Solutions Architect to lead the technical design and implementation strategy for our finance automation platform. This role sits at the intersection of business requirements, technical architecture, and implementation excellence. You will be responsible for translating complex Statement of Work (SOW) requirements into comprehensive technical designs while mentoring implementation engineers and driving platform evolution.
Key Responsibilities
Solution Design & Architecture
1. Translate SOW requirements into detailed C4 architecture models and Business Process Canvas documentation
2. Design end-to-end solutions for complex finance automation workflows including reconciliations, book closure, and financial reporting
3. Create comprehensive technical specifications for custom development initiatives
4. Establish architectural standards and best practices for finance domain solutions
Technical Leadership & Mentorship
1. Mentor Implementation Engineers on solution design, technical approaches, and best practices
2. Lead technical reviews and ensure solution quality across all implementations
3. Provide guidance on complex technical challenges and architectural decisions
4. Foster knowledge sharing and technical excellence within the solutions team
Platform Strategy & Development
1. Make strategic decisions on when to push feature development to the Platform Team vs. custom implementation
2. Interface with Implementation Support team to assess platform gaps and enhancement opportunities
3. Collaborate with Program Managers to track and prioritize new platform feature development
4. Contribute to product roadmap discussions based on client requirements and market trends
Client Engagement & Delivery
1. Lead technical discussions with enterprise clients during pre-sales and implementation phases
2. Design scalable solutions that align with client's existing technology stack and future roadmap
3. Ensure solutions comply with financial regulations (Ind AS/IFRS/GAAP) and industry standards
4. Drive technical aspects of complex implementations from design through go-live
Required Qualifications
Technical Expertise
● 8+ years of experience in solution architecture, preferably in fintech or enterprise software
● Strong expertise in system integration, API design, and microservices architecture
● Proficiency in C4 modeling and architectural documentation standards
● Experience with Business Process Management (BPM) and workflow design
● Advanced knowledge of data architecture, ETL pipelines, and real-time data processing
● Strong programming skills in Python, Java, or similar languages
● Experience with cloud platforms (AWS, Azure, GCP) and containerization technologies.
Financial Domain Knowledge
● Deep understanding of finance and accounting principles (Ind AS/IFRS/GAAP)
● Experience with financial systems integration (ERP, GL, AP/AR systems)
● Knowledge of financial reconciliation processes and automation strategies
● Understanding of regulatory compliance requirements in financial services
Leadership & Communication
● Proven experience mentoring technical teams and driving technical excellence
● Strong stakeholder management skills with ability to communicate with C-level executives
● Experience working in agile environments with cross-functional teams
● Excellent technical documentation and presentation skills
Preferred Qualifications
● Master's degree in Computer Science, Engineering, or related technical field
● Experience with finance automation platforms (Blackline, Trintech, Anaplan, etc.)
● Certification in enterprise architecture frameworks (TOGAF, Zachman)
● Experience with data visualization tools (Power BI, Tableau, Looker)
● Background in SaaS platform development and multi-tenant architectures
● Experience with DevOps practices and CI/CD pipeline design
● Knowledge of machine learning applications in finance automation.
Skills & Competencies
Technical Skills
● Solution architecture and system design
● C4 modeling and architectural documentation
● API design and integration patterns
● Cloud-native architecture and microservices
● Data architecture and pipeline design
● Programming and scripting languages
Financial & Business Skills
● Financial process automation
● Business process modeling and optimization
● Regulatory compliance and risk management
● Enterprise software implementation
● Change management and digital transformation
Leadership Skills
● Technical mentorship and team development
● Strategic thinking and decision making
● Cross-functional collaboration
● Client relationship management
● Project and program management
Soft Skills
● Critical thinking and problem-solving
● Cross-functional collaboration
● Task and project management
● Stakeholder management
● Team leadership
● Technical documentation
● Communication with technical and non-technical stakeholders
Mandatory Criteria:
● Looking for candidates who are Solution Architects in Finance from Product Companies.
● The candidate should have worked in Fintech for at least 4–5 years.
● Candidate should have Strong Technical and Architecture skills with Finance Exposure.
● Candidate should be from Product companies.
● Candidate should have 8+ years’ experience in solution architecture, preferably in fintech or enterprise software.
● Candidate should have Proficiency in Python, Java (or similar languages) and hands-on with cloud platforms (AWS/Azure/GCP) & containerization (Docker/Kubernetes).
● Candidate should have Deep knowledge of finance & accounting principles (Ind AS/IFRS/GAAP) and financial system integrations (ERP, GL, AP/AR).
● Candidate should have Expertise in system integration, API design, microservices, and C4 modeling.
● Candidate should have Experience in financial reconciliations, automation strategies, and regulatory compliance.
● Candidate should be Strong in problem-solving, cross-functional collaboration, project management, documentation, and communication.
● Candidate should have Proven experience in mentoring technical teams and driving excellence.
Overview:
As a Business Manager in Sales, you will lead and drive the sales efforts of the company, ensuring revenue targets are met or exceeded. Your primary focus will be on developing sales strategies, building and managing client relationships, and guiding the sales team to achieve business objectives. You will collaborate closely with cross-functional teams to identify market opportunities, expand the customer base, and drive revenue growth.
Responsibilities:
1. Sales Strategy and Planning:
- Develop comprehensive sales strategies to penetrate markets, acquire new customers, and maximize revenue.
- Analyze market trends, customer needs, and competitor activities to identify opportunities for growth.
- Set sales targets, quotas, and objectives aligned with company goals and objectives.
2. Business Development:
- Identify and pursue new business opportunities through prospecting, networking, and lead generation activities.
- Build and maintain relationships with key clients, partners, and stakeholders to expand the customer base.
- Negotiate contracts, pricing, and terms to secure profitable deals and partnerships.
3. Sales Team Leadership:
- Recruit, train, and develop a high-performing sales team.
- Set clear performance expectations, goals, and KPIs for sales representatives.
- Provide coaching, mentorship, and support to enable the team to achieve individual and collective sales targets.
4. Sales Operations Management:
- Oversee the day-to-day sales operations, including pipeline management, forecasting, and reporting.
- Implement sales processes, systems, and tools to streamline workflows and improve efficiency.
- Ensure compliance with sales policies, procedures, and best practices.
5. Customer Relationship Management:
- Cultivate strong, long-lasting relationships with customers and key accounts.
- Address customer inquiries, concerns, and feedback in a timely and professional manner.
- Act as a trusted advisor to clients, providing solutions and recommendations to meet their needs.
6. Performance Analysis and Optimization:
- Monitor sales performance metrics and key performance indicators (KPIs) to track progress against targets.
- Analyze sales data and market insights to identify trends, opportunities, and areas for improvement.
- Implement strategies to optimize sales processes, improve conversion rates, and drive revenue growth.
Qualifications:
- Bachelor's degree in business, marketing, or related field (Master's degree preferred).
- Proven track record of success in sales management, with a focus on meeting or exceeding revenue targets.
- Strong leadership skills with the ability to inspire and motivate a sales team.
- Excellent communication, negotiation, and interpersonal skills.
- Strategic thinker with a results-oriented mindset.
- Analytical mindset with the ability to interpret sales data and market trends.
- Proficiency in sales management software and CRM systems.
Additional Requirements:
- Prior experience in sales within the Lubricants Industry/Retail Sales/B2B Sales/Industrial Sales.
- Willingness to travel as needed.
- Ability to work independently and collaboratively in a fast-paced environment.
- Commitment to continuous learning and professional development.
- Ethical conduct and integrity in all aspects of work.
Benefits:
- Competitive salary and commission structure.
- Opportunities for career advancement and growth within the organization.
- Ongoing training and development programs to enhance sales skills and knowledge.
This role involves building strong relationships within the influencer/creator community in India. Goal for
this role is too onboard and support creators/influencers across any category. We are looking for a result-
oriented innovative thinker who can work with creators/influencers at scale. The role will require
bringing in top creators/influencers from the industry and onboard them with us - work with them very
closely and grow them.
Core Responsibilities:
• Connect with creators and explain Rigi app
• Successfully on-board creators on the Rigi app.
• Generate new leads of creators from social media and Internet.
• Maintain relationship with on-boarded creators.
Skills and Competencies Required:
• The Candidate should be well competent with tele-calling and sales.
• Should have excellent communication skills and good at convincing people.
• Candidate should be aware of the platforms to dig this data in.
Requirements:
• Should have 2+ years relevant experience in Sales
• Knowledge of influencer marketing is a bonus
• Solid knowledge of category management, business development principles- Excellent
communication skills
• Detail-oriented, with the ability to manage multiple projects simultaneously in a demanding,
fast-paced environment
🌟💼 Calling All Social Media Enthusiasts! Join our Social Media Manager Internship at Marktecons!
Gain Valuable Experience in a Dynamic 3 Months Internship! 💼🌟
Are you a social media savvy individual looking to kickstart your career in the digital marketing world? 📲🌍
We have an exciting opportunity just for you! ✨
Our innovative company, Marktecons, is seeking a talented and passionate Social Media Manager Intern to join our dynamic team. 🎉
If you're ready to gain hands-on experience, sharpen your skills, and make a real impact, this internship is the perfect stepping stone for your career! 🚀
Roles and Responsibilities:-
Schedule and post content on social media accounts, boost engagement, and manage community interactions as part of the social media management team. 📅✨💬
Review designs for errors, obtain approval, and transfer final designs to the appropriate drive folders. ✔️🎨💻
Collaborate with the content calendar design team to assemble content from writers and designers into a comprehensive content calendar. 🤝📆🖌️
Conduct market research and assist in the development of digital marketing strategies to drive brand awareness, increase website traffic, and generate leads. 📊🔍📈
Knowledge of Canva to develop basic content for social media. 🎨📷🔧
Exceptional copywriting skills to craft compelling and catchy content for social media posts. ✍️🔥🎯
Knowledge of best practices for optimizing copy length, hashtags, and emojis for different social media platforms. ⏱️⌨️📌
Stipend- INR 5000/month 💰💸
Don't miss out on this incredible opportunity to gain practical experience, refine your skills, and make your mark in the digital marketing industry! Apply now and kickstart your career with Marktecons! 💼🌟🚀
Marktecons is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all interns. 🌈🤝
#SocialMediaEnthusiasts #DigitalMarketing #InternshipOpportunity #GainExperience #HandsOnLearning #MarkteconsInternship #CareerDevelopment #SocialMediaManagement #DigitalMarketingStrategies #ContentCreation #CopywritingSkills #MarketResearch #BrandAwareness #WebsiteTraffic #LeadGeneration #CanvaDesign #Optimization #ApplyNow #KickstartYourCareer #MakeYourMark #EqualOpportunityEmployer #InclusiveWorkplace #DiversityMatters
The job role would expose you to banking APIs and exposure to working on banking products and more.
Skills & Responsibilities
- Remotely manage host of daily order pick-up schedules, ensuring 100% on-time delivery
- Own a robust real-time connect over information and documents with our service partner for smooth flow of daily collections and process adherence
- Ensure top customer experience; attend to and manage escalations, ensure proper RCA and corrective action in place
- Own and drive key metrics of product rating, on-time delivery and customer contact ratio; analyse and present weekly and monthly trends in operation forum
- Oversee monthly reconciliation of service data with vendor, and ensure internal & external reporting are finished on time
- Present insights and propose new ideas on business progress based on ops metrics, and industry trends
- Diligent real-time follow ups on sample collections and quick thinking on the feet to effectively handle customer ticket resolutions will be 2 critical expectations
- Relevant work-experience in sample collection monitoring, lab/order handling will be helpful
Job description
- Lead design, development, implementation and maintenance of applications & back-end services demonstrating service-oriented architecture.
- Design, build, test, and maintain scalable APIs, services, and systems within the platform.
- Choose the right Data Structures, tools, and tech stacks and do high-level design with guidance.
- Build, develop, mentor, review code and coach junior team members.
- Extensive programming experience with cross-platform development: Java/SpringBoot, Javascript/Node.js, Express.js or Python
- Extensive knowledge of ElasticSearch, MongoDB or Cassandra, Redis, SQS and data streaming (Spark, Flink, Kafka streams, storm, etc.).
- Well versed in Kafka Understanding cloud native technologies such as Docker and Kubernetes, capable to cover full development lifecycle including CI/CD
- Experience in use of source code management system like GIT, bitbucket and build tools like ant, maven, Gradle or make.
- Take great pride in Code quality and developer productivity.
- Put in Microservcies architecture in place that paves road for scalability, efficiency, observability, and availability.
- Build (and open source) data processing, storage and fetch systems at the petabyte scale with the lowest cost/GB while still responding in milliseconds at the 99th percentile.
- Write algorithms and services to influence personalisation and recommendation from a real-time recommendation engine for both home feed to surface most viral videos + video e-commerce
- Build machine learning pipelines using Kinesis,Spark/Flink/TensorFlow etc
- Agile methodologies, Sprint management, Roadmap, Mentoring, Documenting, Software architecture
- Proven experience in handling large infrastructure and distributed systems Liaison with Product Management, DevOps, QA, Client and other teams Your Experience Across The Years in the Roles You’ve Played
Requirement:
- Have total or more 7 - 9 years of experience with 2-3 years in a startup. Have B.Tech or M.Tech or equivalent academic qualification from premier institute. Experience in Product companies working on Internet-scale applications is preferred
- Thoroughly aware of cloud computing infrastructure on AWS leveraging cloud native service and infrastructure services to design solutions.
- Follow Cloud Native Computing Foundation leveraging mature open source projects including understanding of containerisation/Kubernetes.
We Value Engineers Who Are :
- Customer-focused: We believe that doing what’s right for the creator is ultimately what will drive our business forward.
- Obsessed with Quality: Your Production code just works & scales linearly
- Team players. You believe that more can be achieved together. You listen to feedback and also provide supportive feedback to help others grow/improve.
- Pragmatic: We do things quickly to learn what our creators desire. You know when it’s appropriate to take shortcuts that don’t sacrifice quality or maintainability
Chingari Benefits
The glory. Almost too much responsibility.
A fun-life balance
A ticket on our rocket ship to the moon. ��
Job Summary
- Lead technology developer responsible for managing self and a team of 1-2 developers
- Typical experience of 2-4 years
- Handing internal business users and external vendors
- Reporting directly to C level
Responsibilities and Duties
- Development of in house product platform
- Documenting platform roadmap
- Implementing and managing the product rollout as per roadmap
- Triaging issues and troubleshooting
- Managing different environments - development, test, production
Key Skills
MongoDB, Node.js, AngularJS, Angular, Amazon Web Services, JavaScript, REST, JSON, S3
Required Experience and Qualifications
- 2-4 years of experience
- Education qualification - BE
- Product development background
- Strong communication skills with confidence in managing cross-geographical stakeholders
Benefits
- Access to the C suite with first hand contribution to strategy development
- Flexible working hours and remote working when required
- Operations based in Koramangala
- Trainings and certifications can be reimbursed







