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Customer Success Executive
Customer Success Executive
Flowace's logo

Customer Success Executive

Nandini Jain's profile picture
Posted by Nandini Jain
0 - 1 yrs
₹2.4L - ₹3L / yr
Navi Mumbai
Skills
Customer Success
Account Management
Effective communication
Client Servicing
Interpersonal Skills
Client Management
Communication Skills

Customer Success Executive Responsibilities:

  • Visit & Manage client site.
  • Sustain business growth and profitability by maximizing value.
  • Provide assistance for using our product properly.
  • Hold product demonstrations for customers.
  • Verify whether the process is functioning properly.
  • Handle and resolve customer requests and complaints.
  • Minimize customer churn.

 

Customer Success Executive Requirements:

  • Communications or marketing degree.
  • Highly organized and able to multi-task.
  • Self-driven and proactive nature.
  • Excellent communication and interpersonal skills.
  • Demonstrate leadership qualities.
  • High computer literacy and ability to learn new software.
  • Knowledge of customer success processes.
  • Experience in document creation.
  • Patient and active listener.
  • Passion for service.

 

Why work for Flowace?

  • Opportunity to grow the product 100x as the product is of world-class standards
  • Freedom and flexibility to be a real leader, to ideate and implement strategies in real-time, without wasting time waiting for approvals
  • Very healthy work environment and work-life balance
  • Extremely collaborative and helpful team members to work with
  • Employee engagement programs such as Fun Fridays, Wellness, and Community Building
  • 5 days of hungry hustling and 2 days of absolute rejuvenation every week
  • Once the DNA of Flowace goes into the blood, it will serve the candidate very well for his/her entire career and life, irrespective of how long he/she works at Flowace

 

Company Website - https://flowace.in/" target="_blank">https://flowace.in/

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Flowace

Founded :
2016
Type :
Product
Size :
20-100
Stage :
Raised funding

About

Watch your time, without actually watching it.
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