Customer Success Executive

BrandonWheelz

India's Most Trusted Transit Media Advertising Brand. Operational in 82+ cities with over 100 impactful campaigns. BrandOnWheelz uses Technology & Transparent processes to give Real-time Status of campaigns for the Customers.

The Role (Only Freshers apply)

We are looking for a motivated and well-spoken individual to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

Key Responsibilities

• Contact prospective customers through cold calling and emails.
• Follow up on data and leads developed by the sales team.
• Provide support to the marketing team by inviting prospective customers for promotional events.
• Address customer needs and requirements.
• Transfer qualified leads to experienced sales professionals.
• Identify key prospects for sales and develop interests.
• Record and expand your lead database for cold calling and emails.
• Conduct remote demos of our products.
• Follow up diligently on any leads showing interest
• Direct email marketing to key clients and prospects
• Conduct client or market surveys to obtain information about potential leads
• Participate in the preparation of proposals and / or sales presentations
• Develop a strong knowledge of the company’s products and services in order to facilitate the sales process

Key skills and experience required

• Minimum Bachelor’s Degree.
• Excellent communication skills.
• Ability to engage in conversations and make accurate judgments.
• Proficiency in all Microsoft office applications and customer relationship management (CRM) software.
• Strong analytical and problem-solving skills.
• Excellent negotiation and consultative sales skills.
• Exceptional customer service skills.
• Strong project and time management skills

Designation: Business Development Executive (BDE) - Digital Sales

Experience: 5-6 Years

Location: Remote

Job Summary:

Magento360.com is a leading player in the e-commerce industry, dedicated to delivering innovative solutions that empower businesses to thrive in the digital landscape. We are looking for a seasoned and dynamic Business Development Executive (BDE) with 5-6 years of experience in digital sales to join our expanding team.

Responsibilities:

• Client Acquisition: Identify and target high-value prospects in the digital space, engaging them through various lead generation techniques, networking, and research.
• Strategic Partnerships: Develop and maintain strategic partnerships with key clients and industry influencers to foster growth and expand our client base.
• Solution Selling: Understand the unique needs of potential clients, articulate the value of our solutions, and present tailored proposals that align with their objectives.
• Sales Strategy: Contribute to the development of sales strategies, including market analysis, competitor assessment, and pricing strategies.
• Revenue Growth: Consistently achieve and exceed individual and team sales targets, playing a pivotal role in the company's revenue growth.
• Pipeline Management: Build and manage a robust sales pipeline, keeping accurate records of all interactions in our CRM system.
• Market Insights: Stay updated on industry trends, emerging technologies, and competitive offerings to provide clients with relevant insights and recommendations.
• Networking: Actively participate in industry events, conferences, and networking opportunities to expand the company's presence and establish thought leadership.

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven track record of 5-6 years in digital sales, preferably within e-commerce, software solutions, or a technology-focused sector.
• Exceptional understanding of digital marketing, SEO, SEM, social media, and other online channels.
• Strong negotiation, presentation, and closing skills.
• Self-motivated, target-driven, and results-oriented mindset.
• Familiarity with CRM software and other sales tools.
• Excellent communication skills, both written and verbal.

Salary Range: Competitive salary package, commensurate with experience and qualifications.

If you are a strategic thinker with a proven track record in digital sales and the ambition to drive our growth, we invite you to apply. Join Magento360.com, a leader in e-commerce solutions, and play a pivotal role in shaping the future of digital sales.

About Magento360:

We are a fast-growing full-fledged Magento e-commerce development company that serves clients across B2B and B2C segments in Europe, Canada, and the USA. Magento360 has successfully delivered 200+ small to large-scale Magento e-commerce projects over the last 7 years. The team is led by digital transformation and magneto experts with 10+ years of industry experience. We have gender-neutral and inclusive policies to promote our people-first culture.

What we offer:

• Chance to be a part of a global team focused on innovation
• A constant start-up like a hustle but with stability like a corporate
• Mentorship on how to become a better technology expert going beyond industry standards

Benefits at Magento360:

We aspire to provide employees and their loved ones with the best benefits and experience focused on supporting their physical, financial, and emotional well-being. These will enhance your health and well-being and are generous enough to make it easy for you to take good care of yourself (now, and in the future).

• For taking care of your health, get access to workout and yoga sessions for at-home fitness and well-being classes
• We offer Competitive compensation and bonus at regular intervals to ensure you are rewarded for your efforts
• Flexibility to work from anywhere and Hybrid work model Paid time off including vacation, bereavement, sick leave, parental leave, holidays, and well-being days
• Access to technology events and internet reimbursements

Responsibilities:

• Experience of working in the complete Software development life cycle involving project estimation, development, documentation, unit/integration, and testing
• Self-starter & motivator and a keen learner of new technology and other related stuff
• Experienced problem solver with good analytical skills. Experienced in issue resolution and bug-fixing in timely manner
• Good team player with excellent communication skills and quick adaptability to new technologies & work environments
• Implementing NetSuite solutions, both configurations and customizations and to take ownership of end-to-end development from design to deployment
• Must have hands on experience of SuiteScript language, SuiteFlow workflow, SuiteBuilder Customization of forms, records, Saved Search Custom Report
• Must have done customizations on NetSuite platform in implementation projects
• Should have understanding on overall NetSuite functionality ERP/CRM/E-Commerce: Procure to Pay, Order to Cash, Inventory Management, Finance, Project Management, CRM
• Programming Languages/ Framework - SuiteScript 1.0, SuiteScript 2.0, JavaScript (Required), C# (Nice to Have) , ASP.NET (Required) MVC (Model View Controller), Webservice
• Tools - Visual Studio 2005/2008/2010/2012/2013 (Nice to have)
• Exposure to SVN, Box or any code repository technologies.
• Client-Side Technologies - JavaScript, JQuery, Ajax, HTML, CSS and Backbone JS
• NetSuite Functional experience will be a plus
• Should be expertise in - Suite Script 2.0 types - User event, Client Script, Suitelet, RESTlet, Map/Reduce, Scheduled, WFA at least. And should be familiar with all 2.0 Modules
• Should be expertise in troubleshooting the scripts using Debugger and Console.
• Should be familiar with Code Version Control - Git, Bitbucket
• Should have knowledge on script optimization and error handling
• Must have knowledge in integration and Unit testing and code debugging
• Should be experienced with Advanced pdf customizations with extended script knowledge
• Candidate is expected to have worked on all the above technologies and not merely theory knowledge
• Should be familiar with Agile methodology
• Having Core JavaScript library customizations and understanding to apply is plus.
• Should be proactive in work and response to emails and professional chat and handle multiple tasks, should be working with minimal supervision.
• Knowledge on any Project Management tool like Jira is plus.
• Other Industry standard responsibilities

Experience:

• Candidates should have 2+ years of experience in NetSuite.
• Candidates should have Computer background.
• Should be part of at least 2 to 3 implementation projects with medium level customizations at least.
• Excellent communication for client facing on need basis.

• 2 to 4 years experience in MERN stack
• Good problem-solving technique
• Knowledge of AWS ecosystem is a plus
• Experience in FinTech is a big plus

We are looking for a seasoned full-stack engineer to build out and manage our entire web infrastructure. Successful candidates will have a minimum of one year recent experience with all of the skills listed below.

Our project entails implementing our pre-approved UI, constructing our API, connecting the two, and setting up our server infrastructure. This includes all associated areas such as database and architecture design.

• Design and implementation of the overall web architecture
• “Pixel-perfect” implementation of our approved user interface
• Design and deployment of our database
• Ensuring the entire stack is designed and built for speed and scalability
• Design and construction of our REST API
• Integrating our front-end UI with the constructed API
• Design and implementation of continuous integration and deployment

• 3+ years of Salesforce.com development experience as well as experience in systems integration
• Strong Experience in lightning development.
• Strong experience with APEX APIs, APEX Triggers, Visual force, Chatter, Apex Data Loader etc.,
• Design & implement APIs and web-based interfaces utilizing Apex code, Web Services, etc
• Adhere best practices and standards while developing salesforce applications.
• Prepare technical design / specification documents from the business requirement.
• Work closely with the Architecture team, Platform Engineers, implementation partners, 3rd party vendors and other technology teams.
• Ensure on time delivery of the tasks assigned with high quality and standard.
• Salesforce Sales cloud and PD 1 / 2 Certifications is desired

Key responsibilities for this role include:

• Lead one of the product verticals in the development of technology strategy, planning, hiring and execution of the next iteration of the WeInvest platform.

• Institutionalize a strong software engineering culture and facilitate a rapid, iterative, layered development approach.

• Be hands on with the coding, evaluate design and architecture choices, do in-depth code reviews, and implement standards and practices for software development.

• Inspire the engineering team to build quality, scalable code by pairing with team members periodically.

• Participate in the definition and management of high-quality product roadmaps based on business, product & tech strategy.

• Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals.

The ideal candidate will have:

• Masters /BE/ B.Tech from a reputed institute

• About 6-10 years professional experience in software development.

• Excellent logical and analytical reasoning capabilities combined with strong knowledge of core

computer science concepts like algorithms, data structures, software design patterns, OOP etc.

• Should have experience in all the phases of SDLC

• Must have experience in leading a team. (At least 2-3 people)

• Be an expert in ruby on rails with experience OR from Fintech, Wealth Management OR Investment

• Management Domain with experience in any of the programming languages (Java/Python/Ruby).

• Breadth of experience in multiple technologies, tools, frameworks and processes is a big plus.

• Excellent understanding of core computer science concepts like algorithms, data structure,

Software design patterns, OOP etc. Be able to lead the team in design & architecture discussions,

introduce new tools, concepts & process to the team and guide other members of the team.

• Experience working in an agile team with software engineering practices like automated testing,

test- driven-development, continuous integration etc is a big plus.

• Excellent oral and written communication.