Customer Success Executive

• A bachelor’s degree in Computer Science or a related field.
• 5-7 years of experience working as a hands-on developer in Sybase, DB2, ETL technologies. 
• Worked extensively on data integration, designing, and developing reusable interfaces Advanced experience in Python, DB2, Sybase, shell scripting, Unix, Perl scripting, DB platforms, database design and modeling.
• Expert level understanding of data warehouse, core database concepts and relational database design.
• Experience in writing stored procedures, optimization, and performance tuning Strong Technology acumen and a deep strategic mindset.
• Proven track record of delivering results 
• Proven analytical skills and experience making decisions based on hard and soft data
• A desire and openness to learning and continuous improvement, both of yourself and your team members.
• Hands-on experience on development of APIs is a plus 
• Good to have experience with Business Intelligence tools, Source to Pay applications such as SAP Ariba, and Accounts Payable system Skills Required
• Familiarity with Postgres and Python is a plus

• Strong Snowflake Cloud database experience Database developer.
• Knowledge of Spark and Databricks is desirable.
• Strong technical background in data modelling, database design and optimization for data warehouses, specifically on column oriented MPP architecture 
• Familiar with technologies relevant to data lakes such as Snowflake
• Candidate should have strong ETL & database design/modelling skills. 
• Experience creating data pipelines
• Strong SQL skills and debugging knowledge and Performance Tuning exp.
• Experience with Databricks / Azure is add on /good to have . 
• Experience working with global teams and global application environments
• Strong understanding of SDLC methodologies with track record of high quality deliverables and data quality, including detailed technical design documentation desired

Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
• Identify customer needs and recommend appropriate solutions.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Keep records of customer interactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Proven customer support experience or experience as a client service representative.
• Excellent communication and problem-solving skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school diploma or equivalent; college degree preferred.

Preferred Skills:

• Experience in a call center or BPO environment.
• Knowledge of customer relationship management (CRM) systems.
• Fluency in English.

Note: Cab facility (only drop) available for female candidates.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Shift:

• Night shift
• US shift

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Other Benefits:

• Performance bonus

Company Name: Ken Research

Location: Gurgaon

Position: Graphic Design Intern/Executive

Job Type: Internship/Permanent

About Us:

Ken Research is a premier provider of market research and consulting services across industries. We’re offering an internship opportunity for passionate individuals eager to learn advanced design techniques, including web graphics and AI tools, to support our creative team.

Key Responsibilities:

• Assist with Design Projects: Support the team in producing visual assets for digital and print campaigns, web graphics, and social media.
• Web Graphics Creation: Learn to design web-friendly assets like banners, infographics, and responsive images optimized for performance and interactivity on various platforms.
• Basic AI Tools Integration: Learn to use AI tools like Photoshop’s Generative Fill, MidJourney, or RunwayML to enhance design workflows and gain experience with AI-assisted creativity.
• Video Editing and Motion Graphics: Assist in basic video editing using Premiere Pro and create simple animations in After Effects.
• UI/UX Collaboration: Work with the web design team to understand how your graphics will be integrated into web layouts and interactive elements.

Main Requirements:

• Proficiency in Adobe Photoshop, Illustrator, and Indesign.
• Interest in learning AI-powered design tools like Canva AI, Figma Plugins, or Generative Fill in Photoshop.
• Basic understanding of After Effects and Premiere Pro is a plus.

Bonus Skills (Plus Point if you know):

• Experience with FCP (Final Cut Pro) or other video editing tools.
• Knowledge of basic CSS animations or SVG graphics for web design.
• Exposure to Figma, Sketch.

Qualifications:

• Currently pursuing a degree in graphic design, web design, or a related field.
• A portfolio of personal or academic projects demonstrating creativity and a willingness to explore web design and AI tools.

Why Join Us?

• Hands-on experience with real-world projects using cutting-edge design tools and techniques.
• Exposure to advanced web graphics creation and integration.
• Mentorship and career growth opportunities within a fast-growing company.

We are looking for a strong Java Developer with experience in fintech domain enterprise-grade world class data aggregation, reconciliation, and reporting product. This is an opportunity to discover a large range of business cases as well as design, develop and implement solutions that results solving complex problems. As a Java Sr developer you will design and develop technology-based business solutions that caters to current and future Product requirements.

Must have:
• 4-8 years of relevant experience in designing & developing and architecting systems/software for large business environments (Java, J2EE).
• Strong design and coding skills in Enterprise Java, Hibernate, Spring, Spring Boot, REST web services, JMS (ActiveMQ), XML, JSON.
• Must have good experience in Unix/Oracle/SQL.
• Experience in any communication framework (MQ) is an added advantage.
• Experience in Agile Development, Scrum, and Iterative approaches
• Participate in requirement gathering JAD sessions and support documentation
• Work with Product Management to resolve or raise queries and get query resolution on areas which are unclear, ambiguous and which need more information
• Develop high quality code as per standards, tiered coding, business layer coding, interface development and service development as needed
• Ability to solve complex software system issues.

Experience in One of below will be added advantage-
• Activiti BPM
• DROOLS Rules Engine
• Integrations with authentication protocols and Frameworks oAuth/ SAML/ LDAP/ Kerberos
• Experience with multiple integration technologies / frameworks.

EZOPS offers clients an integrated data management platform to resolve data quality, automation, and reporting challenges across the data lifecycle. The platform empowers users to transform data, setup and configure reconciliation rules, gain insights into root cause of breaks using machine learning algorithms, seamlessly setup rules via a UI for automated break remediation using BOTS and to create reports and dashboards with low I.T involvement. EZOPS has 5 global offices (San Francisco, NYC, NJ, Dublin, and Noida) and its clients include some of the largest global financial institutions.

Job description:

Red Ant Media helps its clients in building digital creative solutions to help them achieve their business goals. As an outsourced product development company, we embrace the crossroads of Creative design, Web development, Web design, and Digital Marketing.

We are a data-driven agency, who bring together data-driven insights, user objective, brand, technology, content, and creative vision.

Experience: 1 -2 years

Location: Chennai

Roles and Responsibilities:

• Integration of user-facing elements developed by front-end developers with server-side logic
• Writing reusable, testable, and efficient code
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Integration of data storage solutions ( MySQL, MongoDB)
• Creating database schemas that represent and support business processes.
• Understanding the nature of asynchronous programming and its quirks and workarounds

Skills Required:

• Knowledge of Node.js and framework available for it (such as express).
• Familiarity with Progressive Web Applications and Single Page Applications and frameworks (Vue, React, Angular with Typescript, etc).
• Hand on and implement complex Angular applications, directives, pipes, interceptors, services, etc.
• Node-based module loaders and task runners (Webpack, Gulp, or Grunt), creating npm modules.
• Proficient understating of code versioning tools, such as GIT.
• Basic understanding of front-end technologies, such as HTML5, SCSS, and CSS3.

• Responsible for independently managing all day-to-day payroll activities including coordination with the key internal teams as well as external payroll vendor to ensure an accurate and timely payroll on a periodical basis. 
• Responsible for interfacing within the company and outside in all matters related to HR 
• Handling end to end Onboarding & Exit of employees 
• Preparing & updating employee records relating to hiring, confirmation, transferring, termination, etc
• Responsible for accurate and timely payment of applicable taxes and filing of related returns. Eg. EPF, ESI, PT, TDS, etc.
• Ensure all labor laws compliances are fully complied with and reports are updated at all times.
• Ensure timely input to the Banking/Finance team towards disbursement of salaries.
• Handle all labor law compliances and notices.
• Manage Employee Benefit programs and ensure timely disbursement of benefits.
• Manage the generation of actuarial reports such as gratuity, leave encashment, etc
• Responsible for providing necessary information and explanations for internal and external audits.
• Respond to employee inquiries on payroll issues or concerns.
• Maintain confidentiality of payroll operations and data at all times.
• Preparation of MIS reports
• Preparation of all kinds of HR reports and documents required 
• Handling employee grievances and complaints 
• Other requirements and assignments as needed 

Required Candidate profile: 

• Education: Post-Graduate, MBA HR
• At least 5 years of end to end payroll experience
• Excellent written and spoken English
• Able to work under pressure, meet deadlines and adapt constantly to change.
• Good time management skills
• Excellent attention to detail
• Strong interpersonal skills and ability to handle employee queries.
• Ability to communicate well with all the stakeholders 
• Ability to be the interface between the employees and the organization 
• Able to communicate well within the organization and be the interface for the organization outside