Product Manager

The Product Manager is responsible for both product planning and product marketing. This includes managing the product throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products.

• Drive the product- and business-planning processes for cross-functional teams
• Analyze customer needs, current market trends, and potential partnerships from an ROI and build-vs.-buy perspective
• Assess current competitor offerings and seek opportunities for differentiation
• Analyze product requirements and develop appropriate programs to ensure they’re met
• Develop, implement, and maintain production timelines across multiple departments
• Appraise new product ideas and strategize appropriate go-to-market plans

ABOUT RIA

RIA is an InsurTech company on a mission to actively partner with our customers to improve their health and health outcomes. We are taking a very differentiated approach which is backed by how we use health data and digital health to keep our customers healthier.

To enable our mission, we are building our own core InsurTech platform in-house. This platform is cloud-native and on a microservices architecture. We’re building all our core components internally, such as - insurance APIs, an AI/intelligence layer, our own risk models, a health data platform, and a low-code insurance workflow automation platform. 

WHY JOIN US

We’re building the foundation of our team right now, and are looking for ambitious team members to join us and grow rapidly with us. The work environment is fast-paced and you would make a clear impact! 

You’ll partner with a stellar leadership team that comes from IIT Kanpur, Kellogg, MIT Sloan, IIT Guwahati, UChicago Booth, IIT Madras & University of Michigan. The team has also worked at companies such as McKinsey, Goldman Sachs, Max Bupa, Swiss Re, ICICI Lombard, ICICI Prudential, etc.

We’re a well-funded start-up, which has raised capital from top VCs, global insurers, and prominent Indian family offices. 

WHAT YOU WILL DO

• Drive execution and performance for the delivery teams and sales journeys
• Understanding the product requirements of the delivery teams and working closely with the technology team to scope, develop, test, and implement the solutions. 
• Blend strong working knowledge of the health insurance domain with practical business acumen, operational excellence, and process development with hands-on technical expertise
• Determine, measure and report performance and benchmarking activities assesses against goals (ROI and KPIs) for all relevant metrics for business, including but not limited to user behaviour, sales funnel, portfolio analysis (product mix, issuance, cancellation, and grievances etc.)
• Suggest product innovations to ensure a customer delight - from onboarding to fulfilment and grievance redressal
• Own the learning & development initiatives: 
• Identifying needs and tracking progress made by the teams and filling gaps
• Creating knowledge repositories and training modules - product specific, soft skills. etc.
• Initially, the candidate would be required to step in as a training manager for the delivery teams.
• Lead the Q&A function for delivery and marketing teams
• Creating, operationalising, and documenting process flows and roadmaps:
• Create and enhance documentation of processes, including but not limited to Process Notes, Calling Scripts for Sales and Servicing teams, SOPs/ Playbooks, FAQs
• Work closely with the Conversion Product Manager, Platform Product Manager, Delivery Teams, and Partnership teams to define productization roadmap
• Create, documents, and iterate processes and roadmaps for delivery teams, including but not limited to Sales-, Post Sales-, Client Servicing, Learning & Development-, Q&A- teams.

REQUIREMENTS

• ROI, business, revenue and metrics oriented mindset
• Data led decision making and ability to analyse complex data
• Strong work ethic complemented by a positive, can-do attitude
• Self-driven, ability to take charge and drive progress without needing constant oversight or direction
• Wireframing and creating prototype will be a plus
• Entrepreneurial stint will be a plus
• InsurTech or Insurance experience is essential
• Ability to execute efficiently in a fast-paced, fluid start-up environment where change is constant and creativity is a must

Product Manager 

About us: 

At Porter, we are passionate about improving productivity. We want to help businesses, large and small, optimize their last-mile operations and empower them to unleash the growth of their core functions. Last mile delivery logistics is one of the biggest and fastest growing sectors of the economy with a market cap upwards of 50 billion USD and a growth rate exceeding 15% CAGR.

Porter is the fastest growing leader in this sector with operations in major cities, a fleet size exceeding 1L registered and 50k active driver partners and a customer base with 3.5M being monthly active. Our industry-best technology platform has raised over 150 million USD from investors including Sequoia Capital, Kae Capital, Mahindra group, LGT Aspada, Tiger Global and Vitruvian Partners.

We are addressing a massive problem and going after a huge market. We’re trying to create a household name in transportation and our ambition is to disrupt all facets of supply chain. At Porter, we’re here to do the best work of our lives.

If you want to do the same and love the challenges and opportunities of a fast paced work environment, then we believe Porter is the right place for you.

Company URL: https://porter.in/

Who are we looking for? 

We are looking for team players with natural product intuition who can help us build world-class solutions  for the logistics space in India. You will be developing various parts of the application that will directly affect  the user experience. We are working on some ground-breaking assignment and fleet optimization solutions,  dynamic pricing algorithms, active-geofencing and heat-map analysis. You’ll get an opportunity to work with  some of the best minds in the country to make a major dent in the 150-billion-dollar surface transport  industry.

Roles & Responsibilities:  

• We’re seeking a talented product leader to define and execute against a giant vision that we have for the  logistics sector 

• Deeply understand Porter’s mission and strategies. 

• Lead market, user research; drive innovation, definition, roadmap planning, deliverable tracking and design  of new Porter products and product features to deliver against team and company goals. 

• Requires challenging all members of cross-functional team (engineering, business, design, etc.) to think  boldly and creatively and then to funnel that energy into concrete products and execution plans. 

• Be data driven: The product design and direction should be based on data (customer behaviour analytics, business metrics etc.). Solicit and embrace critical feedback. 

• Monitor and measure launched products and feed leanings back into product development process. • Clearly communicate product plans, benefits and results, as appropriate, to all the stakeholders. 

Skills Required: 

● Software engineering experience and a very sound technical understanding. 

● Have an experience in delivering consumer Internet products from the ideation board to the customer ● Stellar design instincts and product taste 

● Ability to leverage data to make decisions without getting stuck in analysis paralysis and a never ending  desire to grow and learn. 

● Minimum 3 to 5 years’ experience in Product management

Position :: Sr. Product Manager/Jr Product Manager
Location:: Hyderabad & Bangalore

Skills ::

• Strong product management or consulting experience in technology focused business

• Domain knowledge in Freight Management or Supply Chain or eCommerce

• Proven track record of managing all aspects of a successful product throughout its lifecycle.
• Hands on experience delivering large scale, enterprise, digital transformations
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Solid technical background with understanding and/or hands-on experience in software development and web technologies.
• Define a thoughtful, detailed, and executable rollout strategy for new features, releases, and products.
• Write business cases, perform ROIs, and prioritize and write user stories; partner with product development team to break things down and plan them into releases
• Translate high, level business requirements into detailed technical specs, and aggressively unblock the engineer teams to execute fast.
• Perform competitive benchmark analysis, analyze customer needs, look at surveys and quantitative data to come up with the right judgement of product and feature investments.
• Excellent written and verbal communication skills
• Bachelor's degree in Science, Engineering or Technology.
• MBA with Freight Management or Supply Chain work or ecommerce experience a big plus.

Vakilsearch is the leading Legal, Tax and Compliance (LTC) company in India. We are here to revolutionize the way business work with the Government. We are working on exciting and transformative products to revolutionize the LTC space. At Vakilsearch, we believe the future of legal in India lies in great products. 

If you're passionate about real change, love building products and are curious about marketing and the overall customer experience, this is for you.

The product manager (PM) will manage the direction and market delivery of existing products and identifying new products, product features, product strategy, and relevant services.

In This Job, You Will:

• Work with Senior Engineers across multiple teams and business stakeholders to design and build highly available and scalable systems
• Use Lean Software Development processes such as Agile, Scrum, and Kanban
• Drive strategic upward product communications internally and externally
• Drive alignment on product features, business metrics, and business strategies
• Work and collaborate effectively with tech teams and launch to production
• Understand business context to decisions made within and across the organization

This Role Might Be for You If:

• You have experience in owning a suite of products and defining long-term product strategy and vision
• You possess strong business acumen with strategic, analytical, and critical thinking
• You understand technical software development life cycle and have knowledge on how to drive teams towards business solutions
• You excel in owning and driving the development of technical products
• You drive strategic product communications across organizations providing clarity in decisions

Responsibilities and Accountabilities:

• Translate business strategy into product strategy.
• Understanding user needs, knowing the difference between ‘wants’ and ‘needs’ and
  converting these into Products.
• Own the product roadmap and execute product strategy.
• Collect, manage and maintain traceability of requirements from all stakeholders across product releases.
• Write requirements – typically as user stories and epics.
• Maintain and prioritize the product backlog.
• Track releases.
• Building lean and agile Products, know how to accurately test hypotheses in the
  lightest way possible and be comfortable using lean UX techniques.
• Driving new features forward in weekly sprints.
• Balancing internal stakeholders’ requests & bugs.
• Monitor, report and improve product performance.
• Participate in scrum meetings, planning, reviews and retrospectives.
• Support the development team with any questions they may have.

• Nature of Experience:
• Experience in Agile development.
• Proven track record bringing innovation to on-demand SaaS software.
• Should be able to work and remain calm even under pressure situations, and should be able to address and resolve any relevant issues.
• Should be able to work with a diverse range of people and communicate with them effectively.
• High levels of confidence, maturity, and competence are required.

• Length of Experience: 4 - 8 years.
• 4+ years in Software or Saas Industry with 4+ years in Product Management.
• Formal Agile Training
• Programming, UI/UX, or QA experience preferred.
• Experience in Legal Industry or Legal Technologies is an added advantage.

JOB TITLE/HEADLINE:  Fintech Product Manager

EMPLOYMENT TYPE: Full time, permanent.

REPORTING TO: CBO

LOCATION: Mumbai

ABOUT THE ROLE:

• We are looking for a motivated self-starter with having customer-centric approach who thrives on working in a fast-paced, rapidly evolving business and is keen to build differentiated value prop for the customer.
• Who has hands-on experience in developing & managing Credit Card product
  • Will end to end manage the product’s core value proposition, including product collaterals, customer communication, etc.?
  • Design, develop and launch a new product in the market.

• Will manage end to end customer journeys, processes and customer experience.

• Cross-functional ( Technology, Risk, Compliance, Operations) engagement to drive product development and usage.

WHAT WE EXPECT FROM YOU:

• Manage product segment, drive and track customer value proposition.
• Product Pricing and usage analytics
• Product features, offering, cross-selling, up-selling strategies
• Understanding and bundling 3^rd party products and services
• Referral programs, customer engagement and retention
• Product Management, product roll-out and coordination
• Manage all product collaterals & customer engaging properties such as customer statements etc.
• Manage all the processes related to value prop delivery and fulfilment
• Manage customer communication throughout the customer journey and create delighters for the customer through assertive communication
• Create and manage customer communication channels like SMS, Email, Whatsapp, IVR and mobile app notifications.
• Track and identify features utilisation and drive higher feature penetration. Create & manage product utilisation dashboards. Publish reports of product depth & feature penetration to senior stakeholders.
• Engage with a partner to identify opportunities to introduce new features through competition benchmarking
• Have cross-functional engagement with internal & external stakeholders to drive product development and higher product usage.
• Drive internal governance processes for launching any product, method etc.

OUR IDEAL CANDIDATE:

• BE / B.Tech. (Premier/Tier I), MBA (Premier/Tier I) with total work experience of 3+ years preferably in Fintech
• Excellent academic background and records
• Extra-ordinary skills in crisis management, interpersonal communication, collaboration and teamwork.
• Master of multiple tasking. Takes on initiatives and challenges
• In short, we are looking for superstars to join a superstar team!

YOU WILL LOVE WORKING WITH FATAKPAY BECAUSE:

• We value balance. We are committed to providing an environment where you can balance great work with a great life.
• We’ll invest in your career. Our company’s proliferating, and we’ll allow you to do the same. You’ll have access to several professional development opportunities so that you can keep up with the company’s evolving needs.
• We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
• Multicultural workplace. A multicultural and diverse team of colleagues from different states.
• An opportunity to wear many hats
• An entrepreneurial crew that supports risk, intuition, and frequent experimentation
• The opportunity to make an impact in a transformative industry
• A chance to build and lead a highly talented and driven team

OTHER PERKS & BENEFITS:

• Progressive and flexible work hours that match your personality and lifestyle.
• Compensation could include stock options for significant upside.
• Health benefits
• Cool gadgets and swags
• Attractive wellness programs
• Competitive performance bonus
• Paid sick leave
• Paid maternity and paternity leave
• Career development training.

ABOUT THE COMPANY:

Fatakpay Digital Private Ltd (Fatakpay) is a digital-only lending platform that provides short-term personal loans (STPL) through QR-based credit lines. It was founded by four IIT- B, Erasmus University alum, and 70+ years of combined experience in Tech and Finance.

The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options.

We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place.

• As a founding member of the Product team, you will be responsible for managing the roadmap, features and manage the product lifecycle of the Niro credit applications.

• Setup data-driven experiments to optimize for key metrics, conversions etc.

• Communicate extensively with users and stakeholders to understand their pain points and eliminate those.

• Define clear and well-scoped requirement documents.

• Work with engineers and designers and ship features and product improvements.

• 4+ years experience in Product Management and working closely with designers and engineering team members to ship products.

• Passion for solving consumer problems.

• Excellent communication skills.

• High affinity for making decisions with data.

• Prior Fintech experience and/ or experience in shipping delightful products is a plus.

• Prior experience with product experimentation is a plus.

• To work with smart, talented, fun people all around you.

• To work for a well-funded, fintech company with a good comp and benefits.

• Generous ESOP with no nasty clauses.

• Unlimited sick leave

• A learning wallet to upgrade your skills

1. Defining the category roadmap globally for digital products like Gift Cards, Vouchers, Experiences, Fintech instruments, Donations, Subscriptions, etc.
2. Product, place, price, and promotions of the category portfolio.
3. Manage supplier relationships for a range of global categories.
4. Good understanding of consumer demand and macro-economic trends in the categories.
5. Good analytical skills with the ability to draw insights from large data sets, forecasting, budgeting, etc.
6. Work with marketing, sales, and product teams to market, sell and build a seamless user experience.
7. End-to-end management of product i.e. from supplier to customer. You should be responsible for cataloging, quality, CSAT, and revenue for the categories.

1. You should have at least 3 years of experience in global category roles, preferably digital categories.
2. Good communication skills are key for this role.
3. Good analytical skills along with sales/marketing knowledge.
4. MBA from reputed colleges would be preferred for the role.
5. Team management experience will be a plus.
6. A strategic thinker along with a growth mindset ll be a good fit for the role.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Plum.‍

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, San Francisco, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. Plum works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.