Fintech Product Manager

In this role,you will be at the forefront of our expansion efforts. Your primary focus will be on identifying and entering new market segments, cultivating strategic partnerships, and building the foundational pipeline of qualified opportunities for our sales team. You will leverage your deep market understanding and strategic thinking to chart new paths for growth, requiring strong networking, relationship-building, and negotiation skills to establish impactful collaborations and secure initial agreements. This role demands a highly results-oriented individual with a strong entrepreneurial spirit and the ability to operate with a high degree of autonomy.

• New Market Identification and Entry:

Conduct in-depth market research to identify and prioritize new market segments and customer verticals for learning/e-learning, localisation, and translation product/service markets. Develop and execute market entry strategies.

• Strategic Partnership Development:

Identify, initiate contact, and build strong relationships with potential strategic partners (e.g., complementary technology providers, industry associations, channel partners) to expand our reach and market presence. Negotiate and finalize partnership agreements.

• Pipeline Origination:

Generate a consistent flow of new, qualified leads and opportunities through proactive outreach, networking, industry events, and targeted campaigns focused on new markets and partnerships.

• Value Proposition Development for New Markets:

Tailor and refine our value proposition to resonate with the specific needs and challenges of new market segments and potential partners.

• Early-Stage Opportunity Management:

Manage the initial stages of the sales cycle for new opportunities, effectively communicating our solutions and qualifying prospects before handing them off to the sales team for closure.

• Market Intelligence and Competitive Analysis (New Markets): Continuously monitor and analyze trends, customer needs, and competitor activities within target new markets and partnership landscapes.

• Collaboration with Internal Teams: Work closely with development, marketing, and sales teams to align strategies, provide market feedback, and ensure successful onboarding of new clients and partners.

• Reporting and Forecasting: Track and report on business development activities, pipeline of new opportunities and partnerships, and progress against targets for new market penetration.

• Representing Wordsburg: Act as a key representative of Wordsburg at industry events, conferences, and partner meetings, building brand awareness and generating new opportunities.

Perfect match requirements -

• Bachelor's degree in Business Administration, Marketing, or a related field.

• Minimum of 10 years of experience in Business Development, preferably in the learning/e-learning, localisation, and translation industry or a related technology sector. 

• Proven track record of success in business development, specifically in identifying and penetrating new markets and building strategic partnerships in learning/e-learning, localisation, and translation product/service markets.

• Experience in the learning/e-learning, localization, translation, or service industries is highly desirable.

• Familiarity with the localization and translation industry and its potential synergies with learning/e-learningis a strong plus.

• Exceptional networking, relationship-building, and interpersonal skills.

• Strong strategic thinking, analytical, and problem-solving abilities.

• Excellent communication, presentation, and negotiation skills.

• Ability to work independently, take initiative, and thrive in a target-driven environment.

• Willingness to travel as required by business.

• Deep understanding of AGILE methodologies and extensive experience working within a learning, educational technology, or complex content delivery environment.

Job Title: Customer Support Executive

Location: Bangalore, India

Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.

Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.

To know more visit https://elocitytech.com/

Responsibilities:

Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.

Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.

Handle customer phone calls, ensuring professional and courteous communication.

Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.

Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.

Establish and maintain positive relationships with clients and customers, both in person and over the phone.

Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.

Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.

Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.

Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.

Qualifications:

Proven experience in a customer support or related role, preferably in a fast-paced environment.

Excellent product knowledge and the ability to quickly grasp and understand complex concepts.

Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.

Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.

Ability to build rapport with customers and establish trust and credibility.

Proficiency in working with Excel workbooks for data management and reporting purposes.

Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.

Good organizational skills and attention to detail.

Ability to work well under pressure and in a team-oriented environment.

• Managing the solving of problems concerning the test automation infrastructure
• Understand and maintain Test Automation Frameworks.
• Follow the coding standards and code walk through.
• Maintain Automation Standards and Processes documentation.
• Write automated test scripts under the direction of the Test Automation Lead.
• Ability to work independently on tasks / modules assigned related to automation
• Monitoring of and reporting on the progress of the test automation process
• Reporting on the quality of the test object
• Raise risks on time and provide alternate solutions to mitigate the risk
• Advice and support for the implementation of all types of tools

We are looking for a graphic designer to create engaging and on-brand graphics.

What is the role of a graphic designer?

The graphic designer job description includes the entire process of defining requirements, visualizing and creating graphics including illustrations, logos, layouts and photos.

You’ll be the one to shape the visual aspects of websites,product packaging, exhibitions and more.
Your graphics should capture the attention of those who see them and communicate the right message.

For this, you need to have a creative flair and a strong ability to translate requirements into design.
If you can communicate well and work methodically as part of a team, we’d like to meet you.

The goal is to inspire and attract the target audience.

• Study design briefs and determine requirements
• Schedule projects and define budget constraints
• Conceptualize visuals based on requirements
• Prepare rough drafts and present ideas
• Develop illustrations, logos and other designs using software or by hand
• Use the appropriate colors and layouts for each graphic
• Work with copywriters and creative director to produce final design
• Test graphics across various media
• Amend designs after feedback
• Ensure final graphics and layouts are visually appealing and on-brand

• Proven graphic designing experience
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
• A keen eye for aesthetics and details
• Excellent communication skills
• Ability to work methodically and meet deadlines
• Degree in Design, Fine Arts or related field is a plus