
JOB TITLE/HEADLINE: Fintech Product Manager
EMPLOYMENT TYPE: Full time, permanent.
REPORTING TO: CBO
LOCATION: Mumbai
ABOUT THE ROLE:
- We are looking for a motivated self-starter with having customer-centric approach who thrives on working in a fast-paced, rapidly evolving business and is keen to build differentiated value prop for the customer.
- Who has hands-on experience in developing & managing Credit Card product
- Will end to end manage the product’s core value proposition, including product collaterals, customer communication, etc.?
- Design, develop and launch a new product in the market.
- Will manage end to end customer journeys, processes and customer experience.
- Cross-functional ( Technology, Risk, Compliance, Operations) engagement to drive product development and usage.
WHAT WE EXPECT FROM YOU:
- Manage product segment, drive and track customer value proposition.
- Product Pricing and usage analytics
- Product features, offering, cross-selling, up-selling strategies
- Understanding and bundling 3rd party products and services
- Referral programs, customer engagement and retention
- Product Management, product roll-out and coordination
- Manage all product collaterals & customer engaging properties such as customer statements etc.
- Manage all the processes related to value prop delivery and fulfilment
- Manage customer communication throughout the customer journey and create delighters for the customer through assertive communication
- Create and manage customer communication channels like SMS, Email, Whatsapp, IVR and mobile app notifications.
- Track and identify features utilisation and drive higher feature penetration. Create & manage product utilisation dashboards. Publish reports of product depth & feature penetration to senior stakeholders.
- Engage with a partner to identify opportunities to introduce new features through competition benchmarking
- Have cross-functional engagement with internal & external stakeholders to drive product development and higher product usage.
- Drive internal governance processes for launching any product, method etc.
OUR IDEAL CANDIDATE:
- BE / B.Tech. (Premier/Tier I), MBA (Premier/Tier I) with total work experience of 3+ years preferably in Fintech
- Excellent academic background and records
- Extra-ordinary skills in crisis management, interpersonal communication, collaboration and teamwork.
- Master of multiple tasking. Takes on initiatives and challenges
- In short, we are looking for superstars to join a superstar team!
YOU WILL LOVE WORKING WITH FATAKPAY BECAUSE:
- We value balance. We are committed to providing an environment where you can balance great work with a great life.
- We’ll invest in your career. Our company’s proliferating, and we’ll allow you to do the same. You’ll have access to several professional development opportunities so that you can keep up with the company’s evolving needs.
- We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
- Multicultural workplace. A multicultural and diverse team of colleagues from different states.
- An opportunity to wear many hats
- An entrepreneurial crew that supports risk, intuition, and frequent experimentation
- The opportunity to make an impact in a transformative industry
- A chance to build and lead a highly talented and driven team
OTHER PERKS & BENEFITS:
- Progressive and flexible work hours that match your personality and lifestyle.
- Compensation could include stock options for significant upside.
- Health benefits
- Cool gadgets and swags
- Attractive wellness programs
- Competitive performance bonus
- Paid sick leave
- Paid maternity and paternity leave
- Career development training.
ABOUT THE COMPANY:
Fatakpay Digital Private Ltd (Fatakpay) is a digital-only lending platform that provides short-term personal loans (STPL) through QR-based credit lines. It was founded by four IIT- B, Erasmus University alum, and 70+ years of combined experience in Tech and Finance.
The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options.
We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place.

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About POSHN:
POSHN is an innovative India-based ag-fintech company founded in 2020, backed by top-tier financial institutions. We are on a mission to organize and digitally transform the global agri-supply chain market by applying first principles thinking and adopting a tech-product first mindset. The agri-supply chain is vast, complex, and traditionally unorganized. Our platform aims to simplify this complexity, empowering stakeholders and delivering a seamless, efficient experience.
About the TEAM:
Our core team comprises alumni from BITS Pilani, IIM, and XLRI, each bringing over a decade of experience in supply chain, technology, and product management. Our track record includes building several impactful tech-product startups from scratch.
About the Role:
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• Initiative in system improvements at both the design and implementation levels is expected as Poshn expands.
Responsibilities:
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• Assume full responsibility for the quality assurance aspects of the product, ensuring efficient communication and timely delivery of tasks.
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Career Experience We'd Love to See:
• You have a minimum of 3 years of experience in quality assurance, particularly in testing web and mobile applications.
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• Strong familiarity with Agile methodologies and the ability to adapt quickly to a dynamic, fast-paced work environment.
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• Expertise in at-least one of the test automation tools and frameworks like Selenium, Appium , Rest Assured
• Proficient in scripting languages used in test automation such as Puppeteer, Python.
• Experience in both manual and automated testing, with strong analytical skills to identify bottlenecks and inconsistencies.
• Knowledge of CI/CD practices using bitbucket pipelines, performance and memory tuning, and security testing
Bonus Points/Nice to Have:
• Experience in the e-commerce & supply chain industries is highly advantageous.
About You:
• A creative thinker with a strong desire to learn and continuously improve.
• You take pride in owning your work and demonstrate responsibility in task management.
• An analytical thinker with an intuitive grasp of how theoretical ideas can be transformed into practical applications that align with business objectives.
Benefits:
• Competitive salary with ESOPs, ensuring you are rewarded for your contributions.
• Generous leave policies and a pivotal role in a transformative startup within the agri-supply chain sector.
• A dynamic, fun, and collaborative work culture focused on continuous learning and growth.
• Autonomy in your day-to-day work, with support for professional development in areas you are passionate about.
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Having knowledge of React JS. Having knowledge of Node JS Having Knowledge of HTML,
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R&D power Knowledge of GitHub and Jira. A bit of knowledge of code building and docker
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We’re looking for a senior full stack developer (MERN) with a proven experience to design and create software. The responsibilities will include coding both on the front and back-end, writing APIs, and React components.
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- Participating in the design and creation of scalable software
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- Writing unit tests and fixing bugs or other coding issues
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- Reporting Designation: Full Stack Development (KH_PPLS_PE_SPD.Full Stack Development)
- Reporting Department: Software Product Development (KH_PPLS_PE_SPD)
Required Certification/s:
Required work experience
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- Years of experience: 3 to 6
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- 3-6 years of industry work experience
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- 1+ years of web application development with JavaScript as full stack
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- Strong proficiency in Nodejs
- Good HTML5 / CSS3 skills with expertise on responsive web design
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