BlitzPools
https://blitzpools.comAbout
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Company Profile:
Blitzpools is an Indian fantasy sports platform that allows users to
play fantasy cricket, football and kabaddi.
Blitzpools is a Game of Skill where user creates a team of real
players for an upcoming match and compete with other users for big
prizes. User's team earns points based on user's player performances
in the real-life match.
Years of Experience: 6+yrs.
Responsibilities:
- End-to-End ownership of retention programs and processes across a variety of direct-to-customer channels – Outbound & Inbound, Manual / Assisted (tele-calling, visits) & Automated (including email, SMS, push notifications, merchandising and other new upcoming digital mediums)
- Conceptualizing, building, executing and analyzing retention programs, making continuous improvements based on performance, trends, and insights via tests and iterative optimization
- Generate deep insights about customers that increase their retention, root-cause & predict churn and lead to inventing new ways to delight and retain customers. Will include conducting primary & secondary customer research
- Own the product strategy and roadmap for retention - Partner with the product team to translate business goals into short term and long-term product roadmaps- Comfortable in generating a strategic vision as well as glide path with product teams. Stay abreast of new innovations and the latest technology trends and explore ways of leveraging these
Desired Skills:
- Bachelor’s degree from a reputed institute. 6-8 years of overall experience with 5+ years of relevant work experience in lifecycle marketing in consumer products / services
- Demonstrate result orientation and high Bias for action. The candidate must have strong operational experience and be willing to get hands dirty.
- Proven track-record of managing and delivering marketing programs identifying customer actions and conversions for each stage and achieving those KPIs
- Highly customer-obsessed thinking with a deep understanding of customer needs and aspirations. Skilled at decoding the price-value equation from a customer’s perspective and an ability to speak the customer’s language
- Demonstrated experience using data and KPI metrics to monitor and measure performance, measure effectiveness and plan ongoing improvements
- Strong verbal and written communication skills. Ability to think big and rethink how to better serve our customers
- High bias for taking end-to-end ownership of responsibilities, flexibility and exceptional communication skills earning trust of others
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
• Supervise, manage and QC content writer by other team
member/s.
• Write and manage content for SMS, Whatsapp, Email, ads
and website.
• Ideate and execute innovative campaigns for player
acquisition and retention through content.
• Create communication and marketing plan for all marquee
tournaments and promotions.
• Manage social media along with agency.
• Lead all affiliate partners and sending timely communication
and creatives to them.
• Work closely with design team to get creatives made and
share with the execution team
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Blitz is into Instant Logistics in Southeast Asia. Blitz was founded in the year 2021. It is in the business of delivering orders using EV bikes. Blitz not only delivers instant orders through EV Bikes, but it also finances the EV bikes to the drivers on lease and generates another source of revenue from the leasing as well apart from delivery charges. Blitz is revolutionizing instant coordination with the help of advanced technology-based solutions. It is a product-driven company and uses modern technologies to build products that solve problems in EV-based Logistics. Blitz is utilizing data sources coming from the EV bikes through IOT and smart engines to make technology-driven decisions to create a delightful experience for consumers
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