
OBJECTIVE :
- The Product Development team within PayMate works with business to establish the overall strategy and priorities for the products and platforms. Based on the business strategy and overall priorities, the Product Development team creates product plan, including high level business requirements, solution designs, benefits definition and aligns with overall go to market rollout plan.
- We are looking to hire Product Managers with Payments background and Supply Chain Finance experience. You will engage existing and potential customers directly, and decide the future of the product based upon a strong understanding of the customer requirements. You will also collaborate with technology, marketing, sales and support to solve for the best customer experience.
- The candidate should be willing to accept a dynamic and multi-faceted role requiring to work across several teams and even geographies, while working with the core management team on the best way forward to help achieve our collective goals.
KEY RESPONSIBILITIES :
- Build a scalable Payments Automation System
- Meet regularly with key customer facing teams to collect and analyse user feedback to shape new product ideas and user requirements.
- Implements usage tracking and analyse patterns to validate new feature requirement.
- Have strong solution skills in translating customer needs to product functionalities.
- Convert ideas to prototypes and demonstrate them to the key partners.
- Stay on top of the market and competition.
- Act like an owner for the success of your product.
- Will be responsible for the end to end product roadmap from features creation, prioritization, go live, onboarding process streamlining.
- Responsible for regular running of solutions and products - monitoring success through revenue
- Maintain communication among and between stakeholders - interacting with business managers to ideate the requirements , work with the technology teams to implement the solutions
- Collaborate and work with various internal departments and external vendors in the launch and implementation of the processing platform for specific clients in the specific markets and regions. This involves working with the technical teams for roadmap, feature and release management
- Definition of platform features include creating detailed user and process flows
- technical level designs and algorithms to satisfy the feature requirements
- Working with clients to define business requirements from the high level down to the detailed levels.
- Work with the technical development teams to review the solution and technical designs with an understanding of how the solution impacts the overall platform architecture
- Work with the technical testing teams to review the test cases and testing to ensure newly defined platform features are properly tested
- Some platform features require the development of new APIs for which field level designs are required.
- Collaborate and work closely with our external processing partners and vendors in the launch and implementation of the processing platform for all markets and regions.
- Work with our processing partners to ensure the card processor's platform has features that are needed for the specific markets in question and where there are gaps to draft up the solution in conjunction with our partners and have that delivered in a timely manner
- This role would require the person to work across geographies, time zones, cultures and competencies as well as internal teams who might not be very familiar with global payments & its intricacies
- Be willing to get your hands dirty - from writing feature stories, drawing swim lane diagrams to running sprint meetings, you will do it all
- You would be required to articulate & justify your vision & strategy behind you roadmap to domain experts & leaders again & again in a crowded & evolving payment stage
- Dealing with engineers & architects to design new flows, adapt systems to new market innovations while maintaining integrity & scalability of the platform is vital
PREVIOUS EXPERIENCE :
- 5-7 years of experience in product management with 3 or more years in Payments background
- Strong customer centricity
- Ability to think creative and solve problem
- Familiarity in agile development framework will be preferable.
- Prior experience at fast growing fintech / B2B startups will be preferable
- Highly adaptable and aware. Comfortable in an evolving and dynamic environment.
- Good networker: persuasive with excellent interpersonal skills.
- You are comfortable working hands-on in a fast-paced start-up environment
- Problem-solving and detail orientation come naturally to you.
- Worked with banking & payments partners
- An engineering degree (a management degree is a bonus, not mandatory)
- Formal product management training - good to have
- Knowledge of Product Management tools like Trello, JIRA, Figma, MS Projects, Postman, etc.

About PayMate
About
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Backend - Software Development Engineer III
Experience - 7+ yrs
About Wekan Enterprise Solutions
Wekan Enterprise Solutions is a leading Technology Consulting company and a strategic investment partner of MongoDB. We help companies drive innovation in the cloud by adopting modern technology solutions that help them achieve their performance and availability requirements. With strong capabilities around Mobile, IOT and Cloud environments, we have an extensive track record helping Fortune 500 companies modernize their most critical legacy and on-premise applications, migrating them to the cloud and leveraging the most cutting-edge technologies.
Job Description
We are looking for passionate software engineers eager to be a part of our growth journey. The right candidate needs to be interested in working in high-paced and challenging environments leading technical teams, designing system architecture and reviewing peer code. Interested in constantly upskilling, learning new technologies and expanding their domain knowledge to new industries. This candidate needs to be a team player and should be looking to help build a culture of excellence. Do you have what it takes?
You will be working on complex data migrations, modernizing legacy applications and building new applications on the cloud for large enterprise and/or growth stage startups. You will have the opportunity to contribute directly into mission critical projects directly interacting with business stakeholders, customers technical teams and MongoDB solutions Architects.
Location - Chennai or Bangalore
- Relevant experience of 7+ years building high-performance back-end applications with at least 3 or more projects delivered using the required technologies
- Good problem solving skills
- Strong mentoring capabilities
- Good understanding of software development life cycle
- Strong experience in system design and architecture
- Strong focus on quality of work delivered
- Excellent verbal and written communication skills
Required Technical Skills
- Extensive hands-on experience building high-performance web back-ends using Node.Js and Javascript/Typescript
- Min two years of hands-on experience in NestJs
- Strong experience with Express.Js framework
- Implementation experience in monolithic and microservices architecture
- Hands-on experience with data modeling on MongoDB and any other Relational or NoSQL databases
- Experience integrating with any 3rd party services such as cloud SDKs (Preferable X), payments, push notifications, authentication etc…
- Hands-on experience with Redis, Kafka, or X
- Exposure into unit testing with frameworks such as Mocha, Chai, Jest or others
- Strong experience writing and maintaining clear documentation
Good to have skills:
- Experience working with common services in any of the major cloud providers - AWS or GCP or Azure
- Technical certifications in AWS / Azure / GCP / MongoDB or other relevant technologies
Position: Call Quality Analyst
Key Responsibilities:
1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.
2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.
3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.
4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.
5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.
6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.
7. Customer feedback: Incorporate customer feedback into quality assessment processes
Qualifications:
• Bachelor's degree in a relevant field or equivalent work experience.
• Proven experience in quality analysis and call auditing, preferably in a customer service environment.
• Excellent communication skills, both written and verbal.
• Knowledge of relevant industry regulations and compliance standards.
• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).
call QA for Pune
language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)
Experience- 6months- 2yrs (BPO Voice also considerable)
Salary- 25k ctc location: Vimaan Nagar
call QA for Banglore/Jaipur
language- Hindi andEnglish (both)
Experience- 6months- 2yrs (BPO Voice also considerable)
Salary- 22k ctc LOCATION: HSR layout
It is an all-in-one ecommerce logistics platform using modern software to provide fast and affordable fulfilment. Brands of all sizes — their full-service solution to store inventory at warehouses near their customers and ship orders with the company carrier network to improve transit times and shipping costs. Their's deep integration with sales channels enables brands to earn primelike badges to accelerate their sales.
Who are we looking for?
We are looking forward to hire a committed Java Developer with experience in building highperforming, scalable, enterprise-grade applications. You will be part of our Engineering team that works on mission-critical applications. You will be managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.
You are required to:
Contributing in all phases of the development lifecycle.
Write well designed, testable & efficient code.
Ensure designs are in compliance with specifications.
Prepare and produce releases of software components.
Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.
Backend: Spring (JAVA), Laravel (PHP), MySQL, NoSQL , NGINX Plus. • Frontend: Angular 5+ Ngrx/store 5. • Infrastructure: Google cloud platform (App engine, CloudSQL, BigQuery, PubSub, Firebase Hosting), Scrapy Cloud, Pusher.io(websockets), Getstream.io, Filestack, Postmark app, AS2 Gateway, Google Cloud Endpoints Framework, MongoDB, Algolia, Memcache
Tools: Gitlab, Postman app, JIRA.
Wondering what your Responsibilities would be?
Technical Skills required Our Current Stack What Makes you Eligible? You are where our search ends, if you hold:
- B.Tech/ M.Tech or corresponding degree
- Experience in the same role of almost 1-6 years
- Experience with connecting backend and frontend services.
- Exposure to consuming data through different interfaces (Web API's/Socket/ REST/ RESTFUL/ JSON/ XML).
- Proficiency in Data Structures and Algorithms.
- Understanding of web markup, including HTML 5, CSS.
- Understanding of client-side scripting and JavaScript frameworks.
- Ability to write clean, reusable and well documented code.
- Proficient understanding of code versioning tools, such as Git. Knowledge of API authentication techniques (Token, JWT, OAuth2) - desirable but not mandatory. (Experience with API Design will be a plus) Fair spoken and written English
- Flexibility - Things change around here. FAST!
- Other Inter-personal skills like self-motivation, persistency, patience and eagerness to learn and work independently.
Why us? We are an amalgamation of enthusiastic and genius people working on a remarkable concept, making headway in this industry. It would not only provide you a scope for professional and personal growth but would also provide you a lot of avenues to experiment with and expertise in your skills.

What you will do:
- Writing in-depth user guides, release updates, product descriptions for the company's suite of products and solutions
- Writing for a variety of audiences, from non-technical end-users to programmers, system administrators, and integrators
- Overseeing peer editing and production review work
- Integrating use case and functional data into user documentation and examples
Desired Candidate Profile
What you need to have:- 3+ years of technical writing experience
- Strong written and verbal communications and experience working with content in multiple mediums
- Experience working cross-departmentally to communicate the nuts and bolts of a product
- Strong experience owning an end-to-end documentation creation process
- Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment
- A positive attitude, willingness to jump in and tackle new challenges
- Experience working with the following tools preferred: Confluence/JIRA, Git & Github, HTML, CSS, Jinja, JavaScript, Python, Postman, etc
EDUCATION: MBA/PGDM in Marketing, Bachelors in Marketing, or related experience in marketing / Bachelor’s or master’s degree in marketing or a related field
EXPERIENCE: 3-5 years of experience in Digital Marketing, SEO, & Social Media content creation and functions in Service Industry. Proven working experience in digital marketing, particularly within the B2B Industry.
WORK-LOCATION:
Koregaon Park, Pune. Onsite. Full time employment
COMPETENCIES / SKILLS:
This position will be responsible for Digital Marketing Strategies, managing marketing agencies, managing a team of SM associates, generating organic and paid leads from electronic, social, and digital media. The profile would require to:
- Develops digital marketing strategy by studying target market, tracking changes in given metrics to achieve the marketing goals, identifying customers and their current and future needs, and monitoring the competition.
- Plans and executes all web, SEO/SEM, database marketing, email, social media, and PPC advertising campaigns.
- Collaborates with internal & external teams to create content and SEO strategies and optimize user experience.
- Experience in setting up and optimizing PPC campaigns on Google & Facebook.
- Designs, builds, and maintains our social media presence.
- Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, Search Console Hubspot, WebTrends, SEMRush, etc.)
- Contributes to marketing effectiveness by identifying short-term and long-range issues that must be addressed.
- Measures and reports performance of all digital marketing campaigns and assesses against goals KPI.
- Identifies trends and insights, and optimizes spend and performance based on the insights.
- Brainstorms new and creative growth strategies through digital marketing.
- Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
- Completes digital marketing department operational requirements by scheduling and assigning employees and following up on work results.
- Maintains digital marketing staff by recruiting, selecting, orienting, and training employees.
- Maintains digital marketing staff job results by counselling and disciplining employees; and planning, monitoring, and appraising job results.
- Develops digital marketing staff by providing information, educational opportunities, and experiential growth opportunities.
PERSONALITY & OTHER TRAITS:
- Should be highly up-to-date with changing marketing trends web technology
- Must have good writing skills with attention to details.
- Designs, builds, and maintains our social media presence.
- Must be able to think creatively about innovative approaches to marketing and increase brand awareness.
- Excellent communicator, Smart, Charming, Extrovert, Disciplined, Punctual, Mature & Good team player.
- Good IT skills in Word, Excel, Outlook & Presentation.
- Working knowledge of HTML, CSS, word-press website development and constraints.
Key Skills
Social Media Content Creation / SEO / Content Marketing/ B2B Marketing / SEM / Backlinks Building / Campaign Management / Facebook Ads / Google AdWords

Must Haves:
Proven track record of handling sizeable payment gateway reconciliation cycle from end to end for min 5 years and overall experience of 8 years.
Knowledge of automating the entire payment gateway reconciliation with the help of tools and making sure internal controls adhere with respect to the process.
Robust negotiation skills with all PG’s and maintaining professional cordial relationships with them and see how the work is getting done from them.
Managing a team and driving the PG process smoothly.
Experience from on-boarding new merchants' bank reconciliation till settlement.
Good To Haves:
Knowledge of ERP as well as accounting including advance excel formulas along with strong analytical Skill.
Sound knowledge of GST, Processing of Invoices on Gross Settlement/Net Settlement, Debit notes, credit notes, etc.
Responsible for robust communications for any PG related matters to internal and external stakeholders.
Experience in managing a team and driving the PG process smoothly.
- Meeting with clients to discuss website design and function.
- Designing and building the website front-end.
- Creating the website architecture.
- Designing and managing the website back-end including database and server integration.
- Generating WordPress themes and plugins.
- Conducting website performance tests.
- Troubleshooting content issues.
- Conducting WordPress training with the client.
- Monitoring the performance of the live website.



