Senior Product Manager

Job Overview 

We are seeking an experienced Senior Solution Architect to join our dynamic DevOps organization. The ideal candidate will have a strong background in cloud technologies, with expertise in migration projects across platforms such as GCP, AWS, and Azure. The candidate should possess a deep understanding of DevOps principles, Kubernetes orchestration, Data migration & management and automation tools like CI/CD pipelines and Terraform.The individual should be highly skilled in designing scalable application architectures capable of handling substantial workloads while ensuring the highest standards of quality.

Key Responsibilities 

• Lead and drive cloud migration projects from on-premises data centers or other cloud platforms to GCP, AWS, or Azure.
• Design and implement migration strategies that ensure minimal downtime and maximum efficiency.
• Demonstrate proficiency in GCP, AWS, and Azure, with the ability to choose and optimize solutions based on specific business requirements.
• Provide guidance on selecting the appropriate cloud services for various workloads.
• Design, implement, and optimize CI/CD pipelines to streamline software delivery.
• Utilize Terraform for infrastructure as code (IaC) to automate deployment processes.
• Collaborate with development and operations teams to enhance the overall DevOps culture.
• Possess in-depth knowledge and practical experience with Kubernetes orchestration for containerized applications.
• Architect and optimize Kubernetes clusters for high availability and scalability.
• Engage in research and development activities to stay abreast of industry trends and emerging technologies.
• Evaluate and introduce new tools and methodologies to enhance the efficiency and effectiveness of cloud solutions.
• Architect solutions that can handle large-scale workloads and provide guidance on scaling strategies.
• Ensure high-performance levels and reliability in production environments.
• Design scalable and high-performance database architectures tailored to meet business needs.
• Execute database migrations with a keen focus on data consistency, integrity, and performance.
• Develop and implement database pipelines to automate processes such as data migrations, schema changes, and backups.
• Optimize database workflows to enhance efficiency and reliability.
• Work closely with clients to assess and enhance the quality of existing architectures.
• Implement best practices to ensure robust, secure, and well-architected solutions.
• Drive migration projects, collaborating with cross-functional teams to ensure successful execution.
• Provide technical leadership and mentorship to junior team members.

Required Skills and Qualifications: 

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Relevant industry experience in a Solution Architect role.
• Proven experience in leading cloud migration projects across GCP, AWS, and Azure.
• Expertise in DevOps practices, CI/CD pipelines, and infrastructure automation.
• In-depth knowledge of Kubernetes and container orchestration.
• Strong background in scaling architectures to handle significant workloads.
• Sound knowledge in database migrations
• Excellent communication skills and the ability to articulate complex technical concepts to both technical and non-technical stakeholders.

REVIEW CRITERIA:

MANDATORY:

• Strong enterprise sales executive profile
• Mandatory (Experience 1):Must have 4+ years of selling B2B SaaS.
• Mandatory (Experience 2): Must have 2+ of experience of selling to enterprise clients OR to manufacturing industry OR selling FinTech product
• Mandatory (Sales Skills):Must have experience in end to end sales from lead generation, prospecting, demos, proposal building, negotiation, and deal closure
• Mandatory (Stability): Must have stable career history — no frequent job hopping
• Mandatory (Note): Final round is F2F (client will handle the travel)

ROLE & RESPONSIBILITIES:

We are looking for a dynamic and results-driven Enterprise Sales Manager to drive our sales strategy and expand our market presence. This role demands a strong understanding of SAP/Finance ERP solutions, excellent communication skills, and a proven track record in IT/software sales.

KEY RESPONSIBILITIES:

• Sales Strategy Development: Develop and execute sales plans to achieve company revenue targets in the SAP/ERP domain.
• Client Acquisition: Identify, engage, and convert prospective clients by demonstrating the value of our SAP/ERP solutions.
• Relationship Management: Build and maintain long-term relationships with clients, ensuring high levels of satisfaction and retention.
• Market Analysis: Stay updated on industry trends, competitor activities, and market demands to identify growth opportunities.
• Proposal & Presentation: Prepare and deliver compelling proposals, presentations, and demos tailored to client needs.
• Collaboration: Work closely with technical and consulting teams to ensure seamless delivery of solutions and services.

IDEAL CANDIDATE:

• Experience: Minimum 2 years in sales, with a strong focus on SAP Product sales/Finance ERP solutions
• Industry Preference: Candidates with prior experience in handling manufacturing industry clients will be given preference.
• Educational Qualification: Bachelor’s degree in Business, IT, or a related field. An MBA is an added advantage.

SKILLS:

• Proven ability to meet and exceed sales targets.
• Excellent communication, negotiation, and presentation skills.
• Understanding of SAP/ERP systems and their applications in business processes.
• Strong client relationship management abilities.
• Track record of success managing large enterprise accounts
• Track record of consistently over-achieving quota (top 10% in your company)
• Strong interpersonal and presentation skills
• Exceptional verbal and written communication skills
• Ability to travel to prospects and customers if required
• Good organizer with the ability to prioritize and multitask
• Proven ability to manage multiple concurrent sales cycles.

Please find the below JD:

Min 7+ yrs of IT Experience.

Min 7+yrs in SAP ABAP.

With good communication skills.

Skills :SAP ABAP ND ECC Exp

• Generates sales leads through Company–sponsored (walk-ins and TI’s) and employee sponsored outreach programs and promotions
• Maintains accurate records of all Company-sponsored and employee-sponsored leads
• Follows up on all prospects by using established sales systems
• Conduct Club tours using established sales systems
• Conduct telephone inquiries using established sales systems
• Establish and maintain a minimum of 3 lead boxes/ tie-ups in the community on a monthly basis
• Must establish and maintain a minimum required referral program as defined by Company standards
• Maintain Membership Coordinator planner using established sales systems
• Successfully completed the Membership Coordinator Training courses
• Complete all formalities of a member that joins / transfers / renews his membership
• Makes courtesy calls to all new members once a month to maintain relationships and ensure the members is regular in using the club
• Enter Guest courtesy forms in software

Make regular weekly reports

• Python with Powershell (who worked in Security related product Development(First Pref)/Networking.

Key Responsibilities

• Collaborate in the design, implementation, and deployment of successful software applications in support of our Threat management platforms.
• Developing backend components to enhance performance and receptiveness, server-side logic, and highly responsive web applications.
• Performance tuning and automation of application.
• Enhancing the functionalities of current software systems.
• Understand system interdependencies and limitations.
• Functionally decompose complex problems into simple, straightforward solutions.
• Rightly estimate the task and take ownership of building production-ready software solutions.
• Collaborate with other teams to implement features based on business rules and visual design.

Minimum qualification & experience

• Engineering graduate.
• 4 years of demonstrated professional experience in delivering and operating large-scale applications.
• Strong software development skills in python including python frameworks like Django, Flask, etc.
• Experience with software development, Web frameworks and database technologies, e.g., REST APIs, and automated scripts.
• Experience with current development technologies, methodologies and workflows including CI/CD, Docker, Git, and Jenkins preferred.
• Experience with microservice development and dockerized application development is a PLUS.
• Strong knowledge of data structures, algorithms, operating systems, and distributed systems fundamentals.
• Working familiarity with networking protocols (TCP/IP, HTTP) and standard network architectures.
• Working familiarity with basic Linux administration.
• https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcybersecurityguide.org%2Fcareers%2F&;data=05%7C01%7Cmadhvi.1%40neweraindia.com%7C71e5f8231a514be638bf08da656eee89%7Cc04e2addbf474beabf38e722114ec31f%7C0%7C0%7C637933824369629597%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=5ezbPi2xWTVZVsmDSzinf6eC37Mr6zWQpfivsSWa1A0%3D&reserved=0" target="_blank">Experience in the cybersecurity field especially with threat intelligence or security orchestration is a plus.

The role is about 70% support (aka reactive > keeping the customer happy) and 30% success (aka pro-active > helping the customer get success with LimeCall to stick and love us).

On the SUPPORT side, you’ll be doing things like… (80% of your day)

• Helping customers and potential customers on LIVE Chat (we use Intercom)
• Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?")
• Manage customer success pipeline (we use Hubspot)
• Relaying bugs to our development team to get taken care of (we use Jira)
• Creating user stories around customers wants, needs, issues (Asana)
• Using Stripe to process payments, refunds, and all things billing
• Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel
• Create, edit, and continuously update our knowledge-base so our customers don’t have to bother you on how to do the simple things.
• Create videos and animated gif's that show people how to DO things (people love walk-throughs)

On the SUCCESS side, here are some things that you’ll be doing… (30% of your day)

• Host group & 1-on-1 demo’s, webinars, and training with leads and customers weekly and monthly
• Create surveys and google forms to gain feedback from current customers
• Reach out to “likely to churn” customers to help them get value from Salesmsg
• Engage with canceling customers and design a system for tracking for later followup.
• Speak with customers on the phone, text message, live chat, email, and other channels to help them with whatever questions they have.
• Onboard new customers

• Own development, design, scaling and maintenance of application and messaging engines that power the central platform of Capillary's Cloud CRM product. 
• Contribute to overall design and roadmap.
• Mentor Junior team members.

Required Skills:

• Innovative and self-motivated with passion to develop complex and scalable applications.
• 3-5 years of experience in software development with strong focus on algorithms and data structures.
• Strong coding and design skills with prior experience in developing scalable & high availability applications using Core Java/J2EE, Spring, Hibernate. 
• Work experience with Relational databases is required (Primarily MySQL)
• Prior work experience with Non-Relational databases (primarily Redis, MongoDb) is an added plus.
• Strong Analytical and Problem Solving Skills.
• BTech