Retention Manager

We are founded by a team from Harvard and IIT, is a global

education venture teaching school children 1000+ essential modern subjects (Crypto, Climate,Space, etc.) and 21st-century skills (Critical Thinking and Communication). With students from 20+ countries, the academy has quickly grown its global footprint. We have small group online live sessions, pre, and post-class world-class self-learning content for children to grow 10X confident in the real world.

Job Details: Full Stack Engineer - FSE - 2

Role Scope: We are looking for an experienced WordPress developer to join our Technology team. As a full-stack developer, you will work closely with our Design, Product, and Technical Architectural members to develop features, migrate existing environments to a better

architecture, maintain ESA LMS environment that focus on the educational needs of Parent and Students globally. Working at Early Steps Academy is one of the best opportunities to get first-hand experience in an early-stage startup, explore different domains, and achieve your career goals.

Preferred Qualifications & Skills

● A minimum of 3 years of relevant experience

● Strong programming skills in PHP

● Hands-on expertise in building reusable components and independently publishable

packages

● Strong experience in WordPress, LearnDash, HTML, Typescript/Javascript and CSS

frameworks

● Practitioner of IaC (AWS), CI/CD, Containerization(Docker), Accessibility, Server Side

Rendering, Pre-rendering, Serverless and Agile

● Ability to adapt quickly to a new direction

Main Responsibilities:

The Service Delivery Coordinator will be responsible for delivering orders and ensuring services are delivered on time and to the specified quality. Validating and submitting orders to various telecom vendors across the globe. The role will require matrix managing third party resources (internal & contracted).

Main Duties:

Responsible for all deliveries assigned to him/her

Manage third party resource (internal & contracted), ensuring that the customers’ orders are delivered on time and to the specified quality and customer requirements

Communicate regularly with the Project managers, customers by providing them with clear and regular updates during the whole of the delivery life-cycle

Escalate to his/her Line Manager as well as the Delivery Management team when needed (delivery at risk, customer complaint, etc.)

Ordering and tracking of specific delivery requirements

Communicate with multiple vendors to provision and activate services.

I

deal Candidate Profile:

2+ years experience in Telecommunications with a knowledge of the European/USA telecom markets.

2+ years of experience as Service Delivery Coordinator

Technical qualification in an IT or Engineering discipline an advantage.

• +2 years experience working as a react.js developer.
• In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
• Knowledge of REACT tools including React.js, Redux, Material UI.
• Experience with user interface design & user experience design
• Knowledge of performance testing frameworks including Mocha and Jest.
• Experience with browser-based debugging and performance testing software.
• Excellent troubleshooting skills.
• Good project management skills.
• Developing applications in React including component design and state management for specific use cases
• Experience working with at least one SQL and NoSQL Database (MongoDB, SQL Server, Snowflake, Postgres preferred)
• Basic experience with AWS platform

Testsigma is built to make test automation effortless. We are a fast-growing, product-based startup backed by leading global Investors like Accel, STRIVE and Marquee Angels. 

We are the first open-source test automation platform built out of India and competing with global giants. With product-market fit and a terrific team, we’re poised to capture the global market for AI driven, cloud-based test automation platforms.

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms.

Job Description:

As a Senior Account Executive, being part of an excellent sales team of A-Players, you will find an environment of immense learning & growth! Come & be a part of one of the fastest-growing global Dev Infra companies!

This will be a hands-on position in a typical start-up environment, so we are looking for a motivated self-starter who isn't afraid to roll up their sleeves and experiment quickly to achieve the goals. 

What you will be doing:

• Consistently meet & exceed sales quota. 
• Educate and nurture prospects, conduct a demo with each lead, share what Testsigma does, and employ a value-based solution selling methodology to drive these leads through a high-velocity pipeline.
• Execute all phases of the pipeline, and push deals through the sales cycle towards closure.
• Build a robust pipeline to meet quota consistently.
• Lead customers through an end-to-end sales cycle in collaboration with Pre-Sales and Support teams.
• Manage the entire sales lifecycle from customer engagement, POC and contract negotiation.
• Develop executive relationships to expand revenue potential.
• Articulate Testsigma's' value proposition clearly and effectively to potential clients while understanding the competitive landscape. 
• Demonstrate a sound understanding of how the overall business solution is positioned, deployed and supported. 
• Work with all levels of GTM leadership to continuously improve processes like territory planning, lead/pipeline/opportunity management and KPIs.
• Maintain excellent data discipline in salesforce.com for your book of business
• Responsible for global geography for now.

Qualifications:

• 6 to 10 years of experience selling complex technology products.
• Minimum 4 years in the end-to-end sales process, including closing as an AE
• Experience in driving B2B sales growth, preferably in a technology/product environment (in SaaS industry preferred), selling to a technical audience.
• End-to-end sales experience managing complex sales cycles requiring stakeholder mapping, running technical proofs-of-concept in collaboration with a Solutions Engineer, price negotiations.
• Experience selling Enterprise level deals, selling to C-suite 
• Consistent success with sales quota attainment
• Exceptional communication, problem-solving and collaboration skills
• Experience managing the sales cycle from business champion to the C-level
• Strong prospecting skills
  
  Note: Candidates from SAAS, Technoly product background prefered. 
  
  Territory : North America (Night shift)

**Responsibilities**

1. Active management right from the initial stage till the end of the product life cycle to deliver high-quality products.
2. Write, prioritize requirements, manage and facilitate the product development lifecycle from inception to release.
3. Specify market requirements for current and future products by conducting market research supported by ongoing visits to customers and non-customers.
4. Lead the product strategy through to development and deployment, working with leaders in business from sales, marketing, operations, and development.
5. Develop and implement a company-wide go-to-market plan, work with all the departments to execute.
6. Analyze potential partner relationships for the product.
7. Work with an engineering counterpart to define product release requirements.
8. Discover products as per customer need with current marketing trends.
9. Work with the marketing team to identify the requirements from the sales and create product requirement documents.
10. Interact with clients and the technology team.
11. Work with external third parties to assess partnerships and licensing opportunities.

**Skills**

1. Must have Effective oral and written communication skills.
2. Must have Excellent interpersonal skills and presentation skills.
3. Must have Organizational skills and the ability to understand detailed information.
4. Must have Knowledge of current marketing trends.
5. Must have People management & leadership.
6. Must be resourceful, innovative, self-motivated, and confident in high-stress situations
7. Must have Product Management, Product Development understanding.
8. Must have good analytical and troubleshooting skills with end-users / customers.
9. Must have competitive intelligence.

Perks and Benefits

The company provides medical insurance and other benefits.

• Generating leads by identifying Specific Building Material Manufacturers / Suppliers.
• Meeting or exceeding sales goals.
• Negotiating contracts with prospective clients.
• Preparing weekly and monthly reports with respect to a number of calls, meetings & conversions.
• Giving sales presentations to a range of prospective clients.
• Coordinating sales efforts with marketing programs.
• Obtaining deposits and balance of payment from clients.
• Preparing and submitting sales contracts & following up fulfillment.
• Visiting clients and potential clients on a timely basis to ensure Customer Satisfaction & Subscription Renewals.
• Dual Reporting to Magnate + TSB management at regular intervals and/or when called for.

Candidate Pre Requisites & Qualification Criteria.

• Any Bachelors / Masters Degree with Min Exp of 2 years in Corporate Sales.
• Candidates with their Own Vehicle & Laptop will be given preference.
• Strong WiFi Connection at Residence in case of Future Lockdown(s).
• Candidate must be willing to travel Intra State & Inter-State to Unlock Sales Possibilities.
• Candidates from Real Estate / Building Materials / Concept Selling Backgrounds will be given preference.

Required Candidate profile