Retention Manager

Job Summary: We are looking for a skilled SQL Developer to join our team. The ideal candidate will have a strong understanding of database management systems, experience in writing complex SQL queries, and a solid understanding of data structures and algorithms. The SQL Developer will be responsible for designing, developing, and maintaining SQL databases, ensuring their performance, availability, and security.

Key Responsibilities:

• Design, develop, and optimize SQL databases, tables, views, stored procedures, and triggers.
• Develop efficient and complex SQL queries for data extraction, transformation, and loading (ETL).
• Create and maintain database schema designs, data models, and ER diagrams.
• Analyze and optimize complex SQL queries for better performance.
• Implement indexing strategies, query optimization techniques, and other performance tuning practices.
• Ensure data integrity and security by designing and implementing database constraints, data validation rules, and security policies.
• Work with software developers, data analysts, and system administrators to integrate SQL databases with other applications and systems.
• Collaborate with business stakeholders to understand data requirements and provide solutions.
• Document database designs, stored procedures, and other database-related activities.
• Maintain accurate records of database changes, optimizations, and configurations.

Eligibility Criteria:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3 to 5 years of experience as an SQL Developer or in a similar role.
• Proven experience in database design, development, and management.
• Experience with SQL Server, MySQL, PostgreSQL, or other relational database management systems.
• Proficiency in writing complex SQL queries, stored procedures, functions, and triggers.
• Strong understanding of indexing, query optimization, and performance tuning.
• Familiarity with database security best practices.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Attention to detail and commitment to quality.
• Ability to work independently and in a team environment.
• Experience with cloud-based databases (e.g., AWS RDS, Azure SQL Database).
• Experience with NoSQL databases.

What We Offer:

·        Competitive salary and performance based incentives.

·        Comprehensive benefits package, including health

·        Opportunities for professional growth and career advancement.

·        A collaborative and innovative work environment.

More about this Customer Care Executive job

Please go through the FAQs to get all answers related to the given Customer Care Executive job

• What is the eligibility criteria to apply for this Customer Care Executive job?

Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience

• How much salary can I expect for this job role?

Ans: You can expect a salary of ₹10000 - ₹22000 per month + Incentives that depends on your interview. It's a Full Time job in Lucknow.

• How many working days are there for this Customer Care Executive job?

Ans: This Customer Care Executive job will have 6 working days.

• Are there any charges applicable while applying or joining this Customer Care Executive job?

Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., The Everything Store.

• Is it a work from home job?

Ans: No, it’s not a work from home job and can't be done online.

• How many openings are there for this Customer Care Executive role?

Ans: There is an immediate opening of 5 Customer Care Executive at The Everything Store

• Who can apply for this job?

Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.

• What are the timings of this Customer Care Executive job?

Ans: This Customer Care Executive job has Day Shift.

Experience:- Overall 10 to 12 years of experience of which atleast 5 to 7 years’ experience should be in Information Security. Mandatory is 5 to 7 years’ experience in Information security and with one full end to end implementation experience.

Base location: - Bengaluru - Must

Joining requirement: - Not later than second week of June 2023.

Requirements: -

1.      Mandatory - ISO 27001:2013 lead implementor certified

2.      Mandatory - ISO 27001:2013 lead auditor certified (but if it is a good candidate, we can still consider)

3.      Good to have – CISA, CISM, Risk management certification, Privacy certifications.

4.      Mandatory - Atleast one end to end implementation experience of ISO 27001 standard. The candidate should have a good implementation knowledge of ISO 27001, ISO 27002 standards and is required to implement the ISO requirements and run the ISMS program for multiple countries.

5.      This immediate requirement is for implementing the ISMS program for our Canadian office location. The candidate should be willing to work from Bengaluru in EST time zone during this implementation phase whenever required.

6.      Good documentation skills.

7.      Develop, implement, maintain, review and continually improve Information Security policies.

8.      Good understanding and knowledge of applicable legal and regulatory requirements as relevant to information security.

9.      Manage and maintain a risk register / risk database along with risk treatment plans.

10.  Good understanding of physical and environmental security.

11.  Conduct Internal Audits based ISO 27001 standards and Personal Data Protection policies. A good experience in independently conducting Internal and supplier audit with respect to information security.

12.  Provide training to the employees on Privacy & Information Security Management System on regular intervals.

13.  The greater part of the job involves interacting with people, interviewing them / auditing, Preparing audit reports, discussing / persuading / influencing.

14.  Mandatory: Good verbal and written communication skills. Eye for details.

15.  Good presentation skills.

16.  Since this is a trusted role, candidates must be willing to undergo extensive background checks to verify their identity, character, qualifications, skills and experience.

Dynamic technical leader who can lead a cutting-edge product development team that is tasked with building world class business applications. This role reports to the CTO and will be responsible for engineering one of the key products lines of SmartDocs. 

Key Responsibilities: 

• Manage the end-to-end engineering process to ensure the product releases are released successfully as per the published product roadmap  
• Coordinate requirements prioritization and product managers 
• Release products with proper quality  
• Coordinate code reviews and ensure proper development guidelines are adhered to 
• Coordinate QA testing with QA teams 
• Coordinate proper documentation is released 
• Coordinate with DevOps engineers to maintain proper development landscape 
• Nurture and expand the dynamic development team that is nimble and can meet the requirements of the product managers 
  
  

Key experience and required skills: 

• At least 2 years' experience managing successful development teams building modern web applications in the role of “Developer Manager” or Engineering Manager” or higher 
• Experience as a senior Java developer for at least 2 years with full hands-on development experience 
• Excellent understanding of modern web application architectures and architecture patterns 
• Expertise in Agile and agile-type processes 
• Experience being part of SaaS product development is a definite plus 
• Significant experience in management reporting and communication to executive leadership teams 
  
  

Success Factors 

The ideal candidate would have been part of one or more startups that delivered modern web applications, preferably SaaS products in enterprise space. The ideal candidate will be a proper mix of management skills and technical prowess.  

What we offer 

SmartDocs is a modern progressive product company with the mission of delivering awesome Procure to Pay platform to medium and large enterprises to optimize and streamline business processes. We offer: 

• Awesome workplace  
• Cool benefits 
• Cutting tech stack 
• Socially Impactful products 
• Multiple learning opportunities 
  
  

What we expect 

We are looking for a dynamic leader with the following key traits 

• Responsibility 
• Accountability 
• Flexibility 
• Team player 
• Awesome communication skills 

• The ideal candidate will have experience in development teams that work on business facing transactional systems.
• They will have demonstrated the ability to manage people, make architectural decisions, understand business
• processes to deliver the cleanest solutions.
• Share responsibility for implementing the firms accounting platforms. Partner with 3 rd parties (like Consulting Firms)
• and develop technical specifications.
• Share responsibility for availability, scalability, performance and capacity from development through production
• for a critical strategic build of the new accounting platform
• Reduce errors on deployments, improve reliability, and increase speed of implementation through automation
• Continuously refine and improve our toolset to improve our data and persistence layers

• 7+ years of experience in IT including some experience in architecture roles
• Experience building multi-tier, scalable, fault-tolerant web applications
• Experience with platform integrations and designing service APIs
• Extensive Service-Oriented Architecture patterns and design knowledge and familiarity with cloud based services
• Expertise with identity management, authentication and information security best practices
• Expertise in working with complex cross-domain applications in a global organization across multiple time zones
• Enjoys a fast paced, high-intensity and complex environment, troubleshooting time sensitive critical issues and working with people
• Extensive experience with multi-tier transactional architecture and design
• Extensive experience in enterprise software development in Java and web development stacks (Angular, NodeJS, HTML & CSS)
• Experience with Sybase, Cassandra
• Event / Stream processing technologies
• Experience using Agile methodologies – previous experience working from a backlog, sprints, retrospectives etc.
• Passionate about test driven, clean code, automatically tested and continuous deployment
• Excellent analytical and problem-solving skills
• Strong interpersonal skills with ability to present and convey ideas
• Strong attention to detail; action-oriented attitude, and willingness to roll up sleeves
• Curious to explore emerging technologies and learn new things
• Use metrics to drive decision making
• Undergraduate degree in Computer Science or similar discipline, Masters degree preferred
• Experience in the financial services industry is preferred