Product Lead

Job Title: Telecaller – Insurance Process

Process: Kotak Mahindra Bank Insurance

Location: Malad, Mumbai

Openings: 4 (Female candidates only)

Job Responsibilities:

Make outbound/inbound calls to customers regarding Kotak Mahindra Bank insurance products

Explain insurance plans, benefits, and policy details clearly

Handle customer queries and provide accurate information

Maintain proper call records and customer data

Achieve daily/weekly calling and conversion targets

Follow company scripts and compliance guidelines

Eligibility Criteria:

Qualification: Graduate (any stream)

Good communication skills in English & Hindi (regional language is a plus)

Freshers and experienced candidates both can apply

Basic knowledge of MS Excel/CRM preferred

Salary & Benefits:

Salary: ₹20,000 in-hand

Fixed salary + performance incentives

Day shift

Stable banking & insurance process

Preferred Skills:

Customer handling skills

Convincing and negotiation abilities

Positive attitude and willingness to learn

Job Title: Technical Project Manager

Job Location: Hyderabad

Employment Type: Full-time (No WFH Option)

Job Summary:

We are seeking a skilled and experienced Technical Project Manager to manage and oversee the successful delivery of complex technical projects. The ideal candidate will have a strong background in software development, a solid understanding of project management methodologies, and the ability to coordinate with technical teams and stakeholders to ensure timely and high-quality project execution.

Key Responsibilities:

• Lead and manage technical projects from initiation through to completion, ensuring alignment with business and technical goals.
• Work closely with stakeholders, including product owners, developers, designers, and QA teams, to define project scope, objectives, and deliverables.
• Create and maintain detailed project plans, including timelines, milestones, resources, and budgets.
• Identify and manage project risks, issues, and dependencies, ensuring appropriate mitigation strategies are in place.
• Facilitate agile ceremonies (standups, sprint planning, retrospectives) and ensure smooth execution of sprints.
• Act as the primary point of contact between technical teams and non-technical stakeholders.
• Track and report on project progress, providing regular updates to stakeholders, including leadership, on project status, risks, and deliverables.
• Ensure the team follows software development best practices and ensures that projects meet technical and business requirements.
• Oversee resource allocation, ensuring the right skills are available and tasks are prioritized effectively.
• Manage change requests and scope creep, ensuring projects remain on track in terms of schedule, budget, and quality.
• Lead post-project reviews and retrospective meetings to analyze project outcomes and identify areas for improvement.
• Foster a collaborative and positive environment within the team, promoting knowledge sharing and professional growth.

Key Skills and Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (Master’s degree is a plus).
• Proven experience as a Technical Project Manager or in a similar role with [X] years of experience managing complex technical projects.
• Strong knowledge of software development processes and methodologies, including Agile, Scrum, and Waterfall.
• Proficiency with project management tools such as Jira, Trello, MS Project, Asana, or similar.
• Strong understanding of technical concepts, including cloud technologies, software architecture, development frameworks, and databases.
• Excellent leadership, organizational, and time-management skills.
• Strong communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Proven experience in managing cross-functional teams and collaborating with external vendors.
• Knowledge of risk management, resource allocation, and budget management.
• Technical certifications (e.g., PMP, Scrum Master, or related) are a plus.
• Experience with CI/CD, DevOps practices, and software testing strategies is an advantage.

Desirable Attributes:

• Strong problem-solving and analytical skills.
• Ability to thrive in a fast-paced, constantly changing environment.
• Excellent interpersonal skills with the ability to motivate and guide teams.
• High attention to detail and a focus on quality.
• Strong ability to negotiate and manage stakeholder expectations.
• Ability to stay up-to-date with emerging technologies and industry best practices.

Work Environment:

• [Insert details: e.g., Office-based, Hybrid, Remote]
• [Insert any additional work environment specifics]

----Note: If even after hiring you, we still keep on getting more than 2 bugs in the live app you will be fired immediately --- [Full-Time]

🚀 Join Our Team: Full-Time QA Engineer - Android,IOS,WebAPP 

Company: MemoNeet

MemoNeet, a leading Edtech Startup with over 900K+ downloads for NEET exam preparation about to reach Million Users, is on a mission to empower students through innovative technology. We are seeking a skilled and dedicated full-time QA Engineer with expertise in testing Android, iOS, and WebApp applications. As a QA Engineer, you will play a critical role in ensuring the quality and reliability of our software products. You will be responsible for identifying bugs, creating bug trackers, collaborating with the development team, and driving the testing process.

 This is a fully remote position, offering a base pay of INR 5k +3k performance bonus based on the number of bugs identified. Additionally, monthly incremental base pay and bonus adjustments will be made based on your outstanding performance.

Responsibilities:

- Conduct comprehensive testing of Android, iOS, and WebApp applications to identify bugs, defects, and performance issues.

- Utilize your personal iOS device (iPhone/iPad), MacBook, and Android device for testing purposes.

- Create and maintain a bug tracker using tools like Trello or similar platforms, ensuring all identified issues are properly documented.

- Collaborate closely with the development team, providing detailed bug reports and following up on bug fixes.

- Take ownership of the testing process, driving it forward with precision and attention to detail.

- Perform regression testing to ensure resolved issues do not reappear.

- Provide regular updates on the status of testing activities and contribute to the improvement of overall product quality.

Requirements:

- Possession of an iOS device (iPhone/iPad), a MacBook, and an Android device for comprehensive testing across multiple platforms.

- Proven experience in manual testing of Android, iOS, and WebApp applications, with a strong understanding of QA methodologies and best practices.

- Proficiency in creating and managing bug trackers using tools like Trello or similar platforms.

- Excellent attention to detail and problem-solving skills, with the ability to identify, document, and communicate bugs and defects effectively.

- Self-motivated and able to work independently, taking ownership of the testing process and driving it to completion.

- Strong communication and collaboration skills to effectively work with cross-functional teams and stakeholders.

- Ability to thrive in a remote work environment, maintaining focus and delivering results with minimal supervision.

Payment and Perks:

- Base pay: INR 5k per month.

- Performance-based bonus: Up to INR 3k based on the number of bugs identified.

- Monthly incremental base pay and bonus adjustments based on outstanding performance and contribution.

-Mentorship: Learn from our startup journey, failures, and successes.

- Co-Founding Opportunity: Earn company shares (up to **5%) as a dedicated team member.

- Remote Work: Enjoy flexibility while contributing to our mission.

- Additional Perks: OTT platform subscriptions, course reimbursements, meal pass, festive gifts, and travel allowance.

Join our team and be a part of a company that values quality, innovation, and personal growth. Apply now to embark on an exciting journey as a QA Engineer, where your expertise will contribute to the success of our Android, iOS, and WebApp products

Note: We're looking for committed individuals who treat our company as their own. If you're ready for a long-term journey and want to make a meaningful impact, apply now!

● Work in a Business Process Outsourcing (BPO) Module providing marketing solutions to different local and international clients and Business Development Units.

● Content Production: Creating content to support demand generation initiatives, and grow brand awareness in a competitive category of an online casino company.

● Writing content for different marketing channels (such as website, blogs, thought leadership pieces, social media, podcasts, webinar, etc.) as assigned to effectively reach the desired target players and marketing goals.

● Data Analysis: Analyze player data to identify trends, improve the player experience, and make data-driven decisions for the casino's operations.

● Research and use AI-based tools to improve and speed up content creation processes.

● Researching content and consumer trends to ensure that content is relevant and appealing.

● Help develop and participate in market research for the purposes of thought leadership content production and opportunities, and competitive intelligence for content marketing.

● Security: Maintain a secure online environment, including protecting player data and preventing cyberattacks.

● Managing content calendars (and supporting calendar management) and ensuring the content you write is consistent with brand standards and meets the brief as-assigned.

● Coordinating with project manager / content manager to ensure the timely delivery of assignments.

● Keeping up to date with content trends, consumer preferences, and advancements in technology.

● Reporting: Generate regular reports on key performance indicators, financial metrics, and operational data to assess the casino's performance.

The specific responsibilities and requirements for a Marketing Content Supervisor/Manager in an online casino may vary depending on the size and nature of the casino, as well as local regulations and industry standards. 

Salary

Php80, 000 - Php100, 000

INR 117,587.- 146,960

Work Experience Requirements

Essential Qualifications

● Excellent research, writing, editing, proofreading, content creation and communication skills.

● Proficiency/experience in formulating corporate/brand/product messaging.

● Strong understanding of SEO and content practices.

● Proficiency in MS Office, Zoom, Slack, marketing platforms related to creative content creation/ project management/ workflow.

● Content writing / copywriting portfolio demonstrating scope of content/copy writing capabilities and application of writing and SEO best practices.

● Highly motivated, self-starter, able to prioritize projects, accept responsibility and follow through without close supervision on every step.

● Demonstrated strong analytical skills with an action-oriented mindset focused on data-driven results.

● Experience in AI-based content creation tools is a plus. Openness to research and use AI tools required.

● Passion for learning and self-improvement.

● Detail-oriented team player with a positive attitude.

● Ability to embrace change and love working in dynamic, growing environments.

● Experience with research, content production, writing on-brand and turning thought pieces into multiple content assets by simplifying complex concepts preferred.

● Ability to keep abreast of content trends and advancements in content strategies and technologies.

● On-camera or on-mic experience or desire to speak and present preferred.

● Must be willing to report onsite in Cambodia

• Assess the nature of product or service issues and resolves support problems..
• Interact with customers to help troubleshoot and resolve complex product problems or issues.
• Diagnose and resolve customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements.
• .Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Leading ongoing reviews of business processes and developing optimization strategies
• Documenting and communicating the results of your efforts.
• Perform gap analysis, and identification of any areas for improvement within existing procedures, methods and business processes
  Perform Gap-Fit analysis
• Prototype potential solutions for business process re-design, provide trade-off information and suggest recommended course(s) of action
• Develop functional and technical specifications for delivering new and maintaining existing business applications.
• Act as a subject matter expert with regards to business needs and application design related activities. This may include leading configuration and design reviews within a project team .
• Should act as the liaison between the client business units and IT and lead the Business Requirements Gathering process to elicit the true needs of the client

• Getting the sale” using various customer sales methods (door-to-door, cold calling, presentations etc).

• Build relationships with existing customers.
• Cultivate new leads within the sales territory
• Maintain records of all sales leads and/or customer accounts
• Represent the brand during all customer and prospect interactions
• Conducting market research and developing new marketing strategies
• Generating reports for the effectiveness of the marketing and sales plan.
• Scheduling appointments and meetings as necessary
• Demonstrating products and services as deemed necessary by clients .
• Making product knowledge readily available to self and other sales people through various resources
• Engaging in superior customer service by making information readily available
• Collecting customer feedback and market research.
• Creating a plan for gaining customers and retaining them
• Analyzing the competition to create a plan for engagement of target market
• Establishing, maintaining and expanding customer base

*Skills-

• Proven sales experience

• Track record of over-achieving quota

• Familiarity with different sales techniques and pipeline management

• Computer use competency

• Strong communication, negotiation and interpersonal skills

• Self motivated and driven