Product Strategist

Proficient in React, JavaScript (ES6+), and TypeScript. ● Expertise in state management libraries (Redux, Zustand, etc.). ● Hands-on experience with react-navigation and deep linking. ● Solid understanding of Expo (both managed and bare workflows). ● Knowledge of native development (Swift/Objective-C for iOS, Java/Kotlin for Android). ● Experience with custom native module bridging and native UI integration. ● Strong debugging skills using tools like Flipper and Chrome DevTools. ● Familiarity with Jest, React Native Testing Library. ● Experience with REST APIs, GraphQL, and real-time data (WebSockets). ● Ability to manage OTA updates with EAS Update and configure EAS Build. ● Experience in app publishing and release lifecycle on both Play Store and App Store. ● Knowledge of secure storage, token handling, and app-level security practices.

Hands-on experience implementing and managing DLP solutions in AWS and Azure

Strong expertise in data classification, labeling, and protection (e.g., Microsoft Purview, AIP)

Experience designing and enforcing DLP policies across cloud storage, email, endpoints, and SaaS apps

Proficient in monitoring, investigating, and remediating data leakage incidents

We are seeking an experienced Zoho One Implementation Specialist to lead end-to-end implementation, customization, and optimization of Zoho applications—primarily Zoho CRM, Zoho Books, and Zoho Analytics. The ideal candidate will have hands-on expertise in architecting workflows, integrating modules, automating business processes, and delivering scalable solutions tailored to business needs.

You will collaborate with internal teams and clients to understand requirements, translate them into functional solutions, and ensure smooth deployment and adoption across the organization.

Key Responsibilities

Zoho CRM

• Implement, configure, and customize Zoho CRM modules based on business requirements.
• Set up automation workflows, blueprint processes, validation rules, scoring, and assignment rules.
• Customize layouts, fields, views, and dashboards.
• Integrate CRM with external systems via APIs, webhooks, or third-party tools.
• Optimize CRM performance through periodic audits and best-practice recommendations.

Zoho Books

• Configure Zoho Books for seamless finance, invoicing, and accounting operations.
• Set up tax rules, chart of accounts, payment gateways, automation, and templates.
• Integrate Books with CRM and other Zoho/third-party applications.
• Assist with data migration, reconciliation, and adherence to compliance standards.

Zoho Analytics

• Design and build interactive dashboards, visualizations, and reports.
• Create custom KPIs and metrics aligned with business goals.
• Integrate data from CRM, Books, and other Zoho/third-party systems.
• Ensure data accuracy, identify trends, and enable data-driven decision-making.

Zoho One Suite

• Configure and implement relevant applications across the Zoho ecosystem (Desk, Creator, Projects, Inventory, Flow, etc.) depending on requirements.
• Automate cross-functional workflows using Zoho Flow, Deluge scripting, and custom functions.
• Lead migration and deployment activities with minimal downtime.
• Provide post-implementation support and training to ensure user adoption.

Requirements

• 2–4 years of hands-on experience implementing and customizing Zoho One applications.
• Strong proficiency in Zoho CRM, and Analytics (must-have).
• Solid understanding of business processes across sales, finance, operations, and support.
• Experience with Deluge scripting, Zoho APIs, and integrations.
• Expertise in building dashboards, KPIs, and advanced reporting.
• Ability to manage multiple client projects independently.
• Excellent communication, requirement-gathering, documentation, and client-facing skills.

Preferred Qualifications

• Zoho certifications (CRM / Creator / Analytics) preferred.
• Experience with SQL, JavaScript, or data modeling is a plus.
• Understanding of accounting principles (for Zoho Books) is an added advantage.
• Prior experience working with SaaS, consulting, or IT service companies.

Customer Care Executive – Inbound Process | Ahmedabad

Role Overview:

We are hiring a Customer Care Executive to manage inbound calls & emails, resolve client queries, and deliver excellent customer service.

Responsibilities:

• Handle inquiries via calls/emails & provide timely solutions.
• Identify and assess customer needs to ensure satisfaction.
• Maintain accurate documentation & follow communication guidelines.
• Support clients with clarity, professionalism, and problem-solving skills.

Requirements:

• Graduate/Postgraduate (any field except engineering).
• 0–5 years of client servicing experience (Mutual Fund preferred).
• Fluency in English, Hindi & Gujarati with excellent communication.
• Loyal, honest, decision-maker with a long-term vision.

Roles & Responsibilities

- Writing good quality code.

- Be able to design ,implement and deploy scalable backend applications on cloud(AWS/Azure).

- Be able to take ownership of projects and deliver them on time.

- Be able to lead a team and mentor junior developers.

Qualifications:

- BE/BTech degree in CS/IT or similar related field.

- 4+ years experience as backend engineer.

- Good knowledge in Python and at least one of the framework - Django, Flask, FastAPI, etc.

- Hands on experience in building microservices applications on AWS/GCP/Azure.

- Good understanding of platforms(Docker, AWS/Azure).

- Must have good understanding of Data Structures/Algorithms/Databases and other CS concepts.

- Experience working in multiple databases and data modelling.

- Experience writing APIs and related technologies like REST, JSON, websockets, grpc etc.

- Should be inquisitive enough picking up any language and frameworks based on need.

- Should be able to design/implement/deploy end-to-end systems.

- Having good knowledge on deploying cloud applications and with Dockers/Kubernetes is a plus.

- Experience building end-to-end analytics systems is a plus.

Company Profile:

Easebuzz is a payment solutions (fintech organisation) company which enables online merchants to accept, process and disburse payments through developer friendly APIs. We are focusing on building plug n play products including the payment infrastructure to solve complete business problems. Definitely a wonderful place where all the actions related to payments, lending, subscription, eKYC is happening at the same time.

We have been consistently profitable and are constantly developing new innovative products, as a result, we are able to grow 4x over the past year alone. We are well capitalised and have recently closed a fundraise of $4M in March, 2021 from prominent VC firms and angel investors. The company is based out of Pune and has a total strength of 180 employees. Easebuzz’s corporate culture is tied into the vision of building a workplace which breeds open communication and minimal bureaucracy. An equal opportunity employer, we welcome and encourage diversity in the workplace. One thing you can be sure of is that you will be surrounded by colleagues who are committed to helping each other grow.

Easebuzz Pvt. Ltd. has its presence in Pune, Bangalore, Gurugram.

Salary: As per company standards.

Designation: Data Engineering

Location: Pune

Experience with ETL, Data Modeling, and Data Architecture

Design, build and operationalize large scale enterprise data solutions and applications using one or more of AWS data and analytics services in combination with 3rd parties
- Spark, EMR, DynamoDB, RedShift, Kinesis, Lambda, Glue.

Experience with AWS cloud data lake for development of real-time or near real-time use cases

Experience with messaging systems such as Kafka/Kinesis for real time data ingestion and processing

Build data pipeline frameworks to automate high-volume and real-time data delivery

Create prototypes and proof-of-concepts for iterative development.

Experience with NoSQL databases, such as DynamoDB, MongoDB etc

Create and maintain optimal data pipeline architecture,

Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.

Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS ‘big data’ technologies.

Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.

Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.

Keep our data separated and secure across national boundaries through multiple data centers and AWS regions.

Create data tools for analytics and data scientist team members that assist them in building and optimizing our product into an innovative industry leader.

Evangelize a very high standard of quality, reliability and performance for data models and algorithms that can be streamlined into the engineering and sciences workflow

Build and enhance data pipeline architecture by designing and implementing data ingestion solutions.

Employment Type

Full-time