Product Manager
Experience - 2 - 3 years
Job Location - Vashi, Navi Mumbai
Skills Required - Product Management, Product Strategy, Product development, Business Analysis, Agile/Scrum, Product Lifecycle Management (PLM)
Role description: Primary responsibility of the role would be to define the product roadmap & backlog, work with business and functional teams to design and implement changes that drive user acquisition, user experience & monetization.
Key responsibilities:
- Lead a development team to implement product changes while working collaboratively with multiple stakeholders like Design, Sales, Operations & Management.
- Analyze data to derive product & business insights and use them to strategize changes.
- Analyze data to derive product & business insights and use them to strategize changes.
- Iteratively improve on the product by running tests.
- Be responsible for prioritization of features based on an assessment of business impact & effort.
- Report findings & periodic reviews with Management.
- The ideal candidate would have the following qualities
- Understanding and experience of Digital Product Development Life Cycle.
- Excellent business analysis & problem-solving skills.
- Result-driven, goal-oriented work ethic.
- Customer empathy, ability to think from the user's point of view.
- Excellent written and verbal communication, including technical writing skills.
- Understanding of technology and exposure to software coding.
- Experience in Business Requirement Specification documentation/product backlog (Epics, User stories).
- Experience of working in an agile environment is preferred.
- Understanding of user experience (UI/UX).
- Product development experience including experience in digital product building/tech delivery is preferred.
Subodh Popalwar
Software Engineer, Memorres
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Machine Learning (ML)About HighLevel
Founded in 2018, HighLevel LLC (www.gohighlevel.com) is a two-tier B2B SaaS Platform focused on Marketing Agencies. We aspire to be a one-stop solution for marketing agencies. We enable agencies to serve their clients with ease using the best cutting-edge tools in the industry. Our clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call centre / Sales agencies, and freelancers. We operate across niches like real estate, dental & medical, local businesses, e-commerce, professional services, and field services.
Our platform comprises various product areas including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, Omni-box communications, social media, invoicing & payments to name a few. We currently service over 51,000+ agencies and 400,000+ small & medium businesses with a 900+ strong team that works remotely across 20+ nations. We encourage you to check out our YouTube channel to learn more about our platform
https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
About the role
HighLevel Inc is actively seeking a dynamic Product Manager to spearhead Support operations and AI products within our team. In this influential role, you'll be at the forefront, identifying opportunities, conducting proof of concepts, shaping user experiences, and crafting innovative solutions.
Collaborating closely with diverse teams, including engineers, marketers, support agents, and customer success, you will play a pivotal role in defining, prioritizing, and bringing to fruition groundbreaking solutions. Your efforts will not only contribute to keeping HighLevel's support costs in check but also ensure utmost customer satisfaction.
As the Product Manager for Support AI, your key objectives are to:
- Leverage AI/ML methodologies to intelligently respond to customer support queries.
- Facilitate the support team by addressing product and technical requirements
- Identify and implement effective strategies and processes to:
- Improve the accuracy of the AI responses to suit the user inquiries
- Reduce escalations to human support agent
- Establish a robust knowledge base for the platform
- Productize the support AI bot to be deployed for our parent accounts
This role offers a unique opportunity to drive innovation, optimize support operations, and enhance customer interactions through the strategic application of AI. Join us at HighLevel Inc. and be a vital part of reshaping the future of our support landscape.
Type - Full Time (Remote in India)
Your roles & responsibilities:
Strategy & Vision:
- Establish the strategic direction and vision for the product features.
- Make informed decisions about product roadmaps based on market trends, customer needs, and competitive landscape.
Product Planning and Roadmap:
- Collaborate with stakeholders to identify and prioritize requirements and feature enhancements.
- Collaborate with the support team to identify their needs and current challenges, which would feed forward into the Product planning process.
- Develop and maintain a detailed product roadmap for Support AI, aligning it with the company's overall product strategy and goals.
Requirements Definition:
- Conduct user research, interviews, and data analysis to gather insights and identify pain points.
- Translate user needs into clear and actionable product requirements, user stories, and acceptance criteria.
Product Development and Launch:
- Collaborate with engineering, design, and support teams to ensure timely and high-quality product delivery.
- Plan and execute product launches, including creating go-to-market strategies, coordinating marketing efforts, and driving user adoption and engagement.
Stakeholder Communication:
- Communicate product plans, progress, and updates to internal teams and stakeholders, including executives.
- Act as a subject matter expert on Support AI and Best Practices, providing guidance and support to internal teams and external customers.
Performance Monitoring and Analysis:
- Define and track key product metrics to evaluate product performance and drive data-driven decision-making.
- Monitor user feedback and conduct a competitive analysis to identify areas for improvement and address pain points.
What we’re looking for;
- Domain Knowledge: Strong understanding of AI, Knowledge Base & SaaS concepts, technologies, and market trends.
- Analytical Skills: Excellent analytical and problem-solving skills. Ability to use data and metrics to drive product decisions and measure product success.
- Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate complex ideas and concepts to both technical and non-technical stakeholders.
- Leadership and Collaboration: Strong leadership skills to drive the product vision, influence cross-functional teams, and work collaboratively in a fast-paced, agile environment.
- User-Centric Mindset: Deep empathy for users and a strong passion for delivering exceptional user experiences.
- Business Acumen: Understanding business models, market dynamics, and competitive landscape. Ability to align product decisions with business goals and drive product success.
Experience;
- Minimum 3+ years as a Product Manager, with a strong preference for AI, Support & SaaS experience.
- Bachelor's degree in computer science, engineering, business, or a related discipline.
- Familiarity with leading AI technologies and how SaaS support works
Why should you join us?
At HighLevel, we foster an exciting and dynamic work environment driven by a passionate team. We believe in a collective responsibility where no task is considered someone else's job. Our
unwavering focus is on providing value to our users, and we achieve this by delivering solutions swiftly through lean principles, allowing us to bring products to market in a matter of weeks rather than quarters. Every good idea is put to the test, ensuring that we maintain a high standard of innovation. We prioritize the well-being of our team, recognizing that by taking care of them, they can better serve our users. We embrace the concept of continuous and iterative improvement, understanding that progress is an ongoing journey. We are also a well funded & profitable company.
Join us at High Level, and you will have the opportunity to learn the intricacies of scaling a B2B SaaS startup and develop impactful products that cater to the needs of our customers.
Job Title:
Senior Product Manager
Reports to:
Director of product manager
Job Description:
we are looking for an exceptional Sr. Product Manager to be the founding member of our Product Management team. Who can be entrepreneurial and values moving quickly to drive product initiatives across the company.
You will work with a cross-functional team of engineers, designers, data scientists, and marketers to lead a product that currently serves over 27,000 customers in 120+ countries and is scaling rapidly each day using PLG (product-led growth)
What you'll do:
- Take complete ownership of a product and establish the product vision, strategy, and goals to measure success
- Develop the product roadmap and build alignment across product, engineering, and marketing teams
- Drive customer adoption and retention, including ensuring a successful onboarding process, boosting engagement and retention
- Rapidly iterate and evolve the product using product metrics to drive goals and implement best-in-class product management practices
- Conduct competitive pricing, feature analysis, and market sizing research for the product
Skills you bring to the table:
- 4-5+ years of experience in Product Management, preferably at a high-growth B2B SaaS startup. A background in Engineering is a plus
- You're comfortable being uncomfortable and ardent about figuring things out. You thrive in ambiguity and have the capacity for creative problem-solving
- Strong business, analytical, data, and troubleshooting skills
- Exceptional written and oral communication skills. Ability to quickly absorb technical concepts and effectively simplify and communicate them to a non-technical audience
- Strong time management with the ability to balance multiple deliverables while working in a high-paced environment
- Constantly look for ways to innovate and improve the product since change is inevitable in every industry
- Drive growth by identifying and improving key product metrics and balancing customer and business needs while collaborating across product, marketing, and engineering teams
- Must be able to work across time zones to liaise with our US-based customer success team
Benefits:
We offer competitive salaries, meaningful equity, and a generous vacation policy. And you get to work on a product that people love and use in over 120 countries worldwide.
EnKash is a leading corporate spends management and Payments Company. EnKash’s platform helps
businesses manage their payables, receivables, corporate cards & expenses. Businesses can manage
& control their spends in a completely DIY environment. EnKash serves both, financial institutions
and businesses with an objective to bring operational efficiencies and savings in business payments
flow.
EnKash is a leader in value creation for businesses, especially SMBs. Over the past four years EnKash
has delivered savings to more than 65000 users by digitizing their processes. The best part is EnKash
works as a layer on businesses’ existing softwares and banking relationships, building state of the art
experience and accessibility. This is combined with the ease of access to credit, purpose-based cards,
end use monitoring, customisable approval workflows and integrations with leading banks and
accounting platforms, is set to ease the journey for our SMBs.
The management and founding team at EnKash come with 100+ years of experience in paymentsbanking domain and have been instrumental in bringing many firsts to the ecosystem. EnKash is
based out of India with its offices at Mumbai, NCR, Pune and Bengaluru.
While being a leader in Indian ecosystem, EnKash often gets compared with global peers like Ramp,
Spendesk, Pleo, Payhawk, Soldo, Lithic, Marqeta, bill.com and a combination of their compelling
business models.
EnKash is a series B funded company with some marquee investors on board.
Feathers in the cap:
· Winner: India Fintech Awards 2020 by NASSCOM
· Best B2B Solution provider of the year, 2020 at Payments & Cards Summit.
Responsibilities:
- Manage each project's scope and timeline
- Coordinate sprints, retrospective meetings and daily stand-ups across teams
- Coach team members in Agile frameworks
- Facilitate internal communication and effective collaboration
- Be the point of contact for external communications (e. g. from customers or stakeholders)
- Work with product owners to handle backlogs and new requests
- Resolve conflicts and remove obstacles that occur
- Help teams implement changes effectively
- Ensure deliverables are up to quality standards at the end of each sprint
- Guide development teams to higher scrum maturity
- Help build a productive environment where team members own' the product and enjoy working on it
- High level understanding of various tech stacks, basics of API and microservices
Requirements:
- Leadership, Decision-Making skills.
- Responsibility.
- Effective communication.
- Attention to Detail.
- Task Delegation.
- Comfortable with participatory management.
About Company
Our client is a luxury home décor brand. It’s nothing less than a revolution in home décor industry- where technology enables world class home interior design.
They are looking for someone who can build an e-commerce system which will give their clients all developments on their projects in a more systematic and organized manner.
Roles & responsibilities:
- Manage product lifecycle from ideation to launch and beyond, use data, creativity, and experimentation to constantly improve the product
- You will be responsible for leading a team of high performing individuals who own the entire product lifecycle from strategy to evaluation
- You will also work cross functionally to complete product roadmaps and discover new opportunities
- Create business models and analyze competitive landscape
- Develop and monitor data-driven analytics
- Mentor team to help them achieve individual & team objectives
- Create and manage a process that drives toward a scalable product portfolio that will in turn drive the organization’s product profitability
- Transforming the product ideas from their most formidable stages into actionable concepts, timelines, and projects while maintaining a serious consideration of the financial implications, and the overall objectives of the business
- Building and executing of new initiatives and roadmaps on the store front, understand the market, customers and build business cases for new product opportunities
Requirements:
- Master’s/Bachelor’s in software/computer engineering from a premier institute
- Well-versed with state of the art tech and its trends
- Must have 3-6 years of hands-on product experience working on building products or problem-solving in start-up e-commerce companies
- One who understands products and working of the commerce ecosystem in depth and have a good understanding of funnels, sprint & agile ways of working, PRDs & wireframes.
- Are comfortable with ambiguity, believe in first principles and have the skill to transform broad ideas into action plans
- Proven record in product development, analytics, computer programming, and design.
- Superior ability to conceptualize, prioritize, and manage multiple projects with ease
- Critical thinker, Problem solver
- Should be a technical expert with an Entrepreneurial mindset
General Description:
Safety Connect is a leading company in the domain of enterprise field force safety. We are looking for a high-energy and dynamic Sr. Product Manager to join our growing team.
The Senior product manager will manage the successful development and implementation of the product from beginning to end. This person will see strategic ideas from design and testing to implementation and market introduction.
Roles and Responsibilities:
- Build and share product strategy: Help distil the ideas and needs of stakeholders into clear quarterly and annual goals that meet the needs of Picnic and our users
- You will also ensure stakeholders have a solid understanding of the product and its capabilities to ensure company-wide success
- Guide new feature creation: Draft, distribute, validate and update product briefs and product requirement documents
- Answer questions and troubleshoot issues throughout the release lifecycle, communicating with engineers through our ticket management and knowledge base tool
- Increase Safety Connect’s focus on the user: Help establish a metrics-driven analysis of user behaviour and solicitation of user feedback.
- Work with clients to understand their unique needs and pain points
- Capture and share client feedback with the team to best investigate ways to create a solution
- Report the success of the products and strategize improvements needed
- Be the glue: A senior product manager at a startup like Safety Connect has unique visibility across teams, allowing them to see problems and solutions that might otherwise be missed
- Spotting problems and managing their resolution in an ongoing, ad hoc way is a critical part of product management success at Picnic
Qualification required:
- 5 year’s experience in product management
- Experience in product management in Enterprise SaaS
- A strong individual contributor who can also lead people and teams
- Impeccable analytical mindset, project management, and organizational skills
- Experience working directly with engineering teams to deliver valuable features and capabilities
What is the role?
As Product Manager for Empuls you will be responsible for the product portfolio, including all product planning and release execution throughout the lifecycle of the product portfolio. This includes defining and prioritizing product roadmap, listening to customers, creating business requirements, driving functional requirement, driving this through development and successfully launching new product features.To read more about the kind of qualities we are looking for this role,
Key responsibilities
- Strategic planning and managing all stages of Product Life Cycle
- Develop business cases for each product feature to demonstrate feasibility including target pricing and margin, addressable and realizable market, SWOT analysis, estimated development, implementation, and support costs etc.
- Develop functional, technical and designs specifications for the product
- Help define the value proposition of the product for the sales team and help develop the sales tools that support the selling process of your products
- Research and understand competitive offerings in your sector
What are we looking for?
- An enthusiastic individual with 5+ years of experience in product management.
- We would prefer candidates from Fintech, ecommerce, rewards, loyalty and incentives.
- We'll look forward to technical skills required for a product role along with soft skills required to manage multiple stakeholder roles. Rest we can explore together during our interactions. If you find yourself to be someone that fits this requirement then read on.
Whom will you work with?
You will closely work with technology, design, sales and customer care teams. You will report to the head of product development.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that Xoxoday offers.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.- Improving the NPS of the truckers.
- Leading a team of PMs and working towards improving the experience for the truckers.
- Working closely with the business, operations and sales teams to understand their inputs and pain points and conceptualizing and building solutions which will help them.
- Driving the engineering, QA, data and design teams in delivering and building world class products.
- Planning Sprints and working in an Agile environment to carry out not just your tasks but also the tasks of your team members.
- Understanding and measuring the success metrics directly inclined towards your vertical and align them as per the business needs.
- User research will be a key part of your job which will help you to take better and more informed decisions while you build the product, hence conducting and setting up efficient user research frameworks will also be an important responsibility.
- Finally, you will be analyzing the key metrics being tracked in the launched product and creating a plan to iterate and optimize the products for the future sprints.
What you need to have:
- Master's / Bachelor's degree, computer science will be a bonus.
- 4+ years of handson experience in Product Management and proven track record of managing all aspects of a successful product throughout its lifecycle.
- B2B experience specifically building products for E-commerce/ Logistics clients is a bonus.
- You should be able to communicate effectively with the Engineering, QA and Design teams in their language while being able to articulate the product requirements efficiently.
- You should have a First principle thinking approach in problem solving; the ability to build products from scratch and the vision to scale it.
- You should have empathy towards the customer and the ability to understand their problems.
- You should have an Agile mindset - With a strong bias for action and an iterative approach to product development and a focus on building well hypothesised products.
- You should be able to understand and analyze industry/ market/ competition and internal business strategy, and ensure your product stays relevant and ahead of the curve.
- On a daily basis, you should use data to drive decision making and be analytical in understanding the problem statements.
- A good knowledge in UI/ UX design.
- The ability to collaborate with cross functional teams and harner assertiveness and influence to rally people around building exceptional products.
- Prior experience in building products for the Blue collared workforce is a plus.
We are looking for a Product Manager to join our Growth org to help build the future of the Retention team.
The Retention team is responsible for all facets of user retention - from the moment a user signs up all the way through when they become a core user, covering areas like onboarding, resurrected user flows, content discovery, lifecycle touchpoints, and more.
The work will require deep empathy for HighLevel's new, core, and resurrected users by ultimately helping them understand the value of HighLevel.
Responsibilities:
- Responsible for defining the vision, strategy, and roadmap of features to for the Retention team and alignment with business goals
- Work closely with engineers, designers, data, research and other PMs on developing new features/specs and driving execution.
- Analyze feature/experiment results and communicate learnings to the team, executives, and the company.
- Work closely with internal business, operations and partnerships teams in launching and maintaining features that impact HighLevel's growth.
- Drive market and usability research to understand opportunities and develop strategy.
Required Experience: :
- 3+ years of experience as a Product Manager, including 2+ years working in a Growth capacity
- You have experience growing at-scale consumer products and have strong understanding of growth
- You have excellent analytical sense, and have experience driving products & business decisions that involve quantitative analysis and experimentation
- You have a passion and drive for testing and learning at a fast pace.
- You are a strategic thinker who thrives when developing long-term strategy in addition to delivering tactical execution.
- You have exceptional independent problem-solving skills, attention to detail, flexibility, and ability to collaborate with others and to work in a fast-paced environment.
- You are a compelling influencer with great communication and interpersonal skills, with the ability to align a diverse group of stakeholders towards a common goal.
Data Analytics
Key Responsibilities
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Collaborate with research, design, sales, marketing, and engineering to prioritize and deliver the most impactful solutions for our developer customers and their consumers
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Plan and execute the short & medium-term strategy for our developer-focused products
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Deliver positive business outcomes through best-in-class discovery and delivery
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Learn from customer feedback, behavioral measurements, A/B tests, and other data sources to build better customer experiences
About you
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5+ years of crafting and delivering world-class digital products
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a master communicator who can take people along on your journey
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Proficient in data analysis and analysis tools eg. Google Analytics, Tableau, Looker
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Strong understanding of the dynamics of a 2-sided marketplace and conversion optimization
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Understand the greater implication of projects, their dependencies, and stakeholder tradeoffs
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Bias-to-action, willing to do whatever it takes to get quality products and features to market on time
Job Description - Product manager
Experience - 1 - 3 years
Job Location - Vashi, Navi Mumbai
Skills Required - Product Management, Product Strategy, Product development, Business Analysis, Agile/Scrum, Product Lifecycle Management (PLM)
Role description: Primary responsibility of the role would be to define the product roadmap & backlog, work with business and functional teams to design and implement changes that drive user acquisition, user experience & monetization.
Key responsibilities:
· Lead a development team to implement product changes while working collaboratively with multiple stakeholders like Design, Sales, Operations & Management.
· Analyze data to derive product & business insights and use them to strategize changes.
· Analyze data to derive product & business insights and use them to strategize changes.
· Iteratively improve on the product by running tests.
· Be responsible for prioritization of features based on an assessment of business impact & effort.
· Report findings & periodic reviews with Management.
· The ideal candidate would have the following qualities Understanding and experience of Digital Product Development Life Cycle.
· Excellent business analysis & problem-solving skills.
· Result-driven, goal-oriented work ethic.
· Customer empathy, ability to think from the user's point of view.
· Excellent written and verbal communication, including technical writing skills.
· Understanding of technology and exposure to software coding.
· Experience in Business Requirement Specification documentation/product backlog (Epics, User stories).
· Experience of working in an agile environment is preferred.
· Understanding of user experience (UI/UX).
· Product development experience including experience in digital product building/tech delivery is preferred.
About the Company CarWale is India's largest auto media company. CarWale has always strived to serve car buyers and owners in the most comprehensive and convenient way possible. We provide a platform where car buyers and owners can research, buy, sell and come together to discuss and talk about their cars. Our mission is to bring joy and delight into car buying and ownership. To achieve this goal, we aim to empower Indian consumers to make informed car buying and ownership decisions with exhaustive and un-biased information on cars through our expert reviews, owner reviews, detailed specifications and comparisons. We understand that a car is by and large the second-most expensive asset a consumer associates his lifestyle with. Together with CarTrade & BikeWale, we are the market leaders in the personal mobility media
Follow CutshortSubodh Popalwar
Software Engineer, Memorres