Senior Product Manager

Job Title : AGM Business Developement

CTC : 16 LPA

Experience : 10-12 yrs

Location : Bangalore

Working Mode : Onsite 

Primary skills : IT Sales, B2B Sales, International sales, Team handling

Roles & Responsibilities :-

1. Sales Revenue - Achieving or exceeding the set revenue targets.  
2. New Client Acquisition - Successfully bringing in new clients and expandng the customer base.  
3. Achieving Monthly Sales budgets - Monitoring and improving the performance of the business development team, measured through individual and team targets.  
4. Revenue Growth - Achieving a predetermined increase in revenue over aspecific period.  
5. Helping team towards the closure and establishing new channels and strategy to grow the sales.  
6. Identifying where improvements can be made and developing sales plans and strategies to achieve sales goals.  
7. Managing sales teams.  
8. Client Retention - Ensuring the retention of existing clients and fostering long-term relationships.  
9. Customer Satisfaction - Maintaining a high level of customer satisfaction and receiving positive feedback from clients.  
10. Setting quarterly and annual sales goals and motivating the sales teams to achieve their goals.  
11. Cross selling and Upselling - Identifying opportunities to offer additional products or services to existing clients.  
12. Monitoring the market and competitor products and activities and providing detailed sales forecasting.  
13. Sales Pipeline - Maintaining a healthy sales pipeline with enough qualified opportunities.  
14. Reviewing customer activity, anticipating consumer needs, and improving customer satisfaction.  
15. Creating sales reports and providing feedback to the leadership team at company meetings.  
16. Establishing and maintaining key customer relationships.  
17. Collaborating with other departments & teams to align sales efforts with the overall company objectives.  
18. Exceptional Communication & Interpersonal skills.  
19. Must be willing to travel as needed. 

Must have Skills :- - Similar Industry Domain and Services experience (Mobile & Web Applications etc). - Team Handling experience (Minimum 10 Members) 

This role is crucial in fostering a high-performance environment, building HR processes that align with business goals, and championing employee engagement and retention. You will collaborate across departments to enhance employee experience, ensuring alignment with our brand values and mission.

Responsibilities:

Talent Acquisition & Onboarding

• Develop and execute recruitment strategies that attract top talent suited to a fast-paced environment.

• Oversee onboarding programs to ensure seamless integration and alignment with the company culture.

• Partner with hiring managers to fulfill staffing needs and forecast talent requirements.

Performance Management

• Lead the performance management process, setting KPIs aligned with business objectives.

• Drive a continuous feedback culture and conduct regular performance appraisals.

• Implement training and development programs to promote career progression.

Employee Engagement & Retention

• Develop and execute initiatives to maintain high morale and foster a positive workplace.

• Plan and manage employee engagement activities that reflect our brand’s energy and enthusiasm.

• Monitor employee satisfaction and address concerns proactively.

HR Policies & Compliance

• Review, update, and enforce HR policies that support a growth oriented, agile culture.

• Ensure compliance with labor laws and industry standards to mitigate risks.

• Develop strategies to minimize attrition while aligning policies with company values.

Learning & Development

• Identify skills gaps and implement training programs to support employee growth.

• Facilitate coaching, and mentoring programs.

• Promote a learning culture through continuous improvement initiatives.

Requirements:

• Master’s degree in Human Resources, Business Administration, or a related field.

• 5+ years of experience in HR, preferably within a D2C or high-growth environment.

• Strong understanding of HR best practices and labor laws.

• Demonstrated success in talent acquisition, performance management, and employee engagement.

• Excellent interpersonal and communication skills.

• Ability to multitask, prioritize, and thrive in a dynamic environment.

• Proficiency in HR software (e.g., Keka or similar HRMS tools).

Roles & Responsibilities:

● Build and maintain relationships with corporate partners, ensuring a steady pipeline of internship and placement opportunities.

● Identify and onboard companies aligned with student profiles and institutional objectives.

● Address corporate and student queries promptly, maintaining a positive rapport.

● Provide networking tips and guide students on leveraging career opportunities effectively.

● Keep students informed about relevant competitions, internships, and entrepreneurial initiatives.

● Supervise career clubs, managing events, elections, and leadership meetings.

● Design mentorship programs and ensure seamless mentor-student relationships, gathering feedback and reporting progress regularly.

Qualifications and Skills:

● 2-5 years of experience in B2B sales, corporate relations, or career services roles, preferably in the education sector.

● Strong understanding of recruitment processes and employer expectations.

● Exceptional communication, negotiation, and relationship-management skills.

● Proven ability to handle multiple stakeholders and work in a fast-paced environment.

● Proficiency in MS Office Suite and CRM tools.

Job Title: Customer Support Executive

Location: Bangalore, India

Elocity is a cleantech start-up striving to make the world a better place through technology innovations. We are building a global infrastructure for making the transition to electric vehicles viable, affordable, and sustainable by working closely with the utilities, governments, and public.

Headquartered out of Canada, we are a team of highly specialized domain experts and problem solvers enabling utilities, public and private sector entities to successfully manage the demands of electric vehicle charging and its infrastructure needs to pave the way for electromobility in future.

To know more visit https://elocitytech.com/

Responsibilities:

Develop a deep understanding of the company's products and services to provide accurate and comprehensive support to customers.

Utilize your excellent product knowledge to effectively assist customers and address their queries and concerns.

Handle customer phone calls, ensuring professional and courteous communication.

Direct calls to the appropriate department for more complex query resolution, ensuring a seamless customer experience.

Proactively gather feedback from customers to identify areas of improvement and relay it to the relevant teams within the organization.

Establish and maintain positive relationships with clients and customers, both in person and over the phone.

Excel at handling customer inquiries, resolving complaints, and ensuring prompt and satisfactory resolution.

Utilize your strong communication skills to effectively convey information and provide clear instructions to customers.

Demonstrate proficiency in working with Excel workbooks for efficient data management and reporting.

Strive for continuous improvement in customer support processes and contribute to enhancing the overall customer experience.

Qualifications:

Proven experience in a customer support or related role, preferably in a fast-paced environment.

Excellent product knowledge and the ability to quickly grasp and understand complex concepts.

Strong communication skills, both verbal and written, with the ability to articulate information clearly and concisely.

Proficiency in handling customer inquiries and resolving issues in a professional and timely manner.

Ability to build rapport with customers and establish trust and credibility.

Proficiency in working with Excel workbooks for data management and reporting purposes.

Exceptional problem-solving and analytical skills, with the ability to think on your feet and provide effective solutions.

Good organizational skills and attention to detail.

Ability to work well under pressure and in a team-oriented environment.

Job Description for Drools developer -

• Hands on experience in design and development in Drools rule engine (minimum 1.5 years) and Core Java
• Exceptional ability to communicate with both technical and non-technical people
• Expertise in object oriented programming
• Experience in Deploying and supporting core and advanced features
• Good exposure to SQL and/or Oracle/ MySQL,
• Candidate should be well verse with Agile processes
• Strong ability to work collaboratively across diverse groups of business and technical stakeholders is required.

Expereince : 2-4 yrs experience

• Experience in woocommerce customization
• Experience in theme and plugin customization
• Knowledge of Jquery & Javascript is an added advantage.
• Hands on experience with any E-commerce website will be an advantage