At The Sleep Company, innovation doesn’t stop at comfort — it extends to how customers discover, buy, and experience our products across every touchpoint.

As Director – Product, you will lead the complete consumer journey — from discovery to post-delivery — building frictionless, insight-led experiences that drive growth, efficiency, and customer delight.

You’ll head a multidisciplinary team spanning Product Management, UI/UX, and Analytics, acting as the strategic bridge between business, technology, and operations to deliver end-to-end impact across the ecosystem.

Key Responsibilities

1. Pre-Purchase (Discovery, Engagement & Consideration)

Lead the digital product roadmap for website and app — including PLP, PDP, configurators, and lead journeys.
Drive experimentation frameworks such as A/B testing, personalization, and funnel optimization.
Build analytics models to identify high-intent user segments and optimize engagement and conversion depth.

2. Purchase (Conversion & Checkout)

Own the end-to-end conversion experience across cart, checkout, and payment flows.
Collaborate with Pricing, Payments, and Inventory teams to maximize order success and reduce drop-offs.
Integrate omnichannel purchase journeys — online, in-store, and quick commerce — ensuring consistency and reliability.
Govern pricing logic, delivery promise visibility, and PDP accuracy to strengthen customer trust.

3. Post-Purchase (Delivery, CRM & Logistics Experience)

Delivery Experience:
Build and optimize post-purchase flows — including order tracking, shipment visibility, and proactive notifications.
Integrate with 3PLs, warehouse systems, and customer-facing delivery tracking tools for promise-to-delivery accuracy.
Define and monitor SLA adherence, OTIF performance, and exception management systems.
CRM & Service Systems:
Partner with Leadsquared/CRM teams to enhance service workflows, escalation journeys, and ticket analytics.
Enable a unified customer view across purchase, delivery, and service touchpoints.
Leverage analytics to improve NPS, first-time resolution, and service turnaround.
Returns, Replacement & Warranty:
Streamline digital flows for returns, repairs, and warranty claims through robust reverse logistics.
Build insight dashboards for product quality, defect tracking, and RCA feedback loops with manufacturing and operations.
Experience Analytics:
Develop real-time visibility on post-purchase KPIs such as delivery timeliness, customer satisfaction, and repeat intent.
Create a closed feedback loop between Product, CX, and SCM teams to continuously enhance customer experience.

Analytics & Insights Leadership

Establish a central analytics charter connecting marketing, product, and supply chain data.
Build predictive models for demand, delivery lead-time, and defect reduction.
Develop self-serve dashboards and KPI frameworks for leadership visibility.
Drive a culture of experimentation, data literacy, and evidence-based decision-making across teams.

Team & Collaboration

Lead a cross-functional team of Product Managers, UX Designers, and Data Analysts.
Partner closely with Growth, CX, Tech, and SCM leaders to align priorities and deliver measurable outcomes.
Run agile sprints with clear business objectives, defined deliverables, and strong governance.

Ideal Candidate

10–14 years of experience in Product, Analytics, or CX leadership roles within e-commerce, logistics, or consumer tech.
Proven experience in building and scaling delivery-tech or post-purchase systems (order tracking, CRM, 3PL integration).
Strong proficiency in analytics and visualization tools — GA4, Mixpanel, SQL, Tableau, Looker, etc.
Strategic thinker with an operational mindset and a strong bias for execution.
Exceptional stakeholder management, communication, and leadership skills.

Role Overview

At The Sleep Company, innovation doesn’t stop at comfort — it extends to how customers discover, buy, and experience our products across every touchpoint.

Key Responsibilities

1. Pre-Purchase (Discovery, Engagement & Consideration)

Lead the digital product roadmap for website and app — including PLP, PDP, configurators, and lead journeys.
Drive experimentation frameworks such as A/B testing, personalization, and funnel optimization.
Build analytics models to identify high-intent user segments and optimize engagement and conversion depth.

2. Purchase (Conversion & Checkout)

Own the end-to-end conversion experience across cart, checkout, and payment flows.
Collaborate with Pricing, Payments, and Inventory teams to maximize order success and reduce drop-offs.
Integrate omnichannel purchase journeys — online, in-store, and quick commerce — ensuring consistency and reliability.
Govern pricing logic, delivery promise visibility, and PDP accuracy to strengthen customer trust.

3. Post-Purchase (Delivery, CRM & Logistics Experience)

Delivery Experience:
Build and optimize post-purchase flows — including order tracking, shipment visibility, and proactive notifications.
Integrate with 3PLs, warehouse systems, and customer-facing delivery tracking tools for promise-to-delivery accuracy.
Define and monitor SLA adherence, OTIF performance, and exception management systems.
CRM & Service Systems:
Partner with Leadsquared/CRM teams to enhance service workflows, escalation journeys, and ticket analytics.
Enable a unified customer view across purchase, delivery, and service touchpoints.
Leverage analytics to improve NPS, first-time resolution, and service turnaround.
Returns, Replacement & Warranty:
Streamline digital flows for returns, repairs, and warranty claims through robust reverse logistics.
Build insight dashboards for product quality, defect tracking, and RCA feedback loops with manufacturing and operations.
Experience Analytics:
Develop real-time visibility on post-purchase KPIs such as delivery timeliness, customer satisfaction, and repeat intent.
Create a closed feedback loop between Product, CX, and SCM teams to continuously enhance customer experience.

Analytics & Insights Leadership

Establish a central analytics charter connecting marketing, product, and supply chain data.
Build predictive models for demand, delivery lead-time, and defect reduction.
Develop self-serve dashboards and KPI frameworks for leadership visibility.
Drive a culture of experimentation, data literacy, and evidence-based decision-making across teams.

Team & Collaboration

Lead a cross-functional team of Product Managers, UX Designers, and Data Analysts.
Partner closely with Growth, CX, Tech, and SCM leaders to align priorities and deliver measurable outcomes.
Run agile sprints with clear business objectives, defined deliverables, and strong governance.

Ideal Candidate

10–14 years of experience in Product, Analytics, or CX leadership roles within e-commerce, logistics, or consumer tech.
Proven experience in building and scaling delivery-tech or post-purchase systems (order tracking, CRM, 3PL integration).
Strong proficiency in analytics and visualization tools — GA4, Mixpanel, SQL, Tableau, Looker, etc.
Strategic thinker with an operational mindset and a strong bias for execution.
Exceptional stakeholder management, communication, and leadership skills.

Users love Cutshort

Read about what our users have to say about finding their next opportunity on Cutshort.

Shubham Vishwakarma

Full Stack Developer - Averlon

I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.

Companies hiring on Cutshort

About The Sleep Company

Founded :

2019

Type :

Product

Size :

1000-5000

Stage :

Raised funding

About

Founded in 2019, The Sleep Company is India’s fastest-growing comfort-tech brand, revolutionising the way the nation sleeps, sits, and relaxes.

At the heart of our innovation is SmartGRID, India’s 1st & only patented sleep technology, engineered to deliver science-backed comfort that intelligently adapts to your body, offering the perfect balance of softness and support.

With over 4 lakh happy customers, a 4.9-star rating on Google, and a strong retail presence with 157+ stores across India, we’ve become one of the country’s most loved names in comfort.

From mattresses to recliners, our products are trusted by Anil Kapoor, Farah Khan, Shubman Gill, and countless others who value Quality Comfort and Peaceful Sleep.

Backed by a team of 1500+ people and certified as a Great Place to Work, we’re building not just better products, but a better culture and a better way to live.

Founded in 2019, The Sleep Company is India’s fastest-growing comfort-tech brand, revolutionising the way the nation sleeps, sits, and relaxes.

With over 4 lakh happy customers, a 4.9-star rating on Google, and a strong retail presence with 157+ stores across India, we’ve become one of the country’s most loved names in comfort.

From mattresses to recliners, our products are trusted by Anil Kapoor, Farah Khan, Shubman Gill, and countless others who value Quality Comfort and Peaceful Sleep.

Backed by a team of 1500+ people and certified as a Great Place to Work, we’re building not just better products, but a better culture and a better way to live.

NodeJS (Node.js)

Candid answers by the company

What does the company do?

What is the location preference of jobs?

The Sleep Company is a comfort-tech brand that designs and sells innovative sleep and seating solutions. Founded in 2019, it is best known for its SmartGRID technology—India’s first and only patented sleep technology that adapts to the body to provide the right balance of softness and support.

They offer products such as mattresses, recliners, and chairs, aiming to improve sleep, sitting, and relaxation experiences.

With 4 lakh+ customers, 150+ stores across India, and endorsements from celebrities like Anil Kapoor, Farah Khan, and Shubman Gill, the company has established itself as one of India’s most trusted names in comfort.

Company social profiles

Similar jobs

Sr. Executive - Sales & Marketing - Vizag and Chennai

at Hunarstreet Technologies Pvt Ltd

Agency job

via Hunarstreet Technologies Pvt Ltd by Eshwari Halipyati

Visakhapatnam, Chennai

2 - 4 yrs

₹3.5L - ₹4L / yr

Sales

Field Sales

Business Development

Pharma Sales

Process Equipment Sales

+5 more

Manager - Sales & MarketingExperience: 02–03 Years

Industry Preference: Pharma / Cleanroom Equipment / Process Equipment / HVAC Sales / Turnkey Projects

Job Summary

We are seeking an experienced and result-driven – Sr. Executive - Sales & Marketing to drive project-based sales in the pharma and cleanroom industry. The role involves end-to-end sales responsibility—from lead generation to project execution—along with strong client relationship management and commercial negotiations.

Key Responsibilities

Generate new business opportunities in pharma, cleanroom equipment, and process equipment sectors
Identify and develop a strong pipeline through networking, research, and industry connections
Engage with clients to understand technical and commercial requirements
Deliver customized presentations and propose suitable solutions in coordination with technical teams
Lead commercial negotiations including pricing, payment terms, and contract finalization
Manage complete project lifecycle from order confirmation to execution and closure
Coordinate with internal teams (engineering, logistics, finance) for timely project delivery
Monitor project progress and resolve issues proactively

Manager - Sales & MarketingExperience: 02–03 Years

Industry Preference: Pharma / Cleanroom Equipment / Process Equipment / HVAC Sales / Turnkey Projects

Job Summary

Key Responsibilities

Generate new business opportunities in pharma, cleanroom equipment, and process equipment sectors
Identify and develop a strong pipeline through networking, research, and industry connections
Engage with clients to understand technical and commercial requirements
Deliver customized presentations and propose suitable solutions in coordination with technical teams
Lead commercial negotiations including pricing, payment terms, and contract finalization
Manage complete project lifecycle from order confirmation to execution and closure
Coordinate with internal teams (engineering, logistics, finance) for timely project delivery
Monitor project progress and resolve issues proactively

Test Engineer

MNC

Agency job

via rekha by Rekja Gorle

Remote only

5 - 10 yrs

₹10L - ₹20L / yr

Manual testing

API

Performance Testing

Mobile App Testing (QA)

Test Automation (QA)

+2 more

The client is a leading MNC. If you're interested, please share your updated CV along with the following details at https://docs.google.com/forms/d/e/1FAIpQLSfGL3es3eEi2uNKhxLm5TimMR_RuHL2OYGIKpcF8PWu5btV-A/viewform?usp=publish-editor

Full Name
Total Experience
Relevant Experience
Current CTC
Expected CTC
Notice Period
Current Location

We will review your profile and get in touch if it matches the client's requirements.

Full Name
Total Experience
Relevant Experience
Current CTC
Expected CTC
Notice Period
Current Location

We will review your profile and get in touch if it matches the client's requirements.

Associate Director - Enterprise Sales (B2B SaaS)

at Talent Pro

Posted by Mayank choudhary

Remote only

9 - 15 yrs

₹70L - ₹110L / yr

Strong B2B Tech / SaaS Sales Profile, with a focus...

Strong B2B Tech / SaaS Sales Profile, with a focus on Global Large Enterprises
Mandatory (Experience 1): Must have minimum 8+ YOE in B2B Tech Sales for complex ERP Tech, B2B SaaS, or Tech Product Sales.
Mandatory (Experience 2) : Must have 2+ YOE in B2B SaaS Sales.
Mandatory (Experience 3): Must have minimum 2+ YOE in dealing with Direct Sales to Large Enterprise accounts in US Market.
Mandatory (Experience 4): Must have handled deal / ticket size of average 70K+ USD and 750K+ USD of Annual Target.
Mandatory (Experience 5): Must have experience with long sales cycles (3 to 6-months) for complex ERP solutions, consultative selling, and working with CXO-level stakeholders
Mandatory (Experience 6): Must have seen strong career growth/promotions in last 5 years, and should be a Senior Manager or above in the current role
Mandatory (Compensation): Current total compensation (Fixed + Variable) must be ₹60 LPA or above.

Preferred

Preferred (Experience): Some managing/mentoring experience is a plus.
Preferred (Education) - MBA from Tier-1 Colleges

Preferred Companies

Target Companies (1) - 6sense, Anaplan, Airtable, Avalara, Browserstack, Chargebee, Datatrain, Drivetrain, Druva, Freshworks, Gusto, Hackerrank, Highradius, HubSpot, Intercom, Kissflow, Moengage, Mosaic Tech, Ordway, Outplay, Paperflite, Planful, QuickBooks, Ramp, Revenuehero, Rippling, Rocketium

Target Companies (2) - Sezzle, Slack, Spendesk, Sprinto, Stripe, SuperOps, Survey Sparrow, Vanta, Whatfix, Xero, Zeda.io, Zoho, zycus, Darwinbox, Entropik, Everstage, Facilio, Growfin, Growfin.ai, Haptik, Interviewbit, Lead Squared, Leadle, Prezent, Recko, Recruiterflow, SentientGeeks, Spendflo, Squadstack, Vertice, Zenoti

Strong B2B Tech / SaaS Sales Profile, with a focus on Global Large Enterprises
Mandatory (Experience 1): Must have minimum 8+ YOE in B2B Tech Sales for complex ERP Tech, B2B SaaS, or Tech Product Sales.
Mandatory (Experience 2) : Must have 2+ YOE in B2B SaaS Sales.
Mandatory (Experience 3): Must have minimum 2+ YOE in dealing with Direct Sales to Large Enterprise accounts in US Market.
Mandatory (Experience 4): Must have handled deal / ticket size of average 70K+ USD and 750K+ USD of Annual Target.
Mandatory (Experience 5): Must have experience with long sales cycles (3 to 6-months) for complex ERP solutions, consultative selling, and working with CXO-level stakeholders
Mandatory (Experience 6): Must have seen strong career growth/promotions in last 5 years, and should be a Senior Manager or above in the current role
Mandatory (Compensation): Current total compensation (Fixed + Variable) must be ₹60 LPA or above.

Preferred

Preferred (Experience): Some managing/mentoring experience is a plus.
Preferred (Education) - MBA from Tier-1 Colleges

Preferred Companies

Technical Lead - Fintech Primitives Applications

at Cybrilla Technologies

1 recruiter

Posted by kumda rao

Remote only

8 - 15 yrs

Best in industry

TypeScript

Javascript

DOM

ecma

Babel

+9 more

Who we are?

Cybrilla is a financial infrastructure company. We are building the frontend applications & APIs from the ground up to support a variety of use cases and enable a superior digital experience for different user personas. Cybrilla's current focus is to build the underlying operating system for mutual funds.

AMCs / Fintech startups / Wealth management businesses can choose the product that works best for them to enable an awesome experience for their customers and internal stakeholders.

About the team

FPApp is a hosted UI platform to build, operate and invest in Indian wealth management instruments. Our vision is to create products for all user personas in the ecosystem, be it an investor, distributor, business team, operation, or support.

We are looking for minds that have a knack for understanding user problems, simplifying investment journeys and building meaningful products!

Responsibilities

Own implementation of frontend functional workflows and applications for Fintech ecosystem.
Analyse problem statements and design technical solutions which may involve building client-side API integrations or server side business logic.
Ensure enterprise level scalability, reliability and security standards for front end workflows and applications.
Continuously evolve ways of designing for better user experience and lead the implementation of same.

Requirements

Technical Skills

Frontend

Hands-on experience on Typescript is a must
Deep Expertise in Javascript - including manipulating DOM, acquaintance with newer specifications of ECMAScript
Understanding of Javascript Tooling - Build Tools, Lint Tools, Tree Shaking. Must have basic understanding of Babel, Webpack etc.,
Hands on Experience in breaking complex UI Components into small reusable components
Hands on Experience in using state management using Redux and understanding of React Context
Understanding of Patterns in Javascript

Backend

Strong understanding of SQL.
Hands-on experience in Node.js Applications.
Experience with Ruby on Rails, Java would be a value add.
Extensive background in designing, developing, testing, deploying, maintaining, and improving software.

General

8+ years of experience in building web and responsive apps in a customer-facing or B2B SaaS environment
Interest in engaging with latest technologies and evaluating strategies to keep technology stack up to date
Experience mentoring junior engineers in all aspects of planning, development and testing
Demonstrable experience architecting scalable and cost-effective technical solutions to solve business goals
Understanding of Git - Merging, Basing etc.,
Experience with CI/CD pipelines - one of Github Workflows, Gitlab CI or anything else
Experience with hosting in any of the cloud hosting providers

What’s in it for you?

Opportunity to work on a growing product that solves unique digital use cases for the Indian wealth management industry.
Flexible work options.
Opportunity to solve deep domain and technology problems, for very large enterprises.
Opportunity to work with the best brains in fintech.
Increasing your geek quotient, by attending meetups and conferences. Yes we dig that stuff.
Grow exponentially by working in small and transparent teams.
Who says you can’t make friends at work, we do!

Who we are?

AMCs / Fintech startups / Wealth management businesses can choose the product that works best for them to enable an awesome experience for their customers and internal stakeholders.

About the team

We are looking for minds that have a knack for understanding user problems, simplifying investment journeys and building meaningful products!

Responsibilities

Own implementation of frontend functional workflows and applications for Fintech ecosystem.
Analyse problem statements and design technical solutions which may involve building client-side API integrations or server side business logic.
Ensure enterprise level scalability, reliability and security standards for front end workflows and applications.
Continuously evolve ways of designing for better user experience and lead the implementation of same.

Requirements

Technical Skills

Frontend

Hands-on experience on Typescript is a must
Deep Expertise in Javascript - including manipulating DOM, acquaintance with newer specifications of ECMAScript
Understanding of Javascript Tooling - Build Tools, Lint Tools, Tree Shaking. Must have basic understanding of Babel, Webpack etc.,
Hands on Experience in breaking complex UI Components into small reusable components
Hands on Experience in using state management using Redux and understanding of React Context
Understanding of Patterns in Javascript

Backend

Strong understanding of SQL.
Hands-on experience in Node.js Applications.
Experience with Ruby on Rails, Java would be a value add.
Extensive background in designing, developing, testing, deploying, maintaining, and improving software.

General

8+ years of experience in building web and responsive apps in a customer-facing or B2B SaaS environment
Interest in engaging with latest technologies and evaluating strategies to keep technology stack up to date
Experience mentoring junior engineers in all aspects of planning, development and testing
Demonstrable experience architecting scalable and cost-effective technical solutions to solve business goals
Understanding of Git - Merging, Basing etc.,
Experience with CI/CD pipelines - one of Github Workflows, Gitlab CI or anything else
Experience with hosting in any of the cloud hosting providers

What’s in it for you?

Opportunity to work on a growing product that solves unique digital use cases for the Indian wealth management industry.
Flexible work options.
Opportunity to solve deep domain and technology problems, for very large enterprises.
Opportunity to work with the best brains in fintech.
Increasing your geek quotient, by attending meetups and conferences. Yes we dig that stuff.
Grow exponentially by working in small and transparent teams.
Who says you can’t make friends at work, we do!

PHP Laravel Developer

at MCSAM

Posted by Poonam Yadav

Gurugram

2 - 5 yrs

₹3L - ₹8L / yr

PHP

Laravel

JIRA

Postman

Relational Database (RDBMS)

+8 more

Your responsibilities as an Engineer:

• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.

• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.

• Prepares and installs solutions by determining and designing system specifications, standards, and programming.

• Improves operations by conducting systems analysis; recommending changes in policies and procedures.

• Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.

• Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment

• Participate in educational opportunities & read professional publications;

• Protects operations by keeping information confidential.

• Provides information by collecting, analyzing, and summarizing development and service issues.

• Accomplishes engineering and organization mission by completing related results as needed.

• Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.

Skill sets we require:

• Proven work experience as a Software Engineer or Software Developer

• Experience designing interactive applications

• Ability to develop software in or other programming languages like JIRA or Postman

• Excellent knowledge of relational databases, MYSQL and Restful API

• Experience developing web applications using at least one popular web framework (Laravlel, Codeigniter and Magento)

• Experience with test-driven development

• Proficiency in software engineering tools

• Ability to document requirements and specifications

Educational Qualification:

• Bachelor’s/Master’s degree in Computer Science Engineering or equivalent

Your responsibilities as an Engineer:

• Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.

• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.

• Prepares and installs solutions by determining and designing system specifications, standards, and programming.

• Improves operations by conducting systems analysis; recommending changes in policies and procedures.

• Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.

• Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment

• Participate in educational opportunities & read professional publications;

• Protects operations by keeping information confidential.

• Provides information by collecting, analyzing, and summarizing development and service issues.

• Accomplishes engineering and organization mission by completing related results as needed.

Skill sets we require:

• Proven work experience as a Software Engineer or Software Developer

• Experience designing interactive applications

• Ability to develop software in or other programming languages like JIRA or Postman

• Excellent knowledge of relational databases, MYSQL and Restful API

• Experience developing web applications using at least one popular web framework (Laravlel, Codeigniter and Magento)

• Experience with test-driven development

• Proficiency in software engineering tools

• Ability to document requirements and specifications

Educational Qualification:

• Bachelor’s/Master’s degree in Computer Science Engineering or equivalent

SR Service Engineer-HVAC

at Voizworks

4 recruiters

Posted by Naziya M

Bengaluru (Bangalore), Delhi

5 - 7 yrs

₹9L - ₹12L / yr

Customer Service

HVAC

Industrial engineering

Sales strategy

Position Description

Title: Senior Service Engineer – North Region, India.

Reports to: P. Balasubramanian- National Manager – Services & Parts - India & South Asia

This role (Sr. Service Engineer) provides after sales support to north and east region customers located in Delhi/Punjab/Rajasthan/West Bengal and other north east cities.

In addition to annual initiatives, the key accountabilities of this position are:

MAIN JOB ACCOUNTABILITY

Commissioning of Pumps and Controls in western region
To work closely with Regional sales team and provide efficient after sales support

2^ND MAIN JOB ACCOUNTABILITY

Provide timely warranty service support to all customers in the region
Co ordinate with factory Quality team and give feed back about field failures

3^RD MAIN JOB ACCOUNTABILITY

To achieve Service delivery targets given for the financial year.
Work closely with all regional Reps to plan & achieve the service delivery objectives & Goals.

4^TH MAIN ACCOUNTABILITY

Participate in all the training programs conducted in factory and through online portal
Train all regional rep engineers for all products and latest upgrades periodically

5^TH MAIN ACCOUNTABILITY

Co ordinate with all regional OEM’s engineers like Danfoss/HM/Tornatech/Clarke/Carel/Honeywell etc. to get timely service support
Provide feedback on field failures to all OEM team members for corrective action.

Role Requirements

University Degree or Diploma in Mechanical/Electrical & Electronics Engineering
5– 7 years of Field service hands on experience working in HVAC/Pump/Building Automation industries
Demonstrated knowledge of Pumps and Controls in HVAC & Fire applications
Should have hands on experience in Electronics control panels in HVAC/Building Automation industries.
Creative problem-solving skills, conflict management within different organizations (centralized and matrix organizational structures)
Ability to break down complex problems in a simplified way, conduct root cause analysis and provide clear, well thought-out recommendations.
Strong, team-oriented leadership skills with presence and a bias for action.
Self-directed with ability to work autonomously and collaboratively and a focus on results.
Ability to communicate in an open and authentic manner in all situations

Position Description

Title: Senior Service Engineer – North Region, India.

Reports to: P. Balasubramanian- National Manager – Services & Parts - India & South Asia

This role (Sr. Service Engineer) provides after sales support to north and east region customers located in Delhi/Punjab/Rajasthan/West Bengal and other north east cities.

In addition to annual initiatives, the key accountabilities of this position are:

MAIN JOB ACCOUNTABILITY

Commissioning of Pumps and Controls in western region
To work closely with Regional sales team and provide efficient after sales support

2^ND MAIN JOB ACCOUNTABILITY

Provide timely warranty service support to all customers in the region
Co ordinate with factory Quality team and give feed back about field failures

3^RD MAIN JOB ACCOUNTABILITY

To achieve Service delivery targets given for the financial year.
Work closely with all regional Reps to plan & achieve the service delivery objectives & Goals.

4^TH MAIN ACCOUNTABILITY

Participate in all the training programs conducted in factory and through online portal
Train all regional rep engineers for all products and latest upgrades periodically

5^TH MAIN ACCOUNTABILITY

Co ordinate with all regional OEM’s engineers like Danfoss/HM/Tornatech/Clarke/Carel/Honeywell etc. to get timely service support
Provide feedback on field failures to all OEM team members for corrective action.

Role Requirements

University Degree or Diploma in Mechanical/Electrical & Electronics Engineering
5– 7 years of Field service hands on experience working in HVAC/Pump/Building Automation industries
Demonstrated knowledge of Pumps and Controls in HVAC & Fire applications
Should have hands on experience in Electronics control panels in HVAC/Building Automation industries.
Creative problem-solving skills, conflict management within different organizations (centralized and matrix organizational structures)
Ability to break down complex problems in a simplified way, conduct root cause analysis and provide clear, well thought-out recommendations.
Strong, team-oriented leadership skills with presence and a bias for action.
Self-directed with ability to work autonomously and collaboratively and a focus on results.
Ability to communicate in an open and authentic manner in all situations

Android App Developer (Java/Kotlin)

at Floworksai

1 recruiter

Posted by Sudipta Biswas

Remote only

0 - 1 yrs

₹30000 - ₹40000 / mo

Java

Kotlin

Android Development

Mobile App Development

What/Why/How is Floworks?

Floworks (https://floworks.ai) builds powerful business process tools that simplify business operations for the largest of e-commerce and logistics companies in India.

Floworks was founded by distinguished alums from IIT and BIT, with exemplary backgrounds in business and technology.

Sudipta Biswas: Cofounder. https://linkedin.com/in/sudipta-biswas

Sarthak Srivastava: Cofounder. https://www.linkedin.com/in/sarthak-shrivastava

Floworks has raised two rounds of funding within just 6 months of existence. We are funded by London based Startup Incubator, Entrepreneur First whose investors include the likes of PayPal Cofounder Peter Thiel and LinkedIn Cofounder Reid Hoffman. https://en.m.wikipedia.org/wiki/Entrepreneur_First

What will be your key responsibilities?

Work on Android app development on a daily basis.
Work around 7-8 hrs a day.
Communicate on a daily basis with the other team members.

What will be the hiring process?

2 round of technical interviews

2 round of behavioural interview

What/Why/How is Floworks?

Floworks (https://floworks.ai) builds powerful business process tools that simplify business operations for the largest of e-commerce and logistics companies in India.

Floworks was founded by distinguished alums from IIT and BIT, with exemplary backgrounds in business and technology.

Sudipta Biswas: Cofounder. https://linkedin.com/in/sudipta-biswas

Sarthak Srivastava: Cofounder. https://www.linkedin.com/in/sarthak-shrivastava

What will be your key responsibilities?

Work on Android app development on a daily basis.
Work around 7-8 hrs a day.
Communicate on a daily basis with the other team members.

What will be the hiring process?

2 round of technical interviews

2 round of behavioural interview

UI/UX Designer

Full Stack Logistics Co

Agency job

via Unnati by Samta Arora

Delhi, Gurugram, Noida

2 - 5 yrs

₹5L - ₹7L / yr

User Interface (UI) Design

User Experience (UX) Design

Build a career with one of the most talented, dynamic and ambitious team that is always looking to grow strength to strength. Read on.

Our client is a transportation and logistics company providing exceptional door-to-door product delivery services, across the city, without any radius limitations. They consistently deliver a delightful shopping experience for their customers by maintaining adaptive pricing and remarkable SLAs that helps to save time and costs of warehousing etc. Their seamless SaaS-based tech integration helps to consolidate data and customise pick up and delivery timelines as required by their clients, while being able to track their packages in real-time.

Their services are being used by various eCommerce companies, regular stores and retailers, as well as individuals through their convenient app. The founder is a Standford Business graduate, with over 30 years of experience in hospitality and successful stints at entrepreneurship disrupting different industries at a time.

As a UI/UX Designer, you will be responsible for producing highly cohesive, simple and soulful user experiences while maintaining zero distance with the users.

What you will do:

Delivering thoughtful and impactful products and services
Solving complex design problems at all levels– from information architecture to interaction design to prototyping and high-fidelity mockups
Collaborating and thinking conceptually and strategically about design

Desired Candidate Profile

What you need to have:

Excellent communication, presentation and organizational skills
Superlative visual design skills, excellent problem solving skills and the ability to work well in a collaborative team environment
Understanding of technical constraints, user goals and business requirements that shape a product
Ability to work confidently with Program Management, Development, Product Planning, Brand, Marketing and Usability
Proficiency with Figma with an understanding of rapid prototyping platforms such as Invision or Principle
Experience working within and contributing to a structured design system
Strong organizational skills and an attention to detail
User Research experience in a complex space such as enterprise or other business/consumer tools and applications

Build a career with one of the most talented, dynamic and ambitious team that is always looking to grow strength to strength. Read on.

As a UI/UX Designer, you will be responsible for producing highly cohesive, simple and soulful user experiences while maintaining zero distance with the users.

What you will do:

Delivering thoughtful and impactful products and services
Solving complex design problems at all levels– from information architecture to interaction design to prototyping and high-fidelity mockups
Collaborating and thinking conceptually and strategically about design

Desired Candidate Profile

What you need to have:

Excellent communication, presentation and organizational skills
Superlative visual design skills, excellent problem solving skills and the ability to work well in a collaborative team environment
Understanding of technical constraints, user goals and business requirements that shape a product
Ability to work confidently with Program Management, Development, Product Planning, Brand, Marketing and Usability
Proficiency with Figma with an understanding of rapid prototyping platforms such as Invision or Principle
Experience working within and contributing to a structured design system
Strong organizational skills and an attention to detail
User Research experience in a complex space such as enterprise or other business/consumer tools and applications

Product Manager

iDream Education Pvt Ltd

Agency job

via Unnati by shishira srinivasan

Delhi, Gurugram, Noida

2 - 4 yrs

₹8L - ₹10L / yr

Product Management

Are you looking to work in the education sector and give your best to the growth of education in India? Then here is your chance.

Our client is a social education technology organisation delivering enjoyable & personalised digital learning to schools, NGOs, coaching institutes and learners including the last mile learners. They design, deliver and support tablet and mobile based digital learning solutions with English medium and local languages. Their vision is to facilitate access to enjoyable and life shaping digital learning to every student irrespective of their social, economic, cultural, locational and language status.

Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".

As a Product Manager, you will be responsible for driving end to end product development, future roadmap, releases, upgrades, user experience, user analytics user growth and product excellence.

What you will do:

Driving team coordination, team building, team alignment and team productivity in all domains including dev, design, content, delivery & support
Keeping an overall eye on progress of every aspect of the product to steer in the right direction
Suggesting and improving product solution over time based on user insight, competitive landscape
Developing and enhancing product management systems in all aspects
Carrying a result oriented and business focused attitude
Ensuring all features, deliverables and user requirements to be fulfilled as per business needs
Taking ownership of the product and its way forward as per the product vision and roadmap

Desired Candidate Profile

What you need to have:

Deep Tech Understanding, Tech Product Handling Skills
Ability to Integrate Development, Testing, Content, Design, User Tracking and Support into a seamless product growth process
Product Roadmap & User Management Skills
Data Crunching Skills, User Analytics, User Engagement Tracking & a User Centric Growth Approach
Great Communication Skills in all formats, Documentation and Coordination Capabilities
Sincerity & Dynamism for Problem Solving & taking proactive product responsibilities
Grip and Focus on Testing, Stability & Performance of Apps
Love for building awesome tech products for universal reach and scale

Are you looking to work in the education sector and give your best to the growth of education in India? Then here is your chance.

As a Product Manager, you will be responsible for driving end to end product development, future roadmap, releases, upgrades, user experience, user analytics user growth and product excellence.

What you will do:

Driving team coordination, team building, team alignment and team productivity in all domains including dev, design, content, delivery & support
Keeping an overall eye on progress of every aspect of the product to steer in the right direction
Suggesting and improving product solution over time based on user insight, competitive landscape
Developing and enhancing product management systems in all aspects
Carrying a result oriented and business focused attitude
Ensuring all features, deliverables and user requirements to be fulfilled as per business needs
Taking ownership of the product and its way forward as per the product vision and roadmap

Desired Candidate Profile

What you need to have:

Deep Tech Understanding, Tech Product Handling Skills
Ability to Integrate Development, Testing, Content, Design, User Tracking and Support into a seamless product growth process
Product Roadmap & User Management Skills
Data Crunching Skills, User Analytics, User Engagement Tracking & a User Centric Growth Approach
Great Communication Skills in all formats, Documentation and Coordination Capabilities
Sincerity & Dynamism for Problem Solving & taking proactive product responsibilities
Grip and Focus on Testing, Stability & Performance of Apps
Love for building awesome tech products for universal reach and scale

Digital & IT Project Manager

at Project Eagle

1 recruiter

Posted by Tarang Sanghi

Jaipur

1 - 12 yrs

₹1L - ₹5L / yr

Project Management

Project lead

MS-Office

Software project management

Project planning

+1 more

ALTERNATE TITLES Project Manager, Project Lead
DEPARTMENT Production
COMPANY Project X
REPORT TO CEO

We are looking for an analytical and smart-working professional who has at least 5 years of multiple project management and team handling experience.
You will be responsible for the day-to-day management and smooth operation of various digital & IT projects, including site launches, digital marketing, web applications, ad campaigns, hardware & software deployments etc.
You should be an excellent leader and will have experience in managing staff of different disciplines to produce quality results in a timely manner. You should also be able to develop efficient strategies and tactics.

ABOUT COMPANY

Founded in 2020 by Tarang Sanghi, Project X is an innovation lab, based in Jaipur, RJ (India) at its stealth-startup phase.
Our lab's designed to create and launch new companies, products and services. It's invaluable in jump-starting novel ideas that can either disrupt or complement existing companies. We draw from our cross-functional expertise and collaborate to create these new offerings.
We come up with new ideas, execute them, and iterate until the idea is fully implemented. For more details: www.tarangsanghi.com
Currently, we are putting together a team of the best and the brightest! We look forward to receiving your application

ABOUT DEPARTMENT

We strive to give our clients an amazing experience and ensure all work is delivered on time and on budget.
A smooth-running project creates the space for great work. We set our clients and our teams up for success by managing them, taking care of the details, ironing out issues, and making sure projects run on time and on budget.

AREA OF RESPONSIBILITIES

PROPOSALS

Identify & document the Scope of Work (SOW), objectives and any assumptions.
Prepare cost estimates for manpower + materials, and ensure we are charging accurately for our projects.
Develop a detailed project plan, and monitor progress using appropriate systems, tools and techniques.
Establish and maintain relationships with third parties/vendors.
Seek opportunities for improvement and suggest new projects.

END-TO-END PROJECT MANAGEMENT

Ensure availability of all the tools and resources before initiating a project.
Prepare and maintain timelines for the effective tracking and completion of the project.
Delegate to internal resources and vendors effectively, and track progress ensuring the project runs on schedule.
Coordinate with all the internal and external stakeholders for information, approvals, resolving issues, status updates, answering queries etc. While maintaining transparent communication.

MAINTAIN

Maintain timesheet logs for all the resources.
Create and maintain comprehensive project documentation, plans and reports.
Ensure standards and requirements are met through conducting quality assurance tests.
Analyze and Highlight potential risks or malfunctions and act proactively to resolve issues ensuring the project stays on time and on budget.

Requirements

YEARS OF RELEVANT EXPERIENCE- 5+ Years of relevant experience managing Digital / IT Projects.
EDUCATION AND CERTIFICATIONS** - We prioritize skills over degrees but Bachelors/ Masters degree/ diploma/ certification in Business, Digital Marketing, Computer Science or other relevant fields is a plus. Additional Project Management certifications like PMP/ PMI / PRINCE2 are highly desired.
SOFTWARE AND APPLICATIONS- Tech-savvy with good knowledge of MS Office, and strong experience with project management software like Jira, MS Projects, Click Up, Asana, Wrike, Basecamp etc.

QUALITIES AND CAPABILITIES-

Excellent communication (verbal & written), interpersonal and consulting skills
Ability to manage multiple teams and projects simultaneously
Excellent organization and time management skills
Ability to meet targets and deadlines.
Quick thinking, problem solving skills
Detail-oriented
Budget management
Confident, pleasant personality, ambitious, self-motivated.

Benefits
We offer competitive compensation and benefits.

Identify & document the Scope of Work (SOW), objectives and any assumptions.
Prepare cost estimates for manpower + materials, and ensure we are charging accurately for our projects.
Develop a detailed project plan, and monitor progress using appropriate systems, tools and techniques.
Establish and maintain relationships with third parties/vendors.
Seek opportunities for improvement and suggest new projects.

END-TO-END PROJECT MANAGEMENT

Ensure availability of all the tools and resources before initiating a project.
Prepare and maintain timelines for the effective tracking and completion of the project.
Delegate to internal resources and vendors effectively, and track progress ensuring the project runs on schedule.
Coordinate with all the internal and external stakeholders for information, approvals, resolving issues, status updates, answering queries etc. While maintaining transparent communication.

MAINTAIN

Maintain timesheet logs for all the resources.
Create and maintain comprehensive project documentation, plans and reports.
Ensure standards and requirements are met through conducting quality assurance tests.
Analyze and Highlight potential risks or malfunctions and act proactively to resolve issues ensuring the project stays on time and on budget.

Requirements

YEARS OF RELEVANT EXPERIENCE- 5+ Years of relevant experience managing Digital / IT Projects.
EDUCATION AND CERTIFICATIONS** - We prioritize skills over degrees but Bachelors/ Masters degree/ diploma/ certification in Business, Digital Marketing, Computer Science or other relevant fields is a plus. Additional Project Management certifications like PMP/ PMI / PRINCE2 are highly desired.
SOFTWARE AND APPLICATIONS- Tech-savvy with good knowledge of MS Office, and strong experience with project management software like Jira, MS Projects, Click Up, Asana, Wrike, Basecamp etc.

QUALITIES AND CAPABILITIES-