Role Overview
At The Sleep Company, innovation doesn’t stop at comfort — it extends to how customers discover, buy, and experience our products across every touchpoint.
As Director – Product, you will lead the complete consumer journey — from discovery to post-delivery — building frictionless, insight-led experiences that drive growth, efficiency, and customer delight.
You’ll head a multidisciplinary team spanning Product Management, UI/UX, and Analytics, acting as the strategic bridge between business, technology, and operations to deliver end-to-end impact across the ecosystem.
Key Responsibilities
1. Pre-Purchase (Discovery, Engagement & Consideration)
- Lead the digital product roadmap for website and app — including PLP, PDP, configurators, and lead journeys.
- Drive experimentation frameworks such as A/B testing, personalization, and funnel optimization.
- Build analytics models to identify high-intent user segments and optimize engagement and conversion depth.
2. Purchase (Conversion & Checkout)
- Own the end-to-end conversion experience across cart, checkout, and payment flows.
- Collaborate with Pricing, Payments, and Inventory teams to maximize order success and reduce drop-offs.
- Integrate omnichannel purchase journeys — online, in-store, and quick commerce — ensuring consistency and reliability.
- Govern pricing logic, delivery promise visibility, and PDP accuracy to strengthen customer trust.
3. Post-Purchase (Delivery, CRM & Logistics Experience)
- Delivery Experience:
- Build and optimize post-purchase flows — including order tracking, shipment visibility, and proactive notifications.
- Integrate with 3PLs, warehouse systems, and customer-facing delivery tracking tools for promise-to-delivery accuracy.
- Define and monitor SLA adherence, OTIF performance, and exception management systems.
- CRM & Service Systems:
- Partner with Leadsquared/CRM teams to enhance service workflows, escalation journeys, and ticket analytics.
- Enable a unified customer view across purchase, delivery, and service touchpoints.
- Leverage analytics to improve NPS, first-time resolution, and service turnaround.
- Returns, Replacement & Warranty:
- Streamline digital flows for returns, repairs, and warranty claims through robust reverse logistics.
- Build insight dashboards for product quality, defect tracking, and RCA feedback loops with manufacturing and operations.
- Experience Analytics:
- Develop real-time visibility on post-purchase KPIs such as delivery timeliness, customer satisfaction, and repeat intent.
- Create a closed feedback loop between Product, CX, and SCM teams to continuously enhance customer experience.
Analytics & Insights Leadership
- Establish a central analytics charter connecting marketing, product, and supply chain data.
- Build predictive models for demand, delivery lead-time, and defect reduction.
- Develop self-serve dashboards and KPI frameworks for leadership visibility.
- Drive a culture of experimentation, data literacy, and evidence-based decision-making across teams.
Team & Collaboration
- Lead a cross-functional team of Product Managers, UX Designers, and Data Analysts.
- Partner closely with Growth, CX, Tech, and SCM leaders to align priorities and deliver measurable outcomes.
- Run agile sprints with clear business objectives, defined deliverables, and strong governance.
Ideal Candidate
- 10–14 years of experience in Product, Analytics, or CX leadership roles within e-commerce, logistics, or consumer tech.
- Proven experience in building and scaling delivery-tech or post-purchase systems (order tracking, CRM, 3PL integration).
- Strong proficiency in analytics and visualization tools — GA4, Mixpanel, SQL, Tableau, Looker, etc.
- Strategic thinker with an operational mindset and a strong bias for execution.
- Exceptional stakeholder management, communication, and leadership skills.
Shubham Vishwakarma
Full Stack Developer - Averlon
About The Sleep Company
About
Founded in 2019, The Sleep Company is India’s fastest-growing comfort-tech brand, revolutionising the way the nation sleeps, sits, and relaxes.
At the heart of our innovation is SmartGRID, India’s 1st & only patented sleep technology, engineered to deliver science-backed comfort that intelligently adapts to your body, offering the perfect balance of softness and support.
With over 4 lakh happy customers, a 4.9-star rating on Google, and a strong retail presence with 157+ stores across India, we’ve become one of the country’s most loved names in comfort.
From mattresses to recliners, our products are trusted by Anil Kapoor, Farah Khan, Shubman Gill, and countless others who value Quality Comfort and Peaceful Sleep.
Backed by a team of 1500+ people and certified as a Great Place to Work, we’re building not just better products, but a better culture and a better way to live.
Tech stack
NodeJS (Node.js)Candid answers by the company
The Sleep Company is a comfort-tech brand that designs and sells innovative sleep and seating solutions. Founded in 2019, it is best known for its SmartGRID technology—India’s first and only patented sleep technology that adapts to the body to provide the right balance of softness and support.
They offer products such as mattresses, recliners, and chairs, aiming to improve sleep, sitting, and relaxation experiences.
With 4 lakh+ customers, 150+ stores across India, and endorsements from celebrities like Anil Kapoor, Farah Khan, and Shubman Gill, the company has established itself as one of India’s most trusted names in comfort.
Company social profiles
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JOB DETAILS:
* Job Title: Lead UX designer
* Industry: Banking and Finance
* Salary: Best in Industry
* Experience: 9 to 13 years
* Location: Pune, Maharashtra
Criteria
Strong UX Design / Product Design profile
Minimum 9+ YOE in UX / Product Design
Strong portfolio of UX / Product Design works,
Team handling of UX designers and project management
Design Education (BDes, MDes, BFA, MFA or Similar Design Degrees)
Should NOT have more than 12 Years of Total Experience
Role & Responsibilities
- Leverage one’s Customer Experience (CX) design skills and deliver an engaging customer-focused digital experience across company assets like website, customer service portal.
- Deliver a human-centered design to create customer journeys, identify pain points and design solutions that deliver superior digital customer experience.
- Translate business requirements into compelling UIUX solutions and develop end-to-end customer journey maps by applying principles of customer-centered design.
- Analyse and map consumer behaviour on all assets using digital experience analytics platforms like Content square, Smartlook, Glassbox etc.
- Hands-on experience on design tools like Sketch, Figma, Zeplin, Invision, Adobe XD and the likes is a must.
- Create customer journeys maps basis the user behaviour analysis, customer segments and personas.
- Conduct usability testing of customer journeys with a tools like UsabiltyHub, UserZoom and objectively evaluate and refine the concepts of UIUX based on the output of the test.
- Own and deliver the KPIs for a zero-error environment, increased journey completion rate and high NPS.
- Work with cross-functional teams to directly influence customer roadmaps that deliver best-in-class digital experiences.
- Build a partner ecosystem to deliver the CX objectives for the company.
- Continuously assess customer experience trends and market landscape to generate most up-to-date insights, findings and the best customer-centric UIUX practices across platforms.
- Ideate and build a comprehensive library of interactive prototypes to define the micro interactions and micro animations.
Ideal Candidate
- Bachelor’s degree in design or a related field
- Working knowledge of UX design principles
- Knowledge of Wireframing/prototyping tools
- Good knowledge of UX design tools such as Figma, Axure, or InVision
- Experience with user testing and usability analysis
Strong Manager – Customer Success, Account management Profile
Mandatory (Experience 1) – Must have 6+ years of overall experience with atleast 4+ Years in Customer Success role
Mandatory (Experience 2) – Must have 1+ years of experience in AdTech industry
Mandatory (Experience 3) – Must have experience managing clients in the outside India market (Preferably US/America clients)
Mandatory (Experience 4) – Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
Mandatory (Experience 5) – Must have strong technical understanding of digital advertising / programmatic platforms/software products
Mandatory (Company): B2B SaaS (AdTech experience is highly preferred)
Mandatory (Stability) : Candidate must have no frequent job hops and a minimum of 1+ year in the current organization.
Mandatory (Note1): Please ensure candidates have read about media.net and the industry before the screening call
Mandatory (Note2): Please ensure candidates have added numbers/metrics in resume
Job Title: Brand and E-commerce Manager
Location: Bangalore
Experience: Brand Management | D2C & Marketplaces | Digital Growth
Industry: FemTech | Wellness | Healthcare | Consumer Brands
Company Overview
Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services.
Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostics, games, AI-powered chat, expert consultations, and more. We are proud recipients of the Innovation in Menopause Care Award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision.
Learn more: www.miror.in
SUMMARY
Brand and E-commerce Manager with experience managing online brand presence, digital sales, and consumer engagement across D2C websites, marketplaces, and social platforms for a fast-growing FemTech brand. Strong at building brand strategy, driving online revenue, ensuring brand consistency, and translating consumer insights into high-impact marketing initiatives. Adept at working across marketing, content, design, and tech teams to scale purpose-led healthcare brands like MIROR.
CORE COMPETENCIES
· Brand Strategy & Positioning
· D2C & Marketplace Sales (Amazon, Website)
· Online Revenue & Conversion Optimization
· SEO & Website Content Strategy
· Social Media & Digital Marketing
· Visual Content & Creative Direction
· Consumer & Market Research
· Campaign Planning & Execution
· Cross-functional Collaboration
· Brand Analytics & Reporting
· Budget & ROI Management
PROFESSIONAL EXPERIENCE
· Developed and executed MIROR’s brand strategy aligned with business and marketing objectives, strengthening positioning in the peri-menopause and menopause wellness space.
· Managed brand sales across online platforms, including MIROR’s D2C website and marketplaces, driving visibility, conversions, and repeat purchases.
· Conducted consumer research and trend analysis to identify opportunities for product positioning, content themes, and brand expansion.
· Partnered with marketing, design, content, product, and tech teams to plan and deliver integrated campaigns across digital channels.
· Tracked brand performance and online sales metrics, analyzing traffic, conversion, engagement, and retention to inform optimisation strategies.
· Planned and managed brand marketing budgets, ensuring spend efficiency across campaigns, creatives, and platform investments.
· Oversaw development of brand collaterals, including digital ads, website banners, product pages, packaging visuals, social creatives, and campaign assets.
· Ensured brand consistency across all touchpoints—website, marketplaces, WhatsApp community, social media, emailers, and paid media.
· Led SEO initiatives including keyword research, on-page optimisation, blog content alignment, and website structure improvements to increase organic traffic.
· Worked closely with creative teams on visual storytelling, including reels, videos, product imagery, and educational content to build trust and recall.
· Managed and optimised social media presence, aligning content with brand tone, medical credibility, and community engagement goals.
· Coordinated website development and optimisation, working with developers on UX improvements, landing pages, and conversion journeys.
· Monitored industry trends, competitor activity, and regulatory sensitivity within women’s health to identify risks and growth opportunities.
TOOLS & PLATFORMS
· D2C Website & Marketplaces
· Google Analytics, Search Console
· SEO Tools (Ahrefs / SEMrush – if applicable)
· Meta & Google Ads
· Social Platforms (Instagram, WhatsApp, LinkedIn)
· CMS & Website Tools (Shopify / WordPress)
· Creative Tools (Canva, Adobe, Figma)
What We Offer
· Competitive base pay + performance-based commission/bonuses
· Training and ongoing product support
· Career growth opportunities within MIROR
· Dynamic and brand-focused working environment
Join Miror and be the welcoming face of a company that values compassion, innovation, and excellence!
Why Join Us?
· Be part of a high-growth startup tackling a real need in women’s healthcare.
· Work with a passionate, purpose-driven team.
· Opportunity to grow into next generation focused company roles as we scale.
· Competitive salary and career progression.
Ping me here and we will connect!
Exp: 0 -2 Years
Salary: ₹12,000 - ₹18,000 per month
Location: Pune
Requirements:
- Proven experience in telecalling, sales, or customer service is preferred.
- Excellent verbal communication skills.
- Strong persuasive and negotiation skills.
- Ability to build rapport and maintain positive relationships over the phone.
- Goal-oriented and self-motivated with a track record of achieving targets.
- Basic computer literacy and comfortable using CRM systems.
- Strong organizational and time-management skills.
- Ability to handle pressure and work effectively in a fast-paced environment.
PythonJob Description -
Position: Senior Data Engineer (Azure)
Experience - 6+ Years
Mode - Hybrid
Location - Gurgaon, Pune, Jaipur, Bangalore, Bhopal
Key Responsibilities:
- Data Processing on Azure: Azure Data Factory, Streaming Analytics, Event Hubs, Azure Databricks, Data Migration Service, Data Pipeline.
- Provisioning, configuring, and developing Azure solutions (ADB, ADF, ADW, etc.).
- Design and implement scalable data models and migration strategies.
- Work on distributed big data batch or streaming pipelines (Kafka or similar).
- Develop data integration and transformation solutions for structured and unstructured data.
- Collaborate with cross-functional teams for performance tuning and optimization.
- Monitor data workflows and ensure compliance with data governance and quality standards.
- Contribute to continuous improvement through automation and DevOps practices.
Required Skills & Experience:
- 6–10 years of experience as a Data Engineer.
- Strong proficiency in Azure Databricks, PySpark, Python, SQL, and Azure Data Factory.
- Experience in Data Modelling, Data Migration, and Data Warehousing.
- Good understanding of database structure principles and schema design.
- Hands-on experience using MS SQL Server, Oracle, or similar RDBMS platforms.
- Experience in DevOps tools (Azure DevOps, Jenkins, Airflow, Azure Monitor) – good to have.
- Knowledge of distributed data processing and real-time streaming (Kafka/Event Hub).
- Familiarity with visualization tools like Power BI or Tableau.
- Strong analytical, problem-solving, and debugging skills.
- Self-motivated, detail-oriented, and capable of managing priorities effectively.
Android Development
Java
Job Description:-
- Database Administration, Solution design, Database Migration and manageability for Mission Critical Enterprise Applications in Datacentre and Cloud Deployments
- Database migration and upgrades using methods/utilities like Datapump, RMAN backup/restore, data guard and auto upgrades.
- Experience in Oracle Database migrations to cloud (preferably Azure ).
- Must be willing to troubleshoot issues related to Oracle database migration to Azure Cloud
- Work experience in Unix Shell scripting & automation.
- Experience in capacity planning, designing, and implementing enterprise solutions using Oracle Database Technology.
- Effective communication and presentation skills.
- Analyzes problems, identifies solutions, and makes decisions.
- Flexible to work either independently or work in tandem with Cloud Infrastructure team to identify and implement the most efficient cloud-based solutions for the company.
- Demonstrates a willingness to learn, adapt, and grow professionally
- Mandatory Technical Skills:
- Must have experience with Azure Cloud Infrastructure.
- Experience in End to End Database Migration from On-Prem to Cloud Infrastructure including Virtual Network Design, routing rules, security groups, Instance creation, and database deployment.
- Oracle DB Architecture experience in Oracle 19c,18c &12c .
- Experience in implementing multi-tenant architectures.
- Experience/Exposure in Oracle Enterprise Manager, RMAN, Data guard and Real Application Cluster (RAC)
- Experience in Installation, Cloning, Maintenance/Support of Production and Development Environment.
- Oracle DBA should have experience on 19c,18c &12c upgrade, production support, cross platform migration.
- Experience in Oracle Database upgrade from 11g to 19c,18c &12c on various platforms.
- Experience in any other database apart from Oracle like MS-SQL.
- Good written/Verbal Communication, Presentation, Interactive skills with team across geography
We are seeking a highly skilled PostgreSQL Admin with 3 to 6 years of experience to join our dynamic team. The ideal candidate will have extensive experience in Posgresql or PL/SQL Data Warehousing Concepts Scheduling Basics ETL SQL Data Integration Microsoft SSIS and Unix Shell Scripting. This role involves designing developing and maintaining data integration solutions that support our business objectives.
Responsibilities
- Design and develop robust data integration solutions using postgresql or PL/SQL ETL tools and Microsoft SSIS.
- Oversee the implementation of data warehousing concepts to ensure efficient data storage and retrieval.
- Provide expertise in scheduling basics to automate data processing tasks.
- Collaborate with cross-functional teams to gather requirements and translate them into technical specifications.
- Lead the development and maintenance of Unix Shell Scripts for data processing and integration.
- Ensure data quality and integrity by implementing best practices in data integration and ETL processes.
- Monitor and optimize SQL queries to enhance performance and efficiency.
- Develop and maintain documentation for all data integration processes and solutions.
- Troubleshoot and resolve issues related to data integration and ETL processes.
- Conduct code reviews to ensure adherence to coding standards and best practices.
- Provide technical guidance and mentorship to junior developers.
- Stay updated with the latest industry trends and technologies to continuously improve data integration solutions.
- Collaborate with stakeholders to understand business needs and deliver solutions that drive business value.
Qualifications
- Possess a strong understanding of PL/SQL and its application in data integration.
- Demonstrate expertise in data warehousing concepts and their practical implementation.
- Have experience with scheduling basics to automate and streamline data processes.
- Show proficiency in ETL tools and techniques for efficient data extraction transformation and loading.
- Exhibit strong SQL skills for querying and managing databases.
- Be skilled in Microsoft SSIS for developing and maintaining data integration solutions.
- Have experience with Unix Shell Scripting for automating data processing tasks.
- Display excellent problem-solving skills and attention to detail.
Android Development
Kotlin4+ years of experience of Java/Kotlin development on Android
Understanding of Android Application Framework
Very good understanding of UI placement, Layouts Wireframes.
Development experience with Android Services, AIDL Binders.
Usage of Design Patterns on Android (MVP, MVVM)
Hands-on experience with Android Studio, SDK, Gradle AVD
Experience in writing Unit tests and Automated Tests using JUnit, Mockito, etc.
Experience with AOSP development and Android NDK.
Profile Roles and Responsibilities :
A) Recruit, Train, and Coach the Sales Team
1. Recruit and train to ensure that there is enough strength to handle the sales projections 15 days in advance
2. Provide training, help, and second voice to the sales advisors to help them achieve their targets
3. Develop rebuttals for the evolving customer queries and train the team members on the same
4. Work with the Training Manager to ensure the success of trainees
B) Set goals and measure/audit performance of each team member
1. Develop sales target for each of the team member and explain them the same with deadlines
2. Measure daily, weekly, monthly performance trends of each team member and take corrective actions to match the organization's expectations
3. Conduct daily team hurdles to brief the team on the team and individual targets
4. Motivate team members to meet and exceed targets
Javascript
HTML/CSS
Angular (2+)
React.js
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Full Stack Developer - Averlon