
Job Description – International Customer Support (US Process)
Company: Accenture
Position Type: Contract-to-Hire (C2H)
Location: Bangalore (Work from Office)
Shifts: US Shifts (5 PM IST – 7 AM IST, rotational week-offs)
Experience: Experienced (7months to 3 years)
Compensation
- Experienced: ₹28,000 – ₹40,000 CTC (based on level & experience)
About the Role
Accenture is seeking enthusiastic and customer-focused professionals to join our International Customer Support Team. This role involves interacting with US-based clients, ensuring exceptional customer service, and meeting performance benchmarks. Candidates must be flexible to work in night shifts and clear multiple screening rounds (including Versant – minimum score 58).

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We are seeking a highly motivated and skilled Java + AWS Developer to join our backend development team. The ideal candidate will have solid experience in building scalable backend systems using Java and AWS services. You will work closely with cross-functional teams to design, develop, and maintain high-performance microservices and cloud-native applications.
Key Responsibilities:
- Develop, deploy, and maintain backend services and APIs using Java (preferably Java 8 or above) and Spring Boot
- Design and implement microservices architecture with a focus on scalability and reliability
- Leverage AWS services such as EC2, Lambda, S3, RDS, DynamoDB, API Gateway, SNS/SQS, and CloudWatch for cloud-native development
- Work with Relational and NoSQL databases (PostgreSQL, MySQL, DynamoDB)
- Implement CI/CD pipelines using tools like Jenkins, GitHub Actions, or AWS CodePipeline
- Write clean, efficient, and testable code following best practices
- Participate in code reviews, design discussions, and Agile ceremonies
- Monitor and troubleshoot applications in production using AWS CloudWatch or other logging tools
- Ensure secure, reliable, and efficient integration between services
Required Skills and Qualifications:
- 4–6 years of hands-on experience in Java development with strong knowledge of Spring Boot
- Solid understanding of RESTful APIs, Microservices, and API security
- Strong experience with AWS Cloud Services (EC2, S3, Lambda, RDS, CloudWatch, API Gateway, etc.)
- Familiarity with containerization (Docker) and orchestration tools (ECS, EKS, or Kubernetes)
- Proficient in working with SQL and NoSQL databases
- Good understanding of event-driven architecture and messaging systems (e.g., SNS, SQS, Kafka)
- Experience with version control systems like Git
- Exposure to CI/CD and DevOps practices is a plus
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Preferred Qualifications:
- AWS Certification (e.g., AWS Certified Developer – Associate) is a plus
- Experience in Agile/Scrum development environments
- Knowledge of Infrastructure as Code (IaC) tools like Terraform or CloudFormation
We are a boutique IT services & solutions firm. Our offering includes custom-configured hardware solutions backed by our managed services. We combine best in class DevOps and IT infrastructure management practices, so customers can have a secure, reliable platform built to scale with their growing requirements at an optimal cost. We provide a global footprint of highly reliable enterprise-class data centres in 200+ locations worldwide, so customers can design and deploy your infrastructure for productivity and innovation. A few of the solutions managed for our clients include Hybrid & Private cloud, cloud storage, back up, disaster recovery, virtual desktop, Data Science platform, SDN, Cloud Migration, Infrastructure as a Services, Managed Cloud Services , Application Hosting , GPU Servers for AI, Big Data and IoT, Media Streaming , Innovation Labs & NPD Infrastructure, eCommerce, Big Data and BI, Security.
What are we looking for?
• MCSA or MCSE certifications (Windows 2012 or higher)
• Must have strong communication skills and the ability to articulate task management, priorities, and issues.
• Technologies: Windows Server 2012/2016/2019, Active Directory design and management, Group Policy customization, WSUS / WDS / MDT design, deployment and operations, Hyper-V/VMWare virtualization, VDI / VDA, MS-Exchange Server, Certificate Authority, etc
• Proven expertise in powershell scripting and automation
• Communicate with peers and managers regarding system issues & participate in 24x7 on-call.
• Capable of handling projects & good in customer communications
• Proactive self-starter, delivery focused, results orientated, team player, high professional standards and work ethic, strong-willed but flexible, and capable of making independent decisions
• Has a passion for innovation and working in a start-up environment with Good communication skills
What will you be doing!
• We are looking for game-changers who are confident to use their talent to make a difference.
• Proven work experience as a Windows System Administrator.
• Strict adherence to the use of the ticketing system for ALL incidents, changes and problems
• Ability to correlate incident trends into problem management and execute permanent fixes.
• Timely generation of customer facing incident reports
• Execute monthly patch management research, reports and implementation on system infrastructure.
• Provide lab simulation and interoperability and compatibility testing for new builds
• Analyse troubleshooting techniques output, diagnose problems remotely
• Must maintain the highest level of industry certification and knowledge.
• Ability to architect, build, maintain, and enhance our current managed service offerings and infrastructure.
Business Development Executive Responsibilities:
- Familiarize yourself with all products and services offered by our company.
- Procuring new clients through direct contact, Upwork, Freelancer, Fiver
- Maintaining meaningful relationships with existing clients to ensure that they are retained.
- Suggesting upgrades services that may be of interest to clients.
- Crafting business proposals and contracts to draw in more revenue from clients.
- Negotiating with clients to secure the most attractive prices.
- Equipping staff with the technical and social skills needed to enhance sales.
- Reviewing clients' feedback and implementing necessary changes.
- Remaining in tune with trends in consumption to ensure that our offerings remain relevant.
Business Development Executive Requirements:
- Extensive sales experience.
- Intuitive and insightful, particularly regarding human behavior.
- Ability to generate revenue by identifying pain points and suggesting suitable products or services.
- Excellent written and verbal communication.
- Resourceful, with outstanding research skills.
- Emboldened by challenges.
Project Manager
Job Description
Roles and Responsibilities:
-
Develop relationships with various educational institutes including schools, colleges, and universities.
- School Acquisition- Reaching out to prospective schools through various lead sources and build a pipeline
- Develop project plans and implementation schedules
- Continually work to move projects to a successful completion
- Exhibitions to generate leads
- Passionate about working in the education sector
- Soft skills along with project management skills is a big asset
- Planned future events are visible & proactively coordinated
- Experience working in the EDU space is required (institutes, schools, Universities) and technology devices exp
Desired candidate profile:
Must be a graduate
Prior experience in project management ideally in Education industry (institutes,schools , Universities) will be an advantage
Great social and communication skills
Proven self-management and time management skills
Excellent client-facing communication skills
Strong leadership skills
Minimum of 2-3 years of experience in project management or as key account manager
Compensation is not a constraint for great candidates

design/coding/testing and building large scale distributed web sites.
• Experience working with PHP framework (Zend )
• Experience working in a formal web/software development environment
• Experience with LAMP technologies and elastic serach
Good product Background


WHAT WE'RE LOOKING FOR
- Bachelors or masters in software engineering, Computer Science or other relevant disciplines
- 2+ years experience as a Back-End or Full Stack Developer with hands-on experience working with Python web application development
- Strong Knowledge in Python v3.x Language
- Experience in REST APIs with JSON
- Error handling and Logging
- Any DB knowledge
- Knowledge on Sumo Logic log aggregation is a plus
- Must know how to produce high quality, “Clean” code that is performant, maintainable and secure
- Setting KPIs, monitoring key trends, and helping stakeholders by generating insights from the data delivered.
- Understanding user behaviour and performing root-cause analysis of changes in data trends across different verticals.
- Get answers to business questions, identify areas of improvement, and identify opportunities for growth.
- Work on ad-hoc requests for data and analysis.
- Work with Cross functional Teams as when required to automate reports and create informative dashboards based on problem statements.
WHO COULD BE A GREAT FIT:
Functional Experience
- 1-2 years of experience working in Analytics as a Business or Data Analyst.
- Analytical mind with a problem-solving aptitude.
- Familiarity with Microsoft Azure & AWS PySpark, Python, Data Bricks, Metabase, Understanding of APIs, data warehouse and ETL etc.
- Proficient in writing Complex Queries in SQL.
- Experience in Performing hands-on analysis on data and across multiple datasets and databases primarily using Excel, Google Sheets and R.
- Ability to work across cross-functional teams proactively.

Requirements:
● Strong software engineering background, with good problem solving skills.
● Extremely self-motivated; able to identify opportunities for improvement and tackle
them, without external direction
● Experience with testing automation tools like Selenium/Appium, jUnit etc.
● Experience in testing Web Application and Mobile Web
● Experience in testing Native Mobile Applications(Android/Ios)
● Good working knowledge of scripting languages.
● Experience developing and debugging in Php, Python or Java.
● Basic understanding of linux systems and commands.
● Knowledge of relational databases/SQL
● Strong communication and documentation skills
● BE in Computer Science or equivalent work experience
Pluses:
● Understanding of continuous deployment techniques


We are looking for a React Developer to join our awesome team and deliver a streamlined user experience. We want a team member who strives to develop a first class codebase using React best practices. As a React Developer, you will implement a complete user interface in the form of a mobile / desktop web app & handle its integration with back-end.
Responsibilities
- Develop user interfaces for modern rich internet applications with the latest Front End Technologies
- Perform product analysis and development tasks of increasingly complex nature which may require extensive research and analysis.
- Writing tested and documented JavaScript, HTML and CSS
- Make design and technical decisions for React JS and React Native projects
- Develop application code and unit tests in React Native.
- Ensuring high performance
Qualifications
- BSc/BE/BTech in Computer Science, Engineering, or a related field
- 4+ years of experience with React and React Native
Good working knowledge of Firebase - Strong expertise with HTML, CSS, and writing cross-browser compatible code.
- Good understanding of AJAX and JavaScript DOM manipulation Techniques
- Experience with RESTful services
- Experience in JavaScript build tools like grunt or gulp
- Hands-on and implements complex React JS and React Native modules
- Able to implement automated testing platforms and unit tests
- Understanding of fundamental design principles behind a scalable application
- Proficient understanding of code versioning tools (Git)
- Critical thinker and problem-solving skills
- Team player
- Good time-management skills
- Great interpersonal and communication skills
- Extensive knowledge of linux kernel internals.
- Good knowledge of C programming language.
- Familiarity with any processor architecture, virtualization, storage and network management.
- Strong experience in debugging linux kernel mode
- Debugging experience across hardware and platform firmware.

