Revvcoin
https://revv.co.in/car-rentalAbout
Company social profiles
Jobs at Revvcoin
- Responsible to lead a team of contact center resources and ensure effective service level adherence through timely and accurate resolution of advisor and client queries daily
- Coach phone agent performance via e-mail, phone, and face to face interactions regarding policies and procedures, system knowledge & customer service skills. Be responsible for field questions/escalations with in-bound calls and facilitate call-backs, as needed
- Partner with Human Resources and functional Leaders to formulate career progression / employee development plans
- Provide Leadership guidance and motivate team members to improve/sustain performance through effective coaching and mentoring techniques, individually through periodic 1-0-1 meetings, and also at a team level through regular huddles and team meetings
- Perform quality review functions for the team, including real time and recorded call monitoring sessions and end to end error checking, reporting, and validation through the appropriate channels
- Share quality results with phone agents and leader, identify gaps and facilitate trainings. Serve as a mentor to provide agents with feedback to improve their overall performance
- Coaching team members at all levels; development of poor performers whilst also inspiring top performers.
- Assist in customer service-related, business-driven, process improvement initiatives, or related projects to provide subject matter expertise, as well as serve as a resource to less-experienced customer service team members, as necessary
- Participate in business-driven projects and initiatives
- Understanding of metrics and ability to speak to spikes in volume and other outlier issues.
- Manage team s daily work volumes and transactions accurately, within established deadlines, and in accordance with existing policies and procedures.
-Shrinkage & Attrition management
-Improving customer experience by working cross functionally to optimize planning, staffing, performance management, quality, training.
Similar companies
About the company
Tech Prescient delivers cutting-edge software product development and technology services, with a core focus on Identity and Data solutions for modern enterprises.
At the forefront of Digital Engineering and Enterprise Modernization, we accelerate innovation with our AI powered platforms, Identity Confluence and Data Confluence.
With deep technical expertise and domain insight, we help enterprises unlock smarter, faster, and more secure outcomes built for what's next.
Our vision is to be the most reliable and trusted technology partner for our customers. We aspire to be a globally admired company in our category and be recognized for speed of execution, quality of deliverables and high customer satisfaction.
We partner with our clients at all stages including ideation, design, development, testing, deployment, and support.
Jobs
2
About the company
We are Proximity - a global team of coders, designers, product managers, geeks and experts. We solve hard, long-term engineering problems and build cutting edge tech products.
About us
Born in 2019, Proximity Works is a global, fully distributed tech firm headquartered in San Francisco - with hubs across Mumbai, Dubai, Toronto, Stockholm, and Bengaluru. We’re in the business of solving high-stakes engineering challenges with AI-powered solutions tailored for industries like sports, media & entertainment, fintech, and enterprise platforms. From real-time game analytics and ticketing workflows to creative content generation, we help build software that serves millions every day.
About the Founders
At the helm is Hardik Jagda, CEO - a technologist with a startup DNA who brings clarity to complexity and a passion for building delightful experiences.
Milestones & Impact
- Trusted by some of the world’s biggest players - from major media & entertainment giants to one of the world’s largest cricket websites and the second-largest stock exchange in the world.
- Delivered game-changing tech: slashing content creation by 90%, doubling performance metrics for NASDAQ clients, and accelerating speed/performance wins for platforms like Dream11.
Culture & Why It Matters
- Fully distributed and flexible: work 100% remotely, design your own schedule, build habits that work for you and not the other way around.
- People-first culture: Community events, “Proxonaut battles,” monthly off-sites, and a liberal referral policy keep us connected even when we’re apart.
- High-trust environment: autonomy is encouraged. You’re empowered to act, learn fast, and iterate boldly. We know great work comes when talented people have space to think and create.
Jobs
2
About the company
Jobs
1
About the company
We help companies of all sizes from Startups to Unicorns in building and deploying scalable, future-ready solutions.
Jobs
2
About the company
Clink is reimagining restaurant growth — no commissions, no food bloggers, just AI-powered loyalty and real customer influence.
Our platform helps restaurants turn diners into repeat customers and brand advocates using smart rewards and Instagram-powered virality. With every visit, customers earn personalized rewards and post about their experience on instagram driving organic traffic, not paid ads.
If you're excited by AI, social growth, and building the future of hospitality tech — Clink is the place to be.
Jobs
1
About the company
TheCodersHub is a startup that offers services in #androiddevelopment, #webdevelopment, #softwaredevelopment, #mobiledevelopment, and #iosdevelopment. While still in the early stages, we are focused on growth and innovation within the tech industry.
Jobs
3
About the company
Peak Hire Solutions is a leading Recruitment Firm that provides our clients with innovative IT / Non-IT Recruitment Solutions. We pride ourselves on our creativity, quality, and professionalism. Join our team and be a part of shaping the future of Recruitment.
Jobs
287
About the company
We are an award-winning software agency that specializes in crafting cutting-edge solutions for a variety of industries.
Our expertise spans across a wide range of areas, including Full Stack development, Blockchain Technology, and Game Development.
Jobs
2
About the company
Jobs
2
About the company
Jobs
1