Revvcoin
https://revv.co.in/car-rentalAbout
Company social profiles
Jobs at Revvcoin
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
- Responsible to lead a team of contact center resources and ensure effective service level adherence through timely and accurate resolution of advisor and client queries daily
- Coach phone agent performance via e-mail, phone, and face to face interactions regarding policies and procedures, system knowledge & customer service skills. Be responsible for field questions/escalations with in-bound calls and facilitate call-backs, as needed
- Partner with Human Resources and functional Leaders to formulate career progression / employee development plans
- Provide Leadership guidance and motivate team members to improve/sustain performance through effective coaching and mentoring techniques, individually through periodic 1-0-1 meetings, and also at a team level through regular huddles and team meetings
- Perform quality review functions for the team, including real time and recorded call monitoring sessions and end to end error checking, reporting, and validation through the appropriate channels
- Share quality results with phone agents and leader, identify gaps and facilitate trainings. Serve as a mentor to provide agents with feedback to improve their overall performance
- Coaching team members at all levels; development of poor performers whilst also inspiring top performers.
- Assist in customer service-related, business-driven, process improvement initiatives, or related projects to provide subject matter expertise, as well as serve as a resource to less-experienced customer service team members, as necessary
- Participate in business-driven projects and initiatives
- Understanding of metrics and ability to speak to spikes in volume and other outlier issues.
- Manage team s daily work volumes and transactions accurately, within established deadlines, and in accordance with existing policies and procedures.
-Shrinkage & Attrition management
-Improving customer experience by working cross functionally to optimize planning, staffing, performance management, quality, training.
Similar companies
About the company
Jobs
2
About the company
The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.
With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.
We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).
Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.
Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
Jobs
497
About the company
Actosoft is a software developing and digital marketing company that offers complete IT solutions. We are a part of the digitally-fluent force that’s improving economies, increasing businesses, and creating success stories, just like ours.
Jobs
2
About the company
Your Go-To AI Consultancy For AI Research, AI Products, AI Solutions, AI MVP Design, Idea Validation
Jobs
23
About the company
Stories That Shape Culture. Entertainment That Travels the World.
India’s Stories, The World’s Stage
At Swastik Stories, storytelling is not just art — it is legacy. Since 2007, under the visionary leadership of Siddharth Kumar Tewary, we have been shaping narratives that transcend entertainment. Our canvas is history, mythology, and imagination; our mission is to bridge India’s timeless past with a boundless future.
From the epic battlegrounds of Mahabharat to the majestic courts of Porus, from the wisdom of Chandragupt Maurya to the divine odysseys of RadhaKrishn, Shrimad Ramayan, and Veer Hanuman — every story we tell is both a reflection of heritage and a promise to tomorrow.
Jobs
1
About the company
Jobs
2
About the company
Jobs
6
About the company
Over the past 15+ years, we have proudly partnered with 1000+ clients, delivering reliable, customized, and results-driven IT solutions. From the very beginning, our philosophy has been clear — _we do not chase profits; we focus on learning from every client and delivering true value for their investment. This customer-first approach has earned us trust and long-term relationships across industries.
Jobs
1
About the company
Jobs
1
About the company
Avillion Farms is a luxury farmhouse and managed farmland project located near Thondebavi, Doddaballapur, North Bangalore, spread across 200+ acres. It offers 2BHK, 3BHK, and 4BHK farmhouses built on one-acre plots, blending modern design with natural landscapes, and is marketed as a premium weekend home or retirement retreat for HNIs and NRIs.
Jobs
4