
Technical Account Manager (Customer success, Adtech)
at AdTech Industry
ROLES AND RESPONSIBILITIES:
We are looking for a dynamic, tech-savvy Technical Account Manager who is passionate about emerging technology and dedicated to delivering exceptional customer experiences. As a key member of our global supply team, you will be pivotal in engaging with both prospective and existing clients, particularly with top endemic publisher accounts in the AdTech/Pharma Tech sectors, support the onboarding process, helping customers gain maximum value from our solutions.
- Account management: build and maintain strong, strategic relationships with clients, acting as a trusted technical advisor throughout the onboarding and post-implementation phases
- Onboarding & implementation: support technical onboarding for new clients, managing integrations and ensuring clients are set up for success from day one
- Ongoing client support: act as the primary technical contact for key accounts, troubleshooting issues, and proactively identifying opportunities to drive client satisfaction and retention
- Conduct live demos: present our solutions to prospective clients, emphasizing unique benefits and features, and tailor demos for varying audience levels, with a focus on endemic and top publisher accounts
- Cross-functional collaboration: identify client needs and customise demo experiences for prospective and new clients, ensuring alignment with their goals, particularly with top publisher accounts
- Feedback & reporting: gather insights from client interactions to inform product development. Regularly report on account health, demo success, and product feedback, helping share future enhancement
IDEAL CANDIDATE:
- Total experience 8+ Yrs
- 8+ years of experience as a technical account manager, publisher ops role or similar role, with experience in the AdTech, digital media, programmatic advertising space
- Strong hands-on expertise working with top SSP platforms and publisher accounts
- Strong understanding of programmatic technology, SSPs, and the AdTech ecosystem, comfortable explaining technical concepts in clear, accessible language
- Skilled in building and nurturing client relationships, with a strong commitment to costumer success and satisfaction
- Demonstrated ability to think on your feet, solve technical issues in real time, and effectively address client concerns
- Exceptional presentation skills, with the ability to engage diverse audiences and adapt content to client needs
- Team player with ability to work collaboratively with sales, customer success, and product teams
- Adaptable and able to thrive in a dynamic, fast-paced environment
- Bachelor's degree
PERKS, BENEFITS AND WORK CULTURE:
- Competitive Salary Package
- Generous Leave Policy
- Flexible Working Hours
- Performance-Based Bonuses
- Health Care Benefits

Similar jobs
About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.
Job Role: Creative Producer
Experience Level: 5+ Years
Location: Bangalore, Karnataka (On-site).
Job Overview:
● A Strong Background in Animation, Motion Design
● Strong technical skills and proven ability to use a variety of software - Premiere Pro
● The ability to partner with other creative team members and key stakeholders to create content used across a variety of platforms (web, mobile, video, and more)
● Must be a creative and strategic thinker.
● Assertive, Proactive, Empathetic and forward-looking
● Super energetic positive attitude with a strong appetite for growth
● Able to work in a fast paced environment and have strong project management skills
● Be a great communicator, Receive and interpret feedback and meet deadlines.
Job Responsibilities:
● Ideate, Conceptualize and create highly quality engaging video content for the brands, Partners & DE App.
● Create Lottie based animation files. Train team members on deliverables
● Work with the design team to create a library of illustrations for the video content.
● Present storyboards to the stakeholders and take responsibility in execution of the entire project.
Qualifications:
● Required Skills 5+ years of experience in managing a video/Animation team.
● Experience working on mobile platforms/Apps/Social media launches
● A very good knowledge of Animation principles, Storytelling, Design, Composition, Staging, timing Character design.
● A degree in animation, Art or any kind of creative background is a must.
● Obsessed with details and has a strong eye for design nuances
● Fair amount of experience in UI & UX Illustration capability is a plus. 2d/3d animation is a plus.
● Image manipulation, Color correction knowledge is a plus and experience in Cinema 4D is a plus.
Company Name - Bhanzu formerly (Exploring Infinities).
Website - https://www.bhanzu.com/
Location - HSR Layout, Bangalore
Workdays: 6-days
Key Responsibilities:
- Candidate Sourcing: Assist in sourcing candidates through various channels, such as online job boards, social media platforms, and professional networks.
- Resume Screening: Review resumes and applications to identify qualified candidates and maintain an organized candidate pipeline.
- Interview Coordination: Schedule and coordinate interviews between candidates and hiring managers, ensuring a smooth and efficient process.
- Candidate Communication: Maintain regular communication with candidates, providing updates on the status of their applications and answering any questions they may have.
- Applicant Tracking: Update and maintain the applicant tracking system (ATS) with accurate and up-to-date candidate information.
- Recruitment Advertising: Support the creation and posting of job advertisements on various online platforms and monitor their effectiveness.
- Employer Branding: Contribute to employer branding initiatives by creating content for social media platforms and assisting in the organization of recruitment events.
- Reference Checks: Conduct reference checks for selected candidates to gather additional insights and validate qualifications.
- Data Analysis: Assist in analyzing and reporting recruitment metrics to track the effectiveness of sourcing strategies and hiring processes.
- Administrative Support: Provide administrative support to the Talent Acquisition team, such as organizing files, maintaining documentation, and preparing reports.
Requirements:
- Recent graduate in Human Resources, Business Administration, or a related field.
- Strong interest in talent acquisition and recruitment.
- Excellent verbal and written communication skills.
- Highly organized with strong attention to detail.
- Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint).
- Familiarity with applicant tracking systems (ATS) is a plus.
- Ability to handle sensitive and confidential information with professionalism and integrity.
- Self-motivated and able to work independently as well as collaboratively in a team environment.
- Strong time management skills and ability to prioritize tasks effectively.
- Flexible and adaptable, with the ability to thrive in a fast-paced and changing work environment.
- A working device
Desired Experience
3+ years
Job Description
What You’ll Do
- Taking an active role in architecting the solutions we build
- Designing and implementing web applications using JavaScript and its frameworks (i.a. React, Vue, Angular), HTML5 and CSS3
- Working closely with the dispersed development team, client, and project manager in SCRUM methodology
- Ensuring that programming practices and code quality are respected
- Supporting other engineers with your expertise when needed (knowledge sharing)
- Leading your colleagues’ growth and development
What you bring to the table
- 3+ years of Experience with React. Good to have a working knowledge of React Native, Angular, VueJS
- Strong expertise with HTML, CSS, and writing cross-browser-compatible code.
- Good understanding of AJAX and JavaScript DOM manipulation Techniques
- Experience with RESTful services
- Experience in JavaScript build tools like grunt or gulp
- Hands-on and implements complex React modules
- Able to implement automated testing platforms and unit tests
- Understanding of fundamental design principles behind a scalable application
- Proficient understanding of code versioning tools (Git)
- Critical thinker and problem-solving skills
Bonus if you have…
- Experience with Angular2+ and Node
- Experience with AWS or GCP infrastructure
- Curiosity about new languages, libraries, frameworks
- Contributions to open-source projects
- Experience with Selenium, or Jest or similar front end test frameworks

Drive architecture discussions, design and code reviews, and provide timely
feedback
Collaborating with several cross-functional teams, product managers, and
engineers
Bring tech innovations that will help in the growth of the platform
Proactively research and investigate external products and technologies
identifying emerging trends and revising software development best practices
to take advantage of these
Hiring strong and diverse talent to strengthen the team
Lead a team technically and mentor, improving process and delivery results
Provide regular status updates to the core project team and leadership
Manage any project and product-related issues or escalations
Facilitate a smooth hand-off to the Customer Success & Support teams
Assist team members in up-leveling their technical skills Requirements
Experience working with cross-functional teams
Ability to grasp technical concepts
Strong problem-solving skills to resolve project-related issues (ex. timeline
risk, scope creep, resource constraints, etc.) and escalations while navigating
challenging situations in a professional manner
Passion for delivering outstanding customer experience; customer-focused,
enthusiastic, positive, and service-oriented
Team player who exhibits professionalism while dedicated to meeting and
exceeding expectations
Ability to multitask and prioritize issues under pressure effectively
SellerGeni is an early-stage VC Funded SAAS Product in the Ecommerce Growth space. Our products GrowZ and SmartPlug enable sellers on Amazon to grow their sales and improve the quality of their listings through automated tools. Our vision is to simplify Growth across all ecommerce channels. We make traffic generation as simple as launching a Shopify website. You will be working closely with key stakeholders across the organization and leading a team of motivated engineers and professionals trying to change the status quo in online business growth. Join us if you love solving real-world problems with technically robust solutions.
Open to SDE-2, SDE-3, FSE & SWE.
What you will be doing
- Write test-driven code for Client and Server side application
- Creating functional codes that implement product requirements
- Participating in the design and creation of scalable software
- Testing and fixing bugs and/or other coding issues
- Take ownership of code, tasks and system architecture
- Brainstorming to scale the system for millions of users
- Mentoring juniors and champion the Agile Development Practices
What you need to have
- Knowledge of Javascript back-end languages & frameworks (e.g NodeJS, ExpressJS, GraphQL, TypeScript etc)
- Knowledge of Javascript front-end frameworks (e.g.NextJS, ReactJS, Angular etc)
- Experience in SQL/NoSQL databases (e.g. MongoDB, MySQL, DynamoDB, etc)
- Experience in building and maintaining large-scale production (e.g Redis, Jobs, Queue, Async sockets, etc)
- Knowledge of modern javascript libraries (e.g JWT, Webpack, Browserify, jQuery, Bootstrap, Semantic etc)
- Decent understanding of networking technologies (e.g TCP, HTTP, websockets, server-sent events, etc)
- Excellent communication and teamwork skills
- Good understanding of System design, architecture and Web Security
- Knowledge of version control software like Git, Github, BitBucket
Nice to have
- GSoC (or) Open Source contributions
- Prior startup (or) SAAS product experience
- Experience with building B2B products
- Amazon SP-API, MWS and advertising API
- Consumer Web Development Experience for High-Traffic, queue based applications
- Software security and SDLC
- UI/UX Product design & decision
- Experience in development workflow integrations (e.g CI/CD, Docker, Kube, pods, etc)
- Experience in building REST APIs, server-side architecture
- Decent understanding of Cloud & DevSecOps (e.g ECS ELB, SSM, SQS, Lambda, Kafka etc)
Benefits
- Competitive Salary & Equity
- MacBook Pro
- Flexible Work Timings
- Work With Experienced Team (Ex Amazon, Paytm, Oracle & GSoCers)
Total Experience : 2-6 years Relevant Experience: 2-3+ years
Previous experience leading outsourced engineering teams required
Previous experience working with US leadership team, US customers and US-based vendors and service providers
Understanding of full-stack .NET is a must
Experience with Angular front-end frameworks and tools
Experience with database systems and data modeling (RDBMS, SQL, NoSQL)
Experience with designing and building integrations using REST and SOAP web services.
Experience with test-driven development.
Nice to have :
Experience with micro-service architecture, Docker, and Azure preferred
Experience with Machine Learning modeling, training and algorithm development preferred
Experience with data labeling to be used for machine learning purposes
SOC 1/2/3 and other attestation engagements
Cybersecurity Risk and Gap Assessments
Knowledge of vulnerability assessment and penetration testing technologies, as well as incident response, host and network forensic technologies
Experience :
12+ years of industry experience
7+ years in Software Development
Experience with Vendor Management, Stakeholder management
Experience managing distributed team (Off-shore/on-shore model)
Excellent Delivery management skills
Excellent communication and problem-solving skills
factorie.io is a digital manufacturing enterprise, connecting disparate data sources to align manufacturing activities in real time, substantially impacting manufacturing throughput.
Operating in an inherently data-rich environment – we seek to be the source of real time intelligence for manufacturing operations by processing and elevating data from machines, ERP and other IT applications.
The company is currently being led by four co-founders with a cumulative management, technology and manufacturing experience of more than 100 years. In place is a dedicated strategic consulting for manufacturers to transition to digital enterprise, ISV partners and pilot clients. As we work towards empowering manufacturers at scale, we are looking for a high caliber IIoT / embedded systems engineer to lead data acquisition from machines. This is a leadership position and you'll be a Co-founder of the Company. All Co-founders are compensated from founders' equity in the Company – and, cash compensation will commence only after completing 12 months association as Co-founder.
Nurtured as a product-based technology company, our Co-founder would be someone who considers himself to be a methodical hacker – energized by simply the process of building products that solve meaningful problems. You have a bias for action, taking consistent, incremental and measurable steps towards releases that serve the product’s immediate and long-term needs.
If that person is you, we look forward to experimenting and tinkering with the next generation of IoT and data analytics use cases – together.
ASK YOURSELF IF YOU ARE:
Entrepreneurial? Someone who believes it is their time to shine and is tired of operating in a manager's shadow. Have you started-up before – or, even thought about doing so? Tell us your story.
A hands-on craftsman? Someone who loves to build, understands the architecture of complex software applications and frameworks. Do you contribute to opensource projects and / or have you developed / are you developing certain ‘hobby’ applications? We would love to know about them. Do you have an engineering blog we should be following? We are NOT accepting managers for this position, please.
Disciplined, passionate and obsessive? Someone who needs to solve REAL problems that have potential network implications on how products are manufactured in the world today – democratizing the hitherto ‘privileged’ power of Industry 4.0.
THE SKILLS YOU NEED / TECHNOLOGIES WE’RE WORKING ON,
CORE:
- Experience of data acquisition, extraction and normalization from PLCs and sensors with open protocols (OPC-UA, Modbus and MTConnect) + proprietary connectors (for Siemens Sinumerik, Fanuc and Mitsubishi)
- Comfortable building the Edge hardware and software infrastructure - IoT Gateways, IoT Servers installed on Linux or Android (Yocto) forks
- Exposure to low latency connectivity architecture using a combination of Wireless (Cellular, Wi-Fi, Bluetooth, and NFC), and wired (Ethernet) interfaces. Consequently, necessary is an understanding of Profinet and MQTT communication standards.
- In depth knowledge of the architecture of smart manufacturing software components - SCADA, Historian, MES etc.
- Have leveraged a cross-section database types - RDS (Postgres) and / or NoSQL (MongoDB, DynamoDB)
- A fanatical level of thoroughness with the OOP such as C++, JAVA (Spring) as well as the more recent Node.js, Go
FUNDAMENTALS:
- Strong CS fundamentals. Deep knowledge of math, probability, statistics and algorithms. Delivering full-stack projects from conceptualization to production. Iterating, developing and testing MVPs quickly - therefore identifying opportunities to automate the development cycle to the maximum feasible extent.
- Extensive experience of leveraging (opensource) libraries / solutions, frameworks, APIs, AWS IIoT (or similar) etc., to drive efficiencies in product development. We’re NOT planning to reinvent the wheel.
- Familiarity with deploying and developing in a microservices architecture. i.e., deploying on a containerized (Kubernetes, Docker, ECS, EKS etc.) stack that communicates via REST APIs. Developing while religiously following the CI / CD methodology.
- Trade tools such as PLC simulators, IoT device / sensor simulators, Cucumber, Selenium, GIT, IDEs (ex., Eclipse), JIRA etc., would be almost second nature









