Technical Account Manager (Customer success, Adtech)

🚀 Job Title : Python AI/ML Engineer

💼 Experience : 3+ Years

📍 Location : Gurgaon (Work from Office, 5 Days/Week)

📅 Notice Period : Immediate

Summary :

We are looking for a Python AI/ML Engineer with strong experience in developing and deploying machine learning models on Microsoft Azure.

🔧 Responsibilities :

• Build and deploy ML models using Azure ML.
• Develop scalable Python applications with cloud-first design.
• Create data pipelines using Azure Data Factory, Blob Storage & Databricks.
• Optimize performance, fix bugs, and ensure system reliability.
• Collaborate with cross-functional teams to deliver intelligent features.

✅ Requirements :

• 3+ Years of software development experience.
• Strong Python skills; experience with scikit-learn, pandas, NumPy.
• Solid knowledge of SQL and relational databases.
• Hands-on with Azure ML, Data Factory, Blob Storage.
• Familiarity with Git, REST APIs, Docker.

Company: Torrent Power 

Experience: 3 - 8 Years (Relevant)

Location: Ahmedabad (WFO)

Type: Permanent Position (Full Time)

Position: PHP Devops (AM – PHP/Devops)

Skills: Jenkins , GitLab , Sonarqube

CTC: 12 LPA

Notice: 1 Month or less

Job Descriptions-

• Web developer ( PHP - Android / DevOps )
• Must have 3 years of PHP team lead experience
• Must have good experience in PHP and its MVC frameworks
• Experience in MySQL(5.6+) tuning and management
• Experience in developing Continuous Integration/ Continuous Delivery pipelines (CI/ CD). Must have good knowledge and experience of DevOps tools like Jenkins , GitLab , Sonarqube  etc
• Knowledge of Low Code & No code  Mobile Application Development Platform for rapid development , testing & deployment for enterprise mobile application will be an added advantage.
• Good knowledge in web and mobile cybersecurity will be preferred.
• Awareness of various automated testing tools like selenium, j Meter, Unit Testing will be of added advantage
• Should have worked on large scale enterprise application
• Experience in Linux web server management
• Required to have excellent business analysis and system design skills with UI/UX
• Experience in Project and team management

This is your chance to be at the helm of transformative growth in a dynamic technology company. We are actively seeking an energetic and dependable Director of Sales and Business Development to catapult our enterprise client base to new heights. This role is tailor-made for an organized sales leader with a strong background in the IT services sales arena. The right individual will have experience working large transactions, as well as working with C level prospects in the Fortune 1000 and mid-market space. If you have impeccable organizational skills, experience in creating effective sales strategies, and generating and owning opportunities through the full sales cycle from lead to close, we’d love to hear from you.

Python Developer

6-8 Years

Mumbai

N.p only immediate or who is serving LwD is 1st week of july.

• Python knowledge: object-oriented programming: inheritance, abstract classes, dataclass, dependency injection, design patterns: comand-query, repository, adapter, hexagonal architecture, swagger/Open API, flask, connexion
• Experience on AWS services: lambda, ecs, sqs, s3, dynamodb, auroradb
• Experience with following libraries boto3, behave, pytest, moto, localstack, docker
• Basic knowledge about terraform, gitlab ci
• Experience with SQL DB

• Investigating user experience design requirements for our suite of digital assets.
• Developing and conceptualizing a comprehensive UI/UX design strategy for the brand.
• Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.
• Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.
• Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.
• Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.
• Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.
• Adhering to style standards on typography and graphic design.

• A bachelor's degree and a minimum of 2 years UI/UX design experience for digital products or services.
• A portfolio of professional UI/UX design work for both web and mobile platforms.
• Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.
• A team player but can work independently too.
• Excellent written and verbal communication skills.
• Multi-tasking and time-management skills, with the ability to prioritize tasks

• Experience in Digital Marketing with a specific focus on Google Ads
• Manage and scale e-commerce campaigns of big brands globally Google Ads certified (preferred)
• Working Proficiency with Google Ads, Google Ads Editor, Google Merchant center
• Working knowledge of various campaign types like Google Search, Google Display, Shopping, and YouTube Ads
• Advanced knowledge of Microsoft excel
• Strategise SEM campaigns and align it against the whole digital marketing strategy Understanding and implementation of funnel approach - measurement of events like add to cart, checkout, etc on websites and also building audiences related to these events
• Tracking and setup of all events through Google Tag Manager
• Analyze data from various other sources (like Google Analytics, Hotjar, etc) and find insights and on how to grow faster
• Creative inputs and AB Testing - strategise on creatives and map them to relevant audiences, test different versions and formats to continually optimize campaigns
• Find new opportunities to grow revenue and sales.

• Design & Development of the architecture for multi-robot planning.
• Design & development of task allocation algorithms
• Design & development of conflict resolution approaches.
• Design & develop queuing strategies for multi-robot deployments.
• Research & collaboration on approaches to improve task allocation based on historical data
• Design & development of communication architecture for inter-robot and robot-server communications.
  
  Requirements
• B.Tech, M. Tech or higher qualification in Computer Science Engineering, Information
• Technology or related fields
• Proficiency with C++/Python programming language
• Experience of working in the robotics field for 3-5 years
• Skilled at general software development, bug analysis, and fixing
• Knowledge of networking/communication concepts
• Strong knowledge of Robot Operating System (ROS)
• Good knowledge of system design
• Excellent problem-solving skills
• Good project management skills
• Excellent verbal communication skills
• Good interpersonal skill

Job Function – Quality Director

Specialization – Quality

Industry - BPO

Salary Increment - As per company policy

Experience - Minimum 2 years as Sr. Manager – Quality / Preferred  director role

Level – L 5

Location - Gurgaon

Key Skills

• Ability to motivate and inspire new & existing Team mates
• Must have a strong eye for detail and a thorough understanding of client expectations
• Must display positive energy, service oriented attitude towards all teammates.
• Strong managerial, organizational, prioritization and leadership skills
• Solid language fluency required (enunciation, clarity and professionalism)

Job Description:

This role is responsible for:

• Client interactions
• Manage and develop improvement plans in liaison with other department(s)
• Effective resource utilization
• Meeting & exceeding defined KPIs
• Able to motivate team members.
• Manage Quality Team member and help them in performance improvement
  • Effective resource utilization
  • Meeting & exceeding defined KPIs
  • Able to motivate team members
  • Initiate KPI projects, Automation project, CJMs

• Initiate metric improvement activities/projects
• Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
• Assures effective process and policy mechanisms are in place
• Develops and assures compliance with the Service Level Agreements between internal and external customers
• Assures confidentiality and integrity of data
• Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
• To oversee risk management activities across the Program
• Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements.  This includes a system of education and training to promote compliance awareness.
• Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
• Create and manage all reporting requirement for the program for both internal and external requirements
• Coach Technical Support Executives on the evaluations done
• Run analysis on contact evaluations and highlight trends
• Coach agents based on evaluation trends to improve their technical capabilities
• Use trends to identify training needs and developing action plans
• Help technical support executive to understand appropriate troubleshooting approach
• Participate in calibration sessions with Quality/Operations
• Maintain current understanding of program strategies
• Support management focus on review of key drivers, metrics and operational processes that drive KPI results
• Demonstrate commitment to program internal customer satisfaction

Desired Candidate Profile:

• Graduate or post graduate degree/diploma (10+2+3) in a any stream
• Excellent command over English (Verbal & Written)
• Min 2 years as Quality Sr. Manager / or director role with domain expertise
• Min 6 - 8 years of overall experience in Quality function
• Minimum 8 - 10 Years of total Experience in handling BPO business
• Basic Computer skills required
• Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
• Should have basis knowledge on statistical knowledge

• Quick & Excellent Problem solving skills for complex & large scale problems
• Exposure to a wide variety of problem spaces, technologies
• Very Strong System design and OO skills with a nifty ability to craft clean interfaces and operate at the right levels of abstraction
• Solid coding skills with ability to drive teams through massive refactoring exercise & improve coding standards across large code bases
• Deep knowledge, understanding & experience of working with a large variety of multi-tier architectures.
• Awareness of pitfalls & use cases for a large variety of solutions
• Deep understanding & experience of high performance web scale & real-time response systems with experience & expertise in a variety of large scale persistent systems including large databases
• Exposure to complete product development cycles - From inception to production to scaling up, supporting new requirements, re-architectures the Principle architects should have seen it all and ideally in multiple cycles.
• Should have been part of scalable product development cycles with either large data handling or large transaction processing exposure for 5 years
• Must have worked in a small setup (either a startup or a small & reasonably independent team)
• 8+ years of overall experience
• B Tech or higher in Computer Science or equivalent required