Customer Support Executive

About Company:

Gevme is a Singapore based fast growing leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetise virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality. We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.

We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Join us if you want to become part of a vibrant and fast moving ​product company ​that's on a mission to connect people around the world through events.

Please check out our platform Gevme

We are on the lookout for a Customer Support Representative, who will be the face of our company in terms of making advocates out of our end-users who are using our platform to organise their events. 

Location: Remote/Work from Home

What winning in this role looks like:

• Strengthen client relationship by being the go-to-person for client challenges relating to the platform
• Manage customer service inquiries and technical issues through clear communication to keep track of support tickets and status 
• Train and guide customers with the on-boarding process on Gevme
• Acts as the "Voice of the Customer" by providing feedback to the development team on customer pain points
• Establish great relationships with internal stakeholders (Project, Product, Sales etc.) to achieve customers' goals
• Remain positive in challenging scenarios and inspire internal partners to do great work
• Assist Professional Services Team with ongoing customer deliverables if assigned 
• Act as Coordinator for long-term DIY users for specific ad-hoc requirements 
• Maintain the Support Portal with articles that will help with the client on-boarding process
• Post periodic best practices articles to help provide useful tips to our clients and users

You should:

• Have a technical background with knowledge of HTML / CSS / JS / jQuery and ideally Reactjs
• Excellent communication skills, detail-oriented, and strong understanding of client requests
• Possess a can-do attitude who loves to interact with clients both face-to-face as well as online
• Have a general understanding of the online space, including Software-as-a-Service (SaaS)
• Love to read up on anything online, be it social media, technological trends or the latest marketing techniques.

Requirements:

• Diploma/ Degree in IT or equivalent in computer sciences 
• Strong communication skills, who excel in managing clients face-to-face or online
• Past experience in front-facing function such as Account Management, or Customer Support roles 
• Minimum 1-2 years of experience in Customer Support-related roles
• Independent, highly-motivated and results-driven, able to thrive under pressure while taking pride in customer delight
• Excellent interpersonal skills with positive outlook
• Experience with any other event management and support tools a huge plus point
• HTML / CSS / JS / jQuery + ideally Reactjs (bonus)

Saeculum Solutions Pvt Ltd is an emerging company and is always looking to hire fresh enthusiastic talents to join our growing team. We believe in delivering the best services to our clients and therefore we only hire talents who are all-rounders. So, if you share the same passion and vision, join our team today..!

Education: Any diploma and/or bachelor’s preferred - BE, B.Tech, BCA, B.Sc, B.Sc IT, B.Com

Experience : 3+ Years of experience Required. 

Roles & Responsibilities:

• Create a captivating and interactive mobile experience for iOS / Android devices
• Design and implement user interface components for JavaScript-based mobile applications using React ecosystem.
• Use Native APIs for tight integrations with both platforms – Android and iOS
• Develop an application with React Native
• Develop native library for iOS and Android bridging
• Develop responsive mobile application UIs using Flex, Dimensions, Javascript, and Typescript.
• Release application on store.

Skills:

• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms
• Diagnose and fix bugs and performance bottlenecks for performance that feels native
• Knowledge of programming
• Ability to write well-documented, clean Javascript code
• Rock solid at working with third-party dependencies and debugging dependency conflicts
• Familiarity with native build tools, like XCode, Gradle
• Understanding of REST APIs, the document request model, and offline storage db
• Experience with Redux and Middleware like React-Thunk, React-Saga
• Experience with automated testing suites such as Jest, Mocha - preferred

Interpersonal skills:

• Team Player
• Good Communication skills
• Time Management
• Goal Oriented

Time : 10.00am to 7.00pm

5 days working

Location : Ahmedabad, Gujarat

Job Summary:

We are seeking a skilled DevOps Engineer to join our dynamic team. The ideal candidate will be responsible for managing, maintaining, and troubleshooting Rancher clusters, with a strong emphasis on Kubernetes operations. This role requires expertise in automation through shell scripting and proficiency in configuration management tools like Puppet and Ansible. Candidates should be highly self-motivated, capable of working on a rotating schedule, and committed to owning tasks through to delivery.

Key Responsibilities:

• Set up, operate, and maintain Rancher and Kubernetes (K8s) clusters, including on bare-metal environments.
• Perform upgrades and manage the lifecycle of Rancher clusters.
• Troubleshoot and resolve Rancher cluster issues efficiently.
• Write, maintain, and optimize shell scripts to automate Kubernetes-related tasks.
• Work collaboratively with the team to implement best practices for system automation and orchestration.
• Utilize configuration management tools like Puppet and Ansible (preferred but not mandatory).
• Participate in a rotating schedule, with the ability to work until 1 AM as required.
• Take ownership of tasks, ensuring timely delivery with high-quality standards.

Key Requirements:

• Strong expertise in Rancher and Kubernetes operations and maintenance.
• Experience in setting up and managing Kubernetes clusters on bare-metal systems is highly desirable.
• Proficiency in shell scripting for task automation.
• Familiarity with configuration management tools like Puppet and Ansible (good to have).
• Strong troubleshooting skills for Kubernetes and Rancher environments.
• Ability to work effectively in a rotating schedule and flexible hours.
• Strong ownership mindset and accountability for deliverables.

Technical Project/Product Lead

We are seeking a Technical Project/Product Lead with 8-10 years of experience in Microservice.Net Technologies with at least 2-4 years of experience in technical project lead. As a Project Lead, you will be responsible for leading business and technology outcomes for assigned programs or projects.

Educational Qualification:

The ideal candidate should possess educational background in Engineering along with a proven track record of delivering successful projects.

Technology/Skills:

• Expertise in Microsoft.NET Technologies and MVC Architecture.

• Strong design experience including experience in architecture and design patterns.

• DevOps/ Cloud experience is an added advantage.

• Strong experience in integration architecture including API Gateway, Service Catalogs etc.

• Strong experience in integration design for secured and scalable API’s and Webservices.

• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels.

• Proven ability to lead cross-functional teams and deliver projects on time, within budget, and to the required quality standards.

Roles & Responsibilities:

• Lead and manage end-to-end technical project, ensuring successful planning, execution, and delivery within scope, budget, and timeline.

• Collaborate with cross-functional teams, including software developers, architects, quality assurance, and stakeholders to define project requirements, objectives, and deliverables.

• Provide technical guidance and expertise in Microsoft .NET, MS SQL, ASP.NET Core, and Azure to the project team, assisting with problem-solving, troubleshooting, and decision-making.

• Ensure adherence to software development best practices, coding standards, and quality assurance processes throughout the project lifecycle.

• Act as a liaison between technical and non-technical stakeholders, effectively communicating project updates, progress, and risks.

• Conduct regular project status meetings, providing comprehensive reports and updates to project sponsors and stakeholders.

• Stay up to date with industry trends, emerging technologies, and best practices in Microsoft .NET, MS SQL, ASP.NET Core, and Azure, and apply this knowledge to project execution.

FURNISHKA is in search of a Creative Content Specialist to join our innovative marketing team. As the Creative Content Specialist, you will play a pivotal role in crafting visually stunning graphic creatives and video reels to elevate FURNISHKA's online presence across platforms such as the website, Instagram, Facebook, and Google. Additionally, you will contribute to offline marketing campaigns and create captivating visuals for our retail stores.

Responsibilities:

1. Develop visually appealing graphic creatives for online platforms, including the web and social media channels.

2. Create engaging video reels to showcase FURNISHKA's products and brand identity.

3. Design offline marketing collateral, ensuring alignment with the overall brand aesthetic.

4. Collaborate closely with the marketing team to understand campaign objectives and deliver compelling creatives.

5. Ensure brand consistency across all visual content and marketing materials.

6. Contribute creative ideas to enhance FURNISHKA's visual storytelling.

Qualifications:

1. Proven experience in graphic design and video editing, with a strong portfolio showcasing your creative skills.

2. Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, etc.).

3. Understanding of social media trends and best practices for creating engaging content.

4. Ability to adapt design styles to suit various marketing channels and mediums.

5. Strong attention to detail and a keen eye for aesthetics.

Job Description:

TeamExtn is looking for a passionate Senior Scala Engineer. It will be expected from you to build pragmatic solutions on mission-critical initiatives. If you know your stuff, see the beauty in code, have knowledge in depth and breadth, advocate best practices, and love to work with distributed systems, then this is an ideal position for you.

As a core member of our Special Projects team, you will work on various new projects in a startup-like environment. These projects may include such things as building new APIs (REST/GraphQL/gRPC) for new products, integrating new products with core Carvana services, building highly scalable back end processing systems in Scala and integrating with systems backed by Machine Learning. You will use cutting edge functional Scala libraries such as ZIO. You will have the opportunity to work closely with our Product, Experience and Software Engineering teams to deliver impact.

Responsibilities:

• Build highly scalable APIs and back end processing systems for new products
• Contribute in the full software development lifecycle from design and development to testing and operating in production
• Communicate effectively with engineers, product managers and data scientists
• Drive scalability and performance within our distributed AI platform
• Full software development lifecycle from design and development to testing and operating in production
• Communicate effectively with engineers, product managers and data scientists

Skills And Experience:

• 4+ years experience with Scala, Java or other functional language
• Experience with Akka and Lightbend stack
• Expert with PostgreSQL, MySQL or MS SQL
• Experience in architecting, developing, deploying and operating large scale distributed systems and actor systems
• Experience with cloud APIs (e.g., GCP, AWS, Azure)
• Messaging systems such as GCP Pub/Sub, RabbitMQ, Kafka
• Strong foundation in algorithms and data structures and their real-world use cases.
• Solid understanding of computer systems and networks
• Production quality coding standards and patterns

BONUS SKILLS:

• Experience with functional programming in Scala
• Knowledge of ZIO and related ecosystem
• Experience with functional database libraries in Scala (Quill preferred)
• Kubernetes and Docker
• Elasticsearch
• Typescript, React and frontend UI development experience
• gRPC, GraphQL

• 4+ years of mobile software development (iOS & Android).
• Bachelor’s Degree in Computer Science, Engineering, or related field.
• Deep understanding and proficiency in building mobile apps from scratch using at least one mobile language (Swift, Java, Objective-C, etc.). Experience with multiple platforms is preferred.
• Desire and ability to expand expertise into additional mobile languages.
• Expertise in designing testable software and building large scale, complex applications.
• Self-motivated with strong problem-solving skills.
• Passionate about writing clean, well organized, and production-ready code.
• A portfolio of Apps or SDKs already built and in the App Store and Google Play.
• Desire to build a larger in-house team and manage a group of developers over time.
• Some management experience preferred.