Customer Support Executive

Job Description

• Min 5 years of Test Data Management tools experience with experience in Data De-identification and Masking Capabilities.
• Min 3 years of experience working on the Delphix tool with Data De-identification TDM experience
• Min 2 years of Experience in Synthetic Data Generation Capabilities
• Nice to have Experience in Python and .NET
• Understand and align with the roadmaps of key consumers with faster turnaround of test data generation.
• Optional: Prior experience working in cloud-hosted platforms, CICD pipeline, and integration of test data into the pipeline.

Java Developer – Job Description Wissen Technology is now hiring for a Java Developer - Bangalore/Mumbai with hands-on experience in Core Java, algorithms, data structures, multithreading and SQL. We are solving complex technical problems in the industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting. Required Skills: • Exp. - 3 to 8 years. • Experience in Core Java and Spring Boot. • Extensive experience in developing enterprise-scale applications and systems. Should possess good architectural knowledge and be aware of enterprise application design patterns. • Should have the ability to analyze, design, develop and test complex, low-latency client facing applications. • Good development experience with RDBMS. • Good knowledge of multi-threading and high-performance server-side development. • Basic working knowledge of Unix/Linux. • Excellent problem solving and coding skills. • Strong interpersonal, communication and analytical skills. • Should have the ability to express their design ideas and thoughts. About Wissen Technology: Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals. Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’. Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world. Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation. We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider. 

Key Responsibilities & Activities

1. Requirement Gathering & Analysis

○ Engage with clients to understand their business processes and objectives.

○ Conduct in-depth analysis of client requirements to identify specific needs.

○ Provide process consulting by mapping ‘as-is’ and ‘to-be’ processes to ensure maximum utilization of standard Odoo features.

2. Odoo Setup & Configuration

○ Set up Odoo environments based on the customer’s hosting preferences.

○ Configure Odoo applications to align with client-specific business workflows.

○ Set up companies, users, and access rights based on organizational structure and security needs.

3. Functional Architecting (for Customization Requirements)

○ Conduct GAP analysis to identify business requirements that necessitate custom development.

○ Define functional workflows for business processes requiring customization.

○ Draft user stories or detailed functional specifications to guide the technical team.

4. Data Migration

○ Plan and execute data migration strategies from legacy systems to Odoo.

○ Perform data imports (via templates or scripts) and validate data accuracy post-migration.

○ Troubleshoot and resolve any data-related discrepancies.

5. Training

○ Conduct end-user training sessions on both standard and customized Odoo features.

○ Develop training materials and user documentation for effective onboarding.

○ Provide ongoing support and address user queries during the training phase.

6. Testing

○ Perform functional testing to ensure quality before delivering features to the client.

○ Support clients during User Acceptance Testing (UAT) and follow up to ensure completion.

○ Define success criteria for user stories involving development or customization.

7. Go-live

○ Plan and execute cutover activities for go-live.

○ Ensure smooth transition and provide immediate support during the go-live period.

○ Maintain high availability and responsiveness during this critical phase.

8. Support

○ Provide ongoing support to end-users after implementation.

○ Resolve functional issues and respond to support requests promptly.

○ Ensure service levels are maintained in accordance with agreed SLAs.

9. Documentation

○ Create and maintain Business Requirement Documents (BRDs) and Functional Specifications (FSDs/User Stories).

○ Prepare user guides and manuals for custom-developed features. ○ Ensure documentation remains up-to-date with ongoing changes and improvements.

10. Stakeholder Communication

○ Maintain proactive and transparent communication with clients regarding project progress.

○ Conduct regular project review meetings to ensure alignment with client expectations.

11. Project Management

○ Manage project timelines, milestones, and deliverables to ensure successful implementation.

○ Utilize Aktiv's project management system for tracking tasks and logging timesheets.

12. Team Collaboration

○ Work closely with developers, technical leads, and other consultants to deliver integrated solutions.

○ Participate in regular internal meetings to align project activities.

○ Support the sales team during pre-sales by providing expert consultation.

13. Strategic Involvement

○ Contribute to continuous improvement initiatives for internal processes & systems and project delivery standards.

○ Assist in the creation of Standard Operating Procedures (SOPs).

○ Mentor junior consultants or business analysts and support their development through structured training plans.

The Role

We are looking for an experienced Software Engineer (React Native) who will lead the development for Jackett's mobile apps. Each day you'll design, build and ship features that will directly improve teachers' lives. You will shape our product direction and technical architecture for the years to come.

You'll report directly to the CTO and partner closely with teams across product and design to build React Native apps for Android and iOS from scratch. And we'll work together to create an environment where you can grow professionally. 

Key Responsibilities:

• Own the architecture, development and implementation of our mobile app to enable the team to quickly iterate a high-quality product.
• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Implement pixel perfect Ul's that match the designs.
• Create our iOS and Android deployment CI/CD pipeline to ship reliable features daily.
• Engage in technical research and champion best practices for writing clean, maintainable and reusable code with clear documentation.
• Accurately estimate time and effort required to deliver high quality features.
  Required Skills/Abilities:
• 4 + years of experience as a software engineer.
• Built and shipped high-quality mobile apps (android and iOS) using React Native.
• Production-level experience with Mobile C l / C D , unit testing and automated E2E testing
• Proficiency working with RESTful APIs.  
• Ability to take extreme ownership of your work and to deal with high pressure situations in a fast paced environment and meet targets without compromising the quality of the deliverables.
• Product understanding to break down user stories into high impact features.
• Excellent organisational and communication skills, especially for a remote first work environment   

Extra Credits for:

• Knowledge of AWS cloud infrastructure - CodePipeline, Amplify, CDN etc.
• Knowledge of TypeScript.
• Knowledge of SCORM and Learning Tools Interoperability (LTI) framework
• Experience of React Native development at an early stage EdTech startup

-Must have experience in core Php.

-Proficiency in Php and Php based MVC frameworks like laravel.

-Good knowledge of the OOPs concepts

-Development of Php based web application

-Development of Php based APIs

-Contribute to a backend web application with clean, portable, well-documented code

-Work closely with a team to ensure the successful front end

-Taking static HTML/CSS frontend code and integrating with custom Php website and web app

-On time delivery of the projects

-Able to work in a team as well as individually.

Job Type: Full-time

Job Description

We are looking for a Back-End Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your coworkers into the application. A basic understanding of front-end technologies is therefore necessary as well.

Responsibilities

• Integration of user-facing elements developed by a front-end developers with server side logic
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Design and implementation of data storage solutions

Skills And Qualifications

• Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, Nodejs and CSS3
• Good understanding of server-side CSS pre-processors, such as LESS and SASS
• User authentication and authorization between multiple systems, servers, and environments
• Good Understanding of Mysql database.
• Management of hosting environment, including database administration and scaling an application to support load changes
• Data migration, transformation, and scripting
• Setup and administration of backups
• Outputting data in different formats

The Business Development Executive role is for someone who enjoys establishing & managing clients. The ideal candidate will have an interest in the web & mobile technology, a passion for helping others, and the ability to drive new business. This is a position for someone who is a go-getter. GeekMindz is looking for career-oriented individuals who are searching for rapid growth and professional development. Candidates must have a bachelor's degree and exceptional communication, interpersonal, analytical, and problem-solving skills.

What You'll Do

• You will be responsible for identifying prospects and closing new business. You should have experience in sales or business development and ideally you should be able to come in with a rolodex of contacts within the industry.
• Understand the client's business goals, anticipate future needs and help determine ideal solutions. Manage expectations at all levels and attend and direct client meetings. Demonstrate a consultative approach in addressing client needs.
• Business Development at GeekMindz is not only about closing new business, but managing relationships, knowing the numbers /systems and representing GeekMindz at industry events.
• Work cross functionally with internal teams to ensure client's success.
• Provide Sales management with detailed pipeline reports and market analysis.

• 1.5+ years in sales (inside / outside / direct) experience, preferably in IT Services & Products.
• You should have experience with working in Web, mobile, Data Analytics services and have contacts/clients in similar verticals.
• Organized and methodical, with phenomenal communication skills and a consultative approach in addressing client needs.
• Self-motivated with strong communication skills (verbal and written).
• Understands market trends, analytics, customer needs and competitive intelligence data
• Comfortable managing through change and working in a fast-paced environment

What you'll get

• An opportunity to make an immediate impact in a growing company
• Flexible working & Open vacation time
• Best compensation package which includes base + commissions