As a Customer Support Executive, you will be responsible for managing inbound calls through a dedicated support line and assisting with system-related queries. Your role involves documenting queries accurately, providing first-level support, and coordinating with the internal team for resolutions. This is a customer-facing role that requires strong communication skills, basic computer knowledge, and a service-oriented approach.
Key Responsibilities
Call Handling & Query Management
• Answer inbound calls on the dedicated support line with professionalism.
• Log and document customer/system queries accurately.
• Maintain structured records for tracking and reporting.
Basic System Support
• Provide timely and accurate first-level responses to customer queries, ensuring issues are resolved effectively.
• Guide the users through basic troubleshooting steps.
• Escalate unresolved or technical issues to the internal team.
Collaboration & Escalation
• Work closely with the internal support team to ensure timely resolutions.
• Communicate escalated issues with complete details for faster problem-solving.
• Follow up to ensure query closure and customer satisfaction.
Documentation & Reporting
• Maintain logs of queries and call outcomes for reference.
• Prepare simple reports on recurring issues and support trends.
• Share daily, weekly and monthly updates with the internal team.
Professional Communication
• Ensure clear, polite, and professional communication with customers. • Handle customer queries with patience and empathy.
• Represent SmartWinnr’s brand values in every interaction.
Shubham Vishwakarma
Full Stack Developer - Averlon
About SmartWinnr
About
Company social profiles
Similar jobs
Social Media Manager: Worli
Prerequisites:
- Experience: 5 years of experience in Social Media Department and 2 years as social media manager
- Skills: Proficient in Social Media Marketing, Digital Marketing, and Social Media Optimization (SMO).
- Content Strategy: Strong experience in strategizing content for social media and developing content calendars.
- Analytical Skills : Ability to analyze social media metrics and insights to improve performance.
- Creativity: Excellent creative thinking and problem-solving abilities.
- Organizational Skills: Strong organizational and time management skills to manage multiple campaigns and projects simultaneously.
- Leadership: Proven leadership experience in managing and mentoring a team of junior managers and executives
- Qualifications: Bachelor’s degree in Marketing, Communications, or a related field.
Key Responsibilities:
Social Media Strategy & Execution:
- Develop and implement comprehensive social media strategies aligned with the brand’s objectives.
- Strategize content for the upcoming month, considering key themes, seasonal trends, and campaigns.
- Oversee the creation and execution of content calendars, ensuring timely delivery and relevance across platforms.
Team Management:
- Supervise, guide, and mentor junior social media managers, ensuring successful campaign execution.
- Coordinate team efforts to ensure smooth day-to-day execution of social media tasks and initiatives.
-
Brand Partnerships & Collaboration:
- Manage brand tie-ups, collaborations, and influencer partnerships to increase brand visibility and engagement.
- Ensure effective communication and coordination between internal teams and external stakeholders for seamless campaign execution.
Content Creation & Planning:
- Collaborate with the creative team to create compelling content that resonates with the target audience and aligns with the brand’s voice.
- Oversee the development of monthly content calendars and ensure all content is on-brand, consistent, and engaging.
Paid Campaigns & Reporting:
- Oversee and optimize paid campaigns across Meta and Google Ads, ensuring cost-effectiveness and maximum performance.
- Track campaign metrics such as engagement, reach, conversions, and ROI, providing detailed reports and actionable insights for improvement.
Social Media Optimization (SMO):
- Implement best practices for Social Media Optimization to improve organic engagement and visibility.
- Continuously optimize content for performance across various social media platforms.
Miscellaneous Tasks:
- Travel for shoots and other brand-related activities as required.
- Perform miscellaneous tasks as assigned by management to support the growth of the social media strategy.
Fashion Consultant – Luxury Apparel
📍 Location: Kochi
Job Overview:
We’re seeking a stylish and customer-focused Fashion Consultant for our luxury apparel store. You’ll guide clients in selecting outfits, manage counter sales, and ensure a premium shopping experience.
Key Responsibilities:
- Assist customers with styling and product selection
- Manage counter sales and achieve store targets
- Maintain visual displays and store presentation
- Provide excellent customer service and brand experience
Requirements:
- 1–3 years of experience in fashion retail (luxury preferred)
- Strong communication & interpersonal skills
- Fashion sense with good grooming
- Flexible to work retail hours
Job Title: Sales Manager
Location: Remote
Experience Required: 2–3 Years
Industry Preference: Ed-tech or similar domains
Company Overview:
Aavyan Consulting is a growing consulting firm offering recruitment, HR solutions, and strategic partnerships across industries. We are currently seeking a qualified and motivated Sales Manager to join our team, with a focus on building and managing partnerships within the higher education ecosystem.
Position Summary:
The Sales Manager will be responsible for identifying, engaging, and managing institutional relationships with colleges and universities. The role requires a strong understanding of consultative sales, strategic outreach, and the ability to work independently in a remote setting.
Key Responsibilities:
- Develop and maintain strong relationships with key stakeholders in colleges and universities
- Identify and pursue new business opportunities within the education sector
- Present Aavyan Consulting’s services effectively, focusing on value-based selling
- Manage the entire sales cycle—from lead generation to closure
- Maintain accurate records of interactions and sales activity
- Collaborate with internal teams to align offerings with client needs
- Provide market insights and feedback to help shape strategic direction
Key Requirements:
- 2–3 years of sales or business development experience, preferably in ed-tech or related sectors
- Existing network and active connections in higher education institutions
- Excellent communication, negotiation, and interpersonal skills
- Self-driven, with the ability to manage responsibilities independently
- Strong problem-solving skills and a solution-oriented mindset
Employment Type: Full-time (Remote)
Preferred:
- Prior experience in selling online learning products, test prep solutions, upskilling platforms, or school/college partnerships
- Exposure to both B2C and B2B sales in the education segment
- Willingness to travel, if required
- 5 -10 years of experience in ETL Testing, Snowflake, DWH Concepts.
- Strong SQL knowledge & debugging skills are a must.
- Experience on Azure and Snowflake Testing is plus
- Experience with Qlik Replicate and Compose tools (Change Data Capture) tools is considered a plus
- Strong Data warehousing Concepts, ETL tools like Talend Cloud Data Integration, Pentaho/Kettle tool
- Experience in JIRA, Xray defect management toolis good to have.
- Exposure to the financial domain knowledge is considered a plus
- Testing the data-readiness (data quality) address code or data issues
- Demonstrated ability to rationalize problems and use judgment and innovation to define clear and concise solutions
- Demonstrate strong collaborative experience across regions (APAC, EMEA and NA) to effectively and efficiently identify root cause of code/data issues and come up with a permanent solution
- Prior experience with State Street and Charles River Development (CRD) considered a plus
- Experience in tools such as PowerPoint, Excel, SQL
- Exposure to Third party data providers such as Bloomberg, Reuters, MSCI and other Rating agencies is a plus
Key Attributes include:
- Team player with professional and positive approach
- Creative, innovative and able to think outside of the box
- Strong attention to detail during root cause analysis and defect issue resolution
- Self-motivated & self-sufficient
- Effective communicator both written and verbal
- Brings a high level of energy with enthusiasm to generate excitement and motivate the team
- Able to work under pressure with tight deadlines and/or multiple projects
- Experience in negotiation and conflict resolution
Job Title: React Lead Developer
Location: Airoli, Mumbai
Work Mode: Work from Office (WFO) – Full-time
About the Role:
We are seeking a highly skilled and experienced React Lead Developer to join our growing team in Airoli, Mumbai. The ideal candidate will lead front-end development efforts, mentor developers, collaborate closely with cross-functional teams, and play a key role in delivering scalable, high-performance web applications.
Key Responsibilities:
- Lead the design and development of responsive web applications using React.js
- Collaborate with UX/UI designers, product managers, and backend teams to deliver high-quality products
- Write clean, maintainable, and well-documented code
- Optimize applications for performance and scalability
- Conduct code reviews and ensure coding best practices are followed
- Mentor and guide junior developers in the team
- Participate in architectural discussions and contribute to tech strategy
- Keep up with emerging trends and technologies in frontend development
Required Skills & Experience:
- 6+ years of experience in frontend development, with at least 3 years in React.js
- Strong proficiency in JavaScript (ES6+), HTML5, CSS3, Redux, and REST APIs
- Experience with React Hooks, Context API, and component-based architecture
- Familiarity with Webpack, Babel, and modern build tools
- Experience with version control tools like Git
- Exposure to Agile methodologies and CI/CD pipelines
- Strong problem-solving and debugging skills
- Excellent communication and leadership qualities
Nice to Have:
- Experience with TypeScript, Next.js, or React Native
- Exposure to cloud platforms (AWS/Azure)
- Familiarity with testing frameworks (Jest, Cypress, etc.)
Education:
Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
Amazon Web Services (AWS)
Java- Experience with Cloud native Data tools/Services such as AWS Athena, AWS Glue, Redshift Spectrum, AWS EMR, AWS Aurora, Big Query, Big Table, S3, etc.
- Strong programming skills in at least one of the following languages: Java, Scala, C++.
- Familiarity with a scripting language like Python as well as Unix/Linux shells.
- Comfortable with multiple AWS components including RDS, AWS Lambda, AWS Glue, AWS Athena, EMR. Equivalent tools in the GCP stack will also suffice.
- Strong analytical skills and advanced SQL knowledge, indexing, query optimization techniques.
- Experience implementing software around data processing, metadata management, and ETL pipeline tools like Airflow.
Experience with the following software/tools is highly desired:
- Apache Spark, Kafka, Hive, etc.
- SQL and NoSQL databases like MySQL, Postgres, DynamoDB.
- Workflow management tools like Airflow.
- AWS cloud services: RDS, AWS Lambda, AWS Glue, AWS Athena, EMR.
- Familiarity with Spark programming paradigms (batch and stream-processing).
- RESTful API services.
Python
Django
NodeJS (Node.js)- Proficiency in Python , Django and Other Allied Frameworks;
- Expert in designing UI/UX interfaces;
- Expert in testing, troubleshooting, debugging and problem solving;
- Basic knowledge of SEO;
- Good communication;
- Team building and good acumen;
- Ability to perform;
- Continuous learning
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)
MongoDBFull Stack / Front End / Back End Developer
We are currently building the Technology platform for the Global Air Cargo industry ($300B market).
Currently, we have two open roles (1 Front End Engineer & 1 Back End Engineer).
Full Stack Engineers are also desired for the open positions.
These (2) engineers will be part of the Tech team which will be at the core of what we aspire to build.
Looking for Full Stack / Front End / Back End Developer
- Tech Stack (React, node.js, typescript, postgreSQL, AWS)
- loves to code, get hands-on and likes to build products from scratch
- At least 2+ years of experience building software products
- "Build local, Launch global" mindset
- Good with people and teams +
- prior startup experience +
- SaaS platform expertise +
- Work location - Chennai
- So we are looking only for candidates in Chennai or who are open to relocating to Chennai for this opportunity
- Open to explore both Contract & Full time options for the (2) roles
Vue.jsAngularJS (1.x)Angular (2+)React.js
JavascriptWe are seeking a skilled and motivated Python Full Stack Developer to join us. The ideal candidate will have experience with Python, JavaScript and its related technologies, as well as a passion for developing efficient and scalable software solutions.
Responsibilities:
- Design and develop high-quality, scalable applications using Python, Django, DRF, FastAPI and JavaScript frameworks such as React or Vue.js
- Analyze business requirements and develop software solutions to meet those needs
- Write clean, maintainable, and efficient code
- Test software solutions to ensure they meet performance, scalability, and reliability requirements
- Debug and troubleshoot issues in the software
- Stay up-to-date with emerging trends and technologies in Python development
Qualifications:
- Bachelor's or Master's degree in Computer Science or related field
- At least 2 years of experience in developing applications using Python, Django, DRF or FastAPI.
- At least 2 years of experience in using front-end JavaScript frameworks such as Jquery, React or Vue.js
- Experience with database technologies such as PostgreSQL and MongoDB
- Experience with AWS or other cloud platforms
- Ability to write clean and maintainable code
- Strong analytical and problem-solving skills
- Excellent written and verbal communication skills
Nice to have:
- Knowledge of Trading in stocks, forex, futures etc.
- Knowledge of automated trading
- Experience with Different Trading Platforms
We offer:
- Competitive salary
- Flexible working hours
Job Types: Full-time, Regular / Permanent
Salary: ₹400,000.00 - ₹10,000.00 per year
Benefits:
- Flexible schedule
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Overtime pay
- Yearly bonus
- Performance-based bonus
Ability to commute/relocate:
- Mondeal heights, SG Highway, Ahmedabad - 380015, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Python: 1-3 years (Required)
- JavaScript: 1-3 years (Required)
URGENT HIRING
MARKETING EXECUTIVE (At least 1-years' marketing experience is a must)
(We are hiring for Uttar Pradesh, Uttarakhand, Delhi, Haryana – We will recruit "one" marketing executive in each district)
Work Profile:
- Meeting with students, teachers, training institutes, job seekers, and IT institutes.
- Give presentations about our courses and campaign in schools, institutes, and colleges.
- Time to time follow-up and regular reporting on a daily basis.
- Enrol learners to the courses offered by us.
- Manage data on a regular basis and do proper engagement.
- Maintain client relations.
Eligibility:
- Must have at least 1-year of experience in Sales and Marketing. (Preference will be given to candidates with prior experience or networking in Education/EdTech sector)
- Must have good communication skills in English, Hindi, and your regional language.
- Must be a graduate in any stream.
- Must have a 2-wheeler with a valid driving license.
Benefits:
- Salary (Fixed) - From 10k to 35k with good incentive scheme.
- PF and ESI facilities.
- Annual appraisals.
- Travelling allowances (Rs. 3/km), beyond 10 km from your respective home location.
- Internal Job Posting (IJP) facility.
Working hours: 9 AM to 6 PM (Monday to Saturday)
Call or WhatsApp: 639.38.00.148
Email: atish[AT]hrms[DOT]oneisok[DOT]in
About Us
We are one of the most ambitious start-ups in Digital Learning, conducting digital courses with training and on paper 100% job guarantee. Visit https://www.dl.oneisok.com for more insight.
Vision
Provide the best, professional and digital education online, at lowest prices, and also free where possible.
Mission
No 10+2 passed person in India seeking employment remains unemployed, with our "job-guaranteed" courses.
**NOTE: THIS IS A DIRECT RECRUITMENT. NO CHARGES ARE INVOLVED.**
#job #opportunity #bestjob #jobseeker #jobs #oneisok #education #edtech #sales #marketing #executive #marketingexecutive #fresher #experienced #UttarPradesh #UP #Haryana #HR #Delhi #DL #Uttarakhand #UK #AllDistricts
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon