Customer Support - Bangalore Location only

We are seeking a Technology Solutions Engineer with 3–5 years of hands-on software development experience who is passionate about exploring new technologies and solving business problems through rapid prototyping. The role focuses on evaluating technology solutions, building proof-of-concept (POC) applications, validating third-party integrations, and assessing the technical feasibility of business requirements before production implementation.

Responsibilities:

• Understand business requirements and convert them into technical solution options.
• Research, evaluate, and compare SaaS products, AI platforms, cloud services, and enterprise applications.
• Develop POCs and prototypes to validate technical feasibility.
• Build and test integrations using REST APIs, webhooks, SDKs, and authentication mechanisms.
• Perform technical, scalability, security, and cost feasibility assessments.
• Prepare solution comparison reports, architecture diagrams, and technical recommendations.
• Collaborate with business users, vendors, and engineering teams during evaluations.
• Identify technical risks, assumptions, and implementation dependencies.
• Support engineering teams in transitioning successful POCs into production.
• Maintain clear technical documentation.

Criteria:

·      Bachelor's degree in Computer Science, Information Technology, or a related field.

·      3–5 years of hands-on experience in software development, integration engineering, or solution engineering.

·      Strong coding skills in Python, Node.js, Java, or C#.

·      Experience working with REST APIs, JSON, OAuth, webhooks, and API testing tools.

·      Hands-on exposure to AWS or another major cloud platform.

·      Experience with Git, Docker, and SQL databases.

·      Excellent analytical, troubleshooting, and communication skills

·      Comfortable collaborating across product, engineering, and business teams

·      Excellent communication, problem-solving, and stakeholder management skills.

Preferred Skills

• Exposure to OpenAI, Gemini, Claude, or other AI/LLM platforms.
• Experience evaluating third-party enterprise software.
• Basic knowledge of Kubernetes, Terraform, CI/CD, Redis, or Kafka.
• Ability to create architecture diagrams and technical proposals.

What Makes You Successful

• Quickly builds functional POCs to validate ideas.
• Can independently evaluate multiple technical approaches.
• Balances technical quality, implementation effort, and business value.
• Communicates findings clearly to technical and non-technical stakeholders.

• Strong Outbound Sales profile with B2B Saas or ERP-Tech Sales experience
• Mandatory (Experience 1): 1+ YOE in B2B SaaS / Tech Sales experience as an SDR
• Mandatory (Experience 2): Must have strong experience in Lead Generation & Outbound Calls
• Mandatory (Experience 3): Hands-on experience outbound experience using email, LinkedIn, cold calls, and WhatsApp.
• Mandatory (Tools): Proficient in using CRM systems like HubSpot and LinkedIn Sales Navigator.
• Mandatory (Company) - B2B SaaS Products OR IT/Tech Services companies

Preferred

Job Purpose:

The role entails the responsibility to be a part of IT Governance and Compliance Team of the bank and would be working towards GRC control function: Compliance & Regulatory reporting viz Cyber KRI, TRANCHE, ICAAP etc.

Roles & Responsibilities:

• Custodian of IT governance and IT process governance framework.
• Handling of Regulatory audits and submissions.
• To understand Indents from regulators, collated, review the data and timely submission.
• Responsible for IT policy creation, review, update, awareness, and monitoring.
• Administration of key IT processes: E.g., incident management, policy exception management
• Will be reporting to Lead IT Governance.
• Identify improvements and breakdowns in IT governance elements with significant business impact.
• Create and maintain library of governance artifacts and other supporting documentation.
• Proactively identify and manage risks/issues, ensure proper visibility and communication occur to senior management.
• Ensures compliance with all policies and procedures in the execution of technology projects.
• Provide guidance and trainings to Project team members in the field regarding IT governance.
• Capture and share best- practice knowledge amongst the team.
• Create an environment that promotes collaborative learning and collective ownership of responsibilities.
• Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities.
• Ability to work independently and collaborate effectively in a team environment.

Education Qualification (Fulltime): 

Certified Chartered Accountant (CA)

POSITION / TITLE: Data Science Lead

Location: Offshore – Hyderabad/Bangalore/Pune

Who are we looking for?

Individuals with 8+ years of experience implementing and managing data science projects. Excellent working knowledge of traditional machine learning and LLM techniques. 

‎ The candidate must demonstrate the ability to navigate and advise on complex ML ecosystems from a model building and evaluation perspective. Experience in NLP and chatbots domains is preferred.

We acknowledge the job market is blurring the line between data roles: while software skills are necessary, the emphasis of this position is on data science skills, not on data-, ML- nor software-engineering.

Responsibilities:

· Lead data science and machine learning projects, contributing to model development, optimization and evaluation. 

· Perform data cleaning, feature engineering, and exploratory data analysis.  

· Translate business requirements into technical solutions, document and communicate project progress, manage non-technical stakeholders.

· Collaborate with other DS and engineers to deliver projects.

Technical Skills – Must have:

· Experience in and understanding of the natural language processing (NLP) and large language model (LLM) landscape.

· Proficiency with Python for data analysis, supervised & unsupervised learning ML tasks.

· Ability to translate complex machine learning problem statements into specific deliverables and requirements.

· Should have worked with major cloud platforms such as AWS, Azure or GCP.

· Working knowledge of SQL and no-SQL databases.

· Ability to create data and ML pipelines for more efficient and repeatable data science projects using MLOps principles.

· Keep abreast with new tools, algorithms and techniques in machine learning and works to implement them in the organization.

· Strong understanding of evaluation and monitoring metrics for machine learning projects.

Technical Skills – Good to have:

· Track record of getting ML models into production

· Experience building chatbots.

· Experience with closed and open source LLMs.

· Experience with frameworks and technologies like scikit-learn, BERT, langchain, autogen…

· Certifications or courses in data science.

Education:

· Master’s/Bachelors/PhD Degree in Computer Science, Engineering, Data Science, or a related field. 

Process Skills:

· Understanding of  Agile and Scrum  methodologies.  

· Ability to follow SDLC processes and contribute to technical documentation.  

Behavioral Skills :

· Self-motivated and capable of working independently with minimal management supervision.

· Well-developed design, analytical & problem-solving skills

· Excellent communication and interpersonal skills.  

· Excellent team player, able to work with virtual teams in several time zones.

Must-haves

• Strong proficiency in NodeJS and JavaScript.

• Strong proficiency in top NodeJS frameworks like Express.JS (Simply Express), Feathers.JS, StrongLoop, Koa.JS, or Hapi.

• Good knowledge of SQL/NoSQL databases. Ability to develop services with polyglot persistence.

• Basic working knowledge of front-end technologies like HTML5 and CSS3.

• A strong presence of mind, excellent language, and communication skills.

An aesthetically pleasing design creates a positive response in people’s brains and leads them to believe the design works better. Users often perceive aesthetically pleasing design as design that’s more usable. We need Visual Designers who know how to make their design interfaces usable, how to draw the user’s eye to the correct information and functionality., and how to prioritise content on a page through size, colour, and the use of negative space. We need visual designers who have mastered the basics of UI, graphic design, branding, and visual communication. This is because they have to translate a brand’s style and voice into a beautiful yet usable design. We take our design process seriously. So research via surveys, customer feedback, heat mapping, and analytics forms a core part of our process. Our designs go through an internal design checklist so that we achieve user goals while keeping in mind technical limitations. You need to be someone who’s flexible, agile, responsive and honestly, calm! You will be juggling multiple projects. The office environment is young and dynamic. It's a work-hard, play-hard culture. We work in a hybrid model, three days from the office, and 2 days from home. If this sounds like you, apply to us.