
Hiring Alert: CR Executive – CRM Department
📍 Location: Thrissur, Kerala
🧾 Job Details
- 🎓 Qualification: Graduation
- 💼 Experience: 1–2 years (EdTech preferred)
- 🏥 Preferred Background: Hospital or healthcare (others welcome)
- 🗣️ Language: Fluency in English (mandatory)
- 💻 Laptop: Own laptop required (company won’t provide)
🕒 Office Timings
- 🗓️ Mon–Fri: 9:00 AM – 5:30 PM
- 🗓️ Saturday: 9:00 AM – 4:00 PM
💡 Key Responsibilities
- 🤝 Build & maintain strong client/student relationships
- 📞 Handle calls, emails & CRM queries promptly
- 📋 Maintain accurate CRM data & follow-ups
- ⚙️ Coordinate with internal teams for smooth operations
✨ Skills Required
- 💬 Excellent communication & interpersonal skills
- ⚡ Customer-focused attitude
- 🧠 Good multitasking & organizational ability
- 💻 Basic MS Office & CRM tool knowledge
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Experience: 3-4 years
Office time - 10 to 7pm.
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Process payroll timely and accurately.
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Maintain payroll records and generate salary slips.
Manage vendor payments related to payroll processing.
Attendance & Leave Management
Verify and process attendance data for payroll calculations.
Manage leave records and ensure accurate leave encashment processing.
Compliance & Statutory Regulations
Handle Provident Fund (PF) and Employee State Insurance (ESIC) contributions, returns, and documentation.
Ensure compliance with labor laws and payroll-related statutory requirements.
Stay updated with government regulations and implement necessary changes.
Coordinate with consultants for compliance management.
Grievance Handling & Employee Support
Address employee queries related to payroll, PF, ESIC, and other benefits.
Assist employees in claim processing for PF withdrawals, ESIC benefits, etc.
Resolve payroll-related disputes and concerns effectively.
Data Management & Reporting
Maintain and update payroll and compliance databases.
Generate reports for audits and management review.
Manage new joinee data and ensure proper documentation.
Handle exit formalities, full & final (FnF) settlement, and documentation.
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Proficiency in Excel (VLOOKUP, Pivot Tables, Data Validation, etc.).
Strong knowledge of Payroll Processing & Compliance (PF, ESIC, TDS).
Experience with PF & ESIC Portals for filings and issue resolution.
Attention to Detail & Accuracy in payroll and compliance-related documentation.
Ability to handle employee grievances related to payroll and statutory benefits.
Responsibilities:
1. Day-to-day HR operations, including recruitment, onboarding, employee engagement, and HR Database.
2. Support the recruitment process by sourcing candidates, scheduling interviews, and assisting with shortlisting.
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4. Online banking with respect to payments
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| Experience Range |
2 Years - 10 Years |
| Function | Information Technology |
| Desired Skills |
Must Have Skills:
• Good experience in Pyspark - Including Dataframe core functions and Spark SQL
• Good experience in SQL DBs - Be able to write queries including fair complexity.
• Should have excellent experience in Big Data programming for data transformation and aggregations
• Good at ELT architecture. Business rules processing and data extraction from Data Lake into data streams for business consumption.
• Good customer communication.
• Good Analytical skills
|
| Education Type | Engineering |
| Degree / Diploma | Bachelor of Engineering, Bachelor of Computer Applications, Any Engineering |
| Specialization / Subject | Any Specialisation |
| Job Type | Full Time |
| Job ID | 000018 |
| Department | Software Development |
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