Customer Relationship Executive

About YMGrad

YMGrad is a fast-growing platform empowering over 300,000+ students pursuing international education. We deliver expert admissions support backed by a student-first philosophy and a high-performance culture. Our work spans global university admissions, merit-based visa pathways, and research writing for students and professionals aiming to reach top international institutions and immigration categories.

This is a 4-month paid internship with the possibility of a Pre-Placement Offer (PPO) based on performance.

Role Description

This is a full-time on-site role based in Okhla for a Social Media and SEO Intern. As part of the role, you will be responsible for creating and managing social media content across platforms, executing organic social media marketing, and enhancing online presence through effective SEO strategies. Additional responsibilities include analyzing engagement metrics, supporting overall digital marketing initiatives, and collaborating on content planning and execution.

Qualifications

• Strong skills in Social Media Marketing and Social Media Content Creation
• Proficiency in content editing tools (such as Canva, Adobe Suite, CapCut, or similar) for creating and editing posts for Instagram, LinkedIn, and other digital platforms
• Understanding of Digital Marketing and marketing concepts
• Excellent verbal and written communication skills
• Passion for staying updated on digital trends and emerging technologies
• Basic understanding of SEO principles and strategies
• Ability to work collaboratively in an on-site team-based environment
• Prior experience or coursework in social media, marketing, or related fields is a plus

What You’ll Gain

• Real-world experience working on live projects
• Mentorship and learning opportunities
• A chance to make a measurable impact on brand growth

Are you ready to solve people challenges that fuel business growth? At Technoidentity, we’re a Data+AI product engineering company building cutting-edge solutions in the FinTech domain for over 13 years—and we’re expanding globally. It’s the perfect time to join our team of tech innovators and leave your mark!

Job Title: QA Engineer – Integration Platforms

Experience: 5+ years

Employment Type: Full Time, Permanent

Department: Engineering – QA & QE

Role Category: Quality Engineering, Assurance and Testing

What’s in it for You? 

At Technoidentity, we are seeking a detail-oriented and experienced QA Engineer who is strong in both manual testing and automation, with a keen understanding of system integrations. This role demands a quality-first mindset and practical exposure to validating end-to-end integration scenarios across multiple platforms and services.

You will collaborate with cross-functional teams including product, engineering, and DevOps, and play a key role in ensuring seamless system interoperability through robust testing processes.

What Will You Be Doing? 

• Own and execute manual and automated testing for new features, regression cycles, and integration workflows.
• Design and maintain test cases, test plans, and perform exploratory testing for complex, cross-service integrations.
• Validate API-level and user-facing functionality, ensuring complete coverage for end-to-end business scenarios.
• Document and track defects with clear steps and business impact.
• Work with automation engineers to include relevant manual test cases in automation suites.
• Build and maintain automation scripts using frameworks like Cypress, Playwright, or similar.
• Ensure seamless integration of test cases into CI/CD pipelines.
• Participate in design discussions and proactively advocate for quality at all stages of the SDLC.

What Makes You the Perfect Fit? 

• 5+ years of experience in Software QA with a strong emphasis on both manual and automated testing.
• Proven expertise in testing integrated systems, especially across platforms like Mulesoft, Tray.io, Oracle Integration Cloud (OIC), Dell Boomi, Salesforce, etc.
• Hands-on automation experience with integration-focused test scripts and tools.
• Solid understanding of API testing, cross-service workflows, and validation techniques.
• Familiarity with at least one scripting/programming language: JavaScript, Python, Java, etc.
• Experience with test management tools such as TestRail, Zephyr, or XRAY.
• Practical experience with CI/CD tools (e.g., Jenkins, GitHub Actions, Git) and version control systems.
• Excellent problem-solving skills and attention to detail, especially in edge-case discovery and impact analysis.
• Strong communication and interpersonal skills to work across agile, fast-paced teams.

Nice to Have

• Proficiency in tools like Postman, REST Assured for API testing.
• Working knowledge of SQL for backend validations.
• Exposure to agile methodologies and tools like JIRA, Confluence, etc.
• Experience working in containerized environments (Docker, Kubernetes).

Education

• Bachelor's degree in Computer Science, Engineering, or a related discipline, or equivalent practical experience.

We are seeking Cloud Developer with experience in GCP/Azure along with Terraform coding. They will help to manage & standardize the IaC module.

Experience:5 - 8 Years

Location:Mumbai & Pune

Mode of Work:Full Time

 Key Responsibilities:

• Design,   develop, and maintain robust software applications using most   common and popular coding languages suitable for the application   design, with a strong focus on clean, maintainable, and efficient   code.
• Develop,   maintain, and enhance Terraform modules to encapsulate common   infrastructure patterns and promote code reuse and standardization.
• Develop   RESTful APIs and backend services aligned with modern architectural   practices.
• Apply   object-oriented programming principles and design patterns to build   scalable systems.
• Build   and maintain automated test frameworks and scripts to   ensure high product quality.
• Troubleshoot   and resolve technical issues across application layers, from code to   infrastructure.
• Work   with cloud platforms such as Azure or   Google Cloud Platform (GCP).
• Use Git and   related version control practices effectively in a team-based   development environment.
• Integrate   and experiment with AI development tools like GitHub   Copilot, Azure OpenAI, or similar to boost engineering   efficiency.

Requirements:

• 5+   years of experience
• Experience   with IaC Module
• Terraform   coding experience along with Terraform   Module as a part of central platform team
• Azure/GCP   cloud experience is a must
• Experience   with C#/Python/Java Coding - is good to have

 If interested please share your updated resume with below details :

Total Experience -

Relevant Experience -

Current Location -

Current CTC -

Expected CTC -

Notice period -

Any offer in hand -

📈 Key Responsibilities

● Lead implementation of Jodo in partner institutes

○ Own the entire process of onboarding a partner institute

○ Define ‘custom made’ offerings for the parents of a particular institute ○ Single point of contact between the Jodo institute partnerships team, institute management and Jodo inside sales team

● Account management:

Be responsible for ‘anything and everything’ in the partner institutes

○ Be responsible for parent outreach in the institutes

○ Strategize and execute plans for customer acquisition along with the management – events, referrals etc.

○ P&L owner of allocated accounts

○ Take lead in selling and implementing Jodo’s full suite of financial and payment solutions in the partner institutes

📃Requirements

● 1-3 years of experience in project management, operations, revenue growth

● Freshers from top tier colleges (IITs, NITs, BITS etc.)

● Track record of outperformance / over-achieving targets in previous workplaces

● Experience in leading initiatives and delivering results in a time-bound manner 🤩 Benefits

● Competitive salary, with a strong revenue-based incentive structure

● Opportunity to be part of the early stage fintech start-up and make an impact

● Work with colleagues from strong backgrounds & hungry to succeed ● High performers in this role will be given additional exposure

🔎 What are we looking for?

● Self-starter with a high sense of ownership → Comfortable to work with minimal supervision ● Hungry to learn and grow → Passion to learn & be a better version of oneself; motivated to succeed

● Bias for action → Have the temperament to experiment and execute in uncertainty

● Hustler → Ability to generate resources to solve a problem

● Intellectual honesty → Always seeking and presenting truth irrespective of personal POV or beliefs

● Mission-oriented → Deeply care about delivering value and making an impact on customer’s lives

We are looking for an experienced and passionate Java Full Stack Trainer to deliver hands-on training sessions and mentor aspiring developers. The trainer will be responsible for designing curriculum, preparing content, conducting interactive sessions, and guiding learners in developing end-to-end projects.

Your actions will act as a catalyst in revolutionising the digital footprint of 200 million micro businesses worldwide.

Our ideal candidate for this role is an entrepreneurial and creative out-of-the-box thinking tech geek with a get-things-done attitude, who wants to thrive in a fast-paced international environment.

If you are qualify and are excited about joining us, read about our functional asks below.

• Participate in the entire product development lifecycle, focusing on coding and debugging.
• Translate high level business problems into scalable solutions. These include building self learning modules for dynamic pricing, contextual recommendations, in-house analytics, advanced real-time backend systems, etc.
• Develop Web APIs and end-to-end web services to support various internal & external.
• Develop unit test plans to deliver quality components.
• Building reusable code and libraries for future use.
• Optimization of the software platform for maximum speed and scalability.
• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience.
• Developing ideas for new programs, products, or features by monitoring industry developments and trends.
• Perform UI tests to optimize performance.
• Provide training and support to internal teams.
• Follow emerging technologies.

• Expertise in PHP and Laravel or CodeIgnitor, MySQL or PostgreSQL, Nginx, LEMP setup
• Developing REST APIs & integrating 3rd party APIs (oAuth 2.0), Git
• Hands-on experience in application deployment on linux servers
• You can easily navigate volatile environment where you are constantly getting challenged to push your own boundaries to make sense of ambiguous and complex signals of uncertainty into simple winning outcomes.
• What separates you from other developers is your relentless drive for running new tests and experiments on a regular basis. You love programming, but even more, you actually love implementing changes based on user data and create highly scalable technology based solutions.

A crazy ambitious role with potential for sky-rocketing growth, global exposure and immense monetary upside within a fast-growing start-up.

Websites.co.in is considered to be the world's easiest website builder platform that lets micro business owners create their website within 15 minutes and helps them grow their business online.

With the vision to champion the world’s 200 million micro business owners, Websites.co.in was started in Mumbai, India in 2017.

Since then, over a 1 million+ people from 200+ countries engaged with websites.co.in in 98 world languages to create their website. The 4.5 out of 5 stars with over 11000 reviews is testimony that we are on the right track.

Description: 

 4+ Years of experience in systems development and Guidewire Billing experience. 

 4+ years of technical experience in enterprise-level application design, execution, and software deployments. 

 Hands-on development expertise on Guidewire BillingCenter with configuration. 

 Configure business rules and other business logic in Gosu. 

 Design and code integration components including plug-ins and programs that call the GW APIs Create form and letter templates and their supporting XML descriptor files. 

 Skilled in the use of applicable programming languages for the areas of developing code for, to include but are not limited to Java, SQL etc. 

 Experience leveraging source code management, such as GitHub or Bitbucket. 

 Supports production deployments and automation, actively lead monitoring, job control, and production support, and participates in and provides support for production issues related to the Guidewire solution. 

 Expertise configuring and developing several areas of BillingCenter including but not limited to Account/Policy/Producer Handling, Various Plan Types, Billing Instructions, Charges, Charge Patterns, Charge Invoicing, Invoice Items, Direct/List/Agency Bill Processing, Premium Reporting, Holds and writeoffs, Handling of Trouble Tickets/ Collaterals and Return Premium, Funds Tracking and Contacts. 

 Well versed with all Guidewire Billing center configuration areas like PCF, Gosu, Business Rules, Invoicing, Billing Types, Charge Distributions, Payments, Delinquency process, Commissions, etc. 

 Robust understanding of BillingCenter DataModel 

Education: 

 BE/B.Tech, BCA, B.SE, MCA, MBA / Any Graduate/Any Post Graduate

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

We’re looking for an experienced Backend Engineer to join our growing team of engineers to help build and maintain our products. You should have prior experience being responsible for building sufficiently complex features by yourself. 

Responsibilities:

• Implement product features by writing clean, robust, reusable code with tests
• Bring new ideas and best practices to improve the team and the codebase

Requirements:

• At least 3 years of relevant professional experience
• Sound knowledge of programming languages like Python
• Experience working with web application frameworks like Django
• Experience in building web services using relational databases like PostgreSQL or NoSQL databases like MongoDB
• Experience developing REST APIs and a good understanding of best practices around building APIs
• Good communication skills
• Passion to solve complex technical problems and troubleshoot the issue

Mandatory skills 

1. CSG Singleview (even a little exposure with any component is good enough).
2. At least One telecom project experience, i.e., billing /charging or rating modules. 
3. Broad understanding of UNIX operating environment
4. Hands-on experience in developing and executing test plans and scripts

Secondary exp:

1. Experience with multi-user, complex software applications
2. Mix platforms such as Windows/ Linux
3. Able to gain a basic understanding of client requirements.
4. Agile methodology experience and knowledge of testing methodology.