Customer Relationship Executive

About the Role

We are looking for a Senior Web Engineer to architect and build the entire web experience using Next.js and

React — a consumer-facing trading app with real-time data, SEO-optimised public pages, and internal admin

tooling. What We’re Looking For

You have built production web applications from zero to launch using Next.js. You are comfortable across the

full web stack — SSR/SSG, real-time WebSocket handling, responsive design, and performance optimization.

Ideally, you have worked on trading platforms, dashboards, or data-rich fintech products. You take ownership of

your codebase, care about developer experience, and can work independently to deliver high-quality, production-ready code. What You’ll Do

• Architect and build the Next.js web platform from scratch — project structure, CI/CD, component library, and design system. • Build real-time, data-intensive interfaces — live price rendering, interactive charting, and responsive

dashboards. • Build SEO-optimised content pages and public-facing discovery surfaces. • Build internal admin and operations tooling — dashboards, data tables, configuration interfaces, and

monitoring views. • Define frontend engineering standards — component architecture, testing strategy, accessibility, and

performance budgets. • Own cross-browser compatibility, Core Web Vitals, and responsive design across devices. • Drive code reviews, mentor team members, and champion best practices across the web team. Must-Have

• 4+ years frontend engineering with React in production; 2+ years with Next.js specifically. • Strong TypeScript skills and experience with SSR, SSG, and incremental static regeneration. • Experience building real-time features with WebSockets in web applications. • Experience with Tailwind CSS or utility-first CSS frameworks. • Experience building both consumer-facing and internal admin/dashboard UIs. • Understanding of SEO best practices — structured data, meta tags, Core Web Vitals.

• Familiarity with CI/CD, CDN deployment, and web performance optimization. Nice-to-Have

• Prior experience building trading platforms, brokerage dashboards, or fintech web apps. • Experience with charting library embeds (TradingView, Lightweight Charts, Highcharts). • Experience building complex admin portals with advanced table views, filters, and real-time updates. • Familiarity with search integration (Typesense, Algolia). • Experience with accessibility standards (WCAG 2.1) and internationalization (i18n). Tech Stack

Framework Next.js 14+, React 18+

Language TypeScript

Styling Tailwind CSS, Headless UI / Radix

Real-time WebSocket, SWR / React Query

Charting Charting library embed, Recharts / D3

Admin TanStack Table, React Hook Form

Deployment Vercel / AWS CloudFront, CDN, Edge functions

Testing Jest, Playwright (E2E), Lighthouse CI

We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.

As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands — Flipkart.

We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.

Key Responsibilities:

• Handle customer queries and complaints via calls professionally and promptly
• Maintain service quality as per Flipkart standards
• Ensure quick resolution and customer satisfaction in every interaction
• Update call records and maintain accurate documentation
• Coordinate with internal teams to ensure issue closure
• Meet performance targets including attendance, quality, and productivity

Eligibility Criteria:

• Minimum education: 12th pass (Higher Secondary) or above
• Minimum 1 year of experience in any field/domain
• Strong fluency in both English and Hindi (verbal communication)
• Must be willing to work in rotational shifts
• Immediate joiners will be given priority

Experience/skills required

Key Qualifications

• Developer Role:
• Preferably Java 
• CI/CD - DevOps (Exposure)
• Messaging Middleware (Exposure to Kafka or any other messaging middleware)
• DB: Oracle (pref) - any other Database platforms (SQL/NoSQL)
• Server Side: Java, Spring boot Microservices
• Exposure to Any Major Cloud Platform (AWS/Azure/GCP)

We are seeking a skilled Node.js + Python Developer to join our team. The successful candidate will be responsible for developing and maintaining web applications using Node.js and Python. The ideal candidate will have a strong understanding of both Node.js and Python, as well as web application development. Responsibilities:

Developing and maintaining web applications using Node.js and Python

Write clean and efficient code that adheres to Node.js and Python coding standards

Collaborate with other developers and team members to design and implement new features

Troubleshoot and debug issues in existing code

Create and maintain technical documentation

Requirements:

Strong knowledge of Node.js and Python

Familiarity with front-end technologies such as HTML, CSS, and JavaScript

Experience with MySQL/Mongo and database design

Good understanding of object-oriented programming and design patterns

Strong problem-solving skills and attention to detail

Good communication skills and ability to work in a team environment

Preferred Qualifications:

Experience with popular Node.js frameworks such as Express or Koa

Experience with OpenAi APIs

Knowledge of machine learning and data science libraries in Python such as TensorFlow, Scikit-learn, and Pandas

Experience with RESTful API development

Experience with payment gateway integrations

What you need to have:

• 4 plus years of demonstrated track record of developing senior-level client relationships.
• Very strong understanding of Digital Analytics. Hands-on experience and deep expertise in Google Analytics, Google Adwords, and Facebook advertising.
• Strong relationship management skills.
• Excellent communication and presentation skills as well as a proven ability to develop well-positioned and thoughtful documents and presentations.
• Thorough knowledge of the principles of advertising, marketing & media with thought leadership around the dynamics of the digital and interactive space, specifically Social, Digital Media, and Search.
• Ability to use alternative analytical approaches to solve digital/interactive marketing problems.

• Bachelor’s degree in Computer / Information Science (BE / BTech) or Master’s in Computer Applications (MCA) Experience:
• Two to five years general software engineering experience
• Experience in web development using the Ruby on Rails web application framework
• At least two years of Ruby on Rails programming experience
• Thorough understanding of the philosophy and design of Ruby on Rails
• Desktop publishing skills: HTML5, xHTML, CSS

Knowledge of:

• JavaScript and JavaScript libraries: jQuery, Plugins etc.
• Unix and Linux systems
• Relational databases: SQL, etc.
• Frameworks: Active record, etc.
• Servers: Nginx, Mongrel, Webrick
• Performance management using New Relic, Web Page Test tools
• SEO rules, minification, rails asset pipelines
• REST APIs and their usage

Highly preferred experience:

• Ability to work with the Amazon EC2, S3, and EBS services
• NoSQL databases: MongoDB, Memcached, CouchDB
• Git, SVN
• Proactive and resourceful person who achieves tasks with minimal oversight
• Team player with the ability and desire to become an integral part of a fast-paced team
• Ability to handle multiple tasks in parallel

JD –

Notice period - Immediate to 15 days

Exp – 5- 10 yrs.

• of 3+ yrs. working as HDE HRMS Functional consultant
• with Implementation / upgrade / user coordination
• with payroll is added adv.
• Excellent communication skills
• Excellent customer facing skills
• Well versed with JDE functionalities

Job Specifications:-

Day-to-day liaison with internal team on campaign developments

Develops comprehensive agendas for weekly planning/status meetings

Set up and provide support on 3-5 search projects of various sizes

Exposure in social media traffic acquisition

Exposure of managing vernaculars sites (+experience in Facebook/Social Media and Twitter)

Perform keyword research and basic to advanced analysis

Be able to clearly convey and explain search engine best practices

Responsible for complete SEO process (on & off page optimization)

Analyze and increase the website traffic through organic search listing

Analyzing and generating website traffic reports

Format and prepare search reports for every vertical. Reports would be in the form of tables, graphs, summaries, and slides, illustrating data graphically and translating complex findings into written text t