Customer Relationship Executive

Job Title: React.js Developer

We are seeking a talented React.js Developer to build and maintain high-quality web applications. The ideal candidate should have strong experience in JavaScript/TypeScript, React.js, HTML, CSS, and state management (Redux/Context API). You will work closely with our team to develop responsive UIs, integrate APIs, and ensure performance optimization.

Requirements:

• 2+ years of experience in React.js development
• Strong knowledge of JavaScript (ES6+), React hooks, and component-based architecture
• Familiarity with RESTful APIs, Git, and modern front-end tools
• Bonus: Experience with Next.js, Tailwind, or testing frameworks

Review Criteria

• Strong Product Designer profile.
• Minimum 5+ years of experience in end-to-end Product Design (UI + UX) for B2B SaaS products or consumer tech products.
• Must have hands-on experience in both UX and UI, including User Research, User Journey Mapping, Wireframing, Prototyping, and Visual Design.
• Must have a strong design portfolio showcasing case studies of complete product design work — including UX-focused projects such as user research, personas, user flows, information architecture, and high-fidelity UI designs for B2B dashboards, SaaS products, or consumer-facing apps.
• Must be proficient in design tools such as Figma (wireframing, prototyping, design systems).

Role & Responsibilities

As we continue to scale, we are looking to hire a dynamic and results-driven Senior Product Designer to join our growing team at company. You will be playing a key role in building solutions and driving forward the product roadmap. You will be deeply engaged in understanding our customers, prioritizing pain points to solve, converting them into detailed stories, and seeing them through.

What we’re looking for:

• Minimum 4-6 years in a Product Design or similar role (UX/UI Design).
• A portfolio of work displaying high quality, user experience-focused design and problem-solving.
• Strong understanding of User-Centered Design Processes, Design Principles, and Systems.
• Proficiency in design and wireframing tools (e.g., Figma).
• Excellent communication skills to clearly convey ideas to stakeholders.
• Strong time-management skills, with a proactive approach to meeting goals efficiently.
• Product sense and craftsmanship. You will own important product interactions with every company customer and should show the attention to detail this responsibility deserves.
• You listen well. You build consensus by default, but can drive hard decisions when needed. You push the pace. You take blame and pass on praise. People love working with you.

Ideal Candidate

• Collaborate with product managers and analysts to gather and assess user needs.
• Conduct interviews with customers to identify pain points and map out user journeys.
• Effectively present design ideas to developers and stakeholders.
• Identify and resolve UX issues.
• Create mockups and prototypes to demonstrate feature functionality and appearance.
• Convert wireframes into detailed UI designs.
• Maintain and develop a cohesive design language system for our core product.

🎉 Welcome Aboard, Future Sales Champ!

First, Here’s the Role You Signed Up For

👨‍💻 Job Title: Business Development Executive (BDE)

📞 Mission: Help students and fresh grads upskill with our Digital Marketing Course.

🎯 Your Goal: Minimum 10 sales/month (more sales = more cash 💰).

🎉 Why This is Awesome:

Fixed Working Hours: 10 AM to 6 PM (Monday to Saturday).

Remote work—you can sell from your couch 🛋️.

Unlimited earning potential!

Step 1: Know the Product (aka What You’re Selling)

🎯 The Product in 10 Seconds:

Course: 2-month Digital Marketing Course.

Fee: ₹5000 (discounted from ₹7999).

What They Get:

Recorded classes (400+ minutes).

1-month internship (certificate included).

Placement help through forums.

Free live classes in the future.

🔥 Why It’s a Big Deal:

Perfect for college students looking to crush placements.

Helps fresh grads stand out from the crowd.

Affordable pricing for premium skills that make resumes pop.

Step 2: Here’s How You Make Money

💸 You Make Money When You Sell:

Compensation Plan 💰

Fixed Salary: ₹25,000/month (Target of 10 sales per month.)

Performance Incentives:

For every sale beyond the 10-sale target, earn an attractive 46% incentive on the total sales revenue.

Additional Benefits: ₹500/month Mobile Allowance to stay connected.

Salary is non-negotiable. If you agree with the offered salary, please proceed to apply.

• Planning of purchase requirements as per manufacturing schedule/purchase indent
• Controlling budgets
• Managing and developing vendors
• Managing inventory
• Managing ongoing supplier relationships
• Preparing reports on purchases, including cost analyses
• Negotiating with supplier for economical pricing for best quality material

Desired Candidate Profile

• 10 years experience in Purchase
• Prior experience in an FMCG/Personal care company preferred
• Experience in purchasing ingredients, extract powders, solvents, and consumable items

We are looking for a Staff Engineer who is an expert in Javascript (Node.js). We are looking for engineers who work like owners as you will be tasked with leading the development of one of our 5 major components of the Hatica platform. You will work with experienced engineers and on a modern cloud-native stack built using Javascript (React and Node) and Golang with an in-house real-time data analytics engine on Postgres and Elasticsearch among others.

Experience - 3 - 7 years
Responsibilities

• Build and maintain our backend microservices powering the core of our software platform
• Help your fellow DevOps and junior engineers working on our cloud infrastructure and other components of our product to ensure high code quality and robust architecture.
• Work with your team members to maintain high uptime and reliability of our core backend and APIs

Requirements and Qualifications

• BE/BTech in Computer Science or Engineering
• Minimum of 4 years of experience with backend development
• 3 years of experience with Node.js
• Familiarity with newer specifications of EcmaScript
• Understanding of GraphQL
• Ability to write and maintain high quality code
• Understanding of web coding patterns
• Solid understanding of microservices architecture
• Understanding of AWS and cloud-native technologies is highly preferred

Benefits

• Work with the best and brightest on a global cutting-edge SaaS product
• Performance oriented culture built on fairness and inclusivity
• Competitive Compensation
• Flexible work hours
• Fully remote team, work from anywhere

Job Type: Full-time

Position - User Researcher

Location - Mumbai/Bangalore

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the https://iamaiida.in/index.php">Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the https://www.linkedin.com/pulse/linkedin-top-startups-2018-25-most-sought-after-india-linkedin/">LinkedIn Top Startups 2018: The 25 most sought-after startups in India 
• upGrad was earlier selected as one of the https://www.fastcompany.com/most-innovative-companies/2017/sectors/india">top ten most innovative companies in India by FastCompany.
• We were also https://www.ft.com/content/9150579a-f24c-11e6-95ee-f14e55513608">covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the https://yourstory.com/2017/01/startup-india-learning-program-offers-free-online-entrepreneurship-course/">official education partner for Government of India - Startup India program 
• Our program with IIIT B has been ranked https://www.analyticsindiamag.com/top-10-courses-and-training-programs-on-artificial-intelligence-in-india-ranking-2018/">#1 program in the country in the domain of Artificial Intelligence and Machine Learning 

About the Role

The Design & Research teams are part of the larger Product teams and are responsible for gathering learner, community & expert insights and translating those into a seamless & empowering experience across the platform. These teams are broken down into four branches, Growth & Discovery, Learner Experience, Careers, and Alumni & Breakout experiences which consist of talents from across product, engineering, learner experience, and business to make sure we have no latency in user experience meeting the user expectation.

 You’re an experienced researcher with a strong, working understanding of how to integrate qualitative and quantitative research methodologies. You know exactly when to engage with teams across Design, Product, Engineering, and Marketing, what questions to ask, where to probe, and how to implement the most effective research strategies. You thrive in a fast-paced environment and enjoy setting your own research goals, managing load, and expectations, and delivering actionable research findings and recommendations. You’re passionate about Education and believe great experiences are always inspired by a deep understanding of the user

Roles & Responsibilities

• Partner with Designers, Product Managers, and Data folks to drive all stages of research from early product direction through summative validation in an Agile work environment.
• Help to develop and track quantitative measures of user experience (goals, metrics)
• Influence a diverse set of stakeholders through excellent relationship building, and crisply providing insight and deep domain expertise in research practices and product development.
• Put the needs of our varied set of users front and center and driving, through influence and well-constructed presentations of insights, the user experience strategy of our many products.
• As a voice of the user, effectively challenge and elevate the customer experience in a data-driven environment Design, recruit and moderate research studies regularly (both in-person and remote).
• Use a variety of research methods and tools to best reach the goals of each project in order to provide rich, actionable insights.
• Communicate research findings and prioritized recommendations to internal stakeholders in a clear and compelling way.
• Work closely with product teams to identify research questions.
• Design and execute studies that address both user behavior and attitudes, using the right methods for the right questions.
• Generate insights that influence how product teams think about medium and long-term product strategy. Directly influence product strategy and design by communicating clearly and in a compelling way.
• Conduct research using a wide variety of qualitative and quantitative methods, including in-depth interviews, ethnographies, focus groups, and diary studies
• Interpret and analyze research results through the lens of UX and social science.
• Collaborate closely with other user experience researchers, and understand when to bring in quantitative experts for support.
• Devise and execute creative methods in getting non-design partners to internalize and act upon research, particularly engineers, analysts, and other technical experts.

Skills Required

• You have deep knowledge of qualitative research methods and tools across the Indian diaspora, as well as knowledge in quantitative methods
• BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)
• 2+  years of experience in applied product research Knowledge of qualitative and quantitative research method

Qualification – BA/BS, human behavior related field HCI, Psychology, Social Science, Information Science, etc.)

 Years of Exp –  2+ Years

• Positive personality
• Excellent communication skills
• Fluency in English