Customer Care Executive

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Creative Producer

Experience Level: 5+ Years

Location: Bangalore, Karnataka (On-site).

Job Overview:

● A Strong Background in Animation, Motion Design

● Strong technical skills and proven ability to use a variety of software - Premiere Pro

● The ability to partner with other creative team members and key stakeholders to create content used across a variety of platforms (web, mobile, video, and more)

● Must be a creative and strategic thinker.

● Assertive, Proactive, Empathetic and forward-looking

● Super energetic positive attitude with a strong appetite for growth

● Able to work in a fast paced environment and have strong project management skills

● Be a great communicator, Receive and interpret feedback and meet deadlines.

Job Responsibilities:

● Ideate, Conceptualize and create highly quality engaging video content for the brands, Partners & DE App.

● Create Lottie based animation files. Train team members on deliverables

● Work with the design team to create a library of illustrations for the video content.

● Present storyboards to the stakeholders and take responsibility in execution of the entire project.

Qualifications:

● Required Skills 5+ years of experience in managing a video/Animation team.

● Experience working on mobile platforms/Apps/Social media launches

● A very good knowledge of Animation principles, Storytelling, Design, Composition, Staging, timing Character design.

● A degree in animation, Art or any kind of creative background is a must.

● Obsessed with details and has a strong eye for design nuances

● Fair amount of experience in UI & UX Illustration capability is a plus. 2d/3d animation is a plus.

● Image manipulation, Color correction knowledge is a plus and experience in Cinema 4D is a plus.

Job responsibilities: 

• Partner closely with Product Design, Engineering, and Product Management to understand requirements and deliver product features and roadmap as envisioned by stakeholders.
• Own end-to-end user journey and all aspects of design execution from ideation, to prototyping, to user acceptance testing of product design tasks assigned.
• Conduct user interviews, user testing sessions, card sorting, and affinity mapping, conduct both qualitative and quantitative tests, and analyze the data.
• Design high-impact, functional responsive interfaces for web and mobile
• Collaborate with other designers and participate in our design critique process, to receive and provide feedback on design work

Skills you bring to the table:

• Experience in designing SaaS products with large customer bases
• Deep expertise using Figma/Xd/Sketch, and familiarity with design systems
• Knowledge of Carbon - IBM's Design system or experience building a design system from scratch is a plus.
• Fundamental understanding of the end-to-end iterative UX design process — research, ideation, information architecture, prototyping, validation, and refining solutions into pixel-perfect deliverables.
• Ability to articulate design decisions throughout the user-centered design process.
• Ability to update and engage with stakeholders like product managers and engineers.
• Relevant fundamental knowledge of front-end technologies to collaborate with UI engineering teams will be an advantage.

If you are interested in working for a fast-growing SaaS company operating in an exciting new space, this one is for you!

• 2-8 years of experience in frontend development
• Hands-on experience of Minimum 2 years into ReactJS with 6 months in Redux
• Hands on with Core web fundamentals: HTML, JavaScript, and CSS.
• Good exp in JavaScript Libraries like jQuery.
• Have delivered project on ReactJS and played key role

At https://www.holofy.io/">Holofy,We are building an incredible product and to do that we need incredible people.

If you have ambition and drive and want to own your roadmap in a company that knows how to innovate and scale, we want to talk to you.

We work in small, self-managing, collaborative and agile/Kanban teams and are looking for great technology developers who can work in the same.

Location - Remote/WFH

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Pre-requisites:

• 3-5 years of experience is building robust Android Applications
• Have knowledge of publishing apps on the Play Store
• Excellent command over Data Structures and Algorithms.
• Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
• Familiarity with RESTful APIs to connect Android applications to back-end services
• Strong knowledge of Android UI design principles, patterns, and best practices
• Experience with offline storage, threading, and performance tuning
• Knowledge of Kotlin,Retrofit, OkHttp, Glide, Exo-Player, Android Jetpack Kotlin coroutines.
• Have an understanding of OOP, different architectural patterns (esp. MVVM), and their testability
• Knowledge of multi module architecture and product flavours.
• Knowledge of the open-source Android ecosystem and the libraries available for common tasks
• Familiarity with In-App purchases and google billing api.
• Ability to understand business requirements and translate them into technical requirements
• Familiarity with cloud message APIs and push notifications
• A knack for benchmarking and optimisation
• Understanding of Google’s Android design principles and interface guidelines
• Proficient understanding of code versioning tools, such as Git
• Familiarity with continuous integration

Responsibilities:

• Translate designs and wireframes into high quality Code.
• Design, build, and maintain high performance, reusable, and reliable Kotlin code.
• Ensure the best possible performance, quality, and responsiveness of the application.
• Identify and correct bottlenecks and fix bugs.
• Help maintain code quality, organisation, and automatisation.
• Take Responsibility of a feature and ensure it's completion.

What else we can offer:

• Limitless growth and encouragement to be innovative and challenge status quo.
• Exceptional compensation & benefits and performance-based recognition & rewards.
• Open door policy and flexible working hours and Medical coverage

Job Title: Java Tech Lead & Solution Architect

Location: Ahmedabad

Experience: 8+ years in Java technologies with 2–3 years in solution architecture.

Key Skills:

• Expertise in Java, Spring Boot, Microservices, Angular, and PostgreSQL
• Strong background in SOA and enterprise-level solutions
• Hands-on experience in leading development teams and projects
• Proficiency in creating technical documentation and solution designs
• Skilled in client interaction, technical demos, and requirement analysis

Roles & Responsibilities:

• Lead end-to-end technical delivery and ensure timely, quality output
• Design software architecture, high/low-level design, and integration plans
• Mentor team members and manage task assignments
• Conduct code reviews, manage repositories, and ensure deployment readiness
• Collaborate with stakeholders for requirement gathering and solution finalization
• Maintain project documentation and participate in audits and reviews
• Drive technical strategy, innovation, and productization of solutions

We are seeking a highly experienced and skilled React/Next.js developer to join our team. The ideal candidate will have a strong track record of building and maintaining web applications using React and Next.js, as well as a strong understanding of front-end development. 

Responsibilities: 

• Develop and maintain web applications using React and Next.js 
• Write clean, maintainable, and efficient code 
• Collaborate with the design team to implement visually appealing and user-friendly interfaces 
• Work with the back-end team to integrate with APIs and other server-side functionality 

• Troubleshoot and debug issues as they arise 
• Write and maintain comprehensive documentation 

Requirements: 

• Experience with Tailwind CSS to create custom, responsive user interfaces 
• Experience with CSS-in-JS libraries 

• Experience with Git, npm, and webpack 
• Familiarity with RESTful APIs and GraphQL 
• Strong debugging and troubleshooting skills 
• Ability to work well in a team environment and communicate effectively with other developers and designers. 

Preferred: 

• Experience optimizing performance and scalability of web applications 
• Familiarity with testing frameworks such as Jest 
• Experience with deploying and maintaining web applications 
• Experience with TypeScript 
• Familiarity with other JavaScript libraries and frameworks such as Redux, GraphQL, and Apollo, react-query

• Performing research on current benchmark trends and audience preferences
• Designing and implementing social media strategy to align with business goals
• Coordinating with key stakeholders to stay aligned with the brand's requirements in various aspects
• Heading Social Media efforts to achieve the brand's marketing goals while maintaining the brand's identity
• Setting specific objectives and reporting on ROI
• Generating, editing, publishing and sharing engaging content daily on our official handles
• Collaborating with other teams, like marketing, sales and customer service to ensure brand consistency
• Communicating with followers, responding to queries in a timely manner and monitoring customer reviews
• Overseeing social media accounts’ design (e.g. Facebook timeline cover, profile pictures)
• Suggesting and implementing new features to develop brand awareness, like promotions and competitions
• Staying up-to-date with current technologies and trends in social media, design tools and applications
• Strategizing ways to increase followers and interactions
• Planning various activities and contests to enhance brand visibility and community engagement
• Devising plans to enhance community engagement
• Optimising influencer activity

Desired Candidate Profile

• Experience in managing Social Media in the current profile
• Ability to create Social media calendar
• Ability to coordinate with the Creative team or vendor for visual content
• Ability to search on relevant & trending hash tags
• Ability to manage Facebook, Instagram, LinkedIn, Twitter, YouTube
• Hands on experience in content management
• Excellent copywriting skills
• Ability to deliver creative content (text, image and video)
• Knowledge of online marketing channels
• Excellent communication skills
• Analytical and multitasking skills    

Are you convinced that the people are the most invaluable part of all organizations? Are you interested in becoming a part of one of the hottest trends in the world of start-ups today? Are you excited about joining the online ultra-fast grocery delivery service business pioneer and driving the trend forward? Then this may be the right opportunity for you.

1. Scour the ends of planet earth in search of solid personalities and technical skill sets that will flourish within Blok.
2. Act as a brand ambassador for Blok. Strive to provide a candidate experience that is not Blok-centric, but rather candidate-centric. We may not work with all candidates, but all should have positive impressions about Blok.
3. Evaluate candidates within their own unique context. Always bear in mind that people have their own unique stories.
4. Not be limited by our current ways of sourcing candidates. Find new ways. Create them if necessary. Widen the range whenever possible.
5. Work together with interviewers from the technology team to accurately determine candidates’ technical expertise.
6. Travel (Covid-permitting!) to places that become major sources of recruitment, both to conduct real-time interviews and follow-up with onboarded talents.
   Requirements

1. English is an absolute must. An increasing percentage of our candidates use English as their language of preference.
2. Energy. Quickly absorb Blok's unique energy, and exert that energy in your communication with potential recruits. You are, after all, an outward-facing representative of Blok, a startup that is a pioneer in the ultra-fast grocery delivery industry.
3. Resilience, because often you’ll get hyped about a potential candidate, but for one of many valid reasons, it may not work out. Remember that matching job-seekers with employers is after all a rather complicated matching process.
4. We should know the rules to win the war for talent. Bear in mind legislative processes and cross-cultural differences.
5. Previous background in talent acquisition, especially in early-stage technology-first startups would be a strong advantage.
6. The ability to evaluate technical skills is preferred, but not an absolute requirement.
   
   Who You Are

1. A visionary, who is invested in the vision of making Blok a world-class, people-centric organization.
2. An empath, who sees the success of their organization and its people as their own success.
3. A perpetual learner, who stretches their boundaries and enjoys new ideas.
4. A doer, who takes initiative regardless of boundaries and works well in a team.