Customer Care Executive

job Description:

We are looking for an experienced Salesforce & Workday QA Engineer with 6+ years of hands-on QA experience in testing Salesforce and Workday applications. The ideal candidate should have strong expertise in functional and integration testing, test planning, defect management, and Agile methodologies.

Required Skills:

• 6+ years of QA experience in Salesforce and Workday applications.
• Strong understanding of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC).
• Experience in Functional Testing, Regression Testing, Integration Testing, System Testing, Smoke Testing, and User Acceptance Testing (UAT).
• Hands-on experience testing Sales Cloud, Service Cloud, Experience Cloud, and custom Salesforce applications.
• Experience testing Workday HCM, Recruiting, Payroll, Benefits, Time Tracking, Compensation, and Financial modules.
• Strong knowledge of Salesforce objects, workflows, validation rules, profiles, permission sets, reports, and dashboards.
• Experience validating Workday business processes, security roles, integrations, and reports.
• Expertise in preparing Test Plans, Test Cases, Test Scenarios, Test Data, and Defect Reports.
• Hands-on experience with defect tracking tools such as JIRA or Azure DevOps.
• Experience in API Testing using Postman or similar tools.
• Good understanding of SQL for backend data validation.
• Experience testing integrations between Salesforce, Workday, and third-party systems.
• Hands-on experience working in Agile/Scrum environments.

Role Overview

We are looking for a skilled Software Engineer with strong Python backend development expertise and hands-on experience in Google Cloud Platform (GCP). The role involves building scalable, cloud-native applications, APIs, and automation solutions while following modern SDLC and DevOps best practices.

Key Responsibilities

• Develop and maintain backend services using Python, including APIs, automation, and data processing.
• Design and implement cloud-native solutions on GCP, leveraging services such as Cloud Run, Cloud Functions, Firestore, Compute Engine, and App Engine.
• Contribute to system design and architecture discussions, focusing on scalability and microservices.
• Follow SDLC best practices, writing clean, modular, and testable code using OOP principles and design patterns.
• Collaborate with cross-functional teams to deliver high-quality software solutions.
• Support CI/CD pipelines, version control, and automated testing as part of DevOps practices.
• Willing to work in shifts.

Required Skills & Qualifications

Certifications

• Google Cloud Associate or Professional Certification preferred.
• Other relevant cloud or software certifications are a plus.

Python

• Strong proficiency in backend development, API creation, automation, and data manipulation.

GCP

• Practical experience with GCP services, especially serverless or compute-based offerings.

System Design

• Good understanding of scalable architectures and microservices concepts.

SDLC & OOP

• Solid grasp of object-oriented programming, design patterns, and clean code practices.

DevOps

• Working knowledge of Git, CI/CD pipelines, automated testing, and Infrastructure as Code (IaC).

About Company: Settlin, (founded 2016) has built an efficient platform for enabling and executing property transactions and services. This is the most systematic approach to Real Estate consultancy, driven by high-end technology, built to cater every detail of it. Settlin entered the real estate industry with a vision to disrupt the resale real estate market and to automate the whole process and experience of buying a resale property by providing all the necessary information on one single platform. After a tremendous success in the resale real estate segment we have recently ventured into the primary real estate vertical to help those who are looking to buy a new property by suggesting them the right property from the plethora of projects across Bangalore.

To know more visit https://settlin.in

Basic Requirements:-

● Experience of 2-4 years in sales/pre-sales/counseling/customer support

● Good analytical, excellent leadership & communication skills (English) ● Quick learning ability, adaptability to changing business needs

● Real estate sales is an added advantage

● Any Graduate/Post-Graduate with experience in sales

Key Responsibilities:

● Meeting Triage and Management:

1. Evaluate and categorize incoming negotiation meeting requests based on validity, alignment with company objectives, and established criteria.

2. Schedule and coordinate valid meetings, including managing logistics, preparing agendas, and ensuring participant availability.

3. Maintain accurate meeting records, tracking assessments, classifications, outcomes, and action items.

4. Negotiation Support and Liaison

5. Collaborate closely with the legal team throughout the negotiation process to ensure compliance and provide necessary information/documentation.

6. Serve as the central communication hub for negotiations, coordinating between internal teams (Legal, banks, buyers, sellers) and external parties.

7. Contribute to the continuous improvement of negotiation best practices, optimizing processes and outcomes.

Additional Responsibilities: -

Participate in cold-calling activities to generate leads and build pipelines when necessary. Target Expectations: - Achieve a target of 10-12 successful deals per month.Expectation is to reach a minimum of 30 deals in a quarter Compensation: CTC: 5.4LPA to 7.8LPA plus incentives. There is a component called Productivity Pay in the compensation structure. For Eg. If your gross salary is 50k per month, 5k would be assigned to productivity pay which will be paid on the closure of the 10th deal in a month. Monthly Incentives: Close deals and watch your rewards grow! - Deals 5-9: Earn Rs. 22,000. - Reaching 10th deal will give you 12,000 and from 11th deal earn Rs.7,000 per deal. -So on achievement of 10 deals, a moderator would earn a total incentive of RS.34000 per month Bonus Opportunities: Go the extra mile, get heavily rewarded! - Earn additional Rs. 5000 per deal you source directly by suggesting a property and scheduling a Customer visit - Over & above, hit the quarterly target of 30 deals and receive a quarterly bonus of Rs. 10,000 or more

I own a taxi app and looking for developers that can update panel along with iOS and android apps. Must also have knowledge to update websites. Along with the Taxi app, I own an IPTV service and prefer the developer have experience in developing Taxi and IPTV platforms.

Job Title: Email Outreach & Marketing Specialist

• Location: Gurgaon
• Experience: 0-1 year
• Employment: Full-time (5 days)
• Salary: 4-5 LPA

Immediate availability to join is required.

Responsibilities:

• Develop targeted email campaigns and draft personalized outreach emails for prospects and partners.
• Analyze campaign data to optimize for better results, including email subject lines.
• Maintain and organize data effectively, multitask, and execute experiments with creativity.
• Monitor and analyze email performance metrics, including open rates, click-through rates, and conversions.
• Implement A/B testing to refine email content, subject lines, and calls-to-action.
• Segment email lists based on user behavior and demographics to personalize content.
• Conduct cold calls as required to drive engagement and book meetings.
• Occasionally conduct face-to-face client meetings.
• Create email databases for lead generation and stay updated with industry trends and best practices in email marketing.

Must-Haves:

• Excellent writing and communication skills.
• Familiarity with AI language models and prompting.
• Analytical mindset and data interpretation abilities.
• Passion for startups and entrepreneurship.
• Immediate availability to join.
• Ability to multitask in a fast-paced environment.

As the Technical Content and copywriter at Alt Mobility, you would be a key player in shaping our brand's narrative by creating technical content that effectively communicates the value and benefits of our fleet maintenance solutions to a diverse audience. You will work closely with the founders, engineering, and marketing teams to develop compelling content that showcases our technical expertise and commitment to sustainability.

Responsibilities:

• Develop and execute technical and comprehensive content strategy that aligns with our brand identity and company objectives.
• Write clear, persuasive, and engaging copy for various marketing materials, including websites, product descriptions, brochures, emails, social media, and more.
• Create thought leadership articles, whitepapers, case studies, and blog posts to showcase our expertise and drive engagement within the B2B space.
• Collaborate with cross-functional teams to gather insights, technical details, and product information to inform your content creation.
• Translate complex technical concepts into accessible and engaging content for diverse audiences.
• Optimise content for SEO to ensure maximum visibility and organic reach.
• Edit and proofread content to ensure accuracy, consistency, and adherence to brand guidelines.
• Stay current with industry trends, competitive analysis, and emerging topics to inform your content strategy.
• Contribute to brainstorming sessions and creative discussions to generate innovative content ideas.
• Manage multiple projects and deadlines, adapting your writing style to suit different channels and target audiences.

Qualifications:

• At least 3+ years of experience in the technical content and copywriting role in a 0-1 stage product start-up or from an automotive/EV background.
• Proven portfolio showcasing a range of written content, including web copy, articles, blog posts, and marketing materials.
• Bachelor's degree in Marketing, Communications, English, Journalism, or a related field (Master's degree and Engineering is a plus).
• Strong storytelling and narrative-building skills, with the ability to create compelling and informative content.
• Exceptional writing, editing, and proofreading abilities.
• Familiarity with SEO principles and best practices for content optimization.
• Creative thinker with the ability to convey technical information in an accessible and engaging manner.
• Proficiency in using digital marketing tools.

Why should you join us?

• The Sector: EVs are the next big thing to disrupt the transportation sector. You will be working at the intersection of mobility, data science and finance.
• Growth: The experienced founding team has deep insights about the sector and is looking at creating India’s largest EV ecosystem platform - consolidating EV, logistics, finance, charging, and OEMs all under a single roof. You will be in the top 50 employees to join the company and witness exponential growth.
• Traction: The company owns a fleet of over 5,000 vehicles across 8 cities in India, managing an AUM of over $8mn in just the last 16 months. The EV sector is growing at a very fast pace and we have positioned ourselves as the leader in this sector. The company is profitable and self-sustainable.
• Investors: Backed by marquee global institutional investors, who will lead the series A as well within the next 12 months.
• We are already making revenues! Ask us how? 
• All of the above perks, along with an insurance plan, a cool office,  a competitive market salary and a great culture to work with a high potential 0-1 stage, collaborative and dynamic startup culture.

Fill this google form: https://forms.gle/B5J9p3uR4m63PQ6T9 

to connect directly with the hiring team

Join us in our mission to transform the future of sustainable mobility. As a Content & Copy Writer, you will play a pivotal role in shaping the landscape of electric vehicles and with focus on building our brand by crafting compelling content and with a passion for driving growth in a dynamic startup environment, we shall together make a positive impact on the world. 

SDE2 IOS Developer (Remote), 3+ years of experience

Grip Invest (http://www.gripinvest.in">www.gripinvest.in)

Why should you look at this role?

Salary Bracket: 20-35 LPA

Healthy work-life Balance

Core values

Health insurance

Provident fund

Annual Bonus

What else?

• Great culture based on the following core values

• Courage
• Transparency
• Ownership
• Commitment
• Celebration

• Lean structure and no micromanaging. You get to own your work
• The company just turned one so you get a seat on a rocket ship that's just taking off!
• High focus on Learning & Development and monetary support for relevant up skilling
• Competitive compensation along with equity ownership for wealth creation

Company Size- less than 50

About the company

Grip is building a new category of investment options for the new-age of Indians. Millennial don’t communicate, shop, pay, entertain or work like the previous generation - then why should they invest the same way? Started in June’20, Grip has seen 35% month-on-month growth to become one of India’s fastest-growing destinations for alternative investments. Today, Grip offers a unique investment option of leasing assets to some of India’s most disruptive businesses like Udaan, Stanza Living, Furlenco, Bounce, BlueStone, FabAlley and LetsTransport. With a minimum investment size of INR 20,000, Grip is democratizing investment options that have only been available to the largest funds and family offices. Finance and technology (FinTech) is what we do, but people are at the core of our mission. From client-facing roles to technology, and everywhere in between, you’ll work alongside a diverse team who loves to solve problems, think creatively, and fly the plane as we continue to build it.

Employer Reviews

“Work from home”

“Free work culture”

For more reviews, click here

https://www.glassdoor.co.in/Overview/Working-at-Grip-EI_IE4118155.11,15.htm">https://www.glassdoor.co.in/Overview/Working-at-Grip-EI_IE4118155.11,15.htm

What will you do every day?

• Writing clean and efficient codes for iOS applications
• Monitoring the performance of live apps and work on optimizing them at the code level
• Identifying and resolving bottlenecks, rectifying bugs and enhancing application performance
• Working with iOS Interface Builder, and creating UI screens and components through Storyboards as well as programmatically.
• Network programming fundamentals.

Your Superpowers

• 3+ years of professional iOS development and UI experience.
• Deep understanding of iOS 6+ SDK and Swift
• Experience with video streaming is a big plus.
• Comprehensive understanding of Apple’s design principles and interface guidelines.
• Understanding of REST and JSON, and experience with utilizing REST on mobile clients.
• Good understanding of Version Control principles, preferably using Git
• Experience using Web Services and Data parsing using JSON , XML, etc.
• Familiarity with the latest web technologies like REST API, MQTT, and other server-side principles.
• Excellent understanding of optimization and performance issues across iOS software layers.
• Experience shipping a few iOS apps.
• Strong collaboration, communication, and creative thinking skills

Responsibilities for Staff Engineer role:

• Having experience in Java/Python/Golang along with Springboot, Micorservices, RDBMS
• Experience required: 10yrs to 15 yrs.

Role Description

Responsible for developing web applications as per the product requirements with a pre-approved design across multiple platforms using programming tools for Web development and Mobile application development. Work collaboratively with ML scientists, engineers, product managers, and Business SMEs in seeking details on the requirements, writing up technical specifications, proposing the tools and methods for the solution, developing the application after necessary approvals, unit testing the solution, providing testing support, and troubleshooting support for testers, participating in deployment plan, deployment and post-deployment support. Application development will involve wrapping the deep learning algorithms to provide a smart and engaging user experience.

General Requirements

• Should be familiar and have a working knowledge of different databases like MySQL, MongoDB, web servers (e.g. Apache)
• Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Fluent with multi-tier systems, client-server concepts.
• Experience in debugging application programs, troubleshooting techniques, root cause analysis of problems.
• Must possess the good understanding and proven techniques incorporating Data Security concepts in application development.
• Knowledge and experience with applications running on on-premises data centers and on Cloud services.
• Experience working in a Project Team and exposure to test-driven development, different project methodologies such as Agile.
• Very good communication skills with collaborative, positive, can-do, user-centered attitude in a team environment.
• Innovative thinking capabilities, ability to multitask, maintain attention to detail in pressure and time sensitive situations.
• Demonstrated ability to interpret requirements and deliver reliable, scalable, tested solutions.
• Fluent in English, reading, writing, speaking and listening.

Key Requirements

• BS / B. Tech / BE degree in Computer Science or equivalent.
• Minimum 3 years of experience in building on web technologies and frameworks (JavaScript / TypeScript / HTML / CSS / AngularJS / Electron / ReactJS) database (MySQL or MongoDB ) and backend Technologies (Python, NodeJS, Java etc)
• Experience developing desktop and mobile application

• 3+ years of experience in native android app development.
• Strong programming experience in Core Java, Android SDK
• Experience working with Kotlin is a plus
• Experience working with Media player
• Experience working with offline app & content security, Encryption and Decryption  
• Experience working with FCM 
• Experience with web services integration, REST API framework, social media and other third party integrations
• Write good quality code, unit tests, automation and performing code reviews.
• Should have Experience of Social Integration.
• Ready to take complete ownership of multiple products, work alone on project if required  
• Good knowledge in Android services/Framework layer and its debugging
• Experience with version control systems, preferably Git.
• Shipped multiple Android Applications that are currently available in the Google Play Store
• Good knowledge of data structures, algorithms and time/space complexity analysis.

• Good problem solving abilities.

• Ability to communicate well with Product and Engineering Team

• Experience with a start-up would be added advantage.