Head of Technical Support (B2B SaaS)

Job Role - Power BI Lead

9 to 12 Years Experience Required. 

Location - Pune Baner/ Vimaan Nagar 

Work Model - Hybrid (Wednesday and Thursday WFO) 12 PM to 9 PM 

Experience with Banking or GRC Domain is preferred. 

• JOB SUMMARY
• Role Overview: We are seeking a highly skilled Power BI Expert to design, develop, implement and governance of Power BI solutions. Ideal candidate will have in-depth knowledge of Power BI architecture, data modeling, governance, embedded analytics and database management. The role requires expertise Power BI Data Gateways, report deployment, and governance frameworks ensuring scalable and secure data solutions.
• PRIMARY RESPONSIBILITIES                                             
• Power BI Lead & Implementation:
•  Design, develop, and deploy interactive Power BI reports and dashboards.
•  Create efficient data models to optimize performance and scalability.
•  Develop complex DAX expressions for business logic and calculations.
•  Optimize report performance by using best practices in Power BI and SQL
• Power BI Architecture & Configuration:
•  Configure and manage Power BI Data Gateways for secure and seamless data access
•  Define and enforce Power BI workspace, dataset, and security policies.
•  Implement row-level security (RLS) and data governance best practices.
•  Establish data refresh schedules and ensure efficient data ingestion pipelines.
•  Maintain and enhance Power BI Premium and Embedded solutions.
• Embedded Analytics & Integration:
•  Integrate Power BI reports with external applications using Power BI Embedded.
•  Work with Power BI REST APIs to automate workflows.
•  Integrate Power BI with Oracle, SQL Server, MySQL, Microsoft Share point, Excel, Cloud data source etc.,
•  Database & Performance Optimization:
•  Write optimized SQL queries and stored procedures for report development.
•  Ensure high-performance data refreshes and query execution.
•  Work with ETL team to improve data integration with PowerBI
•  Governance & Security:
•  Define Power BI governance framework and best practices for standardization.
•  Monitor user access, performance, and usage analytics to drive efficiency.
•  Manage user roles, access controls, and data security.
•  PowerApps & Power Automate (Nice to Have):
•  Build PowerApps applications to extend Power BI functionality and create
• interactive business solutions
•  Automate data flows and reporting updates using Power Automate (Flows,
• Triggers, Approvals, Notifications, etc.).
•  Integrate Power BI, PowerApps, and Power Automate to create end-to-end
• business process automation.
•  Stakeholder Collaboration 
• Training:
•  Work closely with business users, data engineers, and leadership teams to understand and document reporting requirements.
•  Provide training and best practice guidance to Power BI users across the organization.
•  Develop self-service Power BI frameworks to empower business teams for reporting.
•  Troubleshoot Power BI performance and user issues.

ABOUT US

Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

THE POSITION

Ashnik is looking for talented and passionate people to be part of technical support team. You will be responsible for solving technical problems to ensure uptime. You will assist customers with their technical issues and questions around specific technology, including configuration and tuning and performance. Successful candidate should understand the importance of ownership of the problem and way to get it solved by leveraging the team in given time.

RESPONSIBILITIES

• Be the First point of contact for support queries
• Be responsible for solving customer queries and tickets in timely manner.
• Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
• Log monitoring, event monitoring and resolving tickets in defined SLA.
• Apply updates and patches to keep the software up-to-date in line with organizational policies
• Provide support for installation and configuration.
• Monitor and identify areas of performance improvement
• Identify and write scripts for automating support tasks.
• Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.

ESSENTIAL SKILLS

• Hands-On experience and skills in Linux operating system
• Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
• Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
• Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
• Experience in NoSQL or RDBMS technology is desirable
• Python/Node.js or relevant data processing programming experience is preferred.
• Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
• Knowledge of real-time data collection with various data sources.
• Experience in deploying scalable Elastic cluster is desirable

QUALIFICATION AND EXPERIENCE

• 2 -4 years of experience in technical support role.
• At least 2+ years experience working across multi-cultural and geographically distributed teams
• Experience in trouble shooting, maintaining and supporting production setup
• Engineering or equivalent degree
• Ability to interact effectively with customers for problem resolution.
• Sense of urgency and ownership to get problems solved in timely manner
• Attention to details.
• Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.

LOCATION: Bangalore

Experience: Minimum 2 yrs

Package: upto 8 LPA

• 5 years of experience as Java/Jee Developer, Springboot
• Good knowledge of OOPS concepts.
• Experience in Java8, JSP, Spring Core, Spring MVC, Spring Rest & Spring JPA Repository
• Experience in Hibernate, relational databases and sql.
• Experience in Rest API development.
• Experience in implementation of Jasper Reports
• Familiar with Git & Maven

ABOUT US:
Pingahla was founded by a group of people passionate about making the world a better place by harnessing
the power of Data. We are a data management firm with offices in New York and India.Our mission is to help transform the way companies operate and think about their business. We make it easier
to adopt and stay ahead of the curve in the ever-changing digital landscape. One of our core beliefs is
excellence in everything we do!

JOB DESCRIPTION:
Pingahla is recruiting ETL & BI Test Manager who can build and lead a team, establish infrastructure, processes
and best practices for our Quality Assurance vertical. The candidates are expected to have at least 5+ years of experience with ETL Testing and working in Data Management project testing. Being a growing company, we will be able to provide very good career opportunities and a very attractive remuneration.

JOB ROLE & RESPONSIBILITIES:
• Plans and manages the testing activities;
• Defect Management and Weekly & Monthly Test report Generation;
• Work as a Test Manager to design Test Strategy and approach for DW&BI - (ETL & BI) solution;
• Provide leadership and directions to the team on quality standards and testing best practices;
• Ensured that project deliverables are produced, including, but not limited to: quality assurance plans,
test plans, testing priorities, status reports, user documentation, online help, etc. Managed and
motivated teams to accomplish significant deliverables within tight deadlines.
• Test Data Management; Reviews and approves all test cases prior to execution;
• Coordinates and reviews offshore work efforts for projects and maintenance activities.

REQUIRED SKILLSET:
• Experience in Quality Assurance Management, Program Management, DW - (ETL & BI)
Management
• Minimum 5 years in ETL Testing, at least 2 years in the Team Lead role
• Technical abilities complemented by sound communication skills, user interaction abilities,
requirement gathering and analysis, and skills in data migration and conversion strategies.
• Proficient in test definition, capable of developing test plans and test cases from technical
specifications
• Single handedly looking after complete delivery from testing side.
• Experience working with remote teams, across multiple time zones.
• Must have a strong knowledge of QA processes and methodologies
• Strong UNIX and PERL scripting skills
• Expertise with ETL testing & hands-on with working on ETL tool like Informatica, DataStage
PL/SQL is a plus.
• Excellent problem solving, analytical and technical troubleshooting skills.
• Familiar with Data Management projects.
• Eager to learn, adopt and apply rapidly changing new technologies and methodologies.
• Efficient and effective at approaching and escalating quality issues when appropriate.

1. Degree in Design, Fine Arts or related field
2. You have prior experience as a Graphic Designer as well as a strong portfolio of related projects
3. You possess a good knowledge of design tools such as Adobe InDesign, Illustrator, Dreamweaver, Photoshop
4. You pay strong attention to detail and have a keen eye for aesthetics
5. You have excellent communication skills and can clearly articulate your ideas, designs, and suggestions
6. You are a strong team player who can collaborate effectively with different stakeholders

Your responsibilities will include:

1. Taking design briefs to understand requirements

2. Conceptualizing and developing design concepts, graphics, and layouts

3. Designing and producing collateral in accordance with brand guidelines

4. Presenting ideas, concepts, and design solutions to various stakeholders and incorporating their feedback into the final design

5. Liaising with suppliers and service providers to ensure proofs are of good quality and in line with production specifications.
   
   

Rajasthan Studio is looking for young and bright minds for its upcoming innovative, never-experienced-before app platform for virtual art experiences.

We are looking for programmers with problem-solving skills and critical thinking abilities for the position of Back End developer. Back End developers are responsible for creating a bridge between customers and business logic, optimizing applications for maximum efficiency, creating dashboards for internal teams, and maintaining brand consistency across the application, among other duties.

Backend Web Developers are responsible for managing the interchange of data between the server and the users. The role's primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. A basic understanding of front-end technologies is necessary as well.

Responsibilities -

• Creating RESTful API/GraphQL to be consumed by Flutter developers
• Building reusable code and libraries for future use
• Optimization of the application for maximum speed and scalability
• Implementation of security and data protection
• Design and implementation of data storage solutions
• Participate in the entire application lifecycle, focusing on coding and debugging
• Write clean code to develop functional web applications
• Troubleshoot and debug applications
• Provide training and support to internal teams

Skill & Qualifications -

• Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3
• Understanding accessibility and security compliances
• User authentication and authorization between multiple systems, servers, and environments
• Integration of multiple data sources and databases into one system
• Management of hosting environment, including database administration and scaling an application to support load changes
• Data migration, transformation, and scripting
• Setup and administration of backups
• Outputting data in different formats
• Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform
• Creating database schemas that represent and support business processes
• Implementing automated testing platforms and unit tests
• Proficient understanding of code versioning tools, such as Git
• Proficient understanding of OWASP security principles
• Understanding of “session management” in a distributed server environment
• Knowledge of Yii framework - version 2 (preferred)

Job Description :

- The engineer should be highly motivated, able to work independently, work and guide other engineers within and outside the team. 

- The engineer should possess varied software skills in Shell scripting, Linux, Oracle database, WebLogic, GIT, ANT, Hudson, Jenkins, Docker and Maven

- Work is super fun, non-routine, and, challenging, involving the application of advanced skills in area of specialization.

Key responsibilities :

- Design, develop, troubleshoot and debug software programs for Hudson monitoring, installing Cloud Software, Infra and cloud application usage monitoring.

Required Knowledge :

- Source Configuration management, Docker, Puppet, Ansible, Application and Server Monitoring, AWS, Database Administration, Kubernetes, Log monitoring, CI/CD, Design and implement build, deployment, and configuration management, Improve infrastructure development, Scripting language.

- Good written and verbal communication skills

Qualification :

Education and Experience : Bachelors/Masters in Computer Science

Open for 24- 7 shifts