Head of Technical Support (B2B SaaS)

Oracle Record-to-Report (RTR) Functional Consultant

 Location : Remote

Experience : 7+yrs

Job Description  

Key Responsibilities

• Lead functional workshops for Record-to-Report (R2R) processes across General Ledger (GL), Subledger Accounting (SLA), Fixed Assets (FA), Cash Management (CM), Intercompany, and Financial Close.

• Analyze current-state financial processes and design future-state R2R flows aligned with Oracle Fusion Financials Cloud best practices.

• Configure Oracle Fusion modules for GL, FA, CM, Intercompany, SLA rules, and accounting transformations including FAH-based accounting if applicable.

• Develop Business Process Design documents, Configuration Workbooks, Functional Design Specifications (FDS) and end-to-end process documentation.

• Support chart of accounts design, financial calendar setup, ledger configuration, and reporting hierarchy definition.

• Validate R2R integration touchpoints with Procurement (PTP), Order-to-Cash (OTC), Projects (PPM), FAH, and EPM (FCCS/EPBCS).

• Collaborate with Integration teams to define and test interfaces for journals, bank statements, asset data, and intercompany transactions using OIC, FBDI, REST/SOAP APIs.

• Support financial data migration including COA mapping, opening balances, asset conversion, bank configuration, and reconciliation.

• Create and execute test scenarios for SIT, UAT, regression testing, and period-close simulations.

• Validate R2R accounting accuracy across subledgers, SLA rules, FAH transformation rules, and GL postings.

• Provide functional support for cutover, period close readiness, deployment, and hypercare activities.

• Collaborate with reporting teams to validate OTBI, BI Publisher, and financial statement reports.

Required Qualifications:

• Bachelor’s degree in Accounting, Finance, Business, Engineering, or related discipline.

• 10–15+ years of ERP experience with 7+ years in Oracle Fusion Financials Cloud focused on GL, FA, CM, Intercompany, SLA and related R2R processes.

• Strong understanding of subledger-to-ledger accounting, SLA rules, financial reporting, and multi-currency, multi-ledger environments.'

• Experience with FAH (Fusion Accounting Hub) for accounting transformations and integration with upstream systems.

• Familiarity with downstream reporting and consolidation requirements using FCCS / EPBCS. • Experience working with integrations using OIC, FBDI, REST/SOAP APIs, and R2R reporting tools (OTBI, BI Publisher).

• Hands-on experience with data migration, GL balances, asset conversions, and cash/bank migration.Prior experience supporting multi-region deployments (NA, EMEA, APAC) and quarterly Oracle Cloud updates.

• Excellent communication, documentation, and stakeholder management skills.

• Preferred Certifications: Oracle Cloud Financials (GL/FA/CM) Certification

About Vijay Sales

Vijay Sales is one of India’s leading electronics retail brands with 160+ stores nationwide and a fast-growing digital presence. We are on a mission to build the most advanced data-driven retail intelligence ecosystem—using AI, predictive analytics, LLMs, and real-time automation to transform customer experience, supply chain, and omnichannel operations.

Role Overview

We are looking for a highly capable AI Engineer who is passionate about building production-grade AI systems, designing scalable ML architecture, and working with cutting-edge AI/ML tools. This role involves hands-on work with Databricks, SQL, PySpark, modern LLM/GenAI frameworks, and full lifecycle ML system design.

Key Responsibilities

Machine Learning & AI Development

• Build, train, and optimize ML models for forecasting, recommendation, personalization, churn prediction, inventory optimization, anomaly detection, and pricing intelligence.
• Develop GenAI solutions using modern LLM frameworks (e.g., LangChain, LlamaIndex, HuggingFace Transformers).
• Explore and implement RAG (Retrieval Augmented Generation) pipelines for product search, customer assistance, and support automation.
• Fine-tune LLMs on company-specific product and sales datasets (using QLoRA, PEFT, and Transformers).
• Develop scalable feature engineering pipelines leveraging Delta Lake and Databricks Feature Store.

Databricks / Data Engineering

• Build end-to-end ML workflows on Databricks using PySpark, MLflow, Unity Catalog, Delta Live Tables.
• Optimize Databricks clusters for cost, speed, and stability.
• Maintain reusable notebooks and parameterized pipelines for model ingestion, validation, and deployment.
• Use MLflow for tracking experiments, model registry, and lifecycle management.

Data Handling & SQL

• Write advanced SQL for multi-source data exploration, aggregation, and anomaly detection.
• Work on large, complex datasets from ERP, POS, CRM, Website, and Supply Chain systems.
• Automate ingestion of streaming and batch data into Databricks pipelines.

Deployment & MLOps

• Deploy ML models using REST APIs, Databricks Model Serving, Docker, or cloud-native endpoints.
• Build CI/CD pipelines for ML using GitHub Actions, Azure DevOps, or Databricks Workflows.
• Implement model monitoring for drift, accuracy decay, and real-time alerts.
• Maintain GPU/CPU environments for training workflows.
• 
  

Must-Have Technical Skills

Core AI/ML

• Strong fundamentals in machine learning: regression, classification, time-series forecasting, clustering.
• Experience in deep learning using PyTorch or TensorFlow/Keras.
• Expertise in LLMs, embeddings, vector databases, and GenAI architecture.
• Hands-on experience with HuggingFace, embedding models, and RAG.

Databricks & Big Data

• Hands-on experience with Databricks (PySpark, SQL, Delta Lake, MLflow, Feature Store).
• Strong understanding of Spark execution, partitioning, and optimization.

Programming

• Strong proficiency in Python.
• Experience writing high-performance SQL with window functions, CTEs, and analytical queries.
• Knowledge of Git, CI/CD, REST APIs, and Docker.

MLOps & Production Engineering

• Experience deploying models to production and monitoring them.
• Familiarity with tools like MLflow, Weights & Biases, or SageMaker equivalents.
• Experience in building automated training pipelines and handling model drift/feedback loops.

Preferred Domain Experience

• Retail/e-commerce analytics
• Demand forecasting
• Inventory optimization
• Customer segmentation & personalization
• Price elasticity and competitive pricing

Our growing company is in need of an experienced and resourceful Technical support engineer responsible for the sales of retail products, services, and goods to customers. Guide the buyer's journey, helping convert prospects and closing deals. We’re searching for professionals that have a solid track record of creating long-term value for organizations. 

We’re looking for executives who are customer-obsessed and ready to solve the changing needs of our clients. Candidates should have strong communication skills, experience in selling IT products to corporate and Government agencies.

Job Title: Demo sales associate (DSA) - Inside Sales Location: Koramangala, Bangalore (Work from Office) Employment type: Permanent Incentives structure: Weekly (Every Friday) Salary : 7.4Lac per annum ( (5 LPA fixed + 2.4 LPA variable) Working Days: 6 days (Tuesday -Sunday) Experience:- 0-1yrs Mondays weekoff

JOB DESCRIPTION

 This is an individual contributor role in a high performance target-driven sales environment that emphasizes on selling unique programs designed for children in ages 6-14 years. Your role will start with contacting parents over the phone and convincing them to enrol their children to WizKlub programs.  Candidates should be willing to talk to 60-70 customers everyday over the phone - video calling pitching WizKlub programs and regular sales follow-ups to drive admissions / sales.  Candidates will be taking up revenue responsibility to drive 5-7 lakh revenue (Sales) per month. Prefer candidates who have worked on revenue targets in the earlier organizations.  Should be working 6 days a week, Mondays week-off.  Should be able to build rapport with customers (Parents) by understanding Customer profile & problems to explain the implication of ineffective learning methods and explain the benefits of WizKlub programs.

• Keeping up-to-date with alterations to immigration laws.
• Meeting with prospective and extant clients to gauge which services they require.
• Providing clients with all pertinent documentation.
• Assisting clients with the completion of paperwork, and ensuring that this is submitted on time.
• Verifying the authenticity of paperwork and supporting documents.
• Ensuring that pets undergo medical checkups, and then making appropriate accommodations to ensure that they are transported in a safe and legal manner.
• Helping clients to find appropriate shipping solutions.

Candidate should have experince in L2 L3 Testing
Experience in Automation, Manual and Rgression Testing
Scripting language Python
Experience in Networking