Head of Technical Support (B2B SaaS)

Job Summary

We are seeking an experienced Java + Kafka Developer to design, develop, and maintain high-performance, event-driven applications. The ideal candidate will have strong backend development skills in Java and hands-on experience with Apache Kafka for building scalable, real-time data processing systems.

Key Responsibilities

• Design and develop event-driven microservices using Java and Apache Kafka
• Build and maintain Kafka producers, consumers, topics, and streams
• Implement message processing, retries, error handling, and idempotency
• Develop and integrate RESTful APIs
• Ensure high availability, scalability, and performance of Kafka-based systems
• Monitor, troubleshoot, and optimize Kafka and application performance
• Collaborate with architects, DevOps, and QA teams
• Participate in code reviews and follow best practices
• Contribute to system design and technical discussions

Required Skills

• 6+ years of experience in Java backend development
• Strong hands-on experience with Apache Kafka
• Experience with event-driven and streaming architectures
• Solid understanding of microservices architecture
• Experience with REST APIs
• Good knowledge of multithreading, concurrency, and JVM concepts
• Familiarity with SQL / NoSQL databases
• Strong problem-solving and debugging skills

Job Description: NPCI BBPS / VISA / RuPay Partnership Program Specialist

Role: NPCI Partnership & Integration Specialist

Location:noida

Experience: 5–10 years in payments / banking / fintech domain

Key Responsibilities

• Drive partnership initiatives with NPCI, BBPS, VISA, NADA, and RuPay under regulatory and business frameworks.
• Manage end-to-end BBPS onboarding process (Biller/Agent/Operating Unit).
• Handle compliance, certification, and audit requirements as per NPCI and RBI guidelines.
• Coordinate with technical teams for API integration (BBPS, VISA, RuPay) and ensure smooth deployment.
• Build business cases for new bill categories, payment products, and recurring payments.
• Work with internal stakeholders to design settlement, reconciliation, and reporting processes.
• Maintain strong relationships with NPCI, card networks, and other ecosystem partners.
• Stay updated on NPCI circulars, regulatory changes, and new partnership programs.

Key Skills & Competencies

• Strong knowledge of NPCI platforms – BBPS, UPI, NACH, RuPay.
• Hands-on experience with BBPS integrations (via BBPOU/BOU APIs, Setu, BillAvenue, or direct).
• Familiarity with card schemes (VISA / RuPay) and recurring payments.
• Deep understanding of RBI guidelines, compliance frameworks, and certification processes.
• Excellent stakeholder management (with NPCI, banks, fintechs).
• Strong project management skills for partnership programs.
• Technical knowledge of payment APIs, settlement flows, and reconciliation tools is a plus.

Preferred Background

• Worked in fintechs / PSPs / bill payment aggregators (e.g., Setu, BillAvenue, PayU, Paytm, PhonePe, Razorpay).
• Prior experience with NPCI sandbox certification.
• Exposure to bank partnerships, merchant acquiring, and biller onboarding.

Roles and Responsibilities:The incumbent will be:

1.) Responsible for inbound/outbound prospect calls and convert them into sales.

2.) Sell products by establishing and developing relationships with prospects.

3.) Ability to convert high revenue leads.

4.) Ability to retain customers to increase repeat business.

5.) Customer identification, call planning, account management and closing.

6.) Maintain all clients contact details in CRM system (Clients Contacts, Call Reports, Price Quotes, Email Correspondence.

7.) Develop and maintain business plans to achieve sales targets.

Desired profile:

1. Graduate in any stream. Engineering graduates preferred.

2. Experience in online / telesales / telemarketing.

3. Proficiency in spoken English is a must.

4. Familiarity with e-commerce and its components

5. Knowledge on software like Zoho CRM, Salesforce is an added advantage.

6. Highly analytical, self-driven individuals preferred.

Overall 8+ years of experience in performance testing.

Should know App Dynamics Or any monitoring tools.

About the job

About Reflektive's Engineering Team

We are seeking a Senior Software Engineer, Front End to help scale Reflektive to being the market leader for employee performance management. The main question to be answered: Can you help a

company scale?

Reflektive has major initiatives to tackle in the next year. Initiatives range from internal scaling, security, engagement, new verticals, pervasive technologies, research and development, data and

analytics, and customer tools. Reflektive’s Senior Software Engineer will contribute in their area of specialization. S/he will help us solve complex design challenges and mature our platform to handle

increasing traffic and scale.

You'll join a lean, prolific team where everyone, including you, is active in the product-defining and development process (where deploying new features every 2 weeks is common). You'll know the

customers we're talking to, and the needs of each one. As a result, you know where your initiative and drive can best make a difference (and be recognized!)

Our engineering team consists of developers from a wide array of backgrounds. Our team primarily focuses on Rails and Javascript, but is always ready to use the best tool for the job when it makes

sense. Following Scrum practices, we work closely with the Product Management team to develop features that focus on empowering and developing employees. Our team is a tight knit, friendly

group of engineers that are dedicated to learning from and teaching to each other. Team members regularly contribute to and optimize our engineering practices and processes. Our team wants to

make software engineering fun, easy, and fulfilling, so we've come up with a set of values that we

apply to our software every day: Simple, Flexible, Consistent, Predictable, Efficient, and Pragmatic.

Responsibilities

● Depending on your specialization, projects/initiatives may include: Security, scaling distributed systems, working on our core services related to user management, building out new verticals, guiding new engagement features, scaling traffic/imports/exports,

and managing APIs.

● Work extremely cross-functionally across Engineering and Product Management.

● Deliverable: (30 days) Own a feature; possibly being paired with another engineer. (60days) Own and drive a new initiative. (90 days) Bring that initiative to production.

Desired Skills and Experience

• Expert proficiency in Java/Kotlin, Kafka/Pulsar, SQL, Docker and kubernetes.
• Overall 4+ years of experience as Java full stack developer using any modern frameworks.
• Strong knowledge on Data structure and Algorithm knowledge
• Previous experience working in ReactJS/AngularJS (2+ years)
• Knowledge of Analytics and LookerML would be added plus.
• Exposure to cloud environment AWS.
• Knowledge of unit testing frameworks including Junit.
• Startup experience is strongly desired.
• You learn quickly, you’re adaptable and versatile.
• Experience in an Agile and Scrum environment.

About Reflektive

Forward-thinking organizations use Reflektive’s people management platform to drive employee performance and development with Real-Time Feedback, Recognition, Check-Ins, Goal Management,

Performance Reviews, 1-on-1 Profiles, and Analytics. Reflektive’s more than 500 customers include Blue Origin, Comcast, Instacart, Dollar Shave Club, Healthgrades, Wavemaker Global, and Protective

Life. Backed by Andreessen Horowitz, Lightspeed Venture Partners, and TPG Growth, Reflektive has raised more than $100 million to date, and was ranked the 13th Fastest Growing Company in North

America on Deloitte’s 2018 Technology Fast 500TM.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status,

veteran status, or disability status.

We are looking for a Smart Product Marketer Intern or Consultant who can own the marketing responsibilities for our software products.

1. Marketing skills

• Drafting Marketing Plans,
• Growth Hacking
• A/B testing
• Landing page creation(HTML)
• Content Creation
• Understanding Google Analytics
• Google Ads.

2. Content

• Emails
• Content for Website
• App Store
• PlayStore
• SEO

1. Take the product to new heights to increase our revenue.
2. Understanding the competitors, market, user problems, customer requirements, market trends.
3. Collect and analyze data and create reports to help assess the right moves to capture the target market.
4. Assist the assigned Manager and the team.

5. Brainstorm ideas with the team for planning the right strategy for the Product.

Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.

1. Apply for your CV and past work to be reviewed.
2. Receive a telephonic interview or assessment upon filling the final step form.
3. Receive offer letter if selected.

Our hiring process takes less than 24 hours from the time you receive the Final Step form.

Validity: Up to Dec 2023

- Apply soon, the earliest applicant would be preferred over the late applicants.

1. Minimum 4+ years of mobile application development experience in native and excellent coding skills in Swift, RxSwift, RxCocoa, Objective-C
2. Any experience on MVVM, VIPER
3. Should have deep knowledge of the iOS SDK and IDE development tools.
4. Experience developing client-server applications using technologies and web services APIs such as JSON, REST.
5. Has hands-on experience with unit testing.
6. Extensive experience in using various architecture, frameworks, and design patterns in designing/refactoring a highly optimized mobile is a must.
7. Solid understanding of the agile development process and experience.
8. Experience working in TDD (Test Driven Development) and CI/CD (Continuous Integration/Deployment) environment is a plus.
9. Implement clean and manageable code incorporating best practices on security
10. Collaborate with cross-functional teams from both offshore and onsite to define, design, and ship new features.
11. Unit-test code for robustness, including edge cases, usability, and general reliability.
12. Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
13. Review code, bug triage and execute multiple releases as per business demand
14. Involvement with API team to design request / response contract
15. MVVM & VIPER is a must
16. Background fetch
17. Swift latest or minimum version 4 and Swift basics

• Track & effectively address queries with timeliness and accuracy.
• Answer incoming queries over phone and emails

• Resolve any customer complaints in a prompt and professional manner.
• Collaborate to ensure customer satisfaction.

• Should be able to work, manage & maintain the CRM software.
• Coordinate with internal managers for updating data
• Maintain complete and accurate customer correspondence data.