
Customer Support Representative
We have opportunity for Customer Care Support / Customer Service
Job Location : Ambavadi ( Ahmedabad)
Fresher can also apply
Job timing : Day shft ( 6 days working, 1st, 3rd & 5th Saturday off)
Job Description :
We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions. Attracts potential customers by answering question suggesting information about services. Identify and assess customer’s needs to achieve satisfaction follow communication procedures, guidelines; policies.
Handling call and email inquiries /queries raise by the prospects & clients.
Accuracy, attention to detail and ability to explain complex information clearly and simply.
He who applies must have Product Knowledge, Quality Focus, Problem Solving,
Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing
Information and Multi-tasking.
Qualifications :
Minimum qualification required is graduate/post graduate degree in any field except engineering.
The candidate should have minimum 0-5 years of experience from the Mutual Fund Industry or candidate from any other industry with an experience to handle Clients. ( Fresher can also apply)
He/she should have a right attitude.
We are looking for a candidate with fluency of atleast 3 languages i.e. English, Hindi & Gujarati and an excellent Verbal Vocal communication skill in English.
Candidate should have be loyal, honest.
Candidate should have a long term vision & should be decision maker.

About Prudent Corporate Advisory Services
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SENIOR INFORMATION SECURITY ENGINEER (DEVSECOPS)
Key Skills: Software Development Life Cycle (SDLC), CI/CD
About Company: Consumer Internet / E-Commerce
Company Size: Mid-Sized
Experience Required: 6 - 10 years
Working Days: 5 days/week
Office Location: Bengaluru [Karnataka]
Review Criteria:
Mandatory:
- Strong DevSecOps profile
- Must have 5+ years of hands-on experience in Information Security, with a primary focus on cloud security across AWS, Azure, and GCP environments.
- Must have strong practical experience working with Cloud Security Posture Management (CSPM) tools such as Prisma Cloud, Wiz, or Orca along with SIEM / IDS / IPS platforms
- Must have proven experience in securing Kubernetes and containerized environments including image security,runtime protection, RBAC, and network policies.
- Must have hands-on experience integrating security within CI/CD pipelines using tools such as Snyk, GitHub Advanced Security,or equivalent security scanning solutions.
- Must have solid understanding of core security domains including network security, encryption, identity and access management key management, and security governance including cloud-native security services like GuardDuty, Azure Security Center etc
- Must have practical experience with Application Security Testing tools including SAST, DAST, and SCA in real production environments
- Must have hands-on experience with security monitoring, incident response, alert investigation, root-cause analysis (RCA), and managing VAPT / penetration testing activities
- Must have experience securing infrastructure-as-code and cloud deployments using Terraform, CloudFormation, ARM, Docker, and Kubernetes
- B2B SaaS Product companies
- Must have working knowledge of globally recognized security frameworks and standards such as ISO 27001, NIST, and CIS with exposure to SOC2, GDPR, or HIPAA compliance environments
Preferred:
- Experience with DevSecOps automation, security-as-code, and policy-as-code implementations
- Exposure to threat intelligence platforms, cloud security monitoring, and proactive threat detection methodologies, including EDR / DLP or vulnerability management tools
- Must demonstrate strong ownership mindset, proactive security-first thinking, and ability to communicate risks in clear business language
Roles & Responsibilities:
We are looking for a Senior Information Security Engineer who can help protect our cloud infrastructure, applications, and data while enabling teams to move fast and build securely.
This role sits deep within our engineering ecosystem. You’ll embed security into how we design, build, deploy, and operate systems—working closely with Cloud, Platform, and Application Engineering teams. You’ll balance proactive security design with hands-on incident response, and help shape a strong, security-first culture across the organization.
If you enjoy solving real-world security problems, working close to systems and code, and influencing how teams build securely at scale, this role is for you.
What You’ll Do-
Cloud & Infrastructure Security:
- Design, implement, and operate cloud-native security controls across AWS, Azure, GCP, and Oracle.
- Strengthen IAM, network security, and cloud posture using services like GuardDuty, Azure Security Center and others.
- Partner with platform teams to secure VPCs, security groups, and cloud access patterns.
Application & DevSecOps Security:
- Embed security into the SDLC through threat modeling, secure code reviews, and security-by-design practices.
- Integrate SAST, DAST, and SCA tools into CI/CD pipelines.
- Secure infrastructure-as-code and containerized workloads using Terraform, CloudFormation, ARM, Docker, and Kubernetes.
Security Monitoring & Incident Response:
- Monitor security alerts and investigate potential threats across cloud and application layers.
- Lead or support incident response efforts, root-cause analysis, and corrective actions.
- Plan and execute VAPT and penetration testing engagements (internal and external), track remediation, and validate fixes.
- Conduct red teaming activities and tabletop exercises to test detection, response readiness, and cross-team coordination.
- Continuously improve detection, response, and testing maturity.
Security Tools & Platforms:
- Manage and optimize security tooling including firewalls, SIEM, EDR, DLP, IDS/IPS, CSPM, and vulnerability management platforms.
- Ensure tools are well-integrated, actionable, and aligned with operational needs.
Compliance, Governance & Awareness:
- Support compliance with industry standards and frameworks such as SOC2, HIPAA, ISO 27001, NIST, CIS, and GDPR.
- Promote secure engineering practices through training, documentation, and ongoing awareness programs.
- Act as a trusted security advisor to engineering and product teams.
Continuous Improvement:
- Stay ahead of emerging threats, cloud vulnerabilities, and evolving security best practices.
- Continuously raise the bar on a company's security posture through automation and process improvement.
Endpoint Security (Secondary Scope):
- Provide guidance on endpoint security tooling such as SentinelOne and Microsoft Defender when required.
Ideal Candidate:
- Strong hands-on experience in cloud security across AWS and Azure.
- Practical exposure to CSPM tools (e.g., Prisma Cloud, Wiz, Orca) and SIEM / IDS / IPS platforms.
- Experience securing containerized and Kubernetes-based environments.
- Familiarity with CI/CD security integrations (e.g., Snyk, GitHub Advanced Security, or similar).
- Solid understanding of network security, encryption, identity, and access management.
- Experience with application security testing tools (SAST, DAST, SCA).
- Working knowledge of security frameworks and standards such as ISO 27001, NIST, and CIS.
- Strong analytical, troubleshooting, and problem-solving skills.
Nice to Have:
- Experience with DevSecOps automation and security-as-code practices.
- Exposure to threat intelligence and cloud security monitoring solutions.
- Familiarity with incident response frameworks and forensic analysis.
- Security certifications such as CISSP, CISM, CCSP, or CompTIA Security+.
Perks, Benefits and Work Culture:
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.
10+ years experience in data engineering or backend engineering
Should have a product based company experience
2+ years in a technical leadership or team-lead role
Expert-level experience with Kafka for high-throughput streaming systems
Strong hands-on expertise with PySpark for distributed data processing
Advanced experience with AWS Glue for ETL orchestration and metadata management
Proven experience building and upgrading real-time data lakes at scale
Hands-on knowledge of data warehouses such as Redshift or Snowflake
Experience with AWS services including S3, Kinesis, Lambda, and RDS
Sales Team Lead – creating and managing KPI & KRA
Job Summary:
We are looking for a proactive and result-oriented Sales Team Lead who will be
responsible for leading the sales team, setting clear KPI & KRA frameworks, and
driving revenue growth. The role involves managing team performance, creating
measurable targets, tracking productivity, and ensuring alignment with overall
business goals.
Key Responsibilities:
Design, implement, and monitor KPI and KRA frameworks for the sales team.
Define clear performance metrics such as revenue targets, conversion rates,
pipeline growth, client acquisition, and retention.
Set monthly, quarterly, and annual sales targets aligned with company
objectives.
Track individual and team performance against KPIs and provide actionable
insights.
Continuously review and refine KPIs to improve productivity and efficiency.
Lead, mentor, and motivate the sales team to achieve targets.
Conduct regular performance reviews and provide coaching and feedback.
Identify skill gaps and organize training or development sessions.
Ensure accountability and ownership across the team.
Monitor sales pipeline, forecasting, and deal closures.
Ensure proper lead management and follow-ups.
Prepare weekly and monthly performance reports.
Analyze sales data and share insights with management.
Ensure CRM is updated with accurate and timely data.
Streamline sales processes and improve team efficiency.
Implement best practices and tools for performance tracking.
Required Skills & Qualifications:
Bachelor’s degree in Business, Marketing, or related field.
10 years of sales experience with at least 5 years in a team lead role.
Strong experience in creating and managing KPIs/KRAs.
Excellent leadership, communication, and analytical skills.
Strong understanding of sales metrics, reporting, and CRM tools.
Ability to drive team performance and meet deadlines.
Python. Django Rest Framework experience would be great, but not essential! We prioritise
quality over quantity.
Postgres with InfluxDB, Oracle, MySQL and Redis experience a plus.
Docker, Kubernetes, Helm, OpenShift and associated tooling.
AWS, especially ECS, Lambda, RDS and DynamoDB. Performance and uptime are super
important to us.
The challenge of scaling a global, distributed API to 10,000+ requests per second.
We have SDKs in a bunch of languages, so the more polyglot you are the better.
If you like writing JS and React that would be awesome too.
· Work Experience: 7+yrs
Technical Expertise
Must Have Skills:
· Proven experience as a Fusion Technical Consultant with strong expertise in Oracle Integration Cloud (OIC),
· Strong hand on experience generating BI reports (strictly Mandatory)
· Proficiency in Java, PL/SQL, Web Services, and other relevant programming languages.
· Strong problem-solving skills and the ability to troubleshoot complex technical issues independently.
· Prior experience in a customer-facing technical support role is a plus resolving P1/P2 tickets in a close deadline.
· Hands-on experience with Oracle Fusion Middleware technologies, including Oracle SOA Suite, Oracle Service Bus, and ADF.
· Excellent communication skills, both written and verbal, to effectively interact with clients and team members.
· Oracle certifications in Fusion Middleware and OIC are highly desirable.
Good To Have Skills:
· Good to have functional knowledge of AR, AP, GL,CM, Expense, FA, Procurement side.
Key Responsibilities:
· Collaborate with clients to understand their technical requirements and challenges related to Oracle Fusion applications and Oracle Integration Cloud (OIC).
· Provide expert-level support and troubleshooting for technical issues, system outages, and integration bottlenecks in a timely and efficient manner.
· Diagnose and resolve complex technical problems related to Fusion applications, OIC integrations, interfaces, and extensions.
· Perform root cause analysis and implement preventive measures to avoid future technical glitches.
· Collaborate with cross-functional teams, including developers, functional consultants, and business analysts, to ensure seamless integration and functionality.
· Develop and maintain technical documentation, including troubleshooting guides, best practices, and solution implementation details.
· Participate in regular status meetings with clients to address support requests, provide updates, and offer recommendations for process improvement.
· Stay updated with the latest releases, patches, and updates related to Oracle Fusion applications and OIC.
Professional Attributes:
· Flexibility
· Willing to work in shifts
· Willing to learn attitude
· Work location: Chennai/WFH
You'll be trained first on content writing through online meets. After that, you'll be required to do the assigned tasks.
- Day-to-day tasks will be given
- Remote work
- Flexible timings
- Duration - 2 months
- Earning opportunities will be introduced
- Certificate and Letter Of Recommendation on completion
1. Develop backend for applications in ecommerce/insurance/wealth management businesses
2. Design technically sound systems and deliver results in a fast manner
3. Building highly performant applications setting top standards in respective industries
Basic qualifications :
1. 2-4 years experience building highly performant applications in Python
2. Expertise in Python frameworks like Django
3. Familiarity with Rest of API
5. Good grasp on data structures and proficiency in problem-solving
6. Knowledge of design patterns
Anyone interested send me the resume.
Greetings from CloudTrains Technologies!
CloudTrains is a digital product agency that designs & builds new-age technology helping Fortune 500 companies & next-generation start-ups to drive growth & build the future of digital inventions. We are a highly curated team of 500+ certified developers, outside-of-the-box thinkers, lean product-first methodology, and an obsession with making game-changing mobile-based products.
As one of the largest mobile app development companies in the world, we have handled over 900+ complex projects of various brands like Tech Mahindra, HCL, Freshmenu, Cobone, Unnati Silks where we worked on mobile apps, IoT, Wearables, Blockchain, AR/VR, cloud integration, cross-platform, on-demand, enterprise mobility, web, mCommerce and alike.
Job brief :
We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be at the front of the company and will have the liberty to create and apply an effective sales strategy.
The goal is to drive sustainable financial growth by boosting sales and creating strong bonds with clients.
Responsibilities :
- Increasing the value of current customers while attracting new ones.
- Develop a growth strategy focused both on financial gain and customer satisfaction.
- Identifies trendsetter ideas by researching industry and related events, publications, and announcements.
- Keep records of sales, revenue, invoices etc.
- Managing and retaining relationships with existing clients.
- Account Management for both B2B and B2C clients.
Requirements:
- Proven working experience of 1 year as a business development manager, sales executive or a relevant role in the IT Service Industry.
- Proven sales track record
- Experience in customer support is a plus
- Proficiency in MS Office.
- Proficiency in English
- Market knowledge
- Communication and negotiation skills
- Ability to build rapport
Why CloudTrains Technologies?
- Hackathons and Tech Talks
- Free Workshops
- Free Breakfast
- All Hands Parties
- Activity and Fun Zones
- Mentorship and Guidance
Creating compelling, high-end, white hat ROI driven SEO oriented content, as well as reworking existing content
Creating specific SEO content that motivates CRO
Managing content and making content recommendations for a diverse clientele
Flexing between various types of content including articles, blogs, press releases, viral marketing content and promotional web content, with the ability to write, proof and edit all
Communication that scaffolds between team and management on key information with a sensitivity for detail and timelines
Desired Attributes:
Passion and ability to develop content specifically for SEO and internet marketing
Ability to think outside of the box when problem solving, yet be able to identify, respect and work creatively within boundaries
Ability to clearly communicate to the tech savvy as well as in lay man’s terms, interchangeably
Flexibility when it comes to the ability to adapt
MVP status when it comes to working on a team
A solid moral compass, ongoing internal motivation and autonomy
Skills and Qualifications:
Bachelor’s degree in journalism, communications or related
2-3 years’ Experience in web related marketing and development
1+ years practical experience in SEO, WordPress and web design support
Outstanding listening and “social listening” skills
Relative fluency and knowledge of HTML, Photoshop, etc as well as the motivation and skill set necessary to stay on top of the latest digital tools and trends
Full understanding and ongoing commitment to high end ROI and CRO
Outstanding organizational skills, attention to detail and a finely attuned sense of urgency
Please contact us at your earliest convenience if your career objective is to develop content for an SEO firm that believes in the unlimited potential of its mission, clientele and employees!









