
Customer Support Representative
We have opportunity for Customer Care Support / Customer Service
Job Location : Ambavadi ( Ahmedabad)
Fresher can also apply
Job timing : Day shft ( 6 days working, 1st, 3rd & 5th Saturday off)
Job Description :
We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions. Attracts potential customers by answering question suggesting information about services. Identify and assess customer’s needs to achieve satisfaction follow communication procedures, guidelines; policies.
Handling call and email inquiries /queries raise by the prospects & clients.
Accuracy, attention to detail and ability to explain complex information clearly and simply.
He who applies must have Product Knowledge, Quality Focus, Problem Solving,
Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing
Information and Multi-tasking.
Qualifications :
Minimum qualification required is graduate/post graduate degree in any field except engineering.
The candidate should have minimum 0-5 years of experience from the Mutual Fund Industry or candidate from any other industry with an experience to handle Clients. ( Fresher can also apply)
He/she should have a right attitude.
We are looking for a candidate with fluency of atleast 3 languages i.e. English, Hindi & Gujarati and an excellent Verbal Vocal communication skill in English.
Candidate should have be loyal, honest.
Candidate should have a long term vision & should be decision maker.

About Prudent Corporate Advisory Services
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2. ETL on GCP Cloud - Build pipelines (Python/Java) + Scripting, Best Practices, Challenges
3. Knowledge of Batch and Streaming data ingestion, build End to Data pipelines on GCP
4. Knowledge of Databases (SQL, NoSQL), On-Premise and On-Cloud, SQL vs No SQL, Types of No-SQL DB (At Least 2 databases)
5. Data Warehouse concepts - Beginner to Intermediate level
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13.People with functional knowledge of the mutual fund industry will be a plus Should be willing to work from Chennai, office presence is mandatory
Role & Responsibilities:
● Work with business users and other stakeholders to understand business processes.
● Ability to design and implement Dimensional and Fact tables
● Identify and implement data transformation/cleansing requirements
● Develop a highly scalable, reliable, and high-performance data processing pipeline to extract, transform and load data from various systems to the Enterprise Data Warehouse
● Develop conceptual, logical, and physical data models with associated metadata including data lineage and technical data definitions
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● Provide research, high-level design, and estimates for data transformation and data integration from source applications to end-user BI solutions.
● Provide production support of ETL processes to ensure timely completion and availability of data in the data warehouse for reporting use.
● Analyze and resolve problems and provide technical assistance as necessary. Partner with the BI team to evaluate, design, develop BI reports and dashboards according to functional specifications while maintaining data integrity and data quality.
● Work collaboratively with key stakeholders to translate business information needs into well-defined data requirements to implement the BI solutions.
● Leverage transactional information, data from ERP, CRM, HRIS applications to model, extract and transform into reporting & analytics.
● Define and document the use of BI through user experience/use cases, prototypes, test, and deploy BI solutions.
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Position: eComm & digital manager (SFCC, SFRA)
Location: Gurgaon
Experience: 9+ year
Qualification: Bachelor’s degree in IT
Key Deliverables (Essential functions & Responsibilities of the Job):
· Create, Manage & enhance the applications landscape in the areas of eComm & digital function. Work with IT Leader for application in digital & eComm application instances (with dependencies from global demandware/SFCC platform + JV partner) and integrations for the same in India eComm landscape.
· Establish and maintain IT processes to manage site IT operations, resolve issues and prioritize enhancement requests in support of our eComm strategic direction
· Ensure that the systems under the responsibilities meet the SLAs and are stable and serves the purpose in minimal costs.
· Contribute to eComm IT strategy by managing staff; researching and implementing technological strategic solutions in the area of expertise.
· Identify eComm & digital demands in a timely and comprehensive manner and ensure business
· requirements are clearly articulated and documented including Change requests, discovery phase for new enhancements.
· Leverage, recommend and implement solutions & enhancements whenever deemed fit and provide training to relevant teams where necessary.
· Accountable for project delivery of applications or technology in time & budgets.
· Manage personnel and outside contractor(s) as required.
· Where required, to provide leadership, welfare and coaching to your team.
Key Relationships:
· Internal business customers in eComm & digita.
· Global IT Vendor, market and global (HQ) colleagues, Local vendor partners
· Internal staff - direct reports (where applicable)
· IT vendors, contractors (where applicable)
Knowledge Skills and Abilities:
· This eComm & digital manager will employ interpersonal and organizational skill sets and must have the ability to work both independently with limited oversight and collaboratively across multiple projects. She/he must be highly motivated and able, with his/her knowledge of our systems, to apply that knowledge within an interdisciplinary environment. This Manager must have facilitative capacities for clear and timely communication to support collaborative enterprises among distinct units.
· Strong understanding of leading eComm solutions with hands on experience primarily into Salesforce Commerce Cloud with SFRA framework, Process modelling & process management of eComm store operations & other digital areas. Technical & process aspects of eComm store front
· Proven business process analysis skills - ability to define problems, collect data, establish facts, document findings, draw valid conclusions and propose solutions.
· Good to have - DC inventory management experience, order management system (Sterling or any other OMS) & various integration aspects of various applications in overall eComm architecture.
· Knowledge of the application deployment life cycle with strong analytical, systems and structured analysis, and social skills and with the ability to view issues and requirements from a business perspective.
· Ability to manage and lead effectively in a team environment, coordinating multiple tasks in parallel. Very strong on technical project management & solution architecture skills & ITIL trained.
· Very strong team skills and experience in waterfall, iterative and agile methodology. Person should be well versed in working in scrum team and trained in cloud tech.
· This individual must be highly focused and one who can motivate multiple teams to maintain progress toward project milestones while anticipating potential barriers and suggesting creative solutions.
· Ability to effectively interact with all levels of business via phone, written communication and in person.
· Management and leadership skills.
Mail updated resume with below details-
Total Experience-
Relevant experience-
Experience in SFCC and SFRA –
Current CTC-
Expected CTC-
Notice period-
Current Location-
Would you be comfortable with job location (Gurgaon) ?
Email: etalenthire[at]gmail[dot]com
Satish: 88O2 74 9743
Google search: Glan management consultancy
Experience: -
* Minimum 2 year of coding experience in ReactJS (TypeScript), HTML, CSS-Pre-processors, or CSS-in-JS in creating Enterprise Applications with high performance for Responsive Web Applications.
* Minimum 2 year of coding experience in NodeJS, JavaScript & TypeScript and NoSQL Databases.
* Developing and implementing highly responsive user interface components using React concepts. (self-contained, reusable, and testable modules and components)
* Architecting and automating the build process for production, using task runners or scripts
* Knowledge of Data Structures for TypeScript.
* Monitoring and improving front-end performance.
* Banking or Retail domains knowledge is good to have.
* Hands on experience in performance tuning, debugging, monitoring.
Technical Skills: -
* Excellent knowledge developing scalable and highly available Restful APIs using NodeJS technologies
* Well versed with CI/CD principles, and actively involved in solving, troubleshooting issues in distributed services ecosystem
* Understanding of containerization, experienced in Dockers, Kubernetes.
* Exposed to API gateway integrations like 3Scale.
* Understanding of Single-Sign-on or token-based authentication (Rest, JWT, OAuth)
* Possess expert knowledge of task/message queues include but not limited to: AWS, Microsoft Azure, Pushpin and Kafka.
* Practical experience with GraphQL is good to have.
* Writing tested, idiomatic, and documented JavaScript, HTML and CSS
* Experiencing in Developing responsive web-based UI
* Have experience on Styled Components, Tailwind CSS, Material UI and other CSS-in-JS techniques
* Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, and other web services used in the system
* Writing non-blocking code, and resorting to advanced techniques such as multi-threading, when needed
* Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
* Documenting the code inline using JSDoc or other conventions
* Thorough understanding of React.js and its core principles
* Familiarity with modern front-end build pipelines and tools
* Experience with popular React.js workflows (such as Flux or Redux or ContextAPI or Data Structures)
* A knack for benchmarking and optimization
* Proficient with the latest versions of ECMAScript (JavaScript or TypeScript)
* Knowledge of React and common tools used in the wider React ecosystem, such as npm, yarn etc
* Familiarity with common programming tools such as RESTful APIs, TypeScript, version control software, and remote deployment tools, CI/CD tools
* An understanding of common programming paradigms and fundamental React principles, such as React components, hooks, and the React lifecycle
* Unit testing using Jest, Enzyme, Jasmine or equivalent framework
* Understanding of linter libraries (TSLINT, Prettier etc)
Functional Skills: -
* Experience in following best Coding, Security, Unit testing and Documentation standards and practices
* Experience in Agile methodology.
* Ensure quality of technical and application architecture and design of systems across the organization.
* Effectively research and benchmark technology against other best in class technologies.
Soft Skills: -
* Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness, by sharing deep knowledge and experience.
* Self-motivator and self-starter, Ability to own and drive things without supervision and works collaboratively with the teams across the organization.
* Have excellent soft skills and interpersonal skills to interact and present the ideas to Senior and Executive management.
Requirements
JD-
• Experience in C# ASP.NET + MVC + Entity Framework development
• Experience in JavaScript and jQuery
• Experience in Web Services and third party API Integrations
• Experience in SQL Server databases
Responsibilities
• Design, code, test, and manage various applications
• Collaborate with the engineering team and product team
• Follow outlined standards of quality related to code and systems
• Deploy tested code to the production environment
Amagi is a SaaS platform that lets every content owner deliver their content to consumers anytime, anywhere, to any device. Amagi helps bring entertainment to hundreds of millions of consumers leading the transformation in media consumption. We believe in a connected ecosystem bringing content owners, distribution platforms, consumers and advertisers together to create great experiences.
Amagi grew by 136% last year and is on its way to double itself again this year. The market leader in FAST (Free Ad-supported Streaming TV), it delivers more than 500 media brands to 1500+ end points and is growing exponentially.
At Amagi, our Internal Enterprise Platforms are key to our continued growth. The success of our products is dependent on the success of our internal processes and their ability to provide scalable, reliable and intuitive experiences to our customers, partners and internal stakeholders.
We are looking for an Engineering Director to help us lead the efforts of building Enterprise platforms to automate Lead to Cash process area including setting up the CRM platform, implementation of billing platform and automating process areas related to managing the disputes, account receivables and account payables. The ideal candidate would be responsible for the successful delivery of a scalable and flexible Enterprise platform, applications and workflows related to Lead to Cash process area.
Role reporting into: Chief Executive Officer
Individuals reporting into this role: Software Development Manager - CRM, Software Development Manager - Billing and AR/AP
Location: Bangalore, India
Key responsibilities include (but are not limited to):
- Participate in the overall design and development discussions
- Support Product Management team in establishing product roadmaps.
- Instil a customer centric and quality-focused culture by using best practices and metrics to ensure desired outcomes
- Focus on building a high performing and highly skilled team.
- Drive engineering excellence by tracking engineering efficiency using relevant metrics
- Demonstrate strong business and technology acumen.
Person Specification:
- 18+ years of overall SDLC experience with 10+ years of experience managing large scale cloud application/platform engineering teams.
- Well versed with at least of one cloud of the platforms, AWS or GCP
- Experience developing the usage/subscription based billing for SaaS products, working with CRM and ERP platforms.
- Strong CS fundamentals (object oriented analysis, data structures, algorithms)
- Experience delivering highly available, scalable, low latency and robust distributed cloud systems.
- Experience with both SQL and NoSQL technologies
- Excellent command over Data Structures and Algorithms.
- Good exposure to CI/CD & Devops environments.
- Knowledge of core Finance & Operations concepts
- Salesforce sales and revenue cloud knowledge
- NetSuite, Salesforce, Freshdesk integration experience
- Working experience with any of the enterprise cloud platforms or applications.
Hood is a new-age anonymous social network.
Hood has recently raised $3.2Mn seed funding and is backed by top VCs, 16+ unicorn founders including Vijay Shekhar Sharma - PayTM CEO, Ritesh Agarwal- OYO CEO, Kunal Shah - Cred CEO and outstanding management team.
Role & Responsibilities
1. Design, build and improve the mobile experiences in the identity, chat and
communication business functions.
2. Solve technical problems and build the next generation of products for our
consumers, drivers and merchants.
3. Improve the testability and maintainability of the code
4. Build reusable iOS software components for interfacing with multiple applications
5. Work with backend engineering teams, both within and outside the team to build
robust, well-designed interfaces.
6. Formulate and create clear and efficient technical documentation.
7. Write code that is clear, concise, performant, tested, and easily understood by others
8. Work with backend engineering teams, both within and outside the team to build robust, well-designed interfaces.
Requirements
1. 2-4 years of experience in the application (iOS) development and product delivery.
2. Predictability and balance of product delivery speed and quality.
3. In-depth knowledge of iOS app architecture and implementation including
proficiency in Swift programming, Cocoa, Xcode and the iOS SDK.
4. Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics
5. Strong problem-solving and analytical skills and a proven track record of being able to respond effectively to customer situations.
6. A command over the technology ecosystem and the ability to learn and ramp up on the latest trends.
7. Experience with building products catering to millions and Knowledge of WebSockets and experience in managing libraries is a plus.
What you can expect from us
1. Learning Budget: If there's a workshop, book, or event you think will help you learn, we'll
cover your bill.
2. Health insurance for you and your family.
What happens after you apply?
Step 1: Within 7 days of your application our wholesome, original & expressive - our people Team will reach out to you for a quick chat.
Step 2: Within 4-6 days of chatting with the People Team, you will get a call from someone from your future team to discuss the job role.
Step 3: If all goes well, we’ll schedule a call with your future manager to deep dive into the role with you and for you to show off your skills through a small task.
Step 4: After a quick interaction with the People Team, If our vibes match, a quick call with our Founders.
If we mutually enjoy the 4 steps, we onboard you with a big smile :)
NOTE
At any step, if things don't work out, we will proactively send out an email. You are welcome to
ask for detailed feedback and re-apply in the future.
We prefer [Passion>Skills>Education]
Company Description:
At Bungee Tech, we help retailers and brands meet customers everywhere and, on every occasion, they are in. We believe that accurate, high-quality data matched with compelling market insights empowers retailers and brands to keep their customers in the center of all innovation and value they are delivering.
We provide a clear and complete omnichannel picture of their competitive landscape to retailers and brands. We collect billions of data points every day and multiple times in a day from publicly sources. Using high-quality extraction, we uncover detailed information on products or services, which we automatically match, and then proactively track for price, promotion, and availability. Plus, anything we do not match helps to identify a new assortment opportunity.
Empowered with this unrivalled intelligence, we unlock compelling analytics and insights that once blended with verified partner data from trusted sources such as Nielsen, paints a complete, consolidated picture of the competitive landscape.
We’re looking for a Sr. Full Stack Developer who will take a key role on our team. Our
Full Stack developer must have knowledge in all stages of software development.
You’ll be working alongside other engineers and developers, collaborating on the
various layers of the infrastructure for our SAAS platforms.
Responsibilities:
• Design, implement, maintain & support data intensive analytics based backend services using node.js, javascript
• Design, implement, maintain & support UI components using React.js, Html, CSS, Javascript
• Design, implement, maintain & support data persistence stores that back the backend services using both NoSql & Sql based databases
• Work with graphic designers and convert designs to visual elements.
• Maintain quality, performance and ensure responsiveness of applications.
• Understand and implement security and data protection.
• Focus on Engineering and Operation excellence
• Mentor fellow engineers to get projects executed
Qualifications:
• 5+ years of experience in building horizontally scalable backend services & responsive UI on the cloud
• 5+ years of experience building backend services using Node.js and persistence stores like DynamoDB(NoSQL), AuroraDB(RDBMS/SQL), Elastic Search & S3.
• 5+ years of experience building responsive UI using react.js, angular.js, html, CSS, javascript
• Strong in problem solving, dealing with ambiguity, coding, DS, algorithm
• Strong in Architecting SaaS systems on the cloud with focus on OE, Reliability, Availability, Security, Performance and Cost optimization
• Strong in writing modular, maintainable code using the right design patterns
• Experience with AWS and other cloud technologies.
BENEFITS:
At Bungee, you can work from anywhere in India. We offer flexibility in schedules, reimbursments for home office expenses, a top notch health plan that covers you and your family, retirement benefit and generous paid time off.
Annual Salary: Cash Compensation + Employee Stock Options.
Sportz Interactive (SI) works with its clients and partners to revolutionize the sports fan experience across consumption points by creating best-in-class, kickass products. SI was founded in 2002 as a B2B sports content business. Through the years, it gained immense reputation for its state-of-the-art hosted solutions, digital simulators, match centers and fantasy games. Sportz Interactive has a fantastic reputation in the online sports community, having worked with clients across the globe including the likes of The International Cricket Council, STAR Sports, Yahoo!, AOL, Eurosport, Castrol, Web 18, NDTV, Nimbus, Times of India, Rediff.com and Singtel amongst others.
Sportz Interactive provides in-depth sports information and content and specializes in product development for the web, mobile and other interactive platforms.
http://www.sportzinteractive.net/">www.sportzinteractive.net
2+ years of experience on web technologies.
Primary Responsibilities:
- Coding and debugging pure JavaScript, polyglot and multi-lingual applications.
- Working closely with Technical Lead/Project Manager to ensure development timelines are met.
- Contribute with ideas to improve system design or streamline product delivery.
- Working with challenging applications involving Real Time Data.
- Working on different platforms including the usage of the Native SDKs provided on JavaScript.
Required Skills:
- Strong experience in developing applications using Javascript and Jquery.
- Minimum 2 years of experience in React.JS is a must.
- Experience in any other Javascript libraries is an added advantage.
- Create different types of Charts and Graphics with the help of HTML5 Canvas, SVG etc.
- Should possess understanding of UI design and its behavior across devices (desktops to smart phones).
- Good to have worked with APIs exposed by social media sites like Facebook, Twitter, Instagram etc.
- Experience in working with data structures such as XML and JSON.
- Added knowledge of mobile development frameworks like jQuery Mobile is an added advantage.
- Good communication and problem-solving skills.
- Should be a self-starter and should have the ability to work under pressure.
- Should be passionate about sports.
Mandatory: Passionate about sports, Problem solving, Team player, Target & Result oriented









