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Customer Support Representative
Customer Support Representative
Prudent Corporate Advisory Services's logo

Customer Support Representative

0 - 5 yrs
₹3L - ₹4L / yr
Ahmedabad
Skills
fresher
student
fresh graduate
Customer Support
Customer Service
customer care
Technical support
digital support
BANKING SUPPORT

We have opportunity for Customer Care Support / Customer Service 


Job Location : Ambavadi ( Ahmedabad)


Fresher can also apply


Job timing : Day shft ( 6 days working, 1st, 3rd & 5th Saturday off)


Job Description :


We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions. Attracts potential customers by answering question suggesting information about services. Identify and assess customer’s needs to achieve satisfaction follow communication procedures, guidelines; policies.

Handling call and email inquiries /queries raise by the prospects & clients.

Accuracy, attention to detail and ability to explain complex information clearly and simply.

He who applies must have Product Knowledge, Quality Focus, Problem Solving,

Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing

Information and Multi-tasking.


Qualifications :


Minimum qualification required is graduate/post graduate degree in any field except engineering.


The candidate should have minimum 0-5 years of experience from the Mutual Fund Industry or candidate from any other industry with an experience to handle Clients. ( Fresher can also apply)


He/she should have a right attitude.


We are looking for a candidate with fluency of atleast 3 languages i.e. English, Hindi & Gujarati and an excellent Verbal Vocal communication skill in English.


Candidate should have be loyal, honest.


Candidate should have a long term vision & should be decision maker.

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About Prudent Corporate Advisory Services

Founded :
2000
Type
Size
Stage

About

Prudent Corporate Advisory Services Ltd. (also known as Prudent CAS Ltd.) is an Investment Solution providing company and one of India's leading & successful platform providers for the distributors. It started off as a distribution house and a financial intermediary, named Prudent Fund Manager in the year 2000, catering to the investment needs of retail investors and corporates.
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