
Customer Support Representative
We have opportunity for Customer Care Support / Customer Service
Job Location : Ambavadi ( Ahmedabad)
Fresher can also apply
Job timing : Day shft ( 6 days working, 1st, 3rd & 5th Saturday off)
Job Description :
We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions. Attracts potential customers by answering question suggesting information about services. Identify and assess customer’s needs to achieve satisfaction follow communication procedures, guidelines; policies.
Handling call and email inquiries /queries raise by the prospects & clients.
Accuracy, attention to detail and ability to explain complex information clearly and simply.
He who applies must have Product Knowledge, Quality Focus, Problem Solving,
Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing
Information and Multi-tasking.
Qualifications :
Minimum qualification required is graduate/post graduate degree in any field except engineering.
The candidate should have minimum 0-5 years of experience from the Mutual Fund Industry or candidate from any other industry with an experience to handle Clients. ( Fresher can also apply)
He/she should have a right attitude.
We are looking for a candidate with fluency of atleast 3 languages i.e. English, Hindi & Gujarati and an excellent Verbal Vocal communication skill in English.
Candidate should have be loyal, honest.
Candidate should have a long term vision & should be decision maker.

About Prudent Corporate Advisory Services
About
Similar jobs
We are looking for Full Stack Developer.
Experience - 2 to 5 years
Location - Ahmedabad
5 Days working
Required Skills:
- Should have strong hands on experience in Node.js, React.js & Angular.js.
- Deep understanding of object - oriented JavaScript and design principles and standards, and has a solid programming background
- Experience handling different browser capabilities
- Hands - on experience in UI optimization best practice implementations
- Demonstrated ability to accurately estimate and scope development work
- Good analytical and problem - solving skills
- Communication skills are imperative both in written and in verbal form
- Excellent organizational and coordination skills
Senior Software Engineer - Backend
About the company
We are building analytics on natural language to help product development teams learn from large-scale customer feedback. Since our inception in 2020, we have been backed by top-tier VC firms from Silicon Valley and India. Today, we are proud to partner with some of the fastest scaling Product Led Growth companies. We are growing really fast and excited about having more people join us on this journey
Roles & Responsibilities
- Working closely with founders to develop the entire backend and build out product features at a rapid pace.
- Identifying and driving innovative solutions to address the most critical needs of our customers.
- Work in close collaboration with cross-functional partners in data science, design and frontend functions.
- Solve complex MLOps (model deployment, monitoring, training) challenges.
- Build cost effective and scalable systems.
- Contribute to product development by pitching in with ideas and doing proof-of-concepts.
Qualifications
- Over 2 years of work experience in the industry.
- Experience of domain modelling and deep understanding of distributed systems.
- Proficiency with any part of our technology stack: Golang, Serverless, Event Driven Architectures, NoSql/SQL, Elastic Search, Graphql, Microservice Architecture
- Hands-on experience in using versioning systems like Git.
- Experience working with CI/CD pipelines.
- Experience with automated test suites
- Strong interpersonal skills and a desire to work collaboratively to achieve objectives
- Excellent organisational and analytical abilities
Benefits and Perks
- Autonomy and Ownership
- Smart, Humble and Friendly peers
- Competitive remuneration package with equity options
- Generous vacation
- Maternity and Paternity leaves
- Learning & Development resources
- Initial grant to setup home-office
- Monthly stipend for coffee / nutritional supplements
ENGINEER / SR ENGINEER– JAVA/ JEE TECHNOLOGIES
PUNE
|
POSITION |
JAVA/JEE ENGINEER / SR ENGINEER |
|
EXPERIENCE |
4YRS – 12YRS |
|
LOCATION |
PUNE |
|
NOTICE PERIOD |
15- 30 DAY / IMMEDIATE JOINER WORK FROM OFFICE |
EXPERIENCE – 4+ YEARS (4-12 YEARS) EXPERIENCE IN JAVA/ JEE TECHNOLOGIES.
TECHNOLOGY/SKILLS – JAVA1.9, SPRING BOOT, WEB SERVICES, ORACLE, HTTP PROTOCOL, WEB PROXY, JUNIT, XML, JSON
QUALIFICATION – B.E, BTECH, BSC, BCA, BCS OR EQUIVALENT POST-GRADUATION IN ANY BRANCH PREFERABLY IN E&TC, COMPUTERS
OTHER TOOLS USED – ECLIPSE, JIRA, CONFLUENCE, MAVEN, JENKINS, GIT/ BITBUCKET (SOURCE VERSION CONTROL).
SOFT SKILLS – SELF-MOTIVATED, FOCUSED, GOOD TEAM PLAYER, POSITIVE ATTITUDE, GOOD COMMUNICATION SKILLS – WRITTEN AND VERBAL WITH PRODUCT MANAGEMENT, INTERNAL IT AND STAKEHOLDERS.
NICE TO HAVE – KNOWLEDGE OF CRYPTOLOGY, HSM AND KEY MANAGEMENT / PKI / X509, XML SIG /SML ENC, SMART CARD OPERATING SYSTEM, TELECOMMUNICATION (GSM) AND ELECTRONIC PAYMENT SYSTEM, PROVEN KNOWLEDGE TO WORK IN PROCESSES ACCORDING TO CMMI (LEVEL 3).
DETAILS – GOOD TO HAVE ATTRIBUTES:
- KNOWLEDGE OF SOFTWARE ARCHITECTURE, UNDERSTANDING AND PREPARING SEQUENCE DIAGRAMS, ARCHITECTURE, AND PROCESS DOCUMENTATION.
- EXPERIENCE IN ENTERPRISE APPLICATIONS IN THE PAYMENT / BANKING DOMAIN PREFERRED.
- ANALYSIS, DESIGN AND IMPLEMENTATION OF SMART CARD APPLICATIONS FOR THE PAYMENTS SECTOR (MASTERCARD, VISA.)
- TELECOM/ EMBEDDED SYSTEMS OR SMART CARDS BACKGROUND.
- IDENTIFY AREAS FOR IMPROVEMENT TO ACHIEVE - OPERATIONAL EFFICIENCY, CUSTOMER SATISFACTION, AND VALUE ADDITION.
- PREFERABLY NO TRAVEL CONSTRAINTS.
- HIGH / LOW-LEVEL DESIGNING.
-
Pixuate is a deep-tech AI start-up enabling businesses make smarter decisions with our edge-based video analytics platform and offer innovative solutions across traffic management, industrial digital transformation, and smart surveillance. We aim to serve enterprises globally as a preferred partner for digitization of visual information.
Job Description
We at Pixuate are looking for highly motivated and talented Senior DevOps Engineers to support building the next generation, innovative, deep-tech AI based products. If you are someone who has a passion for building a great software, has analytical mindset and enjoys solving complex problems, thrives in a challenging environment, self-driven, constantly exploring & learning new technologies, have ability to succeed on one’s own merits and fast-track your career growth we would love to talk!
What do we expect from this role?
- This role’s key area of focus is to co-ordinate and manage the product from development through deployment, working with rest of the engineering team to ensure smooth functioning.
- Work closely with the Head of Engineering in building out the infrastructure required to deploy, monitor and scale the services and systems.
- Act as the technical expert, innovator, and strategic thought leader within the Cloud Native Development, DevOps and CI/CD pipeline technology engineering discipline.
- Should be able to understand how technology works and how various structures fall in place, with a high-level understanding of working with various operating systems and their implications.
- Troubleshoots basic software or DevOps stack issues
You would be great at this job, if you have below mentioned competencies
- Tech /M.Tech/MCA/ BSc / MSc/ BCA preferably in Computer Science
- 5+ years of relevant work experience
- https://www.edureka.co/blog/devops-skills#knowledge">Knowledge on Various DevOps Tools and Technologies
- Should have worked on tools like Docker, Kubernetes, Ansible in a production environment for data intensive systems.
- Experience in developing https://www.edureka.co/blog/continuous-delivery/">Continuous Integration/ Continuous Delivery pipelines (CI/ CD) preferably using Jenkins, scripting (Shell / Python) and https://www.edureka.co/blog/what-is-git/">Git and Git workflows
- Experience implementing role based security, including AD integration, security policies, and auditing in a Linux/Hadoop/AWS environment.
- Experience with the design and implementation of big data backup/recovery solutions.
- Strong Linux fundamentals and scripting; experience as Linux Admin is good to have.
- Working knowledge in Python is a plus
- Working knowledge of TCP/IP networking, SMTP, HTTP, load-balancers (ELB, HAProxy) and high availability architecture is a plus
- Strong interpersonal and communication skills
- Proven ability to complete projects according to outlined scope and timeline
- Willingness to travel within India and internationally whenever required
- Demonstrated leadership qualities in past roles
More about Pixuate:
Pixuate, owned by Cocoslabs Innovative Solutions Pvt. Ltd., is a leading AI startup building the most advanced Edge-based video analytics products. We are recognized for our cutting-edge R&D in deep learning, computer vision and AI and we are solving some of the most challenging problems faced by enterprises. Pixuate’s plug-and-play platform revolutionizes monitoring, compliance to safety, and efficiency improvement for Industries, Banks & Enterprises by providing actionable real-time insights leveraging CCTV cameras.
We have enabled our customers such as Hindustan Unilever, Godrej, Secuira, L&T, Bigbasket, Microlabs, Karnataka Bank etc and rapidly expanding our business to cater to the needs of Manufacturing & Logistics, Oil and Gas sector.
Rewards & Recognitions:
- Winner of Elevate by Startup Karnataka (https://pixuate.ai/thermal-analytics/">https://pixuate.ai/thermal-analytics/).
- Winner of Manufacturing Innovation Challenge in the 2nd edition of Fusion 4.0’s MIC2020 organized by the NASSCOM Centre of Excellence in IoT & AI in 2021
- Winner of SASACT program organized by MEITY in 2021
Why join us?
You will get an opportunity to work with the founders and be part of 0 to 1 journey& get coached and guided. You will also get an opportunity to excel your skills by being innovative and contributing to the area of your personal interest. Our culture encourages innovation, freedom and rewards high performers with faster growth and recognition.
Where to find us?
Website: http://pixuate.com/">http://pixuate.com/
Linked in: https://www.linkedin.com/company/pixuate-ai
Work from Office – BengaluruPlace of Work:
Experience - 4-10yr
Location -Bangalore,Pune,Chennai,Hyderabad
NP - immediate joiner to 30 days
Job Brief
The job requires .Net Sr Backend Developer. This Developer is expected to have strong technical skills, work closely with the other team members in development and ability to work stand alone. Ability to work on a small team with minimal supervision, Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
Skills Requirement
- Bachelor’s degree in Computer Science or related field plus 3-5 Years of .Net relevant experience
- Familiarity with the .NET framework, SQL Server, and design/architectural patterns (e.g. Model-View-Controller (MVC))
- Knowledge of .NET languages (e.g. C#, Visual Basic .NET)
- Familiarity with architecture styles/APIs (REST, RPC)
- Understanding of Agile methodologies
- Good knowledge of databases like MySql, SQL. Ability to write optimized SQL queries and good knowledge of Stored Procedures.
- Sound knowledge of testing frameworks like NUnit, XUnit or MS test.
- Strong attention to detail
- Basic understanding of MultiThreading concepts
- Sound knowledge of Linq.
- Proven knowledge of WCF or Restful Web service creation
- Basic knowledge of frontend scripting languages like JavaScript, jQuery
- Sound knowledge of Design principle, OOPs concepts & Solid Principle
- Sound knowledge of Entity framework
- Experience with GitHub, Tortoise SVN Version Control
- Strong attention to detail
- Knack for writing clean, readable, and easily maintainable code
- Sound analytical, problem-solving, and communication skills.
Responsibilities
- Translate application storyboards and use cases into functional applications
- Design, build and maintain efficient, reusable, and reliable code
- Ensure the best possible performance, quality, and responsiveness of applications
- Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
- Help maintain code quality, organization, and automatization
- Utilizing Microsoft's .NET infrastructure to create software solutions that meet clients' requirements.
- Collaborating with coworkers to facilitate the creation of large, complex developments, as required.
- Reformulating existing code to ensure adherence to stipulated guidelines.
- Checking your code to detect and remedy errors and omissions.
- Testing your outputs to ensure that they are in excellent working order.
- Deploying developments and monitoring uptake by the target audience.
- Using clients' feedback to inform the creation of subsequent versions of each development.
- Remaining abreast of coding and technological changes that will impact your work.
⮚ Deliver technology solutions that are critical to the day-to-day operations and
continued growth of the business
⮚ Participate in requirements gathering sessions with business users
⮚ Document requirements for new features, data capture, process functions, reports,
and training
Functional and System Knowledge
⮚ Develop expertise on internal systems and understand the functionalities of the
system
⮚ Translate business requirements/problem statements into system changes
⮚ Analyze the impact of changes to previously implemented releases
⮚ Document business requirements, user stories, and solution approach
⮚ Understand system integrations and dependencies
⮚ Analyze the impact of changes on systems and integrations
Business Analysis
⮚ Process mapping and workflow creation
⮚ Assist in enforcement of project deadlines and schedules
⮚ Develop comprehensive testing structures and test plans
⮚ Execute tests, analyze and document results, and address issues as and when they
arise
⮚ Manage communication across all stakeholder groups
⮚ Be involved and engaged through software development life cycle and own
requirement management end to end from initiation through implementation
Qualifications:
Education: Bachelor’s degree in finance, accounting, MIS, business, technology, or
related field preferable
Work Experience: 3+ years of experience working as a Business Analyst or
Systems Analyst
Knowledge of banking and financial services domain, and one or more out of the loan
management process, credit risk, or asset-liability management
Other Requirements:
Keen interest in learning technology
Should be able to work in a demanding environment
Must have a go-getter attitude
Skills & Competencies
Skills
Technical Skills
⮚ Experience with functional and user acceptance testing (manual and automated)
including testing strategies, test case creation, execution and reporting
⮚ Experience with the Software Development Life Cycle including Waterfall and Agile
methodologies
⮚ Proficiency in user stories, acceptance criteria, test scenarios and related
documentation
⮚ Ability to write SQL queries and extract relevant reports
⮚ Knowledge of web services architecture and usage of APIs
⮚ Hands-on end-to-end software development experience, including requirements
gathering and testing
⮚ Analytical, problem-solving, and troubleshooting skills
⮚ Good understanding of BRD, User Stories, Mockups
⮚ Well versed with agile development methodology
Soft Skills
⮚ Strong written and oral communication, able to speak with the business experts
and understand the loan management and accounting domain
⮚ Well organized and consistently delivers on commitments
⮚ A great team player and should be able to work across multiple groups/teams
⮚ Interpersonal skills
Competencies
⮚ Business and System Analysis
⮚ Banking and Lending functional knowledge
⮚ API and Integrations
⮚ Functional Testing / UAT
- Lead, inspire, and influence to make sure your team is successful
- Partner with the recruiting team to attract and retain high-quality and diverse talent
- Establish great rapport with other development teams, Product Managers, Sales, and Customer Success to maintain high levels of visibility, efficiency, and collaboration
- Ensure teams have appropriate technical direction, leadership, and balance between short-term impact and long-term architectural vision.
- Occasionally contributing to development tasks such as coding and feature verifications to assist teams with release commitments, to gain an understanding of the deeply technical product as well as to keep your technical acumen sharp
You'll need:
- BS/MS degree in CS-or- a related field with 5+ years of engineering management experience leading productive, high-functioning teams
- Strong fundamentals in distributed systems design and development
- Ability to hire while ensuring a high hiring bar, keep engineers motivated, coach/mentor, and handle performance management
- Experience running production services in Public Clouds such as AWS, GCP, and Azure
- Experience with running large stateful data systems in the Cloud
- Prior knowledge of Cloud architecture and implementation features (multi-tenancy, containerization, orchestration, elastic scalability)
- A great track record of shipping features and hitting deadlines consistently; should be able to move fast, build in increments and iterate; have a sense of urgency, aggressive mindset towards achieving results and excellent prioritization skills; able to anticipate future technical needs for the product and craft plans to realize them
- Ability to influence the team, peers, and upper management using effective communication and collaborative techniques; focused on building and maintaining a culture of collaboration within the team
Job Description:
- The resource needs to have experience of working in Exalogic admin activities and Oracle products (Oracle Banking Platform, Exalogic & Weblogic).
- Technical role where he/she has to work on day to day assigned tasks
- Schedules and organizes work assignments and help out in managing client's demands to ensure their satisfaction.
Preferred Skills:
- Few of the activities are listed below
- Operational Support for 3 Exalogic Racks with
- Exalogic Infrastructure patching/upgrade (Compute Node, ILOM, Control Stack, IB Switch, ZFS Storage)
- 140+ VM’s spreading across DEV/QV/PROD/DR/IT to support along with WebLogic
- OEM12c/13c is used to monitor Exalogic machines
- Platinum support patching 2 times per year
- Exalogic ZFS storage management & advisory for optimization






