Customer Support Representative
We have opportunity for Customer Care Support / Customer Service
Job Location : Ambavadi ( Ahmedabad)
Fresher can also apply
Job timing : Day shft ( 6 days working, 1st, 3rd & 5th Saturday off)
Job Description :
We are looking for a Customer Care Executive to handle complaints, provide appropriate solution and alternatives within the time limits and follow up to ensure solutions. Attracts potential customers by answering question suggesting information about services. Identify and assess customer’s needs to achieve satisfaction follow communication procedures, guidelines; policies.
Handling call and email inquiries /queries raise by the prospects & clients.
Accuracy, attention to detail and ability to explain complex information clearly and simply.
He who applies must have Product Knowledge, Quality Focus, Problem Solving,
Market Knowledge, Documentation Skills, Resolving Conflict, Analyzing
Information and Multi-tasking.
Qualifications :
Minimum qualification required is graduate/post graduate degree in any field except engineering.
The candidate should have minimum 0-5 years of experience from the Mutual Fund Industry or candidate from any other industry with an experience to handle Clients. ( Fresher can also apply)
He/she should have a right attitude.
We are looking for a candidate with fluency of atleast 3 languages i.e. English, Hindi & Gujarati and an excellent Verbal Vocal communication skill in English.
Candidate should have be loyal, honest.
Candidate should have a long term vision & should be decision maker.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Prudent Corporate Advisory Services
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Brief Company profile:
MeshTek Labs (www.meshtek.com), headquartered in Dallas TX, creates and builds smart lighting, and a variety of other systems that operate on a proprietary Bluetooth® mesh networking platform with built in Artificial Intelligence and Edge Computing solutions for direct customers and OEMs.
MeshTek is a unique IoT (“Internet of Things”) platform that uses Bluetooth Low Energy to form both broadcast and connection mesh networks along with optional BLE-WiFi-Ethernet-Cellular Gateway solutions, enabling efficient communication and control among networked devices. Featuring a series of extensible firmware, hardware and software products, MeshTek can be custom-tailored to meet customer application and product requirements. We help OEMs to easily connect their devices to the Internet of Things and bring them to market fast. Lighting is one of our most important vertical and we serve as a One-Stop-Solution for Human-Centric Lighting ,Residential & Commercial Lighting and Horticultural Lighting.
Designation: Sr.Embedded Firmware Engineer
Location: Ahmedabad (5 days working)
Job Specification:
· Excellent programming ability in Embedded C/C++
· Hands on experience in the designing, implementation & maintenance of embedded software/firmware development projects.
· Experience with Bluetooth chipsets, modules & protocols is a plus.
· Solid experience and implementation skills on Serial, SPI, I2C and other protocols (RTC & flash memory)
· Experience in multithreading and link list.
· Experience in embedded Linux Open WRT is a plus
· Skilled in conceptualizing and implementing complex algorithms.
· Hands-on experience collaborating with Hardware engineers and proven knowledge of electronic microcontroller circuitry and signals. Should be able to read circuit diagrams.
· Disciplined use of Version Control and software writing standards and skills.
· Solid debugging skills.
Preferred Skillsets:
· Experience working with external hardware enabled by mobile applications.
· Knowledge and experiences in creating and publishing SDK’s or API’s.
· Experience or passion in working with IOT devices.
React.js
NodeJS (Node.js)
Machine Learning (ML)
PostgreSQLClick the link below to apply :
Senior Full Stack Developer:
We are looking for a candidate who has worked with product-based companies.
Total Work Experience: 4–6 Years
Expectations from the Candidate:
- Excellent knowledge of front-end frameworks like ReactJS
- Experience with popular React.js workflows
- Strong hands-on experience in NodeJS development
- Experience working with PostgreSQL
- Understanding of server-client architectures, consuming JSON data from APIs
- Curiosity and a highly collaborative work style — eager to share knowledge and explore new technologies
- Collaborate with cross-functional teams to define, design, and ship new features
- Lead or participate in design reviews, code reviews, and architecture discussions
- Write unit tests to ensure code robustness and reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximise development efficiency
Desired Skills:
- Worked on Integrations with Third-Party Systems
- Worked on AI/ML-based Applications/Products
- End-to-End Ownership of Production-Grade Products
- Experience working on Live/Production Deployments for multiple years.
Educational Qualification:
- Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, or a related technical discipline.
- A Master’s Degree (M.Tech/MCA) in a relevant field will be an added advantage.
- Strong academic foundation in Data Structures, Algorithms, Database Management Systems (DBMS), and Software Development Life Cycle (SDLC).
Python
Django
FlaskEngineering Lead (Backend/Full stack)
About
It is a mission-oriented high-growth fintech startup building payment &
lending products to simplify education payments. Jodo’s suite of products make education payments convenient & affordable for parents while simplifying & streamlining fee collections for educational institutes. Jodo aims to be a category-defining company with a mission to be a
trusted partner to parents in fulfilling their aspirations for their kids’ education.
We are backed by marquee VC investors – Tiger Global, Elevation Capital and Matrix Partners – to realize this mission. It is started by three co-founders who have a pedigreed education
(IIT/IIM) and professional background (Nomura, Goldman Sachs, Morgan Stanley, Barclays, Matrix Partners).
🎬Job Description:
We are looking for an Engineering Leader with a focus on building maintainable and scalable applications. The Lead will be responsible for the design and development of Jodo’s fee payments platform and be owning one of the products/verticals. Leads will be closely working
with Product Managers and Founders to execute projects from ideation to completion. As a hands-on Team Lead, you will take ownership of services/systems and guide a team of
developers.
📈Key Responsibilities
● Own and drive the development of one or more of Jodo’s products
● Take the lead in the design and development of the backend platform
● Mentor a team of developers, promote collaboration and engagement, and promote practices that improve the developer experience
● Work closely with Product Managers and Founders to brainstorm requirements and prioritize
● Own quality - actively participate in code reviews
● Own reliability - continuously monitor Production Health, proactively fix production issues
● Own execution - Plan and delegate work for the team, optimize for speed of development and incremental delivery
📃Requirements
● 6+ years of hands-on experience in application development
● 1+ years of leading a team
● Experience in working with distributed systems
● Proficient in building Microservices/RESTful APIs with any modern tech stack
● Working knowledge of relational and nonrelational databases
● Prior working knowledge of Python/Django is a big plus
● Familiarity with modern CI/CD tools
● Knowledge of AWS or any other Cloud Platform services
● Champion code quality and drive best practices
● Ability to analyze and convert business requirements into technical requirements
● Self-starter and ability to take the ownership
● Prior experience working in a startup environment is great to have
● Excellent communication and interpersonal skills
🤩Benefits
● Becoming a part of the early core team
● Competitive salary
● Work with colleagues from strong backgrounds & hungry to succeed
● Opportunity to interact with and learn from high-pedigree investors & mentors -
○ VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners
○ Select angel investors: Kunal Shah, Nithin Kamath, Amit Ranjan
🔎What are we looking for?
● Self-starter with a high sense of ownership → Comfortable to work with minimal
supervision
● Hungry to learn and grow → Passion to learn & be a better version of oneself; motivated to succeed
● Bias for action → Have the temperament to experiment and execute in uncertainty
● Hustler → Ability to generate resources to solve a problem
● Intellectual honesty → Always seeking and presenting truth irrespective of personal
POV or beliefs
● Mission-oriented → Deeply care about delivering value and making an impact on customer’s lives
✅Key Details
● Role: Engineering Lead
● Location: Bengaluru
● Compensation: Negotiable based on candidate profile (structured as Fixed + ESOPs)
● Date of Joining: ASAP
About Merito :-
Merito is a curated talent platform where we identify, assess, and connect candidates for matching job opportunities. We are working with the mission to change the way hiring is done. The company is founded by a team consisting of alumni from IIM Ahmedabad, McKinsey with more than 2 decades of experience in recruitment, training, and coaching.
Brief Description about the Role :-
- Responsibilities will include understanding requirements, helping to define a product vision and strategy, and working with engineers to execute it.
- Assume ownership of products of the portal including defining scope and developing requirements for new and advanced products as well as upgrades and progressive releases for existing products.
- The position is responsible for developing a variety of application-based products and features across all of the digital platforms (mobile devices, Web browser, connected TVs, etc.).
- Manage all aspects of the product lifecycle, including problem definition, product strategy/roadmap, customer needs, requirement/use case definition.
- Should be data obsessed. Derive insights from data and use the same for product improvements and iterations. Also educate cross functional teams with actionable derived from deep data insights.
- Strong Project Management execution skills are a given; including but not limited to creating clear roadmaps; cross-functional collaboration; relentless prioritization;
understanding the difference between experiment, MVP, and whole-product.
- Should be very hands-on and detail oriented. Constantly test his own products and write and define product specs and wireframes from scratch
- Structure, develop and enhance products to meet transactional requirements of Large Factories, local Corporates, Utility companies, Fleet operators, SME, Small Business units and Unorganised Business entities.
- A solid team player and a leader
The key deliverables are :-
- Responsible for managing and leading the complete product lifecycle
- Ability to lead a team and work cross functionally with other teams from- Engineering, Marketing, Buss Dev and Design
- Create Product flows, wireframes, and prototypes . Work with QA team to check all the corner cases possible for feature development
- Identify market requirements, create preliminary design concepts and drive the implementation of the overall product roadmap.
- Define business requirements and partner with tech teams to develop solutions that meet these requirements.
- Responsible for analyzing customer needs, competitive offerings and provide direction on best practices and emerging trends in relation to new age tech capabilities.
- Responsible for innovative feature conceptualization, designing wireframes, documenting PRDs to enhance site usability & profitability.
- Responsible for developing customer wire-frames and use cases and ensure optimal level of customer services
- Analyze all customer requirements and monitor requests and manage all defects in products for all monthly releases.
- Responsible for developing new UI designs using web technologies.
Educational Qualifications & Experience :-
- Graduates from Tier 1 institutes with experience of product management (preferably in an e-commerce/products industry)
-6-10 years of relevant experience in Product Management.
Skill sets :-
- Over obsessive understanding of the user on the internet.
- Product management experience, preferably in a large scale web environment. Experience of being in a start up will be an added plus.
- Hands on ability to execute independently.
- Strong strategy, analytical, and communication skills.
- Ability to solve complex issues to achieve objectives and deliver results on multiple projects in a complex, fast-moving environment.
- Strong business management and analysis skills. P&L experience a plus.
Core Competencies :-
- Ability to solve complex issues to achieve objectives and deliver results on multiple projects in a complex, fast-moving environment.
- Should understand the building of products in an internet space.
- Should have the sense for growing the product & also a business sense.
- Understanding of iOS and Android platform capabilities and familiarity with developer ecosystems Proven ability to work in cross-functional environments including sales, marketing, business management, customer support and engineering teams.
NodeJS (Node.js)
MongoDB
ExpressDesired Candidate :
- Experience in Node.JS working with large scale backend applications
- Expertise in any Relational or NoSQL databases and any of caching databases
- Experience in integrating with RESTful/GraphQL APIs and Microservice APIs
- Good problem solving and debugging skill
- Good knowledge of engineering excellence: Unit Testing/TDD, Code quality,
- Documentation, CI&CD
- Exposure on event-driven, asynchronous I/O
- Experience in Linux development and AWS ecosystem tools
- Experience in non-functional requirements (Scalability, Performance optimisation, Security)
What you can achieve :
- Empowering Entrepreneurial Spirit: Whatever your role is, we'll encourage you to reinvent and reinvigorate; achieving the best for CaratLane and you.
- Celebrating Your Contribution: We recognize and reward everyone who approaches their job with true passion, and drives performance.
- The Best of Tanishq and CaratLane: Work with a disruptive, new-age omni-channel brand, while being a part of India's most trustworthy organisation - the Tata Group.
AngularJS (1.x)
Angular (2+)React.jsNodeJS (Node.js)MongoDBWhat we're looking for
- An experienced Software Engineer with a love for Web products
- demonstrated ability to contribute individually as well as in a team.
If you love spending time on Hackernews/Github and love experimenting with latest technologies, this might be the role for you.
Responsibilities
- Own the development of product features end-to-end including scoping, architecting, coding, testing, and rolling out features
- Work closely with PMs, designers, and other engineers to ideate solutions to user problems
- Become an expert in your product area and our tech stack Make improvements to developer productivity through process / code improvements and mentorship
- Work in a distributed team
- 2+ years of experience designing and building complex JavaScript web based software systems
- Demonstrable Full Stack development experience with Angular or React and Node.JS in Typescript.
- Knowledge of multiple modern computer languages and frameworks with an understanding of using the right technology for the right purpose
- Experience with remote development teams working on the same platform
- Experience with writing testable code and driven by best practices Agile development process knowledge/experience
- Bachelor’s degree in Computer Science or related field
We need both Fresher & Experienced candidates to work as "Tele Caller" for our own organization.
Designation- Tele Caller
Profile-
- Calling prospective students for admission and counseling
- Coordinating with other departments for institution daily operational need
- Basic administration job
- Knowledge of basic computer handling for making MIS
- Good communication skill and convincing power
Education- Should be a Graduate
Experience- 0 year - 2 year
Skill- Additional skills in the respective position will be an added advantage
JavaPythonTalk about the role we are offering for Mulesoft and how we are considering trainable resources who are keen to learn and work on new technologies
Our Requirements:
We are looking for 1-8 years of experience in technical skills like Java, python etc and who will be willing to learn and move to mulesoft and related technologies
Ability to work in a fast paced, demanding, and rapidly changing environment
Preferred:
Basic knowledge about mulesoft
Responsibilities
Assist in translating business objectives into technical solutions through the use of MuleSoft Anypoint Platform
Coding, testing, debugging, implementing and documenting MuleSoft based flows and integrations
Apply integration design patterns such as message routing, content enrichment, batch processing, error handling and reconciliation mechanisms to deliver required functionality
WHAT WE ARE OFFERING
Learning and Certification
Best in Industry Salary
Health & Wellness Benefits
Employee Rewards Program
Retirement & Savings
Flexible Schedules
Maternity & Paternity Leave
JavaHeadquartered in Silicon Valley, Gupshup is a global leader in cloud messaging, enabling businesses to build engaging conversational experiences, seamlessly across 30+ messaging channels, using a globally available cloud API.
Gupshup handles over 4.5 billion messages per month and has processed over 225 billion messages, enabling over 36,000 businesses to engage nearly a billion users across channels including SMS, WhatsApp, Facebook Messenger, Twitter, WeChat, Viber, Slack, Android RCS, Mobile App and Mobile Web.
Gupshup offers a comprehensive product portfolio that includes an easy to use omni-channel messaging API, advanced bot building platform and mobile marketing tools. Gupshup has also forged strategic partnerships with Facebook, WhatsApp, Google and Cisco to offer innovative mobile messaging solutions with broad reach.
You could log on to https://www.gupshup.io/developer/home">https://www.gupshup.io/developer/home for more information.
Location: Mumbai (Goregaon East )
Roles and Responsibilities:
- Experienced in Java and associated technologies.
- Should have worked with highly scalable web applications
- Good debugging capability
- Should be able to search through logs on server and narrow down to root cause of functional issue from stack trace or performance issue from logs of latency of different components.
- Product development experience in agile environment will be a big plus though not mandatory.
- Highly Tech Savvy and hands-on. Good exposure into design patterns
- Good understanding of OOPS concepts.
- Experience of working with open source technology and tools.
Regards,
Tina Dsouza
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Full Stack Developer - Averlon