Customer Support Representative

 We are looking for skilled and motivated Software Engineers to join our growing team and work on cutting-edge projects with leading Japanese company in Japan. This role involves full-cycle system and application development across various domains including finance, healthcare, public systems, and web technologies. Candidates will be engaged in both frontend and backend development, database management, testing and end-to-end system integration from requirement gathering and analysis to deployment and maintenance.

·      Conduct market research to identify potential clients and market trends in cloud computing.

·      Analyze market data to determine client needs and preferences in cloud solutions. 

·      Generate leads through various channels such as cold calling, email campaigns, networking events, and social media platforms.

·       Qualify leads to ensure alignment with our cloud solutions and services.

·      Build and maintain strong relationships with existing and potential clients.

·      Understand client requirements and propose customised cloud solutions to meet their needs.

·      Prepare and present proposals, quotes, and presentations to clients.

·      Collaborate with the technical team to develop comprehensive and competitive cloud solutions.

·      Negotiate contract terms and pricing to ensure mutually beneficial agreements.

Close deals and achieve sales targets within specified timelines.

·      Stay updated on industry trends, emerging technologies, and competitive landscape in cloud computing.

·      Participate in training programs and workshops to enhance knowledge and skills.

Our Tech Stack: React.js, Node.js, MongoDB, AWS

https://www.onedigitaltrust.com/">OneDigitalTrust, Inc. is a B2B2C software startup disrupting the traditional estate planning & wellness industry to serve all adult Americans, but especially those that usually cannot afford the traditional methods to protect themselves and their loved ones. 

We are currently recruiting a Sr. Full Stack Engineer to add to our team.

We are looking for a self-motivated, goal-driven individual to help advance their experience and learn from a collaborative environment and help take our company to the next level.

Our platform is an enterprise white-label configurable platform with comprehensive capabilities that sells itself. Our biggest goals are to continue to enhance the capabilities of the platform to meet the needs of the users.

The following would be your responsibilities:

• Assuming full-stack technical delivery of the Company’s SaaS platform under the direction of the CTO; supporting the architecture and development of the product platform;

• Supporting the policies, and procedures of Company’s platform security to adhere to industry­ standards and as may be requested in case of security audit requests;

• Helping in the creating/management of the Development, Testing (QA) and Production architecture, standards processes and procedures for the product/platform;

• Helping improve the technical team's processes as per our retrospective learnings and best practices;

• Estimating bug/feature implementation tasks to help with sprint/release planning

• Experience with creating, and maintaining third-party integration partner's technical relationships and APIs integration; including handling issues, version changes, and impacts to the platform;

• Delivering and Maintaining our continuously enhanced ODT product platform;

• Helping ensure the regular release, enhancement, maintenance and operation of the ODT DEV/TEST/PROD infrastructure and environment and uptime;
• Providing key inputs into the definition of the platform’s evolution from both a requirements and technical implementation and maintenance perspective; and

• Supporting Company business development and marketing activities to promote the sale and after-sale support to prospects and customers.

The following describes the type of person we are seeking:

Experience: 

• Strong TDD mindset for automated testing, and experience with lean/agile development methodologies in a startup environment

• Experience with maintenance of CI/CD based software delivery

• Ability to get up to speed quickly on the existing code base

• Having an architectural mindset and identify where maintain and enhance systems, but also know when we can refactor components

• Have a structured / process-oriented way of thinking and are able to build new features and models that will last through significant business scaling

• Can understand business needs and ability to maintain high-value product to optimize for the best user experience.

• Bonus points for heavy test automation experience and front-end/UI experience with Storybook

What We Offer:

Competitive salary

Startup culture with a strong team-centric environment. We work hard and have fun.

Independence to work autonomously. We care about results. The opportunity to learn & master the art of agile software delivery and automated testing. We invest heavily in the development of our team members.

About Company

Our client delivers personalised luxury interior design to India’s discerning homeowners and corporates. Led by highly admired luxury brand builders, internationally trained designers, world-class technology professionals and curated teams of turnkey project execution specialists. We seek perfection in design and are committed to bringing back trust and excitement in the design process.  

Qualifications

• Software developer with skills to develop front-end and back-end systems in Web site development.
• The candidate number has hands-on experience in handling and developing code in JavaScript, React, HTML, PHP, MySQL, APACHE & NGINX to develop web-based applications.
• Knowledge of designing the user interface, developing servers and database designs & coding for mobile platforms would be added advantage.
• Work Experience: 6-7 Years

Requirements

•  Design and implementation of the overall web architecture.
•  “Pixel-perfect” implementation of our approved user interface.
•  Expertise in front-end technologies, including JavaScript,CSS3 and HTML5 and third-party libraries such as React Js, jQuery
•  Design and deployment of our database
•  Ensuring the entire stack is designed and built for speed and scalability
•  Design and construction of our REST API
•  Integrating our front-end UI with the constructed API
•  Design and implementation of continuous integration and deployment
•  Designing Database - Expertise in databases like MySQL, other databases like MongoDB , and PostgreSQL Will be a plus.
•  Ensuring cross-platform optimization for mobile phones.
•  Overseeing and guiding the analysing, writing, building, and deployment of software.

What skills we are looking for?

• Writing HTML, CSS, and JavaScript. Up to the latest practices,
•  A relevant back-end programming language experience
•  Database design and management, including being up on the latest practices and associated versions
• Server management and deployment for the relevant environment
•  Familiarity with a relevant and globally supported framework

both front-end and back-end like React, and Laravel.

• Thorough understanding of user experience and possibly even product strategy
•  Experience implementing testing platforms and unit tests

Description

Do you dream about code every night? If so, we’d love to talk to you about a new product that we’re making to enable delightful testing experiences at scale for development teams who build modern software solutions.

What You'll Do

 Troubleshooting and analyzing technical issues raised by internal and external users.

 Working with Monitoring tools like Prometheus / Nagios / Zabbix.

 Developing automation in one or more technologies such as Terraform, Ansible, Cloud Formation, Puppet, Chef will be preferred.

 Monitor infrastructure alerts and take proactive action to avoid downtime and customer impacts.

 Working closely with the cross-functional teams to resolve issues.

 Test, build, design, deployment, and ability to maintain continuous integration and continuous delivery process using tools like Jenkins, maven Git, etc.

 Work in close coordination with the development and operations team such that the application is in line with performance according to the customer's expectations.

What you should have

 Bachelor’s or Master’s degree in computer science or any related field.

 3 - 6 years of experience in Linux / Unix, cloud computing techniques.

 Familiar with working on cloud and datacenter for enterprise customers.

 Hands-on experience on Linux / Windows / Mac OS’s and Batch/Apple/Bash scripting.

 Experience with various databases such as MongoDB, PostgreSQL, MySQL, MSSQL.

 Familiar with AWS technologies like EC2, S3, Lambda, IAM, etc.

 Must know how to choose the best tools and technologies which best fit the business needs.

 Experience in developing and maintaining CI/CD processes using tools like Git, GitHub, Jenkins etc.

 Excellent organizational skills to adapt to a constantly changing technical environment

• Preferably 5+ years of experience in LAMP (Linux, Apache, MySQL, & PHP) development stack
• Proven software development experience in PHP and of developing REST (JSON) / SOAP (XML) based web services
• Experience in Cloud platform like AWS/Azure
• Experience with HTML5 / JavaScript (JQuery) / CSS / AJAX / Angular / Yii Framework is preferred
• Experience in caching solutions like Redis and Memcached
• Experience in tools like Ansible, Docker
• Knowledge of source control systems such as GIT is a plus

• Be able to work in cross-function teams
• Write high-quality code per industry standards and best practices
• Test the code for quality assurance, debug identified bugs and resolve issues
• Support in deploying and maintenance of product and services
• Documenting product services progress, status, and manuals
• Participate in team meetings and planning & review sessions