
Technical Support Engineer
About the Role:
We're looking for a Technical Support Engineer to join our team and serve as the critical bridge between our customers and engineering team. This role combines customer-facing support with hands-on technical troubleshooting, requiring someone who can both empathise with user challenges and dive into code to identify and resolve issues.
You'll be the first line of technical defence, investigating customer-reported issues, reproducing bugs, reading through our codebase to understand root causes, and working closely with the development team to implement fixes. This is ideal for someone who enjoys problem-solving, loves helping people, and wants to leverage their technical skills in a customer-focused role.
Key Responsibilities:
Technical Investigation & Bug Identification
- Review application logs, error messages, and stack traces to diagnose issues
- Read and navigate through our MERN stack codebase to understand system behaviour
- Reproduce reported bugs in staging/development environments
- Identify whether issues stem from code bugs, configuration problems, infrastructure issues, or user error
- Perform root cause analysis and provide technical insights to the engineering team
Monitoring & Proactive Support
- Monitor AWS infrastructure health and application performance metrics
- Identify patterns in support tickets that may indicate broader system issues
- Collaborate with engineering on bug fixes and verify resolutions in production
- Test new features from a customer perspective before release
Required QualificationsTechnical Skills
- Strong understanding of web application architecture and software engineering principles
- Hands-on experience with the MERN stack (MongoDB, Express.js, React, Node.js)
- Ability to read and understand JavaScript/TypeScript code
- Experience with AWS services (ECS, S3, Lambda, CloudWatch, RDS, etc.)
- Familiarity with RESTful APIs, HTTP protocols, and debugging API requests
- Understanding of database concepts and ability to write basic MongoDB and SQL queries
- Experience with Git and version control concepts
- Knowledge of browser developer tools for debugging frontend issues
Soft Skills
- Excellent written and verbal communication skills with ability to explain technical concepts to non-technical users
- Strong analytical and problem-solving mindset
- Patience and empathy when dealing with frustrated customers
- Self-motivated with ability to manage multiple issues simultaneously
- Detail-oriented with good documentation habits
Experience
- 1+ years in technical support, customer success, or similar role
- 1+ years working with or around software development teams
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
Nice to Have
- Experience with AWS troubleshooting and CloudWatch logs analysis
- Familiarity with containerization (Docker) and CI/CD pipelines
- Previous experience in a SaaS or platform company
- Experience with monitoring tools (Datadog, New Relic, Sentry, etc.)
- Exposure to agile development methodologies
What You'll Work With
- Frontend: React.js applications with modern JavaScript/TypeScript
- Backend: Node.js/Express.js APIs
- Database: MongoDB, MySQL
- Infrastructure: AWS (various services)
- Tools: GitHub, JIRA, Slack
- Environment: Fast-paced with direct access to engineering team

About GlobalSignIn
About
We are a fast growing virtual & hybrid events and engagement platform. Gevme has already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Citibank, Google, Singapore Government etc.
We are a SAAS product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.
Join us if you want to become part of a vibrant and fast moving product company that's on a mission to connect people around the world through events.
Connect with the team
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Job Title : Sales Executive – Web3
Experience : 2 to 5 Years
Job Type : Full-time
Location : Noida (Work From Office)
About the Role :
Drive B2B sales for our Web3 products (wallets, dApps, infrastructure, token/NFT solutions) by hunting new logos and growing key accounts.
Must-Have Skills :
B2B tech sales, Web3/domain knowledge (blockchain, tokens, NFTs, DeFi), strong communication & negotiation, CRM proficiency, lead generation, demo/pitching, target orientation.
Key Responsibilities :
- Prospect, qualify, and close Web3-focused B2B deals (India & international).
- Run the full sales cycle: discovery, demos, proposals, negotiation, contract closure.
- Build a strong pipeline via LinkedIn, events, and partner channels.
- Collaborate with product/marketing to tailor pitches and case studies.
- Track metrics in CRM and hit monthly/quarterly revenue targets.
Requirements :
- 2 to 5 Years in SaaS/tech/Web3 sales (Web3 experience preferred).
- Comfortable explaining blockchain value props to business and tech stakeholders.
- Bachelor’s degree; MBA is a plus.
Nice to Have :
- Network in crypto/Web3 communities and events.
- Prior startup experience.
Key Responsibilities:
1. Financial Management & Reporting
• Lead preparation of monthly, quarterly, and annual financial statements (P&L, Balance Sheet, Cash Flow).
• Ensure timely closure of accounts and compliance with applicable Indian Accounting Standards (Ind AS).
• Manage financial planning, forecasting, and cost control aligned with business objectives.
• Prepare management reports and MIS dashboards for review by senior leadership.
2. Accounting & Operational Finance
• Oversee all accounting operations including billing, collections, bank reconciliations, vendor payments, payroll accounting, and inter-entity transactions.
• Monitor and manage revenue recognition for both accredited and non-accredited schemes, including deferred revenue, advances, and adjustments.
• Ensure accuracy and completeness of books of accounts in line with internal policies and audit standards.
3. Taxation & Statutory Compliance
• Ensure 100% compliance with all statutory obligations: GST, TDS, PF, PT, Income Tax, and other regulatory filings.
• Handle tax audits, GST reconciliations (GSTR-1, 2B, 3B), TDS returns, and coordinate with external consultants/auditors.
• Stay updated on amendments in Indian tax and compliance frameworks relevant to service-based businesses.
4. Audit, Controls & Risk Management
• Lead internal and statutory audit processes from planning to closure.
• Ensure implementation of robust internal controls and SOPs to minimize risks.
5. Budgeting & Treasury
• Prepare and monitor annual budgets, cash flow projections, and variance reports.
• Manage working capital, fund flows, and cash position for smooth business operations.
• Maintain relationships with banking partners and manage banking transactions, facilities, and reconciliations.
6. Commercial Support & Pricing
• Support pricing models for new schemes, training programs, and client proposals.
• Conduct margin and cost analysis to drive data-informed pricing strategies and maximize financial performance.
• Work closely with Business Development and Operations to ensure commercially sound decisions.
7. Team Leadership & Process Improvement
• Lead and guide the accounts and finance team; assign responsibilities and ensure timely delivery.
• Implement automation and accounting software best practices (e.g., Tally, Zoho, etc.).
• Drive continual improvement in financial processes, documentation, and reporting.
Qualifications & Experience:
Education:
• Bachelor’s or Master’s Degree in Commerce, Finance, or Accounting (CA Inter or MBA Finance preferred).
Experience:
• 5 to 8 years of relevant experience in service sector finance
• Experience in handling statutory compliance, audit support, and financial reporting.
• Experience working in or with certification/training/consulting or professional services companies preferred
Key Skills & Competencies:
• Strong knowledge of accounting principles, GST, TDS, and other compliance frameworks
• Sound understanding of Indian financial regulations and service taxations
• Excellent Excel, Tally, and financial system skills (Zoho Books/ERP, preferred)
• Good communication and interdepartmental coordination skills
• High integrity, attention to detail, and process-oriented thinking
Key Performance Indicators (KPIs):
• Accuracy and timeliness of financial statements and MIS
• Zero non-compliance or penalties on statutory filings
• Timely audit closure with minimal observations
• Cost and variance control against budgets
• Process improvements implemented
• Internal stakeholder satisfaction and team performance
About RTTNews
RTTNews is a US-headquartered financial media company with 25+ years in the industry. We deliver real-time news, market analysis, and commentary to Fortune 500 companies, global banks, brokerages, and leading news portals worldwide.
Founded in 2000 and based in New York, we operate Indian bureaus in Chennai and Kochi. Our digital marketing division, RTT Digital Signage, serves the rapidly growing digital signage industry with creative content solutions for clients across the globe.
Why Join Us?
- Work with globally recognized clients across finance, media, and technology
- Stable, established company with 25+ years of operations
- Exposure to international teams and projects (India & US)
- Opportunity to grow into leadership roles
- Your work will be seen by millions through our financial news platforms and digital signage networks worldwide
About the Role
We're looking for a creative Motion Graphics Designer to produce high-quality video content and animations for our global clients across India and the US. You'll work on diverse projects ranging from financial content to digital signage advertisements.
What You'll Do
- Create motion graphics, 2D animations, and video content for advertisements, explainer videos, and digital signage campaigns
- Design and edit video content aligned with client briefs and brand guidelines
- Collaborate with sales teams across India and the US to deliver projects on time
- Coordinate directly with clients to understand requirements and ensure quality standards
- Manage multiple projects simultaneously while meeting tight deadlines
- Stay current with motion design trends and integrate AI-powered tools into your workflow
- Contribute ideas and find ways to improve processes and content quality
- Opportunity to manage and lead a team as you grow
What You'll Need
Required:
- 2+ years of hands-on experience with Adobe After Effects
- Proficiency in Adobe Premiere Pro, Photoshop, and Illustrator
- Strong portfolio demonstrating motion graphics and video editing work
- Excellent English communication skills, both written and verbal
- Ability to work in a fast-paced environment with tight deadlines
- Strong organizational skills with ability to prioritize multiple tasks
- Self-motivated with the ability to work independently
- Flexibility with work hours for international client coordination
Nice to Have:
- Experience with AI video tools such as Runway, OpenAI Sora, Midjourney, or Google Veo 3
- 3D animation skills (Cinema 4D, Blender, or similar)
- Background in advertisement or commercial video production
- Experience creating content for digital signage
How to Apply
Submit your resume along with your portfolio link (Behance, Vimeo, YouTube, or personal website).
We look forward to seeing your creative work!
Immediate joiner preferred ! We are hiring for a hashtag
#Salesforce Developer with 7-11 years of experience for our fortune 500 and US based product development MNC client. The ideal candidate should excel in hashtag
#SFDC
#Salesforce Apex
#Salesforce Lightning
#BangaloreLocation
We are looking for Senior PHP Developers (Laravel+ CI)
Experience - 2-6 years
Location - Ahmedabad, Gujarat. (Work from Office)
5 Days working
Required Skills:
- Should have good communication skill
- Must have worked on CI
- Must have worked on API security, API, Webhooks, Sockets, on caching of API and optimize communication between 3rd party(Optional)
- Must have done 3rd party API integration with inbound and outbound communication.
- Should be capable enough to do documentation of API
- Knowledge about REST and SOAP API and GDPR compliances can be optional.
- Must worked on caching of API and optimize communication between 3rd party
- Experience in Laravel and MySQL would be added advantage
- Should have Worked on MVC,HMVC(Optional) and PHP architecture
Skills
- Experience in building or implementing requirements on ZOHO CRM plus products, Zoho Creator, Zoho Projects, Zoho Work-drive, Zoho one
- Experience in writing Zoho custom functions, with a deep understanding of Deluge, preferred
- Experience and knowledge of relational databases including work with MongoDB, or other common RDBMS
Job Responsibilities
- Deliver technology solutions that are critical to the day-to-day operations and continued growth of the business
- Participate in requirements-gathering sessions with business users
- Document requirements for new features, data capture, process functions, reports, and training
- Functional and System Knowledge
- CRM customization and assisting CRM Implementation
- Scripting/Configuring in Zoho CRM / Creator / Desk and other Zoho apps
- Writing custom functions/ basic integrations/testing and implementing extensions custom functions for ZOHO CRM, Creator, and other Zoho Apps
- Configuring APIs integration with various systems and Zoho Testing, creation of screens, functionality, and UI in Zoho Creator.
- Understand system integrations and dependencies
- Analyze the impact of changes on systems and integrations
- Process mapping and workflow creation
- Must have a Functional & Technical Understanding of Zoho applications.
- Managing all Zoho applications for internal teams including - workflows, knowledge base setup, and user access management.
- Understand requirements by function and setup processes in Zoho
- Ensure smooth running of existing applications and handle any kind of challenge being faced by the team
- Setup knowledge for users by the team, to learn and execute their set of processes
- Identify opportunities for integration with external apps
- Act as internal Zoho Support/Zoho creator desk to troubleshoot queries/issues
- Train users to utilize their specific Zoho apps for their use case
- Planned, implement, and manage process change initiatives with respective department heads.
- Configuration of core Zoho Applications like CRM, Desk, Creator, Project, Campaign, etc.
- Act as internal Zoho Support desk to troubleshoot queries/issues.
- Conduct monthly reviews with teams to understand adoption/improvements
- Plan, implement, and manage process change initiatives with respective department heads
- Use data and reports to make evidence-based decisions to increase Zoho adoption
Desired Candidate Profile
- Excellent communication skills.
- Minimum 3 years experience in Zoho Application.
- Hands-off experience/inclination to work with Zoho applications.
- Configuration on Zoho CRM, Desk, Project
- Workflow / Custom Functions / Blueprint configuration on Zoho.
- Understanding of Business Processes
Years: 5-9 Years
Job Responsibilities
Primary:
- Responsible for security road map for EPDM application
- Train the CI-CD team on the required technologies security adoptation
- Lead the upskill program within the team
- Support Application architect with right inputs on security processes and tools
- Help setup DevSecOps for EPDM.
- Find Security vulnerability in development process and sealed secretes
- Support in defining the Three-tier architecture.
Secondary:
- Coordination with different IT stakeholders as and when needed
- Suggestion and Implementation of further tool chains towards DevOps and GitOps
- Responsible to train the peer colleagues
Skills:
Mandatory skill:
- Expert knowledge of container solutions. Must have >3 years of experience working with networking & debugging within Docker and Kubernetes.
- Hands-on experience with Kubernetes workload deployments using Kustomize & Helm.
- Good understanding of Bitnami, Hashicorp and other secrete management tools
- SAST/DAST integration in CI/CD pipeline - design, implementation Expert knowledge of Source Control Systems, build & integration tools (e.g., GIT, Jenkins & Maven).
- Hands-on experience with designing the CI/CD architecture & building pipelines (on On-prem, Cloud & Hybrid infrastructure services).
- Experience with Security log management tools (e.g. Splunk ELK/EFK stack, Azure monitor or similar).
- Experience with monitoring tools like Prometheus-Grafana & Dynatrace.
- Experience with Infrastructure as a Service / Cloud computing (preferably Azure).
- Expert in writing automation scripts in Yaml, Unix shell, linux shell.
- Pulumi would be added advantage.
- Proven experience in Mobile application development using flutter
- Design and Build sophisticated and highly scalable apps using Flutter
- Build custom packages in Flutter using the functionalities and APIs already available in native Android and IOS.
- Use of Model-View-Controller ( MVC) and Model-View-ViewModel-Controller (MVVM) as it relates to designing, developing architecture, and developing maintainable, testable, and functional software that meets product requirements.
- Resolve any problems existing in the system and suggest and add new features in the complete system
- Must have Flutter knowledge to build cross-platform mobile apps for Android, IOS, and Web apps. This should include making responsive UIs to efficiently query data and also manage states in an optimized manner.
- Must have knowledge of version controlling
Identify key metrics for business growth
Map various business processes, systems to drive key metrics
Design and implement business plans, processes to drive business growth
Set comprehensive goals for performance and growth
Oversee daily operations of the company and the work of executives (IT, Marketing,
Sales, Finance etc.), with respect to implementation of processes
Evaluate performance by analyzing and interpreting data and metrics
Write and submit reports to the CEO in all matters of importance
Requirements
Proven experience as a growth leader in identifying key metrics and underlying process
for business growth
Demonstrable competency in driving process implementation
Understanding of business functions such as HR, Finance, marketing etc.
Working knowledge of data analysis and performance/operation metrics
Working knowledge of budgeting, sales, business development, and strategic planning.
Agri Industry background is preferable
Outstanding organizational and leadership abilities
Excellent interpersonal and public speaking skills
Aptitude in decision-making and problem-solving
MBA from a Tier 1/2 University
Personal Attributes
Proven leadership ability.
Ability to set and manage priorities judiciously.
Excellent written and oral communication skills.
Excellent interpersonal skills.
Ability to articulate ideas to both technical and non-technical audiences.
Exceptionally self-motivated and directed.
Keen attention to detail.
Superior analytical, evaluative, and problem-solving abilities.
Exceptional service orientation.
Ability to motivate in a team-oriented, collaborative environment.
Full Stack Engineer
Front End Technology:
- Minimum 2+ years’ experience in working web development technologies
- Experience writing modular/reusable code and using modern JS frameworks / libraries like
React or other comparable frameworks or toolkits
- Strong expertise with HTML5, CSS, and writing cross-browser compatible code.
. Experience with Responsive Frameworks like Bootstrap / Flex.
- Strong knowledge of Object-Oriented Design concepts.
Back end Technology:
- Have extensive experience in designing a backend stack of the product
- Strong understanding of Data Structures / Algorithms.
- Minimum of 2+ years of experience in Writing Backend Microservices in Node
JS/Python
- Ability to build the product from scratch & drive it to completion
Responsibilities and Duties:
- Design and build a next-generation product that drives the business and meets the functional
needs of our customers and partners.
- Designing overall architecture of the web/ mobile application
- Maintain quality and ensure responsiveness of applications
- Optimize web applications to maximize speed and scale. Support diverse clients from high
powered desktop computers to small footprint mobile devices.
- Write client-side/backend code for web-based applications, create fast, easy-to-use, high
volume production applications, and develop prototypes quickly.
- Build reusable code and libraries for future use
- Develop application code and unit test (Karma, Mocha, Chai).
- Ensuring high performance and security of web apps developed.
Employment Type
Full-time
Job Functions:
- Engineering
- Information Technology
Skills
- Object-Oriented Programming (OOP)
- JavaScript
- Data Structures
- Front-end Development
- Algorithms
- React js
- Express js
- Swagger
- Github
Qualifications
- Experience in building scalable systems.
- Exposure in building and using reusable code and libraries.
- Candidates should proactively keep their knowledge and skills up to date.
- Candidates should be able to work in a fast-paced environment independently and as part of a team.
- Candidates should be able to work in a highly collaborative environment with excellent communication skills.
Other Skills:
- Excellent written and verbal communication skills.
- Ability to work in a dynamic, fast-moving, and growing environment.
- Critical thinker and problem-solving skills. Should be able to strategize immediately.
- Strong knowledge of web application architectures, trends, and emerging technologies.











