JavascriptTechnical Support Engineer
About the Role:
We're looking for a Technical Support Engineer to join our team and serve as the critical bridge between our customers and engineering team. This role combines customer-facing support with hands-on technical troubleshooting, requiring someone who can both empathise with user challenges and dive into code to identify and resolve issues.
You'll be the first line of technical defence, investigating customer-reported issues, reproducing bugs, reading through our codebase to understand root causes, and working closely with the development team to implement fixes. This is ideal for someone who enjoys problem-solving, loves helping people, and wants to leverage their technical skills in a customer-focused role.
Key Responsibilities:
Technical Investigation & Bug Identification
- Review application logs, error messages, and stack traces to diagnose issues
- Read and navigate through our MERN stack codebase to understand system behaviour
- Reproduce reported bugs in staging/development environments
- Identify whether issues stem from code bugs, configuration problems, infrastructure issues, or user error
- Perform root cause analysis and provide technical insights to the engineering team
Monitoring & Proactive Support
- Monitor AWS infrastructure health and application performance metrics
- Identify patterns in support tickets that may indicate broader system issues
- Collaborate with engineering on bug fixes and verify resolutions in production
- Test new features from a customer perspective before release
Required QualificationsTechnical Skills
- Strong understanding of web application architecture and software engineering principles
- Hands-on experience with the MERN stack (MongoDB, Express.js, React, Node.js)
- Ability to read and understand JavaScript/TypeScript code
- Experience with AWS services (ECS, S3, Lambda, CloudWatch, RDS, etc.)
- Familiarity with RESTful APIs, HTTP protocols, and debugging API requests
- Understanding of database concepts and ability to write basic MongoDB and SQL queries
- Experience with Git and version control concepts
- Knowledge of browser developer tools for debugging frontend issues
Soft Skills
- Excellent written and verbal communication skills with ability to explain technical concepts to non-technical users
- Strong analytical and problem-solving mindset
- Patience and empathy when dealing with frustrated customers
- Self-motivated with ability to manage multiple issues simultaneously
- Detail-oriented with good documentation habits
Experience
- 1+ years in technical support, customer success, or similar role
- 1+ years working with or around software development teams
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
Nice to Have
- Experience with AWS troubleshooting and CloudWatch logs analysis
- Familiarity with containerization (Docker) and CI/CD pipelines
- Previous experience in a SaaS or platform company
- Experience with monitoring tools (Datadog, New Relic, Sentry, etc.)
- Exposure to agile development methodologies
What You'll Work With
- Frontend: React.js applications with modern JavaScript/TypeScript
- Backend: Node.js/Express.js APIs
- Database: MongoDB, MySQL
- Infrastructure: AWS (various services)
- Tools: GitHub, JIRA, Slack
- Environment: Fast-paced with direct access to engineering team
Shubham Vishwakarma
Full Stack Developer - Averlon
About GlobalSignIn
About
We are a fast growing virtual & hybrid events and engagement platform. Gevme has already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Citibank, Google, Singapore Government etc.
We are a SAAS product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.
Join us if you want to become part of a vibrant and fast moving product company that's on a mission to connect people around the world through events.
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Brief Company profile:
MeshTek Labs (www.meshtek.com), headquartered in Dallas TX, creates and builds smart lighting, and a variety of other systems that operate on a proprietary Bluetooth® mesh networking platform with built in Artificial Intelligence and Edge Computing solutions for direct customers and OEMs.
MeshTek is a unique IoT (“Internet of Things”) platform that uses Bluetooth Low Energy to form both broadcast and connection mesh networks along with optional BLE-WiFi-Ethernet-Cellular Gateway solutions, enabling efficient communication and control among networked devices. Featuring a series of extensible firmware, hardware and software products, MeshTek can be custom-tailored to meet customer application and product requirements. We help OEMs to easily connect their devices to the Internet of Things and bring them to market fast. Lighting is one of our most important vertical and we serve as a One-Stop-Solution for Human-Centric Lighting ,Residential & Commercial Lighting and Horticultural Lighting.
Designation: Sr.Embedded Firmware Engineer
Location: Ahmedabad (5 days working)
Job Specification:
· Excellent programming ability in Embedded C/C++
· Hands on experience in the designing, implementation & maintenance of embedded software/firmware development projects.
· Experience with Bluetooth chipsets, modules & protocols is a plus.
· Solid experience and implementation skills on Serial, SPI, I2C and other protocols (RTC & flash memory)
· Experience in multithreading and link list.
· Experience in embedded Linux Open WRT is a plus
· Skilled in conceptualizing and implementing complex algorithms.
· Hands-on experience collaborating with Hardware engineers and proven knowledge of electronic microcontroller circuitry and signals. Should be able to read circuit diagrams.
· Disciplined use of Version Control and software writing standards and skills.
· Solid debugging skills.
Preferred Skillsets:
· Experience working with external hardware enabled by mobile applications.
· Knowledge and experiences in creating and publishing SDK’s or API’s.
· Experience or passion in working with IOT devices.
About Vidhai :
Vidhai Technologies has built business-process expertise, in addition to knowledge of SAP application outsourcing. At Vidhai Technologies, we have a dedicated team of SAP consultants and we provide high quality work that complies with international standards.
Responsibilities :
- Technical analysis, designing, reviews, testing an implementation of SAP ECC/EWM developments, ranging from small enhancements to large projects
- Ensure compliance to existing and development of required data and reporting standards
- Ability to write and validate the technical specification and able to create test Scripts
- Cross-functional knowledge of Finance, Sales, Marketing, Logistics and their use of data. Rich experience with SAP ABAP & SAP EWM ABAP.
- Will work closely with the Business solutions group, to complete on demand work requests, as well as being assigned for large scale SAP cross functional project Projects.
- Keep abreast of SAP releases, enhancements/new functionality and perform application research.
- The Job role involves all phases of the project - Requirement gathering, Estimation, Project Planning, Execution, Go-live and support.
- Ability to help resolve complex technical issues and independently manage critical/complex situations.
- Proven success designing and developing SAP solutions on the SAP ECC/ SAP EWM platform.
- Strong oral and written communication ability.
Required Qualifications :
- Bachelor’s Degree – Engineering or Computer Science
- 8+ years overall SAP experience with minimum 2 End to End Implementations and at least 2 Support Projects
- Should have worked on SAP EWM S/4 2021.
- Must be expert at testing and debugging procedures.
- Must be able to evaluate user requirements relative to current application functionality.
- Requires clear written and verbal communication in a technical context.
- Should have thorough knowledge on EWM PPF, EWM RF framework, ITS Mobile, CIF, Reports, Forms, OOPS ABAP, BAPI, Enhancements, BADI, ALE.
- Experience in ECC <-> EWM integration.
- Ability to develop new and enhance existing RF functions.
- Experience in Smartforms, Label Development and EWM enhancements.
- Able to work with Functional and Technical Teams
- Proven ability Delivering complex and time sensitive projects
- Experience working on a team operating under an Agile Scrum delivery methodology
- Excellent analytical skills and the ability to provide alternative solutions to technical problems
Responsible for end to end mapping and quality control of the projects
Responsible for Design evaluation of mobile phones from standpoint of hardware, schematic and PCB
layout.
Responsible for database management program for design evaluation from standpoint of HW and MD
design review
Ensure device quality and manufacturability are built into the development process to ensure good
process robustness from launch by incorporating DFMEA & DFM.
Conduct internal & external benchmarking of products and implementing QCD ideas.
Analysis of warranty failures on both process & design level by using SPC & Design guidelines (DFMEA
& DFM) and categorized into SMT process & design failures.
Project execution from KICK OFF phase to Mass Production by evaluating DFMEA, parts quality &
process validation.
Develop & execute test plans that address voice of customer (VOC) such as Reliability, Regression &
Functional testing for HW(PCB validation) & Mechanical at both part & product level.
Estimation of project pricing by bifurcation of key parts PCBA, HW components and mechanical
structure
Draft documents for process flow, design evaluation - DFMEA, TTM
Performance evaluation of DUT by Life cycle test, Temperature & humidity mapping, , short circuit
test, breakdown test, cell balancing, BMS parameter verification, self-discharge test, data sheet
verification.
Validation of HW key parts as Chipset (SoC), DRAM, LCD, TP and Speaker.
Responsible for planning of complete hardware and reliability testing of handset i.e. current
consumption, basic functioning and battery charging.
Responsible for benchmark hardware testing and comparison with DUT.
Responsible for debugging, simulation, and analyzing hardware quality issues.
Understanding of HW architecture, PCB schematic and layout.
Review hardware stack for process feasibility and market failure.
Performing risk assessment to cover all lesson learnt of market issues.
Understanding of RF instrument functioning & testing of hardware for calls functioning.
Create detailed, comprehensive and well-structured test plans and test cases.
Estimate, prioritized, plan and coordinate testing activities.
React Native
iOS App Development
Android DevelopmentRequirements:
· Build buttery smooth UIs across both mobile platforms.
· Migrate existing Android Native to React Native
· Leverage native APIs for deep integrations with both platforms.
· Maintain code and write automated tests to ensure the product is of the highest quality.
· Experience in Build systems and Deployment processes
· Excellent problem-solving, debugging, and troubleshooting skills.
· An avid follower of the best practices, optimization strategies, and design patterns
· Knowledge of RN available inbuilt UI components and the props those UI components accept.
· Good knowledge of monitoring and tracking down app crashes and bugs using advanced tools
· Experience in 3rd party services integration
· Knowledge of architectures, trends, and emerging technologies
Key Skills:
· Experience in at least one native language Android or IOS (Swift/Objective C)
· Have knowledge of TypeScript
· Building and releasing the app in Play Store and App Store
· Integrating several analysis tools on app-level
Benefits:
· We have a well-defined leave policy for our people to take care of their personal commitments and exigencies.
· We care for our people and take care of them and their families by offering them a Healthcare policy
· Your professional growth and company growth go hand-in-hand
· We provide you a platform to learn and polish your skills
Desired Candidate Profile
· BE/BTech/MCA with an experience of 4-7 yrs. in React Native Mobile App development. Who can work in collaboration with team members and build positive working relationships?
· High level of commitment to business satisfaction and agility.
· Possess a strong work ethic and is passionate about his/her role with the attitude to learn.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
Key Responsibilities & expectations from the candidate
- Must have strong experience in Information Security Management system(ISMS), creation of policy, procedures and implementation.
- Operates as a key contributor to the RFP, Third-Party Risk assessment, cloud security assessment etc.
- Lead the strategic and tactical development of information security framework, risk management and new compliance initiatives
- Subject matter expertise in ISO 27001, SOC2, CCPA, CPRA, GDPR, PCI DSS and HIPAA.
- Must have a strong experience in the documentation process and reviewing MSA, SCC, SLA & DPA.
- Good knowledge of BCP/DR, Incident response, VA/PT and Audit methodologies of various compliance frameworks.
- Good knowledge of Access management, Network, Application Security, Encryption, Backup, Physical Security, ISMS Training & Awareness etc..
- Ability to deal with the customers and vendors on Security and privacy matters.
- Knowledge of Core IT processes, SDLC, network infrastructure will be useful.
Personal Attributes
- Good written, oral, and interpersonal communication skills.
- Ability to conduct research into IT security issues
- Ability to present ideas in business-friendly and user-friendly language.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Highly self-motivated and hardworking.
Qualification and certification
- Bachelor’s/master's degree in Security, Computer Science, Management Information Systems, Engineering or related field.
- Should be at least ISO 27001 lead auditor or lead implementer.
- 3+ years of related work experience in information security governance, risk and compliance (GRC) or relevant compliance roles in the SaaS industry.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact, and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being here.
We are
It is a rapidly growing fintech SaaS firm that propels business growth while focusing on human motivation. Backed by Giift and Apis Partners Growth Fund II, Company offers a suite of three products - Plum, Empuls, and Compass. Company works with more than 2000 clients across 10+ countries and over 2.5 million users. Headquartered in Bengaluru, Company is a 300+ strong team with four global offices in San Francisco, Dublin, Singapore, New Delhi.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
What you will do:
- Acting as a SPOC for all issues related to partners banks/payment gateways empaneled and following up with them for day-to-day operational concerns
- Relationship management with existing as well as newly onboarded partners
- Designing of processes and preparing SOPs for the same
- Accountable for identifying process gaps, mitigate and fix the same via process automation
- Defining KPIs for the process and tracking/reporting mechanism for the same
- Defining the quality/evaluation process for delivery of the KPIs
- Mentoring your team members, finding ways to increase the quality, efficacy of processes and implementing best practices across all levels
- Reconciling monthly data and reporting it to respective stakeholders
- Data analysis for understanding the trend and defining process changes/improvements
- Recruiting, training and supervising executives driving the process
- Driving the organization’s processes by remaining legally compliant
- Ensuring all operations are carried on in an appropriate, cost-effective manner
Desired Candidate Profile
What you must have:
- B.E./B.Tech and MBA from premier college
- Relevant work experience of 4-6 years
- Experience of working with fintech companies or any BFSI
- Excellent verbal and written communication skills
- Knowledge of industry, technology, product trends, latest technologies in the field would be preferred
- Outstanding organizational skills
- Expertise in MS Excel, Word and PowerPoint
- Skills required:
- Bias for action: Run pilots and then evaluate/course-correct to scale or reject
- Highly analytical: Trust data to take decisions; have the ability to slice and dice data
- Extreme ownership: Take responsibility for all the good and bad campaigns with a focus on improvement
- Radical candor: Ability to speak your mind respectfully with fearless conviction
- Self-driven: Demonstrate a positive, can-do attitude
- Excellent problem-solving skills with deep attention to detail
React.jsJavascript
Redux/FluxRequirements:
- Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
- Experience with Core web fundamentals: HTML, JavaScript, and CSS like Sass or LESS
- Thorough understanding of ReactJS and its core principles.
- Experience with popular ReactJS state management such as Redux or Flux
- Familiarity with newer specifications of EcmaScript (ES6+)
- Familiarity with RESTful APIs consumption
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Ability to understand business requirements and translate them into technical requirements
- Familiarity with code versioning tools such as GitLab, Bitbucket
- Must be passionate about writing clean, efficient, and maintainable code
- Self-starter with the ability to cope with sharp learning curves.
- Excellent teamwork skills,
- Good Communication skill
Good to have:
- Familiarity with NextJs framework.
- Experience with Unit Testing with Jest
- Typescript
- GetsByJS
- Modern front-end build pipelines and tools GitLab or Jenkins
- CI-CD Using GitLab or Jenkins
Java
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Full Stack Developer - Averlon