Technical Support Engineer

REVIEW CRITERIA:

MANDATORY:

• Strong enterprise sales executive profile
• Mandatory (Experience 1):Must have 4+ years of selling B2B SaaS.
• Mandatory (Experience 2): Must have 2+ of experience of selling to enterprise clients OR to manufacturing industry OR selling FinTech product
• Mandatory (Sales Skills):Must have experience in end to end sales from lead generation, prospecting, demos, proposal building, negotiation, and deal closure
• Mandatory (Stability): Must have stable career history — no frequent job hopping
• Mandatory (Note): Final round is F2F (client will handle the travel)

ROLE & RESPONSIBILITIES:

We are looking for a dynamic and results-driven Enterprise Sales Manager to drive our sales strategy and expand our market presence. This role demands a strong understanding of SAP/Finance ERP solutions, excellent communication skills, and a proven track record in IT/software sales.

KEY RESPONSIBILITIES:

• Sales Strategy Development: Develop and execute sales plans to achieve company revenue targets in the SAP/ERP domain.
• Client Acquisition: Identify, engage, and convert prospective clients by demonstrating the value of our SAP/ERP solutions.
• Relationship Management: Build and maintain long-term relationships with clients, ensuring high levels of satisfaction and retention.
• Market Analysis: Stay updated on industry trends, competitor activities, and market demands to identify growth opportunities.
• Proposal & Presentation: Prepare and deliver compelling proposals, presentations, and demos tailored to client needs.
• Collaboration: Work closely with technical and consulting teams to ensure seamless delivery of solutions and services.

IDEAL CANDIDATE:

• Experience: Minimum 2 years in sales, with a strong focus on SAP Product sales/Finance ERP solutions
• Industry Preference: Candidates with prior experience in handling manufacturing industry clients will be given preference.
• Educational Qualification: Bachelor’s degree in Business, IT, or a related field. An MBA is an added advantage.

SKILLS:

• Proven ability to meet and exceed sales targets.
• Excellent communication, negotiation, and presentation skills.
• Understanding of SAP/ERP systems and their applications in business processes.
• Strong client relationship management abilities.
• Track record of success managing large enterprise accounts
• Track record of consistently over-achieving quota (top 10% in your company)
• Strong interpersonal and presentation skills
• Exceptional verbal and written communication skills
• Ability to travel to prospects and customers if required
• Good organizer with the ability to prioritize and multitask
• Proven ability to manage multiple concurrent sales cycles.

Responsibilities:

● Curate compelling content and promotional materials to drive course promotion and brand awareness.

● Manage push notifications, email campaigns, and other marketing initiatives to engage and retain customers.

● Develop and implement effective retention strategies to reduce churn and increase customer loyalty.

● Develop out-of-the-box ideas to generate revenue and enhance brand awareness.

● Analyze campaign performance data and make data-driven decisions to optimize marketing efforts.

● Collaborate with designers to create visually appealing creatives for marketing materials.

● Work closely with cross-functional teams, such as product, support, and tech, to optimize the customer experience and increase retention.

● Generate revenue through strategic marketing initiatives and activities.

● Manage affiliate programs to drive sales and revenue.

● Stay informed about industry trends, competitor actions, and market developments

1. Respond to customer inquiries and provide information about products and services.
2. Assist the sales team in preparing sales quotes.
3. Resolve customer complaints and issues, escalating them to the sales manager when necessary.
4. Prepare sales reports, presentations, and analysis as required by the sales manager.
5. Coordinate with the sales team for weekly meetings.
6. Provide regular updates to the sales manager on the progress of sales targets.
7. Maintain and update customer databases, sales records, and reports.
8. Monitor and track sales targets, quotas.

Qualifications : Graduation in any field

2-3 years of experience in sales or a similar role

We are looking for a Digital marketing expert who is deeply passionate about marketing, loves to take initiative, and is a go-getter.

The responsibilities include:

1) Search Engine Optimization

2) Media outreach

3) Developing strategies for Paid Search Engine Marketing campaigns and outbound campaigns to generate leads, 

4) Coming up with an innovative social media content strategy and executing it

5) Assessing the result of marketing efforts, communicating with the management team and improvising the plan to get the best results.

To be successful in this role, you need to be self-driven and display outstanding performance. This is an excellent career-defining opportunity for a seasoned professional who enjoys a position filled with variety, challenges, depth, and autonomy.

A proficient, independent contributor that assists in technical design, development, implementation, and support of data pipelines; beginning to invest in less-experienced engineers.

Responsibilities:

- Design, Create and maintain on premise and cloud based data integration pipelines. 
- Assemble large, complex data sets that meet functional/non functional business requirements.
- Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
- Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources.
- Build analytics tools that utilize the data pipeline to provide actionable insights into key business performance metrics.
- Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
- Create data pipelines to enable BI, Analytics and Data Science teams that assist them in building and optimizing their systems
- Assists in the onboarding, training and development of team members.
- Reviews code changes and pull requests for standardization and best practices
- Evolve existing development to be automated, scalable, resilient, self-serve platforms
- Assist the team in the design and requirements gathering for technical and non technical work to drive the direction of projects

Technical & Business Expertise:

-Hands on integration experience in SSIS/Mulesoft
- Hands on experience Azure Synapse
- Proven advanced level of writing database experience in SQL Server
- Proven advanced level of understanding about Data Lake
- Proven intermediate level of writing Python or similar programming language
- Intermediate understanding of Cloud Platforms (GCP) 
- Intermediate understanding of Data Warehousing
- Advanced Understanding of Source Control (Github)

1. Key Accountabilities

1. Skills Required for the role

1.      3+ years of experience in web development

2.      Minimum 2+ years’ experience in Node JS

3.      databases-MongoDB

Good to have

• Kubernetes & Dockers and experience with Cloud service APIs (e.g., GCP) are desirable.
• Github CI/CD experience
• Experience in the  Real Estate will be a plus

• Lead the tech team on daily project development including legacy system refactor and new feature implementation
• At least 4+ years of people management experience.
• Design, build and maintain our trading systems that deal with trade matching, accounting, financial reporting, liquidity, and risk management.
• Articulate a long-term vision for maintaining and scaling our trading systems.
• Liaise with business, product team members, and senior leadership to turn our product and technical vision into a tangible roadmap.

Minimum Qualifications:

• Experience in leading a team to design and build services that are highly scalable and robust.
• 5+ years of professional experience with at least one of the following languages: Go (preferred).
• Solid knowledge of multithreading, enterprise integration pattern, microservice.
• Fluent English speaker.
• Bachelor's degree in a technical field

Nice to have:

• Full-stack experience: knowledge of Javascript React, IOS and Android app development.
• Knowledge of Ethereum-like blockchains.
• Experience in crypto exchange development.
• Experience in building systems in the finance industry.
• Familiar with DevOps work with AWS or GCP

Conditions:

• Do something meaningful; Be a part of the future of financial technology and the no.1 company in the industry
• Fast-moving, challenging and unique business problems
• International work environment and flat organization
• Great career development opportunities in a growing company
• Possibility for relocation and international transfers mid-career
• Competitive salary
• Flexible working hours, Casual work attire