
Technical Support Engineer
About the Role:
We're looking for a Technical Support Engineer to join our team and serve as the critical bridge between our customers and engineering team. This role combines customer-facing support with hands-on technical troubleshooting, requiring someone who can both empathise with user challenges and dive into code to identify and resolve issues.
You'll be the first line of technical defence, investigating customer-reported issues, reproducing bugs, reading through our codebase to understand root causes, and working closely with the development team to implement fixes. This is ideal for someone who enjoys problem-solving, loves helping people, and wants to leverage their technical skills in a customer-focused role.
Key Responsibilities:
Technical Investigation & Bug Identification
- Review application logs, error messages, and stack traces to diagnose issues
- Read and navigate through our MERN stack codebase to understand system behaviour
- Reproduce reported bugs in staging/development environments
- Identify whether issues stem from code bugs, configuration problems, infrastructure issues, or user error
- Perform root cause analysis and provide technical insights to the engineering team
Monitoring & Proactive Support
- Monitor AWS infrastructure health and application performance metrics
- Identify patterns in support tickets that may indicate broader system issues
- Collaborate with engineering on bug fixes and verify resolutions in production
- Test new features from a customer perspective before release
Required QualificationsTechnical Skills
- Strong understanding of web application architecture and software engineering principles
- Hands-on experience with the MERN stack (MongoDB, Express.js, React, Node.js)
- Ability to read and understand JavaScript/TypeScript code
- Experience with AWS services (ECS, S3, Lambda, CloudWatch, RDS, etc.)
- Familiarity with RESTful APIs, HTTP protocols, and debugging API requests
- Understanding of database concepts and ability to write basic MongoDB and SQL queries
- Experience with Git and version control concepts
- Knowledge of browser developer tools for debugging frontend issues
Soft Skills
- Excellent written and verbal communication skills with ability to explain technical concepts to non-technical users
- Strong analytical and problem-solving mindset
- Patience and empathy when dealing with frustrated customers
- Self-motivated with ability to manage multiple issues simultaneously
- Detail-oriented with good documentation habits
Experience
- 1+ years in technical support, customer success, or similar role
- 1+ years working with or around software development teams
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
Nice to Have
- Experience with AWS troubleshooting and CloudWatch logs analysis
- Familiarity with containerization (Docker) and CI/CD pipelines
- Previous experience in a SaaS or platform company
- Experience with monitoring tools (Datadog, New Relic, Sentry, etc.)
- Exposure to agile development methodologies
What You'll Work With
- Frontend: React.js applications with modern JavaScript/TypeScript
- Backend: Node.js/Express.js APIs
- Database: MongoDB, MySQL
- Infrastructure: AWS (various services)
- Tools: GitHub, JIRA, Slack
- Environment: Fast-paced with direct access to engineering team

About GlobalSignIn
About
We are a fast growing virtual & hybrid events and engagement platform. Gevme has already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Citibank, Google, Singapore Government etc.
We are a SAAS product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.
Join us if you want to become part of a vibrant and fast moving product company that's on a mission to connect people around the world through events.
Connect with the team
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Job Description :
Scope of Responsibilities
Communicate with data providers to source appropriate data content and formats within required timelines.
Evaluate completeness and accuracy of input data, working closely with internal teams and hedge fund managers.
Reconcile input data with other data points, clear exceptions/rejects, and perform mapping/modeling of positions.
Collaborate closely with team members across locations, particularly Mumbai.
Report progress, metrics, and queue status to management.
Maintain relationships with fund administrators and hedge funds.
Support expansion of hedge fund coverage within the transparency business.
Handle ad-hoc analytical or operational requests as required.
Required Skills and Knowledge:
Strong attention to detail, organization, and adherence to deadlines.
Effective problem-solving and collaboration skills.
Financial background with understanding of derivatives, global markets, investment instruments, and risk management.
High proficiency in Microsoft Excel.
Experience working with large datasets or market data systems is preferred.
Derivatives knowledge is a must.
Key Responsibilities:
- Work with distributed systems and implement asynchronous programming patterns
- Design and develop scalable backend applications using Python
- Build and integrate applications leveraging LLMs or traditional Machine Learning techniques
- Develop and maintain microservices-based architectures
- Work with databases and caching systems to optimize application performance
- Participate in code reviews and maintain high code quality standards
- Write clean, maintainable, and well-documented code following best practices
Required Skills:
- 3+ years of relevant experience
- Strong understanding of distributed systems and asynchronous programming in Python
- Experience building scalable applications using LLMs or traditional ML techniques
- Hands-on experience with databases, caching mechanisms, and microservices architecture
- Good problem-solving and debugging skills
Roles and Responsibilities: -
Identify and develop new business opportunities among brands and corporates - Build and maintain strong relationships with key clients, by assisting and providing suitable solutions - Generate revenue by meeting or exceeding sales targets through effective sales techniques - Collaborate with internal teams to ensure the smooth delivery of services and customer satisfaction - Prepare sales presentations, proposals, and contracts for potential clients - Participate in networking events and industry conferences to expand business connections - Provide regular reports on sales activities, pipelines, and forecasts - Contribute to the development of marketing strategies and initiatives to attract new clients - Maintain a high level of product knowledge and continuously update knowledge about the company's offerings - Provide after-sales services to key clients to build rapport.
Qualifications: - Minimum of 2 to 5 years of experience in business development or sales, preferably in a B2B environment - Proven track record in achieving sales targets and driving revenue growth - Strong negotiation and communication skills with the ability to build rapport with clients - Experience in membership sales and managing key accounts is highly desirable - Knowledge of the barter industry or experience with barter trade is a plus - Ability to work independently, take initiative, and drive results - Proficiency in Microsoft Office Suite - Willingness to travel for client meetings and industry events as required
If anyone interested then apply through link:- https://tiny.cc/NGtalent
Company: UpGrad
Position
Academic Counselor
Location
Gurgaon
Salary
Gurgaon INR 3.15 LPA to 6 LPA (Based on skills,interview, experience)
Working days :
6 days
4 days inside sales (work from office)
2 days field sales (expenses would be reimbursed by the company)
Working hours : 10am to 7pm
Experience Required
Minimum 1 Year in ED TECH Sales
About the Role
We are looking for passionate and highly driven Academic Counselors to join our dynamic team. The ideal candidate will play a pivotal role in guiding students in their upskilling journey by recommending suitable courses in Data Science and other emerging Tech.
domains. If you have a flair for sales, excellent communication skills, and a passion for education, we'd love to meet you.
Key Responsibilities
- Counsel prospective learners via phone, email, or in-person to help them understand the value and benefits of our tech programs.
- Drive sales conversion by identifying student needs and recommending suitable programs.
- Manage the complete sales cycle: lead qualification, counseling, follow-ups, and closure.
- Maintain accurate records of leads, interactions, and outcomes using CRM tools.
- Meet or exceed monthly targets and KPIs.
- Provide detailed course information, industry insights, and address queries effectively.
Required Skills & Qualifications
- Bachelor's degree in any field.
- Minimum 1 year of experience in a Ed-Tech Sales
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills with the ability to influence and negotiate.
- Self-motivated and target-driven with a problem-solving attitude.
- Tech-savvy and comfortable working in a fast-paced environment.
Preferred Qualifications
- Prior experience in selling Data Science, Tech, or Professional Certification Courses is a plus.
- Knowledge of CRM software (e.g., Salesforce, Zoho) preferred.
What We Offer
- Opportunity to work with a high-growth and mission-driven team.
- Continuous learning and growth opportunities in the ed-tech space.
- A vibrant and collaborative work culture.
Call to Action
Apply now if you're ready to transform careers and make a lasting impact in the tech education ecosystem!
Greetings of the day !
ONLY FEMALE CANDIDATES NEEDED
Role = Customer care Executive
Location = Andheri(E), Mumbai
6 day working Rotational off
Good communication skills
Experience range = Fresher to 4 years
ABOUT THE ROLE
Position = CUSTOMER CARE EXECUTIVE
Answering calls
Resolving queries and issues over the phone
Assisting the customer
Responsibilities
Revise, edit proofread and optimize web content
Perform code reviews
Unit testing and continuous integration
Work cross functionally to enhance overall user experience of our platforms
Own various design tasks involved in the web development life cycle from start to finish
Qualifications
Bachelor's degree or equivalent experience in computer science
3+ years of experience using html, php and word press.
Proficience in at least one server side technology (Java, Php, Node js, Python, Ruby)
Ability to multitask, organize and prioritize work
JD/Skills:-
L1 Tech Support, application support.
Good on SQL Queries.
Decent comm skills.
This will be Mumbai Location.
5 days working.
CTC is good as per market norms.
JD:
As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.
Responsibilities:
- You solve problems at their root, stepping back to understand the broader context.
- You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
- You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
- You recognise and use design patterns to solve business problems.
- You understand how operating systems work, perform and scale.
Requirements:
- You write high quality, maintainable, and robust code.
- You recognise and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
- You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.
- Bachelors or Masters in Computer Science or relevant technical field.
- Experience in software development and full product life-cycle.
- Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.
- Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.
- Proficiency in SQL and data modeling.
You can apply directly through here -
The candidate should have good team player skills and the ability to work hard independently under the least supervision. Should be a problem solver and self-motivated to work in a startup environment. Must have good learning and grasping skills. Keen to learn new things and flexible to work with startup culture.
Responsibilities
- Translate existing designs and wireframes into high-quality code.
- Design, build and maintain high-performance, reusable, and reliable Java code.
- Ensure the best possible performance, quality, and responsiveness of the application.
- Help maintain code quality, organization, and automatization.
- Work in an agile environment with continuous integration and deployment.
- Detail requirements taking inputs from the team and coming up with estimations for planning.
- Collaborate on projects with a closely-knit team.
- Develop and maintain mobile apps using Rest APIs.
Requirements
- Experience- 0-2 years.
- Good aptitude and good attitude.
- Need a hardworking candidate.
- Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes.
- Strong Knowledge of OOPs.
- Strong Knowledge of Core Java.
- Hands-on experience in Java.
- Familiarity with RESTful APIs to connect Android applications to back-end services.
- Strong knowledge of Android UI design principles, patterns, and best practices.
- Experience with offline storage, Proficient with Multithreading, I/O stream, Collections, etc.
- Ability to design applications around natural user interfaces.
- Knowledge of the open-source Android ecosystem and the libraries available for common tasks.
- Ability to understand business requirements and translate them into technical requirements.
- Familiarity with cloud APIs and push notifications.
- A knack for benchmarking and optimization.
- Understanding of Google's Android design principles and interface guidelines.
- Proficient understanding of code versioning tools, such as GitHub.
- Familiarity with continuous integration.
- A team player, fast learner with good verbal and written communication skills
Preference
- Hands-on experience in Kotlin.
Education
- UG: BCA in Computers, B. Tech/B. E. in Any Specialization.
- PG: Any Postgraduate in Any Specialization.










