
Technical Support Engineer
About the Role:
We're looking for a Technical Support Engineer to join our team and serve as the critical bridge between our customers and engineering team. This role combines customer-facing support with hands-on technical troubleshooting, requiring someone who can both empathise with user challenges and dive into code to identify and resolve issues.
You'll be the first line of technical defence, investigating customer-reported issues, reproducing bugs, reading through our codebase to understand root causes, and working closely with the development team to implement fixes. This is ideal for someone who enjoys problem-solving, loves helping people, and wants to leverage their technical skills in a customer-focused role.
Key Responsibilities:
Technical Investigation & Bug Identification
- Review application logs, error messages, and stack traces to diagnose issues
- Read and navigate through our MERN stack codebase to understand system behaviour
- Reproduce reported bugs in staging/development environments
- Identify whether issues stem from code bugs, configuration problems, infrastructure issues, or user error
- Perform root cause analysis and provide technical insights to the engineering team
Monitoring & Proactive Support
- Monitor AWS infrastructure health and application performance metrics
- Identify patterns in support tickets that may indicate broader system issues
- Collaborate with engineering on bug fixes and verify resolutions in production
- Test new features from a customer perspective before release
Required QualificationsTechnical Skills
- Strong understanding of web application architecture and software engineering principles
- Hands-on experience with the MERN stack (MongoDB, Express.js, React, Node.js)
- Ability to read and understand JavaScript/TypeScript code
- Experience with AWS services (ECS, S3, Lambda, CloudWatch, RDS, etc.)
- Familiarity with RESTful APIs, HTTP protocols, and debugging API requests
- Understanding of database concepts and ability to write basic MongoDB and SQL queries
- Experience with Git and version control concepts
- Knowledge of browser developer tools for debugging frontend issues
Soft Skills
- Excellent written and verbal communication skills with ability to explain technical concepts to non-technical users
- Strong analytical and problem-solving mindset
- Patience and empathy when dealing with frustrated customers
- Self-motivated with ability to manage multiple issues simultaneously
- Detail-oriented with good documentation habits
Experience
- 1+ years in technical support, customer success, or similar role
- 1+ years working with or around software development teams
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
Nice to Have
- Experience with AWS troubleshooting and CloudWatch logs analysis
- Familiarity with containerization (Docker) and CI/CD pipelines
- Previous experience in a SaaS or platform company
- Experience with monitoring tools (Datadog, New Relic, Sentry, etc.)
- Exposure to agile development methodologies
What You'll Work With
- Frontend: React.js applications with modern JavaScript/TypeScript
- Backend: Node.js/Express.js APIs
- Database: MongoDB, MySQL
- Infrastructure: AWS (various services)
- Tools: GitHub, JIRA, Slack
- Environment: Fast-paced with direct access to engineering team

About GlobalSignIn
About
We are a fast growing virtual & hybrid events and engagement platform. Gevme has already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Citibank, Google, Singapore Government etc.
We are a SAAS product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.
Join us if you want to become part of a vibrant and fast moving product company that's on a mission to connect people around the world through events.
Connect with the team
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Ideal Candidate
10+ years of experience in software/data engineering, with at least 3+ years in a leadership role.
Expertise in backend development with programming languages such as Java, PHP, Python, Node.JS, GoLang, JavaScript, HTML, and CSS.
Proficiency in SQL, Python, and Scala for data processing and analytics.
Strong understanding of cloud platforms (AWS, GCP, or Azure) and their data services.
Strong foundation and expertise in HLD and LLD, as well as design patterns, preferably using Spring Boot or Google Guice
Experience in big data technologies such as Spark, Hadoop, Kafka, and distributed computing frameworks.
Hands-on experience with data warehousing solutions such as Snowflake, Redshift, or BigQuery
Deep knowledge of data governance, security, and compliance (GDPR, SOC2, etc.).
Experience in NoSQL databases like Redis, Cassandra, MongoDB, and TiDB.
Familiarity with automation and DevOps tools like Jenkins, Ansible, Docker, Kubernetes, Chef, Grafana, and ELK.
Proven ability to drive technical strategy and align it with business objectives.
Strong leadership, communication, and stakeholder management skills.
Job Summary:
We are looking for a dynamic and results-driven Business Development Intern with 1 to 2 years of experience in IT sales to join our team. The ideal candidate will have a strong background in selling IT solutions and services, with a proven track record of achieving sales targets and building long-term client relationships.
Responsibilities:
*Identify new business opportunities and potential clients
*Generate leads through networking, cold calling, and other business development techniques
Requirements:
* Must have good communication skills (English)
* Knowledge of different portals such as LinkedIn sales navigator, Upwork, Guru, Apollo Benefits:
*Opportunity for career growth and development
*Dynamic and supportive work environment
*Flexible working hours
OfficeTimings:10 am to 7 pm
Working days- Monday to Friday (5 days)
Soft Skills Trainer — Key Responsibilities
- Assess training needs and identify areas for development.
- Design and develop interactive training materials (presentations, handouts, self-assessments).
- Deliver engaging workshops and training sessions (in-person or virtual).
- Provide one-on-one coaching and constructive feedback.
- Track trainee progress and evaluate program effectiveness.
- Collaborate with stakeholders to align training with organizational goals.
- Stay current with industry trends and adapt training accordingly.
Required Qualifications & Competencies
- Bachelor’s degree in fields like Human Resources, Education, Psychology, or a related discipline.
- Proven experience in training delivery or facilitation.
- Strong communication, public speaking, and presentation skills.
- Excellent interpersonal skills—empathy, active listening, and motivational coaching.
- Organizational strength: adept at planning, time management, and performance tracking.
- Familiarity with instructional design or training methodologies is a plus.
- Tech-savviness, including comfort with presentation tools and learning platforms.
We are a talent startup that partners with fast-moving digital companies globally to scale their teams. Since 2016, we have served over 100 funded startups ( top brands, some unicorns too!) and hired teams in the spaces of engineering, growth, design and product. Our mission is to be the top curated talent marketplace while fostering a collaborative, diverse, and inclusive workplace.
About the role
We are looking to hire a recruiter who should be experienced and motivated that can help source and hire for top-funded companies globally.
Ideal candidate is a high-energy, strong communicator with a knack for engaging experienced professionals.
Responsibilities
- Responsible for End to End Recruitment (Sourcing, screening of profiles, scheduling of interviews).
- Responsible for understanding and analyzing the requirements in different technical skill set categories.
- Creative sourcing methods like Linked-In, internal database, referrals, head-hunting, and networking.
- Take steps to ensure a positive candidate experience
- Willing to take challenges in Recruitment & closing the demands on time.
Requirements
- The ideal candidate should have the zeal to grow in the technical Recruitment world.
- Must have IT recruitment/Non-IT hiring experience and expertise in Screening, shortlisting, negotiation and coordinating with the Recruitment process.
- Experience in working on Job Portals is mandatory
- Experience in full-cycle Recruiting, Sourcing
- Proficient in the use of social media and job boards
- Aggressive and talented professionals with excellent communication skills.
- Well-organized & capable of managing Quality and Volumes of open positions
Why this role is unique
● Blank canvas: you'll be one of the founding members of our Growth team and help lay the foundation for what we work on and how the team operates
● Massive impact and visibility: our product is just now taking shape and your work will
directly serve 60M+ SMBs in Indonesia
● World class team: you will work side-by-side with serial entrepreneurs and startup veterans that sail from all corners of the world (including Indonesia, Singapore, Hong Kong, Taiwan, UK, US, Canada, India and more)
What you will own
At the company, product-led growth (“PLG”) is our secret weapon to delighting our customers and driving business impact. As a Product Manager in the Growth team, you will help create a product-driven culture that is obsessed with experimenting with new ways to deliver simple, fun, and inspiring product experiences to our customers.
You will:
● Own the strategy and roadmap for product initiatives that drive one or many growth areas,ranging from acquisition to retention
● Design, develop, test, and ship product features, funnels, loops, and flywheels that drive
organic, self-sustaining growth
● Partner with engineers, designers, data scientists, and researchers to conduct data-driven experimentation (A/B tests, multivariate tests)
● Define, analyze, and monitor metrics that inform the success of products
● Champion, strengthen, and be the evangelist for product-led growth within the company
Qualities we look for:
● Has a proven track record of owning the end-to-end product development lifecycle, including
ideation, development, testing, and launch
● Has experience designing, running, analyzing, and interpreting experiments (A/B tests,
multivariate tests)
● Has strong customer empathy and experience translating customer needs/feedback into
actionable product growth initiatives
● Can communicate effectively, influence without authority, and align a cross-functional team
towards a common goal
● Is detail-oriented with superior organization skills and the ability to effectively manage
multiple priorities, projects, and deadlines
● Enjoys working on complex, ambiguous problems with a diverse, multidisciplinary group of
people in a fast-paced environment
● Is passionate about software, fintech, and emerging markets
Bottom Funnel provides the system and framework that modern marketers need to generate clients from scratch.BOTTOM FUNNEL is a 360° digital branding and marketing agency that provides a wide spectrum of internet marketing services to enhance the online presence of all kinds of businesses. We offer global solutions of digital marketing and all IT trending technology solutions, communication through classifieds, web portals, social media networks, advertising channels, and search engines. Our digital experts and business consultants help clients by providing only the best digital marketing strategy to develop through innovation and creativity.
Employment Type: Employee - Full Time
Work Location: Jaipur, Rajasthan
Key Focus area: Web & UI UX Designer
Responsibilities:
- Lead team members to develop streamlined user experience processes
- Proactively pursues opportunities to improve the strategy to better address business and user objectives
- Capable of defining consumers, processes, and ideas from an objective point of view based on research and insight, and can effectively communicate this point of view with senior management
- Takes personal responsibility for on-time deliverables
- Actively educates internal groups about user experience and provides a significant contribution to the development of client relationships
- Be an advocate on behalf of “user experience” within the organization at large.
Qualification and Work Experience
Qualification: B.E./B. Tech/BCA/MCA
Work experience: 2- 6 years
- A portfolio of work demonstrating work experience designing complex systems across multiple platforms, including mobile and touch-based interfaces
- At least 2 years of experience in UX and interaction design, and a thorough understanding of existing interaction design patterns across web, mobile, and other digital platforms
- Proficiency in user-centric design processes and designing for user needs based on research, and able to demonstrate hands-on work taking user needs and translating them into an experience through a combination of techniques including: journey mapping, service blueprinting, content strategy, wire framing, and prototyping.
- Proficiency with prototyping software such as Adobe XD, Figma, Protopie, Marvel or similar.
- Proficient in UI/UX and should be able to make responsive websites across all devices and browsers.
- Participate in concept development and design ideation
- Deep understanding of PHP, HTML5, CSS3, JavaScript, SaaS, jQuery, WordPress, Theme Designing, Bootstrap, CMS. React Js, Vue Js, Angular Js
- E-Commerce platforms: Shopify, Opencart.
Competencies /Expertise Required (Functional & Behavioural)
- Systematic problem-solving skills, with the ability to think.
- Excellent in analytical thinking for translating data into informative visuals and reports.
- Adaptable to change.
- Quick Learner – Open learn and work on new technologies and products
- Seek knowledge continuously to remain on top of your job and help colleagues to be winners.
We're urgently looking for a ROR developer to join our highly motivated team.
Experience Required- 1-3years
Skills Required:
- Experience in Rails 5
- Good knowledge of MySQL and PostgreSQL
- Experience with popular libraries and APIs such as jQuery, Bootstrap, Ajax.
- Experience in front-end technologies, such as JavaScript, HTML5, and CSS3 will be highly valued.
- Proficient understanding of code versioning tools like GitHub, SVN.
- Knowledge of CI/CD tools is a plus.
- Deploying and maintaining Multistage, Multitier applications in staging and production environments.
- Client Interaction, Addressing client needs.
- Problem-solving attitude with a passion for technology.
- Team worker who can effectively coordinate and communicate with other teams.
- UI technology experience in REACT a plus.
- Must have good communication skills as the candidate will have to interface with clients.
- Candidate having good knowledge of Shopify.
< Good hike on current salary .
<Friendly environment.
<5 days working.
We have an opening for Web Developer in our company. Please find below the job description for the same.
Job Description:
Tech Stack :
PHP, HTML, CSS, JAVASCRIPT, AJAX, REST API, JQUERY, POSTGRESQL/MYSQL, MVC FRAMEWORK.
Responsibilities:
- Design and build advanced applications
- Work with outside data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
- Building reusable code and libraries for future use
- Optimization of the application for maximum speed and scalability
- Implementation of security and data protection
- Able to understand and create Documentation according to Client requirement.
Requirements:
- Ability to write clean, commented and maintainable code.
- Basic understanding of MVC frameworks.
- Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3.
- Proper understanding of OOPS concepts.
- Understanding differences between multiple delivery platforms such as mobile vs desktop, and optimizing output to match the specific platform.
- Creating database schemas that represent and support business processes.
- Proficient knowledge of a back-end programming.
- Proficient understanding of code versioning tools, such as Git.
- Proven software development experience and Web application development skills.
- Understanding of startup culture.
- Good team player, Quick learner.
Regards,
Pavithra











