
Job Summary:
We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.
Key Responsibilities:
- Manage post-booking queries, modifications, and cancellations.
- Coordinate with hotels for confirmations and issue resolution.
- Provide customer support via calls, emails, and chats.
- Handle escalations, refunds, and payment discrepancies.
- Maintain booking records and improve processes.
Requirements:
- Experience: 1+ years in hotel reservations, operations, or customer service.
- Skills: Strong communication, problem-solving, and coordination.
- Technical: Familiarity with OTA booking systems is a plus.

About EaseMyTrip.com
About
EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population's travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.
Connect with the team
Similar jobs
About the Role
We are seeking an experienced and customer-focused Product Manager to join our team. In this role, you will be responsible for defining and executing the product vision, strategy, and roadmap. You will collaborate closely with cross-functional teams, including engineering, design, marketing, and sales, to deliver innovative solutions that solve customer pain points and align with our business objectives.
Key Responsibilities
Product Strategy and Vision
- Define and communicate a clear product vision and strategy.
- Align product goals with business objectives and customer needs.
- Conduct market research to identify trends, opportunities, and competitive positioning.
Roadmap and Prioritization
- Develop and maintain a product roadmap that balances short-term deliverables with long-term goals.
- Use prioritization frameworks (e.g., RICE, MoSCoW) to evaluate and prioritize product features.
Customer-Centric Development
- Gather and analyze user feedback through interviews, surveys, and data analytics.
- Advocate for the customer by translating their needs into actionable requirements.
Cross-Functional Collaboration
- Work with engineering teams to define and deliver high-quality, scalable products.
- Partner with designers to create user-friendly interfaces and experiences.
- Collaborate with marketing and sales teams to ensure successful product launches and adoption.
Data-Driven Decision Making
- Define and track key performance indicators (KPIs) to measure product success.
- Leverage analytics tools (e.g., Mixpanel, Google Analytics) to identify trends and optimize performance.
Agile Product Development
- Manage the product backlog and sprint planning in Agile or Scrum environments.
- Drive continuous improvement through iterative product releases.
Qualifications
Must-Have:
- 3–5 years of experience in product management or a related field.
- Proven ability to define and execute product strategies that achieve business goals.
- Strong communication and stakeholder management skills.
- Experience working with Agile development teams.
- Proficiency with product management tools (e.g., Jira, Trello, Asana) and analytics platforms (e.g., Mixpanel, Google Analytics).
Nice-to-Have:
- Familiarity with technical concepts (e.g., APIs, databases, or system architecture).
- Experience in [SaaS, B2B, Recruitment].
- Basic understanding of UX design principles and tools (e.g., Figma, Miro).
- Exposure to A/B testing and data-driven optimization techniques.
About the company:
Our client is a start-up organization founded in 2014 by experienced professionals and is now in its 22nd year of serving global customers after merging with 4Cplus. They specialise in Management Consulting, Technology Services, and Business Transformation Outsourcing, committed to providing their customers with exceptional experiences.
Location: Mumbai, Pune
About the role:
Responsibilities:
- Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions within the SAP landscape.
- Lead and actively participate in at least 4 end-to-end implementation projects and provide expertise throughout the project lifecycle.
- Provide support for multiple SAP projects, ensuring the highest level of system availability and performance.
- Install, configure, and upgrade SAP systems, including SAP NetWeaver, SAP S/4HANA, and related components.
- Utilize your in-depth knowledge of operating systems (Windows, Linux, Unix) and system architecture to optimize system performance and stability.
- Work with ticketing systems to manage and prioritize support requests, ensuring timely resolution and effective communication.
- Organize SAP Basis tasks and coordinate closely with customers and other teams within the organization.
- Manage SAP databases, including MS-SQL, Oracle, DB2, Sybase, and Hana, ensuring data integrity and efficient performance.
- Perform system monitoring, performance tuning, and troubleshooting to maintain optimal system performance.
- Implement security measures, user authentication, and authorization protocols to ensure data integrity and system security.
- Execute regular system backups, disaster recovery planning, and testing to ensure data integrity and business continuity.
- Collaborate with functional teams to support system configuration, enhancements, and customizations to meet business requirements.
- Maintain documentation related to system architecture, configurations, and standard operating procedures.
- Stay current with industry trends, best practices, and advancements in SAP technology to provide innovative solutions and recommendations.
Qualifications & Skills:
- Years of Experience: 4 – 6 in SAP BASIS
- Should have hands-on working experience in at least 1 end to end implementation project, 2 support projects, 1 upgrade and 1 migration project
- Should have experience of client-facing roles
- Should have excellent communication skills
Should have experience of working on the following:
- SAP System Installation and Configuration (L1/L2)
- SAP System Support Packages Upgrades and Patching (L1/L2)
- SAP System Performance Tuning (L1/L2)
- SAP Transport Management (L1/L2)
- SAP Backup and Recovery (L1/L2)
- SAP User Administration (L1/L2)
- SAP Kernel Upgrades (L1/L2)
- Database Administration (e.g., Oracle, SAP HANA) (L1/L2)
- SAP Solution Manager (L1/L2)
- AWS / Azure / GCP Cloud Basis Skills (L1/L2)
- Troubleshooting SAP System Issues (L1/L2)
- Documentation and Reporting (L1/L2)
- SAP HANA Administration (L1/L2)
- Knowledge of SAP Basis Best Practices (L1/L2)
- Scripting and Automation (e.g., PowerShell, Bash) (L1/L2)
- Operating system (L1/L2)
- Communication and Collaboration Skills (L1/L2)
We are looking for an enthusiastic Android Developer with a proven track record of building Android apps from the ground up.
Skills Required
1. Product Design and Development Skills
- Native Android (Java)
- Firebase - firestore
- Cloud functions
2. Design skills
- XML
- Recreate Figma design in XML
3. Testing Skills
Test the feasibility and viability of the App.
Roles and Responsibilities
- Turn an idea into a product.
- Take complete ownership of the app and build the product end to end.
- Own and manage the complete development cycle of the App.
- Understanding the feature requirement and implementing the same.
- Work directly with the company leadership.
- Brainstorm ideas and designs with few of the finest minds in the industry.
About Us:
Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.
Hiring Process:
- Apply for your CV and past work to be reviewed.
- Receive a telephonic interview or assessment upon filling the final step form.
- Receive offer letter if selected.
Hiring Duration:
Our hiring process takes less than 24 hours from the time you receive the Final Step form.
Validity: Up to Dec 2023
- Apply soon, the earliest applicant would be preferred over the late applicants.
Big Data Engineer- SCALA
Required Skills:
1. Experience in building modern and scalable REST – based microservices using Scala, preferably with Play as MVC framework.
2. Expertise with functional programming using SCALA
3. Experience in implementing RESTful web services in Scala, Java or similar languages.
4. Experience with No SQL and SQL databases.
5. Experience in information retrieval and machine learning
6. Experience/ knowledge in big data using Scala spark, ML, Kafka, and Elastic search will be plus.
Plan and monitor the ongoing company presence on social media (Twitter, Facebook etc.)
Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
Be actively involved in SEO efforts (keyword, image optimization etc.)
Prepare online newsletters and promotional emails and organize their distribution through various channels
Provide creative ideas for content marketing and update website
Collaborate with designers to improve user experience
Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics,WebTrends etc.)
Acquire insight in online marketing trends and keep strategies up-to-date
Maintain partnerships with media agencies and vendor.
Job description
- Coding and creating functional web applications and optimizing code for increasing response time and efficiency.
- Coordinating with front-end developers and providing server-side algorithms of user-facing web application elements.
- Analyzing the goals and requirements, handling bugs and errors and providing solutions for the same.
- Interacting with the database for storing data and ensuring that every user has access to what they search.
- Accomplishing the projects and goals within the deadline.
- Managing APIs that are executed across the devices.
- Participating in defining the architecture of the system.
Required skills
- Proven knowledge of front-end technologies, such as Angular, React, HTML, CSS, and JavaScript will be preferred.
- In-depth knowledge of PHP and related frameworks. Knowledge of Ruby, Python, NodeJs, and Java will be an added advantage.
- Good Communication, Analytical, Logical, and Leadership skills.
- Knowledge of front-end technologies such as Angular, React, HTML, CSS, and JavaScript will be preferred.
- Ability to manage a hosting environment along with database administration such as MySQL, Oracle.
- Excellent knowledge of APIs (REST, SOAP) and Web services.
- Capable of scaling applications to handle the load changes.
- Knowledge of version control, such as GIT.
- Knowledge of accessibility and security compliance.
Work with a world-class fin-tech maverick that is focusing on creating a powerful future-focused infrastructure with sophistication and transparency.
Our client is a cross border payment platform started in 2014, with a vision to simplify the cross-border payments experience for consumers. It later expanded and scaled its offerings to meet the needs of SME’s, Financial Institutions, Enterprises, and other payment service providers. It is currently accessible in 90 countries dealing with 63 currencies, developing cutting-edge products and solutions that solve the most crucial problems in the FinTech space.
As a Manager/ Sr. Manager Talent Acquisition, you will be responsible for setting up and driving our core programs of sourcing talent and raising the bar of talent that comes to the company.
The role is a highly collaborative and visible role interacting with leaders across the region to execute on hiring plans.
What you will do:
- Sourcing, engaging and recruiting mid to senior level hires for positions globally
- Owning hiring for Non Tech positions covering Business Development, Customer Success, Operations, Marketing, and G&A roles across multiple countries globally including the APAC, Europe and US regions.
- Partnering with hiring managers to execute on hiring plans
- Developing proactive sourcing strategies to engage and developing a pipeline of passive talent apart from active pool.
- Creating strong governance with hiring teams to identify trends within the market, strategizing on outreach approaches, and brainstorming creative search methods.
- Leveraging internal tools to build pipeline and engaging active and passive talents in the markets
- Focusing on diversity and inclusion hiring and ensuring a diverse candidate slate across all roles.
- Reporting on recruiting metrics and performance reports on a regular basis
What you need to have:
- B.Tech / B.E.; MBA / PGDM
- 3-5 years of non-tech & global recruitment exposure
- Must be an exceptional team player with excellent problem-solving skills.
- Strong understanding of the complete recruiting function, including research, sourcing, networking, behaviour-based interviewing and closing
- Highly organized and able to prioritize workload effectively
- Excellent written and verbal communication skills with the ability to articulate effectively
- Must be a result-oriented
We have job openings for our Client E Productivity Services. Kindly find the details below:
Payroll will be ToppersEdge.com India Pvt Ltd working for the client E Productivity Services.
(C2H position – 3rd Party payroll for long term)
Job Descriptiom
Experience – 5-10 years
Minimum 4 + years of experience in Automation testing, Java and Selenium
Mandatory Skills - Automation testing, Java and Selenium
Look for 0-20 days notice period.
Budget is maximum 13 LPA.
Skill Set
- 4 – 8 years of hands experience profiles
- Hands-on Experience in
- .NET Core 2.1 , Asp.net, C#
- Sql Server 2012+ / DB
- Web API
- Ajax / J-query / LINQ / HTML 5.0
- MVC, Bootstrap will be an added advantage
Our client is one of the most advanced career counselling platforms that gives an unbiased view and effective solutions to students.
- Building a team of engineers and web designers.
- Recruiting, training and motivating a team of engineers.
- Managing the KPIs and products / services built by the team.
- Managing the life cycle of the products of the company.
- Ensuring the products provide an excellent customer experience.
What you need to have:
- BE, BTech
- MySQL, PHP (Laravel), Vue.js, AWS and AWS Lambda implementation, Serverless Architecture, MERN Stack, Microservices Architecture, MongoDB
- Knowledge of scaling high traffic apps using Heroku/ EBS etc.
- DevOps knowledge
- Setting up of CI/ CD pipelines to automate deployments at various stages, dev to staging to production at scale.
- Setting up of APMs and integration with Slack to monitor the distributed system’s health in real time.










