
Job Summary:
We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.
Key Responsibilities:
- Manage post-booking queries, modifications, and cancellations.
- Coordinate with hotels for confirmations and issue resolution.
- Provide customer support via calls, emails, and chats.
- Handle escalations, refunds, and payment discrepancies.
- Maintain booking records and improve processes.
Requirements:
- Experience: 1+ years in hotel reservations, operations, or customer service.
- Skills: Strong communication, problem-solving, and coordination.
- Technical: Familiarity with OTA booking systems is a plus.

About EaseMyTrip.com
About
EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population's travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.
Connect with the team
Similar jobs
JOB DESCRIPTION
Senior Product Manager (Technical)
Real-time AI Platform · Enterprise B2B · Multi-Vertical
Company: ableCredit
Location: Bangalore
Reports to: CEO / Co-founder
Team: Engineering, AI/ML, Enterprise Customer Success
Stage: Post-PMF, Pre-Scale
About ableCredit
ableCredit is a GenAI infrastructure company built for enterprises where human conversations drive high-stakes decisions. Our real-time AI co-pilot platform listens to live conversations, guides front-line agents through structured workflows, and captures everything into compliant, structured outputs — automatically.
Why This Role Exists -
This role exists to solve three specific problems:
- Shipping cadence: We build good things but ship unpredictably. We need someone who can install a culture of weekly releases, clear ownership, demo days, and “what shipped this week” accountability.
- AI leverage: We need someone who sees these opportunities instinctively: POC onboarding, SOP configuration, customer telemetry analysis.
- Alignment: The person in this role becomes the connective tissue between Business, engineering, and management - translating customer urgency into engineering priorities without losing either side’s trust.
What You’ll Own
Product Execution & Shipping Culture
- Own the product roadmap for the core ableCredit platform across BFSI, insurance, healthcare, and BPO verticals.
- Install and run a predictable shipping rhythm: sprint planning, release cadence, demo days, weekly “what shipped” updates to the company.
- Own the prioritisation framework: what gets built, what gets deferred, and why. Communicate tradeoffs clearly to engineering, sales, and leadership.
Technical Product Leadership
- Work directly with the engineering and AI teams on architecture decisions, latency tradeoffs, model selection, and evaluation frameworks for AI features.
- Review telemetry dashboards, debug production issues alongside engineers, and read API documentation when integrating with client systems.
- Make platform vs. vertical-specific tradeoffs: know when a feature request genuinely needs custom work and when it’s a configuration problem.
AI as Internal Leverage
- Identify internal workflows that should be automated or agent-powered: POC onboarding, SOP configuration, customer health monitoring, QA of conversation outputs.
- Stay current on AI capabilities (agentic frameworks, evaluation methods, prompt engineering at scale) and translate them into practical product decisions.
Enterprise Customer & Cross-Functional Alignment
- Be the single point of truth between what customers need, what sales has promised, and what engineering is building.
- Join customer calls and on-site visits. Understand the reality of a credit officer in Coimbatore or a branch executive in Nagpur using the product in the field.
- Build a visible, credible roadmap that sales can sell from and customers can plan around .
What We’re Looking For
Non-Negotiables
- 5–8+ years in product management, with at least 2 years shipping AI-powered or data-heavy products to enterprise B2B customers.
- Technical fluency: You’ve written production code at some point in your career. Today, you can read a Grafana dashboard and spot a latency spike, review a PR for product correctness, navigate API docs independently, and check telemetry without filing a ticket. Engineers see you as a technical peer, not a business translator.
- AI product judgment: You understand the difference between AI-as-product and AI-as-infrastructure. You’ve made decisions about model selection, prompt engineering, evaluation frameworks, and graceful degradation in production. Bonus: you’ve built or shipped agentic workflows.
- Shipping culture builder: You’ve joined a team that was building good things but shipping unpredictably, and you changed that. You can describe exactly what you did in the first 90 days.
Strong Preferences
- Multi-vertical or horizontal platform experience: You’ve worked on a product that serves multiple industries and have dealt with “build once, configure many” vs. “this vertical needs something custom” tensions.
- India enterprise context: Comfort with BFSI, regulated industries, or India-specific enterprise sales cycles. You understand that deploying in Tier-2/3 India is a different operating environment than a Valley SaaS playbook.
- Internal AI adoption: Evidence of using AI, automation, or agentic tools to improve your own team’s velocity — not just building AI products for customers.
Nice-to-Haves
- Experience with real-time systems: audio/video streaming, low-latency pipelines, multilingual NLP.
- Startup experience at a comparable stage (post-PMF, pre-scale, 20–80 people).
- Familiarity with Indian language tech, voice AI, or field-force enablement products.
Why Join ableCredit Now
- The AI is real. This isn’t a company that slapped “AI-powered” on a dashboard. Real-time transcription, multilingual voice models, agentic workflows - in production, at scale, in one of the hardest operating environments on earth.
- The expansion is genuinely exciting: four new verticals, a new global product, and 7x revenue growth targeted in a single year.
- You’ll work directly with the founding team, strong engineers, and demanding customers who actually want the product to succeed.
Compensation & Logistics
- Competitive salary + meaningful equity (early-stage, pre-Series A).
- Location:Bangalore, in-office, with occasional travel to customer sites.
- This is a leadership hire. You’ll have a seat at the table on company strategy, not just product decisions.
Required Skills
1) Good experience in Angular Latest Versions
2) Hand on Node.JS./Express JS
3) Database : MYSQL/MongoDB
4) Experience in Java Script, Typescript.
5)Good experience in HTML5, CSS3, JavaScript, Jquery
6) Experience working in an Agile environment.
7) Good communication skills.
Job Description :
We are looking for a Backend Developer to join our Software Development team in Gurgaon.
At Zunpulse, you can expect to design flexible and scalable solutions and work on complex
challenges by utilizing skills in data structures, algorithms, and object-oriented programming. You
will be part of the team that develops state-of-the-art products which aim at helping millions of
customers.
Job Description
- Must have worked on Spring, Spring boot framework
- Strong Java developer skills
- Should have strong knowledge of Data Structures and Algorithms
- Should be well versed with Agile Development methodologies
- Prior experience in handling backend
- Should have strong debugging and communication skill
- Microservices experience would be a plus
- Built backend for Android, iOS applications in past
- Well versed with AWS deployments
- Excellent problem-solving skills
- Experience in SQL or Mongo Database
- Perform UI tests to optimize performance
- Write clean reusable code
Essential Qualification
• Bachelor’s degree in Computer Science/ Electronics or equivalent.
• Graduated in 2020/21 having 1-2 years of industrial experience
Skill-set
Spring boot, Java, Flask, Python, Data Structures, Algorithms, Basic knowledge of AWS/GCP
What we offer
● Growth-oriented culture
● Limitless learning opportunities by working with cutting edge tech stacks and with a
diverse and talented team
● Excellent compensation with competitive benefits
● Flexible work environment
● A chance to make an impact on our business strategy using your work
About zunpulse:
Zunpulse is India's leading smart electricity brand. Backed by Godrej, we are a 150+ member
engineering team led by co-founders from IIT Kharagpur, IIT Delhi & IIT Kanpur. We have developed
the largest range of IoT and AI-enabled smart home products with one single offering in mind
#phonesekarocontrol. Founded in June 2016, we have impacted 1,00,000 + homes to date.
Customers are looking for comfort, convenience, and security, all of which zunpulse provides with a
single app, to provide it all with a hyper-personalized experience. With the zunpulse app, the team is
creating a new way for the customers to manage their lives while keeping them cool, fun, and trendy.
With an all-around IoT tech solution, zunpulse is set to create a future smart home suite that can
transform how you live and interact with your home.
To know more about us refer:
https://www.zunpulse.com/
AEM Developer - Job Description
Required Skills
- “AEM Lead Dev” - Minimum 3+ years of experience in AEM and at least 4 to 7 years of industry experience
- Design and develop AEM components and templates.
- Hands on experience in DAM, workflows, MSM, User management and Dispatcher.
- Strong in Maven configurations with respect to various AEM archetype projects and integrations.
- Basic understanding and implementation of Java/J2EE design patterns
- Knowledge on Portal or related technologies
- Experience with RESTful and SOAP based web services
- Intermediate experience with at least basic front-end skills - HTML, CSS, JS [Jquery]
Nice to have
- Adobe certification (AEM Developer/AEM Architect)
- Experience working with Adobe Cloud Manager for deployments
- Experience working with AEM as a Cloud Service (AEMaaCS)
- Experience using Adobe Target, Campaign, Analytics, Launch, and I/O, and how each of these integrates with AEM
- Experience with Adobe’s Commerce Integration Framework (CIF) components
- Experience, or at least exposure, to headless content delivery and presentation as single page applications
- Experience with server management in cloud ecosystems like Azure or AWS
- Prefer to have experience in third party integrations with AEM [Other products of Adobe or any other applications]
- Working with Adobe Marketing Cloud tools like Adobe Campaign, Target, Scene 7, etc
- Collaborate with engineering, design and product teams to build and ship new features.
- Seeing through a project from conception to finished product using Agile methodologies.
- Maintain and improve web applications. Optimize applications for maximum speed
- Design mobile-based features
- Self-contribution & able to manage and execute work through team members.
- Developing features to enhance the user experience.
- Create quality mockups and prototypes
- Translate application storyboards and use cases into functional applications.
- Create proof of concepts to demonstrate feasibility of proposed solution
- Continuously discover, evaluate and learn new technologies to stay at the forefront of technology innovation
- Write good quality, modular, reusable, well documented, unit-tested code.
Strong leadership and management skills
Must have excellent interpersonal skills
Sound knowledge of Ms Office, word and Email correspondence
Knowledge of E- commerce online portals
About SteelEye
SteelEye is a fast growing FinTech company based in London and has offices in Bangalore and Paris, that offers a data platform to help financial institutions such as Investment Banks, Hedge Funds, Brokerage Firms, Asset Management Firms to comply with financial regulations in the European Union. Our clients can aggregate, search, surveillance and report on trade, communications and market data. SteelEye also enables customers to gain powerful insights from their data, helping them to trade with greater efficiency and profitability. The company has a highly experienced management team and a strong board, who have decades of technology and management experience and worked in senior positions at many leading international financial businesses. We are looking to hire a seasoned SRE to join us as we start on our next phase of growth. We have a culture of openness, collaboration, and the passion to get things done whilst appreciating the importance of a good work life balance.
Being part of a start-up can be equally exciting as it is challenging. You will be part of the SteelEye team not just because of your talent but also because of your entrepreneurial flare which we thrive on at SteelEye. This means we want you to be curious, contribute, ask questions and share ideas. We encourage you to get involved in helping shape our business.
What you’ll do
- Deliver plugins for our Python-based ETL pipelines.
- Deliver Python microservices for provisioning and managing cloud infrastructure.
- Implement algorithms to analyse large data sets.
- Draft design documents that translate requirements into code.
- Deal with challenges associated with handling large volumes of data.
- Assume responsibilities from technical design through technical client support.
- Manage expectations with internal stakeholders and context-switch in a fast paced environment.
- Thrive in an environment that uses AWS and Elasticsearch extensively.
- Keep abreast of technology and contribute to the engineering strategy.
- Champion best development practices and provide mentorship.
What we’re looking for
- Experience in o Python 3.
- o Python libraries used for data (such as pandas, numpy).
- o AWS.
- o Elasticsearch.
- o Performance tuning.
- o Object Oriented Design and Modelling.
- o Delivering complex software, ideally in a FinTech setting.
- o CI/CD tools.
- Knowledge of design patterns.
- Sharp analytical and problem-solving skills.
- Strong sense of ownership.
- Demonstrable desire to learn and grow.
- Excellent written and oral communication skills.
- Mature collaboration and mentoring abilities.
About SteelEye Culture
- Work from home until you are vaccinated against COVID-19
- Top of the line health insurance • Order discounted meals every day from a dedicated portal
- Fair and simple salary structure
- 30+ holidays in a year
- Fresh fruits every day
- Centrally located. 5 mins to the nearest metro station (MG Road)
- Measured on output and not input









