
Job Summary:
We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.
Key Responsibilities:
- Manage post-booking queries, modifications, and cancellations.
- Coordinate with hotels for confirmations and issue resolution.
- Provide customer support via calls, emails, and chats.
- Handle escalations, refunds, and payment discrepancies.
- Maintain booking records and improve processes.
Requirements:
- Experience: 1+ years in hotel reservations, operations, or customer service.
- Skills: Strong communication, problem-solving, and coordination.
- Technical: Familiarity with OTA booking systems is a plus.

About EaseMyTrip.com
About
EaseMyTrip commenced its operations in 2008 by focusing on the B2B2C (business to business to customer) distribution channel and providing travel agents access to its website to book domestic travel airline tickets in order to cater to the offline travel market in India. Subsequently, by leveraging its B2B2C channel, the company commenced operations in the B2C (business to customer) distribution channel in 2011by primarily focusing on the growing Indian middle class population's travel requirements. With our presence in the B2B2C and B2C channels, we were able to commence operations in the B2E (business to enterprise) distribution channel in 2013 with the aim of providing end-to-end travel solutions to corporates. Our presence in three distinct distribution channels provide us with a diversified customer base and wide distribution network. We believe that the strength of our brand, the quality of our services, our user-friendly websites (www.easemytrip.com and www.easemytrip.in), android and iOS based mobile applications (EaseMyTrip), our customer centric approach, as well as our efficient marketing programs have enabled us to develop significant market share in the domestic airline ticket business in India. In Fiscal 2019, GoAir, and SpiceJet, recognized us as amongst the top travel partners in terms of revenue and passenger count. The strength of our brand has increased significantly over the years. Our technology-enabled infrastructure and systems have enabled us to operate and maintain an efficient and lean organization related to the size of our operations. We have not required any equity infusion subsequent to our original incorporation requirements, and we have historically financed our working capital requirements and the expansion of our business and operations primarily through funds generated from our operations and debt financing.
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Design, build and configure applications to meet business process and application requirements.
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7 years of work experience with ETL, Data Modelling, and Data Architecture Proficient in ETL optimization, designing, coding, and tuning big data processes using Pyspark Extensive experience to build data platforms on AWS using core AWS services Step function, EMR, Lambda, Glue and Athena, Redshift, Postgres, RDS etc and design/develop data engineering solutions. Orchestrate using Airflow.
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Hands-on experience on developing Data platform and its components Data Lake, cloud Datawarehouse, APIs, Batch and streaming data pipeline Experience with building data pipelines and applications to stream and process large datasets at low latencies.
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➢ Design and optimize data models on AWS Cloud using AWS data stores such as Redshift, RDS, S3, Athena.
➢ Author ETL processes using Python, Pyspark.
➢ Build Redshift Spectrum direct transformations and data modelling using data in S3.
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About us: EITACIES Inc is a Product Development and IT Services company, providing pioneer services in Digital transformation, Cloud & Cyber security, DevSecops, AI & ML, Business Intelligence and Enterprise Integration. We have been supporting multiple bay area start-ups and Fortune 500 companies in different industry verticals since 2008. For more information please visit www.eitacies.com
We are looking for a Automation Software Engineer to join the core team that is building our latest cloud security product - Prisma SaaS. This fast-growing cloud service provides next- generation security for enterprise SaaS applications such as Box, Dropbox, GitHub, Google Apps, Slack, Salesforce and many more. Prisma SaaS enables organizations to store terabytes of sensitive data in these applications while preventing any security threats to their cloud. This role will also give you a unique opportunity to collaborate with many of our supported SaaS vendors and build skills to influence every aspect of delivering an enterprise-class cloud security service.
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With a great fit having:
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● Strong experience with open source tooling
● Bachelor’s Degree and/or equivalent relevant experience in a technical field
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- Responsible for complete software development process including End-to-End Automation for UI
- Write clean, testable, readable, scalable and maintainable code that scales and performs well for thousands of customers.
- Participate actively and contribute to design and development discussions.
- Develop proven understanding and be able to explain advanced Cloud Computing and Cloud Security concepts to others
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● Strong expertise in latest UI technology
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● 5+ years of Javascript, HTML, and CSS.
● 5+ Working knowledge of React, Angular or an equivalent MVC framework.
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● Experience in SQL, MongoDB, ElasticSearch.
● Experience with Git, Continuous Integration, and Continuous Delivery mechanisms
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- 2+ years of non-internship professional software development experience
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- BS/MS/PhD in Computer Science/Math or equivalent
- BS in computer science or related field.
- 2+ years of relevant professional software development experience: designing, developing, and delivering software written in Java, C#, or C++, web development.
- Knowledgeable in object-oriented design patterns.
- Experience building highly scalable and distributed systems
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- Experience with service-oriented architecture and application/services development
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Applying architectural and engineering concepts to design a solution that meets operational requirements, such as scalability, maintainability, security, reliability, extensibility, flexibility, availability and manageability
What more?
- Hands-on experience 5 + in Qlik Sense development, dash boarding and data modelling and reporting (ad hoc report generation) techniques.
- Must be good at Data transformation, the creation of QVD files and set analysis.
- Experienced in application designing, architecting, development and deployment using Qlik Sense. Must be efficient in front-end development and know visualization best practices.
- Strong communication skills (verbal/written) to deliver technical insights and interpret the data reports to the clients. It also helps in understanding and serving the client’s requirements.
- Leadership qualities and thoughtful implementation of Qlik Sense best practices in order to deliver effective Qlik Sense solutions to the users.
- Able to comprehend and translate complex and advanced functional, technical and business requirements into executable architectural designs.
- Creating and maintaining technical documentation.
- Experienced in data integration through extracting, transforming and loading (ETL) data from various sources.
- Experience with healthcare a plus
About Us.
We are a fast growing Chennai-based startup (with venture funding)
We are here for the long run and are led by strong engineers with
significant experience at top tier firms like McKinsey, Oracle, Morgan
Stanley, and authors of multiple Java Standards
We're building an awesome enterprise product that
is already transforming businesses across the globe
Our clients include prominent organizations like Swiggy who use us every
day!
We have raised venture investment, so this role will not vanish in a few
months
Our mentors include the Vice Chairman of HCL Technologies, Chairman of
Singapore Airlines, Senior leaders from LinkedIn etc.
Other background information
We're looking for strong, passionate developers who want to join our
team and grow
We move fast, and will make you an offer in a few days for the right
person
The job location will be in Chennai (it is the SaaS capital of India)
Please only apply if you are open to moving to Chennai (or are already
here)
This won't be a 10 - 6 job, but you will be given amazing responsibilities
You will learn a ton, have a lot of flexibility, and have fun while doing it!
Responsibilities and qualifications
5+ years of Android development experience
Will own several parts of our tech stack, but primarily our Android app
Build new functionality to the Android app and regularly re-architect it to
keep up with latest technologies (e.g., Kotlin)
Work on new tech that we are already a leading user of (e.g., Google
Firebase)
Work closely with the backend team to construct creative solutions
Optimize, improve efficiency, scalability, stability of application
MUST BE reliable, and be able to communicate clearly
MUST BE able to own and deliver their own work within deadlines,
professionally
Should be passionate about building a strong engineering culture
Bonus Points for experience building high-scale applications, SDKs and other
web technologies (like JavaScript).
Job Perks
Daily breakfast
Friday team lunches
Macbook
Nice calm work environment, with new furniture
Potential for stock options (in lakhs)
Stipend to attend conferences
Potential travel to Singapore and other client locations
Notice Period: Not more than 45days.
Android experience : 5 to 10 years mandatory.
CTC: No bar for right candidate.
candidates comfortable to reloacte at chennai can apply.










