Sr Hotel Operation Executive

Job Purpose

• Deliver on significant portfolio indicators and maximise resolution/ roll backs/ normalization / recoveries and influence reduction in bucket inventory by enhancing performance.

• Be the executor of collection strategies implemented by the ACLM/RCLM/Centre Head.

• To ensure that all laid down processes are adhered to without any deviations. Have checks and balances to ensure smooth process adherence.

Liaison with other functions and departments viz. sales , credit, operations , RIC, Legal Receivables Management

Job Responsibilities(JR) :

• Manage and deliver monthly performance in terms of, resolution, roll backs, recovery rates/ values as per the target set for the assigned portfolio.

• Review field follow-up for the portfolio managed towards achievement of target set.

• Monitor the agency / field executive’s performances periodically.

• Achieve the money collection under principal, fees & charges as per targets.

• Regular visit to yard and reporting thediscrepancies / compliant items as a visitreport. (Applicable for Auto, Two Wheeler,

Agri & CTG Loans)

• Ensuring timely allocation and field follow- up.

• Effectively address disputes, expired etc cases to prevent any probable escalation and highlight sensitive accounts to Area Collection Managers to prevent the same.

• Ensure trails updates are recorded in web- collections for follow-up on skip marking,deceased specifically apart from follow-up on normal portfolio.

• Ensure that the agency resources are optimally used wrt the number of visits, contacts, PTP conversion ratio etc.

• Ensure that calls are made on the portfolio thru recorded lines during the month at the agency level and field visit updates are available in the web-collections. Call recordings have to be validated and updated in the visit report submitted to the agency process Management

• All Banks process to be adhered to in totality in Unit performance

• Cash deposit process including monitoring TAT taken by agencies to deposit money collected.

• Receipt Management – including receipt recon, sighting of unused receipts, completion of lost receipt formalities.

• Settlement process involving issue of settlementletters to be in line with approvals received.

• Manage escalations and ensure resolution of all cases.

• Ensure repo process including repo kit to vendors, usage of repo app at agency level, valuation, sale of vehicle (online/ off line), RC

book updation are managed as per the laid down guideline.

• Training programs to be done monthly and all employees to be covered for minimum man hours every quarter.

• All vendor bills are processed within 30 days of work and no vendor bill is left unprocessed for 60 days at any given point of time

• Ensure 100% usage of collection system and receipt mobility (HHT).

• Ensure nil delay in cash TAT and mis-posting of payments Vendor Management

• Management of field/ referral vendors

• Ensure compliance from the vendors on laid down processes.

• Monitor performance of field agencies and address performance deficiencies.

• Ensure 100% compliance of critical items like DRA certification/ police verification etc.

• Code of conduct to be followed by the vendor across aspects of field and tele calling.

• In case of yard management, ensure set targets for the inventory movement in yard and sale process are met.

Regular review of vendors/yards basis their performance, man power invested productivity expectations and process norms.

Relationships and Roles

To ensure smooth functioning of day to day process, the position is critical to have close interaction with following functions

INTERNAL

• Sales (Sales Manager) : coordinating with sales for feedback and resolutions on Non-starters / frauds. Sharing data regarding negative profiles and areas basis portfolio trends

• Local Operations/CPU : coordinating for regular schedule uploads, receipt management, PDC management , PDC presentation. For retrieval of relevant documents for skip tracing and fraud cases

• Process team (Process Managers and Central team): For process and compliance related items EXTERNAL

• Collection Agencies : For delivery of numbers and compliance to process and regulatory requirement

Code Of Conduct & HR Trainings

To follow code of conduct guidelines of bank. Code of conduct training to be done at agency level as per process guidelines.

To nominate and get mandatory trainings done for self as per HR training schedules.

Legal

• Initiating legal in high POS delinquent cases.

• Coordination with legal team for effective use and execution of legal tools.

Educational Qualifications

Graduate / Post Graduate / MBA

Key Skills

• Should possess good communication skills

• Good leadership quality and molding and supporting the team for desired results as per management expectations(for \agencies/off-rolls staff)

• Should be able to handle deadlines and compliance items

• Should be good on follow up and accomplishment of targeted achievements

Experience Required

Sufficient hands on work experience of min. 2 years and above in financial industry

• Should have managed a team of agencies staff/outsourced staff demonstrating high level of competence.

• Should be mature enough to handle customer and agency xecutives/vendors pressurized situations and ensure targets /deadlines

• Should be mature enough to handle people in pressurized situations and ensure targets /deadlines met.

Major Stakeholders

Customers

• Branch Banking Team

• Operations / Sales / Process / RIC / Legal

About the company:

Our client is a start-up organization founded in 2014 by experienced professionals and is now in its 22nd year of serving global customers after merging with 4Cplus. They specialise in Management Consulting, Technology Services, and Business Transformation Outsourcing, committed to providing their customers with exceptional experiences.

About the role:

Responsibilities:

• Extensive experience in configuring and customising SAP HR and HCM modules, including Personnel Administration, Organizational Management, Time Management, and Payroll.
• Demonstrated ability to analyse and optimize HR processes, leveraging SAP HR, and HCM.
• In-depth knowledge of data migration and integration between SAP HR, HCM, and Third Party Systems, ensuring seamless data flow and accurate reporting.
• Experience in managing and resolving complex HR system issues, leveraging SAP HR, HCM
• Requirement analysis and interaction with customers to resolve the queries/questions to their best satisfaction.
• Carrying out customization changes as and when required.
• Continuously upgrade the system with the latest “Support Pack” releases from SAP and update the notes released by SAP.
• Interacting with technical/ cross-functional consultants for successful resolution of an issue.
• Risk assessment of the changes.
• Defining Functional Specifications for new developments and maintaining the documents related to the change in the system.
• Drafting and executing the test cases and testing the new developments/ configurations across development and quality environments in the R/3 system.
• Conducting End User training concerning SAP HR as & when required
• Amendment AD Hoc Fields for reporting purposes.
• Worked on ESS/MSS module which includes, configuring Country specific ESS/MSS Portal, Resolving Issues arising in User portal, Worked on Fiori Launchpad testing, Customization of ESS/MSS link with help of Web Dynpro Component and Logic building to help ABAP Team on development.
• Configuration of LSMW as per the requirement including Time Management, OM/PA Modules.
• Configuring complex Work Schedule Rule Request
• Worked on 3 end to end SAP implementation
• Worked on support and rollout experience in the HCM PA / OM module
• Having a Good understanding of the SAP HCM business process
• Customizing SAP application as per client requirement.
• Experience in writing complex Time & Payroll PCR’s
• Issues related to Indian Payroll and time management.
• Written PCR on various scenarios in Time Management & Indian Payroll
• Helping to maximise the use of SAP within the business.
• Defining potential improvements to processes and systems that can lead to enhancements.
• Defining security profiles.
• Assisting in the project management of IT HR application projects.
• Implementing Payroll solutions.
• UAT and Regression testing- completion and script writing.
• Advising colleagues on SAP HR/PY matters.
• Providing business consultancy within the HR business Process sector.
• Liaising with third-party SAP technicians, and stakeholders (both internally and externally).
• Responsible for the investigation and resolution of problems on a day-to-day basis.

Experience & Skill:

• Years of Experience: 5 – 8 in SAP HCM
• Bachelor's degree in Computer Science, Information Technology, or a related field
• Should have experience of client-facing roles
• Should have excellent communication skills

• Manage performance marketing channels to maximize relevant KPIs
• Plan, create, and execute campaigns end-to-end on all channel
• Affiliate partner management
• Innovate and lead new campaign ideas
• Work with design and content teams to develop best-in-class marketing campaigns optimized for conversion, relevance, and customer preferences
• Acquire insights into online marketing trends in the industry and keep strategies up to date
• Create & drive strategy with the right prioritization of initiatives to deliver the highest returns on marketing spends
• Work closely with the product and business team to implement strategies
• Track and measure campaign level, ad-set level, and ad level performance and determine actionable insights
• Lead funnel building initiatives, user acquisition, conversion & retention of users
• Drive and track KPIs like revenue, conversions, CPA, CPI, etc. on daily basis and create performance reports
• Regularly optimize campaigns to continuously improve ROAS from the campaigns

We are looking for a passionate Python Django Developer responsibility include gathering user requirements, defining system functionality, and writing code in various languages like Python, Django, Javascript, HTML, CSS, etc. Ultimately, the role of the Django Developer is to build high-quality, innovative, and fully performing software that complies with coding standards and technical design.

Responsibilities:

You would be working on our core platform, improving the features of the product, testing and fixing bugs/issues, customizing it for clients, cloud and on-premise deployment, security testing, and configuration, etc. You will also get a chance to build new products from scratch.

Tools and technologies that you’d be working on include the following:

• Django, Python.
• Bootstrap, MaterializeCSS, HTML, JavaScript.
• Nginx, Gunicorn, MySQL/Postgres, API integrations (JSON, XML, SOAP).

• Shell Commands, SSH, SSL Certificate, HTTP/HTTPS.

Eligibility:

• Knowledge of developing web applications using at least one popular web framework (preferably, Django).
• Excellent knowledge of relational databases like Postgres/MySQL, etc.
• Knowledge in designing interactive applications.
• Ability to develop software using Python (Django Framework), Javascript, HTML, and CSS.
• Ability to document requirements and specifications.
• Bachelor of Engineering Degree in Computer Science or Information Technology or Electrical Engineering.

Engineering Services Marketing Manager – NA Region (http://www.techwave.net">www.techwave.net)

Shift Timing: 04:00 PM to 01:00 AM IST

Work Location: Hyderabad

Reports to: Sr. Manager Global Marketing

Are you an experienced marketing professional with demonstrated experience in designing, producing and executing actionable client-focused marketing programs? Do you feel the urge to take ownership of your work and deliver at highest standards? Are you built for a marathon rather than a sprint? Then this is the opportunity for you.

As a Marketing Manager, you will plan, develop and execute various marketing campaigns that supports Techwave’s regional business. You will serve as a trusted marketing advisor to the region head and key stakeholders. Be responsible for developing strategic marketing plans for best-in-class marketing operations as well as oversight for marketing campaign execution.

In addition, as a Marketing Manager, you will build specific programs, utilizing innovative, go-to-market tools and approaches, to bring the full capabilities of the firm to bear with maximize reach and impact to the market.

Responsibilities include:

* Planning:

• Develop actionable outcome-oriented marketing plans for each quarter
• Marketing plan should include tactical marketing calendar with details on all planned activities
• Focus should be on creating Techwave brand awareness, lead generation and sales enablement

* Stakeholder Management:

• Hold frequent meetings with the region head and other stakeholders to be in line with their vision for the region
• Create a communication plan to keep the stakeholders informed about various marketing activities for the region

* Research:

1. Events:

Find relevant expos, conferences, tradeshows, other events for participation o Find speaking opportunities, award nomination opportunities and do the needful

1. Marketing Database:

Building the marketing contact database by research and by working with vendors.

* Digital Marketing:

• Work with internal team members to develop and execute SEO strategy for the region
• Plan and execute PPC/Display/Re-Marketing campaigns

* Content Marketing:

• Get all required marketing collaterals prepared for various services in the region
• Plan and create innovative content like infographics, videos, etc.
• Create and share one newsletter per month to keep region heads and stakeholders informed

* Event Management:

Plan and project manage events, end-to-end right from identifying event opportunities, budgeting, approvals, getting the booth designs, collaterals, promoting the event participation, etc.

Analytics:

Measure all marketing activities against key performance indicators

Analyse historical campaign data to improve future campaigns

Requirements:

• At least 3 years experience in running marketing campaigns for Engineering Services at a mid-sized IT services/engineering company
• Should have worked for the NA regional marketing efforts
• Experience in digital marketing – Google Ads, LinkedIn Ads, Email Campaigns, SEO, etc.
• Ability to co-create content in association with content writers internally and externally
• Experience working on any Marketing Automation tool
• Experience working with cross functional teams
• Ability to organize and manage multiple tasks with a sense of calm
• Attitude to get things done as planned no matter the challenges faced

For a person to be successful in this role:

• Hands-on in all aspects of digital marketing
• Good project management skills
• Should be a people’s person
• Takes complete ownership

The Lead Generation Intern is an entry level position with the responsibility of enabling new business through high-quality leads, prospects, and connections with high revenue potential in International Market.

Responsibilities:-

• You’ll be responsible for generating and nurturing leads for the organization using different marketing channels.
• Generate new leads using cold calling, email marketing, social media, and other relevant marketing channels.
• Classify hot, warm, and cold leads based on their need, budget, and decision-making capabilities. Accordingly, take the necessary steps to convert hot leads and nurture warm and cold leads.
• Organize and keep the lead status updated in the CRM software.
• Understand how the sales process works and manage the sales pipeline. Adhere to the process set by the management
• Participate in webinars, in-person events, conferences and network with peers and target audience to identify sales opportunities.
• Understand the pain points faced by the prospects during communication. Identify if they’re looking for specific features.
• Check for competitor products mentioned/used by leads and prospects during communication and the intent behind using them.

Desired Candidate Profile:-

• Interpersonal & Communication Abilities
• Good knowledge of internet searching, profile/data searching
• Strong communication skills are indispensable for Lead Generation Intern
• Computer Literacy
• A street smart candidate
• Must be active on social media platforms (e.g. Linkedin )
• Amazing research skills
• Basic knowledge of Lead Generation tools will be a plus

Rejolut - As a Career Differentiator

 - We are a young and dynamic team who are obsessed with solving futuristic and evolutionary business problems at scale with the next generation technology like blockchain, crypto and machine learning. Focuses on empowering people across the globe to be technically efficient, making advancements in technology and providing new capabilities that were previously thought impossible.

- We provide exposure to higher learning opportunities so that you can work on complex and cutting edge technology like React, React Native, Flutter, NodeJS, Python, Go, Svelte, WebAssembly. Strong expertise in  blockchain and crypto technology and working with the networks like Hedera Hashgraph, Tezos, BlockApps, Algorand, Cardano.

- We maintain high end transparency with clients and employees as Visibility unlocks Efficiency and trust unlocks Visibility.

- Company is backed by two technology Co-founders, well-versed with consumer applications and their work has been downloaded millions of times and a Sales/Marketing Co-founder, exceptionally well at managing relationships, networking and business collaborations. All three comes with a diverse and unconventional background in thought and technology leadership positions in companies like Samsung, Purplle, Loylty Rewardz.

Benefits :

> Health Insurance

> Work from Home

> Fast growth and more visibility into the company

> Experience to work on the latest technology

> Competitive Learning Environment with supportive co-workers

> Employee friendly HR Policies

> Paid leaves up to certain limits

> Competitive salaries & Bonuses

> Liberal working atmosphere

> Get mentored by the best in the industry

Schedule:

Day Shift

Monday to Friday

• You have a minimum of 6 years of experience building high-performance consumer-facing mobile applications at Product companies of a decent scale.
• You have founded/worked in a start-up and have worked in an enterprise environment You have a keen eye for mobile architecture and have led/participated in architectural discussions.
• You have a passion for mentoring and helping people on your team grow and achieve their goals and work with cross teams.
• You practice test-driven development and you are able to drive agile practices.
• You have worked with multiple languages/frameworks and have expertise in any one programming language/framework/stack.
• You have published reusable packages.
• You have worked with building automation, devise farms, multi-target testing.
• You are able to optimize the application for performance and speed.
• You are an excellent collaborator & communicator.
• You know that start-ups are a team sport.
• You listen to others, aren’t afraid to speak your mind and always try to ask the right questions.
• You are excited by the prospect of working in a distributed team and company

Tech Stack

• HTML5 (DOM)
• CSS 3
• Javascript (E6)/Typescript
• React Native/React/Angular/NativeScript/Vue
• In-depth knowledge of how frameworks works
• GraphQL
• Javascript ecosystem
• Linters
• Code formatters
• Transpilers
• Bundlers
• Testing tools(Jest, Enzyme)
• You are comfortable with caching, performance optimization, etc
•  You are comfortable with native mobile development
• Java/Kotlin/Android
• Swift/iOs

High Level Scope of Work :

• Work with AI / Analytics team to priorities MACHINE LEARNING Identified USE CASES for Development and Rollout
• Meet and understand current retail / Marketing Requirements and how AI/ML solution will address and automate the decision process.
• Develop AI/ML Programs using DATAIKU Solution & Python or open source tech with focus to deliver high Quality and accurate ML prediction Model
• Gather additional and external data sources to support the AI/ML Model as desired .
• Support the ML Model and FINE TUNEit to ensure high accuracy all the time.
• Example of use cases (Customer Segmentation , Product Recommendation, Price Optimization, Retail Customer Personalization Offers, Next Best Location for Business Est, CCTV Computer Vision, NLP and Voice Recognition Solutions)

Required technology expertise :

• Deep Knowledge & Understanding on MACHINE LEARNING ALGORITHMS (Supervised / Unsupervised Learning / Deep Learning Models)
• Hands on EXP for at least 5+ years with PYTHON and R STATISTICS PROGRAMMING Languages
• Strong Database Development knowledge using SQL and PL/SQL
• Must have EXP using Commercial Data Science Solution particularly DATAIKU and (Altryx, SAS, Azure ML, Google ML, Oracle ML is a plus)
• Strong hands on EXP with BIG DATA Solution Architecture and Optimization for AI/ML Workload.
• Data Analytics and BI Tools Hand on EXP particularly (Oracle OBIEE and Power BI)
• Have implemented and Developed at least 3 successful AI/ML Projects with tangible Business Outcomes In retail Focused Industry
• Have at least 5+ Years EXP in Retail Industry and Customer Focus Business.
• Ability to communicate with Business Owner & stakeholders to understand their current issues and provide MACHINE LEARNING Solution accordingly.

Qualifications

• Bachelor Degree or Master Degree in Data Science, Artificial Intelligent, Computer Science
• Certified as DATA SCIENTIST or MACHINE LEARNING Expert.