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Yesminds Global Solutions
Yesminds Global Solutions cover picture
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Yesminds Global Solutions

https://yesminds.com
Founded :
2022
Type :
Services
Size :
20-100
Stage :
Profitable

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Jobs at Yesminds Global Solutions

Yesminds Global Solutions
at Yesminds Global Solutions
Shruthi PN
Posted by Shruthi PN
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The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

828,General Thimmaih road, Vijaynagar 1st stage, Mysore
0 - 1 yrs
₹2L - ₹3L / yr
Customer Support
Communication Skills

We are seeking a dynamic and dependable Process Executive to be part of our US voice process team. In this role, you will oversee live operations, manage customer interactions, and coordinate with service partners across the United States. The ideal candidate will be an effective communicator, comfortable handling multiple tasks at once, and able to remain composed in fast-paced situations.

Responsibilities

Answer and make calls to assist customers with their service requests.

Confirm and record accurate details such as service type, customer location, and contact information.

Allocate tasks to service providers based on availability and capability.

Monitor ongoing jobs to ensure timely completion and a positive customer experience.

Communicate updates, timelines, and resolutions clearly to customers and partners.

Update internal systems with accurate, real-time notes and job status.

Escalate delays, issues, or cancellations to supervisors as needed.

Read more
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