Customer Support Executive

• Experience with Infrastructure-as-Code tools(IaS) like Terraform and Cloud Formation.
• Proficiency in cloud-native technologies and architectures (Docker/ Kubernetes), Ci/CD pipelines.
• Good experience in Javascript.
• Expertise in Linux / Windows environment.
• Good Experience in Scripting languages like PowerShell / Bash/ Python.
• Proficiency in revision control and DevOps best practices like Git

Roles & Responsibilities:

1. Area/ Lane /Geography Mapping:

Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with

the help of supervisor. Identify new sources in the allocated Area/ Geography and

inform the progress to reporting manager during team huddle.

2. Source Relationship Management:

Responsible for managing the relationship with all sources assigned and identified by

him in his geography/area.

3. Maintain Reports:

Responsible for maintaining reports related to sales and all his activities in the

prescribed format. Should maintain diary on daily basis in the prescribed format of

activities.

4. Channel Partner Recruitment:

Responsible for identifying the need for appointment of a channel partner

5. Team Huddle:

Responsible for attending team huddle on a daily basis as per the set process.

6. Customer Relationship Management:

Responsible for enhancing the customer experience by developing and maintaining

relationship with customers.

7. Completion of File:

Responsible for submission of complete application form, documentations and

information

Desired candidate profile:

1. Must be a graduate from any stream. BFSI experience will be given preference.

2. Should have prior experience in BFSI or NBFC sales

3. Open to travel. Must have a Two Wheeler.

4. Must have good communication skills

Good to have:

• EE Functional Knowledge and experience in QAD Implementation
• EE Customization experience
• ICT knowledge.
• Hands-on with QRF
• Qxtend handling knowledge
• Knowledge on Automotive / FMCG / Medical Devices / Industrial Manufacturing domains
• Good oral and written communication

Responsibilities:

• Techno-Functional consultant.
• Should be able to handle the tickets assigned on their own.

Senior IT FInance Systems Analyst (Netsuite), India

The ultimate source for official answers about a business online should be the business itself. However, when consumers ask questions on company websites, too often they are left in the dark with wrong answers. Yext (NYSE: YEXT), the Search Experience Cloud, solves this problem by organizing a business's facts so it can provide official answers to consumer questions — wherever people search. Starting with the company website, then extending across search engines and voice assistants, businesses around the world, like Taco Bell, Marriott, and Jaguar Land Rover—as well as organizations like the U.S. State Department—trust Yext to radically improve the search experience on their websites and across the entire search ecosystem.

Yext is seeking a talented Senior IT Finance Systems Analyst (Netsuite), in Hyderabad, India. 

Senior Business Systems Analysts at Yext have wide-ranging experience and work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Individuals in this role will have strong technical skills and will be required to provide Application support for Netsuite(technical), Blackline, Kyriba, Coupa applications. We’re looking for a techno-functional Netsuite consultant who has exposure/ learn other applications and be able to effectively support the FInance systems portfolio.

JOB LOCATION: REMOTE OR HYDERABAD

Responsibilities and Duties:

• Serve as NetsSuite technical  / functional subject matter expert: identify, document, troubleshoot, and resolve NetSuite system issues. 
• Responsible for building custom scripts, workflows, and integrations for the NetSuite system.
• Perform day-to-day administration of the NetSuite system, inclusive of basic maintenance, upgrades and enhancements, troubleshooting, testing, and new feature deployments including  Roles and Permissions, Page layouts, Workflows, Approval processes and Password policies, custom reports and saved searches, install bundles and SuiteApps, CSV uploads.
• Create and maintain technical documentation
• Monitor and support all integrations to and out of Netsuite. Build new integrations where necessary
• Manage sandbox environments and work with NetSuite support as needed.
• Provide application support for additional applications like Blackline, Kyriba (Treasury/Payments), Coupa (P2P)
• Handle support requests for new features or functionality and assist with the prioritization of these requests across all supported platforms
• Support the Finance and Operations departments during the month-end close issues and process.
• Stay current on Product updates, new releases, related testing, SOX and IT Change Management processes for all applications supported
• Automate processes, eliminating redundancy, and improving efficiency within Yext’s processes without sacrificing end-user experience.

Qualifications & Skills:

• Minimum of 3 years verifiable Netsuite experience with Netsuite Administrator certifications, and active participation in the NetSuite Community. 
• Experience in GL, Fixed Assets, Accounts Payable, Accounts Receivable modules of Netsuite required.
• Prior NetSuite Administration experience is a must.
• Solid understanding of Accounting, Fixed Assets , Accounts Payable, Consolidation, Intercompany processes.
• Strong Administration skills ( Netsuite): User management, application configuration, custom reports, saved searches and workflows to manage unique business process requirements.
• Experience with SuiteScript, SuiteBuilder, SuiteTalk, and SuiteFlow.
• Solid understanding of NetSuite data model, entity and transaction objects, and application and platform capabilities.
• Ability to configure and set up new subsidiaries, accounts, locations etc
• Exposure to SOX and ITGC compliance
• Experience supporting   Coupa, Blackline, Kyriba is a great plus.
• Understands SDLC methodology - including Agile and Waterfall approaches, functional requirements, process modeling, and re-engineering, use case development, user acceptance testing, organizational change management, and large-scale system implementations.
• Core Skills: Communication, Technical, Analytical, Problem-Solving, Decision-Making, Negotiation and Persuasion.
• Creating data flow diagrams, solution documentation
• Experience working in a support role utilizing Zendesk or other ticketing tools..
• Bachelor’s degree in Engineering or Science

Yext is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or nonbinary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Roles & Responsibilities:

1. Strong knowledge of Asp.Net MVC, C#, MVC, JavaScript and JQuery.

2. Prepare and maintain code for various .Net applications and resolve any defects in systems.

3. Prepare test-based applications for various Dot Net applications.

4. Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement.

5. Manage defect tracking systems and resolve all issues and prepare an update for systems.

6. Investigate and develop skills in new technologies.

Skills Required:

1. Proven experience as a .NET Developer or https://resources.workable.com/application-developer-job-description" target="_blank">Application Developer.

2. Familiarity with the http://asp.net/" target="_blank">ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC)).

3. Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3.

4. Familiarity with JavaScript and JQuery.

5. Understanding of Agile methodologies.

6. Excellent troubleshooting and communication skills.

Hi ,

We are looking for a full time employee who can help us run our email and linkedin outreach program. The responsibilities are described below:

Responsibilities:

• Research on various sectors such as remote products or gaming
• Send customized emails or linkedin messages to prospects
• Maintain the organization CRM

What we’re looking for :

• Excellent English communication skills
• Must have actual Marketing/Sales experience.
• Open to all educational qualifications
• Previous experience in a similar role in the IT industry
• Brownie points if you are active on linkedin

1. 2-4 years of experience as a Graphic Designer
2. Be willing to learn and grow, learning new skills and understanding the new mediums for today's technology.
3. Ability to illustrate your idea in various looks and styles, and quickly translate your ideas visually for your team
4. Someone who can take direction from written or spoken ideas and convert them seamlessly into images, layouts, and other designs.
5. Must be an experience of Image cutting & image cleaning.
6. The ideal candidate should be well versed with Adobe Creative Suite including Photoshop, Illustrator and coral-draw.
7. Create design artworks as per clients requirement
8. Creating graphics and layouts for Social Media, Websites, Infographics, and Print Collaterals.
9. Graphic work like logo, brochure, magazine ad, poster, icon & infographic design
10. Ability to work under pressure, and be constantly on the run, juggling multiple projects at once