
Job Summary
We are looking for a Customer Support Executive who will act as a liaison between the company and its customers. The ideal candidate will provide timely, accurate, and professional support, resolve customer queries, and ensure a high level of customer satisfaction.
Key Responsibilities
- Handle customer inquiries via phone, email, chat, or social media
- Resolve product or service issues by understanding customer concerns and providing solutions
- Maintain detailed records of customer interactions and transactions
- Follow up with customers to ensure issue resolution and satisfaction
- Provide accurate information about products, services, and company policies

Similar jobs
Job Title : Full Stack TypeScript Developer (Web3)
Location : Remote
Experience Level : 3+ Years
Role Overview :
Join our innovative, funded Web3 startup as a Full Stack TypeScript Developer and play a key role in building a wallet-to-wallet audio calling platform. You’ll collaborate with cross-functional teams to deliver a seamless user experience by integrating real-time communication, blockchain payments, and advanced analytics into our platform.
Key Responsibilities:
Development & Blockchain Integration :
- Design and develop a responsive React + TypeScript frontend using Vite.
- Build a scalable TypeScript, Express.js backend to manage wallets and on-chain transactions.
- Integrate wallet connection frameworks like RainbowKit and Wagmi.
- Implement blockchain payment systems using Superfluid Finance and on-chain revenue sharing with 0xSplits.
Real-Time Communication :
- Develop and optimize real-time audio streaming for calls and Spaces using Jitsi or 100ms.
- Ensure low-latency performance, scalability, and smooth user interactions for high-concurrency scenarios.
Data Management & Analytics :
- Manage relational data with Drizzle ORM and Neon Postgres.
- Develop analytics features using The Graph or custom indexers to query blockchain data effectively.
Collaboration & Documentation :
- Collaborate closely with product, design, and blockchain teams to align on technical solutions and goals.
- Document APIs, workflows, and architectural decisions to ensure clarity and smooth handoffs.
Required Skills:
- Strong proficiency in React, TypeScript, and Express.js.
- Hands-on experience with blockchain tools such as ethers.js, Superfluid, 0xSplits, and The Graph.
- Familiarity with real-time audio communication systems like Jitsi or 100ms.
- Expertise in relational databases like Postgres and scalable storage solutions.
- Excellent debugging, optimization, and problem-solving skills.
Preferred Qualifications:
- Prior experience in Web3 or blockchain-based applications.
- Knowledge of decentralized systems and protocols.
- Understanding of agile development processes and CI/CD pipelines.
- Strong attention to detail with the ability to write clean, maintainable code.
What We Offer:
- A chance to work at the forefront of Web3 innovation.
- Fully remote, flexible work environment.
- Competitive salary and equity options.
- Opportunity to make a significant impact in a growing startup.
Job Title: QA Engineer
Location: Gurgaon (Onsite)
Joining: Immediate joiner Only
ISTQB Certified.
Experience: 2–4 years
Key Responsibilities
- Design, develop, and execute manual test cases for web and mobile applications.
- Perform API testing (REST/SOAP) using tools like Postman, Swagger, or similar.
- Write and execute complex SQL queries to validate data and ensure database integrity.
- Identify, report, and track defects; collaborate with developers for quick resolution.
- Review and analyze system specifications and requirements for creating effective test plans.
- Conduct regression, functional, integration, and system testing as part of release cycles.
- Document and maintain detailed test results, defect logs, and reports.
- Participate actively in Agile ceremonies (daily stand-ups, sprint planning, retrospectives).
Must-Have Skills
- Strong hands-on experience in Manual Testing for web and mobile platforms.
- Solid experience in API Testing (REST / SOAP).
- Handson writing complex SQL queries.
- Strong knowledge and practical SQL skills for database validation.
- Good understanding of software development lifecycle (SDLC) and Agile methodologies.
- Strong analytical and troubleshooting skills.
Nice-to-Have
- Basic understanding of automation tools or frameworks (optional).
- Experience with JIRA or other bug tracking tools.
Other Details
- Employment Type: Full-time
- Work Mode: Onsite at Gurgaon
- Notice Period: Immediate joiners / candidates with notice period up to 7 -10 days Only
Company: Work Smart Global Ventures (WSGV)
Position: Business Development Executive (BDE)**
About Tide:
Tide ek digital business banking platform hai jo RBI-regulated partner banks ke saath milkar kaam karta hai.
Iska main focus hai Small Merchants, SMEs, Startups, aur Individuals ko ek fast, secure aur hassle-free business account provide karna.
Sirf Aadhaar + PAN ke saath account 10 minutes me khul jaata hai.
Responsibilities :
Merchants aur individuals ko Tide Business Accounts ke liye onboard karna.
Ensure karna ki customer mandatory 50 demo transactions complete kare.
Monthly sales targets achieve karna as per experience level:
Fresher: 130 Tide Business Accounts/month
Experienced : 250 Tide Business Accounts/month
Daily/weekly reports apne reporting manager ko submit karna.
Customer compliance maintain karna aur Terms & Conditions acceptance ensure karna.
Compensation :
Fresher: ₹18,000 per month (100% variable, target-linked)
Experienced: Up to ₹30,000 per month (100% variable, target-linked)
Pro-rata payout agar target achieve nahi hota.
Additional incentives for exceeding targets.
Training - 3 days
Skills Required:
Strong communication aur convincing skills.
Field sales/marketing experience preferred.
Self-motivated aur target-oriented individual.
Other Details:
Location : Field sales
Reporting To: Team Leader / Manager
Job ID : LK0601
Java Developer JD;
- 2-7 years of Experience
- Java 8
- Spring boot
- API development
- MVC architecture
- web services
- OOPS
Reporting to: IT Head
Designation: Shopify developer
Years of exp: 2-3 years
Location Worli, Mumbai.
Responsibilities:
• To understand the company’s requirements and find the best solutions to achieve the goal.
• To take up tasks on Shopify and deliver promptly.
• Understand and research Shopify applications and how to configure and integrate them into the
websites.
• Edit and update theme files as per requirement.
• Communicate possibilities and limitations.
• Understand the Shopify environment and file structure.
Key Skills:
• Sound Knowledge of PHP/ Java.
• Liquid theme knowledge is a must.
• Should have worked on Shopify theme setup, API and application integration.
• Should be able to optimize UI and install plugins.
• Clear concept of Front-end technologies used by Shopify (HTML/JS/Liquid/React/jQuery/NodeJS)
Requirements:
• A Bachelor's degree in Computer Science or equivalent.
• Strong knowledge of the Shopify platform
• Knowledge of SEO optimization
• 2+ years of development experience
• B.SC IT/ MCA
What you will do:
- Working with external third parties to assess partnerships and licensing opportunities
- Running beta and pilot programs with early-stage products and samples
- Being an expert with respect to the competition
- Determining customers' needs and desires by specifying the research needed to obtain market information.
- Recommending the nature and scope of present and future product lines by reviewing product specifications and requirements
- Appraising new product ideas and/or product or packaging changes.
- Assessing market competition by comparing the company's product to competitors' products.
- Providing source data for product line communications by defining product marketing communication objectives.
- Obtaining product market share by working with sales director to develop product sales strategies.
- Facilitating inventory turnover and product availability by reviewing and adjusting inventory levels and production schedules.
- Bringing new products to market by analyzing proposed product requirements and product development programs
- Preparing return-on-investment analysis and establishing time schedules with engineering and manufacturing
- Introducing and marketing new products by developing time-integrated plans with sales, advertising, and production.
- Determining product pricing by utilizing market research data and reviewing production and sales costs
- Anticipating volume and special costing and customized orders.
- Completing operational requirements by scheduling and assigning employees and following up on work results.
- Maintaining product management staff by recruiting, selecting, orienting, and training employees.
- Maintaining product management staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
- Maintaining professional and technical knowledge by attending educational workshops and reviewing professional publications
- Establishing personal networks and participating in professional societies.
- Contributing to team effort by accomplishing related results as needed.
What you need to have:
- Bachelor’s degree from an accredited educational institution, preferably in a technical discipline (Computer Science, Electrical Engineering)
- Preferable MBA degree
- Should have a minimum 3 to 6 years of product management experience (electronics and accessories)
- Significant experience in a startup environment, and taking products from inception to launch
- Strong understanding of consumer electronics and related industry
- Should have demonstrated history of accountability and performance delivery, including leading teams to meet or exceed objectives
- Deep working knowledge of networking, procuring, logistics and sourcing
- Should have the capacity for self-motivation, independent initiative and creative problem-solving
- Should have the ability to manage time and schedules to meet aggressive deadlines and influence through persuasive written and verbal communication
- Excellent leadership skills & experience collaborating with cross-functional teams
- Having diligent attention to detail and strong technical intuition, as well as the ability to set and manage expectations at the executive level
RESPONSIBILITIES:
- Developing app using Flutter for both Android & iOS platforms.
- Writing quality code independently that is simple, reliable, and scalable.
- Evaluating and implementing out-of-the-box ideas for application development.
- Working with the team to manage, optimize, and customize multiple applications.
- Detecting and troubleshooting application issues.
REQUIREMENTS:
- Must have 1+ years of experience in Flutter.Should have worked and successfully deployed apps using Flutter framework.
- Good knowledge of Flutter SDK & Dart programming language.
- Should have worked on mobile platforms like Android or iOS.
- Should have developed & worked with Flutter widgets for iOS & Android with any of the state management solutions like Bloc, Provider, Mobx, etc.
- Mobile app architecture design and optimization. Extreme attention to detail and the ability to match the design as closely as possible.
- Ability to work closely with Product Managers, other development team members.
- Understanding of Functional Reactive Programming is a must.
- Comfortable with Test-Driven Development.










