Job Summary
We are looking for a Customer Support Executive who will act as a liaison between the company and its customers. The ideal candidate will provide timely, accurate, and professional support, resolve customer queries, and ensure a high level of customer satisfaction.
Key Responsibilities
- Handle customer inquiries via phone, email, chat, or social media
- Resolve product or service issues by understanding customer concerns and providing solutions
- Maintain detailed records of customer interactions and transactions
- Follow up with customers to ensure issue resolution and satisfaction
- Provide accurate information about products, services, and company policies
Shubham Vishwakarma
Full Stack Developer - Averlon
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JavaJD For PL/SQL
· Minimum 4+ years of experience in PL/SQL
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Interview: Direct walk-in Interview only
Location: Chennai & Madurai
PythonGreetings from Analyttica Datalab. We are currently seeking an Analytics Manager to join our team!
If you are looking for a place to grow your skills and share our values this can be the right opportunity for you.
- Role: Analytics Manager
- Relevant Experience: 7-9 Years
- Type of Role: Full-Time
- Notice Period:1 Month or Less (Immediate Joiners-Preferred)
- Mandatory Skills: Data Analytics, Marketing Analytics, A/B Testing, SQL, Logistic Regression, Segmentation, Customer Analytics, Fintech, Python
- Work Location: Bangalore
About Us
We are fast growing technology enabled advanced analytics and data science start-up. We have clients in USA and India and those two geographies are our current market focus. We are developing
an Artificial Intelligence (AI) embedded data science and analytics product platform (patented in US) with a series of offerings to solve real world problems. We have a world-class team of in-house
technocrats, external consultants, SMEs, data scientists, and experienced business professionals driving the product journey.
What Can You Expect?
Along with the commercial aspects of the engagement (no bar for the right candidate), you can expect an agile environment, with progressive culture and state of the art workplace. You will be presented with a great learning opportunity, while interacting with people from diverse background with the depth and breadth of experiences. Our technical, SME, and business leadership team comprises of each professional with 15+ years of experience and strong credibility to their names.
What Role You Are Expected To Play?
As a Product Analytics Manager focused on growth, you’ll be responsible for guiding the Product Analytics feature and experimentation roadmap which may include but is not limited to go-to-market strategy for partnerships and application of analytics for optimizing the acquisition funnel strategy for our client. Specifically,
you will be responsible for driving higher originations by converting web and app visitors to long-term customers.
Roles and Responsibilities:
- Ability to work hands-on on the top prioritized and strategic initiatives to drive business outcomes.
- Lead and mentor a team of sr. analysts and analysts, fostering a culture of collaboration and data-driven decision-making.
- Work closely with US stakeholders and manage expectations on project delivery, team management and capacity management.
- Develop and implement measurement strategies across marketing and product initiatives, ensuring data accuracy and integrity.
- Conduct in-depth analyses of marketing and product performance, identifying key trends, opportunities, and areas for improvement.
- Design and execute A/B tests to optimize marketing campaigns and product features.
- Prior experience in lifecycle marketing and product cross-selling is preferred.
- Develop and maintain dashboards and reports to track key metrics and provide actionable insights to stakeholders.
- Collaborate closely with cross-functional teams (marketing, product, engineering) to understand business needs and translate data into actionable recommendations.
- Stay up to date on industry trends and best practices in analytics and data management.
- Own the delivery in-take, time management and prioritization of the tasks for your team, leveraging JIRA
- Prior experience working for a US based Fintech would be preferred.
Essential Experience and Qualification:
- Minimum 7 years of experience in marketing and/or product analytics.
- Bachelor's degree in a quantitative field (e.g., Statistics, Mathematics, Computer Science, Economics). Master's degree is a plus.
- Proven expertise in SQL and data management.
- Hands-on experience with Python and advanced analytics techniques (e.g., regression analysis, classification techniques, predictive modeling).
- Hands-on experience with data visualization tools (e.g., Tableau, Looker).
- Hands-on exposure to Git & JIRA for project management.
- Strong understanding of A/B testing methodologies and statistical analysis.
- Excellent communication, presentation, and interpersonal skills.
- Ability to manage multiple projects and deadlines effectively.
- Coach and mentor team members on refining analytical approach, time management & prioritization.
- Prior experience working in a fast paced environment and working with US stakeholders
People & Culture
As a company, we believe in working hard and
letting our passion drive us to dream high and
achieve higher. We inspire innovation through
freedom of thought and creativity, and pursue
excellence while ensuring that our integrity
and ethical foundation remain strong.
Honesty, determination, and perseverance
form the core of our value system. Analyttica’s
versatile talent fulfils our value proposition by
taking on fresh challenges and delivering
solutions that blend skill and intuition (science
and art). Understanding the customer/partner
mindset helps us provide technology enabled
scientific solutions at scale for sustainable
business impact.
Industry
About Telstra
Telstra is Australia’s leading telecommunications and technology company, with operations in more than 20 countries, including In India where we’re building a new Innovation and Capability Centre (ICC) in Bangalore.
We’re growing, fast, and for you that means many exciting opportunities to develop your career at Telstra. Join us on this exciting journey, and together, we’ll reimagine the future.
Why Telstra?
- We're an iconic Australian company with a rich heritage that's been built over 100 years. Telstra is Australia's leading Telecommunications and Technology Company. We've been operating internationally for more than 70 years.
- International presence spanning over 20 countries.
- We are one of the 20 largest telecommunications providers globally
- At Telstra, the work is complex and stimulating, but with that comes a great sense of achievement. We are shaping the tomorrow's modes of communication with our innovation driven teams.
Telstra offers an opportunity to make a difference to lives of millions of people by providing the choice of flexibility in work and a rewarding career that you will be proud of!
About the team
Being part of Networks & IT means you'll be part of a team that focuses on extending our network superiority to enable the continued execution of our digital strategy.
With us, you'll be working with world-leading technology and change the way we do IT to ensure business needs drive priorities, accelerating our digitisation programme.
Focus of the role
Any new engineer who comes into data chapter would be mostly into developing reusable data processing and storage frameworks that can be used across data platform.
About you
To be successful in the role, you'll bring skills and experience in:-
Essential
- Hands-on experience in Spark Core, Spark SQL, SQL/Hive/Impala, Git/SVN/Any other VCS and Data warehousing
- Skilled in the Hadoop Ecosystem(HDP/Cloudera/MapR/EMR etc)
- Azure data factory/Airflow/control-M/Luigi
- PL/SQL
- Exposure to NOSQL(Hbase/Cassandra/GraphDB(Neo4J)/MongoDB)
- File formats (Parquet/ORC/AVRO/Delta/Hudi etc.)
- Kafka/Kinesis/Eventhub
Highly Desirable
Experience and knowledgeable on the following:
- Spark Streaming
- Cloud exposure (Azure/AWS/GCP)
- Azure data offerings - ADF, ADLS2, Azure Databricks, Azure Synapse, Eventhubs, CosmosDB etc.
- Presto/Athena
- Azure DevOps
- Jenkins/ Bamboo/Any similar build tools
- Power BI
- Prior experience in building or working in team building reusable frameworks,
- Data modelling.
- Data Architecture and design principles. (Delta/Kappa/Lambda architecture)
- Exposure to CI/CD
- Code Quality - Static and Dynamic code scans
- Agile SDLC
If you've got a passion to innovate, succeed as part of a great team, and looking for the next step in your career, we'd welcome you to apply!
___________________________
We’re committed to building a diverse and inclusive workforce in all its forms. We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability. We also offer flexibility in all our roles, to ensure everyone can participate.
To learn more about how we support our people, including accessibility adjustments we can provide you through the recruitment process, visit tel.st/thrive.
Responsibilities
- Schematic capture, board block design, defining routing constraints, layout review, and simulation
- System design for chip bring-up boards and final systems
- Lab bring-up, test, and debugging
- Co-designing with power and signal integrity analysis specialists
- High-speed interface characterization
- Debugging system-level issues
- Resolving system-level issues related to silicon validation and characterization
- Work with ODMs to facilitate the NPI (New Product Introduction) process
Requirements
- Experience designing SoC/CPU boards (schematic, layout, manufacturing, debug)
- Familiarity with a variety of board-level interfaces: I2C, SPI, DDR, etc
- Knowledge of high-speed, high-power, system design
- Design and analysis of power supplies
- CPU/SoC/Microcontroller system architecture familiarity
- Test automation expertise using Python or other languages
- Board-level analog and digital circuit design expertise
- HDL experience is a plus
- Excellent skills in problem-solving, written and verbal communication, excellent organization skills, and highly self-motivated.
- Ability to work well in a team and be productive under aggressive schedules.
- Desire to learn new skills and attack novel problems.
- Able to travel to ODM’s factory and/or Rivos’s oversea office for on-site support and meetings
Education and Experience
- Master’s Degree or Bachelor’s Degree in the technical subject area.
Note
Annual job salary: The annual job salary mentioned in the posting is a default number taken by cutshort and is inaccurate.
Resumes
Interested folks with 3+ years of experience, Please reach out to the Job Poster to learn more about the job and discuss details.
1. Total of 11+ years of experience in the software industry
2. 10+ years of experience in Telecom domain
3. 10+ years of hands-on experience in software products/solutions preferably with development background
4. Should have played multiple roles including software product/solutions delivery, business analysis, pre-
sales, customer-facing across multiple geographies
5. Domain experience should include the following:
a. Core networking, NFV, SDN, SNMP, switching, routing (e.g. HLR, CDRs, SMSC)
b. Telecom protocols such as SIP, VoIP
c. Experience 3G, 4G, LTE, 5G
d. E2E solution design
e. TOGAF or equivalent certified
2. Preferred technology stack/skills:
a. Java and/or C++ or Telecom COTS products (Siebel, Netcracker, Amdocs)
b. Distributed systems (web services/micro services, databases)
c. Containers and orchestration frameworks (e.g. Docker, Kubernetes)
d. Cloud concepts
e. Scalable and HA (High Availability) architecture
f. Secure engineering
2. Experience in leading responses to large RFPs, RFIs, RFQs
3. Experience working on building carrier grade products/systems
4. Travel readiness for conferences, presentations, workshops
Job Responsibilities
1. Solution design responses to RFPs
2. Provide Telecom domain expertise cover to all existing engagements and identify areas of growth by
tailoring proactive propositions
3. Research competing products/solutions and changing paradigms in the context of latest trends in domain
and technology
4. Identify and build new service offerings
5. Capability presentation to prospects
6. Front-end key customer engagements from domain perspective
7. Provide consultation to delivery teams on domain side
8. Identify, groom and build domain expertise within delivery teams & proliferate a culture of knowing the
customer, products and the domain
9. Ability to elicit functional and non-functional requirements from high level requirements.
- Expertise in building AWS Data Engineering pipelines with AWS Glue -> Athena -> Quick sight
- Experience in developing lambda functions with AWS Lambda
- Expertise with Spark/PySpark – Candidate should be hands on with PySpark code and should be able to do transformations with Spark
- Should be able to code in Python and Scala.
- Snowflake experience will be a plus
NodeJS (Node.js)
React.js
Javascript
PHP
Ruby on Rails (ROR)Job Description
- Be able to drive a team of around 4 developers
- Should be able to effectively lead from the front, integrating developers, analysts and QA
- Should be able to pair, and effectively mentor junior developers
- The ability to think innovatively and turn ambiguous problem spaces into clear solutions
- Be an inspiration for the team and a trusted partner to our customers
Requirements
- Familiar with PHP or Ruby or NodeJS. Strong experience in Laravel and/or ReactJS a plus
- Familiarity with the entire development -> prod flow a strong plus (our dev owns the DevOps)
- Familiarity with performance tuning a web stack a strong plus
- Comfortable working in an Agile highly dynamic start-up environment
- Demonstrate leadership skill and be accustomed to driving results in a collaborative, cross-functional environment
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon