Company Profile: EaseMyTrip embarked on its journey in 2008, initially focusing on the B2B2C (business to business to customer) distribution channel, offering travel agents access to its website to facilitate the booking of domestic airline tickets, thus catering to India's offline travel market. Subsequently, leveraging its stronghold in the B2B2C channel, the company expanded its operations into the B2C (business-tocustomer) distribution channel in 2011, primarily targeting the growing travel requirements of the Indian middle-class population.
About: We are seeking a highly motivated and proactive Flight Support Executive for our team. As a Executive, you will learn in various aspects of customer support like queries resolution, handling situations, interaction with customers. As a Customer Support Representative, you will be the main point of contact for our customers, providing assistance and resolving any issue they may have.
Responsibilities:
• Provide best-in-class customer service and problem resolution to customer queries over the voice-based phone service.
• Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first contact resolution.
• Clarify customer requirements; probe for and confirm understanding of requirements or problem.
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
• Listen attentively to customer needs and concerns; demonstrate empathy. Confirm customer understanding of the solution and provide additional customer education as needed.
• Prepare complete and accurate work and update customer file.
Requirements:
• Freshers with good communication skills • 6 Days working and one rotational week off
• Morning Shifts
• Knowledge of international/domestic travel voice process
• Be enthusiastic & have zeal to perform.
Shubham Vishwakarma
Full Stack Developer - Averlon
About EaseMyTrip
About
Discover the best deals on flights, hotels, holiday packages, bus & train tickets. Exclusive offers to make travel dreams a reality at Easemytrip!
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- Timely billing and reduced invoice approval delays.
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Our Client is the world's first fully insured cross - asset trading platform. Founded in 2020, this platform was created as a blockchain - based cryptocurrency exchange to bring significant and lasting change to financial markets. This ecosystem offers an all - in - one solution for digital assets ; made to trade, invest, and stake.
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Job Location : Dubai
Requirements :-
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Identifying new sales leads
Meeting our new chefs and collecting their data
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Skills
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can start the internship between immediately
have relevant skills and interests
Women willing to start/restart their career can also apply.
Ready to travel within the city (Specific locations)
Want to explore new opportunities.
Perks,
Certificate of Internship, Letter of recommendation, Informal dress code, No Targets, Good learning, Paid Internship.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon