
Company Profile: EaseMyTrip embarked on its journey in 2008, initially focusing on the B2B2C (business to business to customer) distribution channel, offering travel agents access to its website to facilitate the booking of domestic airline tickets, thus catering to India's offline travel market. Subsequently, leveraging its stronghold in the B2B2C channel, the company expanded its operations into the B2C (business-tocustomer) distribution channel in 2011, primarily targeting the growing travel requirements of the Indian middle-class population.
About: We are seeking a highly motivated and proactive Flight Support Executive for our team. As a Executive, you will learn in various aspects of customer support like queries resolution, handling situations, interaction with customers. As a Customer Support Representative, you will be the main point of contact for our customers, providing assistance and resolving any issue they may have.
Responsibilities:
• Provide best-in-class customer service and problem resolution to customer queries over the voice-based phone service.
• Support customers across Telecommunication/E- mail/Chat, Meet customer requirements through first contact resolution.
• Clarify customer requirements; probe for and confirm understanding of requirements or problem.
• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
• Listen attentively to customer needs and concerns; demonstrate empathy. Confirm customer understanding of the solution and provide additional customer education as needed.
• Prepare complete and accurate work and update customer file.
Requirements:
• Freshers with good communication skills • 6 Days working and one rotational week off
• Morning Shifts
• Knowledge of international/domestic travel voice process
• Be enthusiastic & have zeal to perform.

About EaseMyTrip
About
Discover the best deals on flights, hotels, holiday packages, bus & train tickets. Exclusive offers to make travel dreams a reality at Easemytrip!
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Location: Bangalore, India
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Role Overview:
As a Full Stack Developer, you will be at the foundation of building this intelligent learning ecosystem by connecting the front-end experience, backend architecture, and AI-driven components that bring the platform to life. You’ll own key systems that power the AI Tutor, Simulation Lab, and learning content delivery, ensuring everything runs smoothly, securely, and at scale. This role is ideal for engineers who love building end-to-end products that blend technology, user experience, and real-time intelligence.
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Platform Architecture & Backend Development
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Front-End Development & User Experience
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Collaboration & Engineering Culture
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Requirements -
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ITIL, Hardware Asset Management (IT-Asset Management) ,Servicenow(snow).
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- Coordinate for Service transition activities.
- Initiate change / release requests in line
- customer change / release management process.
- Work on the major problem tickets assigned by ITIS Teams
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- experience on ticketing tool like service now or SNOW
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Must Have Skills
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ITIL

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- Understanding the pulse of the viewing behavior of the channel/genre/Total TV and having thorough knowledge of TV trends on account of TV/ non TV factors
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UI/UX Designer
Experience – 0-2 years
Salary – 1.4 - 2 lacs annual CTC
Desired Candidate Profile
Should have basic knowledge of software like adobe XD, illustrator, Figma, Corel draws, etc. Basic knowledge of HTML, CSS
Creative & a team player.
Job Description
Developing web & mobile application layouts based on UI designing standards.
Designing compelling banners for social media, job openings, company branding & logo, various formats, etc. as and when required.
Understanding project needs & participating in various design projects from concept to completion.
Understanding feedback to sharpen skills and improve the design.
Job Responsibilities.
- Develop and implement HR strategies and initiatives aligned with the overall business strategy.
- Bridge management and employee relations by addressing demands, grievances, or other issues.
- Manage the recruitment and selection process.
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- Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
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Experience: 3-5 Years 1 candidate & 1-3 Years 2 candidate
Skills:
Core JAVA(Native), Core Kotlin, Sqlite, MySQL, XML
Location : Ahmedabad
WORK FROM OFFICE ONLY
Responsibilities
Analyze user engagements (e.g. click-through and bounce rates)
Report on web traffic from all social media
Build and support SEO strategies, including optimizing keywords in content marketing projects
Identify the habits of our online customers and suggest ways to reach a broader audience
Maintain a cohesive strategy across all platforms to increase our brand awareness
Coordinate with our digital team and the Marketing department to design advertising campaigns
Ensure timely responses to customers and followers’ queries and comments
Advise other employees on their social media activity (e.g. how to respond to comments and questions by customers and what to share on personal or company accounts)
Research how emerging social networks and features can benefit our company
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Previous work experience as a Social Media Analyst, Social Media Coordinator, or similar role
Hands-on experience with social media platforms and digital marketing campaigns
In-depth understanding of SEO, keyword research, and Google Analytics
Experiences with social media management tools, like Buffer and Hootsuite
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Time management and multitasking skills
Additional qualifications in digital technologies or social media management will add plus points in your performance.







