Customer Service Representative

Job Title : Tech Lead - Data Engineering (AWS, 7+ Years)

Location : Gurugram

Employment Type : Full-Time

Job Summary :

Seeking a Tech Lead - Data Engineering with expertise in AWS to design, build, and optimize scalable data pipelines and data architectures. The ideal candidate will have experience in ETL/ELT, data warehousing, and big data technologies.

Key Responsibilities :

• Build and optimize data pipelines using AWS (Glue, EMR, Redshift, S3, etc.).
• Maintain data lakes & warehouses for analytics.
• Ensure data integrity through quality checks.
• Collaborate with data scientists & engineers to deliver solutions.

Qualifications :

• 7+ Years in Data Engineering.
• Expertise in AWS services, SQL, Python, Spark, Kafka.
• Experience with CI/CD, DevOps practices.
• Strong problem-solving skills.

Preferred Skills :

• Experience with Snowflake, Databricks.
• Knowledge of BI tools (Tableau, Power BI).
• Healthcare/Insurance domain experience is a plus.

Strong Product UI heavy Designer Profile

Mandatory (Experience 1): Must have a minimum of 2+ years of design experience, with a strong focus on UI-intensive work

Mandatory (Experience 2): Must have hands-on experience delivering end-to-end designs independently from wireframes and user flows through to final Figma handoff

Mandatory (Experience 3): Must have experience with delivering both web and mobile designs

Mandatory (Tools): Must have strong working proficiency in Figma, Adobe, Photoshop etc

Mandatory (Skill): Must have solid experience creating wireframes, prototypes, user flows, sitemaps, and process flows for web and mobile responsive platforms

Mandatory (Portfolio): Portfolio should be UI-heavy, with clear evidence of high-fidelity designs, visual craftsmanship, and end-to-end screen design

Mandatory (Company Type): Product companies or if candidate form services/design consultancies with worked on B2B SaaS projects/clients

Mandatory (Education): Formal design degree - B.Des, M.Des, or related fields (mass communication, visual arts, fine arts)

• Developing models and business logic (e. g. transactions, payments, diet plan, search, etc).
• Architecting servers and services that enable new product features.
• Building out newly enabled product features.
• Monitoring system uptime and errors to drive us toward a high-performing and reliable product.
• Take ownership and understand the need for code quality, elegance, and robust infrastructure.
• Worked collaboratively on a software development team.
• Built scalable web applications.

Skills:

• Minimum 4 years of industry or open-source experience.
• Proficient in at least one OO language: Python(preferred)/Golang/Java.
• Writing high-performance, reliable and maintainable code.
• Good knowledge of database structures, theories, principles, and practices.
• Experience working with AWS components [EC2, S3, RDS, SQS, ECS, Lambda]

This is a full-time on-site role for a Project Architect. The Project Architect will be responsible for managing projects.The Project Architect will contribute to the design and development of architectural projects, collaborate with internal teams and external stakeholders, and ensure projects are executed efficiently and effectively.

• QualificationsStrong background in Architecture and Project Management
• Excellent organizational and leadership skills
• Ability to effectively communicate and collaborate with multidisciplinary teams
• In-depth knowledge of construction and building codes
• Detail-oriented with a strong focus on quality and accuracy
• Experience in the interior design industry is a plus
• Bachelor's or Master's degree in Architecture or related field

• Proactively maintain and develop all Linux infrastructure technology to maintain a 24x7x365 uptime service
• Engineering of systems administration-related solutions for various project and operational needs
• Maintain best practices on managing systems and services across all environments
• Fault finding, analysis and of logging information for reporting of performance exceptions
• Proactively monitoring system performance and capacity planning
• Manage, coordinate, and implement software upgrades, patches, hot fixes on servers, workstations, and network hardware
• Create and modify scripts or applications to perform tasks
• Provide input on ways to improve the stability, security, efficiency, and scalability of the environment
• Collaborate with other teams and team members to develop automation strategies and deployment processes

• Previous working experience as a Linux Administrator for minimum 3 years
• Bachelor's degree in Computer Science, Information Systems or similar relevant degree 
• Strong problem solving and communication skills
• Rich experience on Web servers administration
• Good exposure in Implementation for FTP server on Linux

1.Create content properties that drive cross-platform interaction for the brand

1. Work with creative team, to create and deploy quality content, across digital communication channels
2. Ensure adherence to brand and internal guidelines for communication across digital channels
3. Execute editorial calendars and content programs for various digital platforms like blogs, websites,

microsites etc.

1. Be a part of strategy team, create and execute 360-degree brand campaigns on web and mobile
2. Track and analyze content performance, and suggest solutions
3. Conceptualize and co-create content for scalable websites

Required Candidate profile

1. 
   Eye for Grammar, Clarity, Accuracy and Creative language
2. Must have exposure to International Trends
3. Must have excellent command over Proof Reading and web content writing
4. Review & Rewriting of Content. Proof reading and writing for web based applications
5. Excellent Researching and Conceptualization Skills

Safety Connect is a leading company in enterprise field force safety. 

We are looking for a highly skilled computer programmer comfortable with front-end and back-end programming.

Full stack developers will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

What we offer

• Fast-paced work environment

• To learn, perceive and be a part of a fast-growing niche industry

• Incredibly competitive, collaborative, and supportive team.

Roles and Responsibilities:

• Developing front-end website architecture.

• Developing back-end website applications.

• Creating servers and databases for functionality.

• Ensuring cross-platform optimization for mobile phones.

• Ensuring responsiveness of applications.

• Working alongside graphic designers for web design features.

• Seeing through a project from conception to finished product.

• Designing and developing APIs. (done by back-end)

• Meeting both technical and consumer needs.

• Staying abreast of developments in web applications and programming languages.

Requirements /Qualifications: 

• Strong organizational and project management skills.

• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.

• Familiarity with JavaScript frameworks such as React JS.

• Proficiency with server-side languages such as Node.Js.

• Familiarity with database technology such as Oracle, and MongoDB.

• Excellent communication skills (both verbal and written)

• Good problem-solving skills and attention to detail.

• Have basic fundamental knowledge of computer science.

• 1+ years of experience as a Full stack developer.

• Bachelor’s degree or equivalent required.

 Excellent communication and analytical Skills 

∙ Strong leadership and management skills 

∙ Must have excellent interpersonal skills 

∙ Excellent written and verbal communication 

∙ Active listening and Problem solving skills 

∙ Ability to multitask, prioritize, and manage time effectively 

 Roles and Responsibilities: 

∙ A professional approach in answering calls and provide information  about products and services, taking input of issues and their  redressal thereof 

∙ Keep records of customer interactions, process customer accounts  and file documents 

∙ Proficiently communicating with customers electronically and taking  follow up of the procedures. 

∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article 

∙ Respond to customer queries in a timely and accurate way, via  phone, email or chat 

∙ Patience when handling tough cases. 

∙ Take a deep dive into product key features and have keen  insight/knowledge about the product.

• Use data to develop machine learning models that optimize decision making in Credit Risk, Fraud, Marketing, and Operations
• Implement data pipelines, new features, and algorithms that are critical to our production models
• Create scalable strategies to deploy and execute your models
• Write well designed, testable, efficient code
• Identify valuable data sources and automate collection processes.
• Undertake to preprocess of structured and unstructured data.
• Analyze large amounts of information to discover trends and patterns.

Requirements:

• 2+ years of experience in applied data science or engineering with a focus on machine learning
• Python expertise with good knowledge of machine learning libraries, tools, techniques, and frameworks (e.g. pandas, sklearn, xgboost, lightgbm, logistic regression, random forest classifier, gradient boosting regressor, etc)
• strong quantitative and programming skills with a product-driven sensibility