Customer Service Representative

Job Title : Product Engineer – Fullstack Developer

Experience Required : 4 to 6 Years

Location : Indiranagar, Bengaluru (Hybrid – 2 to 3 days/week in office)

Open to Remote : Yes (based on fit and preference)

Job Summary :

We are looking for a Fullstack JavaScript Engineer with a backend-heavy profile to join our innovative product team.

You’ll be involved across the full product lifecycle — from design and development to deployment and operations — for modern travel systems.

Ideal candidates should be strong in JavaScript, Node.js, and React.js, with a solid understanding of TDD, OOP, and CI/CD practices.

Mandatory Skills :

JavaScript, Node.js, React.js, REST/GraphQL APIs, OOP, TDD, CI/CD, Unit Testing, HTML/CSS, and experience in fullstack/backend-heavy development.

Key Responsibilities :

• Build robust features for our next-gen Trip Planning Systems.
• Work across the full stack: backend (Node.js, Kotlin), frontend (Vue.js/React.js), and APIs (REST/GraphQL).
• Participate in the entire SDLC – from planning and architecture to deployment and monitoring.
• Follow modern software engineering best practices like TDD, code reviews, continuous integration.
• Collaborate closely with cross-functional teams and contribute to technical design discussions.

Must-Have Skills :

• 4 to 6 Years of professional experience in fullstack development.
• Strong proficiency in JavaScript & Node.js.
• Hands-on experience with React.js (preferred over Angular).
• Proficiency in building REST or GraphQL APIs.
• Strong understanding of OOP and Test-Driven Development (TDD).
• Familiarity with CI/CD tools (e.g., Jenkins, GitHub Actions).
• Comfort working with multiple languages or stacks (e.g., Kotlin, Vue.js).
• Experience with unit testing and automation frameworks.

Nice-to-Have :

• Exposure to cloud infrastructure (e.g., AWS, Docker, Kubernetes, Terraform).
• Experience in both product and service-based companies.
• Contributions to code quality and code reviews.

Required Skills & Qualifications

• 5+ years of professional web development experience, with 3+ years focused on Shopify.
• Strong proficiency in Liquid templating language and Shopify’s theme architecture.
• Experience with Shopify APIs (REST & GraphQL) and building private or public apps.
• Strong frontend development skills: HTML5, CSS3 (SCSS), JavaScript (ES6+), and React or Vue.js.
• Deep understanding of Shopify's checkout process, cart mechanics, and store configuration.
• Experience working with Shopify Plus features like checkout.liquid, multi-store setup, and scripts.
• Solid understanding of web performance, accessibility, and SEO best practices.
• Experience with Git, CI/CD pipelines, and Agile development workflows.
• Ability to work independently and lead projects from concept to completion.

Nice to Have

• Experience with Headless Shopify implementations using Hydrogen or Next.js.
• Familiarity with Shopify Functions, custom checkout extensibility, and Shopify’s new App Bridge.
• Prior experience working with international stores, multiple currencies, and languages.
• Understanding of backend systems (Node.js, PHP, or Ruby) for custom app integrations.
• Contributions to the Shopify developer community or open-source projects.

About the Company:

Alyke, recognized as India's first friendship app, is revolutionizing the way people find friends online through its innovative matching algorithm. Alyke has quickly gained traction, surpassing 1 million users. This platform uniquely connects individuals based on shared interests and proximity and stands out for its commitment to creating a secure environment that encourages users to express themselves freely. Joining Alyke offers the chance to be part of an innovative team dedicated to reshaping the landscape of social connections.

Role Overview:

As a Senior Quality Assurance (QA) at Alyke, you will lead the QA team to ensure the delivery of high-quality software products. You will be responsible for developing and implementing QA strategies, overseeing all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met. This role requires a combination of strong leadership skills and a deep understanding of QA methodologies in a fast-paced startup environment.

Role Overview

We are seeking a hands-on Senior QA Engineer with strong experience in mobile application testing and automation to join our fast-paced product team. In this role, you’ll help shape the future of Alyke by ensuring our Android and iOS apps are robust, scalable, and delightful to use. You’ll be instrumental in establishing strong testing practices, mentoring junior QAs, and driving test automation across platforms.

Key Responsibilities

• Develop, maintain, and execute test plans and detailed test cases for mobile and web applications.
• Own test automation strategy and execution for Alyke’s mobile apps (iOS & Android) — strong hands-on experience in Appium is a must.
• Collaborate closely with developers, product managers, and designers to ensure high-quality releases.
• Lead efforts on regression, performance, exploratory, smoke, and compatibility testing.
• Build and maintain test frameworks and CI/CD integrations to ensure faster release cycles.
• Triage issues effectively and ensure that critical bugs are identified, documented, and resolved.
• Mentor junior QA team members and help instill a quality-first mindset across the engineering team.
• Analyze logs, crashes, and performance metrics to detect edge cases and instability.

Required Skills and Experience

• 3–6 years of experience in software testing, with a strong focus on mobile app testing.
• Strong command of automated testing tools like Appium (required), Selenium, TestNG, or similar.
• Hands-on experience with mobile app testing on both Android and iOS.
• Familiarity with CI/CD pipelines and tools like Jenkins, GitHub Actions, or GitLab CI.
• Experience with bug tracking and test management tools (e.g., JIRA, TestRail).
• Solid understanding of REST APIs, databases, and debugging tools such as Charles Proxy, Postman, or Firebase.
• Strong analytical, problem-solving, and communication skills.
• Bonus: Knowledge of performance testing, security testing, or experience in startups.

Why Join Alyke?

• Be part of a product that’s transforming how people connect and build friendships.
• Take ownership in a high-impact role on a small but growing team.
• Competitive compensation and equity options.
• Work in a culture that values autonomy, transparency, and collaboration.
• Flexible work environment with remote-friendly culture.

Application Process: If you're excited about leading a team to ensure the quality of a product that brings people together, we'd love to hear from you. Please submit your resume, cover letter, and a link to any relevant work or projects you have worked using cutshort.

Job Title: Senior Product Delivery Manager

Job Location: Mumbai

About Qrata

We match top talent with highly competitive career opportunities with leading startups in India and globally and address hiring challenges, recruitment brand marketing, with innovative and collaborative strategic consulting.

About the company we are hiring for

It is a global technology firm that offers a SaaS based Delivery Automation Platform. The software helps brands across Food & Beverage, Courier, Express and Parcel, eCommerce & Retail and Transportation (3PLs, 4PLs, etc.) to digitize, optimize and automate deliveries across the supply chain.

It is Growing at an average rate of 120% YoY, it has 200+ enterprise clients in 50+ countries with headquarters in New Jersey, USA and regional offices in Mumbai, Jakarta, Delhi, and Dubai. They are backed with $49.5 million across three rounds of private equity investments by Tiger Global Management, Stead view Capital and Alibaba Group of companies.

They are incredibly excited about the SaaS ecosystem as well and proud to be one of the frontrunners when it comes to building a SaaS platform for the logistics industry. With some of the biggest brands like KFC, Starbucks, McDonald’s, Singapore Post and Decathlon as their clients, their platform has matured tremendously and powers millions of shipments across the globe every day.

Their Culture

Most of their workforce is in Mumbai and there are a bunch of people interested in technology and working at the forefront of innovation in the logistics automation industry. With smaller teams distributed across the globe, the entire team gets together during their annual workcation. The vision of building a global enterprise company and going IPO is what drives us to achieve more, every day!

They endeavour to change the world through continuous innovation and optimization in the space of logistics and supply chain management. Join them as they create the next version of an impactful product which aims to revolutionize business processes and user behaviour through unprecedented forms of disruption

We are currently scouting for Senior Product Delivery Manager

As they experience exponential growth, they are looking for individuals having experience in implementing SaaS solutions for large, global enterprises. The ideal candidate will be an innovative self-starter comfortable working in a start-up environment and adept at managing client expectations. You will be the face of company to C-level executives and senior leaders of our enterprise clients.

You will develop the strategy behind implementations, and bring an obsession for exceeding customer expectations by delivering in accordance with project success metrics. You will also build long-term relationships with the clients, connecting with key business executives and stakeholders. You will liaise between clients, cross-functional internal teams and other system integrators to ensure the timely and successful delivery of our solutions according to customer needs

Responsibilities

• Work with Business Development, Product Management and Engineering team to build highly scalable SaaS products and integration modules
• Connect with clients to determine their technical and functional requirements and recommend appropriate solutions to ensure successful product implementation
• Prepare detailed project plans that blend client requirements well with the company’s visions and co-ordinate across various teams to establish smooth execution during all phases of project
• Adhere to the standards of scope, timeline, and budget throughout the entire execution of project lifecycle and ensure success of the project
• Work closely with development team to explain the requirements and constantly monitor the progress
• Be hands-on, adopt practical approach to software and technology
• Suggest improvements in systems & processes and assist technical team with issues needing technical expertise
• Create technical content such as blogs, technical specification documents and system integration requirements documents

Requirements

• Bachelor’s Degree in Computer Science, Information Technology, or related field
• 8 to 10 years of experience in project and delivery management for Enterprise SaaS companies
• Solid technical background with minimum 2-years of hands-on experience in software development preferably in cloud technologies
• Proven ability to drive large scale global projects with deep understanding of agile SDLC, high collaboration and leadership
• Strong working knowledge of Microsoft Office
• Excellent written and oral communication skills, judgement, and decision- making skills, and the ability to work under continual deadline pressure
• Willingness to travel occasionally within India and internationally

Must Haves:

·        Bachelor's Degree in Computer Science, Information Technology, or related field

·        Experience in project and delivery management for Enterprise SaaS companies

·        Solid technical background with minimum 2-years of hands-on experience in software development preferably in cloud technologies

·        Proven ability to drive large scale global projects with deep understanding of agile SDLC, high collaboration and leadership

·        Strong working knowledge of Microsoft Office Excellent written and oral communication skills, judgement, and decision- making skills, and the ability to work under continual deadline pressure

Willingness to travel occasionally within India and internationally

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders

• Proficient understanding of web markup, including HTML5, CSS3
• Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
• Good understanding and knowledge of advanced JavaScript libraries and frameworks, such as AngularJS, KnockoutJS, BackboneJS, ReactJS, DurandalJS etc.
• Good understanding of asynchronous request handling, partial page updates, and AJAX
• Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Proficient understanding of code versioning tools, such as Git
• Good understanding of SEO principles and ensuring that application will adhere to them

• Mandatory Modules: Inventory, Purchase Order, Order Management.

• Skill: Oracle Supply Chain Management Functional Consultant

• Hands-on experience in Oracle SCM 11i & R12 with good English (Written + Verbal) communication skills, team player, ready to travel / relocate & available at short notice.

• Should have extensively worked on Oracle EBS Support/implementation/upgrade Projects should be aware of the solution design, documentation, and AIM/OUM methodology.

• Expertise in Modules OM, Purchasing, Inventory. 

• Industry experience in Supply Chain Industry will be an added advantage.

• Ready to work in Shifts by rotation if required.

*Skill Required: Oracle EBS SCM Functional*