Customer Service Representative

Job Overview:

The BMS Project Manager is responsible for the management of Building Management System projects from design to completion. This role involves overseeing the design, installation, and commissioning and handing over of BMS solutions, ensuring all technical, quality, and safety standards are met. The Project Manager will collaborate with Consultants, PMC, clients, engineers, Internal team and Sub-contractors to ensure timely and cost-effective delivery of BMS systems that meet the required specifications.

Responsibilities:

• Execute the BMS projects, including scope definition, project timelines, budgets, and resource allocation.
• Coordinate with internal teams, subcontractors, and clients to ensure all project deliverables are met.
• Develop detailed project plans, schedules, and work breakdown structures.
• Perform risk assessments and develop mitigation strategies.
• Manage and lead a team of engineers, technicians, Sub-contractor and other staff involved in the BMS project.
• Ensure effective communication and collaboration between project stakeholders, including clients, consultants, and contractors.
• Conduct regular team meetings to track progress and resolve issues.
• Work closely with design engineers to ensure that the BMS design meets client requirements and industry standards.
• Review technical specifications and drawings for the installation of BMS systems.
• Oversee the procurement of BMS equipment and materials, ensuring quality, cost-effectiveness, and on-time delivery.
• Ensure all required certifications and compliance with regulations for the BMS systems are met.
• Monitor the progress of the project to ensure it is on schedule and within budget.
• Ensure that all work meets quality standards and industry regulations.
• Oversee the commissioning process and troubleshoot issues during system testing.
• Maintain regular communication with clients/Consultants, providing updates on project status, milestones, and potential challenges.
• Prepare Daily progress reports, including financial summaries, timelines, and project performance.
• Address client concerns and provide solutions to any technical or operational issues.
• Ensure all safety protocols are followed during the installation and commissioning of BMS systems.
• Comply with local and international building codes, regulations, and standards.
• Manage the project closeout process, ensuring all deliverables are completed and handed over to the client.
• Prepare and review final documentation, including system manuals, warranties, and certificates.
• Conduct post-project evaluations to assess performance and identify areas for improvement
• Minimum 8 years of experience managing BMS or similar building automation projects.
• Proven experience in managing large teams and large-scale projects.
• Strong understanding of building systems, HVAC, lighting, energy management, and related technologies.
• Experience with BMS platforms (e.g., Johnson Controls, Honeywell, Siemens, Trane etc).
• Strong leadership and interpersonal skills.
• Excellent communication skills (written and verbal).
• Problem-solving abilities and attention to detail.

Ability to handle pressure and meet deadlines

Adobe Experience Platform Technical Lead

(Sr. Strategist, Tech Services or Principal Strategist, Tech Services)

About the Role

We're looking for a seasoned Adobe Experience Platform (AEP) Technical Lead to join our

team. In this role, you'll be the go-to expert for a suite of Adobe technologies – spanning AEP,

Real-Time CDP, Adobe Journey Optimizer, and Customer Journey Analytics – serving clients

across multiple industries.

You'll balance strategic thinking with hands-on execution: architecting solutions, building within

the platforms, and guiding other developers through implementation. You'll work alongside a

collaborative team of strategists, analysts, creatives, and engineers working across the broader

tech ecosystem – including Salesforce, Marketo, Adobe Experience Manager, and Adobe

Target – and you'll be a trusted voice in the room with our clients.

What You'll Do

Technical Leadership & Architecture

• Design and architect end-to-end AEP implementations, including data ingestion, schema

design (XDM), identity resolution, and segmentation strategies

• Lead solution design sessions, translating business requirements into scalable, bestpractice

technical implementations

• Define implementation standards, patterns, and documentation for the AEP ecosystem

across client engagements

• Break down complex technical implementations into clear, manageable tasks, delegating

ownership to other developers and team members

• Conduct peer reviews of other developers' work, providing constructive technical

feedback and ensuring quality and consistency

• Mentor and guide other developers working alongside you on AEP, RTCDP, AJO, and

CJA

Hands-On Platform Work

• Configure and build within Adobe Experience Platform: data streams, datasets,

schemas, sources, destinations, and merge policies

• Implement and manage Real-Time CDP audiences, identity graphs, and activation

workflows to downstream channels and platforms

• Build and optimize customer journeys in Adobe Journey Optimizer, including triggers,

decisioning logic, and cross-channel orchestration

• Set up and configure Customer Journey Analytics workspaces, connections, data views,

and calculated metrics

• Collaborate with adjacent developers on integrations with AEM, Target, Marketo,

Salesforce, Snowflake, and other ecosystem tools

Client Engagement & Advisory

• Serve as a subject matter expert for clients, helping them understand platform

capabilities, constraints, and best practices

• Lead and participate in discovery sessions, technical workshops, and solution

presentations

• Recommend implementation approaches based on industry experience, making tradeoffs

clear and actionable

• Translate complex technical concepts for non-technical stakeholders including

marketing, strategy, and product teams

• Stay current with the Adobe product roadmap and proactively bring relevant updates and

opportunities to client conversations

Cross-Functional Collaboration

• Work closely with strategists, analysts, and creatives to ensure technical solutions

support campaign goals and data insights

• Coordinate with other platform developers (AEM, Salesforce, Target, Marketo) to deliver

cohesive, integrated solutions

• Participate in sprint planning, backlog grooming, and technical discovery as part of an

agile delivery team

What You Bring

Required

• 5+ years of experience working in the Adobe Experience Cloud ecosystem, with deep,

hands-on expertise across AEP, RTCDP, AJO, and CJA

• Proven ability to architect and implement AEP solutions from the ground up, including

XDM schema design, data ingestion pipelines, and identity resolution

• Experience activating audiences from RTCDP to paid media, email, Adobe Target, and

other downstream destinations

• Hands-on AJO experience building multi-step customer journeys, decisioning, and

cross-channel messaging

• Strong understanding of CJA configuration, including connections, data views, and

Analysis Workspace reporting

• Experience with AEP RESTful APIs and Configuration as Code (CaC) best practices and

techniques

• Experience guiding and reviewing the work of other developers, with a strong eye for

implementation quality

• Comfortable presenting technical solutions and recommendations directly to clients and

stakeholders

• Familiarity with adjacent technologies including AEM, Adobe Target, Salesforce, or other

marketing/data platforms

Nice to Have

• Adobe certifications (e.g., Adobe Certified Expert in RTCDP, CJA or AJO)

• Experience with data engineering concepts: SQL, ETL pipelines, API integrations, or

event streaming

• Familiarity with web data collection via Adobe Web SDK / alloy.js or Launch/Tags

• Agency or consultancy background with experience managing multiple client

engagements simultaneously

• Understanding of data privacy frameworks (GDPR, CCPA) and how they apply to

customer data platforms

Why This Role

• Work on complex, high-impact engagements across a diverse client portfolio

• Shape how our practice approaches the Adobe ecosystem – your architecture decisions

matter

• Collaborate with experienced practitioners across the full digital experience stack

• Grow your craft in a team that values technical depth and client partnership equally

Cybersecurity Trainer – Job Description

Job Title: Cybersecurity Trainer

Job Summary:

We are seeking a knowledgeable and passionate Cybersecurity Trainer to deliver training programs on cybersecurity concepts, tools, and best practices. The ideal candidate will be responsible for educating students, professionals, or employees on various cybersecurity topics through engaging theoretical and practical sessions.

Key Responsibilities:

• Conduct training sessions on cybersecurity fundamentals and advanced security concepts.
• Deliver courses on Network Security, Ethical Hacking, Information Security, Risk Management, and Cyber Threats.
• Develop training materials, presentations, assignments, and lab exercises.
• Organize hands-on workshops and practical cybersecurity labs.
• Assess learner performance and provide feedback and guidance.
• Stay updated with the latest cybersecurity trends, threats, and technologies.
• Support learners in understanding security tools and industry best practices.

Required Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.
• Relevant experience in cybersecurity and training.
• Strong communication, presentation, and teaching skills.
• Industry certifications such as CEH, CompTIA Security+, CISSP, or equivalent are preferred.

Required Skills:

• Network Security
• Ethical Hacking
• Vulnerability Assessment
• Incident Response
• Risk Management
• Security Awareness Training
• Presentation and Training Skills

Experience: 1–5 years (or as required)

Employment Type: Full-Time / Part-Time / Contract

Location: [thrissur]

Job Overview

We are looking for an experienced QA Professional with 5–10 years of experience specializing in Pega Testing. In this role, you will design, execute, and manage testing strategies for complex, large-scale enterprise applications built on the Pegaplatform. You will ensure the seamless performance, integration, and functionality of workflows and case management systems.

Key Responsibilities

• Strategy & Planning: Define, design, and implement comprehensive test strategies, test plans, and test cases specifically tailored for Pega BPM applications.

• Functional & Rule Validation: Validate Pega rulesets, case management flows, data pages, routing logic, declarative expressions, and access groups.

• Automation Leadership: Design and maintain automated test frameworks for PegaUI and API layers using tools like Selenium, Cucumber, Tosca, or Pega Autotest.

• Defect & Defect Triaging: Track, analyze, and report defects using Jira, collaborating closely with Pega developers and Business Analysts to resolve complex issues.

• Regression & Integration Testing: Execute rigorous regression testing for Pegaplatform upgrades and test end-to-end integration with third-party APIs and databases.

• Mentorship & Quality Control: Lead a team of QA engineers, conduct test case reviews, and enforce industry-standard QA best practices.

Required Skills & Qualifications

• Pega Expertise: 4+ years of dedicated hands-on experience in testing Pega PRPC applications (Pega 8.x experience preferred).

• Certifications: Pega Certified Business Architect (PCBA), Certified System Architect (CSA), or Certified Pega QA is highly desirable.

• Testing Automation: Proven experience using automation tools (Selenium WebDriver, Tosca, Cucumber, or SoapUI/Postman for API testing) within a Pegaecosystem.

• Technical Proficiency: Strong understanding of SQL, XML, JSON, and Agile/Scrum methodologies.

• Analytical Skills: Exceptional ability to translate complex business requirements and user stories into structured test scenarios.

Job Title: UI/UX Designer (3D Animation Experience)

Location: Noida (Onsite)

Employment Type: Full-time

Experience Required: 3+ Years

About the Role

We are looking for a creative and detail-oriented UI/UX Designer with strong expertise in 3D animation, motion design, and interactive experiences. The ideal candidate will design intuitive interfaces, craft engaging animations, and collaborate closely with developers and product teams to deliver seamless, visually stunning, and user-friendly experiences.

Key Responsibilities

• Design and deliver engaging user interfaces for web and mobile applications.
• Create 3D assets, motion graphics, and micro-interactions to elevate user experience.
• Translate concepts into wireframes, prototypes, and high-fidelity designs.
• Conduct user research, usability testing, and interaction analysis to refine designs.
• Work closely with developers to ensure accurate implementation of UI/UX designs.
• Maintain and evolve design systems and component libraries.
• Stay updated with the latest design trends, tools, and animation technologies.

Required Skills

• Proven experience as a UI/UX Designer (3+ years) with a strong portfolio.
• Expertise in Figma, Adobe XD, Sketch for design and prototyping.
• Strong graphic design skills using Adobe Photoshop & Illustrator.
• Motion design & animation skills with After Effects, LottieFiles, or similar tools.
• Hands-on experience with 3D design tools such as Blender, Cinema4D, or Maya.
• Solid understanding of user-centered design principles, wireframing, and prototyping.
• Knowledge of responsive design for web and mobile.
• Basic understanding of HTML, CSS, JavaScript to collaborate effectively with developers.

Good to Have

• Experience with Three.js, WebGL, or Unity for interactive 3D UI.
• Familiarity with motion design principles and AR/VR-based design.
• Understanding of version control basics (Git) for design-developer workflows.

Note: Salary will be offered based on your overall experience and last drawn salary.

Job Title: Python / Django Backend Developer

Experience: 3+ Years

Location: Gurgaon (Onsite)

Work Mode: 5 Days Working

About the Company

We are hiring for a product-based global furniture and homeware organization with operations in the UK and India. The company builds and maintains in-house digital platforms focused on design-to-delivery, supply-chain, and logistics. The team focuses on building scalable, high-performance internal systems.

Roles & Responsibilities

• Design, develop, and maintain RESTful APIs and backend services using Python & Django / Django REST Framework
• Build scalable, secure, and optimized database schemas and queries using PostgreSQL/MySQL
• Collaborate with frontend, product, and QA teams for end-to-end feature delivery
• Write clean, reusable, and testable code following best engineering practices
• Optimize application performance, reliability, and scalability
• Participate in code reviews, documentation, and CI/CD processes
• Deploy and manage backend services on cloud infrastructure and web servers

Required Skills & Qualifications

• Strong proficiency in Python and Django / Django REST Framework
• Solid understanding of relational databases (PostgreSQL/MySQL)
• Experience with REST API design, authentication & authorization
• Working knowledge of AWS services: EC2, ELB, S3, IAM, RDS
• Experience configuring and managing Nginx/Apache
• Familiarity with Git, Docker, and CI/CD workflows
• Strong problem-solving and debugging skills

Preferred Qualifications

• Experience with cloud platforms (AWS/GCP/Azure)
• Familiarity with microservices architecture
• Experience with Celery, RabbitMQ, Kafka
• Knowledge of testing frameworks (Pytest, unittest)
• Exposure to e-commerce platforms or high-traffic scalable systems

• Implement best practices for the engineering team across code hygiene, overall architecture design, testing, and deployment activities
• Drive technical decisions for building data pipelines, data lakes, and analyst access.
• Act as a leader within the engineering team, providing support and mentorship for teammates across functions
• Bachelor’s Degree in Computer Science or equivalent job experience
• Experienced developer in large data environments
• Experience using Git productively in a team environment
• Experience with Docker
• Experience with Amazon Web Services
• Ability to sit with business or technical SMEs to listen, learn and propose technical solutions to business problems

·       Experience using and adapting to new technologies

·       Take and understand business requirements and goals

·       Work collaboratively with project managers and stakeholders to make sure that all aspects of the project are delivered as planned

·       Strong SQL skills with MySQL or PostgreSQL

• Experience with non-relational databases and their role in web architectures desired

 Knowledge and Experience:

• Good experience with Elixir and functional programming a plus

• Several years of python experience
• Excellent analytical and problem-solving skills
• Excellent organizational skills

Proven verbal and written cross-department and customer communication skills