
We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.
**Qualifications:**
- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Excellent communication skills in English and Hindi
- Ability to handle customer queries and provide appropriate solutions.
- Prior experience in customer service or sales is preferred but not mandatory.
**Responsibilities:**
- Handle inbound/outbound calls professionally and provide information about products/services.
- Identify customer needs, clarify information, and close sales.
- Maintain a high level of customer satisfaction through effective problem-solving.
- Achieve sales targets and goals as set by the company.
**Salary and Benefits:**
- Starting salary of INR 18,000 per month.
- Performance-based incentives and bonuses.
- Comprehensive training and career development opportunities.
Join us and embark on a rewarding career in customer care and sales. Apply now to be part of our dynamic team!

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Experience: 3 -6 years
Qualification:
Diploma or Graduation in mechanical field
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3+ years of experience in related industry
Languages : English, Hindi and local language
Job Summary:
We are seeking a motivated and skilled Sales Engineer to join our
team across various regions in the equipment and elevator sector. This role combines technical expertise with strong sales acumen to drive business growth by identifying customer needs, offering tailored solutions, and ensuring the successful implementation of our products. The ideal candidate will possess solid engineering knowledge, exceptional communication skills, and the ability to build
and maintain long-lasting customer relationships.
1. Technical Sales
Develop and execute strategies to achieve sales targets for equipment and elevator systems. Conduct technical presentations and product demonstrations for prospective and existing clients. Provide detailed technical and application advice to customers on equipment and elevator solutions.
2. Customer Engagement
Identify and assess customer needs through site visits, consultations, and discussions. Prepare and deliver proposals, quotations, and technical documentation.
Maintain and build relationships with key clients, ensuring high levels of customer satisfaction and retention.
3. Project Management
Oversee the technical aspects of sales projects from inception to completion, ensuring all specifications and requirements are met.
Collaborate with engineering and installation teams to ensure successful project delivery. Address and resolve technical issues that arise during the sales process or order finalization.
4. Market Analysis
Monitor and analyse market trends, competitor activities, and customer feedback to identify opportunities and threats. Provide insights and recommendations to enhance product offerings and sales strategies.
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Maintain records of sales activities, customer interactions, and project status in the CRM system. Prepare regular sales reports, forecasts, and performance metrics for management review.
Skills:
•2-3 years of proven experience as a sales or in a similar role.
•Strong written and verbal communication skills.
•Strong technical knowledge of equipment and elevator systems.
•Excellent communication and presentation skills.
•Time management and ability to meet deadlines
•Strong problem-solving skills and a customer-focused approach.
•Proficiency in CRM software and Microsoft Office Suite (Excel, Word, PowerPoint).
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•Ability to work independently and manage time effectively in a field-based role.
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This requirement is for an Inside Sales Experienced Professional
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Must have experience working with Customers with India/MEA/USA markets
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Proficient in Microsoft Office tools and applications.
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Prospect call preparation including company background research and other pertinent lead or prospect information
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Track and record opportunities into CRM daily; maintain a clean pipeline daily
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Work closely with the demand generation team to ensure quality and feedback,
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Qualify leads based on BANT parameters, Send proposal, Demo and take the deal to closure
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Understand target customers business needs, and accurately articulate OneDirects' value proposition at all level
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- Excellent Communication skills
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