

Globiva
https://globiva.comAbout
Jobs at Globiva
We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.
As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands — Flipkart.
We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.
Key Responsibilities:
- Handle customer queries and complaints via calls professionally and promptly
- Maintain service quality as per Flipkart standards
- Ensure quick resolution and customer satisfaction in every interaction
- Update call records and maintain accurate documentation
- Coordinate with internal teams to ensure issue closure
- Meet performance targets including attendance, quality, and productivity
Eligibility Criteria:
- Minimum education: 12th pass (Higher Secondary) or above
- Minimum 1 year of experience in any field/domain
- Strong fluency in both English and Hindi (verbal communication)
- Must be willing to work in rotational shifts
- Immediate joiners will be given priority
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CK-12 is on the lookout for talented, creative, and dedicated people to join our mission to provide great education to students around the world. We are looking for candidates to join our office at Bangalore.
We have a strong education platform that has served over 200 Million users, have got over 1.45 Billion questions answered and have got more than 285 thousand customised Flexbooks. We have embarked on exciting journey to build AI-powered student tutor and Teacher Assistant to build next generation of learning platform.
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CK-12’s mission is to provide free access to open-source content and technology tools that empower students as well as teachers to enhance and experiment with different learning styles, resources, levels of competence, and circumstances.
To achieve this noble and ambitious vision, we at CK-12 are challenging traditional model of education to transform it dramatically. Technology has opened up lots of opportunities to revolutionize education for the benefit of students, teachers and parents.
We have chosen to be non-profit so that we can effectively realize our mission and so that we can do the right thing! It also provides us the ability to experiment big and bold ideas. CK-12 is backed by Vinod Khosla, a renowned technology venture capitalist.
At CK-12, you’ll experience the benefits of working in a dynamic, entrepreneurial, innovative and non bureaucratic environment where you will get a lot of cool things done than you ever imagined! We are a small group of passionate folks who are determined to disrupt the current form of education. We came together from companies such as Apple, eBay, Amazon, McGraw-Hill, and startups.
Technology is key to scale education and we deeply believe in it. Come develop great solutions on our cloud based (AWS) and AI-first platform delivering rich and interactive content.
Does our mission, people and technologies excite you? If the answer is YES! and you are a great technologist who will challenge status-quo (no order takers please!) by innovating, please come join us! Together, we will change the world!
Check out how CK-12 is making an impact in teaching and learning - https://www.ck12info.org/about/testimonials/
Flexi, our AI-powered Student Tutor - https://www.ck12.org/pages/student-tutor/
AI-powered Teacher Assistant - https://www.ck12.org/pages/teacher-assistant/
Benefits: Medical and Accident Insurance, Free food orders for lunch.
Location: https://goo.gl/maps/NkA2Hr8JhtE3raWr5
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