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We are looking for motivated Growth Sales Executives who will drive Snapsight's revenue growth through strategic prospecting, technical sales expertise, and customer-centric engagement.

Responsibilities:

• Conduct proactive prospecting and generate qualified leads.
• Manage the entire sales cycle from initial contact to deal closure.
• Deliver personalized, technical product demonstrations.
• Collaborate closely with product and technical teams.
• Maintain and optimize sales processes and CRM usage.

Required Qualifications:

• 2-3 years of proven sales or growth role experience in technology or SaaS.
• Technical product understanding and ability to communicate complex solutions.
• Strong proactive growth mindset and analytical skills.
• Excellent negotiation, communication, and relationship-building skills.
• Bachelor’s degree required.

Desirable Qualifications:

• Prior experience with AI-driven SaaS products.
• Familiarity with automation-driven sales processes.

Hiring Process:

• Initial screening call
• Practical sales scenario assignment (prospecting and deal closing simulation)
• Technical/product understanding interview
• Final round (culture fit and strategic discussion)

Technical Support Engineer

About the Role:

We're looking for a Technical Support Engineer to join our team and serve as the critical bridge between our customers and engineering team. This role combines customer-facing support with hands-on technical troubleshooting, requiring someone who can both empathise with user challenges and dive into code to identify and resolve issues.

You'll be the first line of technical defence, investigating customer-reported issues, reproducing bugs, reading through our codebase to understand root causes, and working closely with the development team to implement fixes. This is ideal for someone who enjoys problem-solving, loves helping people, and wants to leverage their technical skills in a customer-focused role.

Key Responsibilities:

Technical Investigation & Bug Identification

• Review application logs, error messages, and stack traces to diagnose issues
• Read and navigate through our MERN stack codebase to understand system behaviour
• Reproduce reported bugs in staging/development environments
• Identify whether issues stem from code bugs, configuration problems, infrastructure issues, or user error
• Perform root cause analysis and provide technical insights to the engineering team

Monitoring & Proactive Support

• Monitor AWS infrastructure health and application performance metrics
• Identify patterns in support tickets that may indicate broader system issues
• Collaborate with engineering on bug fixes and verify resolutions in production
• Test new features from a customer perspective before release

Required QualificationsTechnical Skills

• Strong understanding of web application architecture and software engineering principles
• Hands-on experience with the MERN stack (MongoDB, Express.js, React, Node.js)
• Ability to read and understand JavaScript/TypeScript code
• Experience with AWS services (ECS, S3, Lambda, CloudWatch, RDS, etc.)
• Familiarity with RESTful APIs, HTTP protocols, and debugging API requests
• Understanding of database concepts and ability to write basic MongoDB and SQL queries
• Experience with Git and version control concepts
• Knowledge of browser developer tools for debugging frontend issues

Soft Skills

• Excellent written and verbal communication skills with ability to explain technical concepts to non-technical users
• Strong analytical and problem-solving mindset
• Patience and empathy when dealing with frustrated customers
• Self-motivated with ability to manage multiple issues simultaneously
• Detail-oriented with good documentation habits

Experience

• 1+ years in technical support, customer success, or similar role
• 1+ years working with or around software development teams
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

Nice to Have

• Experience with AWS troubleshooting and CloudWatch logs analysis
• Familiarity with containerization (Docker) and CI/CD pipelines
• Previous experience in a SaaS or platform company
• Experience with monitoring tools (Datadog, New Relic, Sentry, etc.)
• Exposure to agile development methodologies

What You'll Work With

• Frontend: React.js applications with modern JavaScript/TypeScript
• Backend: Node.js/Express.js APIs
• Database: MongoDB, MySQL
• Infrastructure: AWS (various services)
• Tools: GitHub, JIRA, Slack
• Environment: Fast-paced with direct access to engineering team

Location: Remote

Type: Full-time

About Us:

Gevme, an innovative event tech company, and its product Snapsight are transforming the way events are organized and experienced. We're looking for a dynamic and creative Content Executive with a passion for storytelling and technology, especially in AI.

Key Responsibilities:

• Develop, edit, and manage content for various formats:
• Reports and Surveys: Craft insightful industry reports and surveys.
• White Papers: Research and write thought leadership pieces.
• Email Campaigns: Create engaging newsletters and drip campaigns.
• Product Content: Develop onboarding journeys, training materials, and video scripts.
• Website and PPC: Write and optimize website copies and ad campaigns.
• Collaborate with internal teams to align content with brand voice and business goals.
• Monitor content performance metrics and make data-driven improvements.
• Stay updated on industry trends, particularly AI and event technologies.

Qualifications:

• Proven experience in content creation, preferably in tech or SaaS companies.
• Exceptional writing, editing, and proofreading skills.
• Ability to simplify complex concepts into accessible and engaging content.
• Strong research skills and a knack for storytelling.
• Passion for AI and cutting-edge technologies is a strong advantage.

About Company:

Gevme is a Singapore based fast growing leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetise virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality. 

We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.

We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Join us if you want to become part of a vibrant and fast moving ​product company ​that's on a mission to connect people around the world through events.

Location: Remote/Work from Home

Responsibilities:

• Design, develop, and maintain both front-end and back-end components of web applications using the MERN stack.
• Build robust and secure RESTful APIs using Express.js and Node.js to serve data to the front-end.
• Design and manage MongoDB databases, ensuring data integrity and performance.
• Create responsive and user-friendly web interfaces using React.
• Write unit and integration tests to ensure code quality and functionality.
• Collaborate with designers, product managers, and other engineers throughout the development lifecycle.
• Troubleshoot and debug issues in both front-end and back-end code.
• Optimize application performance for speed and scalability.
• Stay up-to-date with the latest technologies and trends in web development.

Qualifications:

• Computer Science Graduate.
• Minimum of 2 years of proven experience on the implementation of large-scale web applications.
• Strong proficiency in JavaScript and TypeScript.
• Extensive experience with the MERN stack (MongoDB, Express.js, React, Node.js).
• Solid understanding of front-end development principles and best practices.
• Experience with front-end tooling like Vite.js.
• Experience with Next.js for building performant React applications.
• Proficiency in building RESTful APIs.
• Experience with Git for version control.
• Familiarity with testing frameworks like Jest or Mocha.
• Excellent problem-solving skills and ability to adapt to a fast-paced environment.
• Strong communication and collaboration skills.

Bonus Points (Optional):

• Experience with Fastify for building high-performance Node.js applications.
• Familiarity with NestJS for building scalable server-side applications.
• Experience with Electron.js for developing cross-platform desktop applications.
• Experience with compiler tools like Webpack or SWC.

About Company:

Gevme is a Singapore based fast growing leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetise virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality. We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.

We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Join us if you want to become part of a vibrant and fast moving ​product company ​that's on a mission to connect people around the world through events.

Please check out our platform Gevme

We are on the lookout for a Customer Support Representative, who will be the face of our company in terms of making advocates out of our end-users who are using our platform to organise their events. 

Location: Remote/Work from Home

What winning in this role looks like:

• Strengthen client relationship by being the go-to-person for client challenges relating to the platform
• Manage customer service inquiries and technical issues through clear communication to keep track of support tickets and status 
• Train and guide customers with the on-boarding process on Gevme
• Acts as the "Voice of the Customer" by providing feedback to the development team on customer pain points
• Establish great relationships with internal stakeholders (Project, Product, Sales etc.) to achieve customers' goals
• Remain positive in challenging scenarios and inspire internal partners to do great work
• Assist Professional Services Team with ongoing customer deliverables if assigned 
• Act as Coordinator for long-term DIY users for specific ad-hoc requirements 
• Maintain the Support Portal with articles that will help with the client on-boarding process
• Post periodic best practices articles to help provide useful tips to our clients and users

You should:

• Have a technical background with knowledge of HTML / CSS / JS / jQuery and ideally Reactjs
• Excellent communication skills, detail-oriented, and strong understanding of client requests
• Possess a can-do attitude who loves to interact with clients both face-to-face as well as online
• Have a general understanding of the online space, including Software-as-a-Service (SaaS)
• Love to read up on anything online, be it social media, technological trends or the latest marketing techniques.

Requirements:

• Diploma/ Degree in IT or equivalent in computer sciences 
• Strong communication skills, who excel in managing clients face-to-face or online
• Past experience in front-facing function such as Account Management, or Customer Support roles 
• Minimum 1-2 years of experience in Customer Support-related roles
• Independent, highly-motivated and results-driven, able to thrive under pressure while taking pride in customer delight
• Excellent interpersonal skills with positive outlook
• Experience with any other event management and support tools a huge plus point
• HTML / CSS / JS / jQuery + ideally Reactjs (bonus)

About Company:

Gevme is a Singapore based fast growing leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetise virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality. We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.

We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Join us if you want to become part of a vibrant and fast moving ​product company ​that's on a mission to connect people around the world through events.

JD

• 2-7 years of experience with client-side JavaScript (React/Angular) , CSS, HTML (we have openings at various experience levels ranging from mid-level to senior)
• Building world-class, highly responsive consumer web applications and websites, with a focus on front-end components
• Collaborating with team members to create technical solutions and solving problems
• Developing prototypes as well as industrial-strength products with ease and flexibility
• Practicing test-driven development (unit testing, integration testing)
• Learning new things (every day!)