GlobalSignIn

About Us

Snapsight is an AI-powered platform that delivers real-time event summaries in 75+ languages. We work with conferences worldwide and won the 2024 Skift Award for Most Innovative Event Tech. We're an early-stage startup scaling fast.

Roles & Responsibilities

• Manage customer accounts and serve as primary point of contact
• Drive product adoption and identify expansion opportunities
• Conduct pre-event coordination calls with customers
• Provide standby remote support during live events
• Own renewals and maintain high customer retention
• Track customer health metrics and proactively address concerns
• Gather product feedback and share insights with internal teams

Requirements

• 2-4 years of experience in Customer Success, Account Management, or client-facing roles
• Strong communication and relationship management skills
• Ability to manage multiple accounts independently
• Comfortable with flexible hours for event support (occasional evenings/weekends)
• Self-motivated with a problem-solving mindset
• B2B SaaS experience is a plus

What We Offer

• Competitive salary with performance incentives
• Health insurance
• Remote work flexibility
• Learning & development opportunities

Growth Marketing Intern at Gevme

About Gevme

At Gevme, we believe events are one of the most powerful ways to bring people, ideas, and opportunities together. As a Singapore-headquartered event technology company, our mission is to help organisations deliver meaningful, measurable, and scalable event

experiences across physical, virtual, and hybrid formats. We're not just building software. We're building the infrastructure for a more intelligent, accountable, and impactful events industry.

About the Role

We are looking for a driven and creative Growth Marketing Intern to join Gevme’s marketing team. In this role, you will work closely with the Growth and Product Marketing teams to execute demand generation campaigns, optimize funnels, and contribute to scalable growth strategies. You will play a key role in building, implementing, and measuring campaigns and processes that drive awareness, engagement, and pipeline growth.

What You'll Do

• Draft and schedule LinkedIn posts for Gevme and leadership accounts
• Support outbound campaigns and email sequences
• Track engagement metrics and report on what's working
• Research industry trends, competitor activity, and content opportunities
• Help execute growth experiments across paid and organic channels
• Assist with event marketing activations (Industry Events)

What We're Looking For

• Currently pursuing or recently completed a degree in Marketing, Communications, Business, or related field
• Strong writing skills with an eye for punchy, non-corporate copy
• Excellent communication and collaboration skills
• Comfortable with LinkedIn and social media analytics
• Basic understanding of marketing funnels, demand generation, and lead lifecycle
• Self-starter who can take a brief and run with it
• Interest in events, experiential marketing, or B2B SaaS is highly preferred
• Bonus: Experience with tools like Canva or marketing automation platforms

Why Gevme

• Work on real campaigns, not busywork
• Learn modern B2B growth tactics firsthand
• Get exposure to APAC's events industry

What We Offer

• Hands-on Learning: Work on real campaigns that directly impact business growth
• Mentorship: Learn from experienced professionals across marketing, product, and sales
• Career Growth: High potential for conversion to a full-time role based on performance
• Flexible Work Environment: Remote-friendly setup
• Recognition & Ownership: Opportunity to take ownership of projects and get recognized for your contributions
• Industry-Recognized Experience: Receive an official internship certificate/letter from Gevme, validating your hands-on experience in growth marketing and strengthening your professional profile in the SaaS and events industry

Diversity & Inclusion

Gevme is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, where everyone feels valued, respected, and empowered.

About Company:

Gevme is a Singapore based fast growing leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetise virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality. We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.

We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Join us if you want to become part of a vibrant and fast moving ​product company ​that's on a mission to connect people around the world through events.

Please check out our platform Gevme

We are on the lookout for a Customer Support Representative, who will be the face of our company in terms of making advocates out of our end-users who are using our platform to organise their events. 

Location: Remote/Work from Home

What winning in this role looks like:

• Strengthen client relationship by being the go-to-person for client challenges relating to the platform
• Manage customer service inquiries and technical issues through clear communication to keep track of support tickets and status 
• Train and guide customers with the on-boarding process on Gevme
• Acts as the "Voice of the Customer" by providing feedback to the development team on customer pain points
• Establish great relationships with internal stakeholders (Project, Product, Sales etc.) to achieve customers' goals
• Remain positive in challenging scenarios and inspire internal partners to do great work
• Assist Professional Services Team with ongoing customer deliverables if assigned 
• Act as Coordinator for long-term DIY users for specific ad-hoc requirements 
• Maintain the Support Portal with articles that will help with the client on-boarding process
• Post periodic best practices articles to help provide useful tips to our clients and users

You should:

• Have a technical background with knowledge of HTML / CSS / JS / jQuery and ideally Reactjs
• Excellent communication skills, detail-oriented, and strong understanding of client requests
• Possess a can-do attitude who loves to interact with clients both face-to-face as well as online
• Have a general understanding of the online space, including Software-as-a-Service (SaaS)
• Love to read up on anything online, be it social media, technological trends or the latest marketing techniques.

Requirements:

• Diploma/ Degree in IT or equivalent in computer sciences 
• Strong communication skills, who excel in managing clients face-to-face or online
• Past experience in front-facing function such as Account Management, or Customer Support roles 
• Minimum 1-2 years of experience in Customer Support-related roles
• Independent, highly-motivated and results-driven, able to thrive under pressure while taking pride in customer delight
• Excellent interpersonal skills with positive outlook
• Experience with any other event management and support tools a huge plus point
• HTML / CSS / JS / jQuery + ideally Reactjs (bonus)

Gevme is a fast-growing company based in Singapore providing a virtual & hybrid event platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetise events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any event idea into reality. Gevme has powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, the Singapore Government, Forbes and MasterCard. We are a product company with a strong engineering and family culture; we are always looking for new ways to empower event professionals through technology.

We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Responsibilities:

• Oversee the user experience of a product/feature from conception to launch in partnership with product managers, engineers and other designers
• Following a user-centric approach, take conceptual ideas and turn them into valuable features with beautiful UI
• Design end-to-end flows and experiences that are simple and elegant
• Communicate with the customer/user to understand their business goals and objectives Rapidly test and iterate your concepts and designs based on user feedback
• Craft and evolve designs within visual systems and standards
• Proactively solicit feedback from and provide feedback to designers and the broader product team in order to continuously raise the quality of our product and its features

Requirements:

• 5-6 years of experience in software product design, web applications, UI and UX
• Be able to showcase your end-to-end design process across various projects, that include interaction and visual design artifacts, multiple iterations, and both low-fidelity and high-fidelity prototypes
• Knowledge of Figma is mandatory
• Knowledge of Sketch, Adobe Photoshop, Adobe Illustrator is a big plus
• Experience in crafting storyboards, user flows and wireframes and a deep understanding of mobile-first and responsive design
• Understanding of the capabilities of HTML, CSS, and JS and how the frontend technologies of the web work
• Sharp critical thinking and problem solving skills
• Ability to iterate designs and solutions efficiently and intelligently
• Ability to work independently remotely but at the same time be a team player and be able to work effectively as part of a team
• Ability to work under pressure when necessary, but also knowing how to take your mind off work when needed!
• Ability to clearly and effectively communicate your design processes, ideas, and solutions to the team and other stakeholders
• Ability to work with clients to understand detailed requirements and design experiences that meet their needs and vision
• Be passionate about all things design and be able to showcase knowledge in the industry’s latest trends and ideas

About Company:

GEVME is a Singapore-based fast-growing leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetize virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality.

We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.

We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management.

We’re on a mission to groom the next generation of event technology thought leaders as we grow.

Job Summary:

We're seeking a versatile Designer proficient in Figma and experienced with WordPress websites. The role focuses primarily on creating social media content, with additional responsibilities in various design areas.

Key Responsibilities:

• Create engaging social media visuals and graphics
• Design website illustrations
• Develop newsletters and whitepaper layouts
• Update and maintain WordPress websites
• Create UI elements for web and mobile applications
• Design marketing collateral (brochures, flyers, business cards)
• Produce infographics and data visualizations
• Develop icon sets for products and interfaces
• Design presentation templates and slide decks
• Create email marketing templates
• Produce product mockups and packaging designs

Requirements:

• Proficiency in Figma
• Experience with WordPress content management
• Ability to design for multiple formats (social media, print, web)
• Familiarity with brand guidelines and their application
• Effective time management skills

Preferred Qualifications:

• Portfolio showcasing social media designs, website illustrations, and marketing materials
• 3+ years of design experience in a technology company
• Knowledge of current design trends in UI/UX and social media

Job Title: Sales Development Representative (SDR)

Location: Remote

Reports to: Account Executive

About Snapsight

Snapsight is an AI-powered platform that enhances event experiences through real-time content summarization and insights. We cater to event professionals by offering features like idea clouds, QR code integration, and competitive intelligence to simplify and elevate the experience at any event. With a strong presence in APAC, we are now expanding into North America and Europe, and we’re seeking skilled SDRs to help drive this growth.

Role Overview

As an SDR at Snapsight, you will be the first point of contact for potential customers, engaging key stakeholders in the events industry across the US and Europe. Your efforts will lay the foundation for successful sales cycles by identifying and qualifying prospects that can benefit from our event technology solutions.

Responsibilities:

• Conduct high-volume outbound prospecting to identify and engage event organizers and technology decision-makers.
• Use platforms like Outreach, Clay, and our CRM system to streamline and enhance outreach processes.
• Qualify leads through research and outreach efforts to ensure alignment with Snapsight’s target audience in the events industry.
• Build relationships with prospects, nurturing them until they are ready for handoff to our Account Executives.
• Collaborate closely with our Account Executives to ensure alignment on market insights and prospecting strategies.

Requirements:

Experience: 2-3 years of outbound sales experience, specifically in the US and European markets.

Industry Knowledge: Background in the events industry or event technology, with a deep understanding of the challenges and opportunities in this field.

Tool Proficiency: Hands-on experience with outbound tools like Outreach, Clay, and CRM platforms (e.g., Salesforce, HubSpot).

Skills: Strong communication, active listening, and relationship-building abilities. Proven track record of meeting and exceeding KPIs.

What We Offer:

• Opportunity to join a high-growth company in the event tech space and help shape its expansion into new markets.
• Competitive salary and commission structure.
• Access to the latest tools and resources to support your success.

About Company: 

Snapsight is an AI-powered platform that delivers real-time event summaries in 75+ languages. We work with conferences worldwide and won the 2024 Skift Award for Most Innovative Event Tech. We're an early-stage startup scaling fast.

Join us if you want to become part of a vibrant and fast-moving product company that's on a mission to connect people around the world through events. 

Location: Remote/Work From Home 

What you'll be doing: 

• Writing reusable, testable, and efficient code in Node.js for back-end services. 
• Ensuring optimal and high-performance code logic for the data from/to the database. 
• Collaborating with front-end developers on the integrations. 
• Implementing effective security protocols, data protection measures, and storage solutions. 
• Preparing technical specification documents for the developed features. 
• Providing technical recommendations and suggesting improvements to the product. 
• Writing unit test cases for APIs. 
• Documenting code standards and practicing it. 
• Staying updated on the advancements in the field of Node.js development. 
• Should be open to new challenges and be comfortable in taking up new exploration tasks. 

Skills: 

• 3-5 years of strong proficiency in Node.js and its core principles. 
• Experience in test-driven development. 
• Experience with NoSQL databases like MongoDB is required 
• Experience with MySQL database 
• RESTful/GraphQL API design and development 
• Docker and AWS experience is a plus
• Extensive knowledge of JavaScript, PHP, web stacks, libraries, and frameworks. 
• Strong interpersonal, communication, and collaboration skills. 
• Exceptional analytical and problem-solving aptitude 
• Experience with a version control system like Git 
• Knowledge about the Software Development Life Cycle Model, secure development best practices and standards, source control, code review, build and deployment, continuous integration

We are looking for motivated Growth Sales Executives who will drive Snapsight's revenue growth through strategic prospecting, technical sales expertise, and customer-centric engagement.

Responsibilities:

• Conduct proactive prospecting and generate qualified leads.
• Manage the entire sales cycle from initial contact to deal closure.
• Deliver personalized, technical product demonstrations.
• Collaborate closely with product and technical teams.
• Maintain and optimize sales processes and CRM usage.

Required Qualifications:

• 2-3 years of proven sales or growth role experience in technology or SaaS.
• Technical product understanding and ability to communicate complex solutions.
• Strong proactive growth mindset and analytical skills.
• Excellent negotiation, communication, and relationship-building skills.
• Bachelor’s degree required.

Desirable Qualifications:

• Prior experience with AI-driven SaaS products.
• Familiarity with automation-driven sales processes.

Hiring Process:

• Initial screening call
• Practical sales scenario assignment (prospecting and deal closing simulation)
• Technical/product understanding interview
• Final round (culture fit and strategic discussion)

Technical Support Engineer

About the Role:

We're looking for a Technical Support Engineer to join our team and serve as the critical bridge between our customers and engineering team. This role combines customer-facing support with hands-on technical troubleshooting, requiring someone who can both empathise with user challenges and dive into code to identify and resolve issues.

You'll be the first line of technical defence, investigating customer-reported issues, reproducing bugs, reading through our codebase to understand root causes, and working closely with the development team to implement fixes. This is ideal for someone who enjoys problem-solving, loves helping people, and wants to leverage their technical skills in a customer-focused role.

Key Responsibilities:

Technical Investigation & Bug Identification

• Review application logs, error messages, and stack traces to diagnose issues
• Read and navigate through our MERN stack codebase to understand system behaviour
• Reproduce reported bugs in staging/development environments
• Identify whether issues stem from code bugs, configuration problems, infrastructure issues, or user error
• Perform root cause analysis and provide technical insights to the engineering team

Monitoring & Proactive Support

• Monitor AWS infrastructure health and application performance metrics
• Identify patterns in support tickets that may indicate broader system issues
• Collaborate with engineering on bug fixes and verify resolutions in production
• Test new features from a customer perspective before release

Required QualificationsTechnical Skills

• Strong understanding of web application architecture and software engineering principles
• Hands-on experience with the MERN stack (MongoDB, Express.js, React, Node.js)
• Ability to read and understand JavaScript/TypeScript code
• Experience with AWS services (ECS, S3, Lambda, CloudWatch, RDS, etc.)
• Familiarity with RESTful APIs, HTTP protocols, and debugging API requests
• Understanding of database concepts and ability to write basic MongoDB and SQL queries
• Experience with Git and version control concepts
• Knowledge of browser developer tools for debugging frontend issues

Soft Skills

• Excellent written and verbal communication skills with ability to explain technical concepts to non-technical users
• Strong analytical and problem-solving mindset
• Patience and empathy when dealing with frustrated customers
• Self-motivated with ability to manage multiple issues simultaneously
• Detail-oriented with good documentation habits

Experience

• 1+ years in technical support, customer success, or similar role
• 1+ years working with or around software development teams
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

Nice to Have

• Experience with AWS troubleshooting and CloudWatch logs analysis
• Familiarity with containerization (Docker) and CI/CD pipelines
• Previous experience in a SaaS or platform company
• Experience with monitoring tools (Datadog, New Relic, Sentry, etc.)
• Exposure to agile development methodologies

What You'll Work With

• Frontend: React.js applications with modern JavaScript/TypeScript
• Backend: Node.js/Express.js APIs
• Database: MongoDB, MySQL
• Infrastructure: AWS (various services)
• Tools: GitHub, JIRA, Slack
• Environment: Fast-paced with direct access to engineering team

Location: Remote

Type: Full-time

About Us:

Gevme, an innovative event tech company, and its product Snapsight are transforming the way events are organized and experienced. We're looking for a dynamic and creative Content Executive with a passion for storytelling and technology, especially in AI.

Key Responsibilities:

• Develop, edit, and manage content for various formats:
• Reports and Surveys: Craft insightful industry reports and surveys.
• White Papers: Research and write thought leadership pieces.
• Email Campaigns: Create engaging newsletters and drip campaigns.
• Product Content: Develop onboarding journeys, training materials, and video scripts.
• Website and PPC: Write and optimize website copies and ad campaigns.
• Collaborate with internal teams to align content with brand voice and business goals.
• Monitor content performance metrics and make data-driven improvements.
• Stay updated on industry trends, particularly AI and event technologies.

Qualifications:

• Proven experience in content creation, preferably in tech or SaaS companies.
• Exceptional writing, editing, and proofreading skills.
• Ability to simplify complex concepts into accessible and engaging content.
• Strong research skills and a knack for storytelling.
• Passion for AI and cutting-edge technologies is a strong advantage.