

GlobalSignIn
https://globalsignin.comAbout
We are a fast growing virtual & hybrid events and engagement platform. Gevme has already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Citibank, Google, Singapore Government etc.
We are a SAAS product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.
Join us if you want to become part of a vibrant and fast moving product company that's on a mission to connect people around the world through events.
Connect with the team
Jobs at GlobalSignIn
About Company:
Snapsight is an AI-powered platform that delivers real-time event summaries in 75+ languages. We work with conferences worldwide and won the 2024 Skift Award for Most Innovative Event Tech. We're an early-stage startup scaling fast.
Join us if you want to become part of a vibrant and fast-moving product company that's on a mission to connect people around the world through events.
Location: Remote/Work From Home
What you'll be doing:
- Writing reusable, testable, and efficient code in Node.js for back-end services.
- Ensuring optimal and high-performance code logic for the data from/to the database.
- Collaborating with front-end developers on the integrations.
- Implementing effective security protocols, data protection measures, and storage solutions.
- Preparing technical specification documents for the developed features.
- Providing technical recommendations and suggesting improvements to the product.
- Writing unit test cases for APIs.
- Documenting code standards and practicing it.
- Staying updated on the advancements in the field of Node.js development.
- Should be open to new challenges and be comfortable in taking up new exploration tasks.
Skills:
- 3-5 years of strong proficiency in Node.js and its core principles.
- Experience in test-driven development.
- Experience with NoSQL databases like MongoDB is required
- Experience with MySQL database
- RESTful/GraphQL API design and development
- Docker and AWS experience is a plus
- Extensive knowledge of JavaScript, PHP, web stacks, libraries, and frameworks.
- Strong interpersonal, communication, and collaboration skills.
- Exceptional analytical and problem-solving aptitude
- Experience with a version control system like Git
- Knowledge about the Software Development Life Cycle Model, secure development best practices and standards, source control, code review, build and deployment, continuous integration
We are looking for motivated Growth Sales Executives who will drive Snapsight's revenue growth through strategic prospecting, technical sales expertise, and customer-centric engagement.
Responsibilities:
- Conduct proactive prospecting and generate qualified leads.
- Manage the entire sales cycle from initial contact to deal closure.
- Deliver personalized, technical product demonstrations.
- Collaborate closely with product and technical teams.
- Maintain and optimize sales processes and CRM usage.
Required Qualifications:
- 2-3 years of proven sales or growth role experience in technology or SaaS.
- Technical product understanding and ability to communicate complex solutions.
- Strong proactive growth mindset and analytical skills.
- Excellent negotiation, communication, and relationship-building skills.
- Bachelor’s degree required.
Desirable Qualifications:
- Prior experience with AI-driven SaaS products.
- Familiarity with automation-driven sales processes.
Hiring Process:
- Initial screening call
- Practical sales scenario assignment (prospecting and deal closing simulation)
- Technical/product understanding interview
- Final round (culture fit and strategic discussion)
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Technical Support Engineer
About the Role:
We're looking for a Technical Support Engineer to join our team and serve as the critical bridge between our customers and engineering team. This role combines customer-facing support with hands-on technical troubleshooting, requiring someone who can both empathise with user challenges and dive into code to identify and resolve issues.
You'll be the first line of technical defence, investigating customer-reported issues, reproducing bugs, reading through our codebase to understand root causes, and working closely with the development team to implement fixes. This is ideal for someone who enjoys problem-solving, loves helping people, and wants to leverage their technical skills in a customer-focused role.
Key Responsibilities:
Technical Investigation & Bug Identification
- Review application logs, error messages, and stack traces to diagnose issues
- Read and navigate through our MERN stack codebase to understand system behaviour
- Reproduce reported bugs in staging/development environments
- Identify whether issues stem from code bugs, configuration problems, infrastructure issues, or user error
- Perform root cause analysis and provide technical insights to the engineering team
Monitoring & Proactive Support
- Monitor AWS infrastructure health and application performance metrics
- Identify patterns in support tickets that may indicate broader system issues
- Collaborate with engineering on bug fixes and verify resolutions in production
- Test new features from a customer perspective before release
Required QualificationsTechnical Skills
- Strong understanding of web application architecture and software engineering principles
- Hands-on experience with the MERN stack (MongoDB, Express.js, React, Node.js)
- Ability to read and understand JavaScript/TypeScript code
- Experience with AWS services (ECS, S3, Lambda, CloudWatch, RDS, etc.)
- Familiarity with RESTful APIs, HTTP protocols, and debugging API requests
- Understanding of database concepts and ability to write basic MongoDB and SQL queries
- Experience with Git and version control concepts
- Knowledge of browser developer tools for debugging frontend issues
Soft Skills
- Excellent written and verbal communication skills with ability to explain technical concepts to non-technical users
- Strong analytical and problem-solving mindset
- Patience and empathy when dealing with frustrated customers
- Self-motivated with ability to manage multiple issues simultaneously
- Detail-oriented with good documentation habits
Experience
- 1+ years in technical support, customer success, or similar role
- 1+ years working with or around software development teams
- Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
Nice to Have
- Experience with AWS troubleshooting and CloudWatch logs analysis
- Familiarity with containerization (Docker) and CI/CD pipelines
- Previous experience in a SaaS or platform company
- Experience with monitoring tools (Datadog, New Relic, Sentry, etc.)
- Exposure to agile development methodologies
What You'll Work With
- Frontend: React.js applications with modern JavaScript/TypeScript
- Backend: Node.js/Express.js APIs
- Database: MongoDB, MySQL
- Infrastructure: AWS (various services)
- Tools: GitHub, JIRA, Slack
- Environment: Fast-paced with direct access to engineering team
Location: Remote
Type: Full-time
About Us:
Gevme, an innovative event tech company, and its product Snapsight are transforming the way events are organized and experienced. We're looking for a dynamic and creative Content Executive with a passion for storytelling and technology, especially in AI.
Key Responsibilities:
- Develop, edit, and manage content for various formats:
- Reports and Surveys: Craft insightful industry reports and surveys.
- White Papers: Research and write thought leadership pieces.
- Email Campaigns: Create engaging newsletters and drip campaigns.
- Product Content: Develop onboarding journeys, training materials, and video scripts.
- Website and PPC: Write and optimize website copies and ad campaigns.
- Collaborate with internal teams to align content with brand voice and business goals.
- Monitor content performance metrics and make data-driven improvements.
- Stay updated on industry trends, particularly AI and event technologies.
Qualifications:
- Proven experience in content creation, preferably in tech or SaaS companies.
- Exceptional writing, editing, and proofreading skills.
- Ability to simplify complex concepts into accessible and engaging content.
- Strong research skills and a knack for storytelling.
- Passion for AI and cutting-edge technologies is a strong advantage.
About Company:
Gevme is a Singapore based fast growing leading virtual & hybrid event and engagement platform for building unique experiences. It is used by event professionals worldwide to build, operate and monetise virtual events for some of the biggest brands. The flexibility of the platform provides them with limitless possibilities to turn any virtual event idea into reality.
We have already powered hundreds of thousands of events around the world for clients like Facebook, Netflix, Starbucks, Forbes, MasterCard, Singapore Government.
We are a product company with a strong engineering and family culture; we are always looking for new ways to enhance the event experience and empower efficient event management. We’re on a mission to groom the next generation of event technology thought leaders as we grow.
Join us if you want to become part of a vibrant and fast moving product company that's on a mission to connect people around the world through events.
Location: Remote/Work from Home
Responsibilities:
- Design, develop, and maintain both front-end and back-end components of web applications using the MERN stack.
- Build robust and secure RESTful APIs using Express.js and Node.js to serve data to the front-end.
- Design and manage MongoDB databases, ensuring data integrity and performance.
- Create responsive and user-friendly web interfaces using React.
- Write unit and integration tests to ensure code quality and functionality.
- Collaborate with designers, product managers, and other engineers throughout the development lifecycle.
- Troubleshoot and debug issues in both front-end and back-end code.
- Optimize application performance for speed and scalability.
- Stay up-to-date with the latest technologies and trends in web development.
Qualifications:
- Computer Science Graduate.
- Minimum of 2 years of proven experience on the implementation of large-scale web applications.
- Strong proficiency in JavaScript and TypeScript.
- Extensive experience with the MERN stack (MongoDB, Express.js, React, Node.js).
- Solid understanding of front-end development principles and best practices.
- Experience with front-end tooling like Vite.js.
- Experience with Next.js for building performant React applications.
- Proficiency in building RESTful APIs.
- Experience with Git for version control.
- Familiarity with testing frameworks like Jest or Mocha.
- Excellent problem-solving skills and ability to adapt to a fast-paced environment.
- Strong communication and collaboration skills.
Bonus Points (Optional):
- Experience with Fastify for building high-performance Node.js applications.
- Familiarity with NestJS for building scalable server-side applications.
- Experience with Electron.js for developing cross-platform desktop applications.
- Experience with compiler tools like Webpack or SWC.
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