customer support executive

The Senior Finance Analyst / Accounts Supervisor delivers transactional excellence with growing independence, supporting core processes amid routine compliance demands. This foundational role builds operational tempo while developing advanced skills.

Business Leadership

•    Handle routine tasks with increasing autonomy, prioritizing effectively and resolving basic issues.

•    Support team coordination and escalate complex matters per established protocols.

•    Track basic financial KPIs and prepare standard performance reports.

Compliance Leadership

•    Apply data privacy protocols, track basic statutory compliance deadlines, and adhere to routine contractual requirements.

•    Document transactions and maintain compliance checklists accurately.

•    Support vendor invoice compliance verification processes.

Technical Leadership

•    Process high-volume invoices, vendor payments, bank reconciliations, and intercompany transactions using accounting software (Tally/QuickBooks).

•    Maintain general ledger postings, fixed asset registers, and expense allocations with 100% accuracy.

•    Prepare daily/weekly cash position reports, payment forecasts, and collections aging analysis.

•    Support month-end close activities including accruals, prepaid amortization, and variance explanations.

•    Generate standard financial reports (trial balances, AP/AR aging, expense trackers) and assist in budget data compilation.

•    Perform data validation, duplicate payment checks, and basic financial analytics using Excel pivot tables and VLOOKUPs.

•    Assist with GST/TDS computations, input tax credit tracking, and statutory return preparations under guidance.

•    Independently support budgets and monthly rolling forecasts tied to program/project pipelines and historical trends.

•    Perform basic variance analysis explaining key drivers.

•    Build bottom-up project budgets incorporating vendor inputs and contingency buffers.

•    Create scenario analyses for routine volume changes using Excel models.•   

Qualifications -

Bachelor's or Master's degree in Commerce, Accounting, or related disciplines.

•    Minimum 3-5 years of hands-on experience in accounts processing, AP/AR operations, or financial analysis roles.

•    Foundational knowledge of data privacy basics, statutory compliance deadlines (GST/TDS), and routine contractual documentation.

•    Practical experience with accounting software (Tally/QuickBooks), invoice processing systems, Excel functions, and basic reporting tools.

•    Demonstrated accuracy in transaction handling, reconciliations, and deadline management in high-volume environments.

•    Solid organizational skills, attention to detail, and ability to collaborate within finance teams.

•    Consistent performance supporting period-end activities, collections processes, and compliance documentation.

About VerbaFlo.ai 

VerbaFlo.ai is a fast-growing AI SaaS startup revolutionizing how businesses leverage AI-powered solutions. As a part of our dynamic team, you’ll work alongside industry leaders and visionaries to drive innovation and execution across multiple functions.

Role Overview 

We are looking for an Engineering Manager to design and develop user-friendly, scalable, and high-performance web applications. This role requires deep expertise in backend technologies, attention to detail, and the ability to collaborate with cross-functional teams.

Job Type: Onsite [Mon - Fri]

Shift Timings: 12 pm to 8 pm IST

Responsibilities 

• Design, develop, and maintain scalable backend systems, APIs, and data pipelines.
• Collaborate closely with frontend engineers, product managers, and AI teams to deliver cohesive features and seamless user experiences.
• Ensure the reliability, security, and performance of backend systems.
• Write clean, maintainable, and efficient code using modern backend practices.
• Implement automated testing, CI/CD workflows, and infrastructure as code (where applicable).
• Own the end-to-end lifecycle of backend features, from architecture to deployment.
• Monitor production systems and resolve performance and scalability issues.
• Contribute to architectural decisions and help evolve our engineering best practices.
• Lead and define backend architecture decisions, ensuring systems are built for long-term scalability and maintainability.
• Mentor and guide junior and mid-level engineers through code reviews, technical discussions, and design feedback.
• Act as a technical anchor for cross-functional initiatives, translating ambiguous product requirements into clear engineering plans.

Requirements 

• 7-11 years of overall experience in backend development [Required]. 
• 1-2+ years of experience working as an Engineering Manager [Required].
• 2-4 years of experience working in a startup [Seed/Series A or B] [Required]
• Proficiency in Node.js, Python, or Go.
• Deep understanding of RESTful API design.
• Strong experience with databases: PostgreSQL, MongoDB, ElasticSearch.
• Exposure to message queues, job schedulers, or event-driven architectures (e.g., SQS, Celery, etc).
• Familiarity with cloud platforms like AWS, GCP, or Azure and containerization tools (Docker, Kubernetes).
• Experience with Git, CI/CD tools, and writing unit/integration tests.
• Strong problem-solving skills and a mindset geared toward performance and security.
• Excellent communication and collaboration abilities.

Why Join Us?

• Work directly with top leadership in a high-impact role.
• Be part of an innovative and fast-growing AI startup.
• Perks & Benefits: gym membership benefit, workation policy, and company-sponsored lunch.
• Opportunity to take ownership of key projects and drive efficiency.
• A collaborative, ambitious, and fast-paced work environment.

If you’re looking for an exciting role that combines strategy, execution, and leadership exposure, we’d love to hear from you!

• Conduct lectures, labs, and tutorials for undergraduate and postgraduate courses in Computer Science & Engineering (e.g., Data Structures, Algorithms, AI, ML, OS, DBMS).
• Prepare course materials, assessments, and syllabi in line with university guidelines.
• Mentor students on academic and project-related work.
• Use innovative teaching methods including online tools, coding platforms, or industry-based case studies.

● 2+ years of working experience with Search ads and Display ads on ad tools like Google ads and Microsoft ads.(must)

● Perform keyword research and competitor research for the paid search campaigns

● Plan and implement new strategies with the team to ensure the maximum ROI possible.

● Work with the content team to ensure Ad copies are effectively optimized for maximum conversion rate.

● Knowledge of different automated bid strategies of Google ads.

● Track KPIs to evaluate performance and bring the pinpoint issues to the team

● Stay up to date with online advertising and its trends

● Professional certification in Google ads will be preferable

● Perfect with the analysis of data and reporting.

● Excellent problem solving and Analytic skills.

• Study design briefs and determine requirements
• Conceptualize visuals based on requirements
• Prepare rough drafts and present ideas
• Develop illustrations, logos and other designs using software or by hand Work with copywriters and brand leads to produce final design
• Test graphics across various media
• Amend designs after feedback
• Ensure final graphics and layouts are visually appealing and on-brand

• Proven graphic designing experience of 5 – 7 years
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Photoshop)
• A keen eye for aesthetics and details
• Ability to work methodically and meet deadlines

We are looking for a Product Lead who will work in collaboration with the Global team and take responsibility for growing the product. Our product team will be the guiding force for all our products, working towards the birth and growth of each element of BLITZPOKER on a daily basis.

You will be responsible to plan, manage & implement schedules to ensure deadlines are met and maintaining a high-quality standard of product, live-ops & delivery. You will be working closely with our design, business, engineering, and operations team, to comprehend user-faced hurdles, brainstorm and curate beautiful solutions and also ensure that BLITZ Brand grows manifolds. This role would provide you with an opportunity to join a small team with big ambitions and grow products from scratch to the hockey stick trajectory.

Responsibilities

• Manage products with supervision and run live operations for the games/other products.
• Plan daily operations.
• Responsible for the growth of a critical business line for the company.
• Identify key features based on customer and market feedback.
• Responsible to look into product analytics and finding insights for the growth of the business.
• Coordinates activities that affect operational decisions and business requirements.
• Communicates with all relevant departments to ensure delivery times are met.
• Manage the product life cycle of the assigned product module and ensure all product enhancements are thought through and implemented.
• Work with Marketing leads from Acquisition, Brand, Consumer Research, Corporate Development, and others to develop and execute integrated marketing plans through all phases of product development.
• Responsible for finding hacks to grow in product and also in new game ventures.
• Responsible for making data-driven decisions for all the experiments across the products

Requirements

• 7-9 years of experience is preferred but if you don’t and can substitute experience with passion then let’s talk.
• Good communication skills.
• Attention to detail.
• Data-driven - solid understanding of data/analytics tools, and the ability to deep dive into data to make decisions.
• Advance knowledge of MS Office & MS-Excel.
• Love for games and creating a fun, compelling, and addictive user experience.
• Must have the passion to self-motivate, the guide to selling your ideas to other stakeholders, and the drive to execute those ideas cross-functionally.

• Writing blogs, write-ups and various contents for marketing and communications
• Ideating and writing content/ script for success stories in the form of writing, visual content and audio-visual outputs
• Posting on various channels and managing social media handles
• Designing using tools

Desired Candidate Profile

• Focus and Discipline
• Analytical, problem solving and calculative attitude
• Humility to learn, share & keep improving
• Excellent and proactive communication in all formats