customer support executive

Position : Business Analyst

Experience : 5+ Years

Location : Remote

Notice Period : Immediate Joiners Preferred (or candidates serving 10–15 days’ notice)

Interview Mode : Virtual

Job Description :

We are seeking an experienced Business Analyst with a strong background in requirements gathering, functional documentation, and stakeholder management, particularly in the US Healthcare payer domain.

Mandatory Skills :

Business Analysis, US Healthcare Payer Domain, Requirement Gathering, User Stories, Gap & Impact Analysis, Azure DevOps/TFS, SQL, UML Modeling, SDLC/STLC, System Testing, UAT, Strong Communication Skills.

Key Responsibilities :

• Analyze and understand complex business and functional requirements.
• Translate business needs into detailed User Stories, functional and technical specifications.
• Conduct gap analysis and impact assessment for new and existing product features.
• Create detailed documentation including scope, project plans, and secure stakeholder approvals.
• Support System Testing and User Acceptance Testing (UAT) from a functional perspective.
• Prepare and maintain release notes, end-user documentation, training materials, and process flows.
• Serve as a liaison between business and technical teams, ensuring cross-functional alignment.
• Assist with sprint planning, user story tracking, and status updates using Azure DevOps / TFS.
• Write and execute basic SQL queries for data validation and analysis.

Required Skills :

• Minimum 5 years of experience as a Business Analyst.
• Strong analytical, problem-solving, and communication skills.
• Solid understanding of Project Life Cycle, STLC, and UML modeling.
• Prior experience in US Healthcare payer domain is mandatory.
• Familiarity with tools like Azure DevOps / TFS.
• Ability to work with urgency, manage priorities, and maintain attention to detail.
• Strong team collaboration and stakeholder management.

Are you a creative and innovative content writer looking to join a company on the rise and make a difference? Are you passionate about expressing ideas and thoughts through writing and eager to acquire new skills and experiences? If yes, then this internship opportunity at Strode Experiences would be an ideal fit for you.

Day-to-day responsibilities include:

1. Crafting inspiring and engaging content for our various channels

2. Creating attention-grabbing copy for our social media platforms

3. Writing and editing blog posts and other web content

4. Proofreading content for tone, style, grammar, and accuracy

5. Researching content topics and tracking industry trends

Skills & Requirements:

1. Our ideal candidate must have excellent writing and editing skills

2. Excellent command of the English language

3. Strong knowledge of social media platforms, and creativity

Responsibilities

• Write effective, scalable code
• Develop back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions
• Assess and prioritize feature requests
• Coordinate with internal teams to understand user requirements and provide technical solutions

• Work experience as a Python Developer
• Expertise in at least one popular Python framework (like Django, Flask or Rest Frameworks)
• Knowledge of object-relational mapping (ORM)
• Familiarity with front-end technologies (like JavaScript and HTML5)
• Team spirit
• Good problem-solving skills
• BSc in Computer Science, Engineering or relevant field

Come and join the market leader of distributed solar and energy solutions company and help to build the software products that will change the energy industry!!

Our client has one of the largest portfolios of distributed generation assets in India serving a diverse set of industrial and commercial customers. They offer end to end customized solar solutions including designing, procurement, engineering, permitting, project management and monitoring. Founded in 2013, the company is run by veterans of the power industry with experience in companies such as AES, NTPC, Mirant and SBI Capital Markets.

The company has received an equity investment of $150 million from I Squared Capital, a $3 billion infrastructure private equity fund focused on developing long-term sustainable infrastructure assets globally. The company' s business proposition is solar power with zero capital, no maintenance hassles and guaranteed savings for the customer from Day 1.

The company has partnered with leading Indian and multi-national companies like Dominos, Hilton Hotels, Fortis Hospitals, and others to meet their sustainability and carbon-reduction objectives. In Jan 2018, Yes Bank has signed a solar energy co-financing letter of Intent(LoI) with the company, for the solar projects which are slated to be completed by 2023.

As a EV Technical Expert / Product Manager, you will be responsible for understanding of electrification trends, markets, competition and developing the right technical requirements for the products needed in the EV portfolio.

What you need to have:

 Data auditing, validating and monitoring all data for accuracy.

Create daily, weekly, monthly and quarterly MIS report.

Coordinating  & collecting the data

Updated the data in CRM

• Must Have Experience in JavaScript and jQuery
• Immediate joiner required
• Work from office
• Paid leaves Facility

• Should have a good understand of IT skillsets
• Should have worked on mandates across various technical requirements
• Should have hands on experience in using job portals like Naukri, Monster, LinkedIn, Cutshort
• Should be willing to work in a recruitment consultancy
• Should be willing to work in a target driven environment.