customer support executive

Job Description :

Position Title : Android Developer

Experience : 3+ Years

Summary :

We are looking for an experienced Android Developer with strong Java expertise to join our team. The role involves developing, optimizing, and maintaining high-performance Android applications to ensure excellent user experiences.

Responsibilities :

• Build and maintain Android apps using Java.
• Design and implement new features in collaboration with cross-functional teams.
• Optimize app performance, fix bugs, and improve user experience.
• Integrate third-party libraries and APIs.
• Stay updated with mobile development trends and technologies.
• Write clean, maintainable code following best practices.
• Conduct unit and integration testing.

Required Skills :

• 3+ Years of experience as an Android Developer.
• Proficiency in Java, Android SDK, and Android Studio.
• Experience with RESTful APIs and mobile storage solutions (e.g., SQLite, Firebase).
• Strong debugging and problem-solving skills.
• Familiarity with Git and UI design principles.

Preferred Skills :

• Knowledge of Kotlin and Android Jetpack libraries.
• Experience with CI/CD pipelines and publishing apps on Google Play.
• Understanding of Material Design guidelines.

Strong Product Designer, with focus on B2C Products

Mandatory (Experience 1): Must have 5+ YOE in Product Design (both UI and UX) with atleast 2 year in B2C companies

Mandatory (Experience 2): Must have atleast 1 year experience building or working with highly scaled Design systems in a B2C company (non-negotiable)

Mandatory (Skills): Must have strong knowledge and experience of design with Ai tools(Figma Cloud, Chatgpt)

Mandatory (Portfolio): Must have strong product design portfolio of Good B2C Products, with at least 2 detailed case studies

Mandatory (Company): B2C Product companies, B2B experience with prior exposure to B2C is also acceptable (High scaled company, mostly unicorns)

Mandatory (Stability): Must have stayed for a minimum of 2 years with each of the previous companies

Mandatory (Note 1): CV must have portfolio link with at least 2 detailed case study

Mandatory (Note 2): This will be a complete IC role

Mandatory (Note 3): CTC is inclusive of 5%variable

Preferred

Preferred (Education): Graduate from Tier-1 colleges (IIT, NID, NIFT, BITS etc)

Preferred (Skills 1): Experience in subscription-based or marketplace products, CRO, and international market localization

Preferred (Skills 2): Exposure to AI-powered personalization and recommendation systems

Preferred Companies

Glance, Ola, Nykaa, Tata Cliq, Pepperfry, Bookmyshow, Pharmeasy, Purplle.com, Ketto, Dream11, Coindcx, Upstox, Zomato, PhonePe, Swiggy, Myntra, Razorpay, Flipkart

Job Title: Retail Store Manager (Apparel Retail Brand)

Location: Bangalore, Hyderabad

Experience: 10+ year in Apparel retail store operation in Large Apparel retail Brand

Salary: Negotiable

Industry: Fashion/Retail

Qualification: Any Graduate/Post Graduate

Retail operation experience with good Apparel brand, managing store independently.

Should have understanding of 1) Sales - ABV, UPT, Conversion, Footfall; 2) Cost - Shrinkage (how to control this); 3) People - how are they managing people reporting to them; 4) Service - Mystery shopper

Key Deliverables (Essential functions & Responsibilities of the Job):

As a Store Manager, you will lead the operations of your business unit while ensuring a seamless shopping experience for customers. Your key responsibilities will include:

1. Operational Leadership:

•        Day-to-Day Management: Oversee the smooth running of the store, maintaining high standards across all operations, and ensuring legal compliance, particularly regarding pricing and product display.

•        Procedure Adherence: Execute operational procedures efficiently, ensuring consistency and excellence in areas such as housekeeping, fitting rooms, and checkout processes.

•        Quality Control: Monitor product quality, address any issues swiftly, and communicate feedback to the merchandising team to uphold superior product standards.

2. Sales & Performance Management:

•        Target Achievement: Drive and monitor the achievement of sales goals for your department. You will also play a key role in setting realistic yet ambitious targets, with the flexibility to adapt based on performance trends.

•        Sales Analysis: Track sales performance continuously, taking timely corrective actions when necessary to meet or exceed sales objectives.

•        Team Communication: Regularly share updates on department, store, and regional performance with your team, ensuring transparency and motivating everyone towards common goals.

3. Customer Experience:

•        Customer Service Excellence: Lead by example in delivering exceptional customer service, creating a welcoming atmosphere for every visitor.

•        Building Relationships: Understand customer needs, cultivate rapport, and establish loyal relationships with key clientele.

•        Handling Feedback: Take ownership of customer complaints and queries, ensuring timely and satisfactory resolutions that turn challenges into positive outcomes.

4. Visual Merchandising & Store Presentation:

•        Merchandising Standards: Ensure that all visual merchandising guidelines are followed to create an attractive and engaging shopping environment.

•        Continuous Improvement: Provide constructive feedback to visual merchandisers to enhance the stores visual appeal and product presentation.

5. Shrinkage & Inventory Control:

•        Loss Prevention: Implement best practices to minimize shrinkage by training staff on merchandise handling and stock protection, safeguarding store assets.

6. Team Development & Leadership:

•        Training & Development: Facilitate on-the-job training, product knowledge sessions, and visual merchandising workshops to equip your team with the skills needed for success.

•        Role Clarity & Task Delegation: Clearly define roles and responsibilities for each team member, ensuring accountability and efficient task management.

•        Constructive Feedback: Regularly provide feedback that helps your team identify strengths and areas for improvement, fostering continuous personal and professional growth.

•        Motivation & Engagement: Inspire your team to not only meet sales targets but also to follow operational procedures with enthusiasm and dedication.

7. Cashier Support & Training:

•        Support & Supervision: Assist in the training of cashiers and provide ongoing support to ensure smooth operations at checkout, contributing to a positive customer experience.

Mail upated resume with salary details:

Email: etalenthire[at]gmail[dot]com

Satish: 88O 27 49 743

Website: www.glansolutions.com

Google search: Glan Management Consultancy

Key Responsibilities:

 Develop engaging, persuasive, and original content for websites, blogs, social media,

email campaigns, paid ads, and more.

 Collaborate with creative and marketing teams to brainstorm ideas, create concepts,

and develop messaging.

 Understand brand tone of voice and maintain consistency across all communications.

 Write clear, attractive copy with a distinct voice tailored to different audiences.

 Edit and proofread copy as needed, ensuring high editorial standards are met across

all outputs.

 Conduct research and interviews when required to understand products, target

audiences, and industry trends.

 Optimize copy for SEO best practices without sacrificing quality or tone.

 Contribute to content strategies that drive engagement, leads, and brand loyalty.

 Handle multiple projects simultaneously while meeting tight deadlines.

 Maintain up-to-date knowledge of content marketing, digital trends, and platform

updates.

Position Overview:

We are seeking a highly skilled and experienced Senior Visual Designer with a deep understanding of UI principles and a proven track record of excellence in the field. As a key member of our creative team, the ideal candidate will bring a wealth of design expertise, strategic thinking, and innovative solutions to enhance the user experience across various digital platforms. If you are passionate about creating visually stunning and user-friendly interfaces and have a minimum of 5 years of professional experience, we invite you to apply for this exciting opportunity.

Qualifications:

1.    Bachelor's degree in Design, Visual Arts, Communication, or a related field.

2.    Minimum 3- 5 years of professional experience as a Visual Designer, with a strong emphasis on UI design.

3.    Proven track record of successful projects showcasing your design and copywriting skills.

4.    Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, or similar.

5.    Strong understanding of UI principles, design thinking, and user-centered design.

6.    Excellent copywriting skills with the ability to craft clear, concise, and compelling messaging.

7.    Exceptional portfolio demonstrating your design and copywriting capabilities.

8.    Strong communication and collaboration skills

Responsibilities:

●     Collaborate with cross-functional teams, including product managers, developers, and fellow designers, to understand project goals and requirements.

●     Design and conceptualize visually appealing user interfaces for various digital platforms, ensuring a seamless and delightful user experience.

●     Integrate strategic copywriting skills to create engaging and persuasive content that complements the visual design and enhances the overall user experience.

●     Develop and maintain design systems and guidelines to ensure consistency across all digital touchpoints.

●     Stay current with design trends, industry best practices, and emerging technologies, and apply these insights to your work.

●     Conduct user research, analyze feedback, and iterate on designs to continuously improve user satisfaction.

●     Provide mentorship and guidance to junior members of the design team.

• Design and develop innovative web applications that draw the user’s attention
• Write reusable, effective, and scalable JavaScript code
• Build modular and reusable components and libraries
• Implement front-end components with progressive Vue.js framework
• Translate the client’s technical specifications into code
• Test, update and optimize the application for performance and security

Role & Responsibilities

• Strong proficiency in C++ with minimum 2 years of Development
• Knowledge of the STL, containers, algorithms and data
• Good understanding on Design patterns and memory
• Familiarity with debugging tools, such as Valgrind, winDBG, WireShark is an additional advantage.

Desired Experience

• (2-6 Years) of Experience as C++ Developer

• Designing, implementing and improving company quality standards and analyzing data in order to find areas for growth and improvements
• Training, motivating and correcting employees to ensure that standards are met and preparing reports to track the progress
• Formulating strategies to increase productivity
• Testing and sampling products (Raw, Semi Finished and Finished Products), ensuring they meet set standards and specifications
• Conforming all products are properly labeled before output
• Investigating customers' complaints and ensuring safety procedures and processes
• Establishing strategies to improve efficiency and profitability in the organizations and monitoring all operations that affect quality and keeping all record related to quality and food safety, statistical reviews and relevant documents
• Communicating with external vendors and quality officers during onsite inspections

Desired Candidate Profile

• BSc. or MSc. or B. Tech (Chemistry/ DT / FT/ Micro /BT)
• Experience in Food Safety Process, audits, corrective actions
• Good at reporting corrective actions taken at management review meetings
• Knowledge in creating a flow diagram for each product and process covered by Food Safety Management System
• Experience in reviewing all rejections by food inspector/quality officers and in submissions of reports
• Willingness to work 6 days as one rotational off either on Monday or Sunday
• Lead Auditor Training Certificate or work experience as FSTL or Food Safety Team Member

Job Title: ERPNext Developer 
Job Type: Full – Time
Location: Pune
Work Hours: 9: 00 AM to 6:00 PM
Min Salary: As per the Standard Market Rates

MAIN DUTIES/RESPONSIBILITIES:

PRIMARY RESPONSIBILITIES:
The candidate will be required to Design, Configure, Build, Test, Deploy and Maintain ERPNext and Frappe based applications:

• Gathering technical requirements for internal and external customers.
• Creation of documentation for software development and testing.
• Participation and use of Agile development methodologies
• Drive continuous improvement in development and operations best practices
• Ability to convey complex information in both written and oral form to technical and non-technical audiences

QUALIFICATIONS, EDUCATION, AND SKILLS:
Core qualifications:

• Excellent written and verbal communication skills
• Good interpersonal communication skills are needed in order to work successfully with prospects, customers, and cross-functional teams to meet development timelines
• Able to understand the complex business process and manage the project.
• Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment
• Hands-on experience in developing ERP applications from the ground up.
• Ability to follow standard engineering principles and practices
• Creative approach to problem-solving
• Working knowledge of object-oriented design and development skills.
• Commercial eCommerce portal development and maintenance is preferred. 
• 1-5 years of Experince is mandatory.

Technical qualifications:

• Experience in Frappe, ERPNext, JS, MySQL, Python & Frappe based web development. 
• Hands-on Product development over Frappe Framework, ERPNext
• Experience with workflows, access controls, page layouts, custom objects, custom record types, reports, and dashboards design and development
• Experience with Scrum/Agile development methodologies 
• OOP concepts and Backend Development Experience
• MySQL on MariaDB or equivalent
• Hands-on experience with hosting web application on Apache or NGINX
• Experience in UI/UX development for Web Applications is essential.
• Experience with one or more ERPNext Modules like Human Resources, CRM, Buying, Selling, Asset Management, Stock, Buying, Accounting, and Project.
• Senior position requires experience with multiple modules of ERPNext. 
• BS in computer science or technology equivalent preferred