customer support executive

Job Title : GoldenSource Technical Consultant

Experience : 7+ Years

Location : Pan India (Hybrid)

Notice Period : Immediate Joiners or Serving max. 10 to 15 Days

Interview Mode : Virtual

Job Description :

We are looking for a skilled GoldenSource Technical Consultant / Developer with extensive experience in implementing and customizing GoldenSource v8.x for financial institutions. The ideal candidate should possess strong technical knowledge of security reference data management and hands-on experience working with market data vendors.

Mandatory Skills :

GoldenSource v8.x, Security Master, Workflow & UI Development, Bloomberg/Reuters Integration, Oracle/PostgreSQL, JBoss/JMS.

Key Responsibilities :

• Lead and implement GoldenSource v8.x in financial services environments.
• Deep understanding of GoldenSource Security Master v8.x, including architecture and data model.
• Design and develop workflows, connectors, and UI components within GoldenSource.
• Manage and handle Security Reference Data effectively.
• Integrate with data vendors like Bloomberg, Reuters, etc.
• Understand and apply knowledge of financial instruments and capital markets.
• Work with RDBMS platforms such as Oracle or PostgreSQL.
• Collaborate using tools such as JIRA, Confluence, and middleware technologies like JBoss and JMS.

About us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its

clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha,

Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather than a company.

Job Role - Social Media Executive

Experience Level - 1 year

Location - Bangalore

Responsibilities:

● Create Campaign Strategies and monitor the execution to achieve the brand objective

● Objective Identification and delivery via curating the best digital strategy

● Managing and Supervising Facebook ads, Instagram Ads, Twitter Ads, and Linkedin Ads

● Handling social pages of Instagram, Facebook, LinkedIn, etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● Define the most important social media KPIs.

● In-depth knowledge of paid marketing and daily implementation, reporting, and running of

paid marketing on all social platforms.

● Measure the success of every social media campaign, as per required metrics

● Stay up to date with the latest social media best practices and updates

● Work with copywriters and designers to ensure content is informative and appealing or has

relevant writing capability.

● Monitor SEO and user engagement and suggest content optimization.

● Communicate with industry professionals and influencers to create a strong network via

social media.

● Provide constructive feedback to the team and train them to achieve desired results.

About Us:

Stuvio is a dynamic creative hub dedicated to crafting impactful digital experiences. With a team-driven approach and a commitment to innovation, we spark conversations, drive positive change, and forge genuine connections, delivering tangible results. Our collaborative journey unites diverse perspectives, guiding brands toward meaningful and lasting impacts that transcend the conventional.

The Role:

As a Senior Frontend Developer at Stuvio, you will play a leading role in shaping the future of our web presence by driving innovation, mentoring junior developers, and delivering exceptional user experiences. You will leverage your deep technical expertise and leadership skills to guide the development process, ensuring the creation of high-quality, performant, and scalable web applications.

Responsibilities:

• Lead the development of complex web applications, ensuring technical feasibility, code quality, and adherence to best practices.
• Mentor and coach junior developers, providing guidance, feedback, and opportunities for growth.
• Oversee and drive projects forward, setting clear goals, managing timelines, and resolving technical challenges.
• Collaborate effectively with designers, back-end developers, and other stakeholders to ensure seamless integration and alignment.
• Stay up-to-date with the latest frontend technologies and trends, identifying opportunities for improvement and innovation.
• Contribute to the development and implementation of best practices and coding standards within the team.

Qualifications required for the Role:

• 3+ years of experience as a frontend developer with a proven track record of success.
• In-depth knowledge of HTML, CSS, JavaScript, and modern frontend frameworks (e.g., React, Vue.js, Angular).
• Solid understanding of web development principles, architecture, and best practices.
• Experience with testing, debugging, and performance optimization techniques.
• Strong leadership, communication, and collaboration skills.
• Passion for mentoring and coaching others, fostering a positive and growth-oriented team environment.
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Why Join Stuvio:

• Make a real impact: Lead complex projects, mentor junior developers, and contribute to the overall success of our web development initiatives.
• Foster a culture of excellence: Share your knowledge and expertise, inspiring and guiding others to achieve their full potential.
• Stay at the forefront of technology: Explore and implement cutting-edge technologies to enhance our web applications and user experience.
• Embrace a dynamic culture: Thrive in a collaborative and supportive environment that values continuous learning and innovation.
• Competitive compensation & benefits: Includes flexible hours, unlimited leaves, and professional development opportunities.

Sr. Android Developer Requirement:

• Minimum 4 years of experience in Android development.
• Degree in software development, computer science, or similar.
• Proficiency in Android, Java, Kotlin, MVC, MVVM.
• Prior experience as an android developer will be advantageous.
• Excellent coding and proofreading skills.
• Top-notch teamwork and communication skills.
• Ability to manage your workload with minimal supervision.
• Unwavering curiosity.

Roles and responsibilities:

• Should be the single point of contact for all project related queries and concerns.
• Should ensure project delivery and quality at desired level.
• Adherence to the Process.
• Oversee daily activities of the team and provide direction and guidance as needed.
• Manage resources as per workload.
• Address delivery issues in a timely fashion.
• Ensure operational excellence by making team technically competent enough.
• Evaluate the performance of team members and determine training needs.

Desired candidate profile:

• Overall experience of 15 Yrs. to 20 Yrs.
• 5+ yrs. of experience on project management and project delivery.
• Should have proven experience on coding and managing teams using Java, J2ee, iOS, Android, AWS, Node JS, and Python.
• Adoption to the new technologies is desired.
• Understanding of firmware and protocols related to IOT, Bluetooth will be added advantage
• Required to be technical and hands on coding if needed.
• Candidates should be Process oriented and execute projects in Scrum/Agile methodologies.

• Cloud and virtualization-based technologies (Amazon Web Services (AWS), VMWare).
• Java Application Server Administration (Weblogic, WidlFfy, JBoss, Tomcat).
• Docker and Kubernetes (EKS)
• Linux/UNIX Administration (Amazon Linux and RedHat).
• Developing and supporting cloud infrastructure designs and implementations and guiding application development teams.
• Configuration Management tools (Chef or Puppet or ansible).
• Log aggregations tools such as Elastic and/or Splunk.
• Automate infrastructure and application deployment-related tasks using terraform.
• Automate repetitive tasks required to maintain a secure and up-to-date operational environment.

Responsibilities

• Build and support always-available private/public cloud-based software-as-a-service (SaaS) applications.
• Build AWS or other public cloud infrastructure using Terraform.
• Deploy and manage Kubernetes (EKS) based docker applications in AWS.
• Create custom OS images using Packer.
• Create and revise infrastructure and architectural designs and implementation plans and guide the implementation with operations.
• Liaison between application development, infrastructure support, and tools (IT Services) teams.
• Development and documentation of Chef recipes and/or ansible scripts. Support throughout the entire deployment lifecycle (development, quality assurance, and production).
• Help developers leverage infrastructure, application, and cloud platform features and functionality participate in code and design reviews, and support developers by building CI/CD pipelines using Bamboo, Jenkins, or Spinnaker.
• Create knowledge-sharing presentations and documentation to help developers and operations teams understand and leverage the system's capabilities.
• Learn on the job and explore new technologies with little supervision.
• Leverage scripting (BASH, Perl, Ruby, Python) to build required automation and tools on an ad-hoc basis.

Who we have in mind:

• Solid experience in building a solution on AWS or other public cloud services using Terraform.
• Excellent problem-solving skills with a desire to take on responsibility.
• Extensive knowledge in containerized application and deployment in Kubernetes
• Extensive knowledge of the Linux operating system, RHEL preferred.
• Proficiency with shell scripting.
• Experience with Java application servers.
• Experience with GiT and Subversion.
• Excellent written and verbal communication skills with the ability to communicate technical issues to non-technical and technical audiences.
• Experience working in a large-scale operational environment.
• Internet and operating system security fundamentals.
• Extensive knowledge of massively scalable systems. Linux operating system/application development desirable.
• Programming in scripting languages such as Python. Other object-oriented languages (C++, Java) are a plus.
• Experience with Configuration Management Automation tools (chef or puppet).
• Experience with virtualization, preferably on multiple hypervisors.
• BS/MS in Computer Science or equivalent experience.
• Excellent written and verbal skills.

Education or Equivalent Experience:

• Bachelor's degree or equivalent education in related fields
• Certificates of training in associated fields/equipment’s

Responsibilities

These are the responsibilities that we usually consider for an (senior) developer

• Perform (small) functional changes based on the business needs and (Law) drivers.
• Technical maintenance of the above mentioned applications
• Designs and sizes third-party integrations, being the technical point of contact.
• Responsible for the delivery on each sprint and at the end of the release, of a viable and scalable solution. Is the responsible for solution non-functional requirements (like solution performance, scalability, and security).
• Guarantees quality procedures and OutSystems behaviors.
• Supports feature delivery demos.
• Manages solution staging life-cycle, conducting QA and production deployments and supporting overall solution rollout procedures  

Required Skills

• You have at least 2-3 years of knowledge and experience with Outsystems technology
• You have basic knowledge of cloud environments
• You have demonstrable HBO work and thinking level;
• You are socially and communicatively strong;
• You have experience with SCRUM/agile working;
• You have experience with test work and test automation; BDD is a pre.
• Experience in the financial industry (Life insurance is a pre)
• You set the request for help at the right time  and  assess risks in time;
• You have a developed analytical mind.

About Turing:

Turing enables U.S. companies to hire the world’s best remote software engineers. 100+ companies including those backed by Sequoia, Andreessen, Google Ventures, Benchmark, Founders Fund, Kleiner, Lightspeed, and Bessemer have hired Turing engineers. For more than 180,000 engineers across 140 countries, we are the preferred platform for finding remote U.S. software engineering roles. We offer a wide range of full-time remote opportunities for full-stack, backend, frontend, DevOps, mobile, and AI/ML engineers.

We are growing fast (our revenue 15x’d in the past 12 months and is accelerating), and we have raised $14M in seed funding (https://tcrn.ch/3lNKbM9">one of the largest in Silicon Valley) from:

• Facebook’s 1st CTO and Quora’s Co-Founder (Adam D’Angelo)
• Executives from Google, Facebook, Square, Amazon, and Twitter
• Foundation Capital (investors in Uber, Netflix, Chegg, Lending Club, etc.)
• Cyan Banister
• Founder of Upwork (Beerud Sheth)

We also raised a much larger round of funding in October 2020 that we will be publicly announcing over the coming month. 

Some articles about Turing:

• https://techcrunch.com/2020/08/25/turing-raises-14m-to-help-source-vet-place-and-manage-remote-developers-in-tech-jobs/">TechCrunch: Turing raises $14M seed to help source, vet, place, and manage remote developers
• https://www.theinformation.com/articles/six-startups-prospering-during-coronavirus">The Information: Six Startups Prospering During Coronavirus
• https://medium.com/@cyanbanister/turing-helps-the-world-level-up-ff44b4e6415d">Cyan Banister: Turing Helps the World Level Up
• https://turing.com/boundarylessblog/2019/10/the-future-of-work-is-remote/the-future-of-work/">Jonathan Siddharth (Turing CEO): The Future of Work is Remote.

Turing is led by successful repeat founders Jonathan Siddharth and Vijay Krishnan, whose last A.I. company leveraged elite remote talent and had a successful acquisition. (https://techcrunch.com/2017/02/23/revcontent-acquires-rover/">Techcrunch story). Turing’s leadership team is composed of ex-Engineering and Sales leadership from Facebook, Google, Uber, and Capgemini.

About the role:

Software developers from all over the world have taken 200,000+ tests and interviews on Turing. Turing has also recommended thousands of developers to its customers and got customer feedback in terms of customer interview pass/fail data and data from the success of the collaboration with a U.S customer. This generates a massive proprietary dataset with a rich feature set comprising resume and test/interview features and labels in the form of actual customer feedback. Continuing rapid growth in our business creates an ever-increasing data advantage for us. 

We are looking for a Machine Learning Scientist who can help solve a whole range of exciting and valuable machine learning problems at Turing. Turing collects a lot of valuable heterogeneous signals about software developers including their resume, GitHub profile and associated code and a lot of fine-grained signals from Turing’s own screening tests and interviews (that span various areas including Computer Science fundamentals, project ownership and collaboration, communication skills, proactivity and tech stack skills), their history of successful collaboration with different companies on Turing, etc. 

A machine learning scientist at Turing will help create deep developer profiles that are a good representation of a developer’s strengths and weaknesses as it relates to their probability of getting successfully matched to one of Turing’s partner companies and having a fruitful long-term collaboration. The ML scientist will build models that are able to rank developers for different jobs based on their probability of success at the job. 

     
 You will also help make Turing’s tests more efficient by assessing their ability to predict the probability of a successful match of a developer with at least one company. The prior probability of a registered developer getting matched with a customer is about 1%. We want our tests to adaptively reduce perplexity as steeply as possible and move this probability estimate rapidly toward either 0% or 100%; maximize expected information-gain per unit time in other words. 

As an ML Scientist on the team, you will have a unique opportunity to make an impact by advancing ML models and systems, as well as uncovering new opportunities to apply machine learning concepts to Turing product(s).

This role will directly report to Turing’s founder and CTO, https://www.linkedin.com/in/vijay0/">Vijay Krishnan. This is his https://scholar.google.com/citations?user=uCRc7DgAAAAJ&;hl=en">Google Scholar profile. 

Responsibilities:

• Enhance our existing machine learning systems using your core coding skills and ML knowledge.
• Take end to end ownership of machine learning systems - from data pipelines, feature engineering, candidate extraction, model training, as well as integration into our production systems.
• Utilize state-of-the-art ML modeling techniques to predict user interactions and the direct impact on the company’s top-line metrics.
• Design features and builds large scale recommendation systems to improve targeting and engagement.
• Identify new opportunities to apply machine learning to different parts of our product(s) to drive value for our customers.

Minimum Requirements:

• BS, MS, or Ph.D. in Computer Science or a relevant technical field (AI/ML preferred).
• Extensive experience building scalable machine learning systems and data-driven products working with cross-functional teams
• Expertise in machine learning fundamentals, applicable to search - Learning to Rank, Deep Learning, Tree-Based Models, Recommendation Systems, Relevance and Data mining, understanding of NLP approaches like W2V or Bert.
• 2+ years of experience applying machine learning methods in settings like recommender systems, search, user modeling, graph representation learning, natural language processing.
• Strong understanding of neural network/deep learning, feature engineering, feature selection, optimization algorithms. Proven ability to dig deep into practical problems and choose the right ML method to solve them.
• Strong programming skills in Python and fluency in data manipulation (SQL, Spark, Pandas) and machine learning (scikit-learn, XGBoost, Keras/Tensorflow) tools.
• Good understanding of mathematical foundations of machine learning algorithms.
• Ability to be available for meetings and communication during Turing's "coordination hours" (Mon - Fri: 8 am to 12 pm PST).

Other Nice-to-have Requirements:

• First author publications in ICML, ICLR, NeurIPS, KDD, SIGIR, and related conferences/journals. 
• Strong performance in Kaggle competitions.
• 5+ years of industry experience or a Ph.D. with 3+ years of industry experience in applied machine learning in similar problems e.g. ranking, recommendation, ads, etc.
• Strong communication skills.
• Experienced in leading large-scale multi-engineering projects.
• Flexible, and a positive team player with outstanding interpersonal skills.