
Job Title: Customer Success Associate
Work Mode: Work From Office
Location: Gurugram, Haryana
Job Description:
We are hiring Customer Success Associates. The role involves handling customer queries efficiently and providing accurate information while ensuring a positive customer experience.
Key Responsibilities:
- Handle inbound/outbound customer queries professionally
- Provide timely and effective resolutions to customer concerns
- Maintain clear and accurate communication with customers
Eligibility Criteria:
- Qualification: Graduation mandatory
- Skills: Excellent verbal and written communication skills in English and Hindi
Shift & Working Days:
- 24/7 Rotational Shifts
- 6 Days working, 1 Weekly Off

About Growing Stars Consulting India
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We’re on the hunt for a top-performing, polished, and highly articulate Business Development Executive who thrives in fast-paced, high-stakes environments. If you're a strategic prospector, exceptional communicator, and relentless closer of opportunities — we want you.
As a BDE , you’ll be the first point of contact for potential clients. You’ll represent our brand with professionalism, confidence, and a consultative mindset — opening doors and setting the tone for long-term, high-value partnerships.
What You'll Do
- Own outbound prospecting: Identify, engage, and qualify high-potential leads through email, calls, LinkedIn, and creative outreach.
- Drive discovery: Book and coordinate meetings between prospects and our sales team through smart targeting and relationship-building.
- Master the pitch: Deliver compelling messaging that reflects deep understanding of customer pain points and our unique value.
- Work in sync: Partner with sales and marketing to refine lead qualification strategies and pipeline development.
- Crush metrics: Consistently exceed KPIs for outreach volume, meetings booked, and qualified opportunities.
- Stay sharp: Keep your finger on the pulse of market trends, competitor moves, and industry shifts.
What We’re Looking For
- 2–4+ years of experience in outbound sales or SDR/BDR roles — preferably in high-pressure, quota-driven environments (e.g., tech, SaaS, finance, or agency sales).
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- Tech-savvy: Experience with CRMs (e.g., HubSpot, Salesforce), prospecting tools, and outreach automation platforms.
- Remote-ready: You have a reliable remote setup and are comfortable working US business hours.
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About the company:
Saara is a fast-growing, Techstars backed E-commerce returns reduction and automation startup. We use AI/ML to not only help e-tailers be successful but also save the environment by reducing returns.
Overview:
We are currently looking to hire sharp Software developers who are passionate & excited to learn. This position is part of our engineering team.
Responsibilities
- As a Software developer, you will design and implement multi-tier (DB, services, and web) software applications, and document, test, fix and enhance systems when needed.
- In your agile team, you will closely work with other engineers, your manager and create solutions that meet business requirements.
- You will spend most of your time developing clean code with limited abstraction. You will constantly work to learn new technologies and improve your skillsets.
Requirements :
- 3-6 years of experience preferably in the e-commerce solution domain
- Good Knowledge of Python, Node.js, MySQL/Mongo, Javascript, HTML5, CSS3.
- Expertise in at least one JavaScript framework such as Vuejs, Angularjs or reactjs, etc.
- Must have experience in Django/Flask framework along with Microservices
- Must have good experience in writing SQL queries and optimization.
- Working knowledge of code repositories like Gitlab/Bitbucket.
- Should have the ability to use well-known design patterns to plan implementations or refactor existing solutions.
- Must have a good understanding of RESTful best practices
- A plus if you have worked with diverse data sources especially the NoSQL database.
- Knowledge of Azure/Aws is a must for server deployments.
- Knowledge of ML is added advantage.
- Good colleges preferred.
- Startup experience preferred
Responsible for developing, enhancing, modifying and/or maintaining applications in the Global Markets environment. Software developers design, code, test, debug and document programs well as support activities for the corporate systems architecture. You are required to work closely with business partners in defining requirements for system applications. You must typically have in-depth knowledge of development tools and languages. You are also responsible for day to day supervision for a small team of associates; provide coaching and input into the performance management process.
Essential Skills:
• Front end - Angular(2.x)/ ReactJS/ jQuery
• Backend - Python/NodeJS
• Experience working with scalable, high-performance systems.
• Strong understanding of database design; Experience of NoSQL databases is a plus.
• Experience in API integration, Application deployment.
• Familiarity in Unix/Linux development environments & tools including scripting.
• Strong problem-solving ability.
• Experience in designing system architecture for solving complex problems with a sound understanding of object-oriented programming and Design Patterns.
• Experience in Test Driven Development & Agile methodologies.
• Good communication skill.
• Experience of using tools like git is a plus.
• Hunger for learning
• Self-starter with a drive to technically mentor your cohort of developers.
1. Design Patterns MVC, MVVP, MVVM (MVC != Massive View Controller )
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4. Backrground jobs
5. VOIP Notifications
6. Delegates
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In addition, you should be open to learning and able to challenge yourself and push yourself to accompish more in less time
Other skills include
1. Being a team player.
2. Being a good person









