Customer Success Associate

Job Title: Full-Stack MERN Developer (5–8 Years Experience)

Location: Borivali, Mumbai (Onsite)

Experience: 6–8 Years

Joining: Immediate Joiners

Employment Type: Full-time

Job Overview

We are looking for an experienced Full-Stack MERN Developer to join our engineering team in Borivali, Mumbai. The ideal candidate should have strong hands-on experience building scalable web applications using React, Node.js, Express, and MongoDB, with a solid understanding of REST APIs, microservices architecture, performance optimization, and cloud infrastructure.

You will work on consumer-facing applications, handle large datasets, and contribute to building reliable, high-performance systems.

Key Responsibilities

• Design, develop, and maintain full-stack web applications using MERN stack
• Build scalable and secure RESTful APIs and backend services using Node.js & Express
• Develop reusable and high-performance React components with proper state management
• Implement microservices-based architecture and inter-service communication
• Optimize application performance at both frontend and backend levels
• Work with MongoDB for data modeling, indexing, and performance tuning
• Handle large datasets efficiently and ensure system reliability
• Implement logging, tracing, and monitoring for production-ready applications
• Collaborate with product, frontend, backend, and DevOps teams
• Write clean, maintainable, and well-documented code

Technical Requirements

Backend

• Strong hands-on experience with Node.js & Express.js
• Expertise in building REST APIs and backend business logic
• Strong understanding of async programming (Callbacks, Promises, Async/Await)
• Experience with microservices architecture
• Hands-on experience with MongoDB (Expert level)
• Working knowledge of PostgreSQL / MySQL
• Experience with Kafka or other message queue systems
• Familiarity with Bull / job schedulers

Frontend

• Strong experience with React.js
• Hands-on experience with state management (Redux, Context API, or similar)
• Good understanding of HTML, CSS, AJAX
• Experience with performance optimization techniques in React

Infrastructure & Cloud

• Experience with Docker and Kubernetes (K8s)
• Hands-on exposure to AWS services such as EC2, S3, ELB, AutoScaling, CloudFront
• Understanding of CI/CD pipelines is a plus

Core Computer Science

• Good understanding of Data Structures & Algorithms
• Solid knowledge of Operating Systems fundamentals

Good to Have

• Experience with Redis for caching
• Exposure to Vue.js
• Experience working on consumer-facing web or app products
• Strong debugging and problem-solving skills
• Familiarity with application monitoring tools (logs, metrics, tracing)

What We’re Looking For

• Strong problem-solving mindset and ownership attitude
• Ability to learn new tools and technologies quickly
• Comfortable working in fast-paced, production-driven environments
• Immediate or short-notice joiners preferred

Cold Calling, Business Development and Lead Generation via Phone, Email and Web.

Direct Selling and Target Based (Field Sales/Out Side Sales).

Prepare and follow up on sales quotations made to clients.

Will be responsible for client retention, per client revenue optimization & renewals.

Handle client queries/escalations.

Should have effective sales & negotiation ability.

Interacting with vendors for product upload in their respective Domain.

Manage and create product listing and another day to day activities on portal

Improve Customer perception and product-wise market share, a good understanding of technical and market feasibility of the product.

Must have a Laptop & Bike

Job Title: Backend Developer

Experience: 2–7 Years

Location: On-site – Bangalore

Employment Type: Full-Time

Company: Pepsales AI (Multiplicity Technologies Inc.)

About Pepsales

Pepsales AI is a real-time sales enablement and conversation intelligence platform built for B2B SaaS sales teams. It empowers sellers across every stage of the sales cycle—before, during, and after discovery calls—by providing actionable insights that move deals forward. 

• For Account Executives: Pepsales AI transforms the discovery process, ensuring objective deal qualification and frictionless handoffs to solution engineers—enabling AEs to focus on winning, not chasing.
• For Solution Engineers and Consultants: It elevates demo experiences by delivering real-time buyer context and actionable insights, ensuring every interaction is highly personalized and impactful.
• For Sales Leaders: It provides enterprise-grade intelligence across forecasting, pipeline health, team performance, coaching, and the authentic voice of the customer—empowering data-driven decision-making at scale.

With Pepsales AI, sales teams run sharper meetings, accelerate deal cycles, and close with confidence.

Role Overview

We’re seeking a passionate Backend Developer to join our fast-paced team in Bangalore and help build and scale the core systems powering Pepsales. In this full-time, on-site role, you’ll work on high-impact features that directly influence product innovation, customer success, and business growth. 

You’ll collaborate closely with the founding team and leadership, gaining end-to-end ownership and the chance to bring bold, innovative ideas to life in a rapidly scaling startup environment

Key Responsibilities

• Design, develop, and maintain scalable backend systems and microservices.
• Write clean, efficient, and well-documented code in Python.
• Build and optimize RESTful APIs and WebSocket services for high performance.
• Manage and optimize MongoDB databases for speed and scalability.
• Deploy and maintain containerized applications using Docker.
• Work extensively with AWS services (EC2, ALB, S3, Route 53) for robust cloud infrastructure.
• Implement and maintain CI/CD pipelines for smooth and automated deployments.
• Collaborate closely with frontend engineers, product managers, and leadership on architecture and feature planning.
• Participate in sprint planning, technical discussions, and code reviews.
• Take full ownership of features, embracing uncertainty with a problem-solving mindset.

Required Skills & Qualifications

• 2–7 years of backend development experience with a proven track record of building scalable systems.
• Strong proficiency in Python and its ecosystem.
• Hands-on experience with MongoDB, Docker, and Microservice Architecture.
• Practical experience with AWS services (EC2, ALB, S3, Route 53).
• Familiarity with CI/CD tools and deployment best practices.
• Strong understanding of REST API design principles and WebSocket communication.
• Excellent knowledge of data structures, algorithms, and performance optimization.
• Strong communication skills and ability to work in a collaborative, fast-paced environment.

What We Value

• Excitement to work on cutting-edge technology and platforms , helping redefine how businesses engage and convert customers.
• Thrives in a dynamic startup environment that values diversity, rapid innovation, and a growth mindset—adapting to change, challenging the status quo, and making a real impact.
• Passion for ownership beyond coding, contributing to product strategy and innovation.

Why Join Pepsales?

• Direct access to founders and a voice in high-impact decisions.
• Opportunity to shape a next-gen AI SaaS product transforming sales worldwide.
• Exposure to cutting-edge technologies in a rapidly growing startup.
• Ownership-driven culture with fast career growth and learning opportunities.
• A collaborative, innovation-driven environment that values creativity and problem-solving.

• Excellent communication and interpersonal skills
• Presentable personality and ability to handle clients confidently
• Open to stretch and working in a start-up/ed-tech environment
• Immediate joining required
• Age: Below 32 years

Benefits to Highlight for Candidates:

• Be part of a fast-growing ed-tech company with a positive and unique culture (refer to our LinkedIn, Glassdoor, and website for more details).
• Attractive incentive structure based on performance.
• No field sales (door-to-door). Leads are provided to counselors to connect with clients.
• Significant career growth opportunities, with high performers moving into team management roles within 1-2 years.
• Flexibility for relocation to other offices (Bangalore, Delhi, Hyderabad, Chennai) based on tenure and performance.

A Business Architect is responsible for designing and aligning business strategies and operations with the organization's overall goals and objectives.

Roles and Responsibilities:

1.    Designing and implementing business strategies: Business Architects are responsible for developing and implementing business strategies that align with the organization's goals and objectives. They identify areas for improvement, design solutions, and work with stakeholders to implement changes.

2.    Aligning business processes: Business Architects ensure that business processes are aligned with the organization's overall goals and objectives. They identify areas for improvement and design processes that support efficient and effective operations.

3.    Developing and implementing business architecture: Business Architects develop and implement business architecture that aligns with the organization's goals and objectives. They define the organization's structure, systems, processes, and technology, ensuring that they are aligned with the business strategy.

4.    Analyzing business requirements: Business Architects analyze business requirements to identify opportunities for improvement. They work with stakeholders to define requirements and design solutions that meet those requirements.

5.    Leading cross-functional teams: Business Architects lead cross-functional teams, bringing together stakeholders from different departments to design and implement solutions that support the organization's goals and objectives.

6.    Communicating with stakeholders: Business Architects communicate with stakeholders to understand their needs and expectations, and to keep them informed of progress and changes. They work with stakeholders to ensure that solutions meet their requirements and expectations.

7.    Managing change: Business Architects manage change by identifying potential roadblocks and developing strategies to mitigate them. They work with stakeholders to implement changes and ensure that they are adopted effectively.

8.    Continuously improving processes: Business Architects are responsible for continuously improving processes to ensure that they remain aligned with the organization's goals and objectives. They identify areas for improvement, design solutions, and work with stakeholders to implement changes

Overall, a Business Architect plays a critical role in designing and implementing strategies, processes, and systems that support the organization's goals and objectives. They work closely with stakeholders across the organization, leading cross-functional teams and managing change to ensure that solutions are effective and efficient.

Total exp: 8-10 years

 Rel exp: 5 years (Business analysis, Management consulting)

 Location: Chennai

 Salary package: 22-25 LPA (on average)

• Identifying and boosting business opportunities by evaluating the potential segmentation in all business verticals.
• Developing and executing strategic plan to achieve sales targets and expand customer base
• Exploring new business opportunity, developing a business plan, and providing the workflow solutions for customers in different market segments.
• Building and maintaining strong, long-lasting customer relationships
• Sells products by implementing sales plans.
• By providing direction in line with business strategy, lead, motivate and measure the performance of the Sales teams
• Preparation of annual sales budget
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Design and implement strategic plans to reach sales targets.
• Develop and promote weekly, monthly and quarterly sales objectives.
• Work with customers to better understand their business needs and goals.
• Provide full visibility into the sales pipeline at every stage of development
• directing and supervising sales operations to ensure profit maximization and realization of sales targets
• Provide motivation and guidance to the sales team to enable them to improve on their sales performance, and to reach the set goals.
• Provide effective after sales support and services to customers.
• Monitor the activities of sales personnel to assess performance and productivity
• Prepare and present to management periodic budgets/sales forecast

Skills and Experience :

• 2-7 years of experience as a Java/J2EE developer.
• 1-3 years of experience with Angular / React is desirable.
• 2-5 years of experience in using Spring and Spring Boot frameworks.
• Thorough knowledge of server-side development.
• Proven experience as a Full Stack Developer or similar role.
• Good understanding of web services (WSDL SOAP, RESTful).
• Hands-on experience in using Application Servers like WebSphere.
• Expertise in relational databases (Oracle, SQL Server).
• AI/ML domain knowledge is desirable.
• Familiarity with common stacks.
• Knowledge of multiple frontend languages and libraries, like HTML/ CSS, JavaScript, XML, jQuery.
• Experience in implementation of Microservices
• Experience with AWS (S3, SQS, SNS, ECS, EC2, ALB, API Gateway, Lambda, etc.) is highly desirable
• Good understanding of Docker & Kubernetes is highly desired.
• Familiarity with databases (MySQL, MongoDB, PostgresSQL), web servers (Apache), and UI/UX designs.
• Excellent communication and teamwork skills.

About LevaData

LevaData, the Cognitive Sourcing Platform, offers global enterprises the ability to improve gross margins by reducing supply chain costs, with a focus on delivering measurable and accountable supply chain solutions and strategies that transform companies and markets. Customers include leaders in the top global supply chain organizations, as well as medium-sized OEMs seeking to achieve best-in-class direct materials sourcing practices. LevaData is privately held and headquartered in Sunnyvale, Calif. For more information, visit https://www.levadata.com/">www.levadata.com.

Levadata Clientele: IBM, Fitbit, Lenovo, Zebra, Poly, Commscope

LevaData Fundings:

June, 2018: Series B, $12 million.

Aug, 2017: Series A, $5 million.