
We are hiring energetic and customer-focused professionals for the Flipkart Voice Process. This is a full-time, on-site role designed for individuals who are passionate about delivering excellent service and communication.
As a Customer Support Executive, you will be responsible for managing customer queries via inbound or outbound calls, maintaining service levels, and ensuring customer satisfaction for one of India's largest e-commerce brands — Flipkart.
We are looking for candidates who have at least one year of experience in any domain, possess strong communication skills in both English and Hindi, and are comfortable working in a fast-paced environment. Immediate joiners are highly preferred.
Key Responsibilities:
- Handle customer queries and complaints via calls professionally and promptly
- Maintain service quality as per Flipkart standards
- Ensure quick resolution and customer satisfaction in every interaction
- Update call records and maintain accurate documentation
- Coordinate with internal teams to ensure issue closure
- Meet performance targets including attendance, quality, and productivity
Eligibility Criteria:
- Minimum education: 12th pass (Higher Secondary) or above
- Minimum 1 year of experience in any field/domain
- Strong fluency in both English and Hindi (verbal communication)
- Must be willing to work in rotational shifts
- Immediate joiners will be given priority

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Media Ad Sales Manager
Ad Tech Industry
2–4 Years Experience
Digital Advertising
Revenue-Driven Role
About the role
We are looking for a dynamic and results-driven Media Ad Sales Manager to join our growing Ad Tech team. In this role, you will drive revenue by selling digital advertising solutions to brands, agencies, and media buyers. You will be responsible for building and maintaining strong client relationships, understanding client goals, and delivering tailored advertising packages that leverage our platform's capabilities.
Key responsibilities
- Prospect, pitch, and close new digital ad sales deals with brands and agencies
- Manage a pipeline of clients across programmatic, display, video, and native ad formats
- Develop customised media plans and ad solutions aligned to client KPIs
- Collaborate with ad operations and account management teams for campaign delivery
- Negotiate contracts, CPMs, and insertion orders
- Meet and exceed monthly and quarterly revenue targets
- Attend industry events, conferences, and client meetings
- Maintain CRM data accuracy and provide regular sales forecasting
Requirements
- 2–4 years of experience in media sales, digital advertising, or Ad Tech
- Proven track record of meeting or exceeding sales quotas
- Solid understanding of programmatic advertising, DSPs, SSPs, and DMPs
- Familiarity with ad formats: display, video, native, CTV, and mobile
- Experience with CRM tools (Salesforce, HubSpot) and media planning software
- Strong understanding of CPM, CPC, CPA, and ROAS metrics
- Excellent communication, negotiation, and presentation skills
- Ability to work independently and in a fast-paced, target-driven environment
- Bachelor's degree in Marketing, Business, Communications, or related field
Nice to have
- Experience with ad platforms such as Google Ad Manager, The Trade Desk, Amazon DSP, or similar
- Knowledge of audience segmentation, data targeting, and attribution models
- Prior exposure to publisher-side or agency-side sales
- Understanding of GDPR, CCPA, and data privacy compliance in advertising
Manage / Customize the Existing Web Application and Products
Knowledge Required about SaaS Concept
Integration with other applications
Innovacx is a global enterprise innovation company with far-reaching customer success stories across On-premise and Cloud solutions with experience in many industries, including retail, consumer goods, manufacturing, insurance, Pharma, hospitality, financial services, airlines, hi-tech, and professional services. We put our customers' success at the center of everything we do. Serving customers across Europe, Asia, Middle East, the Americas, and Australia, with our unparalleled Product Development, Engineering and industry Solution Experience, we focus on constantly adding value to our customers through innovations.
Innovacx brings a unique combination of Domain, Product, and Technology expertise and an A+ team that has a passion for innovation, to ensure optimal business success out of our client's IT investment portfolio of CX products – Cloud, On-Premise, and Combination.
Visit us at www.innovacx.com
Job Details Role : Specialist - Enterprise Innovations
Responsibilities
• Work with clients across the globe to implement Cloud-based Enterprise Software Applications on Oracle Technologies.
• Implement Industry Best Practices using Oracle enterprise cloud applications namely CRM, ERP, HCM, etc.
• Enhance Oracle enterprise cloud applications using Oracle standard cloud technologies to meet the customer business requirements.
• Integrate and extend different enterprise applications to enable business processes by leveraging Oracle Platform as Service Cloud namely Oracle Integration Cloud, Oracle Visual Builder Cloud, Oracle Process Cloud, and several open technology tools.
• Design and build Mobile Apps & Web portals to deliver a superior customer experience.
An Ideal Candidate:
• 2024, 2025 Graduate from B.Tech/M.Tech(CSE/IT) OR MCA with strong coding Skills
• Min. of 7 CGPA or equivalent
• No backlogs
• Strong Coding, Problem-solving, and Analytical skills in any programming language (ReactJs, HTML/CSS ,JavaScript,C, C++,Java, SQL, or any other programming language)
• Excellent communication and interpersonal skills
• Self-motivated and hungry to learn
Key Skills required (Items in Bold are mandatory keywords) :
1. Proficiency in Python & Django
2. Solid understanding of Python concepts
3. Experience with some form of Machine Learning (ML)
4. Experience in using libraries such as Numpy and Pandas
5. Some form of experience with NLP and Deep Learning using any of Pytorch, Tensorflow, Keras, Scikit-learn or similar
6. Hands on experience with RDBMS such as Postgres or MySQL
7. Experience building REST APIs using DRF or Flask
8. Comfort with Git repositories, branching and deployment using Git
9. Working experience with Docker
10. Experience in deploying Django applications to AWS,Digital Ocean or Heroku
Amagi Media Labs is rapidly disrupting the TV broadcasting Industry as we know it. Founded in 2008, Amagi is now the largest TV AD Network with over 30 million advertising seconds and more than 400 TV channels working on Amagi’s Cloud Infrastructure and managed playout servers. To know more about what Amagi does please visit http://www.amagi.com">www.amagi.com
Technical Program Manager Job Description
Amagi is looking to expand its project/program management team responsible for managing end to end development and delivery of various ongoing software development programs and initiatives within Amagi. We are looking for people who are process oriented, have a strong technology background, who have experience in executing and managing large software projects in the past. The software development projects under execution are largely in the intersection of media and cloud technology domains.
Responsibilities
- End-to-end ownership of multiple short term and long term product development and delivery initiatives for Amagi's key products
- Working closely with cross-functional teams like engineering, product, quality assurance, operations and customer success teams.
- Articulating and defining program milestones for successful and timebound completion of initiatives by developing project plans in collaboration with all the stakeholders.
- Identifying and resolving process bottlenecks, dependencies and related challenges
- Enterprise program management : Apart from standard product offerings, for enterprise customers, Amagi offers tighter integration and customization of their workflows over the core product offerings. In this role you one manage end to end onboarding and going live for such enterprise customers. This involves
- Working with pre-sales/sales/onboarding/customer to get the requirements
- Prepare a detailed project plan & track it across teams; keep the stakeholders (Sales, ONB, Customer) updated on status and milestones
- Work with Enterprise Engagement Team in Broadcast Engineering closely to deliver according to the plan
- Get the customer trained on the platform before going live
- Formally hand off to support once the customer has gone live
- Create, publish and maintain well organised, comprehensive data and information about the initiatives to enable organization wide transparency and reporting
- Developing dashboards and success metrics to provide visibility to various stakeholders.
- Ensuring consistent and clear status reporting
- Prepare presentations and provide supporting data as needed
- Managing one or more programs involving product development initiatives belonging to various categories, like
- Cutting edge cloud technology intensive SaaS products
- Software solution involving media technology (eg, audio/video streaming)
- Web frontend and backend related products (built on latest web frameworks)
- Setting up processes, actively participating in improving and maintaining processes for product development and delivery initiatives to enable efficiency across organization
- Based on agile methodologies and project management best practices
- Training and evangelizing the participating teams on agile processes
- Managing executive stakeholders
- Helping the program management team as a whole to publish metrics, dashboards to bring visibility of various programs to the executive team.
- Helping the executive team to take directional calls on new and ongoing programs.
Desired Skills and Experience
We'll need you to have a good foundation for establishing technical and non-technical enablement needs for internal and external teams.
Required Skills:
- Communication skills: The candidate must be good at business communication, good at using all modern tools at disposal, be able to organize and lead meetings as and when required.
- Technical Knowledge: The candidate must have a strong technical background and must be well aware of software engineering technology stacks popularly used in technology heavy companies. The candidate must be able to write and present tech heavy documentation.
- Process Knowledge: The candidate must have experience in running process oriented programs and projects, must have knowledge of agile frameworks, and should be able to set up agile processes for existing and new product development initiatives.
- Data driven acumen: The candidate must be able to do qualitative and quantitative analysis on available data and metrics to take up calls and set directions for the team.
- Relationship management: The candidate must be able to maintain a good working relationship with various cross functional team members and key stakeholders.
Required Experience:
- Experience in running scrum ceremonies and managing related artifacts
- Hands on experience in project management tools (e.g. Jira)
- Domain experience: Prior experience in media technologies like OTT, audio/video technologies, AWS/GCP cloud based application or web application development
Formal Qualifications:
- Certifications (Preferable): Agile certifications - CSM® / PMI-ACP® / SaFE®
- Preferred Work Experience: 2 - 5 years
- Enterprise Program managers: 5-7 years in Project/Program management
- Educational Qualifications: BE/BTech + MBA (From Tier I/II institutes)
under one house, with each of its brands working together toward one mission: To help Indians lead more fulfilling lives surrounded by wellness and grace.
The founders of Mosaic, Revant and Dhyanesh have more than a decade of experience building,advising and investing in consumer brands. This has allowed them to understand the Indian consumer in a level of detail about their health, habits, and more.
Role
As the lead for the frontend development team at Mosaic, you will be the sole owner of the
entire FE development cycle for our consumer facing web products in ReactJS. Also, you will
be responsible for shaping up the entire system for scale and collaborating intensively with the backend and design teams to create the best consumer experiences. You would also need to control the mobile app development lifecycle on ReactNative.
Responsibilities
- Overlook development of all user-facing products in React
- Build reusable components and front-end libraries for future use
- Translate designs and wireframes into high quality code
- Optimize components for maximum performance across a vast array of web-capable devices and browsers
- Focus on code maintainability and performance of application
- Provide technical advice and assists in solving programming problems
- Use Server Side Rendering when applicable
- Enhance SEO, Analytics and overall frontend architecture for better performance
Requirements
- 4+ years of experience building frontend for consumer facing products
- 2+ years on ReactJS for consumer facing products
- 1+ years of Team Lead/Management experience
- Thorough understanding of architecting the frontend system with Server Side Rendering
- Good foundation in design and a knack for designing interactions and elegant interfaces
- Has led a mobile development effort on ReactNative
- Understands app development cycle
- Experience with NodeJS for Server Side Rendering/coordinating with the backend team
for API requirements
- Must come up with caching solutions where required to speed up the website load speed
and improve customer experience
• Should prepare the effective test data for the identified cases.
• Should be able to configure the test environment.
• As per the sprint planning, execute test cases and report the bugs.
• The test execution involves at the user interface level, including functional tests, UI
tests and workflow tests to identify system and software problems and their causes
• Work with automated test cases using already existing frameworks
• Work in agile Team and actively participate in agile events
• Be an advocate of high quality of the products you work on
About MoEngage
MoEngage is a fast-paced startup that’s helping companies run smart marketing efforts in their effort to reach the customer. We are a leading Marketing Technology Stack provider that is helping brands redefine their customer engagement in the mobile era. Brands use MoEngage to drive long-term, personalised and context-based engagement across channels to help achieve increased customer retention as well as customer LTV. Sitting at a conflux of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms, MoEngage technology analyses billions of data points generated by customers and their devices, to predict customer behavior and build marketing campaigns that proactively engage users.
In just four years since inception, MoEngage is working with leading brands across e-commerce, entertainment, travel, publishing and banking domains among others. With marquee clients like Vodafone, Oyo, Airtel, McAfee, MoEngage has over 125+ paying Customers in the Enterprise & Internet companies space in India, US, South East Asia & EU. With a global presence spanning 35 countries, MoEngage has offices in San Francisco, Berlin, Jakarta, and Bengaluru.
Today, MoEngage is an industry pioneer in the space and engages more than 350M devices. This includes approximately 40B events tracked per month, 30B+ messages sent, to millions of users across the globe.
As part of the Engineering team at MoEngage, here are some things you can expect:
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- Work with A players (some of the best talent in the country), and expedite your learning curve and career growth
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- Learn together from different teams on how they scale to millions of users and billions of messages.
- Explore the latest in topics like Data Pipeline, MongoDB, ElasticSearch, Kafka, Spark, Samza and share with the team
and more importantly have fun while you work on scaling MoEngage.
About Push team,
Push team is one of the core teams at MoEngage, responsible for sending close to a billion notifications everyday to help clients engage their users better. As a member of the Push team, you will be working on developing high performance solutions to deliver personalised and context-based notifications across various channels to help achieve increased customer retention as well as customer LTV. You will also be working on designing and building features to help clients to provide customised experience for end users allowing them to have a more personalised experience at scale. Here you will have a chance to own systems and develop features end to end i.e right from inception to deployment. Though we work at scale, reliability is of utmost importance for us and we build in house solutions like Campaign Watcher & AutoBatchRunner to ensure 100% transparency and delivery of notifications
- Scaling campaign sending system to ensure industry leading delivery times (40 Million notifications under 2 minutes)
- Rich campaign content delivery and templating support
- Build and develop features to have appealing and consistent experiences across channels which touch 200+ customers and 200+ million users!
Skill Requirements
- Proven experience in handling large infrastructure and distributed systems
- Familiarity with Python related technologies and frameworks like Django or Pyramid.
- Familiarity with at least one of the cloud computing infrastructure - GCP / Azure / AWS
- Familiarity with task queue frameworks like Celery or Pika is a plus.
- Tech Stack - Python, Falcon, Elastic Search, MongoDB, AWS (SQS S3), Linux, Map Reduce








