Customer Support Executive

WeAssemble is a leading IT solutions provider, specializing in innovative technologies and tailored solutions for businesses worldwide. With a focus on excellence and customer satisfaction, we strive to deliver cutting-edge solutions that drive business growth and success.

Job Description: 

We are currently seeking a talented Lead Generation Specialist with experience in IT sales, particularly in international markets, to join our team in Mumbai. The ideal candidate will have a proven track record of success in generating high-quality sales leads and fostering strong relationships with potential clients.

Company's Name :- WeAssemble

Weblink:- www.weassemble.team

Location :- Prabhadevi

Responsibilities:

Conduct research to identify potential clients and key decision-makers in target international markets.

Develop and implement strategies to generate quality sales leads through various channels, including cold calling, email campaigns, social media, and networking events.

Engage with prospects to understand their business needs and requirements, and effectively communicate the value proposition of our IT solutions.

Collaborate closely with the sales and marketing teams to develop targeted outreach campaigns and materials to support lead generation efforts.

Maintain accurate records of leads and interactions in the CRM system, and provide regular reports on lead generation activities and outcomes.

Requirements:

Bachelor's degree in Business, Marketing, or a related field.

Minimum of 3 years of experience in IT sales, with a focus on lead generation and business development in international markets.

Proven track record of success in generating quality sales leads and meeting or exceeding targets.

Strong understanding of IT products and services, with the ability to articulate technical concepts to non-technical audiences.

Excellent communication and interpersonal skills, with the ability to build rapport and establish relationships with clients and stakeholders.

Highly organized with strong attention to detail and the ability to manage multiple tasks and priorities effectively.

Proficiency in CRM software and other sales and marketing tools.

Benefits:

Competitive salary package with performance-based incentives.

Opportunities for professional growth and development.

Friendly and collaborative work environment.

Health insurance and other benefits as per company policy.

If you are a results-driven professional with a passion for IT sales and lead generation, and you're looking to take your career to the next level, we want to hear from you! Apply now to join our dynamic team at WeAssemble.

Thanks & Regards

Meghal

Hr Recruiter - WeAssemble 

Job Title: Channel Sales Manager - ERP & CRM Solutions

Location: Mumbai, Hyderabad, Remote

Experience: 4-6 yrs

Job Summary:

We are seeking a highly motivated and experienced Channel Sales Head to drive the channel partner strategy, business development, and revenue generation for our ERP and CRM product offerings across the Middle East, Asia, South Africa, US, and UK. This role requires a strategic leader with a strong background in building and managing channel ecosystems, driving sales through partners, and executing regional go-to-market plans. The ideal candidate will have a deep understanding of the ERP and CRM landscapes and the ability to recruit, enable, and scale high-performing partners while delivering measurable sales revenue growth.

Key Responsibilities:

Channel Partner Strategy & Development:

• Develop and execute a comprehensive channel sales strategy across the Middle East, Asia, South Africa, US, and UK regions to drive revenue growth for ERP and CRM solutions.
• Establish and nurture strong relationships with new and existing partners to drive sales and product adoption.
• Lead the development of go-to-market strategies and regional sales plans in collaboration with the channel partners.

Partner Enablement & Training:

• Design and implement training programs to ensure that partners have the skills and knowledge to successfully sell, implement, and support ERP and CRM solutions.
• Provide ongoing support and resources to partners, including sales enablement tools, marketing materials, and product updates.
• Drive partner certification programs and performance management to maintain a high standard of service delivery and sales performance.

Revenue Growth & Sales Execution:

• Work closely with channel partners to ensure they meet or exceed their sales quotas and targets.
• Collaborate with internal sales teams and marketing to support joint sales efforts, drive pipeline development, and close deals.
• Take ownership of generating sales revenue for the organization by fostering a results-driven sales culture among channel partners.
• Manage sales forecasts and ensure timely reporting of pipeline and partner performance to senior leadership.

Partner Ecosystem & Relationship Management:

• Build and maintain long-term, strategic relationships with key partners and stakeholders within the partner ecosystem.
• Conduct regular performance reviews with partners, identify areas for improvement, and work together on corrective actions to drive mutual success.
• Act as the point of contact for critical partner escalations and address any issues that may impact partner satisfaction or sales performance.

Market & Competitive Insights:

• Stay informed about market trends, customer needs, and competitor activities in the ERP and CRM markets to inform channel strategies.
• Provide insights on regional market dynamics and customer requirements to adjust product offerings and improve partner sales tactics.
• Collaborate with product management and marketing teams to align product messaging and promotional strategies with regional channel partners.

Reporting & Analysis:

• Provide regular reports on partner sales activities, progress against goals, and forecasts to senior leadership.
• Analyze channel performance data to identify trends, areas for improvement, and new business opportunities.

Key Qualifications:

Experience:

• 5-6 years of experience in channel sales, partner management, or business development, with a proven track record of success in the ERP and CRM markets.
• Extensive experience in managing channel partners across the Middle East, Asia, South Africa, US, and UK regions.

Skills:

• Strong leadership skills with the ability to influence and align cross-functional teams and partners.
• In-depth knowledge of ERP and CRM product landscapes, business processes, and customer needs.
• Excellent communication, negotiation, and interpersonal skills with the ability to build relationships at all levels.
• Ability to develop and execute strategic plans while maintaining focus on day-to-day operational execution.
• Results-driven, with the ability to manage multiple priorities and achieve sales targets.

Education:

• Bachelor's degree in Business, Information Technology, or a related field. MBA preferred.

Travel:

• Ability to travel as needed to engage with partners and support regional sales efforts.

Personal Attributes:

• Highly self-motivated with a passion for building and scaling business through partnerships.
• Collaborative, yet able to work independently and manage multiple complex relationships.
• Strong business acumen with a focus on results and long-term business growth.
• Excellent problem-solving and conflict-resolution skills.
• Ability to thrive in fast-paced, rapidly evolving environments.

Responsibilities

• Employ user-centered design practices to deliver extraordinary interactive game experiences
• Research the latest practices & industry standards from the Top notch games to create world-class immersive experience for players
• Evaluate designs quickly and craft creative high quality work
• Excellent understanding of visual design principles, style guidelines, design processes, and creative workflow
• Develop UI, graphic design, and interaction specifications/guidelines
• Ability to take on design problems independently, present and sell design concepts
• Finding creative ways to solve UX problems.
• Interface, and collaborate with key stakeholders to ensure the user experience reflects player needs and consistency.

Required Skills

• 3-5 years experience in UX Design.
• Expert-level skills in Adobe Photoshop and industry-standard prototyping tools such as Adobe XD, and Figma. 
• Experience in mobile interface design
• Strong portfolio of design projects.
• Hands-on experience or knowledge of Unity 3D and motion design is a plus.
• Excellent written and verbal communication
• Real passion for gaming
• Bachelor’s degree in graphic arts, interaction design, or equivalent industry experience in the design field.

Ready to work without a handbook, with a love for doing what’s never been done before!

Responsibilities:

Maintain and manage of current IT infrastructure.

Maintain and Manage current computer Network and Severs.

Provide right solution for user based query / requirement

Handle day to day IT related query / issue in given timeline.

Giving status report to Respective supervisor / Manager on daily basis.

Adherence to the expected roles and responsibilities w.r.t ISMS and QMS standards.

Required Skills:

Network and servers installation and configurations

Linux & Windows system management

Hardware and software installation and management

O365 and G-Suite Management

Client communication and follow up

Vendor communication, follow up

Linkby is a global VC funded software company founded by one of Australia’s top digital publishing entrepreneurs. Our software helps D2C e-commerce brands and publishers work together more effectively and profitably than ever before. We’re currently building our engineering team globally to support our rapid growth. We have a remote-first culture while also having office hubs in Toronto, London & Sydney.

We are looking for a seasoned full-stack engineer to join our team to help build out and manage our entire web infrastructure. You will work as part of a team to develop fast, well-tested, and performant code across various web projects in the adtech vertical.

As a Full Stack Developer, you should be comfortable around both front-end and back-end development (predominantly in Javascript), development frameworks and third-party libraries. You will be responsible for the full software development life cycle, from conception to deployment.

Responsibilities

Design and deployment of database and backend storage systems (eg. relational database, key-value/blob stores) Design and implementation of low-latency, high-availability, and performant applications Design and construction of REST APIs Integrating front-end UI with the constructed APIs “Pixel-perfect” implementation of approved UI and designs Building reusable components and front-end libraries for future use Design and implementation of continuous integration and deployment Test software to ensure responsiveness and efficiency Implementation of security and data protection Integration with third-party services and software

Required Skills & Experience

At least three years’ experience with: Writing HTML, CSS, and JavaScript. Being up on latest practices is a must, e.g., HTML5, CSS3, and ECMAScript 6 (minimum) Back-end development with Node.js Front-end development with Vue.js Database design and management with PostgreSQL Highly proficient with the JavaScript language and its modern ES6+ syntax and features Understanding the nature of asynchronous programming and its quirks and workarounds Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM Experience with development & deployment using containerisation technology (eg. Docker) Experience with cloud infrastrastructure management & deployment on AWS (eg. ECS, Lambda, SQS, SNS, Kinesis) Familiarity with automated JavaScript testing, specifically testing frameworks (eg. Jest or Mocha) Familiarity with CSS preprocessors, bundlers, and associated languages/syntaxes/libraries (eg. Sass, Less, Webpack) Proficient understanding of code versioning tools (eg. Git) Ability to understand business requirements and translate them into technical requirements Open-mindedness and ability to learn new programming languages & tools to best serve the project at hand Appreciation for clean and well documented code Excellent verbal & written communication skills

Preferred Skills & Experience

Experience with React.js & TypeScript will be highly regarded Knowledge of other backend languages such as Golang, Rust, OpenResty Experience with adtech/martech technology Experience with Machine Learning/AI/Data Science Experience working with large scale/high traffic applications Experience with other cloud infrastructure providers (eg. Google Cloud, Azure) We offer flexibility and a strong team culture with additional leave and health benefits for your location. We can't wait to see your application