Customer Support Specialist

Company Name – Wissen Technology

Group of companies in India – Wissen Technology & Wissen Infotech

Work Location – Whitefield, Bangalore

Website and Company profile:

www.wissen.com

LinkedIn Page:

https://www.linkedin.com/company/wissen-technology/

While you may already know about Wissen and the company history, here is a quick rundown for you.

About Wissen Technology:

·    The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015.

·    Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains. We help clients build world class products.

·    Our workforce has highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.

·    Wissen Technology has grown its revenues by 400% in these five years without any external funding or investments.

·    Globally present with offices US, India, UK, Australia, Mexico, and Canada.

·    We offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

·    Wissen Technology has been certified as a Great Place to Work®.

·    Wissen Technology has been voted as the Top 20 AI/ML vendor by CIO Insider in 2020.

·    Over the years, Wissen Group has successfully delivered $650 million worth of projects for more than 20 of the Fortune 500 companies.

·    We have served client across sectors like Banking, Telecom, Healthcare, Manufacturing, and Energy. They include likes of Morgan Stanley, Goldman Sachs, MSCI, StateStreet, Flipkart, Swiggy, Trafigura, GE to name a few.

About Role :

Key Responsibilities

• Build and maintain data transformation pipelines using java Spark
• Develop and optimize large-scale/CPU intensive data processing using Apache Spark
• Orchestrate workflows using Airflow
• Implement data quality checks, testing, and monitoring for pipeline. Good to have exposer into managing metadata, cataloguing, and lineage
• Support schema evolution, backfills, and incremental processing
• Ensure pipelines meet SLAs for freshness, reliability, and performance
• Expertise/working knowledge in Spark and HBase(semantic layer, virtual datasets, Reflections)

Required Skills & Qualifications

• Strong hands-on experience with 
• HBase
• Apache Spark
• Experience with HBase or similar lakehouse query engines
• Airflow 
• Understanding of data catalogs and lineage (e.g., OpenLineage, DataHub, Apache Polaris , openlineage)
• Proficiency in Java
• Experience with Git-based development and CI/CD

Nice-to-Have Skills

• OpenTable format/Iceberg ,Apache Arrow
• CDC-based analytics pipelines
• Cloud platforms (AWS)
• Kubernetes-based data platforms

Job Responsibilities

▪️ Develop, maintain, and enhance iOS applications using Swift and the iOS SDK.

▪️ Build user interfaces using UIKit / SwiftUI, Auto Layout, and Interface Builder.

▪️ Implement and maintain application architecture using MVC / MVVM.

▪️ Integrate REST APIs, handle JSON parsing, and work with third-party SDKs.

▪️ Manage App Store deployments, including certificates and provisioning profiles.

▪️ Optimize application performance, memory usage, handle debugging effectively.

▪️ Ensure code quality, scalability, and adherence to iOS best practices.

▪️ Collaborate with Backend, Android, QA, and Product teams for smooth delivery.

▪️ Work independently on assigned tasks and deliver within defined timelines.

🎯Required Skills & Qualifications

▪️ Minimum 4+ years of experience in iOS application development.

▪️ Strong hands-on expertise in Swift.

▪️ Good understanding of iOS app lifecycle and architecture.

▪️ Experience with version control systems such as Git.

▪️ Strong problem-solving and communication skills.

Position: Business Development Executive(Work from Office only)

Experience: 1 -3 year

Location: Iskcon - Ambli Road, Ahmedabad

Skill: Excellent Communication

Key Responsibilities: 

• International business development and lead generation for Web Applications, Websites/portals, Enterprise IT solutions, and Product engineering by focusing on .NET applications, Enterprise IT services, and other technology and tools.  
• Achieve monthly, quarterly, and yearly targets established by Sales Head. 
• Focus on generating new leads to increase sales through cold calls, references, bids, email campaigns, etc. 
• Build sales pipeline 
• Strong Follow-up and analytics skill  
• Maintaining customer relationships and ensuring customer loyalty through excellent customer service and meeting all client needs appropriate to their business. 
• Participate in formulating essential business development strategies. 
• Provide support to the division manager for all sales-related tasks. 
•  Maintained accurate records and generate relevant reports/documents for the Sales/Marketing Department. 
• 
  

Desired Candidate Profile:  

• A minimum of 1 year of hands-on experience in a similar profile, preferably in IT companies, and a proven background in business development are required. 
• Strong interest in business development, sales, and client relationship management, preferably in the IT sector. 
• Willingness to learn and understand the end-to-end sales cycle. 
• Comfortable with cold calling and follow-up strategies. 
• Ability to work independently as well as collaborate within a team. 
• Basic knowledge of Microsoft Office or similar programs. 
• Eagerness to learn about portals, web applications, web development, e-commerce, and IT services. 
• Excellent communication skills, both verbal and written, with confidence in engaging potential clients. 
• Self-motivated, enthusiastic, and eager to grow in a dynamic work environment. 
• Open to working in shifts (UK, Europe, and USA (EST)). – 12:00 PM to 9:00 PM

For more information about us refer below website: www.GirirajDigital.com

About the company

KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.

Company Profile -  https://kpmg.com/in/en/home.html

Job Description

Position: US Tax Content Subject Matter Expert (SME)

Overview:

We are seeking experienced US Tax Content SMEs to join our expanding US Tax Content team in Bangalore, India. This role is pivotal in understanding, configuring, and testing annual US tax updates, focusing on Tax Form Graphic development, and tax product-specific feature enhancements.

Education Qualification: US CPA/post-graduate.

Experience:  1-2 and 3-4 years in US tax (corporate, partnership, fiduciary sectors). Interest in Canadian tax is a plus.

Technical Skills: Understanding of US tax law and comfort with technology. Experience with tax tools like CCH, Lacerte, TurboTax, etc. is advantageous.

Location:  Bangalore

Employment Type:  Contract basis

Responsibilities:

• Support in identifying and documenting the US tax updates
• Configure and test annual tax updates in tax tools
• Support in developing and updating visual representations of tax forms
• Support in implementation of implement changes to barcode systems for efficient data capture.
• Understand changes to forms/instructions, make changes in the software, then test and release the software.
• Supporting in enhancing and adding new features to the tax softwareUSA 

JOB TYPE : IT RECRUITER

SHIFT : NIGHT (US) 

QUALIFICATION : HS & ABOVE

AGE : 25 & ABOVE (for experienced candidates) 20 & above (for freshers) 

Requirements for experienced candidates: 

Experience : 

1. 1 years & above of relevant experience.

2. In-depth knowledge of hiring practices and existing laws with respect to the US market.

3. Experience in building the talent pool for the IT department of the company.

Experience in recruiting US Citizens and Green Card holders.Knowledgeable about different US work Visas like H1B, E3, and TN.

Familiarity with different US Tax terms is required (1099/W2/Corp-Corp).

Strong understanding of technical requirements.

Ability to display deep sourcing skills and excellent candidate assessment skills.

Should be self-motivated as well as a team player.

The ability to think analytically so as to consider all applicants and recommend the right fit for the organization.

5. Should have excellent oral and written communication skills as well as the ability to network in order to build an exemplary IT department for the company.

6.Proficient in English.

Requirements For Freshers candidates : 

1. Proficient in English

2. IT recruiters may need to have knowledge of IT and technical concepts. They may also need to be proficient in recruiting techniques like head hunting, calling, and networking. 

Responsibilities : 

* Manage the entire life cycle of the recruitment process for clients in the US.

* Work closely with the Recruiting leads and hiring managers.

* Work on strategic global hiring programs.

* Develop an action plan for recruiting the best fit for the organization.

* Procure people for different IT Requirements.

Use niche platforms related to IT, to source potential candidates.

* Personally conduct interviews, document the same, and report as the need arises.

* In addition to executing individual responsibility should be able to work in unison with the other departments with the Company’s growth perspective in mind.

* Keeping abreast of the industry trends.

We are looking for an ambitious and energetic Research and Market Entry Strategist to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Responsibilities:

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople 

• Working with hiring managers to understand immediate and future requirements in the various business units
• Handle recruitment activities from gathering the requisitions, sourcing, screening, interviews, offers, follow-up till the candidate joins
• Implementing hiring strategies that can attract top talent with required skillsets
• Building an effective pipeline of candidates and managing candidate relationships
• Choosing the optimum recruitment channel with a special focus on new age sourcing techniques
• Ensuring delivery within agreed timelines and a formal tracking process/ reporting/ metrics
• Handling salary mapping, offer negotiation and following up with the candidates
• Managing reporting, analytics and key recruitment SLAs like cost per hire, recruitment cost ratio, source mix, offer to join ratio, hiring TATetc./ processes and compliance
• Stakeholder Management

What you need to have:

• Minimum 3+ years of experience in the recruitment domain
• Proven track record of hiring candidates, across levels in Engineering and Product functions
• Good communication and interpersonal skills
• Good with reports and creating dashboards
• Awareness of the latest sourcing channels and techniques
• Creative approach to work

About the Role

In this role, you'll work on design, implementation, and test for Dremio's system internals. If you want to be part of a fast-moving, fun, and accomplished team, we'd love to hear from you.

Responsibilities & ownership

• Own design, implementation, testing, and support of next-generation features related to scalability, reliability, robustness, usability, security, and performance of the product.
• Capable of working Individually and collaboratively with other engineers.
• Collaborate with support and field resources to make sure that customers are successful with Dremio

Requirements

• Fluency in Java and/or C++ with 3 to 5+ years of experience developing production level software
• Strong foundation in data structures, algorithms, multi-threaded and asynchronous patterns and their applications towards developing scalable systems
• Experience developing scalable distributed systems and deploying, scaling, and managing microservices
• Experience with  containers and kubernetes for orchestration and container management in private and public clouds (AWS, Azure, Google Cloud) a plus
• Excellent communication skills and affinity for collaboration and teamwork
• Interested in and motivated to be  part of a fast-moving startup with a fun and accomplished team
• Startup experience a plus
• B.S. or M.S in Computer Science or a related technical field or equivalent practical experience

Skills:

1. Should have good strong knowledge in ASP.NET MVC 3.0 and above
2. 3+ Years Of Experience in .Net Framework, C#, WCF, ASP.Net, MYSQL, SQL Server 2005/ 2008.
3. 2+ Years Of Hands-on Experience on MVC
4. Well-versed with Javascript, Jquery, AJAX, Web-services, Threading.
5. Good understanding of HTML5, CSS3, Web Services, XML, XSLT, Object Oriented Design, with experience working in high transactional applications.
6. Have strong concepts of OOPS.
7. Experience with Cloud computing (AWS Amazon Web Services/Windows Azure) will be an added advantage
8. Practical experience with Agile methodologies