Customer Support Specialist

ROLES AND RESPONSIBILITIES:

We are seeking a highly experienced Senior Data Engineer with strong architectural capability, excellent optimisation skills, and deep hands-on experience in modern data platforms. The ideal candidate will have advanced SQL skills, strong expertise in Databricks, and practical experience working across cloud environments such as AWS and Azure. This role requires end-to-end ownership of complex data engineering initiatives, including architecture design, data governance implementation, and performance optimisation. You will collaborate with cross-functional teams to build scalable, secure, and high-quality data solutions.

Key Responsibilities-

• Lead the design and implementation of scalable data architectures, pipelines, and integration frameworks.
• Develop, optimise, and maintain complex SQL queries, transformations, and Databricks-based data workflows.
• Architect and deliver high-performance ETL/ELT processes across cloud platforms.
• Implement and enforce data governance standards, including data quality, lineage, and access control.
• Partner with analytics, BI (Power BI), and business teams to enable reliable, governed, and high-value data delivery.
• Optimise large-scale data processing, ensuring efficiency, reliability, and cost-effectiveness.
• Monitor, troubleshoot, and continuously improve data pipelines and platform performance.
• Mentor junior engineers and contribute to engineering best practices, standards, and documentation.

IDEAL CANDIDATE:

• Proven industry experience as a Senior Data Engineer, with ownership of high-complexity projects.
• Advanced SQL skills with experience handling large, complex datasets.
• Strong expertise with Databricks for data engineering workloads.
• Hands-on experience with major cloud platforms — AWS and Azure.
• Deep understanding of data architecture, data modelling, and optimisation techniques.
• Familiarity with BI and reporting environments such as Power BI.
• Strong analytical and problem-solving abilities with a focus on data quality and governance
• Proficiency in python or another programming language in a plus.

PERKS, BENEFITS AND WORK CULTURE:

Our people define our passion and our audacious, incredibly rewarding achievements. The company is one of India’s most diversified Non-banking financial companies, and among Asia’s top 10 Large workplaces. If you have the drive to get ahead, we can help find you an opportunity at any of the 500+ locations we’re present in India.

We are looking for an experienced and creative Graphic Designer to join our team! As a Graphic Designer at our company, you will be responsible for editing, and producing photos, gifs, and all kinds of content related to imagery, plus be a part of our email marketing team.

As video has become the best way to communicate the company's messages on online platforms, your position will play an important role in our company's success.

You’ll edit them accordingly per the requirements.

This Job is Work from the office in Malad East & offers no work-from-home opportunities.

Experience and complete knowledge of:

• Adobe Photoshop, AI, & Lightroom.
• Experience as a graphic designer or in a related field.
• Demonstrable graphic design skills with a strong portfolio.
• A strong eye for visual composition.
• Effective time management skills and the ability to meet deadlines.

Is software engineering your passion? Are you always hungry for challenges? Do you like to take risks?  Do you always crave to learn more and more? Do you like to help others solve their problems? Do you like to solve complex problems by simple methods?

• Culture to promote learning and growth by relentless focus on innovation.
• A team of aces to work with.
• Streamlined engineering processes woven around Agile methodology with the help of tools.
• Design led engineering focus.
• Opportunity to work on B2B and B2C products in various domains like healthcare & education.
• Opportunity to work on cutting edge technologies like IoT, Azure, AWS, Power BI, ML, Data Analytics etc.

• At least 4 years of experience in software development.
• High proficiency of OOP.
• More than 3 years of writing code in C#.
• Strong knowledge of SQL, writing stored procedures and advanced aggregation concepts in SQL.
• Expertise in web application development using ASP.NET MVC and creating Web APIs on .NET Core.
• Proficiency in modern Javascript (ES6 and up) and/or Typescript.
• At least 1 year experience in Angular. 
• Experience with developing applications for Azure PaaS will be preferred.
• Ability to troubleshoot and debug applications for functional and common problems.

• Working experience with Scrum methodology.
• Good written and Verbal Communication Skills.
• Understanding of commonly used design principles and design patterns.
• Working experience in writing automated unit tests using MSTest or any other similar framework

We are looking for Senior Web QA Test Engineer (Manual + Automation)

When building software, you go through many stages. From initial requirements to product launch, it’s integral to ensure that everything works according to specification.

That’s why we’re looking for a quality assurance engineer to help us maintain our world-renowned level of quality and reliability.

By joining our team, you will take part in various projects, assessing software quality by designing and implementing software testing processes. You will take ownership of code quality through exploratory and automated tests. You will hunt bugs, identify issues, report them, and see that they’re dealt with.

There are no shortcuts in achieving greatness: It’s a lot of work. But once you’re at the top, you’ll enjoy the view.

• Review and analyze requirements, specifications, and technical design documents, providing timely feedback
• Develop detailed, comprehensive, and well-structured test plans and test cases
• Prioritize and plan testing activities
• Play the role of test engineer: Design, develop, and execute automated tests
• Identify and report issues found, then verify that issues are resolved
• Perform regression testing

• Proven work experience in software quality assurance
• Strong knowledge of software QA methodologies, tools, and processes
• Hands-on experience with automated testing tools
• A keen eye for detail and a commitment to excellence
• Be willing to help your teammates, share your knowledge with them, and learn from them
• Be open to receiving constructive feedback and turning it into process improvements

• Deepening the relationship with B2B2C channel
• Strengthening the relationship with existing customers
• Selling the company's diabetes management plans through outbound calls to a set of pre generated leads
• Managing relationship with onboarded customers and taking feedback and resolving customer queries
• Receiving in-bound calls from the customer and helping them to understand the company's plans and offerings
• Being the second point of contact for partner doctors and hospitals and visiting them when required, to resolve their queries
• Understanding customers’ requirements from the product standpoint and developing an in depth understanding of the healthcare eco-system

Desired Candidate Profile

• At least a graduate in any stream from a reputed university
• A decent understanding of the sales and customer acquisition processes
• Good social skills with ability to understand customer needs and developing relationships with people
• Past experience in successfully closing sales deals remotely is a must
• Openness to move around in NCR and meet doctors
• Past experience of 3-5 years in similar roles either with healthcare start-ups or in a similar role in related or other industries
• Fluency in English and Hindi is a must
• Proficiency in using internet and tools such as Microsoft Word and Microsoft Excel 

About ShareNest:

ShareNest exists to enrich lives by democratising second home ownership and making it enjoyable and bringing it within reach for most people. Our innovative co-ownership model is the easiest, smartest and most responsible way for people to experience the joy of a second home. We provide all the benefits of true ownership without the hassles through our simplified legal structure, easy and equitable scheduling, and dedicated property management.

Founded by former Business Head of Nobroker, ShareNest has secured more than $1.2million in growth financing which will help build a base for the business and a dream team to take it towards new heights.

With the mission of solving the issues faced while investing in the second home space and now within reach with making unforgettable memories with your loved ones.

About this Opportunity :

- The ShareNest sales team provides best-in-class business to consumer sales experience in introducing the co-ownership model and bringing on new prospective buyers within specified markets.

- In this role, you will be responsible for sourcing new sales opportunities through inbound leads, pipeline follow-up and outbound outreach to drive revenue by acquiring new ShareNest owners. You- ll bring insight and energy to create lasting first impressions to prospects by providing them with a friendly and exceptional experience through a consultative sales approach while driving the value of the Pacaso model.

- The Sales Meastro is part of a market team that supports the top to middle funnel sales conversations and partnering with a field sales team to close prospective owners. The role requires a strong mindset, high-level work ethic, and a closer mentality.

- This is a unique opportunity to be a part of a seasoned team of successful leaders in the real estate and property tech space.

What You'll Do:

- Curate prospective buyers and move customers through the sales funnel and cycle

- Nurture potential prospects consistently through diligent follow-up

- Consistently meet/exceed sales targets set at a market, podded level

- Make over 80+ calls a day, 20+ presentations a week in a virtual environment

- Partner with Sales Manager (other name) counterpart to drive the prospect down funnel to close

- Prepare and provide accurate forecasts to management on a weekly basis

- Maintain and expand your database of prospects within your assigned market

- Run a sophisticated sales pipeline management for new outbounds and nurturing

- Understand and build a deep understanding of the assigned market

- Be mission driven, a cultural carrier and ability to work in a team environment

- Travel 10% of the time for team collaboration and market support

You- re great fit if you have:

- 3+ years of experience in new acquisitions sales

- Loyalty and to believe in the Mission and Vision of the Company.

- Proficient Communication skills and fluency in the English language.

- Track record of over-achieving sales targets

- Experience working with CRM systems

- You- re achievement driven, competitive, with high ethical values and professionalism

- Ability to prioritize and be organized with time management

- Ability to learn quickly and work effectively in a virtual environment.

- Strong written and verbal communicator with internal and external awareness.

- Willingness to work varied schedules based on market needs.

- BA or college degree preferred.

You- ll love working at ShareNest because of our ...

- Amazing purpose-driven team and culture.

- Being part of a growing professional team and contributor to make into a unicorn within 5 years.

- Competitive salary and stock options.

- Medical Insurance for the said team member.

- Paid maternity and paternity leave.

- Generous incentives for above average performance

- Company-sponsored meet-ups.