Customer Support Specialist

Must have skills:

1. GCP - GCS, PubSub, Dataflow or DataProc, Bigquery, Airflow/Composer, Python(preferred)/Java

2. ETL on GCP Cloud - Build pipelines (Python/Java) + Scripting, Best Practices, Challenges

3. Knowledge of Batch and Streaming data ingestion, build End to Data pipelines on GCP

4. Knowledge of Databases (SQL, NoSQL), On-Premise and On-Cloud, SQL vs No SQL, Types of No-SQL DB (At least 2 databases)

5. Data Warehouse concepts - Beginner to Intermediate level

Role & Responsibilities:

● Work with business users and other stakeholders to understand business processes.

● Ability to design and implement Dimensional and Fact tables

● Identify and implement data transformation/cleansing requirements

● Develop a highly scalable, reliable, and high-performance data processing pipeline to extract, transform and load data

from various systems to the Enterprise Data Warehouse

● Develop conceptual, logical, and physical data models with associated metadata including data lineage and technical

data definitions

● Design, develop and maintain ETL workflows and mappings using the appropriate data load technique

● Provide research, high-level design, and estimates for data transformation and data integration from source

applications to end-user BI solutions.

● Provide production support of ETL processes to ensure timely completion and availability of data in the data

warehouse for reporting use.

● Analyze and resolve problems and provide technical assistance as necessary. Partner with the BI team to evaluate,

design, develop BI reports and dashboards according to functional specifications while maintaining data integrity and

data quality.

● Work collaboratively with key stakeholders to translate business information needs into well-defined data

requirements to implement the BI solutions.

● Leverage transactional information, data from ERP, CRM, HRIS applications to model, extract and transform into

reporting & analytics.

● Define and document the use of BI through user experience/use cases, prototypes, test, and deploy BI solutions.

● Develop and support data governance processes, analyze data to identify and articulate trends, patterns, outliers,

quality issues, and continuously validate reports, dashboards and suggest improvements.

● Train business end-users, IT analysts, and developers.

Minimum 1-5 years of proven sales track record and ability to meet targets.

● Should have an interest in Business Development (B2C/ B2B) for Software Application

● products/solutions.

● Meet prospective clients, execute effective product demonstrations, emphasize product features

● and benefits with a focus on the value of the solution.

● Meet with Committee Members of Apartments and societies to understand the scope of business and

● their expectations.

● Prospect, educate, qualify, and generate interest for Sales Opportunities.

● Onboarding new apartments on the NoBrokerHood platform will be a major KRA for a BD.

● Researching potential leads from the open market, web searches, or digital resources

Responsibilities:

 • Managing all Network equipment and ensuring uptime

 • Attend the Incident Management calls.

 • Create diagrams as per the requirements with respect to process and locations.

 • Making configuration changes to devices, if any

 • To keep updating the documents.

 • Monitoring the network to determine capacity usage and escalate/ recommend necessary steps wit seniors.

 • Resolution of network faults within the time

 • Identifying LAN/WAN faults and resolving them through vendors providing maintenance services

 • Updating documentation of the LAN, like IP address register, PC IDs, Router configurations, hardware, network diagrams as and when changes happen.

 • Providing second level support for any network problems and troubleshooting the same in coordination with the vendor.

 • Creation of external and internal networks

 • Planning, implementation, and configuration of monitoring and maintenance network hardware and telecommunications links, including routers, switches, IDS, load-balancing, etc for expansions of network

 • Implementation and maintenance of network architecture components for managed services, including OS installation hardening management, implementation and maintenance of network monitoring tool sets

 • Establish and maintain a redundant network operations environment, including substantial software and hardware fail-over, monitoring and testing the configuration performance

 • Manage proper testing of the network environment, including simulations, stress testing, and benchmarks for both preventive maintenance and reporting purposes

 • Implementation and maintenance with consistent improvement of network security measures

 • Installation of router switches and LAN /WAN equipment

Sr. Offensive Security Engineer:

Security engineers at Egnyte are involved in every stage of the SDLC pipeline to highlight security vulnerabilities and provide expert advice on reducing them. By promoting security principles, ongoing penetration testing, and developing “paved roads,” we’re able to provide our customers with a secure and reliable product.

We’re looking for a senior engineer who’s well-rounded in terms of application security and has in-depth expertise in offensive security/red teaming focused on product security. 

You will be working closely with other security engineers will enable you to develop your expertise in a wide range of areas of your choosing.

To excel at this role, you need to be passionate about and proficient in hacking. We’re looking for someone who loves breaking into systems and is happy to help secure them by collaborating with software engineers by sharing expertise and providing actionable advice on remediation of identified issues.

WHAT YOU’LL DO:

• Perform high-quality penetration tests of Egnyte applications independently, or as part of a team
• Designing comprehensive plans for the security engagements and thoroughly documenting findings, gaps, and remediation recommendations
• Contributing to team tooling, innovation, and improvements
• Communicating and collaborating with other teams, product owners, engineering managers, and leadership to influence, prioritize, and drive the resolution of discovered security findings

YOUR QUALIFICATIONS:

• 5+ years of experience in a penetration testing or similar offensive security role
• 5+ years of professional experience with security engineering practices, including: web application security, mobile application security, authentication and authorization and other security disciplines
• 3+ years of experience with dynamic and manual code auditing to identify security issues
• 3+ years of experience with interpreted or compiled languages (e.g. Python, Java)
• Experience with threat modeling, design review, or other threat analysis techniques

Bonus points:

• Experience with mobile application penetration testing
• Knowledge of cloud service providers, especially Google Cloud
• Experience in various security domains (e.g. system and network security, authentication and security protocols, cryptography, application security, incident response)
• Experience in developing security tooling and automation
• Experience in CTFs, CVE research, and/or Bug Bounty programs

Designation: Product Manager or Senior Product Manager :CPaaS

Job Summary:

The Product Manager will be responsible for overseeing the entire product lifecycle, from conception to

market launch. This role involves working closely with cross-functional teams, including sales, legal, and

regional teams, to develop and implement effective product strategies. The ideal candidate will have a

strong background in market research, competition analysis, and the ability to manage multiple projects

simultaneously.

Key Responsibilities:

 Define and communicate the product vision and strategy for the CPaaS offerings.

 Develop and maintain the product roadmap, ensuring alignment with company goals and

market demands.

 Conduct market research and competitive analysis to identify opportunities and threats.

 Collaborate with engineering teams to define product requirements and specifications.

 Prioritize product features and enhancements based on customer feedback, market trends, and

business goals.

 Manage the product development lifecycle from concept to launch, ensuring timely delivery and

high quality.

 Gather and analyze customer feedback to understand their needs and pain points.

 Stay informed about industry trends, emerging technologies, and competitor activities.

 Use data-driven insights to guide product decisions and improvements.

 Work closely with marketing to develop go-to-market strategies, including positioning,

messaging, and pricing.

 Collaborate with sales and customer support teams to ensure they are well-equipped to sell and

support the CPaaS products.

 Coordinate with legal and compliance teams to ensure product offerings meet regulatory

requirements.

 Define and track key performance indicators (KPIs) to measure product success.

 Analyze product performance and customer usage data to identify areas for improvement.

 Prepare regular reports and presentations for senior management on product performance and

strategic initiatives.

 Engage with customers to gather feedback and build relationships.

 Act as a product evangelist, representing the CPaaS products at industry events, conferences,

and customer meetings.

 Provide support and guidance to key customers during product adoption and integration.

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

Responsibilities:-

• Cold Calling to the prospects
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Analyze the market and establish competitive advantages
• Track metrics to ensure targets are hit

Qualifications:-

• Bachelor's degree 1 year in the sales industry
• Experience in full sales cycle including deal closing Demonstrated sales success
• Strong negotiation skills
• Strong communication and presentation skills
• IT sales is mandatory

• Preferred Education & Experience:

• Bachelor’s or master’s degree in Computer Engineering, Computer Science, Computer Applications, Mathematics, Statistics or related technical field or equivalent practical experience. Relevant experience of at least 3 years in lieu of above if from a different stream of education.

• Well-versed in and 5+ years of hands-on demonstrable experience with:
  ▪ Object Oriented Modeling, Design, & Programming
  ▪ Microservices Architecture, API Design, & Implementation
  ▪ Relational, Document, & Graph Data Modeling, Design, & Implementation

• Well-versed in and hands-on demonstrable experience with:
  ▪ Stream & Batch Big Data Pipeline Processing
  ▪ Distributed Cloud Native Computing
  ▪ Serverless Computing & Cloud Functions

• 5+ years of hands-on development experience in Java programming.

• 3+ years of hands-on development experience in one or more libraries & frameworks such as Spring Boot, Apache Camel, Akka, etc.;
  extra points if you can demonstrate your knowledge with working examples.
  2+ years of hands-on development experience in one or more Relational and NoSQL datastores such as Amazon S3, Amazon DocumentDB, Amazon Elasticsearch Service, Amazon Aurora, AWS DynamoDB, Amazon Athena, etc.

• 2+ years of hands-on development experience in one or more technologies such as Amazon Simple Queue Service, Amazon Kinesis, Apache Kafka, AWS Lambda, AWS Batch, AWS Glue, AWS Step Functions, Amazon API Gateway, etc.

• 2+ years of hands-on development experience in one or more technologies such as AWS Developer Tools, AWS Management & Governance, AWS Networking and Content Delivery, AWS Security, Identity, and Compliance, etc.

• Well-versed in Virtualization & Containerization; must demonstrate experience in technologies such as Kubernetes, Istio, Docker, OpenShift, Anthos, Oracle VirtualBox, Vagrant, etc.

• Well-versed with demonstrable working experience with API Management, API Gateway, Service Mesh, Identity & Access Management, Data Protection & Encryption.

• Hands-on experience with demonstrable working experience with DevOps tools and platforms viz., Jira, GIT, Jenkins, Code Quality & Security Plugins, Maven, Artifactory, Terraform, Ansible/Chef/Puppet, Spinnaker, etc.

• Well-versed with Storage, Networks and Storage Networking basics which will enable you to work in a Cloud environment.

•  Experience : 5+Years

• Job Location : Remote/Pune

Job Title: Senior Java Developer

Department: Technology and Research

Reports to:  Technical Lead

Context

Sampana Digital (SDPL) (http://www.sampanadigital.com">www.sampanadigital.com)  is a digital technology company that provides end-to-end product engineering and digital transformation services. Our engineering services includes web & mobile application development, user experience design, cloud, testing and infrastructure managed services to transform businesses digitally. We also enable enterprises with contextual and personalized two-way multi-channel mobile communications, including SMS, voice, email and PWA technology.

We believe in small teams of smart, committed, and diverse individuals coming together and form a breakthrough insight. We are a team of passionate professionals to craft an unbeatable culture and services.

Come and join us!   

Role Description

We are looking for a Senior Java Developer with experience in building high-performing, scalable, enterprise-grade applications.

You will be part of a talented software team that works on mission-critical applications, and your roles and responsibilities include managing Java/Java EE application development while providing expertise in the full software development lifecycle, from concept and design to testing.

Job Responsibilities:

• Work with and direct the team’s software engineers in setting the standards for coding, testing and software quality
• Collaborate closely with the team’s BAs on the efficient transition of BDD’s and Swaggers to the engineers as part of the overall workflow.
• Oversee and manage the scope, timeline, and goals forth delivery of working software
• Oversee and assist in the production of comprehensive documentation
• Oversee and provide support to production cutovers and migrations as required
• Lead the analysis and resolution of technical and application problems
• Supporting the Scrum Master
• Participate in and support backlog grooming, sprint planning, daily stand-ups, reviews, retrospectives, release planning, demos and other Scrum related meetings
• Provide clear reporting on the status of the scope, timeline and progress for the delivery of working software
• Assist in setting up a robust out of hours support process
• Assist in the prioritisation of bugs and defects
• Providing Guidance and Mentoring
• Participate in peer reviews of solution designs and related code
• Provide technical leadership to the teams’ software engineers through coaching and mentorship
• Identify and encourage areas for growth, education and development within the team

General

• Self-Starting Leader capable or working under pressure
• Curious and engaged in Continuous Learning and Professional Development
• Strong DevOps experience
• Java and Spring Developer with +5 years’ experience with the following skills
• Java 1.8+
• Spring
• Microservices with Spring-boot
• Spring cloud config
• Unit tests with Spring-boot
• Docker
• Openshift/Kubernetes
• Basic understanding of API gateways
• OpenAPI (Swagger) specification.

Understanding of basic networking concepts

• Integration into backends via various protocols (SOAP,REST, XML-RPC etc) 
• CI/CD (Jenkins, pipelines etc)

The following additional skills would be advantageous:

• Spring reactive
• APIGEE
• Azure DevOps
• Pivotal Kubernetes
• Linux
• Azure Pipelines

Job Description

• Develop p2p infrastructure systems to support blockchain interoperability
• Improve engineering standards, tooling, and processes
• Coding with concurrency, efficiency and scalability as primary motive
• Rigor on Unit testing, coverage and best practices
• Document systems, build runbooks, and automate those processes
• Being hands on by writing, testing, and deploying high-performance networking code.

Required qualifications

1+ years of experience in Golang, Strong knowledge of Go programming language, paradigms, constructs, and idioms, willingness to learn on the go, ability to write clean code, a strong sense of responsibility.

Tech Stack

Go, git, linux, bash, ability to work with Docker.

Nice to have

Experience developing in c++, cryptography and system software development experience,understanding of design patterns, understanding of operating systems, networks.