
- Responsible to lead a team of contact center resources and ensure effective service level adherence through timely and accurate resolution of advisor and client queries daily
- Coach phone agent performance via e-mail, phone, and face to face interactions regarding policies and procedures, system knowledge & customer service skills. Be responsible for field questions/escalations with in-bound calls and facilitate call-backs, as needed
- Partner with Human Resources and functional Leaders to formulate career progression / employee development plans
- Provide Leadership guidance and motivate team members to improve/sustain performance through effective coaching and mentoring techniques, individually through periodic 1-0-1 meetings, and also at a team level through regular huddles and team meetings
- Perform quality review functions for the team, including real time and recorded call monitoring sessions and end to end error checking, reporting, and validation through the appropriate channels
- Share quality results with phone agents and leader, identify gaps and facilitate trainings. Serve as a mentor to provide agents with feedback to improve their overall performance
- Coaching team members at all levels; development of poor performers whilst also inspiring top performers.
- Assist in customer service-related, business-driven, process improvement initiatives, or related projects to provide subject matter expertise, as well as serve as a resource to less-experienced customer service team members, as necessary
- Participate in business-driven projects and initiatives
- Understanding of metrics and ability to speak to spikes in volume and other outlier issues.
- Manage team s daily work volumes and transactions accurately, within established deadlines, and in accordance with existing policies and procedures.
-Shrinkage & Attrition management
-Improving customer experience by working cross functionally to optimize planning, staffing, performance management, quality, training.

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Job Title : Python Django Developer
Experience : 3+ Years
Location : Gurgaon
Working Days : 6 Days (Monday to Saturday)
Job Summary :
We are looking for a skilled Python Django Developer with strong foundational knowledge in backend development, data structures, and operating system concepts.
The ideal candidate should have experience in Django and PostgreSQL, along with excellent logical thinking and multithreading knowledge.
Technical Skills : Python, Django (or Flask), PostgreSQL/MySQL, SQL & NoSQL ORM, REST API development, JSON/XML, strong knowledge of data structures, multithreading, and OS concepts.
Key Responsibilities :
- Write efficient, reusable, testable, and scalable code using the Django framework.
- Develop backend components, server-side logic, and statistical models.
- Design and implement high-availability, low-latency applications with robust data protection and security.
- Contribute to the development of highly responsive web applications.
- Collaborate with cross-functional teams on system design and integration.
Mandatory Skills :
- Strong programming skills in Python and Django (or similar frameworks like Flask).
- Proficiency with PostgreSQL / MySQL and experience in writing complex queries.
- Strong understanding of SQL and NoSQL ORM.
- Solid grasp of data structures, multithreading, and operating system concepts.
- Experience with RESTful API development and implementation of API security.
- Knowledge of JSON/XML and their use in data exchange.
Good-to-Have Skills :
- Experience with Redis, MQTT, and message queues like RabbitMQ or Kafka
- Understanding of microservice architecture and third-party API integrations (e.g., payment gateways, SMS/email APIs)
- Familiarity with MongoDB and other NoSQL databases
- Exposure to data science libraries such as Pandas, NumPy, Scikit-learn
- Knowledge in building and integrating statistical learning models.
About Crayon Infotech:
Crayon Infotech is a fast-growing digital solutions company specializing in mobile app development, web development, UI/UX design, and digital marketing. We work with startups and enterprises to deliver cutting-edge technology solutions. We believe in innovation, collaboration, and quality execution.
Job Summary:
We are looking for a dynamic and result-oriented Inside Sales Executive to join our team. The ideal candidate will be responsible for lead generation, client engagement, pitching our services, and converting prospects into customers. You should have strong communication skills and the ability to understand client requirements.
Key Responsibilities:
- Generate leads through calls, emails, LinkedIn, and online platforms.
- Understand client needs and present appropriate service offerings (Mobile Apps, Websites, UI/UX, etc.).
- Follow up on leads and maintain a strong pipeline.
- Schedule client meetings and demos for the Business Development team.
- Work closely with marketing and technical teams to align sales strategies.
- Maintain CRM tools and prepare weekly/monthly reports.
- Meet and exceed monthly and quarterly sales targets.
Required Skills:
- 1–5 years of experience in Inside Sales, preferably in IT or digital services.
- Excellent verbal and written communication skills.
- Strong persuasion and negotiation skills.
- Proficient in MS Office and CRM tools.
- Self-motivated and goal-oriented approach.
- Ability to handle multiple tasks and thrive in a fast-paced environment.
Vacancy: Full Stack Senior developer for BeYoungBrands start-up - Paris.
Project description:
We are a small innovative team with a big-picture vision.
Our goal - to help people be healthier, younger, happier and to live long and active lives.
We are advocates of holistic approach and inclusion. We believe that the best results are brought by uniting science and ancient wisdom which science cannot explain yet.
Our goal is very challenging – we want to create a one-point access tool to manage induvial wellbeing and health (with a collaboration platform with doctors) from the convenience of home and smartphones.
Our goal if far beyond just teaching how to eat and exercise healthier. We want gradually to transform the way a patient and client talk and communicate about health issues.
Our future network of doctors will include only best medicines embracing the holistic approach to each client, accepting limitation and negative impacts of some modern therapies and willing to accept the usage of alternative and holistic therapies by their patients.
Role description:
The successful candidate to join our team will be the first architect of our ambitious project. Along with immensely challenging tasks and responsibility, he/she will have joy of being the person to layout the design and develop the initial model of the product.
We are looking for a self-starter with already proven experience. The job will have a title of senior developer and an employee will have to deliver to its title. We put great worth on the personality of a candidate and his/her ability to get things done, to deliver results and to quickly update one’s knowledge based on the requirement of a task at hand.
Job description:
3+ years of experience
Candidate with experience in both Backend and Frontend technology using Java and Python with JavaScript/Angular/Django. Would prefer Full Stack experience in the current project.
Internal Title: Senior Developer
Experience Range: Mid Level with a proven track record in the development
Skill(s): Python, Django, JavaScript, AngularJS/ReactJS, NodeJS, MongoDB, ExpressJS
Education:
- Bachelor's in Computer Science (Required)
- Master (preferred)
Job Type: Full-time
Location(s): Remote
Responsibilities
- Design, build and maintain efficient, reusable, and reliable codes for front and backend development.
- Build a layout for structured system data and regularly feed and update it.
- Conceptualizing and developing the data, programming and analysis for online behaviour.
- Building a first draft of the AI algorithm.
- Programming machine learning and its applications.
- Design client-side and server-side architecture
- Build the front-end of applications through appealing visual design.
- Develop and manage well-functioning databases and applications.
- Write effective APIs
- Test software to ensure responsiveness and efficiency
- Troubleshoot, debug and upgrade application.
- Create security and data protection settings.
- Build features and applications with a mobile responsive design.
- Write technical documentation.
- Work with data scientists and analysts to improve software
Technical and Professional Requirements
- Minimum 3 years of relevant experience.
- Proven work experience as a Full Stack developer (Anyone project would do, we are open for freshers with great knowledge and proven experience too).
- In-depth understanding of the entire web development process (design, development and deployment)
- Strong understanding of data structures/algorithm.
- Excellent coding skill in Node js/Angular/Reactjs, JavaScript, Python, Shell Scripts, Groovy.
- Experience in designing, developing and building end to end web applications.
- Responsive Web Design Development experience
- Experience in web libraries.
- Experience with one or more of databases.
- Experience working with deployment and orchestration technologies.
- Knowledge of Agile engineering and testing practices.
- Must have flexibility in work hours
- Knowledge of API Design and Development and Security Patterns on API’s using API Gateway.
- Familiar with modern reactive frameworks and Event-Driven architectural patterns.
- Implementing automated testing platforms and unit tests.
- Good Error and Exceptional Handling Skills.
- Knowledge of Automation scripts.
- Experience in Cloud Technology for Deployment of Services is a plus.
- Analyzing user requirements, envisioning system features and functionality.
- Identify bottlenecks and bugs, and recommend system solutions by comparing advantages and disadvantages of custom development.
- Understand Architecture Requirements and ensure effective Design, Development, Validation, Testing and Performance, monitoring.
- Strong knowledge of front-end languages (e.g. HTML, JavaScript and CSS)
- Very strong Integration knowledge is desired.
- Excellent analytical and time management skills
- Teamwork skills with a problem-solving attitude.
Deliveries plan and personal achievements goal for a
role of Senior developer in BeYoungBrands
- First 3 months at the role
- Develop and builds a new multilingual website to reflect the main features of the project and backend structure.
- Build initial backend design and architecture.
- Develop personal area zone with automated functions.
- Develop security strategy to protect sensitive client information.
- Start building algorithm on existing processes and activities of a clients. Integarate currently available research into algorithm.
- Be support on daily tasks and automations.
- Propose and replace external resources for automation or selling tools with own development plan.
- Second 3 months at role:
- Continue developing interactive client area.
- Work further on algoright with integrating research database, database of clients actions and reported results.
- Start building mobile application for everyting what is already done in platform.
- Build food extension of the platform and mobile section to it with full food directory database, menu planning, photo recognition, input areas and calories calculations.
- Start building exercise module (possible with 3rd party license to use, to be discussed), with video, calories count, instructions, etc.
Job Title: UI/UX and Graphic Designer
Department: Design
Reports To: Head of Design
Summary:
The UI/UX and Graphic Designer is responsible for the design of user interfaces and graphics for a variety of products and services. The ideal candidate will have a strong understanding of UI/UX design principles and practices, as well as experience with graphic design software such as Figma. The candidate will also be responsible for handling the company's WordPress website. Training will be provided.
Responsibilities:
- Design user interfaces for websites, mobile apps, and other digital products
- Create graphics for marketing materials, social media, and other promotional purposes
- Work with product managers, engineers, and other stakeholders to gather requirements and create designs
- Collaborate with other designers to create a cohesive look and feel for products and services
- Stay up-to-date on the latest trends in UI/UX and graphic design
- Handle the company's WordPress website
Qualifications:
- Bachelor's degree in design or a related field
- 1-3 years of experience in UI/UX or graphic design
- Strong understanding of UI/UX design principles and practices
- Experience with graphic design software such as Figma
- Excellent communication and collaboration skills
- Ability to work independently and as part of a team
- Strong attention to detail
- Creative and innovative problem-solving skills
Benefits:
- Competitive salary and benefits package
- Opportunity to work on a variety of interesting and challenging projects
- Collaborative and supportive work environment
- Chance to make a real impact on the company and its products
If you are a talented and experienced UI/UX and graphic designer who is looking for a challenging and rewarding opportunity, we encourage you to apply for this position.
Responsibilities :
Build awesome web experiences using React.js
Plan and accommodate all mediums, screen sizes and device types
Build in flexibility and customization from the start
Internalize the user and promote good usability and accessibility in every experience
Be nimble and react quickly to changing business conditions
Work with product managers, content producers, QA engineers and release engineers to own your solution from development to production
Qualifications :
5+ years building web and/or mobile experiences with evidence of exceptional ability
Bachelor’s Degree in Computer Science or related field, or equivalent experience or other evidence of exceptional ability
Solid understanding of fundamental web technologies such as HTTP, REST, AJAX and JSON.
Strong proficiency in JavaScript / ES6, including DOM manipulation and the JavaScript object model
Thorough understanding of React.js and its core principles
Unit Testing with Jest/Enzyme
Experience with Redux
Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
Experience working with RESTful APIs
Experience with Nodejs, Expressjs or NextJs
Excellent mastery of web standards, cross-browser compatibility, accessibility and SEO.
Strong CSS skills w/ experience building responsive applications across a variety of browsers and devices using modern CSS3 techniques
Ability to identify tasks which require automation and automate them
Expert knowledge of maintaining and debugging live software systems
Prior experience with Symfony MVC frameworks desirable.
YourMauka.com is a fast paced startup aiming to be the matchmaker between entrepreneurial minds and innovative jobs. Our mission is to reduce the hiring time for Product related roles significantly, enabling visionary creators to create their dream team quicker.
We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Back-end developers are responsible for developing and designing front end web architecture, ensuring the responsiveness of applications, requiring good organizational skills and attention to detail.
Responsibilities
● Developing front end website architecture.
● Designing user interactions on web pages.
● Developing back-end website applications.
● Creating servers and databases for functionality.
● Ensuring cross-platform optimization for mobile phones.
● Ensuring responsiveness of applications.
● Working alongside UI designers for web design features.
● Seeing through a project from conception to finished product.
● Well versed in finding, understanding and using appropriate APIs according to business needs.
● Developing with best coding practices aiming at code not being the bottleneck for poor system performance.
Skills and Requirements:
● Strong organizational and product management skills.
● Proficiency with server-side languages such as Java, PHP.
● Familiarity with database technology such as MySQL, Oracle, and MongoDB.
● End to end ownership of Product Development and Product mindset.
We are US based organization and are hiring mobile app developers in India on direct payroll of the company.
We have job openings (fully remote) for developer roles in our organization. For job security concerns of candidates, our company also provides part-time option with 10 hrs/week option.
JOB DETAILS
Job Title: Mobile App Developer
Company: Flower City (US)
The ideal candidates will have a combination of following skills:
-Amazon web services
-GraphQL/Apollo
-ionic framework
-Angular2+
Freshers may also apply. We also provide internship opportunities in aforementioned technologies. The internship duration is 6 months after which you stand a chance to be recruited (or even before 6 months are completed if your performance stands out).
Location: Fully remote with quarterly meetings in Chandigarh,
Salary: Negotiable (for experienced candidates only).








