Sales Engineer

• We are a Product Development Company  and in Recent years as covid continues. Demand for Digitalisation of Producsts and business has shot up
• We are looking for a Full stakc Developer - Who can manage teams of Developers. Understand requirements and convert to Tech Products 
• Your Responsiblities would be 
  1. Manage Teams of Developers on Different Projects ( FrontEnd, Backend and App) 
  2. Daily Check-in with proper teams, solving/guiding  their issues and liason with Stakeholders on project status and delivery schdule 
  3. Convert / Capture requirements and Propose Archiecture, Data Flow, Database Design, API Lists involved, Pages to be developed in frontend.  
  4. Manage multiple projects  / teams of Developers 

• Market intelligence—be the expert on our buyers, who are they, how they buy and their key buying criteria.
• Understand the competitive landscape—be an expert on our competition and how they are positioned.
• Collaborate with product management and marketing communications to develop product positioning and messaging that resonate with our target buyer personas.
• Understand and document our buyer’s process, including where they get information, and the who, what, when and why behind the decisions they make. Then drive changes to our sales and marketing processes based on what you learn.
• Develop a marketing plan for the products you support in conjunction with our marketing team, including key activities and budgets to support the retention of existing customers and the acquisition of new customers.
• Assess the effectiveness of the marketing programs that support your products on an ongoing basis, and report back to the business on required changes.
• Plan the launches of net-new products and releases of existing products, and manage the cross-functional implementation of the plan.
• Act as the primary thought leader for the products you support externally, including speaking engagements and written works.
• Understand and support our sales channels; train them on the problems we solve for our buyers and users; develop internal tools and external collateral and teach them how and when to use it.

• 5+ years of product marketing experience with at least 2 years of experience in a market-facing role (e.g. delivering presentations to customers and prospects, conducting competitor analysis and market research)
• Proficient in productivity applications such as Microsoft Office, Project or Basecamp.
• Comfortable using collaboration and CRM tools such as Slack and Salesforce.
• Familiar with marketing automation tools such as Marketo, Pardot and Omniture, and Google Analytics.
• Power user of networking tools such as LinkedIn, Twitter, Facebook and Instagram.
• Exceptional ROI-tracking skills, able to prove what is –or isn’t—working
• Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
• Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player!
• Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
• Bachelor’s degree in business or marketing; MBA preferred.
• Pragmatic Institute Certified (PMC) III or higher preferred.

SOCIAL MEDIA MANAGER

Tesseract Esports is looking for an experienced, creative and passionate Social Media Manager to join our team. As a Social Media Manager you will be responsible for managing all our social media accounts including those of our owned/co-owned/shared/white-label projects and IPs. You will be responsible for developing and implementing social media strategies in order to increase online presence and improve our marketing efforts for our brand and projects.

You will be working closely with the operations and creative teams and other client staff for successful implementation of social media plans and campaigns.

About Tesseract Esports

Tesseract Esports was founded in 2015 with an intent to elevate and transform the nascent gaming scene in South and Southeast Asia into a high profile and professional esport. We played a pioneering role by being the first to launch and introduce mobile esports in the region. We were also among the first to produce the biggest and most successful esports events and gaming activations in India at an unprecedented scale, paving the way for the growth of esports in the country.

We have since gone to partner with game publishers, developers, brands and media platforms to produce large scale esports events and engagements and become one of the leading esports production houses in the Asia-Pacific. We have worked with Qualcomm, MPL, Tencent Games, Razer, Garena, Acer and several other partners on many successful live and online esports activations. We are a growing team of highly skilled and passionate individuals focused on delivering the best competitive experiences. We are headquartered at our state of the art production studio in Hyderabad, India which also happens to be the largest esports facility in South Asia.

Requirements/Skills

• Passionate about gaming and Esports.
• Excellent interpersonal, presentation, verbal and written communication skills.
• Excellent knowledge of Facebook, Twitter, Instagram, YouTube, LinkedIn and other major social media platforms and best practices.
• Excellent copywriting skills.
• Proficient computer skills, Microsoft Office Suite & Google Suite.
• General Knowledge of Search Engine Optimization (SEO), internet ranking for web content, keyword research, google analytics and web traffic metrics.
• Ability to plan and execute long-term and short-term social media campaigns
• Working knowledge of multi-social posting platforms such as Hubspot and Agora Pulse.
• Good understanding of social media KPIs and social media marketing strategy.
• Good time management, multi-tasking, problem solving and analytical skills.
• Ability to work in a highly collaborative and fast paced work environment.

You will be responsible for (not limited to)

• Manage, administer and grow all existing and new company social networks including Facebook, Twitter, Instagram, YouTube, LinkedIn etc.
• Create and execute social media plans and campaigns for different projects by collaborating with the content team and client staff.
• Develop and implement social media plans, competitions, strategies and campaigns to build brand/company/project awareness and drive engagement.
• Incorporate optimization strategies, analyze data and research best ways to increase traffic.
• Track, tabulate and report social media metrics consistently
• Oversee day to day management of campaigns, review success of campaigns and develop ways to improve.
• Research new media platforms, trends and industry opportunities in gaming and Esports.
• Provide feedback from social media trends and research to different teams.
• Manage and facilitate social media communities by responding to social media posts and developing discussions.
• Monitor SEO and user engagement and suggest content optimization
• Communicate with followers and respond to queries in a timely manner.

Your Experience

1-3 years experience in related field (Social Media Manager, Community Manager, Social Media Specialist, Marketing, PR, Communications, Gaming, Esports etc.)

What we will be excited to see in you

• Strong understanding of local and global gaming and esports ecosystems
• Social Management/Community building experience in gaming and esports field.
• Experience in setting up and optimizing google ad word campaigns
• Self-Learning

Position Summary

The Java Software Developer designs and develops computer applications using the Java programming language. Managing small-to-large scale projects, with respect to business impact, throughout the development life cycle. In this role, you can expect to leverage your 5+ years of Java engineering skills and knowledge to develop, test, and release features assigned to you and the Software Development team. You will be challenged daily to solve problems, expand your knowledge of the existing platform, and the technologies that can be used to continuously improve it.

Essential Functions

• Owns assigned projects throughout the development life cycle, from design through quality testing. Develops high quality code that delivers desired functionality using the technology selected for the project.
• Utilizes techniques including pair programming to ensure code quality. Additionally, maintains code quality through best practices, unit testing, and code quality automation.
• Supports continuous integration process.
• Collaborates closely with team members to determine best practices and client requirements for software.
• Develops intuitive software that meets and exceeds the needs of the company.
• Professionally maintains all software and provides regular updates that address client and/or company concerns.
• Analyzes and tests programs and products before formal launch. Addresses and troubleshoots coding problems quickly and efficiently to ensure a productive workplace.
• Ensures software security by developing programs to actively monitor the sharing of private information.
• Actively seeks ways to improve business software processes and interactions.
• When needed, provides valuable coaching and training for team members to ensure all employees are confident in the use of software applications.
• Regularly modifies software to fix errors, adapt to new hardware, improve overall performance, and/or upgrade interfaces.
• Directs system testing and validation procedures. Provides software programming and documentation development.
• Provides project proposals and project status updates to clients and departments, as needed. Prepares recommendations and project plans for the installation of new systems or modifications of an existing system.
• Works closely with clients and departments to resolve technical issues - including (but not limited to) software system design and maintenance.
• Regularly participates in an agile delivery process by helping size stories. Owns, researches, and recommends new solutions.

Skills and Abilities

• Excellent problem-solving skills and technical aptitude to solve complex issues.
• Proven ability to manage multiple high-priority projects.
• Excellent communication skills, both written and verbal.
• Ability to quickly adapt to a changing environment.
• Skilled in object-oriented (OO) design and design pattern.
• Skilled with Java 8 features, such as lambdas and streams.
• Demonstrated knowledge of API design standards, patterns, and best practices (especially Swagger and OpenAPI 3.0, REST, SOAP, MQ, JSON, Microservices etc.).
• Expert understanding of Spring Framework, Spring MVC REST, ORM/Hibernate and JDBC. As well as Hibernate/JPA and Object-relational mapping, including performance considerations.
• Experienced with RDBM systems: MYSQL Server, Oracle.
• Strong understanding of relational databases and writing SQL queries.
• Familiarity with the following front-end technologies: HTML, Javascript, CSS, Angular, Git, SQL, Maven

Experience

• Experience as a Java Developer, Java Engineer, or similar role required (i.e., Spring Framework / Spring boot and J2EE development required).
• Experience designing and developing REST API / web applications.
• Experience working with Agile methodologies (Scrum) and cross-functional teams (Product Owners, Scrum Masters, Developers, Designers, Business Analysts) a major plus.
• Advanced knowledge and experience in Cloud/SAAS integration, a plus.

Education

• Bachelor’s degree in computer science or a related field of study or equivalent level of education and experience.

Role:  Customer Service Representative

Job type: Full time 

Role type: Operations / Call center

Location: Mumbai

Functional Area:   Need to attend and make Inbound and outbound calls and maintain the service quality.

About the role: 

We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

You will be responsible for -  

• Manage incoming phone calls from the Company’s Customer Service number
• Generate sales leads if needed for equipment upsells and trade-ins
• Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers

Requirements –

• All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity working with Customer Relationship Management (CRM) systems and practices
• Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Qualification & Experience: 

• Any Graduate or Post Graduate or HSC
• 1 Year of Professional Experience.

Great to have’s: Must have skills or competencies.

• Strong written and verbal communication skills
• A basic understanding of mobile phones and computers (Apple)
• Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing

What we offer you? 

• An open minded, collaborative culture of enthusiastic technologists.
• Getting to work with our clients and be part of the next level evolution.

About Andesoft Consulting: 

Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.

Company Profile: http://www.andesoftconsulting.com

ERP Functional Consultant

Do you have a good observation and understanding of business processes?

Are you fascinated to translate manual processes to digitized and automated Processes?

Do you have sound knowledge of ERP modules? Are you passionate about ERP implementation? 

Come Join US!  

We at Force Intellect are committed to helping SMEs grow. We focus on implementing IT strategies, ERP and overcome business challenges to make their business efficient, productive, agile.

As a Business Analyst or ERP Functional Consultant, you should have a minimum of 2-3 years experience in full life cycle ERP Implementation

You will be primarily responsible for: 

• Understanding Business Requirements, Objectives and Expectations
• Planning, Collaboration, Execution with internal and external stakeholders to ensure project success

You should be well versed with the Process of:  

• Requirement gathering and documentation
• Business Process Mapping & ERP Configuration 
• Conducting design discussions and reviews
• Preparing the project plan
• Conducting training  

What you will achieve during this assignment:  

• You will learn to diagnose business problems and recommend solutions
• You will be able to re-engineer business processes to improve operations 
• You will get assured stepping stone to enhance your career as a Business Consultant 

Company Profile

Force Intellect has designed & developed Spectrum ERP and eProcurement Solutions, especially to overcome challenges faced by the manufacturing industry.