Phi Commerce

Experience - 10-20  Yrs

Job Location - CommerZone, Yerwada, Pune

Work Mode - Work from Office

Shifts - General Shift

Work days - 5 days

Quantification - Graduation full time mandatory

Domain - Payment/Card/Banking/BFSI/ Retail Payments

Job Type - Full Time

Notice period - Immediate or 30 days

Interview Process -

1) Screening

2) Virtual L1 interview

3) Managerial Round Face to Face at Pune Office

4) HR Discussion

Job Description 

Job Summary:

The Production/L2 Application Support Manager will be responsible for managing the banking applications that supports our payment gateway systems in a production environment. You will oversee the deployment, monitoring, optimization, and maintenance of all application components. You will ensure that our systems run smoothly, meet business and regulatory requirements, and provide high availability for our customers.

Key Responsibilities:

• Manage and optimize the application for the payment gateway systems to ensure high availability, reliability, and scalability.
• Oversee the day-to-day operations of production environments, including managing cloud services (AWS), load balancing, database systems, and monitoring tools.
• Lead a team of application support engineers and administrators, providing technical guidance and support to ensure applications and infrastructure solutions are implemented efficiently and effectively.
• Collaborate with development, security, and product teams to ensure application support the needs of the business and complies with relevant regulations.
• Monitor application performance and system health using monitoring tools and ensure quick resolution of any performance bottlenecks or system failures.
• Develop and maintain capacity planning, monitoring, and backup strategies to ensure scalability and minimal downtime during peak transaction periods.
• Drive continuous improvement of processes and tools for efficient production/application management.
• Ensure robust security practices are in place across production systems, including compliance with industry standards
• Conduct incident response, root cause analysis, and post-mortem analysis to prevent recurring issues and improve system performance.
• Oversee regular patching, updates, and version control of production systems to minimize vulnerabilities.
• Develop and maintain application support documentation, including architecture diagrams, processes, and disaster recovery plans.
• Manage and execute on-call duties, ensuring timely resolution of application-related issues and ensuring proper support coverage.

Skills and Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
• 8+ years of experience managing L2 application support in high-availability, mission-critical environments, ideally within a payment gateway or fintech organization.
• Experience with working L2 production support base on Java programming.
• Experience with database systems (SQL, NoSQL) and database management, including high availability and disaster recovery strategies.
• Excellent communication and leadership skills, with the ability to collaborate effectively across teams and drive initiatives forward..
• Ability to work well under pressure and in high-stakes situations, ensuring uptime and service continuity.

Experience - 0-4 Yrs (Freshers are also welcome)

Job Location - Bangalore Airport

Work Mode - Work from Office

Shifts - Rotational Shifts

Work days - 6 days

Quantification - Graduation full time mandatory

Domain - Payment/Card/Banking/BFSI/ Retail Payments

Job Type - Full Time

Notice period - Immediate or 30 days

Interview Process -

1) Screening

2) Virtual L1 interview 

3) Virtual/In-person L2 interview

4) HR Discussion

Job Description 

As a Customer Success Executive, you will be the face of our payment solutions at one of the busiest airports in India. You will ensure that every merchant—from luxury boutiques to food outlets—enjoys a seamless payment experience. Your primary responsibility is to maintain the health of our POS/EDC terminals and tablets through proactive daily visits and rapid technical support.

Key Responsibilities

• Be the Face of the Company: Walk the airport terminal daily to visit your assigned shops. Make sure store managers know you and trust you to help them.
• Fix Tech Issues on the Spot: If a credit card machine (POS) or tablet isn't working, fix it immediately so the shop doesn't lose sales.
• Problem Solver: If you can’t fix a machine yourself, report it to your boss right away so a replacement can be sent.
• Maintenance Checks: Regularly check all devices to make sure they are charged and connected to the internet before the airport gets busy.
• Help & Mentor: Show shop staff how to use the machines correctly and how to fix simple internet or paper jam issues.
• Keep Records: Keep a simple daily log of which shops you visited, what you fixed, and what the shop owners are saying about the service.

Requirements:

• Education: Graduate in any stream (Technical diplomas or IT backgrounds are a plus).
• Experience: 0–3 years in field support, retail operations, or customer success. Experience with POS/EDC hardware is highly preferred.
• Communication: Fluent in English and Hindi. Knowledge of Kannada is a significant advantage for local coordination.
• Flexibility: Must be willing to work in rotational shifts (including morning, evening, and night shifts) to support 24/7 airport operations.
• Physical Stamina: Comfort with extensive walking and standing, as the role requires visiting multiple outlets across large airport terminals.
• Problem-Solving: A "customer-first" mindset with the ability to remain calm and professional in a fast-paced environment.

We are seeking an experienced & highly skilled Java Lead to join our team. The ideal candidate will have a strong background in both front end & Back-end Technologies with expertise in JAVA, and Spring.

As a Lead, you will be responsible for overseeing the development

team, architecture saleable application & ensuring best practices in software development. This role requires a hands on leader with excellent problem solving abilities & a passion for mentoring junior

team members.

Responsibilities

• Lead & mentor a team of developers proving guidance on coding standards, architecture & best
• practices
• Architect, design & develop ent to end JAVA based web applications & ensure high performance,
• security & scalability
• Work closely with cross functional teams, including product managers, designers & other developers
• to ensure alignment on project requirements & deliverable.
• Conduct code reviews & provide constructive feedback to team members to improve code quality &
• maintain a consistent codebase
• Participate in Agile/Scrum Ceremonies such as stand ups, sprint planning & retrospectives to
• contribute to the development process.
• Troubleshoot & resolve complex technical issues & ensure timely resolution of bugs & improvements.
• Stay up to date with emerging technologies & industry trends recommending & implementing
• improvements to keep our stack modern & effective

Skills & Requirements

• Minimum 8 Years of experience in Java development, with at least 2 years in Lead developer role.
• Back-end - Core JAVA/JAVA8, Spring-boot, Spring Framework, Micro-services, Rest API’s, Kafka,
• Database - MySQL
• Must be working in the fintech/ Payments domain

Preferred

• Experience with Batch writing, Application performance, Caches security, Web Security

We are seeking an experienced and highly skilled Java (Fullstack) Engineer to join our team.

The ideal candidate will have a strong background in both Back-end JAVA, Spring-boot, Spring Framework & Frontend Javascript, React or Angular with ability to salable high performance applications.

Responsibilities

• Develop, test, and deploy scalable and robust backend services Develop, test & deploy scalable & robust back-end services using JAVA & Spring-boot
• Build responsive & user friendly front-end applications using modern Java-script framework with React
• or Angular
• Collaborate with architects & team members to design salable, maintainable & efficient systems.
• Contribute to architectural decisions for micro-services, API’s & cloud solutions.
• Implement & maintain Restful API for seamless integration.
• Write clean, efficient & res-usable code adhering to best practices
• Conduct code reviews, performance optimizations & debugging
• Work with cross functional teams, including UX/UI designers, product managers & QA team.
• Mentor junior developers & provide technical guidance.

Skills & Requirements

• Minimum 5 Years of experience in backend/ fullstack development
• Back-end - Core JAVA/JAVA8, Spring-boot, Spring Framework, Micro-services, Rest API’s, Kafka,
• Front-end - JavaScript, HTML, CSS, Typescript, Angular
• Database - MySQL

Preferred

• Experience with Batch writing, Application performance, Caches security, Web Security
• Experience working in fintech, payments, or high-scale production environments